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Table 9-8 Software symptoms and solutions (continued)
Symptom Possible solution
Software program
and hardware driver
reinstallation
Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the
original source, for example, discs or the internet.
NOTE: Some features might not be available on systems that are shipped without a version of Windows.
For information and steps to uninstall a program, see the Get Help app.
■
Select the Start button, select All apps and then select the Get Help app.
Software troubleshooting 41
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