Loading ...
Loading ...
Loading ...
11
Troubleshooting
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
Reduced steam or no
steam
Water tank may be empty. Add water to the water tank.
Steam nozzle may be blocked. Clean the steam nozzle.
There is no power to the unit. Ensure the unit is plugged in.
Steam control is set to MIN.
Turn the steam control dial
clockwise.
Blown fuse or breaker.
Replace the fuse or reset the
breaker in your home.
Unit will not turn on
Power cord not plugged in. Plug cord into a working circuit.
Internal fuse is blown. Contact customer service.
Cleaning & Care
1. Disconnect the appliance from the mains and allow it to fully cool down before performing
any cleaning, maintenance or troubleshooting checks.
2. Drain the remaining water in the tank and clean the tank after every use.
3. Use detergent to clean the accessories, then rinse them and allow them to air dry. Ensure the
accessories are thoroughly dry before attempting to use them again.
4. Wipe the main body of the unit and holder/ handle with a damp cloth.
5. DO NOT use any abrasive, chemical or harsh cleaners.
6. Remove, wash and dry the microfiber cloth pad.
Limescale:
If you live in a particularly hard water area, we recommend using bottled or distilled water. Warning:
never pour vinegar or other liquid cleaners for eliminating calcium into the water tank.
WARNING! DO NOT plug the unit into the mains or turn it on while carrying out the de-scaling
process.
WARNING! DO NOT leave the unit unattended while de-scaling.
Note: De-scaling should be carried out after 25-50 uses, or approximately once a month, as
applicable.
Unblocking the Accessories and Nozzle
To clean out calcium buildup inside the steam accessories, first use a suitable lubricant to loosen the
calcium buildup inside the relevant accessory or nozzle. Once the lubricant has begun to act, run a
continuous jet of steam through the accessory or nozzle until it becomes unblocked.
Storing the Appliance:
Store the appliance in a safe, dry location out of reach of children.
Loading ...