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10
TROUBLESHOOTING
PROBLEM
The steam from the iron
is too wet.
Water is coming out from
the boiler.
There is no steam coming out
of the iron, nozzle or gun.
The steam is dirty.
Machine shuts off
automatically
REMEDY
1. The problem will go on
until the excess water is
emptied. Keep the steam
button pressed until the
water in the tank is at the
correct level.
2. Please check that the
temperature knob is
on the right position, if
not, increase the iron
temperature.
1. Contact technical support
as in most cases, the
gasket will need to be
replaced.
1. Open the steam knob
anticlockwise.
2. After the iron switch
comes on, wait for 4 min-
utes so that the iron plate
gets hot.
3. Plug the 4-pin receptacle
into the boiler.
4. After the boiler switch
comes on, wait for 10 min-
utes so the boiler produces
steam.
5. Refill the boiler carefully
following the instructions.
1. Remove and rinse the
ironing shoe on a regular
(monthly) basis to avoid
scale build-up.
1. Press the steam iron but-
ton or foot pedal to ensure
there is no more steam
in the boiler.
2. Slowly open the pressure
cap (1) and refill to
the required level with
warm water.
3. Replace the cap, tighten
and press the thermostat
reset button (9 or 10),
wait for it to build up
pressure again.
POSSIBLE CAUSES
1. While filling the tank you
may have poured too much
water into it.
2. The iron soleplate is not
getting hot enough.
1. There might be a leak in the
heating element gasket.
1. The steam knob might
be closed.
2. The iron switch might be off
3. The foot pedal is not
plugged in (5000CJ).
4. The boiler switch might
be off.
5. If the low water light is on,
the water in the tank is low
or empty.
1. When using the iron with a
ironing shoe, if not cleaned
regularly, calcium will form
between the shoe and the
iron base.
1. Machine is low on water.
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