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18
Problem Possible Solution
Humidifier doesn’t turn on.
Plug in the humidifier and turn it on.
Add purified or distilled water to the water tank.
Little or no mist comes out.
Turn the mist level to a higher setting.
Fill the water tank.
There may be too much water in the base chamber. Empty
the base chamber. Refill the water tank (not the base
chamber) and place the water tank properly onto the base.
Make sure the air inlet on the bottom of the base is not
blocked. The humidifier should not be set on carpet or other
surfaces that may block the air inlet.
Make sure the nozzles are not blocked or clogged.
Make sure the humidifier is on a level surface.
The water temperature may be too low. Turn the mist level to
the highest setting and let the humidifier run for a while, then
adjust to the desired setting.
If the water tank or base was washed with detergent, rinse
thoroughly with clean water to remove any detergent.
Humidifier uses water too
quickly.
The humidifier uses up water based on the environmental
temperature and humidity. If your environment is cold and/or
dry, the humidifier will run out of water faster.
Humidifier produces an
unusual smell.
If the humidifier is new, remove and rinse the water tank cap,
and place the water tank in a cool, dry place for 12 hours.
If essential oils were placed on the aroma pad, rinse the pad
under clean water, and allow it to dry.
Clean the water tank and base chamber (see
Care &
Maintenance
, page 13).
TROUBLESHOOTING
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