‘O
thebestfrom
Dishwashe
Contents
Air Gap
11 Drying Options
4,5
Appliance Registration
2 Problem Solver 13-15
Care and Cleaning
11 Rinse Agent
6
China, Crystal, Sterling
10 Safety Instructions
3
Consumer Services
19 User Maintenance Instructions 11
Cycle Features
4,5
warranty Back Cover
Detergent, Detergent Guide 7
Water Temperature
6
Dispenser Cups
7 Winter Storage 11
Front Panel Color Change 12
Important Phone Numbers 15, 19
Loading
8,9
Model and Serial Numbers 2
Operating Guide 4,5
GE Answer Cente@
Cycle Selection
4,5
800.626.2000
UseandCareof
built-inmodels
HDA400
HDA430
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A noteto consuiner—
We’d like to thank you ~d congratulate you for making the wise decision in purchasing your dishwasher.
This User Guide is designed to be kept near your dishwasher at all times for quick and easy reference. Features
may vary on some dishwasher models. Please read the following tips to insure your dishwasher is operating at its
best performance.
We care about you and your appliance and we want your dishwasher
to do tisjobfor you.
● HOT WATER—Your dishwasher
*
needs hot water for best results. Water
entering the dishwasher should be at
least 120”F.but your dishwasher
performs BETTER with HIGHER
water temperatures not to exceed 150°F.
● WATER HARDNESS-The hardness
of the waterplaysan importantpart in
how wellyour dishwashercleans.In
areas wherewateris very hard (12 grains
or more), it maybe necessaryto install
a watersoftener.If you do not know the
hardnessof your water supply,contact
yourlocal waterdepartment.
● DETERGENTS-Only usedetergents
o
labeledfor usein automaticdishwashers.
Irsm
m
A Never use laundrydetergentsor
liquidsoaps..that will cause oversudsing
P
>.
0
and leaks.The amountof detergentyou
...
use dependson the waterhardnessand the
amountof soilon yourdishes.In most
cases,detergentamountsshouldbe
increasedfor hard waterand heavy soil.
&
● RINSE AGENT—should alwaysbe used:
— to reduce water spotting.
Q
— to improve drying.
‘b
Always check and refill the rinse agent
when necessary.
cFOR BEST RESULTS-The cycles
@
and the options you choose have an
effect on the results you get. The
following are examples. (Please, see the
/
Operating Instructions, Tips for more
information.)
“HEATED WASH OPTION—
e
— use with heavily soiled loads.
—
adds heat to water for best washing
and drying.
“POTS & PANS CYCLE-
— use with dried or baked-on heavily
soiled loads.
o
Beforeusingyour dishwasher,
‘Q“;~
readthis guidecarefully.
+ + ..
.
It is intended to help you operate and
maintain your new dishwasher properly.
Keep it handy for answers to your questions.
If you don’t understand somethingor need more help, call:
GE Answer Center@
800.626.2000
24 hours a day, 7 days a week.
%
If you receiveda
damageddishwasher...
I
L~ /’
Immediatelycontactthe dealer(or
builder)that soldyou the dishwasher.
Savetime and money.
Beforeyou requestservice...
Check the Problem Solver in the back of this guide. It lists
causes of minor operating problems that you can correct
yourseIf.
Writedown the model
and serialnumbers.
You’llfind themon a labelfastenedto the
tub walljust insidethedishwasherdoor.
These numbers are also on the Consumer Product
Ownership Registration Card that came with your
dishwasher. Before sending in this card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls
concerning your dishwasher.
We’11be there...
No matter what major appliance you buy from us, you
always get more than a quality product. You receive the
added assurance that, should you ever need our help, we’11
be there.
We ask that you please be sure to read all the Important
Safety Instructions before operating your new appliance
to insure your safety.
2
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A
WARNING-Whenusingthis appliance,
always exercise basic safety precautions,
including the following:
Usethisapplianceonlyforitsintendedpurpose,
asyouwillfinddescribedinthisUseamd
Care
Guide.
This
dishwasher must be properly installed and located
in accordance with the Installation Instructions
before
itisused.IfyoudidnotreceiveanInstallation
Instructionssheetwithyourdishwasher,youcan
obtainonebycalling,tollfree,theGEAnswer
Center?800.626.2000.
GROUNDINGINSTRUCTIONS
---Connecttoaproperlyrated,protectedandsized
powersupplycircuitto avoidelectricaloverload.
—Thisappliancemustbeconnectedtoa grounded
metal,permanentwiringsystem;oranequipment-
groundingconductormustberunwiththecircuit
conductorsandconnectedtotheequipment-
groundingterminalorleadoftheappliance.
A
WARNING-Theimproperconnectionofthe
equipment-groundingconductorcanresultina
riskofelectricshock.Checkwitha qualified
electricianorservicerepresentativeifyouarein
doubtwhethertheapplianceisproperlygrounded.
● Donotstoreor use combustiblematerials,
gasolineor otherflammablevaporsand liquids
in the vicinityof this or any other appliance.
● Useonlypowderorliquiddetergentsor wetting
agentsrecommendedforuseinadishwasher.
● Donotwashplasticitemsunlessmarked
“dishwashersafe”ortheequivalent.Forplastic
itemsnotsomarked,checkthemanufacturer’s
recommendations.
● Loadlightplasticitemssotheywillnotbecome
dislodgedanddroptothebottomofthe
dishwasher—theymightcomeintocontactwiththe
heatingelementandbedamaged.
Tominimize the possibility of injury.
● Whenloadingitemstobewashed:
A.Locatesharpitemssothattheyarenotlikely
todamagethedoorseal,and
B.Loadsharpkniveswiththehandlesupto
reducetheriskofcut-typeinjuries.
● Donottamperwithcontrols.
● Donottouchtheheatingelementduringor
immediatelyafteruse.
*Donotoperateyourdishwasherunlessallenclosure
panelsareproperlyinplace.
*Donotabuse,siton,orstandonthedoorordish
rackofthedishwasher.
● Closesupervisionisnecessaryifthisapplianceis
usedbyornearchildren,Donotallowchildrento
playinside,onorwiththisapplianceorany
discardedappliance.Disposeofdiscarded
applimcesandshippingorpackingmaterial
properly.Beforediscardingadishwasher,remove
thedoorofthewashingcompartment.
● Keepallwashingdetergentsandwettingagents
outofthereachofchildren,preferablyina locked
cabinet.Observeallwarningsoncontainerlabels
toavoidpersonalinjury.
● Tominimizethepossibilityofelectricshock,
disconnectthisappliancefromthepowersupply
beforeattemptinganymaintenance.NOTE:
TurningthecontroldialtotheOFFpositiondoes
notdisconnecttheappliancefromthepower
supply.Werecommendhavingaqualified
technicianserviceyourappliance.
● Donot attempt to repairor replaceany part
of your dishwasherunlessit is specifically
recommendedin this guide.
Allotherservicing
shouldbe referredtoaqualifiedtechnician.
A
WARNING-HYDROGENGASisproduced
bythechemicalactionwithinyourwater
heater,It canaccumulateinthewaterheater
and/orwaterpipesifhotwaterhasnotbeenusedfor
a periodoftwoweeksorlonger.HYDROGENGAS
ISEXPLOSIVE.Topreventthepossibilityof
damageorinjury,if youhavenotusedhotwaterfor
twoweeksormore,ormovedintoaresidencein
whichthehotwatersystemmaynothavebeenused
forsometime,turnonallhotwaterfaucetsand
allowthemtorunforseveralminutesbeforeusing
anyelectricalappliancewhichisconnectedtothe
hotwatersystem,Thiswillallowanyhydrogengas
toescape.Also,sincethegasisflammable,donot
smokeoruseanopenflameorapplianceduringthis
process.
SAVETHESE
INSTRUCTIONS
3
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HOWTOOPERA~ YOURDISHWASHER
Yourdishwasher is designed to give maximum
performance on loads with normal and heavy soils.
Youmay find that many of your dishes have lighter
soils than normal; if this is the case you can save
water and energy by selecting a cycle other than
NORMAL WASH.
NOTE: If dishwasher drains into a food waste
disposal, operate the disposal until it is empty before
starting dishwasher.
Step
1.Load your dishwasher. (SeeLoading
section.)
Step z. Make sure the Cycle Indicator Dial is at
the OFF position and the door is unlatched. Add
detergent to the detergent dispenser. (See Detergent
Guide.) Use a rinse aid agent to help prevent
spotting. (See How to Use a Rinse Agent section.)
Step3. Latch the door.
Step 4. Select desired wash cycle.
“POTS & PANS-For items such as pots, pans and
casseroles with dried-on or baked-on soils.
Everyday dishes may be included. This cycle will
get heavily soiled dishes cleaner than the normal
cycle. It will not remove burned-on foods.
● NORMAL WASH—For most loads of everyday
dishes, glasses and cookware with medium soils.
Designed to yield high performance on normal soils.
● WATER SAVER—For dishes with light soils. This
cycle uses less water than the other cycles.
r
~~T$ NORMAL WATER
HwMA:fiO HEAAfD E~fj&Y
WASH SAVER
mmm
[rnllrnllrnl
.%
=“
Featuresand appearancemay vary slightly.
Step 5. Select the desired Energy Options.
● HEATED WASH—Use this option for best
performance with heavily-soiled dishes. When
selected, the wash cycle adds extra heat to the
water for the best washing and drying. (See Cycle
Selection Chart.)
● HEATED DRY—Turns the drying heater on for
fast drying.
● ENERGY SAVER—Shuts off the heating unit,
thus saving energy. Dishes air-dry naturally. It takes
longer but saves energy. Youcan open the door after
the motor stops to speed drying. Excellent for
overnight drying.
Step 6. ~rn the Cycle Indicator Dial to ON.
● Turning the dial to ON will begin the cycle
immediately. To obtain the benefits of a complete
cycle, be careful that you do not turn the dial any
farther than is necessary to start the dishwasher.
There is a time delay between start-up and water
fill so you will not hear any wash action right away.
4
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OFF ON
● *
PLATE WARMER
●
IWno DRYOrl)
(u)
Dial Cycles
The RINSE & HOLD cycle is for rinsing
partial loads which will be washed later.
Do not use detergent.
a. Make sure ENERGY SAVER is selected.
b. Be sure the door is unlatched.
c. Slowly turn the Cycle Indicator Dial to
RINSE & HOLD.
d. Latch the door to start the cycle.
The PLATE WARMER cycleis for warmingclean
dishesand servingplatesfor the servingof hot foods.
The cycle will take approximately32 minutesif selected.
a. Load clean plates and dishes to be warmed,
b. Select HEATED DRY.
c. Be sure the door is unlatched.
d. Slowly turn the Cycle Indicator Dial to
PLATE WARMER.
e. Latch the door to start the cycle.
CycleSelectionChart
WashCycle
Water Use Time
Gallons
Minutes
Wash Cycles (approx.)
(approx.)
Cycle Sequence
POTS & PANS
10.2 62
mmmmmmm
NORMAL WASH
8.6 62
mmmmmm
WATERSAVER
7.0 62
WFIFIWFI
RINSE & HOLD
4.2 12
mmm
DryingOptions:
HEATEDDRY,Availableon all washcyclesexceptRINSE& HOLD.
ENERGYSAVER.Dryingheateristurnedoff. Dishesdrynaturally.
5
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GoodDishwashingStark with HOTWater
To get dishes clean and dry,you need hot water.For good washing and
drying, the entering water must beat least 120”F.To prevent dish damage,
inlet water shodd not exceed 150”F.
How to TestWaterTemperature
Check your water temperature with a candy or meat
thermometer.Turn on the hot water faucet nearest
the dishwasher.Put the thermometer in a glass and
let the water run continuouslyinto the glass until the
temperature stopsrising. If the water temperature is
below 120°F.,adjust your water heater.
Helpful hints: If outsidetemperaturesare unusually
low,or if your water travelsa long distance from water
heater to dishwasher,you may need to setyour water
heater’sthermostatup. If you have not used hot water
for some time, the waterin the pipes will be cold.Turn
on the hot water faucet at the sink and allow it to run
untilthe water is hot. Then start thedishwasher.If
you’ve recentlydone laundry or run hot water for
showers,give your water heater time to recover before
operatingthe dishwasher.
To improve washability if the water is less than
120”F.and you cannot adjust your water heater: Select
a longer cycle or the HEATED WASHoption and fill
both detergentcups at least half-full with detergent.
How to Use a RinseAgent
The rinse agent makes water flow off dishes
quicker than usual. This lessens water spotting
and makes drying faster, too.
For best dishwashing performance, use of a rinse
agent such as JET-DRY brand is recommended.
Rinse agents come in either liquid or solid form.
Yourdishwasher uses the liquid form.
How to fill the rinse agent dispenser.
Unscrew the cap.
Add liquid rinse agent
until itjust reaches the
bottom of lip inside the
o
4L
/“
dispenser opening.
p;
Replace cap. The
D
dispenser automatically
releases rinse agent into
final rinse water.
You may check to see if you need to add rinse agent by
removing the fill cap and looking into the container.
Youmay also check the rinse agent, on some models,
by pressing the clear center of the fill cap 2 or 3 times.
If rinse agent is drawn into the center of the fill cap,
you have enough. If the center area remains clear add
rinse agent.
Yourdishwasher’s rinse agent container holds
approximately 4fi ounces. This should last about
3 months. Fill as needed.
If you accidentally spill: Wipe up the rinse
agent with a damp cloth. Don’t leave the spill in the
dishwasher. It can keep your detergent from working.
If you can’t find any rinse agent, write:
BENCKISER CONSUMER PRODUCTS, INC.
(“JET-DRY”)
Corporate Centre 1
55 Federal Road
P.O. Box 1991
Danbury, CT 06813-1991
6
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Howto ChooseandUsethe RightDetergent
Use only powderorliquiddetergentspecifically
madeforuseindishwashers.Other&peswillcause
oversudsing.
How muchdetergentshouldyouuse? That depends.
Is your water “hard” or “soft”? Withhard water,you
need extradetergentto get dishesclean.With softwater,
you need lessdetergent.
Yourwater departmentcan tell youhow hard your
wateris. So can yourcountyextensionagentor your
area’swater softenercompany.Justcall and ask them
how many “grains” of hardnessthere are in your water.
Too much detergentwith soft water not only wastes
money,it can be harmful. It can cause a permanent
cloudinessof glassware,called “etching.” An outside
layer of glass is etched away! Of course, this takes
some time. But why take a chance when it’seasy to
find out the hardnessof your water.
Keepyour detergentfreshand dry. Underthe sink
isn’ta goodplace to storedetergentbecausethere is too
much moisture.Don’tput powderdetergentintothe
dispenseruntilyou’rereadyto wash dishes,either.(It
won’tbe fresh OR dry.)
If your powder detergentgetsold or lumpy,throw it
away.Old detergentoften won’tdissolve.If you use a
liquiddishwasherdetergent,theseprecautionsare not
necessarybecauseliquiddetergentsdon’t “lump” as
they age or come in contactwith moisture.
Detergent Dispensers
You’llfind two detergent dispensers on the inside
Closethe main cup.
NOTE: Toopendetergentcup afterit
hasbeenclosed,unlatchthedoorand
rotatetheCycleIndicatorDialajidl turn
to the OFFposition.Whentheclosedcup
Grasp handle,
rotate and
containssoapit isbestthatthedoorbe in
close tightly
apartiallyopenpositionbeforerotatingthe
CycleIndicatorDial. Thiswillhelpreducetheamount
ofdetergentand rinseaid agentspillageintothetub.
DetergentUsage Guide(powderor liquid)
SO~
WATER(O-3grains hardness)
MEDIUM WATER(3-7 grains)
HARD WATER(7-12grain~*)
CYCLES
Main Cup Open Cup Main Cup
Open Cup
Main Cup~ Open Cup*
I 1
I
POTS & PANS
Half Fu1l + Half Full
Completely
+ Half Full
Completely
NORMAL WASH
+ Completely
Full
Full
Full
WATERSAVER Half Full None Half Full None
Completely None
Full
RINSE & HOLD Use no
detergent Use no detergent
Use nodetergent
*12 grains and up is extremely hard water. A water softener is recommended. Whhout it, lime
+Filled Main
Cup holds 3 tablespoons;
can build up in the water valve. The water valve may stick while open and cause flooding.
filled Open Cup holds 2 tablespoons.
How to Prepare the Dishes for Washing
If this is your first dishwasher,or if you’re replacing NOTE: You may also want to consider removing
a much older model, you may wonder how much
foods such as mustard, mayonnaise, vinegar, lemon
preparationyour dishesneed. Actually very little. juice and other foods that can cause discoloration of
Scrapeoff bones, seeds, skins, toothpicksand other
stainless steel if allowed to remain on dishes for a long
hard solids.Removeexcessivequantitiesof oil or grease. period of time.
The POTS & PANS cycle can wash heavily soiled
dishes and remove dried-on and baked-on soils from
pots, pans and casseroles. Items with burned-on
soils need extra preparation.
7
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HOWTOLOADYOURDISWASHER
NOTE: Do not load large platters or trays in front right corner of lower
rack. They may prevent detergent from circulating in the wash cycle.
The upper rack is handy for all kinds of odd shapes.
Sauce pans, mixing bowls and other items should
be placed face down. When loading dishwasher safe
plastics make sure each plastic item is secured over
two fingers. This will insure good washing results.
The upper rack is best for glasses, cups and
saucers. Cups and glasses fit best along the sides.
This is also the place for dishwasher-safe plastics.
Make sure small plastic items are lodged in tightly so
they can’t fall onto the heating unit. Arrange stemware
so that it cannot move easily.‘Don’tlet the-glasses
touch each other.
Keep center area clear in the lower rack.
The wash tower rises through the center of the lower
rack during the wash and rinse portions of the cycle.
Don’t block it or load tall things next to it. Also, be
careful not to let a portion of an item such as a pot or
dish handle extend through the bottom rack. This could
block the wash arm and cause poor washing results.
8
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Put flatware in the removable basket with fork and knife
handles up to protect your hands. Place spoons in the
basket with handles down. Mix knives, forks and
spoons so they don’t nest together.Distribute evenly.
Small plastic items, such as measuring spoons and
lids from small containers are not recommended for
automatic dishwashing. If placed in dishwasher, they
should go in bottom of silverware basket with
silverware on top.
The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and racks
should go in the lower rack along the edge. Load
platters, pots and bowls along the sides, in corners,
or in the back. For best washing results, all items
should be positioned with the soiled side of the dish
facing the center of the rack.
Precaution!
Take out anything that may fall or extend through the
bottom of the basket.
9
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WHATYOUCANUSUALLYWASHSAFELY
INYOURDIS~ASHER
Material
Aluminum
China/
Stoneware
Crystal
Non-dishwasher
items—such
as electronic
air cleaner
filters, furnace
filters,
paint
brushes, etc.
Glass
Iron
Pewter
Plastics
Stainless steel
Sterling silver
and silver plate
Non-stick
coatings
Tin
Wood
Usually
Safe
YES
YES
YES
NO
YES
NO
NO
YES
YES
YES
YES
NO
NO
Exceptions (not safe)
Some colored anodized
aluminum can fade.
Antique, metal-trimmed,
hand-painted or over-the-glaze
patterns fade. Gold leaf
will discolor.
Antique, metal-trimmed or
hand-painted patterns fade.
Gold leaf will discolor,
Iron will rust.
Pewter tarnishes.
Don’t put in same silverware
basket with stainless steel.
Contact between metals can
damage silver,
Don’t wash copper utensils in
the same load. Silver may get a
brown film.
Adhesive used to attach some
hollow-handle knives can loosen,
T]n can rust.
Woodcan warp, crack or lose
its finish with any
type of washing.
Special Instructions
Some darkening or spotting possible. Remove by
scouring with soap-filled steel wool pads.
If in doubt, check with the manufacturer. Or test wash
one piece daily for at kast a month. Compare with the
rest of the set,
Load securely to prevent movement. Check your
manufacturer’s instructions for your crystal.
Do not wash in dishwasher. Damage to dishwasher
and discoloration or staining of dishwasher may result.
If it
doesn’t say DISHWASHERSAFE, test one piece in
the top rack before dishwashing an entire set.
Rinse if not washing imediately. Salty or acidic foods
can stain il left on.
Rinse if not washing immediately. Salty or acidic foods can
stain if left on. Dry detergent can cause difficult-to-remove
black spots. Place in hack section of silverware basket to
avoid exposure to detergent from the detergent cup.
After washing, wipe the non-stick coating area with
vegetable oil to keep it from losing its non-stick quality.
Forgeta dish?Here’swhenyou can add it:
Add dishes any time during the RINSE & HOLD
Here’s how to add a forgotten dish:
cycle. With other wash cycles, you can add dishes
1. Push the door latch to the left. ~dshing will stop.
at any time BEFORE the main detergent wash portion
of the cycle.
2. Wait a few seconds until the water calms. Then
However, opening the door during any cycle
open the door. WARNING: Hot vapor may rise
lessens cleaning power. So try to load everything
from opened door.
at the beginning.
3. Add dishes you’ve forgotten.
4. Close the door and push the latch to the far right.
When the door is locked, washing will continue.
10
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CAREAm CLEANING
USERMAINTENANCEINSTRUCTIONS
Clean the control panel with a lightly dampened
Appliance Polish Wax & Cleaner (Cat. No.
cloth. Dry thoroughly.Do not use abrasives or
WR97X0216) is availablefrom GE Service and
sharp objects on the panel. They can damage it.
Parts Centers.
Clean the outside with a good appliance polish
The inside usually takes care of itself. If it should
wax. The outside cabinet finish is durable, but it
ever need cleaning, use a mild cleansing powder.
can scratch. So use no scouring pads, or harsh or
Scouring pads and harsh cleaners can mar the finish.
gritty cleaners.
Not UsingYourDishwasherin Winter?ProtectAgainstFreezing.
If your dishwasher is left in an
unheated place during the winter,
ask a service technician to:
● Cut off electrical power to the
dishwasher. Remove fuses or trip
circuit breaker.
“Turn off the water supply.
● Disconnect the water inlet line
from the water valve.
Pump Cover Screws
● Drain water from the inlet line
and water valve. (Use a pan to
catch the water.)
● Reconnect the water inlet line to
the water valve.
● Remove the plastic pump cover
in the tub bottom and use a
sponge to soak up water in
the rubber boot.
Built-inDishwashersOftenUse an Air Gap.KeepIt Clean.
An air gap is a plumbing device.
It protects your dishwasher against
water backing up into it if a drain
clogs. The air gap is not a part of
the dishwasher. And you may not
even have one. Not all plumbing
codes require air gaps.
If you have an air gap, check it at
least once a month. IT IS NOT
PART OF YOUR DISHWASHER.
IT IS NOT COVERED IN YOUR
WARRANTY.
The air gap is easy to clean.
With most types, first turn off the
dishwasher,then lift off the chrome
cover.Then unscrew the plastic cap
and check for any buildup of grit.
A toothpick makes cleaning easy.
Check the air gap any time your
dishwasher isn’t draining well.
11
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HOWTOCHANGECOLORPANELS
If you are redecorating, you can change your dishwasher’s front panel to match
or blend with your new colors by flipping it over. Each side of each panel is a
different color. You may also paint a panel with a color of your own choice.
Howto Changethe DoorPanel
1. Take out trim screws on either side of the
dishwasher door. Remove the side trim.
2. Slide the door panel out.
(Careful-edges may be sharp.)
3. Turn the door panel around and put the color you
want in front.
4. Replace the door panel, side trim and screws.
NOTE: Do not operate
dishwasherwhilechanging
panelsor when loweraccess
panelis removed.
How to Changethe BottomPanel
1. Remove the bottom panel attachment screws.
2. On models without top mounting screws, remove
:’
“~i:
g ‘hescrews
the entire access assembly by rotating the bottom
out and lifting it up and over the retaining tabs.
3. On models with top mounting screws, remove
Top
\
4. Take out the top trim screws and remove the
top trim.
~~ *“I
5. Slide the color panel(s) up and out and put the
color you want in front.
6. Replace the top trim and screws.
7. Replace the entire access assembly by reversing
“L-
~~
the steps.
Bottom Panel Attachment Screws
WoodPanel TrimKits
ColorPanels
OrderingInformation
Wood panel trim kits contain trim
If you have redecoratedand the
Color panels and wood panel trim
and instructions for adding a
colorpanels in your dishwasherdo
kitsare availableat an extra costby
decorative wood door panel and
not blend with your new color
calling,toll-free,800-626-2002.
lower access panel to match
schemeyou may order an additional
Yourorder willbe sentdirectlyto
kitchen cabinets. You supply the
colorpanel.
yourhome. VISA, MasterCardand
wood panels which should be no
Specifythe color panel number
Discovercardsare accepted.
thicker than 1/4”.
when ordering.
Speci@the kit number when
GPF24 White/Almond
ordering.
GPF26 Harvest/Black
GPF40BC(ChromeTrim& Screws)
GPF27 Black/White
GPF40BK (BlackTrim)
GPF40WD (WhiteTrim)
GPF40AD(Almond)
12
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QUESTIONS?
●
USE THISPROBLEM SOLVER
PROBLEM
DIS~AS~R
WONT RUN
UNUSUAL NOISE
DISHES DON’T DRY
UNCLEAN DISHES
AND FLATWARE
DETERGENT LEFT
IN DISPENSER CUPS
DETERGENT CUP
LID WON’T LATCH
AFTER ADDING
DETERGENT ~
YELLOW OR
BROWN FILM
POSSIBLE CAUSE
A fuse in your home maybe blown, orthe
circuitbreakertripped.Replacefuseor
resetcircuitbreaker.Removeanyotherappliancesfromthecircuit.
Utensilsmaynotbesecureonrackpins,orsomethingsmallmayhavedroppedfromthe
rack.Wateris
causing utensiis to rattle. Make sure everything is secured in dishwasher.
Make sure inlet water temperature is correct. (See How to TestWaterTemperaturesection.)
Unload the bottom rack first. Water from dishes in the top rack maybe spilling into
the bottom rack.
Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.
Check the rinse agent dispenser to see that it’s not empty.
Check inlet water temperature. It should be at least 120”F.(To test, see How to Test
Water Temperature section.) Try to use the Heated Wash option.
Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower
than usual? If so, wait until pressure is normal before using your dishwasher.
Plugged air gap. (See Care and Cleaning section.)
Improper rack loading. (See Loading section.)
Choose another cycle to give you longer washing time.
Water may not be reaching the detergent cups. Move dishes that maybe blocking
detergent cup.
The dispenser cover may not be opening or may be blocked by improperly loaded
items. If you used a powder detergent, open the cup and remove any caked-on
detergent. If the cup still doesn’t open automatically, call for service.
Detergent may be old. If the powder detergent is hard or caked in the box, throw it away.
The detergent may not be working well. Try another brand.
Cycle Indicator Dial must be in OFF position for cup lid to close and latch properly. If
you unlatchthe door and open it to dry yourdishes,the CycleIndicatorDial does not advance
by itself.
Tea or coffee can stain cups. Remove the stain by hand, using a solution of 1/2cup
bleach and 3 cups warm water.
An overall yellow or brown film ondishes or glassware can be caused by iron
deposits in water. A special filter in the water supply line is the only way to correct
this problem. Your water softener company can tell you about the filter.
YelIowfilm on sterling silver results when you wash copper utensils in the same load.
Silver polish will usually remove this stain.
(continued next page)
13
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,
CLOUDINESS ON
GLASSWARE
CHIPPING OF CHMA
THEPROBLEMSOLWR
(continued)
POSSIBLE CAUSE
Spottingcan be
causedbyallthesethings:
● Extremelyhardwater.(SeeHowtoChooseandUseDetergentsection.)
● Low inlet water temperature. (See How to Test Water Tempera~e section.)
● Overloading the dishwasher.
● Improper loading. (See Loading section.)
● Old or damp powder detergent.
● Phosphate level in detergent too low. (See How to Choose and Use
Detergent section.)
● Rinse agent dispenser empty. (See How to Use a Rinse Agent section.)
“Too little detergent. (See How to Choose and Use Detergent section.)
Local water conditions and personal preferences vary. Try several brands of
detergents to find one that gives the best results for you. A liquid dishwasher
detergent may help reduce filming.
To remove stubborn spots and film from glassware:
1.Remove all metal utensils from the dishwasher.
2. Do not add detergent.
3. Select POTS& PANS cycle.
4. Start the dishwasher and allow to run for 18 to 22 minutes. The dishwasher will
now be in the main wash.
5. Then open the door and pour 2 cups (500 ml) of white vinegar into the bottom.of
the dishwasher.
6. Close the door and allow to complete the cycle.
If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar. (Most drugstores carry citric acid crystals. If yours
doesn’t, call GE Factory Service.)
Using a vinegar or citric acid crystal rinse more than twice a month? Consider a borne
water softener.
If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is “etching.”
The film cannot be removed.
It can be prevented: Use less detergent if you have soft water. Wash glassware in
the shortest cycle that will get them clean.
Water temperature entering dishwasher exceeds 150°F.
Rough handling can cause chipping. Load with care. Make sure glassware and china
are secure and can’tjar loose. (See Loading section.) Make sure tall glasses and
stemware will clear the top of the tub when you push the rack into the dishwasher.
Always use the top rack for delicate items.
14
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PROBLEM
BLACKORGRAY
MARKSONDISHES
SMALLAMOUNTOF
WATERSTANDING
f.NTHE BOTTOM
OF THE TUB
WATERWON’T PUMP
OUT OF THE TUB
SUDS IN THE TUB
DISHWASHER
LEAKS
MOTOR HUMS
STAINfNG OF
TUB INTERIOR
SOUNDS You
WILL HEAR
VAPOR AT
THE VENT
POSSIBLE CAUSE
Aluminumutensilsof~rt leave
markswhentheyrubagainstdishes.Removemarks
withamifdabrasivecleanser.
Water around the outiet on the tub bottom at the back of the tub is normal. It is clean
water. It’s there to keep the water seal lubricated. ,
If the entire bottom of the tub has water, you may have a drain problem. Clean the air
gap, if you have one. (See Care and Cleaning section.)
Check the kitchen sink. Is it draining well? You may need a plumber.
If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not
clogged.
Sudsing detergents are not meant for dishwashers. USE ONLY AUTOMATIC
DISHWASHER DETERGENTS TO AVOID SUDSING.
To remove suds from the tub: Open the dishwasher. Let suds evaporate. Add
1gallon of cold water to the tub. Close and latch the dishwasher. Pump out water
by slowly turning the control dial until a dr~n period is reached.
Repeat if necessary.
Suds can cause unit to overflow. That’s why it’s so important to use a detergent that’s
designed for automatic dishwashers.
Spilling the rinse agent can cause foam during washing. This can lead to overflowing.
Wipe up accidental spilIof rinse agent with a damp cloth.
Dishwasher has not been used on a regular basis.
If you do not use your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist, and the garbage disposer clear.
Some detergents contain colorant (pigment or dyes) that will discolor the tub
interior with extended use. Check the detergent cup for signs of any discoloration.
If cup is discolored, change to detergent without any colorant.
You’llhear occasional clicking sounds. These are normaI.
● Soft food disposal shredding action.
● Drain valve opening to pump water out.
*Timer control as cycle progresses.
● Detergent cup opening,
During the drying period:
● The motor stops.
Water vapor comes through the vent by the door latch during drying and when
water is being pumped out.
If you need more help... call, toll free:
GE Answer Center@
800.626.2000
consumer information service
15 j
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IF YOUNEEDSERVICE...
Toobtainservice,see theConsumerServicespagein the
NEXT, if you are still not pleased, write all the
backof thisguide.
details—including your phone number—to:
We’re proud of our service and want you to be
Manager, Consumer Relations
pleased. If for some reason you are not happy with the
Hotpoint
service you receive, here are three steps to follow for
Appliance Park
further help.
Louisville, KY 40225
FIRST, contact the people who serviced your
FINALLY,if your problem is still not resolved, write:
appliance. Explain why you are not pleased. In most
Major Appliance Consumer Action Program
cases, this will solve the problem.
20 North Wacker Drive
Chicago, IL 60606
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WdllBeThere
With the purchase of your new Hotpoint appliance, receive the assurance that ifyou ever
need information or assistance, we’llbe there. Allyou have to do is call—toll-bee !
GEAnswerCentep
817~6262000
Whateveryour question about anyHotpoint major appliance, GE Answer
Center@ information service is available to help. Your call–and your
question–will be answered promptly and courteously. And you can call any
time. GE Answer Center” service is open 24 hours a day, ‘7days a week.
lwHomeRepairSewice
80ME~RES(80W2-273~
Our consumer serviceprofessionalwillprovide expert repair serviceon your
Hotpoint appliance, scheduled at a time that’s convenient for you. ManyGE
Consumer Servicecompany-operated locationsoffer you servicetodayor
tomorrow, or at your convenience (7:00a.m. to 7:00p.m. weekdays,9:00a.m. to
2:00p.m. Saturdays). Our factory-trained technicians knowyour appliance
inside and out—somost repairs can be handled injust one visit.
-m . ..
-U.- -. -.,.., .“” .- -“
--..s..—... -, , .,
ForCustomemWti SpecialNeeds...
80f16262000
Upon requestywewillprovide Consumers with impaired hearing or speech who have
Braillecontrols for a varietyof
accessto a TDD or a conventional teletypewritermay
Hotpoint appliances, and a
call800-TDD-GEAC(800-833-4322)to request
brochure to assistin planning a information or service.
barrier-free kitchen for persons
with limited mobility.To obtain
these items, free of charge, call
800.626.2000.
SemiteContracts
80&626-2224
Youcan have the secure feeling that GE Consumer Service will still be there
after your Hotpoint product warranty expires. Purchase a GE contract while
your warranty is still in effect and you’ll receive a substantial discount. With
a multiple-year contract, you’re assured of future service at today’s prices.
PatisandAccessories
80M2&2002
Individualsqualifiedto servicetheirownappliancescan
Usermaintenanceinstructionscontainedinthisbooklet
have parts or accessories sent directly to their home.
coverproceduresintendedto beperformedbyanyuser.
Our parts system provides access to over 47,000
Otherservicinggenerallyshotid bereferredto qualified
Genuine Renewal Parts.. and all are fully warranted.
service personnel.
Cautionmustbe exercised,since
VISA, MasterCard and Discover cards are accepted.
improper servicing may cause unsafe operation.
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YOURHOTPOINT
Staple sales slip or cancelled check
AUTOMATICDISHWASHER
here. Proof of original purchase date
WARRANTY
is needed to obtain service
under warranty.
I
WHATISCOVERED
FULL ONE-YEAR WARRANTY
For one year from date of original
purchase, we will provide, free of
charge, parts and service labor in
your home to repair or replace
any
part of the dishwasher
that fails
because of a manufacturing defect.
FULL TEN-YEAR WARRANTY
For ten years from date of original
purchase, we will provide, free of
charge, parts and service labor in
your home to repair or replace the
tub or door/jnerif it fails to contain
water because of a manufacturing
defect such as cracking, chipping,
peeling or rusting.
***** ***********************
This warranty is extended to
the original purchaser and any
succeeding owner for products
purchased for ordinary home use
in the 48 mainland states, Hawaii
and Washington, D.C. In Alaska the
warranty is the same except that it
is LIMITED because you must pay
to ship the product to the service
shop or for the service technician’s
travel costs to your home.
All warranty service will be
provided by our Factory Service
Centers or by our authorized
Customer Care servicers during
normal working hours.
Should your appliance need
service, during warranty period or
beyond, call 800-GE-CARES
(800-432-2737).
I
WHATIS NOTCOVERED
● Service trips to your home to teach
● Replacement of house fuses or
you how to use the product.
resetting of circuit breakers.
Read your Use and Care material.
If you then have any questions
about operating the product, please
contact your dealer or our
Consumer Affairs office at the
address below, or call, toll free:
GE Answer Cente@
800.626.2000
consumer information service
● Improper installation.
If you have an installation problem,
contact your dealer or installer.
You are responsible for providing
adequate electrical, plumbing and
other connecting facilities.
● Cleaning or servicing of air gap
device in drain line.
● Failure of the product if it is used
for other than its intended purpose
or used commercially.
● Damage to product caused by
accident, fire, floods or acts of God.
WARRANTOR IS NOT
RESPONSIBLE FOR
CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company
If further help is needed concerning this warranty, write:
Manager+onsumer Affairs, GE Appliances, Louisville, KY 40225
Thisbook is printed on recycled paper.
I-IDA4C
~
8-95 CG
HDA43.
Printed in Louisville, KY
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