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Lexmark CX920DE User Manual
User Manual Lexmark CX920DE
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User's Guide PDF - (English)
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Quick Reference - (English)
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Menus Guide - (English)
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Forms and Bar Code Card P4.4 User's Guide - (English)
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Forms and Bar Code Card P4.2 User's Guide - (English)
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Forms and Bar Code Card P4.2 User's Guide - (English)
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Virtual Configuration Center Administrator's Guide - (English)
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Embedded Web Server Administrator's Guide PDF - (English)
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Universal Print Driver Version 3.0a White Paper - (English)
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Product Information Guide - (English)
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Printer, Option, and Stand Compatibility Guide - (English)
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Printer Drivers for UNIX & Linux Systems - (English)
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Paper and Specialty Media Guide PDF - (English)
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Installation Instruction
Common Criteria Installation Supplement and Administrator Guide PDF - (English)
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Specification
PRESCRIBE Emulation P43.4 Technical Reference PDF - (English)
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Forms and Bar Code Card P4.2 Technical Reference - (English)
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Contents
Table of Contents
Search
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Troubleshooting
Bookmarks
CX920
, CX921, CX922, CX923,
CX924, CX927 MFPs
User'
s Guide
September 2022
www
.lexmark.com
Machine type(s):
7559
Models:
078, 178, 3
78, 578, 778
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Summary of Contents for Lexmark CX920DE:
Contents
2
Safety information
7
Conventions
7
Product statements
7
Learning about the printer
10
Finding information about the printer
10
Selecting a location for the printer
11
Printer configurations
12
Attaching cables
14
Using the control panel
16
Understanding the status of the power button and indicator light
17
Using the home screen
17
Printing the Menu Settings Page
18
Setting up and using the home screen applications
19
Customizing the home screen
19
Setting up Card Copy
19
Using Shortcut Center
19
Setting up Scan Center
20
Using Display Customization
20
Managing bookmarks
21
Creating bookmarks
21
Creating folders
21
Managing contacts
22
Adding contacts
22
Adding groups
22
Editing contacts or groups
22
Deleting contacts or groups
23
Setting up and using the accessibility features
24
Enabling Magnification mode
24
Activating Voice Guidance
24
Adjusting the Voice Guidance speech rate
24
Adjusting the default internal speaker volume
24
Adjusting the default headphone volume
25
Enabling spoken passwords or personal identification numbers
25
Navigating the screen using gestures
25
Using the keyboard on the display
26
Loading paper and specialty media
27
Setting the size and type of the specialty media
27
Configuring Universal paper settings
27
Loading trays
27
Loading the 2500-sheet tray
30
Loading the 3000-sheet tray
32
Loading the multipurpose feeder
34
Linking trays
35
Paper Support
36
Supported paper sizes
36
Supported paper types
41
Supported paper weights
44
Printing
45
Printing from a computer
45
Printing from a mobile device
45
Printing from a mobile device using Lexmark Mobile Print
45
Printing from a mobile device using Google Cloud Print
45
Printing from a mobile device using Mopria Print Service
45
Printing from a mobile device using AirPrint
46
Printing from a mobile device using Wi-Fi Direct®
46
Printing from a flash drive
47
Supported flash drives and file types
48
Configuring confidential jobs
48
Printing confidential and other held jobs
49
Printing a font sample list
50
Printing a directory list
50
Canceling a print job
50
Copying
51
Using the automatic document feeder and scanner glass
51
Making copies
51
Copying photos
51
Copying on letterhead
52
Copying on both sides of the paper
52
Reducing or enlarging copies
52
Collating copies
52
Placing separator sheets between copies
52
Copying multiple pages onto a single sheet
53
Creating a copy shortcut
53
E-mailing
54
Using the automatic document feeder and scanner glass
54
Configuring the SMTP server for e-mail
54
Sending an e-mail
55
Creating an e-mail shortcut
55
Faxing
56
Setting up the printer to fax
56
Configuring the SMTP server for fax
56
Setting up fax using a standard telephone line
57
Setting up fax using digital subscriber line
61
Setting up fax using VoIP telephone service
62
Setting up fax using cable modem connection
64
Setting up fax in countries or regions with different telephone wall jacks and plugs
66
Connecting to a distinctive ring service
69
Setting the fax date and time
69
Configuring daylight saving time
69
Using the automatic document feeder and scanner glass
69
Sending a fax
70
Scheduling a fax
70
Creating a fax destination shortcut
70
Changing the fax resolution
71
Adjusting the fax darkness
71
Printing a fax log
71
Blocking junk faxes
71
Holding faxes
71
Forwarding a fax
71
Scanning
72
Using the automatic document feeder and scanner glass
72
Scanning to an FTP server
72
Creating an FTP shortcut
72
Creating a network folder shortcut
72
Scanning to a flash drive
73
Sending scanned documents to a computer
74
Understanding the printer menus
75
Menu map
75
Device
76
Preferences
76
Eco-Mode
77
Remote Operator Panel
78
Notifications
78
Power Management
81
Information Sent to Lexmark
81
Accessibility
82
Restore Factory Defaults
83
Maintenance
83
Configuration Menu
83
Out of Service Erase
87
Visible Home Screen Icons
88
About this Printer
88
Print
89
Layout
89
Finishing
90
Setup
91
Quality
92
Job Accounting
94
XPS
95
PDF
95
PostScript
95
PCL
96
HTML
98
Image
98
Paper
99
Tray Configuration
99
Media Configuration
99
Universal Setup
99
Custom Scan Sizes
100
Media Types
101
Bin Configuration
101
Copy
102
Copy Defaults
102
Fax
106
Fax Defaults
106
Fax Mode
106
Fax Setup
106
Fax Server Setup
116
E-mail
119
E-mail Setup
119
E-mail Defaults
120
Web Link Setup
124
FTP
125
FTP Defaults
125
USB Drive
129
Flash Drive Scan
129
Flash Drive Print
132
Network/Ports
135
Network Overview
135
Wireless
135
Ethernet
137
TCP/IP
138
SNMP
140
IPSec
141
802.1x
142
LPD Configuration
142
HTTP/FTP Settings
142
ThinPrint
143
USB
143
Restrict external network access
144
Google Cloud Print
144
Wi-Fi Direct
145
Security
146
Login Methods
146
Manage Permissions
146
Local Accounts
147
Schedule USB Devices
147
Security Audit Log
148
Login Restrictions
150
Confidential Print Setup
150
Disk Encryption
151
Erase Temporary Data Files
152
Solutions LDAP Settings
152
Miscellaneous
152
Reports
153
Menu Settings Page
153
Device
153
Print
153
Shortcuts
153
Fax
154
Network
154
Help
154
Troubleshooting
155
Troubleshooting
155
Securing the printer
156
Locating the security slot
156
Erasing printer memory
156
Erasing printer hard disk memory
156
Encrypting the printer hard disk
157
Restoring factory default settings
157
Statement of Volatility
157
Maintaining the printer
159
Networking
159
Connecting the printer to a Wi-Fi network
159
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
160
Connecting a mobile device to the printer
160
Changing the printer port settings after installing an internal solutions port
161
Deactivating the Wi-Fi network
161
Setting up serial printing (Windows only)
162
Cleaning printer parts
162
Cleaning the printer
162
Cleaning the scanner
163
Cleaning the printhead lens
165
Emptying the hole punch box
166
Ordering parts and supplies
168
Checking the status of parts and supplies
168
Using genuine Lexmark parts and supplies
168
Ordering toner cartridges
168
Ordering a photoconductor unit
169
Ordering a waste toner bottle
169
Ordering staple cartridges
169
Ordering maintenance kits
169
Configuring supply notifications
170
Replacing parts and supplies
171
Replacing a toner cartridge
171
Replacing a photoconductor unit
174
Replacing the waste toner bottle
178
Replacing the pick, feed, and separator rollers
179
Replacing the transfer belt
184
Replacing the transfer roller
187
Replacing the ADF separator roller
189
Replacing the ADF pick and feed rollers
191
Replacing the staple cartridge
193
Replacing the staple cartridge in the staple finisher
193
Replacing the staple cartridge in the staple, hole punch finisher
195
Replacing the staple cartridge in the booklet finisher
197
Moving the printer
198
Moving the printer to another location
198
Shipping the printer
199
Saving energy and paper
199
Configuring the power save mode settings
199
Adjusting the brightness of the printer display
199
Conserving supplies
199
Recycling
200
Recycling Lexmark products
200
Recycling Lexmark packaging
200
Clearing jams
201
Avoiding jams
201
Identifying jam locations
202
Paper jam in the automatic document feeder
203
Paper jam in the multipurpose feeder
204
Paper jam in door C
205
Paper jam in door D
209
Paper jam in the 3000-sheet tray
210
Paper jam in the booklet finisher
211
Paper jam in the staple finisher
216
Staple jam in the staple finisher
217
Staple jam in the staple, hole punch finisher
219
Staple jam in the booklet finisher
221
Troubleshooting
224
Network connection problems
224
Cannot open Embedded Web Server
224
Unable to read flash drive
225
Enabling the USB port
225
Checking the printer connectivity
225
900.xy error
225
Hardware options problems
226
Cannot detect internal option
226
Defective flash detected
226
Not enough free space in flash memory for resources
227
Unformatted flash detected
227
Issues with supplies
227
Non-Lexmark supply
227
Scanner maintenance required, use ADF Kit
228
Paper feed problems
228
Envelope seals when printing
228
Collated printing does not work
228
Tray linking does not work
229
Check tray connection
229
Paper frequently jams
230
Jammed pages are not reprinted
231
Printing problems
231
Confidential and other held documents do not print
231
Slow printing
232
Print jobs do not print
234
Print quality is poor
235
Blank or white pages
235
Dark print
235
Ghost images
237
Gray or colored background
238
Incorrect margins
239
Light print
240
Missing colors
242
Mottled print and dots
242
Paper curl
244
Print crooked or skewed
245
Solid color or black images
245
Text or images cut off
246
Toner easily rubs off
247
Uneven print density
248
Horizontal dark lines
249
Horizontal white lines
250
Vertical white lines
251
Repeating defects
252
The printer is not responding
253
Job prints from the wrong tray or on the wrong paper
254
Color quality problems
255
Adjusting toner darkness
255
Modifying the colors in printed output
255
FAQ about color printing
256
The print appears tinted
257
Faxing problems
258
Cannot send or receive faxes
258
Can receive but not send faxes
260
Can send but not receive faxes
260
Poor fax print quality
261
Scanning problems
261
Adjusting scanner registration
261
Adjusting ADF registration
261
Cannot scan from a computer
262
Partial copies of document or photo
262
Poor copy quality
263
Scan job was not successful
263
Scanner does not close
264
Scanner does not respond
264
Scanning takes too long or freezes the computer
265
Contacting customer support
265
Upgrading and migrating
266
Hardware
266
Available internal options
266
Installing a memory card
266
Installing a printer hard disk
270
Installing an optional card
274
Installing a wireless print server
278
Installing the 2 x 500- or 2500-sheet tray
282
Installing the 3000-sheet tray
287
Installing the staple finisher
299
Installing the staple, hole punch or booklet finisher
305
Software
311
Installing the printer software
311
Adding available options in the print driver
312
Firmware
312
Exporting or importing a configuration file
312
Updating firmware
312
Notices
314
Product information
314
Edition notice
314
GOVERNMENT END USERS
314
Trademarks
315
Licensing notices
315
Noise emission levels
315
Waste from Electrical and Electronic Equipment (WEEE) directive
316
India E-Waste notice
316
Product disposal
316
Returning Lexmark cartridges for reuse or recycling
317
Static sensitivity notice
317
ENERGY STAR
317
Temperature information
317
Laser notice
318
Laser advisory label
318
Power consumption
319
Product power consumption
319
Sleep Mode
319
Hibernate Mode
319
Off mode
320
Total energy usage
320
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
320
Regulatory notices for telecommunication terminal equipment
320
Notice to users of the US telephone network: FCC requirements
320
Notice to users of the Canadian telephone network
321
Notice to users of the New Zealand telephone network
322
Japanese telecom notice
322
Federal Communications Commission (FCC) compliance information statement
323
European Community (EC) directives conformity
324
Japanese VCCI notice
325
Notice to users of Class A products in Brazil
325
Radio interference notice
325
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
325
Index
328
File type: PDF
File name: 71826375_cx920de.pdf
File size: 19.03 MB
File Language: English
Pages: 334
Author: Lexmark
File created: 2022-07-15
Published: 2023-11-10
Updated: 2023-11-10
Download File
Specifications
Brand:
Lexmark
Model: CX920DE
Category:
Printer - Copier - Fax - Scanner
See other models:
X544N
E460DN
XM7170X
C792E
W850DN
Photos
Download User Manual
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Table of Contents
×
Contents
2
Safety information
7
Conventions
7
Product statements
7
Learning about the printer
10
Finding information about the printer
10
Selecting a location for the printer
11
Printer configurations
12
Attaching cables
14
Using the control panel
16
Understanding the status of the power button and indicator light
17
Using the home screen
17
Printing the Menu Settings Page
18
Setting up and using the home screen applications
19
Customizing the home screen
19
Setting up Card Copy
19
Using Shortcut Center
19
Setting up Scan Center
20
Using Display Customization
20
Managing bookmarks
21
Creating bookmarks
21
Creating folders
21
Managing contacts
22
Adding contacts
22
Adding groups
22
Editing contacts or groups
22
Deleting contacts or groups
23
Setting up and using the accessibility features
24
Enabling Magnification mode
24
Activating Voice Guidance
24
Adjusting the Voice Guidance speech rate
24
Adjusting the default internal speaker volume
24
Adjusting the default headphone volume
25
Enabling spoken passwords or personal identification numbers
25
Navigating the screen using gestures
25
Using the keyboard on the display
26
Loading paper and specialty media
27
Setting the size and type of the specialty media
27
Configuring Universal paper settings
27
Loading trays
27
Loading the 2500-sheet tray
30
Loading the 3000-sheet tray
32
Loading the multipurpose feeder
34
Linking trays
35
Paper Support
36
Supported paper sizes
36
Supported paper types
41
Supported paper weights
44
Printing
45
Printing from a computer
45
Printing from a mobile device
45
Printing from a mobile device using Lexmark Mobile Print
45
Printing from a mobile device using Google Cloud Print
45
Printing from a mobile device using Mopria Print Service
45
Printing from a mobile device using AirPrint
46
Printing from a mobile device using Wi-Fi Direct®
46
Printing from a flash drive
47
Supported flash drives and file types
48
Configuring confidential jobs
48
Printing confidential and other held jobs
49
Printing a font sample list
50
Printing a directory list
50
Canceling a print job
50
Copying
51
Using the automatic document feeder and scanner glass
51
Making copies
51
Copying photos
51
Copying on letterhead
52
Copying on both sides of the paper
52
Reducing or enlarging copies
52
Collating copies
52
Placing separator sheets between copies
52
Copying multiple pages onto a single sheet
53
Creating a copy shortcut
53
E-mailing
54
Using the automatic document feeder and scanner glass
54
Configuring the SMTP server for e-mail
54
Sending an e-mail
55
Creating an e-mail shortcut
55
Faxing
56
Setting up the printer to fax
56
Configuring the SMTP server for fax
56
Setting up fax using a standard telephone line
57
Setting up fax using digital subscriber line
61
Setting up fax using VoIP telephone service
62
Setting up fax using cable modem connection
64
Setting up fax in countries or regions with different telephone wall jacks and plugs
66
Connecting to a distinctive ring service
69
Setting the fax date and time
69
Configuring daylight saving time
69
Using the automatic document feeder and scanner glass
69
Sending a fax
70
Scheduling a fax
70
Creating a fax destination shortcut
70
Changing the fax resolution
71
Adjusting the fax darkness
71
Printing a fax log
71
Blocking junk faxes
71
Holding faxes
71
Forwarding a fax
71
Scanning
72
Using the automatic document feeder and scanner glass
72
Scanning to an FTP server
72
Creating an FTP shortcut
72
Creating a network folder shortcut
72
Scanning to a flash drive
73
Sending scanned documents to a computer
74
Understanding the printer menus
75
Menu map
75
Device
76
Preferences
76
Eco-Mode
77
Remote Operator Panel
78
Notifications
78
Power Management
81
Information Sent to Lexmark
81
Accessibility
82
Restore Factory Defaults
83
Maintenance
83
Configuration Menu
83
Out of Service Erase
87
Visible Home Screen Icons
88
About this Printer
88
Print
89
Layout
89
Finishing
90
Setup
91
Quality
92
Job Accounting
94
XPS
95
PDF
95
PostScript
95
PCL
96
HTML
98
Image
98
Paper
99
Tray Configuration
99
Media Configuration
99
Universal Setup
99
Custom Scan Sizes
100
Media Types
101
Bin Configuration
101
Copy
102
Copy Defaults
102
Fax
106
Fax Defaults
106
Fax Mode
106
Fax Setup
106
Fax Server Setup
116
E-mail
119
E-mail Setup
119
E-mail Defaults
120
Web Link Setup
124
FTP
125
FTP Defaults
125
USB Drive
129
Flash Drive Scan
129
Flash Drive Print
132
Network/Ports
135
Network Overview
135
Wireless
135
Ethernet
137
TCP/IP
138
SNMP
140
IPSec
141
802.1x
142
LPD Configuration
142
HTTP/FTP Settings
142
ThinPrint
143
USB
143
Restrict external network access
144
Google Cloud Print
144
Wi-Fi Direct
145
Security
146
Login Methods
146
Manage Permissions
146
Local Accounts
147
Schedule USB Devices
147
Security Audit Log
148
Login Restrictions
150
Confidential Print Setup
150
Disk Encryption
151
Erase Temporary Data Files
152
Solutions LDAP Settings
152
Miscellaneous
152
Reports
153
Menu Settings Page
153
Device
153
Print
153
Shortcuts
153
Fax
154
Network
154
Help
154
Troubleshooting
155
Troubleshooting
155
Securing the printer
156
Locating the security slot
156
Erasing printer memory
156
Erasing printer hard disk memory
156
Encrypting the printer hard disk
157
Restoring factory default settings
157
Statement of Volatility
157
Maintaining the printer
159
Networking
159
Connecting the printer to a Wi-Fi network
159
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
160
Connecting a mobile device to the printer
160
Changing the printer port settings after installing an internal solutions port
161
Deactivating the Wi-Fi network
161
Setting up serial printing (Windows only)
162
Cleaning printer parts
162
Cleaning the printer
162
Cleaning the scanner
163
Cleaning the printhead lens
165
Emptying the hole punch box
166
Ordering parts and supplies
168
Checking the status of parts and supplies
168
Using genuine Lexmark parts and supplies
168
Ordering toner cartridges
168
Ordering a photoconductor unit
169
Ordering a waste toner bottle
169
Ordering staple cartridges
169
Ordering maintenance kits
169
Configuring supply notifications
170
Replacing parts and supplies
171
Replacing a toner cartridge
171
Replacing a photoconductor unit
174
Replacing the waste toner bottle
178
Replacing the pick, feed, and separator rollers
179
Replacing the transfer belt
184
Replacing the transfer roller
187
Replacing the ADF separator roller
189
Replacing the ADF pick and feed rollers
191
Replacing the staple cartridge
193
Replacing the staple cartridge in the staple finisher
193
Replacing the staple cartridge in the staple, hole punch finisher
195
Replacing the staple cartridge in the booklet finisher
197
Moving the printer
198
Moving the printer to another location
198
Shipping the printer
199
Saving energy and paper
199
Configuring the power save mode settings
199
Adjusting the brightness of the printer display
199
Conserving supplies
199
Recycling
200
Recycling Lexmark products
200
Recycling Lexmark packaging
200
Clearing jams
201
Avoiding jams
201
Identifying jam locations
202
Paper jam in the automatic document feeder
203
Paper jam in the multipurpose feeder
204
Paper jam in door C
205
Paper jam in door D
209
Paper jam in the 3000-sheet tray
210
Paper jam in the booklet finisher
211
Paper jam in the staple finisher
216
Staple jam in the staple finisher
217
Staple jam in the staple, hole punch finisher
219
Staple jam in the booklet finisher
221
Troubleshooting
224
Network connection problems
224
Cannot open Embedded Web Server
224
Unable to read flash drive
225
Enabling the USB port
225
Checking the printer connectivity
225
900.xy error
225
Hardware options problems
226
Cannot detect internal option
226
Defective flash detected
226
Not enough free space in flash memory for resources
227
Unformatted flash detected
227
Issues with supplies
227
Non-Lexmark supply
227
Scanner maintenance required, use ADF Kit
228
Paper feed problems
228
Envelope seals when printing
228
Collated printing does not work
228
Tray linking does not work
229
Check tray connection
229
Paper frequently jams
230
Jammed pages are not reprinted
231
Printing problems
231
Confidential and other held documents do not print
231
Slow printing
232
Print jobs do not print
234
Print quality is poor
235
Blank or white pages
235
Dark print
235
Ghost images
237
Gray or colored background
238
Incorrect margins
239
Light print
240
Missing colors
242
Mottled print and dots
242
Paper curl
244
Print crooked or skewed
245
Solid color or black images
245
Text or images cut off
246
Toner easily rubs off
247
Uneven print density
248
Horizontal dark lines
249
Horizontal white lines
250
Vertical white lines
251
Repeating defects
252
The printer is not responding
253
Job prints from the wrong tray or on the wrong paper
254
Color quality problems
255
Adjusting toner darkness
255
Modifying the colors in printed output
255
FAQ about color printing
256
The print appears tinted
257
Faxing problems
258
Cannot send or receive faxes
258
Can receive but not send faxes
260
Can send but not receive faxes
260
Poor fax print quality
261
Scanning problems
261
Adjusting scanner registration
261
Adjusting ADF registration
261
Cannot scan from a computer
262
Partial copies of document or photo
262
Poor copy quality
263
Scan job was not successful
263
Scanner does not close
264
Scanner does not respond
264
Scanning takes too long or freezes the computer
265
Contacting customer support
265
Upgrading and migrating
266
Hardware
266
Available internal options
266
Installing a memory card
266
Installing a printer hard disk
270
Installing an optional card
274
Installing a wireless print server
278
Installing the 2 x 500- or 2500-sheet tray
282
Installing the 3000-sheet tray
287
Installing the staple finisher
299
Installing the staple, hole punch or booklet finisher
305
Software
311
Installing the printer software
311
Adding available options in the print driver
312
Firmware
312
Exporting or importing a configuration file
312
Updating firmware
312
Notices
314
Product information
314
Edition notice
314
GOVERNMENT END USERS
314
Trademarks
315
Licensing notices
315
Noise emission levels
315
Waste from Electrical and Electronic Equipment (WEEE) directive
316
India E-Waste notice
316
Product disposal
316
Returning Lexmark cartridges for reuse or recycling
317
Static sensitivity notice
317
ENERGY STAR
317
Temperature information
317
Laser notice
318
Laser advisory label
318
Power consumption
319
Product power consumption
319
Sleep Mode
319
Hibernate Mode
319
Off mode
320
Total energy usage
320
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
320
Regulatory notices for telecommunication terminal equipment
320
Notice to users of the US telephone network: FCC requirements
320
Notice to users of the Canadian telephone network
321
Notice to users of the New Zealand telephone network
322
Japanese telecom notice
322
Federal Communications Commission (FCC) compliance information statement
323
European Community (EC) directives conformity
324
Japanese VCCI notice
325
Notice to users of Class A products in Brazil
325
Radio interference notice
325
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
325
Index
328
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