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TROUBLESHOOTING GUIDE
Problem Possible Cause Remedy
Intake Stopped Obstruction Remove obstruction, press
Snorkel Up/Down button to raise
intake, then press again to lower
intake.
Nothing works - all buttons are
illuminated
Nothing works - no buttons are
illuminated
Clean Filter Reminder button
illuminates
Intake encountered an obstruction
on the way up & timed out,
Control button board has become
disconnected.
Reactive the controls by pressing
the Delay Shut Off button first then
the Blower Off button second.
Press the Snorkel Up/Down button
to continue operation. If intake is
so low that control buttons are not
accessible, reset by unplugging
and plugging,
*If problem persists, leave intake
in the current position and
contact electrician or qualified
appliance service technician.
Contact qualified appliance
service technician.
Clean filters, then press and
hold the Clean Filter Reminder
button for three seconds to
reset,
CUSTOMER SERVICES
Before Calling for Service
If the blower does not operate:
Ensure that the electrical cord is properly connected and the supply circuit is energized.
Check that the intake is fully raised.
Make sure that the blower speed control knob is not in the OFF position.
How to Obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer, If a situation arises that has not been resolved to your satisfaction,
please let us know,
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave., Huntington Beach, CA
92649, or call: 1-800-735-4328,
Please include the model number, serial number, and date of original purchase/installation.
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