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Possible Cause What To Do
Water doesnotenter Automaticselfsystemchecks • After STARTis pressed,the washer does several system
washer or enters slowly checks.Water will flow severalsecondsafter STARTis
pressed.
Water supply is turned off • Turn on both hot and cold faucets fully.
Water valve screens are • Turn offthe water sourceand removethe water connection
stopped up hosesfrom the upper back of the washer,Usea brush or
toothpick to cleanthe screensin the machine.Reconnect
the hosesand turn the water back on.
Snags, holes, tears, rips Pens,pencils,nails, screwsor • Removeloose items from pockets.
or excessivewear other objects left in pockets
Pins,snaps, hooks, sharp • Fasten snaps, hooks,buttons and zippers.
buttons, belt buckles, zippers
and sharp objects left in pockets
Wrinkling Improper sorting • Avoid mixing heavy items (likework clothes)with
light items (likeblouses).
Overloading • Loadyour washer so clothes have enough room
to move freely.
Incorrect wash cycle • Hatch Cycle selection to the type of fabric you are
washing (especiallyfor easy care loads).
Repeated washing in • Wash in warm or cold water,
water that is too hot
Grayed oryellowed Not enough detergent • Use correct amount of detergent.
clothes
Not using HE(high-efficiency) • UseHEdetergent.
detergent
Hard water • Usehottest water safe for fabric.
• Usea water conditioner like Calgon brand or install
a water softener,
Water is not hot enough • Hake sure water heater is delivering water at
120°-140°F (48°-60°C).
Detergent is not • Try a liquid detergent.
dissolving
Dye transfer * Sort clothes by color,If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots Incorrect use of fabric * Checkfabric softener package for instructions and follow
softener directions for using dispenseE
Dye transfer • Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washeE
Water temperature Water supply is improperly * Hake sure hoses are connected to correct faucets.
is incorrect connected
House water heater is • Hake sure house water heater is delivering water
not set properly at 120°-140°F (48°-50°C).
Bad odor inside Washer unused for a long time • Leavethedoorslightlgopenforthewatertoairdry.
your washer or not using recommended • Run a BasketClean cycle (found in the Specialty cycle
quality of HEdetergent Henu) with 1 cup of bleach. Seethe Coreand Cleaning/
GeneralMaintenance section.
Slight variation This is normal
in metallic color
• Due to the metallic properties of paint used for this unique
product, slight variations of color may occur dueto viewing
angles and lighting conditions. 23
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