1
VC-A71P-HN
PTZ Video Camera
(4K PTZ Video Camera)
Version VCBK100
User Manual - English
To download the latest versions of the Quick Start
Guide, multilingual user manual, software, driver,
etc., please visit Lumens
https://www.MyLumens.com/support
2
Table of Contents
Chapter 1 Package Contents .................................................................. 3
Chapter 2 Function Introduction ............................................................ 4
2.1 I/O functions Introduction .................................................................................. 4
2.2 Description of LED indicator .............................................................................. 6
2.3 Tally Lamp Function Description ....................................................................... 6
Chapter 3 Instruction for installation ..................................................... 7
3.1 Camera Size ..................................................................................................... 7
3.2 Preparation before installation .......................................................................... 8
3.3 Instruction for installation .................................................................................. 8
3.4 Connecting devices ......................................................................................... 13
Chapter 4 Remote Control and Setting Menu ...................................... 16
4.1 Functions of remote control ............................................................................. 16
4.2 Setting Menu ................................................................................................... 17
Chapter 5 Network Function Settings Description ............................. 21
5.1 Connecting Camera to Network ...................................................................... 21
5.2 Web Page Function Description ...................................................................... 24
Chapter 6 DIP Switch Setting ............................................................... 41
6.1 DIP SWITCH ................................................................................................... 41
Chapter 7 Troubleshooting ................................................................... 42
Chapter 8 Safety Instructions ............................................................... 43
Copyright Information .............................................................................. 45
3
Chapter 1 Package Contents
Camera
Instruction for
Installation
Remote Control
AC Power Cord
Power Adapter
RS-422 Connector
Appearance may vary
depending on county/ region
Metal Plate A
Metal Plate B
M3 Screws
Silver x8/ Black x2
4
Chapter 2 Function Introduction
2.1 I/O functions Introduction
2.1.1 Front View
NO.
Item
Function Descriptions
1.
Tally Lamp
Displaying the Tally Lamp status of the camera
2.
Camera lens
30x HD camera lens
3.
Power/Standby LED
indicator
Displaying the status of the camera, please refer to 2.2
Description of LED indicator
①
○
2
○
3
5
2.1.2 Back View
NO.
Item
Function Descriptions
4
Kensington lock
hole
Safety lock slot
5
IR SELECT
The remote control ID setting is only controlled after corresponding
to the Camera Select on the remote control
6
Network port
Network port supports routers or hubs of PoE++ (IEEE802.3bt)
with power supply
7
USB 3.0 port
The USB port is for connecting to the USB port of the computer
and providing USB signal images
<Remark> Support up to 3840 x 2160/29.97p
8
HDMI 2.0 output
HDMI 2.0 output (Audio output supported)
9
3G-SDI output
3G-SDI output(Audio output supported)
10
12G-SDI output
12G-SDI output (Audio output supported)
11
DC 12V power
connector
AC power supply connecting port
12
RS-232 output
RS-232 output port, at most 7 cameras can be connected in a
serial connection
13
RS-232 input
RS-232 input port, at most 7 cameras can be connected in a serial
connection
14
Audio input
Support Line In/Mic In
15
G/ L IN
SDI Synchronous Source Input
16
OUTPUT SWITCH
Adjust the resolution setting. The default is 3840 x 2160/59.94p
17
RS-422 port
RS-422 connecting port, at most 7 cameras can be connected in a
serial connection
④
⑤
⑥
⑦
⑧
⑨
⑩
⑪
⑫
⑬
⑭
⑮
⑯
⑰
6
2.1.3 Bottom
NO.
Item
Function Descriptions
18
Mute cooling fan
The cooling fan automatically controls its rotation speed and
performs cooling in cope with the operation temperature of the
machine
19
Tripod lock hole
The camera is mounted on a (specification) 1/4”-20 UNC tripod
20
Rotatable foot pad
When using the metal plates of accessories, remove 4 pieces of
rotatable food pads on the bottom by rotating counterclockwise,
and then install the mental plates
2.2 Description of LED indicator
Status
Power
Standby
Startup in progress
(initialization)
Green light
Orange light
In use
Green light
No indicator
In standby mode
No indicator
Orange light
2.3 Tally Lamp Function Description
The Tally lamp function may be enabled through the RS232 command. Please refer to
RS-232 command set document
○
18
○
19
○
20
7
Chapter 3 Instruction for installation
3.1 Camera Size
3.1.1 Camera Front View and Side View
Length x Width x Height: 232 x 188 x 189 mm
Weight: 3.0 Kg (without mental plates)
3.1.1.1 Camera Bottom View
The camera can be mounted on a 1/4”-20 UNC PTZ tripod deck by using the lock holes on
the bottom for the tripod
189
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3.2 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself,
please follow necessary steps, ensure steady and tight installation of the device, and pay
attention to your safety to avoid any accident.
3.2.1 Ensure the safety of the installation environment. Please do not install the device on
unstable ceiling or in a place where the device is in danger of falling to avoid any
accident.
3.2.2 Please check whether accessories in the box are complete or not. Please contact the
supplier for any shortage, and make sure to keep the accessories in the box intact.
3.2.3 Please choose a proper place for installation of camera in advance. Please determine
an installation place according to the following requirements
3.2.3.1 Confirm the position for the object to be captured.
3.2.3.2 Confirm whether the camera is set at a proper distance from other light sources.
3.3 Instruction for installation
3.3.1 Install the camera on the desk
3.3.1.1 Precautions for installation
Please install the machine on a flat desk
Do not grab the camera head by hand when handling the device
Do not rotate the camera head by hand. Improper rotation may result in breakdown of the
camera
3.3.1.2 Installation steps
Please place the camera on a flat desk to ensure the normal vertical and horizontal
operation of the machine and the good cooling of the fan at the bottom
3.3.2 I would like to install the camera on the ceiling
3.3.2.1 Prepare for the parts and equipment required during the installation
Accessories in the box (metal plates A, B, M3 screw silver x 8, black x 2)
Screw for locking on ceiling mounted hanger x 4
Drilling machine, screw driver, ladder
9
3.3.2.2 Metal Plate size diagram
Metal plate A - machine side
Metal plate A - machine side
Metal plate A locking screw
10
Metal plate B - ceiling side
Metal plate B - ceiling side
M3 threaded hole
M3 threaded hole
Metal plate B locking screw
Metal plate B locking bolt
M3 threaded hole
11
3.3.2.3 Precautions for installation
1. Before installation, please confirm the orientation of the machine relative to the object to
be captured
2. It is recommended that the machine should be set at a distance of more than 1.5 meter
away from the object to be captured. Please adjust for a best distance according to the
magnification of the lens
3. The machine (including metal plates) is weighed at about 3 kg. If it is to be installed on
the ceiling, please use the hanger that has obtained UL security approval to prevent the
machine from falling down.
4. Please check whether the camera is installed securely on a regular basis.
5. Please clean the cooling fan located at the bottom to ensure the good heat dissipation
effect of the machine on a regular basis.
3.3.2.4 Installation steps
1. Remove the 4 foot pads on the machine base. The foot pads are designed to be
detachable and can be removed by rotating them counterclockwise by hand.
<Remark> The removed foot pads must be kept properly for future use.
1.5 meter ↑
Projector
Computer
12
2. Fix the metal plate A on the machine base with 4 M3 silver screws
3. Lock the metal plate B on ceiling mounted hanger
<Note>
(1) Please use the hanger that has obtained UL security approval
(2) Please reserve the hole for the connecting wires of the camera
4. Combine the metal plate A and the metal plate B
(1) Push the metal plate A up to the ceiling and then to the right to latch the metal plate B
(2) And then secure with 2 M3 silver screws and 1 M3 black screw
black
screw
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3.3.2.5 How to remove
1. Remove the connecting wires from the camera
2. Uninstall the camera together with the ceiling, loosen the three screws that fix the metal
plates A and B and push to the left to remove the machine
3. Then remove the screws on the hanger and the machine
3.4 Connecting devices
3.4.1 RS-232 Connection
With RS-232 in/out, at most 7 Lumens cameras can be connected.
RS-232 pins definition instructions
14
3.4.2 RS-422 Connection
With RS-422, at most 7 Lumens cameras can be connected.
<Note> When RS-422 connection is being used, do not use RS-232 connection.
RS-422 pins definition instructions
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RS-422 connection instructions
1. Hold the two sides of RS-422 connector and pull out in the direction shown by the arrow
in the figure below
2. Peel off a section of copper wire (AWG Nos. 28 to 18) and insert it into the connector
hole; then use flat screw driver to fix it
3. Insert the wired RS-422 connector back to the camera. Now the connection is
completed
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Chapter 4 Remote Control and Setting Menu
4.1 Functions of remote control
No.
Item
Description
1.
Power
Power Switch
2.
Preset
Numeric Keys 0 - 9: Click to call the preset
Preset: Appoint an ID (0 ~ 9) to save the
current position data
Reset: Appoint an ID (0 ~ 9) to delete the
current position data
3.
Menu
Display OSD menu
4.
Pan/ Tilt
Move the lens
5.
Home-Enter
Go back to the main page / Execute
6.
Zoom
Fast: Adjust image size
Slow: Fine-tune image size
7.
Focus
Auto: Auto focus
Manual: Enable Manual Focus
Far/ Near: Adjust the focal length in Manual
8.
Picture
Switch image effect (OFF/ Neg/ B&W)
9.
L/R Direction Set
L/R Direction / Normal
10.
Camera select
Choose camera ID 1 ~ 3
11.
Back Light
Turn on/off back light compensation
12.
Pan/ Tilt Reset
Clear the Pan/Tilt setting
13.
Freeze
Freeze the screen
14.
Mirror
Rotate the image (OFF/ Mirror/ Flip/ Rotate)
15.
Info
Status information
⓫
⓬
⓭
⓮
➊
➋
➌
➍
➎
➏
➐
➓
⓯
➑
➒
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4.2 Setting Menu
<Remark> Press [MENU] on the remote control to enter the setting menu; the bold underlined
values in the following table are defaults.
1
st
Level
Major Items
2
nd
Level
Minor Items
3
rd
Level
Adjustment Values
Function Descriptions
Exposure
Mode
1. Full Auto
2. Shutter Pri
3. Iris Pri
4. Manual
Exposure mode setting
Exposure Comp
On / Off
AE Level
Exposure Comp.
Level
-5~C~5
The value can be adjusted after
Exposure Comp. is activated
Spot Light
On / Off
Spot Light
Position
X(0~6)Y(0~4)
The value can be adjusted after
Spot Light is activated
Shutter Pri
1/10000-1/1
Adjustable when the Exposure
mode is set to Shutter Pri
Iris Pri
F1.6~C~F18/Off
Adjustable when the Exposure
mode is set to Iris Pri
Manual Gain
0-45dB
Adjustable when the Exposure
mode is set to Manual
Manual Speed
1/10000-1/1
Manually set the shutter
Manual Iris
F1.6~C~F18/Off
Manually set the iris
Gain Limit
9-45 dB
Max. limit value of electron gain
Iris Limit
F2.2-F11
Max. limit value of iris
WDR
Off / 1 / 2 /
White Balance
Mode
1. Auto
2. Indoor
3. Outdoor
4. One Push WB
5. ATW
6. Manual
7. Sodium Lamp
8. 3000K
9. 4300K
10. 5000K
11. 6500K
12. 8000K
Select the color temperature mode
1. 4000k ~ 7000k
2. 3200k
3. 5800k
4. 1700k ~ 10000k
5. 1700k ~ 10000k
6. Custom
7. 2800k
One Push Trigger
ENTER
One push trigger
Manual Red
0~C~128
Adjustable when the white balance
mode is set to Manual
Manual Blue
0~C~128
Adjustable when the white balance
mode is set to Manual
Picture
Picture effect
OFF / Neg / B&W
Sharpness
0~C~14
2D NR
Off / 1 / 2 / 3
3D NR
Off / Low / Typical /
Highest
Image Mode
Default/Custom
The user may customize his/her
desired image mode
Image Mode Load
ENTER
Adjustable when the Image mode
is set to Custom. After selected,
the corresponding Image mode
parameters will be read and applied
to Custom
Brightness
0~C~15
Adjustable when the Image mode
is set to Custom
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1
st
Level
Major Items
2
nd
Level
Minor Items
3
rd
Level
Adjustment Values
Function Descriptions
Hue
0~C~15
Adjustable when the Image mode
is set to Custom
Saturation
0~C ~15
Adjustable when the Image mode
is set to Custom
Gamma
0~C~3
Adjustable when the Image mode
is set to Custom
Pan Tilt Zoom
Pan/Tilt Limit
On / Off
Turn on/off the angle limit setting
Pan Right Limit
0~170
Limit the right angle
Pan Left Limit
-170~0
Limit the left angle
Tilt UP Limit
0~90
Limit the upward angle
Tilt Down Limit
-30~0
Limit the downward angle
Pan Flip
On / Off
Activate the reverse Pan direction
Tilt Flip
On / Off
Activate the reverse Tilt direction
Preset Speed
5/ 25/ 50/ 80/ 120/ 160/
200/ 300 deg/sec
Set the rotation speed of the cradle
head when Preset is performed
PTZ Speed Comp
On / Off
Set the Pan/Tilt moving speed to
vary from the zoom position
D-Zoom Limit
x1~x12
Set the D-zoom limit
PTZ Motion Sync
On / Off
When activated, PTZ
synchronization can be achieved by
controlling with the Presets
<Remark> Refer to the Preset speed
setting for this feature. The speed may
be adjusted automatically due to the
difference of PTZ moving range.
D-Effect
Mirror
OFF / Mirror / Flip / Mirror
+ Flip
Set the mode at which the image is
mirror or flipped
Auto Focus
AF Sensitivity
Low / Mid / High
For AF triggering speed, the higher
the speed is, the faster AF is
triggered
AF Frame
Center Area / All Area /
Auto
AF frame setting, when central area
was set as AF frame, focusing will
be on the center of the screen.
When Full Frame was set as AF
frame, focusing will be calculated
based on the full screen
Zoom Tracking
Manual / Curve Tracing /
Zoom Tracking
The focus mode during lens
zooming
(It can be set in the Manual Focus
(MF) mode)
PTZ Assist
On / Off
When PTZ Assist is enabled and
PTZ control is in operation, the
focus performs only once upon
immediate execution. The focus will
not be triggered afterward when the
scene changes
(It can be set in the Manual Focus
(MF) mode)
SMART AF
On / Off
Turn on this function and AF will
mainly focus on the face
Ethernet
DHCP
On / Off
Enable/Disable DHCP setting using
left and right arrow keys and press
[ENTER] to apply setting.
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1
st
Level
Major Items
2
nd
Level
Minor Items
3
rd
Level
Adjustment Values
Function Descriptions
IP Address
192.168.100.100
Press [ENTER] to be in modify
mode; select the item to be
modified using the up and down
keys, and modify the value using
the left and right keys or the
numeric keys.
Subnet mask
255.255.255.0
Press [ENTER] to be in modify
mode; select the item to be
modified using the up and down
keys, and modify the value using
the left and right keys or the
numeric keys.
Gateway
192.168.100.254
Press [ENTER] to be in modify
mode; select the item to be
modified using the up and down
keys, and modify the value using
the left and right keys or the
numeric keys.
Audio
Audio In
Line In/ Mic In
Set Audio In
Audio Enable
On / Off
Turn on/off audio output
Audio Volume
0~C~10
Audio Volume Setting
Audio Delay
On / Off
When the audio is not synchronized
with the video, enable this function
to set the audio delay time
<Remark> Supported when NDI|HX
function setting is off
Audio Delay
Time(ms)
-1~-500ms
Set audio delay time
<Remark> Supported when NDI|HX
function setting is off
Encode Type
AAC/ G.711
Set audio encode type
<Remark> Supported when NDI|HX
function setting is off
Encode Sample
Rate
1. 48 KHz(AAC)
2. 44.1 KHz(AAC)
3. 16 KHz(AAC)
4. 16 KHz(G.711)
5. 8 KHz(G.711)
Set the encode type and sample
rate
<Remark> Supported when NDI|HX
function setting is off
System
Prompt
On / Off
Turn on/off the prompt information
on the display
IR Receive
On / Off
When it is Off, the remote control
will not be able to control the
camera. At this moment, turn off
and then turn on the power to
restore control of the remote
control.
Tally Lamp
On / Off
Select to enable or disable Tally
Lamp function.
Tally CMMD Mode
General / Link
Set whether the indicator light is
linked with RS232 command
General (Not linked): The
indicator light switch and mode
shall be set separately.
When the indicator light is on
and the default mode is off,
additional command is required
to set the indicator light mode
Setting the indicator light mode
when the indicator light is off will
not trigger the indicator light
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1
st
Level
Major Items
2
nd
Level
Minor Items
3
rd
Level
Adjustment Values
Function Descriptions
Link:
When the indicator light is on,
the default mode is red light
Setting the indicator light mode
when the indicator light is off will
turn on the indicator light
Language
English / Chinese
Initial Position
Last operated / First
default position
Select the camera lens to return to
the last operated position or the first
default position after POWER ON
<Remark> First default position =
Preset 0
Control Device
Encoder / Controller
Control Device setting,
Controller: for joystick
Encoder: for tracking system
Motionless Preset
On / Off
When the function is enabled, the
screen will Freeze when Preset is
executed. Freeze will be released
after Preset is completed.
Control Port
RS-232/ RS-422
Choose whether the control
interface used is RS-232 or RS-422
Protocol
VISCA / Pelco D
Baud Rate
9600/ 38400
Choose the transmission speed of
the control signal
VISCA Address
0~7
The Protocol set to VISCA allows
the camera ID address to be
assigned. Select 0 for automation.
PELCO D Address
1 ~255
The Protocol set to Pelco D allows
the camera ID address to be
assigned.
Genlock - Hor.
Phase
500~C~-500
Set synchronized source
parameters
Output Mode
1. 3840x2160/59.94p
2. 3840x2160/50p
3. 3840x2160/29.97p
4. 3840x2160/25p
5. 1080p/59.94
6. 1080p/50
7. 1080p/29.97
8. 1080p/25
9. 720p/59.94
10. 720p/50
11. 1080i/59.94
12. 1080i/50
Choose the output resolution
Color Space
Standard Profile /
REC.709/ BT.2020
Set the standard for color space
Factory Reset
On / Off
Resume the factory default setting
Status
Display the current setting status
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Chapter 5 Network Function Settings Description
5.1 Connecting Camera to Network
5.1.1 Connecting to Internet
Two common connection methods are shown below
1. Connecting via switch or router
2. To connect directly through network cable, the IP address of the computer should be
changed so that it is on the same network segment as the camera
E.g.: The factory-preset default IP address of the camera is 192.168.100.100. The computer
IP address must be set with the same network segment, such as 192.168.100.101, so that
the computer can be connected correctly with the camera
Change network settings
Switch or router
Network cable
Network cable
Camera
Computer
Camera
Computer
Network cable
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5.1.2 Using the Browser to View the Images
Open the browser, and enter the IP address of the camera in the address bar
E.g.: http://192.168.100.100 (default IP address)
Enter administrator’s account and password
For the first-time login, please refer to 5.2.12 Settings - User to change the default
password
5.1.3 Using Lumens VMS Software to View the Images
<Remark> Supported when NDI|HX function is off (Please refer to 5.2.5 Streaming -
NDI)
Open LUMENS VMS software (Please download from the Lumens official website)
Search Camera: Press [automatically search for the device] button to locate the
Camera
Click camera in the list and start operation after connecting to network
<Note> When using automatic search, the camera and computer must be in the
same network segment, e.g., 192.168.4.X
5.1.4 Using RTSP Player to View the Images
<Remark> To support this function, please turn off NDI|HX function (Please refer to 5.2.5 Streaming -
NDI)
In addition to the browser and VMS, other free softwares also can be used for RTSP
connection, such as VLC, Quick Time and PotPlayer
Lumens Network Camera
Account: admin (Default)
Password: 9999 (Default)
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RTSP connection address formats are as follows:
RTSP Main Streaming (4K@H.265)=> rtsp://camera IP:8554/hevc
RTSP Sub1 Streaming (1080[email protected])=> rtsp://camera IP:8557/h264
RTSP Sub2 Streaming (720P@H.264)=> rtsp://camera IP:8556/h264
If password authentication is enabled, the RTSP connection address is as follows:
RTSP Main Streaming
rtsp://Username:Password@VC IP address:port/hevc
RTSP Sub1/ Sub2 Streaming
rtsp://Username:Password@VC IP address:port/h264
To enable password authentication function, please refer to 5.2.4 Stream
Example:
Open the VLC software, click [Open Network Streaming], and enter the URL:
rtsp://192.168.100.100:8554/hevc
5.1.5 Using NDI Studio Monitor to View the Images
<Remark> To support this function, please turn on NDI|HX (Please refer to 5.2.5 Streaming - NDI)
For operation or description of NewTek, please visit the website https://www.newtek.com/
NDI 4 Tool Download link http://new.tk/NDIHX-Driver-Win
24
5.2 Web Page Function Description
5.2.1 Live View
<Remark> The preview window is not supported when NDI|HX is on
No
Item
Function Descriptions
NDI|HX
OFF
NDO|HX
ON
1
Camera ID/ location
Display camera ID/location
Please refer to 5.2.7 System Settings -
Device
v
v
2
Preview window
Display the screen currently captured by
the camera
v
3
Enlarge the preview
window
Zooming in/out the preview image
v
4
Preset setting
Select the number first and then select
SAVE or LOAD
v
v
5
Pan/ Tilt setting
Adjust the Pan/Tilt position of the camera
screen
v
v
6
AF/ MF
Switch to Auto Focus/Manual Focus.
Focus can be adjusted in Manual Focus
v
v
7
Zoom
Zoom In/Zoom Out ratio
v
v
8
Camera Setting
Please refer to 5.2.2 Camera Setting for
relevant settings
v
v
9
Language
Supporting English/ Traditional Chinese/
Simplified Chinese
v
v
10
Power on and off
Turn on/ off the camera
v
v
11
Logout
Log out the administrator screen on the
website
v
v
1
2
5
4
3
6
7
8
9
10
11
25
5.2.2 Camera Setting
No
Item
Function Descriptions
1
Exposure
Mode: Select exposure mode (Full Auto / Shutter Pri / Iris Pri / Manual)
Gain Level: Adjust the gain level (adjustable under the “Manual”)
WDR: Set the level of wide dynamic range (WDR) in order to obtain
better images
Exposure Comp. Level: Select exposure compensation level
Iris Level: Adjust the size of iris (adjustable under the “Manual” or “Iris
Priority”)
Shutter Speed: Adjust the shutter speed (adjustable under the
“Manual” or “Shutter Priority”)
2
White Balance
Mode: Select the color temperature mode
One Push WB: Single color temperature execution adjustment
(adjustable only under the “One Push WB”)
Manual Red/Blue: Manually adjust blue/red color temperature
3
Focus
AF Sensitivity: Set automatic focus sensitivity
AF Frame: Set automatic focus range
Zoom Tracking: The focus mode during lens zooming (can be set in
“Manual”)
PTZ Assist: Check whether auto focus is enabled if there is any
changes of PTZ (can be set in “Manual”)
<Remark> When PTZ Assist is enabled and PTZ control is in operation, the
focus will be triggered. The focus will not be triggered when the scene changes
Smart AF: AF will mainly focus on the face
One Push AF: When the manual focus mode is on, click the button to
perform one auto focus
4
Mirror
Mirror: Set image mirroring
Flip: Set the mirror/flip mode
4
3
2
1
5
6
7
26
5
PTZ
Pan/Tilt limit: Enable, and set the pan/tilt limit
Pan/Tilt flip: When it is set, the Pan/Tilt direction will go oppositely
Preset Speed: Set the rotation speed of the cradle head when Preset is
executed
PTZ Speed Comp: After it is activated, the Pan/Tilt moving speed will
vary from the zoom position
Initial Position: Set the camera lens to return to the last operated
position or the first default position after POWER ON
<Remark> First default position = Preset 0
Motionless Preset: When the function is enabled, the screen will
Freeze when Preset is executed. Freeze will be released after Preset is
completed
D-Zoom Limit: Set the D-zoom limit
PTZ Motion Sync: When activated, PTZ synchronization can be
achieved by controlling with the Presets
<Remark> Refer to the Preset speed setting for this feature. The speed may
be adjusted automatically due to the difference of PTZ moving range.
6
Picture
Picture Effect: Set picture effect, Off/Neg/Black and White
Image Mode: The user may customize his/her desired image mode
Image Mode Load: Adjustable when the Image mode is set to Custom.
After selected, the corresponding Image mode parameters will be read
and applied to Custom
2D noise reduction: 2D noise reduction settings
3D noise reduction: 3D noise reduction settings
Gamma: Gamma Level adjustment (Adjustable when the image mode
is set to Custom)
Brightness: Brightness adjustment of the image (Adjustable when the
image mode is set to Custom)
Hue: Hue adjustment of the image (Adjustable when the image mode is
set to Custom)
Saturation: Saturation adjustment of the image (Adjustable when the
image mode is set to Custom)
Sharpness: Adjust the sharpness of the image
7
PTZ Control
Go back to PTZ Control page
27
5.2.3 Audio
No
Item
Function Descriptions
NDI|HX
OFF
NDI|HX
ON
1
Audio Enable
Enable/disable audio
v
v
2
Audio In
Set MIC In/Line In
v
v
3
Encode Type
AAC / G.711
v
4
Encode Sample
Rate
Set Encode sample rate
48 KHz (AAC)
44.1 KHz (AAC)
16 KHz (AAC)
16 KHz (G.711)
8 KHz (G.711)
v
5
Audio Volume
Adjust Audio Volume
v
v
6
Audio Delay
Turn on/off audio delay
v
7
Audio Delay
Time
Set the audio delay time (-1 ~ -500 ms)
v
1
2
3
4
5
6
7
28
5.2.4 Stream
<Remark> The setting is available when NDI|HX is on
No
Item
Function Descriptions
1
Stream
Type
Support types: MPEG-TS/RTMP/RTMPS/RTSP/SRT
RTSP
Enable/Disable Multicast
<Remark> It is suggested to enable Multicast when the number of users online
watching the image simultaneously is more than 4
Enable/Disable Username/Password Authentication
RTSP connection format can be found in 5.1.4 Using RTSP Player to View the
Images
The username/password is the same as the web login password of the camera,
please refer to 5.2.12 Settings - User to add/modify account information
Stream 1 / 2 / 3: Please refer to 5.2.4.1 Streaming Parameter Setting for streaming
parameters
1
29
MPEG-TS
Set MPEG-TS format
<Remark> Port must be set in the range above 1024 with a maximum value of 9999
<Remark> The following port is used by the camera. Setting of the port may not connect
correctly
8557, 8556, 8555, 1935
Stream 1 / 2: Please refer to 5.2.4.1 Streaming Parameter Setting for streaming
parameters
RTMP/
RTMPS
Copy the RTMP web address provided by the RTMP service platform and paste it to the
RTMP connection address to publish the camera images on the RTMP service platform
<Remark> To upload to YouTube for live streaming, please refer to 5.2.3 Audio
Stream 2: Please refer to 5.2.4.1 Streaming Parameter Setting for streaming
parameters
30
SRT
The port number must be set in the range above 1024 with a maximum value of 9999
<Remark> The following port is used by the camera. Setting of the port may not connect correctly
8554, 8557, 8556, 8555, 19353
Delay time is for 20 to 8000 microseconds. The default value is 120 microseconds
Stream1 / 2: Please refer to 5.2.4.1 Streaming Parameter Setting for streaming
parameters
5.2.4.1 Streaming parameter setting
Function
Stream 1
Stream 2
Stream 3
Encode Format
H.265
H.264
Resolution
4K
1080p / 720p /1080i
640x360
Frame Rate
Setting according to the supported resolution
Bit Rate(kbps)
Range
2,000~20,000
2,000~20,000
512~5,000
Factory
Default
15,000
7,500
1,000
Rate Control
CBR / VBR
IP Ratio
Setting according to the supported resolution
31
5.2.5 Streaming - NDI
<Remark> The setting is available when NDI|HX is on
No
Item
Function Descriptions
1
Camera ID/ Location
Displaying ID/location according to [System Settings] > [Device] setting content
2
Group Name
The group name can be modified here and set with Access Manager - Receive in
NDI Tool
If no group is assigned, the machine belongs to Public. As the default of
Access Manager includes Public, Studio Monitor can discover this machine.
If a group is assigned, but this group is not added into Access Manager,
Studio Monitor cannot discover this machine.
If a group is assigned and this group is added into Access Manager, Studio
Monitor can discover this machine.
<Remark> The name can contain commas (,) to distinguish different groups
Example: “default, 123, abc" means this machine belongs to three groups at the
same time (default/ 123/ abc)
3
NDI|HX
NDI|HX Off/HX2/HX3 can be set on VC-A71PN
Off: Support RTSP/RTMP/RTMPS/MPEG-TS/SRT, and ONVIF can find
devices but cannot be used with NDI Tool
HX2: HX2 is supported
HX3: HX3 is supported
<Remark> HX3 only supports 1080p 60/59.94/50 resolutions
<Remark> When HX2/ HX3 is on, ONVIF cannot find devices, and RTSP/ RTMP/ RTMPS/
MPEG-TS/ SRT streams cannot be used
4
Multicast
Multicast Setting
It is suggested to enable Multicast when the number of users online watching the
image simultaneously is more than 4
5
Discovery Server
Check to enter the Server IP address
6
Apply
After the setting has been modified, select this button to apply the setting
2
3
4
5
6
1
32
5.2.6 Streaming - High Bandwidth NDI
No
Item
Function Descriptions
1
On / Off
Enable / Disable High Bandwidth NDI
2
Camera ID
Displaying ID according to [System Settings] > [Device] setting content
3
Location
Modify the location of the camera, such as Room 1
Camera location is limited to 1 - 11 characters
Please mix uppercase and lowercase letters or numbers for characters. Special
symbols such as “/” and “space” cannot be used
4
Group Name
The group name can be modified here and set with Access Manager - Receive in NDI
Tool
If no group is assigned, the machine belongs to Public. As the default of Access
Manager includes Public, Studio Monitor can discover this machine.
If a group is assigned, but this group is not added into Access Manager, Studio
Monitor cannot discover this machine.
If a group is assigned and this group is added into Access Manager, Studio
Monitor can discover this machine.
<Remark> The name can contain commas (,) to distinguish different groups
Example: “default, 123, abc" means this machine belongs to three groups at the same time
(default / 123 / abc)
5
DHCP
Network setting of camera. Change of setting is available when DHCP function is closed.
6
Multicast
Multicast Setting
It is suggested to enable Multicast when the number of users online watching the image
simultaneously is more than 4
7
Discovery
Server
Check to enter the Server IP address
8
Apply
After the setting has been modified, select this button to apply the setting
1
2
3
4
5
6
7
8
33
5.2.7 System Device - Device
No
Item
Function Descriptions
1
Camera ID
Change camera ID here
Camera IDs are limited to 1 - 12 characters
Please mix uppercase and lowercase letters or numbers for characters.
Special symbols such as “/” and “space” cannot be used
<Remark> Modifying this field will modify the Onvif device name
synchronously
2
Location
Modify the location of the camera, such as Room 1
Camera location is limited to 1 - 11 characters
Please mix uppercase and lowercase letters or numbers for characters.
Special symbols such as “/” and “space” cannot be used
<Remark> Modifying this field will modify the Onvif device location
synchronously
3
Apply
After the setting has been modified, select this button to apply the setting
1
2
3
34
5.2.8 Setting - Audio
No
Item
Function Descriptions
1
Resolution
Set the resolution of the camera
After switching the resolution, the camera will restart. Please refresh the
browser
2
Output Source
According to the output protocol, you can select HDMI + Streaming,
HDMI+NDI or HDMI + UVC output
<Remark> When it is set to UVC output, 3840 x 2160 30p or lower resolutions are
supported
<Remark> 1080i does not support UVC
3
HDMI format
Select YUV422 / YUV420 / RGB
<Remark> 3840x2160 59.94/50 resolutions are applicable to YUV420
4
Color Space
Set the standard for color space Standard Profile/REC.709/BT.2020
5
UVC
This can be set when Settings - System Settings - Output Source is set as
HDMI + UVC
Encode Format:
3840 x 2160 29.97/25 fps: H.264
Less than 1080p (inclusive): H.264/MJPEG
Resolution: It is shown based on Settings - System Settings - Resolution
Frame Rate: 3840 x 2160 can only select the highest 29.97 fps
6
Overlay
Set the stream to display “date and time” or “custom content” and to display
location
7
Apply/Cancel
Apply/Cancel Setting
1
2
3
4
6
5
7
35
5.2.9 Setting - Network
No
Item
Function Descriptions
1
DHCP
Network setting of camera. Change of setting is available when DHCP
function is closed
2
HTTP port
Set HTTP port. The default Port value is 80
3
HTTPS port
Set HTTPS port. The default Port value is 81
4
Tracking Data Output
When enabled, PTZ position information can be reported when the camera
moves
1. Serial Output: Please set the protocol to VISCA and the baud rate to
38400
2. IP output: Set the destination IP address and port
3. The port numbers should be > 1024. 1935, 8555, 8556, 8557 cannot be
used.
<Remark> When Tracking Data Output is enabled, the camera performance may be
affected.
1
2
3
4
36
5.2.10 Setting - Maintenance - Security
Function Descriptions
Enable/disable 802.1x protocol, and configure settings when enabled
<Remark> The router must support 802.1x protocol to enable this feature
5.2.11 Settings - Date & Time
Function Descriptions
Display date and time of the current camera/ PC. You may set the synchronization method and modify date
and time
37
5.2.12 Settings - User
Function Descriptions
Add/ Modify/ Delete user account
Supporting 4 ~ 32 characters for user name and password
Please mix uppercase and lowercase letters or numbers for characters. Special symbols or the
underlined cannot be used
Authentication Mode: Set the new account management permissions
User Type
Admin
Operator
Viewer
View images
V
V
V
Settings
V
V
X
Account
management
V
X
X
<Remark> When Factory Reset is executed, it will clear the user’s data.
38
5.2.13 Settings – Control Port Number
No
Item
Function Descriptions
1
Control Port
RS-232 / RS-422
2
Baud Rate
Choose the transmission speed of the control signal as 9600/38400
3
Protocol
VISCA/Pelco D protocol is supported
4
VISCA address
The camera ID address 0 ~ 7 can be assigned.
5
Pelco D address
The camera ID address 1 ~ 255 can be assigned.
6
Tally Lamp
Enable/Disable Tally Lamp
7
Tally CMMD Mode
Set whether the indicator light is linked with RS232 command
General (Not linked): The indicator light switch and mode shall be set
separately.
- When the indicator light is on and the default mode is off, additional
command is required to set the indicator light mode
- Setting the indicator light mode when the indicator light is off will not
trigger the indicator light
Link:
- When the indicator light is on, the default mode is red light
- Setting the indicator light mode when the indicator light is off will turn
on the indicator light
8
Apply/ Cancel
Apply/ Cancel Setting
1
2
3
4
5
6
7
8
39
5.2.14 Maintenance
No
Item
Function Descriptions
1
Firmware Update
Click the link to check the lastest firmware.
Click [….] to select the firmware file, and click [Upgrade] to update the
firmware
<Remark> Update takes about 2 - 3 minutes
<Remark> Please do not operate or turn off the power of the device during the
update to avoid firmware update failure
2
Factory Reset
Restore the factory default setting
3
System Settings
Save setup parameters, and users can download and upload camera setup
parameters
4
Event Logs
If the camera encounters errors, an error code log will be established
<Remark> When an error code appears, please try to click to make sure
whether the issue has occurred repetitively
5.2.15 Maintenance - Reboot
No
Item
Function Descriptions
1
Reboot
Reboot immediately
2
Disable
Disable the reboot settings
3
Daily reboot
Set the daily reboot time
<Remark> Please go to Settings - Time to complete the SNTP server
synchronization to set daily reboot
4
Timing Reboot
Set the timing reboot time
1
2
3
4
1
2
3
4
40
5.2.16 About
Function Descriptions
Display the firmware version, serial number, running time and other related information of the camera
For technical support, please scan the QRcode at the bottom right
41
Chapter 6 DIP Switch Setting
6.1 DIP SWITCH
6.1.1 OUTPUT Switch (Switch to different output resolutions)
To switch via the OSD/ Web Page/RS-232 Command is also available based on the last
executed action
6.1.2 IR SELECT (Selected by Remote control)
When using the remote control, please make sure the settings of IR SELECT and the Camera
Select of the remote control are consistent
ID
Setting
1
2
3
ID
Output
Resolution
Frame Rate
Note
0
3840x2160p
59.94
<Remark> For 3G-SDI,
1080P output will
be automatically
adjusted
<Remark> USB only supports
resolutions lower
than 3840 x 2160p
29.97
1
50
2
29.97
3
25
4
1920x1080p
59.94
5
50
6
29.97
7
25
8
1280x720p
59.94
9
50
A
Reserved
B
Reserved
C
1920x1080i
59.94
D
50
E
Reserved
Reserved
F
42
Chapter 7 Troubleshooting
This chapter describes problems you may encounter while using VC-A71P-HN. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
still occurred, please contact your distributor or the service center.
No.
Problems
Solutions
1.
Boot without power signal
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power
supply supports PoE++ (IEEE802.3bt) hubs
2.
There is no image output from
VC-A71P-HN
1. Check the power supply or PoE supply functions.
2. Check the correct output source is selected by [System
Setting] > [Output Setting] on the web page
Streaming: HDMI + Streaming
NDI: HDMI+NDI
USB Output: HDMI + UVC
3. Confirm whether the camera resolution can be used
together with the monitor equipment
If 4k output, confirm the monitor equipment supports 4K
output
4. Replace the cables and make sure they are not faulty.
3.
RS-232 cannot be controlled
1. Confirm the connection is correct (RS-232 In/ Out)
2. Please make sure the Baud rate setting is the same as the
control equipment
4.
Whether the Internet can be
used for operation
Please refer to 5.2.9 Settings- Network for the Internet
usage
5.
The ONVIF software cannot
find the machine
1. Please make sure that [Setting]> [Video]> [Camera
Location] on the web page uses only English letters or
numbers. The ONVIF software cannot find the machine if you
use special characters and space.
2. Either NDI or ONVIF can be used. Please go to the
[Setting] > [Video] > [NDI|HX] on the web page to check if it is
[Off].
6.
Tally lamp is not working when
applying RS232 setting
Please make sure if the Tally lamp function is enabled from
the setting menu or web page.
Setting Menu: [System] > [Tally Lamp]
Web page: [Setting] > [Camera] > [Tally Lamp]
7.
The camera does not save the
relevant parameters (PTZ,
AWB …) after reboot
Please make sure if the Initial Position is set to Last Operated
Position from the setting menu or web page
Setting Menu: [System] > [Initial Position]
Web page: [Setting] > [Camera] > [Pan Tilt Zoom]
8.
Tracking Data Output is
delayed or not updated
Please confirm that the camera is not in the following status
The following function settings may cause data output to be
delayed or not updated:
- Modify output resolution
- Modify camera mode
- Modify HDMI format
- Turn on the setting menu
- Streaming Setting
- Audio Source Setting
9.
With LC100N device,
VC-A71P-HN cannot be found
by NDI
LC100N only supports the cameras the NDI|HX2-source
camera. Please go to [Streaming] > [NDI] > [NDI|HX] on the
web page to check the HX2 output is set
43
Chapter 8 Safety Instructions
Always follow these safety instructions when setting up and using the VC-A71P-HN PTZ Video Camera:
1 Operation
1.1 Please use the product in the recommended operating environment, away from water or source of heat
1.2 Do not place the product on a tilted or unstable trolley, stand or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to prevent
sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from
overheating.
1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing
to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations
happen:
If the power cords are damaged or frayed.
If liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
2.1 For security considerations, please make sure the standard mount you use is in line with UL or CE safety approbations
and installed by technician personnel approved by agents.
3 Storage
3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the
plug.
3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for
cleaning.
5 Batteries (for products or accessories with batteries)
5.1 When replacing batteries, please only use similar or the same type of batteries
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing
of batteries or products
Precautions
This symbol indicates that this equipment may
contain dangerous voltage which could cause
electric shock. Do not remove the cover (or
back). No user-serviceable parts inside. Refer
servicing to licensed service personnel.
This symbol indicates that there are
important operating and
maintenance instructions in this
User Manual with this unit.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
本設備符合 FCC 規則第 15 部分的規定，本設備已經過測試，符合 A 類設備的限制。這些限制旨在為在商業環境操作設備提
供合理的保護，以防止有害干擾。
IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the
interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A
prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause radio interference.
警告：本設備在居住環境中使用可能會導致無線電干擾
44
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Manufacturer：Lumens Digital Optics Inc.
Product Name：VC-A71P-HN
Model Number：PTZ Video Camera
Responsible Party – U.S. Contact Information
Supplier：Lumens Integration, Inc.
4116 Clipper Court, Fremont, CA 94538, United States
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
45
Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics
Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, the information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or
companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological,
editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file,
using, or operating this product.
