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“Solid black pages” on
page 167
“Text or images cut o” on
page 168
“Toner easily rubs o” on
page 169
“Vertical dark bands” on
page 173
“Vertical dark lines or
streaks” on page 174
“Vertical dark streaks with
print missing” on
page 175
“Vertical light bands” on
page 171
“Vertical white lines” on
page 172
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 155
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