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Technical service / Warranty / Technical Information
Technical service
Should your appliance fail to work properly and
all the instructions for use and installation
(especially the section headed
"Requirements....") have been carefully
observed, then remember that our Technical
Service Network is at your full disposal.
When contacting the Technical Service, quote
the model code (E-NR) and the appliance’s
factory number (FD). This information can be
found on characteristics plate, Fig. 2.
Warranty
The conditions of warranty depend on the
relevant Supplier in a particular country. Contact
the establishment where you purchased your
appliance for more information and quote the
appliance model and factory number. The receipt
of purchase for the appliance must be produced
prior to any work carried out under warranty.
Technical Information
32
Things to check before calling the Technical Service
Perfectly normal noise
❏ The sound of water flowing in cycles is due to
the pump, which circulates the water to
enhance the power of the appliance.
❏ A dull, humming sound is inevitable due to the
compressor.
❏ A faint, whistling sound is due to the
refrigerant passing through the thinner pipes
on the appliance when the compressor starts
up.
❏ A short clicking sound is produced when the
pump connects and disconnects or when the
regulator connects or disconnects the
electronics system.
Easy-to-solve noises
❏ Make sure that the air expulsion tube and the
diffusion and collection sleeves are fitted
properly onto the appliance.
❏ Make sure that the air intakes and outlets on
the appliance are free of obstacles.
❏ Make sure that the appliance is not in direct
contact with furniture or other appliances. The
air output may be flowing directly onto these
and thereby increasing the noise level.
Any other type of fault or repair work should be
dealt with by a specialised Technician. Get in
touch with your authorised dealer, customer
service or the Technical Service Network.
Model PAM17000 PAM19000 PAM18100
Consumption at maximum power (W)* 800 975 975
Cooling capacity (W)* 1700 1900 1800
Dehumidification capacity (l./day) 31 36 36
Power in heating mode (W) – – 1800
Fuse (A) 10 10 10
Energy efficiency (letter) D D D
Working range
- Cooling (min./max. °C) 20 – 35 20 – 35 20 – 35
- Dehumidification (min./max. °C) 18 – 35 18 – 35 18 – 35
(*) per EN14511
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