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14
• The indicators do not work when the system is in use.
• The water tastes weird.
• Water is not owing out of the faucet.
a. The indicators are in energy-saving mode in normal use. You must press any lter
reset button to start the indicators and check them.
b. The batteries are not installed and the electric circuit is not connected. Please refer
to the instructions to install the batteries again.
c. The battery voltage is insufcient. In this case, the batteries will need to be
replaced.
d. The display cable is not plugged in. Please contact Waterdrop customer service
by phone, 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST), or by email,
service@waterdroplter.com.
a. The lters have expired. Please check the lter life indicators. Replace the lters
immediately if they have expired.
b. If you haven't used the system in a long time, turn on the faucet and ush it for a
while before drinking.
c. The lters are installed in the wrong order. The numbers of the lters should be
the same as those on the system housing. Please verify that the lters are in
the correct order.
a. The lters are blocked. If the water quality is poor, the lters may be blocked after a
period of use. They will need to be replaced.
b. If the lters are not situated in place, install the lters again according to the
installation instructions.
c. The water inlet valve is not open. Please check the cold water valve and the
feed water adapter to ensure that they are fully opened.
• Water is leaking in the system.
• When water is being extracted, the system beeps.
a. The inlet water tubing and outlet water tubing are not connected. Please make
sure they are fully inserted into the quick-connect tting. If water still leaks after full
insertion, turn off the water supply and pull off the tubing at the water leakage point.
Check the cut of the tubing and cut it again if the cut is not at. Then insert it into the
system.
b. Water leakage is occurring inside the system. Please contact Waterdrop customer
service by phone, 1-888-352-3558 Mon-Fri 8:00 AM-5:00 PM (PST), or by email,
service@waterdroplter.com.
a. The lters have expired. Please touch any reset button to start up all lter life
indicators and check whether the lters have expired. If they have expired, replace
the lters to reset the lter life.
b. The batteries have expired. Please touch any reset button to start up all indicators
and check the batteries’ status. If they have expired, replace them immediately.
Otherwise, the display function will be affected.
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