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8
What to do in the event of a fault
You can often easily rectify technical faults with the appliance
yourself. Please read the following notes before calling
customer service.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
customer service technicians. If the appliance is defective,
unplug the appliance from the mains or switch off the fuse in
the fuse box. Call customer service.
Fault table
--------
Replacing the LED lights
: Risk of electric shock!
When changing the bulbs, the bulb socket contacts are live.
Before changing the bulb, unplug the appliance from the mains
or switch off the fuse in the fuse box.
: Risk of injury!
The light emitted by LED lights is very dazzling and can
damage the eyes (risk group 1). Do not look directly into the
switched on LED lights for longer than 100 seconds.
Important! Only use bulbs of the same type and wattage.
1. Lift the bulb cover slightly and push towards the outside of
the appliance.
2. Unscrew the bulb and replace it with a bulb of the same type.
3. Refit the bulb cover.
4. Insert the mains plug or switch on the fuse again.
Customer service
Our customer service is there for you if your appliance needs to
be repaired. We will always find an appropriate solution in order
to avoid unnecessary visits by engineers.
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the filter grid to gain
access).
You can make a note of the numbers of your appliance and the
telephone number of the customer service in the space below
to save time should it be required.
Please note that a visit from a customer service engineer is not
free of charge in the event that the appliance has been
misused, even during the warranty period.
The contact information for your nearest customer service can
be found here or in the enclosed customer service directory.
Obtaining advice and ordering repairs if a fault occurs
Trust the expertise of the manufacturer. You can therefore be
sure that the repair is carried out by trained service technicians
who carry original spare parts for your appliance.
Fault Possible cause Solution
Appliance not
working
The plug is not
plugged into the
mains
Connect the appliance to
the mains electricity supply
Power failure Check whether other
kitchen appliances are
working
The fuse is
faulty
Check in the fuse box to
make sure that the fuse for
the appliance is in working
order
The lighting
does not work.
The LED lights
are defective.
You can read about this in
the section entitled
"Replacing the LED lights".
'5%%)(
E no. FD no.
Customer service
O
A 0810 550 511
D 089 69 339 339
CH 0848 840 040
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