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11
What to do if ...
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Water is running out. Fit/refit drainage hose.
Tighten screwfitting on the supply hose.
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Water not flowing in.
Detergent not washed in.
Start/Soaking not selected?
Tap not open?
Filter blocked? Clean filter aPage 9.
Water inlet hose kinked or jammed?
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Washing machine door cannot be
opened.
Safety function active. Programme stopped?
Water in drum? Select Spin programme.
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Programme does not start. Start/Soaking not selected.
Washing machine door not closed properly.
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Detergent solution is not drained.
Clean detergent solution pump aPage 9.
Clean outlet pipe and/or drainage hose.
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Additional function could not
activate for selected programme.
Can the additional function be selected? aPage 7,
programme overview.
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Water not visible in the drum. Not a fault - water below the visible area.
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Spin cycle actuated several times. Not a fault - unbalanced load detection system adjusts
imbalance.
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Detergent in chamber I is not
washed away.
Prewash programme not selected ?
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Detergent residue in the detergent
dispenser
Detergent is damp or lumpy, clean the detergent
dispenser
a Page 8.
Use the dosing aid for liquid detergent.
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Foam is coming out of the
detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric conditioner with ½ a litre of
water and pour into dispenser II in the detergent drawer.
Reduce detergent dosage for the next wash cycle.
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Excessive noise, vibrations and
wandering during spin cycle.
Appliance feet fixed?
Secure appliance feet aInstallation instructions.
Transportation bolt removed?
Remove transportation bolt aInstallation instructions.
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Display panel/indicator lights do
not function while the appliance is
running.
Power failure?
Circuit breaker tripped? Reset the circuit breaker/
change the fuse.
If the fault occurs repeatedly, contact customer service.
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Programme sequence longer than
usual
Not a fault-unbalanced load detection system is
adjusting the imbalance by repeatedly distributing the
laundry .
Not a fault-foam detection sysytem active.
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Detergent residues on the laundry Occasionally, phosphate-free detergents contain water-
insoluble residues.
Select Rinse or blush the laundry after washing.
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Washing result not satisfactory Soiling is greater than expected? Select a suitable
programme and select option Intensive.
Detergent is underdosed?
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If you cannot correct a fault yourself or a repair is required:
Set the programme selector to Off and pull the mains plug out of the socket.
Turn off the tap and call the customer services.
Washing machine
en Instruction manual
XQG52-15060(WAX15060TI)
XQG52-16068(WAX16068TI)
XQG45-15060(WLX15060TI)