i
Trademarks
Autel
®
, MaxiSys
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
, MaxiRecorder
®
, and MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in China, the United
States, and other countries. All other marks are trademarks or registered trademarks of their
respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in any
form or by any means electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including lost profits) as a result of using this product.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
For details, please refer to the Service Procedures in this manual.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are numerous procedures, techniques, tools, and parts for servicing vehicles, as well
as in the skill of the person doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this equipment, we cannot possibly
anticipate or provide advice or safety messages to cover every circumstance. It is the
automotive technician's responsibility to be knowledgeable of the system being tested. It is
crucial to use proper service methods and test procedures. It is essential to perform tests in
an appropriate and acceptable manner that does not endanger your safety, the safety of
others in the work area, the device being used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
device only as described in this manual. Read, understand, and follow all safety messages
and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage. All
safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate
or advise you in regards of all possible hazards. You must be certain that any condition or
service procedure encountered does not jeopardize your personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc., away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, and free from oil, water, and grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.
iv
CONTENTS
SAFETY INFORMATION ........................................................................................................ II
SAFETY INSTRUCTIONS ...................................................................................................... II
1 USING THIS MANUAL ...................................................................................................... 1
1.1 CONVENTIONS ............................................................................................................. 1
2 GENERAL INTRODUCTION ............................................................................................. 3
2.1 MAXISYS TABLET ......................................................................................................... 3
2.2 MAXIFLASH VCI .......................................................................................................... 7
2.3 ACCESSORIES KIT ...................................................................................................... 10
3 GETTING STARTED ....................................................................................................... 12
3.1 POWER UP ................................................................................................................ 12
3.2 POWER DOWN ........................................................................................................... 15
4 DIAGNOSTICS ................................................................................................................ 17
4.1 ESTABLISH VEHICLE COMMUNICATION AND SELECTION .................................................. 17
4.2 DIAGNOSTICS SCREEN LAYOUT ................................................................................... 27
4.3 AUTO SCAN ............................................................................................................... 31
4.4 CONTROL UNIT .......................................................................................................... 33
4.5 ECU INFORMATION .................................................................................................... 34
4.6 TROUBLE CODES ....................................................................................................... 35
4.7 LIVE DATA ................................................................................................................. 36
4.8 ACTIVE TEST ............................................................................................................. 43
4.9 SPECIAL FUNCTIONS .................................................................................................. 44
4.10 PROGRAMMING AND CODING ..................................................................................... 45
4.11 GENERIC OBDII OPERATIONS ................................................................................... 48
4.12 DIAGNOSTICS REPORT ............................................................................................. 52
4.13 EXIT DIAGNOSTICS ................................................................................................... 56
5 INTELLIGENT DIAGNOSTICS ........................................................................................ 58
5.1 ACCESSING INTELLIGENT DIAGNOSTICS ........................................................................ 58
5.2 INTELLIGENT DIAGNOSTICS OPERATION ........................................................................ 63
6 SERVICE ......................................................................................................................... 71
6.1 OIL RESET SERVICE ................................................................................................... 71
6.2 ELECTRIC PARKING BRAKE (EPB) SERVICE ................................................................. 72
6.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE .............................................. 72
6.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ........................................................ 72
6.5 DIESEL PARTICLE FILTER (DPF) SERVICE .................................................................... 73
v
6.6 IMMOBILIZER (IMMO) SERVICE ................................................................................... 74
6.7 STEERING ANGLE SENSOR (SAS) SERVICE .................................................................. 74
7 BATTERY TEST .............................................................................................................. 76
7.1 TEST PREPARATION ................................................................................................... 76
7.2 IN-VEHICLE TEST ....................................................................................................... 77
7.3 OUT-VEHICLE TEST .................................................................................................... 82
8 OEM AUTHORIZATION .................................................................................................. 84
9 SETTINGS ...................................................................................................................... 86
9.1 UNIT ......................................................................................................................... 86
9.2 LANGUAGE ................................................................................................................ 87
9.3 PRINTING SETTINGS ................................................................................................... 87
9.4 REPORT SETTINGS ..................................................................................................... 88
9.5 PUSH NOTIFICATIONS ................................................................................................. 88
9.6 AUTO UPDATE ........................................................................................................... 89
9.7 VEHICLE LIST ............................................................................................................ 89
9.8 SYSTEM SETTINGS ..................................................................................................... 89
9.9 ABOUT ...................................................................................................................... 90
10 DATA MANAGER .......................................................................................................... 91
10.1 VEHICLE HISTORY .................................................................................................... 92
10.2 WORKSHOP INFORMATION ........................................................................................ 94
10.3 CUSTOMER ............................................................................................................. 94
10.4 IMAGE ..................................................................................................................... 95
10.5 CLOUD REPORT ....................................................................................................... 97
10.6 PDF FILES .............................................................................................................. 97
10.7 REVIEW DATA .......................................................................................................... 97
10.8 DATA LOGGING ........................................................................................................ 98
10.9 UNINSTALL APPS ..................................................................................................... 98
11 VCI MANAGER ............................................................................................................. 99
11.1 VCI CONNECTION VIA BLUETOOTH ............................................................................ 99
11.2 BAS CONNECTION VIA BLUETOOTH ......................................................................... 100
11.3 VCI UPDATE ......................................................................................................... 100
11.4 BAS UPDATE ........................................................................................................ 101
12 UPDATE ...................................................................................................................... 103
13 SUPPORT ................................................................................................................... 105
13.1 PRODUCT REGISTRATION ....................................................................................... 105
vi
13.2 SUPPORT SCREEN LAYOUT ..................................................................................... 105
13.3 MY ACCOUNT ........................................................................................................ 106
13.4 TRAINING .............................................................................................................. 106
13.5 DATA LOGGING ...................................................................................................... 106
13.6 FAQ DATABASE .................................................................................................... 107
14 MAXIVIEWER ............................................................................................................. 108
15 MAXISCOPE ............................................................................................................... 109
16 MAXIVIDEO ................................................................................................................ 110
17 QUICK LINK ................................................................................................................ 111
18 REMOTE DESKTOP ................................................................................................... 112
18.1 OPERATIONS ......................................................................................................... 112
19 USER FEEDBACK ...................................................................................................... 114
20 AUTEL USER CENTER .............................................................................................. 115
21 MAINTENANCE AND SERVICE ................................................................................. 117
21.1 MAINTENANCE INSTRUCTIONS ................................................................................. 117
21.2 TROUBLESHOOTING CHECKLIST ............................................................................... 117
21.3 ABOUT BATTERY USAGE ......................................................................................... 118
21.4 SERVICE PROCEDURES .......................................................................................... 119
22 COMPLIANCE INFORMATION ................................................................................... 122
23 WARRANTY ................................................................................................................ 124
23.1 12-MONTH LIMITED WARRANTY .............................................................................. 124
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
1.1 Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
1.1.2 Notes and Important Messages
Note
A NOTE provides helpful information such as additional explanations, tips, and
comments.
Example:
NOTE
New batteries reach full capacity after approximately 3 to 5 charging and discharging
cycles.
Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.
Example:
IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged
cables immediately.
2
1.1.3 Hyperlinks
Hyperlinks or links that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue italic text indicates a selectable hyperlink and
blue underlined text indicates a website link or an email address link.
1.1.4 Illustrations
The illustrations used in this manual are samples and the actual interface may vary for
each vehicle being tested. Observe the menu titles and on-screen instructions to make
the correct option selection.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
To use the camera
1. Tap the Camera button to open the camera application.
2. Focus the image to be captured in the viewfinder.
3. Tap the camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the taken photo.
4. Swipe the screen left to view the stored photos.
5. Tap the Back or Home button to exit the camera application.
3
2 General Introduction
The MaxiSys
®
Elite II Pro Diagnostic Platform is the next generation of smart solution for
specialized automotive diagnosis. Featuring the Qualcomm octa-core processor, a 9.7”
LED display with a super sensitive capacitive touchscreen, combined with an optimized
array of powerful applications, and the best possible coverage of OE-level diagnostics,
the MaxiSys Elite II Pro performs every job from comprehensive vehicle diagnostics and
analysis to advanced ECU programming quickly and efficiently.
There are 2 main components to the MaxiSys Elite II Pro system:
MaxiSys Tablet — the central processor and monitor
Vehicle Communication Interface (VCI) — the device for accessing vehicle data
This manual describes the construction and operation of these devices and how they
work together to deliver diagnostic solutions.
2.1 MaxiSys Tablet
2.1.1 Functional Description
Figure 2-1 MaxiSys Tablet, Front View
1. 9.7" LED Capacitive Touchscreen
2. Ambient Light Sensor — detects ambient light brightness
3. Microphone
4
Figure 2-2 MaxiSys Tablet, Back View
1. Speaker
2. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet
3. Rear Camera
4. Camera Flash
Figure 2-3 MaxiSys Tablet, Side Views
1. Mini SD (Secure Digital) Card Slot
2. Mini USB (Universal Serial Bus) Port
3. Headphone Jack
5
Figure 2-4 MaxiSys Tablet, Top View
1. DC Power Supply Input Port
2. HDMI (High-definition Multimedia Interface) Port
3. USB Port
4. USB Port
5. Power/Lock Button — long press to turn the tablet on and off, or short press to lock
the screen
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal battery pack
AC/DC power supply
Vehicle power
IMPORTANT
Do not charge the battery when the temperature is below 0°C (32°F) or above 45°C
(113°F).
Internal Battery Pack
The tablet can be powered with its internal rechargeable battery, which if fully charged
can provide sufficient power for about 7.5 hours of continuous operation.
AC/DC Power Supply
The tablet can be powered from an electrical outlet using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.
6
Vehicle Power
The tablet can be powered from the auxiliary power outlet adapter or other DC power
port on the test vehicle through a direct cable connection. The vehicle power cable
connects to the DC power supply port on the top side of the tablet.
2.1.3 Technical Specifications
Table 2-1 Tablet Specifications
Item
Description
Operating System
Android 10.0
Processor
Qualcomm octa-core processor (2.2 GHz quad-core
A73 + 1.8 GHz quad-core A53)
Memory
4 GB RAM & 128 GB on-board memory
Display
9.7” HD display with 2048 × 1536 resolution &
capacitive touchscreen
Connectivity
Wi-Fi 802.11 a/b/g/n/ac
Bluetooth V5.0 + EDR
USB 2.0
HDMI
SD Card (Support up to 64 GB)
Camera
Rear: 16.0 megapixel
Autofocus with flashlight
Sensors
Gravity accelerometer
Ambient Light Sensor (ALS)
Audio
Input / Output
Microphone
Dual speakers
3-band 3.5 mm stereo/standard headset jack
Power and Battery
3.7 V/11000 mAh Lithium-polymer battery
Charging via 12 V AC/DC power supply with a
temperature between 0 °C and 45 °C
Input Voltage
12 V (9 to 24 V)
7
Item
Description
Power Consumption
6.5 W
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
-10 to 60 °C (14 to 140 °F)
Dimensions (W x H x D)
300 mm (11.81”) x 220 mm (8.66”) x 50 mm (1.97”)
Weight
1.42 kg (3.13 lbs.)
Protocols
ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM,
CAN ISO 11898, Highspeed, Middlespeed,
Lowspeed and Singlewire CAN, GM UART, UART
Echo Byte Protocol, Honda Diag-H Protocol, TP 2.0,
TP 1.6, SAE J1939, SAE J1708, Fault-Tolerant CAN
2.2 MaxiFlash VCI
2.2.1 Functional Description
Figure 2-5 MaxiFlash VCI Views
8
1. DC Power Supply Input Port
2. Vehicle Data Connector
3. Ethernet Port
4. Vehicle LED
Flashes green when communicating with the vehicle’s system
5. Connection LED
Lights solid green when connected with the tablet via USB cable
Lights solid blue when connected with the tablet via Bluetooth (BT)
6. Power LED
Lights solid yellow automatically at power-up when VCI is self-testing
Lights solid green when powered on
Lights solid red when system failure has occurred
Flashes red when VCI is upgrading
7. USB Port
Programming Capability
The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming
interface device. Using the updated OEM software, it is capable of replacing the existing
software/firmware in the Electronic Control Units (ECU), programming new ECUs, and
fixing software-controlled drivability issues and emission issues.
IMPORTANT
DO NOT disconnect the MaxiFlash VCI while the vehicle LED is on. If the reprogramming
procedure is interrupted while the vehicle’s ECU is blank or only partially programmed,
the module may be unrecoverable.
Communication Capability
The MaxiFlash VCI supports Bluetooth and USB communication methods. It can transmit
vehicle data to the tablet with or without a cable connection. In open areas, the working
range of the transmitter through Bluetooth communication is up to 328 feet (about 100
m). If the signal is lost due to being taken out of range, communication will be restored
once the tablet is within range.
9
2.2.2 Power Sources
The MaxiFlash VCI can receive power from the following sources:
Vehicle power
AC/DC power supply
Vehicle Power
The MaxiFlash VCI operates on 12/24 volt vehicle power, which receives power via the
vehicle data connection port. The device powers on whenever it is connected to an
OBDII/EOBD compliant Data Link Connector (DLC). For non-OBDII/EOBD compliant
vehicles, the device can be powered from an auxiliary power outlet adapter or other
suitable power port on the test vehicle using the auxiliary power cable.
AC/DC Power Supply
The MaxiFlash VCI can be powered from a wall socket using the AC/DC power adapter.
2.2.3 Technical Specifications
Table 2-2 MaxiFlash VCI Specifications
Item
Description
Communications
Bluetooth V5.0 + BR/EDR
USB 2.0
Ethernet
Input Voltage Range
DC 9 to 28 V
Supply Current
190 mA @12 V
110 mA @ 24 V
Operating Temp.
0 to 50 ° C (32 to 122 °F)
Storage Temp.
−20 to 60 ° C (−4 to 140 °F)
Dimensions (L x W x H)
149 mm (5.87") x 86 mm (3.38") x 35 mm (1.28")
Weight
0.29 kg (0.64 lb.)
10
2.3 Accessories Kit
2.3.1 Main Cable V2.0
The MaxiFlash VCI can be powered through the Autel Main Cable V2.0 (the V2.0 icon
can be seen on the cable) when connected to an OBDII/EOBD compliant vehicle. The
Main Cable V2.0 connects the VCI to the vehicle's DLC, through which the VCI can
transmit vehicle data to the tablet.
Figure 2-6 Main Cable V2.0 – 1.5m in Length
NOTE
The MaxiFlash VCI can be connected by the Autel Main Cable V2.0 only. DO NOT use
other Autel main cables to connect the MaxiFlash VCI.
2.3.2 OBDI Adapters (Optional)
The optional OBDI-type adapters are for non-OBDII vehicles. The adapter used depends
on the type of vehicle being tested. The adapters are sold separately. Please contact
your distributor for detail.
Benz-14
Chrysler-16
BMW-20
Nissan-14
Kia-20
Fiat-3
PSA-2
Mazda-17
11
Volkswagen/Audi-
2+2
Benz-38
Mitsubishi/Hyundai
-12+16
2.3.3 Other Accessories
AC/DC Power Adapter (12 V)
Connects the tablet to the external DC power port for
power supply.
USB 2.0 Cable V2 (the V2 icon can be seen on the
cable)
Connects the tablet to the VCI.
Mini USB Cable
Connects the tablet to the computer.
Clipper Cable
Provides power to the tablet or the VCI through
connection to the vehicle battery.
Auxiliary Power Outlet Adapter
Provides power to the tablet or the VCI through
connection to the vehicle’s auxiliary power outlet, as
some non-OBDII vehicles cannot provide power via
the DLC connection.
Spare Fuse x2
A safety device for the auxiliary power outlet adapter.
12
3 Getting Started
Make sure the tablet has sufficient power or is connected to the external power supply
(see
Power Sources).
NOTE
The images and illustrations depicted in this manual may differ from the actual ones.
3.1 Power Up
Long press the Power/Lock button on the top-right side of the tablet to switch the unit
on. The system boots up and shows the lock screen. Slide up to unlock and enter the
MaxiSys Job Menu screen.
Figure 3-1 MaxiSys Job Menu Screen
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
It is recommended that you lock the screen when not in use to protect information in the
system and conserve the power.
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu-driven, which allows you to quickly locate the test
procedure or data that you need, through a series of questions and options. Detailed
descriptions of the menu structures can be found in the chapters for each application.
13
3.1.1 Application Buttons
The table below briefly describes each of the applications in the MaxiSys system.
Table 3-1 Applications
Name
Button
Description
Diagnostics
Accesses the unit's diagnostics functions. See
Diagnostics.
Service
Accesses special functions menu. See Service.
Battery Test
Accesses the Battery Test menu with in-vehicle
test and out-vehicle test functions. See
Battery
Test
.
OEM
Authorization
Accesses OEM authorization menu. See OEM
Authorization.
Settings
Accesses the system settings menu. See
Settings.
Data Manager
Accesses the saved repair shop, customer and
vehicle data including detailed vehicle diagnostics
and test records. See Data Manager.
VCI Manager
Accesses the VCI connection menu. See VCI
Manager
.
Update
Accesses system software update menu. See
Update
.
Support
Synchronizes Autel's online service database with
the MaxiSys tablet. See Support.
MaxiViewer
Provides a quick search for supported functions
and/or vehicles. See
MaxiViewer.
MaxiScope
Configures the MaxiSys diagnostic device to
operate as an automotive oscilloscope when work
in combination with the MaxiScope module. See
MaxiScope.
MaxiVideo
Configures the unit to operate as a video scope
device by connecting to an imager head cable for
close vehicle inspections. See MaxiVideo.
14
Name
Button
Description
Quick Link
Provides associated website bookmarks to allow
quick access to product update, service, support,
and other information. See
Quick Link.
Remote
Desktop
Configures your unit to receive remote support
using the TeamViewer application. See
Remote
Desktop
.
User
Feedback
Allows you to submit questions related to this
product. See
User Feedback.
Autel User
Center
Allows you to register an Autel account, view and
edit your personal profile, and link your device.
See
Autel User Center.
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 3-2 Locator and Navigation Buttons
Name
Button
Description
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
Back
Returns to the previous screen.
MaxiSys Home
Returns to the MaxiSys Job Menu.
Android Home
Returns to the Android system home screen.
Recent Apps
Displays a list of applications that are currently
running. Tap an app icon to launch. Remove an
app by swiping it to the left or right.
Browser
Launches the Chrome Internet browser.
Camera
Launches the camera. Press and hold to
capture a screenshot of the current screen.
Saved files are stored in the Data Manager
application for later review. See Data Manager.
15
Name
Button
Description
Display &
Sound
Adjusts the brightness of the screen and the
volume of the audio output.
VCI
Opens the VCI Manager application. A green
badge with a BT or USB icon at the bottom-right
corner indicates the VCI is connected, while a
red “x” icon will be displayed if the connection
fails.
MaxiSys
Shortcut
Returns to the Diagnostics screen.
Service
Shortcut
Returns to the Service screen.
To use the camera
1. Tap the Camera button. The camera screen opens.
2. Focus the image to be captured in the viewfinder.
3. Tap the camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the taken photo.
4. Swipe the screen left to view the stored photos.
5. Tap the Back or Home button to exit the camera application.
NOTE
After swiping the camera screen from left to right, the camera mode and video mode can
be switched by tapping the blue camera icon or video icon.
3.1.3 System Status Icons
Your MaxiSys tablet is a fully functional Android tablet with the standard Android
operation system status icons. Refer to Android documentation for additional information.
3.2 Power Down
All vehicle communications should be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating with the vehicle
may lead to ECU problems on some vehicles. Please exit the Diagnostics application
before shutting off the tablet.
16
To power down the MaxiSys tablet
1. Press and hold the Power/Lock button.
2. Tap Power Off.
3. Tap OK.
3.2.1 Reboot System
In case of a system crash, press and hold the Power/Lock button and tap Restart to
reboot the system.
17
4 Diagnostics
The Diagnostics application can access the electronic control module of multiple vehicle
control systems, including but not limited to the engine, transmission, anti-lock brake
system (ABS), and airbag system (SRS).
4.1 Establish Vehicle Communication and Selection
4.1.1 Establish Vehicle Communication
The Diagnostics operations require connecting the MaxiSys Elite II Pro tablet to the test
vehicle through the MaxiFlash VCI using the Main Cable V2.0 (Use the applicable OBDI
adapter if needed). To establish proper vehicle communication with the tablet, you need
to perform the following steps:
1. Connect the VCI to the vehicle's DLC for both communication and power source.
2. Connect the VCI to the tablet via Bluetooth or USB connection.
3. Check the VCI navigation button at the bottom bar on the screen. If a green BT or
USB icon appears at the lower-right corner, the MaxiSys Diagnostics Platform is
ready to start vehicle diagnosis.
4.1.1.1 Vehicle Connection
The method used to connect the VCI to a vehicle's DLC depends on the vehicle's
configuration as follows:
A vehicle equipped with an On-board Diagnostics Two (OBDII) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.
A vehicle not equipped with an OBDII management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through the
auxiliary power outlet or a connection to the vehicle battery.
OBDII Vehicle Connection
This type of connection only requires the Main Cable V2.0 without any additional adapter.
To connect to an OBDII vehicle
1. Connect the main cable's female adapter to the Vehicle Data Connector on the
VCI and tighten the captive screws.
2. Connect the cable's 16-pin male adapter to the vehicle's DLC, which is generally
located under the vehicle dashboard.
18
NOTE
The vehicle's DLC is not always located under the dashboard. Refer to the user manual
of the test vehicle for additional connection information.
Non-OBDII Vehicle Connection
This type of connection requires both the Main Cable V2.0 and an OBDI adapter for the
specific vehicle being serviced.
There are three possible scenarios for non-OBDII vehicle connection:
DLC connection supplies both communication and power.
DLC connection supplies communication and power is supplied via the auxiliary
power outlet.
DLC connection supplies communication and power is supplied via the vehicle
battery.
To connect to a non-OBDII Vehicle
1. Connect the main cable's female adapter to the Vehicle Data Connector on the
VCI and tighten the captive screws.
2. Locate the required OBDI adapter and connect its 16-pin jack to the main cable's
male adapter.
3. Connect the attached OBDI adapter to the vehicle's DLC.
NOTE
Some vehicles may have more than one adapter or may have test leads instead of
an adapter. Make the proper connection to the vehicle DLC as required.
To connect the auxiliary power outlet adapter
1. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port on the device.
2. Connect the male connector of the auxiliary power outlet adapter into the
vehicle's auxiliary power outlet.
To connect the clipper cable
1. Connect the tubular plug of the clipper cable to the male connector of the
auxiliary power outlet adapter.
19
Figure 4-1 Connection between Auxiliary Power Outlet Adapter and Clipper Cable
2. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port of the VCI.
3. Connect the clipper cable to the vehicle's battery.
NOTE
After the VCI is successfully connected to the vehicle, the Power LED on the device lights
solid green and a beeping sound will be heard.
4.1.1.2 VCI Connection
After the VCI is properly connected to the vehicle, the Power LED on the VCI lights solid
green, and is ready to establish communication with the tablet.
The VCI supports two communication methods with the tablet: Bluetooth and USB.
Pairing via Bluetooth
In open areas, the working range for Bluetooth communication is about 328 feet (100 m),
giving technicians greater mobility to perform vehicle diagnosis from anywhere in the
repair shop.
To expedite multi-vehicle diagnostics, more than one VCI can be used in busy repair
shops, enabling technicians to quickly pair their MaxiSys tablet to each VCI separately
via Bluetooth and therefore eliminating the need to unplug the VCI from one vehicle and
then connect it to another each time.
To pair the tablet with the VCI via Bluetooth
1. Power up the tablet.
2. Select the VCI Manager application from the MaxiSys Job Menu.
3. Select VCI BT from the connection mode list. Tap the Bluetooth toggle to turn
it ON. The device automatically scans for available VCIs for pairing. The found
devices are listed on the right side of the screen.
20
NOTE
If no VCI is found, this may indicate that the signal strength is too weak to be
detected. Reposition the VCI and remove all possible objects that may cause signal
interference. Tap the Scan button at the top-right corner to rescan for the VCI.
4. Typically, the VCI name appears as “Maxi” suffixed with a serial number. Select
the VCI for pairing. (If more than one VCI is used in the shop, ensure the correct
VCI is selected for pairing.)
5. When pairing is successful, the connection status reads, “Connected.”
6. The VCI icon on the tablet navigation bar on the bottom appears as a green
circle badge with a BT icon when the tablet and the VCI are connected.
USB Cable Connection
The USB cable connection is a simple and quick way to establish communication
between the tablet and the VCI. After properly connecting the tablet to the VCI using the
USB cable, the VCI navigation button at the bottom bar of the screen displays a green
circle badge with a USB icon and the connection LED on the VCI lights solid green,
indicating the connection between the devices is successful.
NOTE
The USB connection provides the most stable communication and is therefore the
recommended communication method between the tablet and VCI when operating ECU
programming or coding.
The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.
4.1.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI, an error message appears. An error
message indicates the tablet is not communicating with the VCI. Troubleshoot the
error by performing the following steps:
Ensure the VCI is powered on.
When using the wireless connection, ensure the network is configured correctly
and the proper device has been connected.
If the tablet loses communication abruptly during the diagnosis, ensure no
objects are causing signal interference.
Ensure the VCI is properly positioned with the VCI front side up.
Move the tablet closer to the VCI. If using the wired connection, ensure the cable
is securely attached to the VCI.
Ensure the connection LED is lit for the selected communication type: Bluetooth
or USB.
21
B. If the VCI is unable to establish a communication link, a message will display.
Possible causes for the communication error include:
A vehicle system has been selected for diagnosis that is not supported by the
vehicle.
There is a loose connection.
There is a blown vehicle fuse.
The vehicle or the data cable has a wiring fault.
There is a circuit fault in the data cable or adapter.
The vehicle information entered is incorrect.
4.1.2 Getting Started
Prior to first use of the Diagnostics application, ensure the VCI is properly connected to
and is communicating with the tablet. See
VCI Connection.
4.1.2.1 Vehicle Menu Layout
When the VCI is properly connected to the vehicle and the tablet, the platform is ready
to start vehicle diagnosis. Tap the Diagnostics application button on the MaxiSys Job
Menu, the Vehicle Menu will appear on the screen.
Figure 4-2 Vehicle Menu Screen
1. Top Toolbar Buttons
2. Automobile Manufacturer Icons
22
Top Toolbar Buttons
The operations of the Toolbar buttons at the top of the screen are listed and described
in the table below:
Table 4-1 Top Toolbar Buttons
Name
Button
Description
Home
Returns to the MaxiSys Job Menu.
VID
Opens a dropdown list.
Tap Auto Detect for auto VIN detection.
Tap Manual Input to enter VIN or
license number manually.
Tap Scan VIN/License to scan the
VIN/license number by camera.
All
Displays all the vehicle makes in the vehicle
menu.
Favorites
Displays user-favorited vehicle makes.
History
Displays stored test vehicle records. This
option provides you with direct access to
previously tested vehicle records. See Vehicle
History.
America
Displays the American vehicle menu.
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
China
Displays the Chinese vehicle menu.
Search
Tap to open a virtual keyboard and manually
enter a specific vehicle make.
Cancel
Tap to exit the search screen or cancel an
operation.
23
Automobile Manufacturer Icons
The automobile manufacturer icons display the various vehicle brand names. Select the
proper manufacturer icon after the VCI is properly connected to the test vehicle to start
a diagnostics session.
4.1.3 Vehicle Identification
The MaxiSys diagnostics system supports five methods of vehicle identification.
1. Auto Detect
2. Manual Input
3. Scan VIN/License
4. Manual Vehicle Selection
5. Alternative Vehicle Identification
4.1.3.1 Auto Detect
The MaxiSys diagnostics system features the latest VIN-based AutoVIN Scan function
to identify the test vehicle with just one tap, enabling the technician to quickly identify the
exact vehicle and scan its available systems for fault codes.
To perform an AutoVIN Scan
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Vehicle
Menu appears.
2. Tap the VID button on the top toolbar.
3. Select Auto Detect. The tablet starts VIN scanning on the vehicle's ECU. Once
the test vehicle is successfully identified, the system will directly guide you to the
Vehicle Diagnostics screen.
24
Figure 4-3 Auto Detect Screen
In some cases, the Auto VIN function is still available for some vehicle makes after being
selected.
Select an automobile manufacturer icon from the Vehicle Menu screen (Figure 4-2) and
then tap Automatic Selection > Read. The system will proceed to acquire VIN
information automatically or allow users to manually enter the VIN.
Figure 4-4 Automatic Selection Screen
4.1.3.2 Manual Input
For some vehicles that do not support the Auto VIN Scan function, the MaxiSys
Diagnostics system allows you to manually enter the vehicle VIN or license number, or
simply take a photo of the VIN sticker or license plate for quick vehicle identification.
25
To perform Manual Input
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Vehicle
Menu appears.
2. Tap the VID button on the top toolbar.
3. Select Manual Input in the dropdown list.
4. Tap the input box and enter the correct VIN or license number.
Figure 4-5 Manual VIN Input Screen
5. Tap OK. The vehicle will be identified and matched to the vehicle database and
the Vehicle Diagnostics screen will appear.
6. Tap “x” on the top-right corner to exit Manual Input.
4.1.3.3 Scan VIN/License
To perform the Scan VIN/License
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Vehicle
Menu appears.
2. Tap the VID button on the top toolbar.
3. Tap Scan VIN/License in the dropdown list (Figure 4-3). The camera will launch.
On the right side of the screen, from top to bottom, three options are available:
Scan Bar Code, Scan VIN, and Scan License.
NOTE
The Scan License option is supported in certain countries and areas. If not available,
manually enter the license number.
4. Select one of the three options and position the tablet to align the VIN or license
number within the scanning window, the result appears in the Recognition
Result dialog box after scanned. Tap OK to confirm the result, and then the
vehicle information confirmation screen will appear on the tablet. If all the
26
vehicle information is correct, tap the icon in the middle of the screen to confirm
the VIN of the vehicle being tested. Tap OK to continue.
Figure 4-6 Scan VIN Screen 1
If the VIN/license number cannot be scanned, please manually enter it after tapping the
pen-shape icon. Tap OK to continue. Manually enter the license number and select
a vehicle brand in the Vehicle Information Confirmation screen. Tap the icon in the middle
of the screen to confirm the VIN of the vehicle being tested. Tap OK to continue.
Figure 4-7 Scan VIN Screen 2
4.1.3.4 Manual Vehicle Selection
When the vehicle's VIN is not automatically retrievable through the vehicle's ECU, or
when the specific VIN is unknown, you can manually select the vehicle.
This mode of vehicle selection is menu-driven. Select the manufacturer icon on the
Vehicle Menu screen and the Select Diagnostic Type screen appears. Tap the Manual
Selection button. Select the vehicle information (e.g., the series, model, engine, type,
27
and emission) on the same screen. Tap Reset or ESC to reselect the vehicle information,
if needed.
Figure 4-8 Manual Vehicle Selection Screen
4.1.3.5 Alternative Vehicle Identification
Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the user
may perform a generic OBDII or EOBD diagnostics. See
Generic OBDII Operations for
additional information.
4.2 Diagnostics Screen Layout
After the vehicle information is selected, tap the OK button at the bottom-right corner of
the screen to open the Main Menu screen. This section consists of various functions
commonly used, including Auto Scan and Control Unit. The available functions displayed
vary by vehicle.
Figure 4-9 Select Vehicle Information Screen
28
Figure 4-10 Main Menu Screen
1. Diagnostics Toolbar
2. Current Directory Path
3. Status Information Bar
4. Main Section
5. Function Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains buttons that allow you to print or save the displayed
data and perform other operations. The table 4-2 provides a brief description for the
operations of the diagnostics toolbar buttons.
Table 4-2 Diagnostics Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiSys Job Menu.
Vehicle
Swap
Exits the diagnostics session and returns to the Vehicle
Menu screen to select another vehicle for testing.
Settings
Opens the Settings screen. See Settings.
Print
Saves and prints a copy of the displayed data. See Printing
Settings
.
Help
Provides instructions or tips for operations of various
diagnostics functions.
29
Button
Name
Description
Save
There are three ways to save data:
Tap Screenshot to save an image of the current
screen.
Tap Save as PDF to save a PDF file (use this option
when data displays on multiple screens).
Tap Report to Cloud to save reports for cloud
sharing.
These files are stored in Data Manager application for later
review. See
Data Manager.
Data
Logging
Records the communication data and ECU information of
the vehicle. The saved data can be reported and sent to
the technical center via the internet.
You can go to the Support application to follow up the
processing progress. See
Data Logging.
NOTE
The Diagnostics Toolbar buttons (located on the top of the screen) will be active
throughout the diagnostics session for such tasks as printing and saving the displayed
data, obtaining help information or performing data logging.
To print data in Diagnostics
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Print
button in the diagnostics toolbar is available throughout the whole diagnostics
operations.
2. Tap Print and a drop-down menu displays.
Print This Page — prints a screenshot of the current screen.
Print All Data — prints a PDF copy of all displayed data.
3. A temporary file will be created and sent via the computer to the printer.
4. When the file is sent, a confirmation message displays.
NOTE
Make sure the tablet and the printer are connected either by Wi-Fi or LAN before printing.
For more instructions on printing, see
Printing Settings.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Data
Logging button on the diagnostics toolbar is available throughout the whole
diagnostics operations.
30
2. Tap the Data Logging button to display the error options. Select a specific error
and tap OK. A submission form will display to let you fill in the report information.
3. Tap Send to submit the report form via the Internet. A confirmation message
displays when sending is successful.
Current Directory Path
The Directory Path shows all directory names to access the current screen.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the following items:
1. Network Icon — indicates whether a network is connected.
2. VCI Icon — indicates the communication status between the tablet and VCI.
3. Battery Icon — indicates the battery status of the vehicle.
Main Section
The Main Section of the screen varies depending on the stage of operations. The Main
Section can show vehicle identification selections, the main menu, test data, messages,
instructions, and other diagnostics information.
Function Buttons
The Function Buttons vary depending on the stage of operations. They can be used to
navigate, save or clear the diagnostic data, exit scanning as well as make other controls.
The functions of these buttons will be described in the following sections when relevant.
4.2.1 Screen Messages
Messages appear when additional input is needed before proceeding. There are mainly
three types of on-screen messages: Confirmation, Warning, and Error.
Confirmation Messages
This type of message usually appears as an "Information" screen, when you are about
to perform an action that cannot be reversed or when an action has been initiated and
your confirmation is needed to continue.
When a user-response is not required, the message displays briefly.
Warning Messages
This type of message appears when completing the selected action may result in an
irreversible change or loss of data. An example of this message is the “Erase Codes”
message.
31
Error Messages
Error messages appear when a systemic or procedural error has occurred. Possible
errors include cable disconnection and communication interruption.
4.2.2 Making Selections
The Diagnostics application is a menu-driven program that presents a series of options
one at a time. As you select from a menu, the next menu in the series appears. Each
selection narrows the focus and leads to the desired test.
4.3 Auto Scan
The Auto Scan function performs a comprehensive scanning of all the systems in the
vehicle ECU to locate faults and retrieve DTCs. Tap Fault Scan at the bottom of the
screen to start.
To perform the Auto Scan function
1. Tap the Diagnostics application button on the MaxiSys Job Menu. Choose the
corresponding vehicle information and enter the Main Menu screen. (Figure 4-10)
2. Select Auto Scan on the Main Menu to enter the diagnostics interface.
3. Tap the Fault Scan button at the bottom of the screen to scan the vehicle system
modules.
Figure 4-11 Auto Scan Screen
NOTE
On the Auto Scan screen, there is a Select System icon on the upper-right
corner. Select the corresponding system(s) to scan will save more time than
scanning all systems.
32
Figure 4-12 Auto Scan Results Screen
4. The results are displayed on the screen. The quantity of total faults will appear
on the upper-right corner.
Column 1 — displays the system numbers.
Column 2 — displays the scanned systems.
Column 3 — displays the scan results.
-?-: Indicates that the vehicle control system has been detected, but the
tablet cannot access it.
Fault | #: Indicates there is/are fault code(s) detected; “#” indicates the
quantity of detected faults.
Pass | No Fault: Indicates the system was scanned and no faults has
been detected.
Not Scanned: Indicates the system has not been scanned.
No Response: Indicates the system has not received a response.
Column 4 — tap to enter the corresponding system.
The table 4-3 provides a brief description of how the function buttons in Auto Scan
operate:
Table 4-3 Function Buttons in Auto Scan
Name
Description
Intelligent
Diagnostics
Directly accesses the Intelligent Diagnostics function to view
the fault code analysis information. See Intelligent Diagnostics
Operation.
Report
Displays the diagnostic data in the report form.
33
Name
Description
Quick Erase
Erases all faults after scanning.
Fault Scan
Scans vehicle system modules.
Pause
Pauses the scanning process.
Enter System
Enters the ECU system.
ESC
Returns to the previous screen or exits the Diagnostics Screen.
Select one of the system modules from System List screen and tap Enter System to
enter the specific system functions.
4.4 Control Unit
The Control Unit function allows you to manually locate a required control system for
testing through a series of choices. Follow the menu-driven procedure, the program will
guide you to the Function Menu screen.
Figure 4-13 Function Menu Screen
Available functions may vary by vehicle. The function menu may include:
ECU Information — displays detailed ECU information. Select to display information
screen.
Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module. The latter allows
you to erase DTCs and other data from the ECU.
Live Data — retrieves and displays live data and parameters from the vehicle's ECU.
34
Active Tests — provides specific subsystem and component tests. This selection
may display as Actuators, Actuator Test or Function Tests. Available tests vary by
vehicle.
Special Functions — provides various component adaptations.
Coding — reprograms adaptive data for vehicle control modules.
Programming — downloads the latest software from the online server database
through Internet access and reprograms the newest version into the vehicle's ECU.
To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Locate the required system for testing by tapping Auto Scan or through menu-
driven selections in Control Unit.
4. Select the desired diagnostic function from the Function Menu screen.
4.5 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type and version numbers.
Figure 4-14 ECU Information Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for detailed
descriptions of the operations of each button.
2. Current Directory Path
3. Status Information Bar
4. Main Section — the left column displays the item names; the right column displays
the specifications or descriptions.
35
5. Function Button — in this case, only the ESC button is available. Tap it to exit after
viewing.
4.6 Trouble Codes
4.6.1 Read Codes
This function retrieves and displays DTCs from the vehicle control system. The Read
Codes screen varies for each vehicle being tested. For some vehicles, freeze frame data
can also be retrieved for viewing.
Figure 4-15 Read Codes Screen
1. Diagnostics Toolbar — see
Table 4-2 Diagnostics Toolbar Buttons for details.
2. Current Directory Path
3. Status Information Bar
4. Main Section
Column 1 — displays the retrieved codes from the vehicle.
Column 2 — indicates the status of the retrieved codes.
Column 3 — detailed descriptions for the retrieved codes.
Column 4 — provides access to the Intelligent Diagnostics screen.
5. Function Buttons
Intelligent Diagnostics — enters the Intelligent Diagnostics screen to check
related repair cases and help information.
Freeze Frame — icon displays when freeze frame data is available for viewing.
Tap the icon to display the data screen. The Freeze Frame screen is similar to the
36
Read Codes interface and shares similar operations.
Search — searches the selected DTC for additional information on the Internet.
Erase codes — erases codes from the ECU. It is recommended that DTCs are
read and needed repairs are performed before erasing codes.
Read codes — retrieves and displays the DTCs from the vehicle control system.
The Read Codes screen varies for each vehicle being tested.
ESC — returns to the previous screen or exit the function.
4.6.2 Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have been made,
you can erase the codes from the vehicle using this function. Before performing this
function, make sure the vehicle's ignition key is in the ON (RUN) position with the engine
off.
To erase codes
1. Tap Erase Codes in the function buttons.
2. A warning message appears to inform you of data loss when this function is
applied.
a) Tap Yes to continue. A confirmation screen appears when the operation is
successfully done.
b) Tap No to exit.
3. Tap ESC on the confirmation screen to exit Erase Codes.
4. Perform the Read Codes function again to ensure the operation is successful.
4.7 Live Data
When this function is selected, the screen displays the data list for the selected module.
The parameters appear in the order that they are transmitted by the ECU, so expect
variation among vehicles.
Gesture scrolling allows you to quickly move through the data list. Drag your finger up or
down on the screen to reposition the parameters being displayed if the data occupies
more than one screen. The figure below displays a typical Live Data screen:
37
Figure 4-16 Live Data Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons for
detailed descriptions of each button.
2. Main Section
Name Column — displays the parameters.
a) Check Box — tap the check box to the left of a parameter to select the item. Tap
the check box again to deselect it.
b) Drop-down Button — tap the drop-down button on the right of a parameter to
open a submenu, which provides optional modes that display the data.
Value Column — displays the values of the parameters.
Unit Column — displays the units of the parameters. To change the Unit mode, tap
the Settings button in the top toolbar and select a required mode. See Unit.
Display Mode
There are four display modes available for data viewing, allowing you to view various
parameters in the mode best suited to represent the data.
Tap the drop-down button on the right of a parameter to open a submenu. A total of 7
buttons will be displayed: The 4 buttons on the left represent different data display modes,
plus an Information button (active when additional information is available), an Unit
Change button (for switching the unit of the displayed data), and a Trigger button (tap
to open the "Trigger Settings" window).
38
Figure 4-17 Display Mode Screen
Each parameter displays the selected mode independently.
① Analog Gauge Mode — displays the parameters in gauge charts.
② Text Mode — the default mode that displays the parameters as a text list.
NOTE
Some status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT,
can only be displayed in Text Mode. Others, such as a sensor reading, can be displayed
in both text and graph modes.
③ Waveform Graph Mode — displays the parameters in waveform graphs.
In this mode, five control buttons will appear on the right of the parameter, allowing you
to manipulate the displayed status.
Figure 4-18 Waveform Graph Mode Screen
Settings (SetY) — sets the minimum and maximum value of the Y-axis.
39
Scale — changes the scale values.
There are two scale buttons displaying above the waveform graph on the right,
which can be used to change the scale values of the X-axis and Y-axis of the
graph. There are four scales available for the X-axis: x1, x2, x4, and x8. Three
scales available for the Y-axis: x1, x2, and x4.
Edit — tap to edit the waveform color and the line thickness.
Zoom-in — tap once to display the selected data graph in full screen.
Exit — tap to exit the waveform graph mode.
Full Screen Display — this option is only available in the waveform graph mode, and is
mostly used in Graph Merge status for data comparison. There are three control buttons
available on the top-right corner of the screen under this mode.
Scale — tap to change the scale values below the waveform graph. There are
four scales available for the X-axis: x1, x2, x4, and x8. There are three scales
available for the Y-axis: x1, x2, and x4.
Edit — tap to open an edit window, in which you can set the waveform color and
the line thickness displayed for the selected parameter.
Zoom-out — tap to exit full screen display.
Exit — tap to exit the waveform graph mode.
To edit the waveform color and line thickness in a data graph
1. Select a parameter to display in Waveform Graph mode.
2. Tap the Edit button and an edit window will appear.
Figure 4-19 Waveform Edit Screen
40
3. The parameter is selected automatically in the left column.
4. Select a color from the middle column.
5. Select a line thickness from the right column.
6. Tap Done to save the settings and exit or tap Cancel to exit without saving.
NOTE
In the full screen display, edit the waveform color and the line thickness by tapping the
Edit button on the upper-right side of the screen.
④ Digital Gauge Mode — displays the parameters in the form of a digital gauge graph.
Trigger Settings
On the Trigger Settings screen, you can set a standard range by filling in the minimum
value and maximum values. When exceeding these values, the trigger function will be
executed and the device will automatically record and save the generated data. You can
review the saved live data by tapping the Review button at the bottom of the screen.
Tap the drop-down button on the right of a parameter to open a submenu. The Trigger
button is the last one in the submenu. Tap to display the Trigger Settings window.
Figure 4-20 Trigger Settings Screen
Two buttons and two input boxes are available in the Trigger Settings dialog box.
a) Trigger On — toggles the trigger on and off. The trigger is ON by default.
b) Buzzer Alarm — switches the alarm on and off. The alarm function makes a beeping
sound as an alert when the data reading reaches the preset minimum or maximum
point. The buzzer alarm will only sound at the first trigger.
c) MIN — displays a virtual keyboard to enter a lower threshold value.
41
d) MAX — displays a virtual keyboard to enter an upper threshold value.
To set a trigger
1. Tap the drop-down button on the right side of the parameter to open a submenu.
2. Tap the Trigger button on the right side of the submenu to open the Trigger
Settings window.
3. Tap the MIN input box and enter the required minimum value.
4. Tap the MAX input box and enter the required maximum value.
5. Tap OK to save the settings and return to the Live Data screen, or tap Cancel
to exit without saving.
When the trigger is set, a trigger mark appears in front of the parameter. The mark is
gray when it is not triggered, and turns orange when triggered. Moreover, two horizontal
lines appear on each of the data graphs (when Waveform Graph Mode is applied) to
indicate the alarm point. The threshold lines are shown in different colors to differentiate
them from the waveforms.
3. Function Buttons
The operations of all available function buttons on the Live Data screen are described
below:
Group — customizes the groups. Put the needed live data into the groups defined by
the users themselves.
Cancel All — cancels all selected parameters.
Show Selected/Show All — switches between the two options; one displays the
selected parameters, the other displays all the available items.
Graph Merge — merges selected data graphs (for Waveform Graph Mode only). This
function is very useful when comparing different parameters.
NOTE
This mode supports the merging of 2 to 5 parameters from different graphs. Only
quantitative parameters are supported.
To merge selected data graphs
1. Select parameters to be merged.
2. Tap the Graph Merge button at the bottom of the Live Data screen.
a) This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
42
select 2 to 5 digital parameters. Tap the Got It button to return to the
previous screen and select supported parameters.
b) When unsupported parameters are selected, a message will appear
advising the user to selected only parameters that are supported.
c) A message will also appear if more than 5 parameters have been selected.
Please select 2 to 5 of the supported parameters and tap the OK button to
merge.
3. Tap the Cancel Merging button at the bottom of the Live Data screen to cancel
merging.
To Top — moves a selected data item to the top of the list.
Setting — sets recording duration.
To set live data record duration
1. Tap Setting button at the bottom of the Live Data screen.
2. Tap the > button to the right of Recording time after trigger bar and select a
time length.
3. Tap OK to save the settings and return to the Live Data Setting screen or tap
the “X” button at the upper-right corner to exit without saving.
4. Tap Done at the upper-right corner of the Live Data Setting screen to confirm
and save the settings and return to the Live Data screen or tap Cancel to exit
without saving.
Clear Data — clears all cached live data.
Freeze — displays the retrieved data in freeze mode.
Previous Frame — moves to the previous frame of the frozen data.
Next Frame — moves to the next frame of the frozen data.
Play/Pause — plays/pauses the frozen data.
Resume — exits the freeze data mode and returns to normal data display.
Record — starts recording the live data of the selected data items. Tap the Record
button at the bottom of the Live Data screen. A message will display prompting user
to select parameters to record. Tap the Got It button to confirm. Scroll down and
select data to record. Tap the Record button to start recording. Tap the Resume
button to stop recording. The recorded live data can be viewed in the Review section
at the bottom of the Live Data screen or in the Data Manager application.
Resume — stops data recording and returns to normal data display.
Flag — appears when the Record function is applied. Tap this button to set flags
to note points of interest when recording data. Notes can be added during
43
playback in Review or Data Manager. Select the preset flag to open a popup
window and display a virtual keyboard to input notes.
Review — reviews the recorded data. Tap Review to display a recording list and
select one item to review.
NOTE
Only the data recorded during the current operation can be reviewed on the Live Data
screen. All the historical recorded data can be reviewed in Review Data in the Data
Manager application.
Previous Frame — switches to the previous frame of the recorded data.
Next Frame — switches to the next frame of the recorded data.
Play/Pause — plays/pauses the recorded data.
Show Selected — displays the selected parameters.
Graph Merge — merges selected data graphs.
Back — exits the review and returns to the Live Data screen.
Back — returns to the previous screen or exits the function.
4.8 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.
During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data or by
monitoring the operation of the actuators. Such tests may include toggling a solenoid,
relay, or switch, between two positions.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Figure 4-21 Active Test Screen
44
Select a test from the menu options. Follow the instructions displayed on the screen to
complete the test. Procedures and instructions vary by vehicle.
The function buttons in the lower-right corner of the Active Test screen manipulate the
test signals. The operational instructions are displayed in the main section of the test
screen. Follow the on-screen instructions and make appropriate selections to complete
the tests. Tap the ESC button to exit the test when finished.
4.9 Special Functions
These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been completed.
Select a function to display detailed information and the execution screen. Tap the
function buttons to perform the selected function or exit the function.
Figure 4-22 Special Function Screen 1
Figure 4-23 Special Function Screen 2
45
4.10 Programming and Coding
Since the introduction of the OBDII and leading up to modern hybrids and EVs, hardware
and software technologies in cars have been advancing at an exponential rate. Updating
software may be the only way to fix the following issues:
Drivability
Fuel Efficiency
Power Loss
Fault Codes
Durability of Mechanical Parts
The Programming and Coding function is used to “re-flash” the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version, as
well as to reprogram adaptive data of certain components after making repairs or
replacements.
NOTE
The programming function applies only when the vehicle is connected with a VCI, which
serves as a PassThru interface to establish communication and transfer data to the
vehicle's ECU.
Available programming or coding operations vary by test vehicle. Only the available
operations display in the tablet menu.
There are two general types of programming operations:
A. Coding — also known as Teach-in Program or Component Adaptation, is used to
reprogram adaptive data for vehicle control modules after repairs or replacements of
vehicle parts.
B. Reprogramming — downloads the latest version of software from the online server
database via the Internet access (this procedure is done automatically when the tablet
is connected to the Internet, so there is no need to check for software updates
yourself), and reprograms the newest version into the vehicle's ECU.
NOTE
Ensure that the tablet is connected to a stable Internet access before launching the ECU
programming function, so that the tablet is able to access the vehicle manufacturer's
server for update service.
Selecting the Programming or Coding function opens a menu of operation options that
varies by vehicle make and model. Selecting a menu option either displays a
programming interface or opens another menu of additional choices. Follow all on-screen
instructions while performing the programming or coding operations. How and what
information is presented on the screen vary by the type of operation being performed.
46
4.10.1 Coding
The main section of the Coding screen displays a list of vehicle components and the
coding information that mainly consists of two parts:
Figure 4-24 Coding Screen
1. All available systems for coding are displayed on the left side, and the coding data or
value on the right side.
2. The bottom of the screen displays the function buttons that enable you to manipulate
the operation.
Check the vehicle condition and the coding information carefully. Use the function buttons
to edit codes for the corresponding components. Tap Send when you finish editing all
items. When the operation is completed, an execution status message such as
Completed, Finished or Successful, may appear.
Tap the ESC button to exit the function.
4.10.2 Reprogramming
Before the reprogramming begins:
Tablet must be connected to a stable Wi-Fi network.
Tablet must be connected to VCI by USB.
Tablet battery must be fully charged during module programming. Connect tablet to a
charger if needed.
Attach battery maintainer to the vehicle battery to ensure a steady voltage is
maintained throughout programming. Voltage requirements differ by vehicle
manufacturer. Consult vehicle manufacturer recommendations prior to programming
47
a module.
Do not quit the application during a module programming as the process may fail and
may also result in permanent damage to the module.
Typical reprogramming operations require you to input and validate the VIN number first.
Tap the input box and enter the correct number. The programming interface then appears.
Figure 4-25 Reprogramming Operation Screen
The main section of the reprogramming interface offers information about the hardware,
the current software version, and the newest software versions to be programmed into
the control units. A series of on-screen operational instructions will display to guide you
through the programming procedure.
Carefully read the on-screen information and follow the instructions to execute the
programming procedure.
4.10.3 Re-flash Errors
IMPORTANT
When reprogramming onboard, always make sure the vehicle battery is fully charged
and in good working condition. During reprogramming, the operation may fail if voltage
falls below the proper operation voltage. Sometimes a failed operation can be recovered,
but the failed reprogramming can also ruin the control module. We recommend
connecting an external battery maintainer to the vehicle to ensure a steady voltage is
maintained throughout programming. The required voltage differs by vehicle
manufacturer. Consult vehicle manufacturer for correct voltage to be maintained.
Occasionally a flash update procedure may not be completed properly. Common causes
of flash errors include poor cable connections between the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is completed, or low vehicle
battery voltage.
48
If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically repeat
if the previous operation does not succeed.
4.11 Generic OBDII Operations
The OBDII vehicle diagnosis option offers a quick way to check for DTCs, isolate the
cause of an illuminated Malfunction Indicator Lamp (MIL), check monitor status prior to
emissions certification testing, verify repairs, and perform other emissions-related
services. The OBDII direct access option is also used for testing OBDII-compliant
vehicles that are not included in the diagnostics database. Diagnostics toolbar buttons at
the top of the screen are available for specific vehicle diagnostics. See Table 4-2
Diagnostics Toolbar Buttons for details.
4.11.1 General Procedure
To access the OBDII diagnostics functions
1. Tap the Diagnostics button on the MaxiSys Job Menu. The Vehicle Menu
appears.
2. Tap the EOBD button. There are two options to establish communication with
the vehicle.
Auto Scan — select to establish communication using each protocol in order
to determine which one the vehicle is using.
Protocol — select to open a submenu of various protocols. A communication
protocol is a standardized way of data communication between an ECM and
a diagnostics tool. Global OBD may use several different communication
protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for the OBDII
Diagnostic Menu to appear.
Figure 4-26 OBDII Diagnostic Menu Screen
49
4. Select a function to continue.
DTC & FFD
I/M Readiness
Live Data
Oxygen Sensor Monitor
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
NOTE
Supported functions may vary by vehicle.
4.11.2 Function Descriptions
This section describes various functions of each diagnostics option.
4.11.2.1 DTC & FFD
When this function is selected, the screen displays a list of Current Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake button will display on the right side of the DTC item. The Erase Codes function
can be applied by tapping the function button at the bottom of the screen.
Figure 4-27 DTC & FFD Screen
50
Current Codes
Current codes are emissions-related DTCs from the ECU of the vehicle. OBDII codes
are prioritized according to their emissions severity, with higher-priority codes
overwriting lower-priority ones. The priority of the code determines the illumination of
the Malfunction Indicator Lamp (MIL) and the codes erase procedure. Manufacturers
rank codes differently, so DTCs may vary by vehicle.
Pending Codes
These are codes whose storing conditions have been met during the last drive cycle,
but need to be met on two or more consecutive drive cycles before the DTC stored.
The purpose of displaying pending codes is to assist the service technician after a
vehicle repair when diagnostic information is cleared, by reporting test results after a
single driving cycle.
a) If a test fails during the driving cycle, the DTC associated is reported. If the
pending fault does not occur again within 40 to 80 warm-up cycles, the fault is
automatically cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system. If
test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.
Freeze Frame
In most cases the stored frame is the last DTC reported. Certain DTCs — those that
have a greater impact on vehicle emission — have a higher priority. In these cases,
DTC of the highest priority is the one for which the freeze frame records are retained.
Freeze frame data includes a “snapshot” of critical parameter values at the time the
DTC is stored.
Erase Codes
This option is used to clear all emissions-related diagnostics data including DTCs,
freeze frame data, and specific manufacturer-enhanced data from the vehicle ECU.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to Not
Ready or Not Complete status.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Tap Yes on the confirmation screen to continue or No to exit.
4.11.2.2 I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
Selecting I/M Readiness opens a submenu with two choices:
Since DTCs Cleared — displays the status of monitors since the last time the DTCs
51
were erased.
This Driving Cycle — displays the status of monitors since the beginning of the current
drive cycle.
4.11.2.3 Live Data
This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast in
the vehicle data stream.
Live data can be displayed in various modes, see
Live Data for detailed information.
4.11.2.4 Oxygen Sensor Monitor
This function allows retrieval and review of recent oxygen sensor monitor test results
stored on the vehicle on-board computer.
The Oxygen Sensor Monitor test function is not supported by vehicles that communicate
using a controller area network (CAN). For Oxygen Sensor Monitor tests results of CAN-
equipped vehicles, refer to
On-Board Monitor.
4.11.2.5 On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are
useful after the service when a vehicle control module memory is already erased.
4.11.2.6 Component Test
This function enables dual-directional control of the ECU so that the diagnostics tool can
transmit control commands to operate the vehicle systems. This function is useful in
determining how well the ECU responds to a command.
4.11.2.7 Vehicle Information
This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other information of the
test vehicle.
4.11.2.8 Vehicle Status
This function checks the current condition of the vehicle, such as the communication
protocols of OBDII modules, number of fault codes, and status of the Malfunction
Indicator Lamp (MIL).
52
4.12 Diagnostics Report
4.12.1 Pre-Scan and Post-Scan
To perform the pre-scan and post-scan functions
1. Auto Scan the Vehicle — the Auto VID function can automatically identify the
vehicle and its equipped systems. All available modules in all systems will be
scanned automatically. Codes and their details will be listed.
2. Print Pre-scan Report — vehicle images can be taken with the tablet and attached
to scan report. The report file can be generated and submitted. The report can be
customized with shop and vehicle information.
3. Repair Vehicle — creates efficient repair plan from the start.
4. Auto Scan Repaired Vehicle — ensures no new faults were created during repair
and no DTCs are present at completion.
5. Print Post-scan Report — proves all DTCs on pre-scan report are fixed.
4.12.2 Diagnostics Report Saving, Viewing, and Sharing
Diagnostics reports can be reviewed, saved, and shared with others in many ways.
4.12.2.1 Diagnostics Report Saving
a) Via the History function
Tap Diagnostics on the MaxiSys Job Menu and tap History in the Top Toolbar.
Figure 4-28 History Screen
Select a history record and tap the button on the upper-right corner to view
the PDF document, print, email or delete the historical test.
53
Figure 4-29 Historical Test Screen
Tap View PDF to view the report directly. Or tap Get Report, enter the license plate
and current mileage, and then tap Save > View Report to save and view the report.
b) Via the Auto Scan function
Enter the Auto Scan page and tap Fault Scan at the bottom of the screen.
Figure 4-30 Auto Scan Screen 1
When the system scan is completed, tap Report in the Function Button Bar at the
bottom of the screen.
54
Figure 4-31 Auto Scan Screen 2
Tap the button in the Diagnostics Toolbar and select Save as PDF. Enter the
license number and tap Save. Tap the button on the upper-right of the screen
to view the report.
Or tap the button in the Diagnostics Toolbar and select Report to Cloud.
Enter the license plate and current mileage. Tap Save > View Report and then
select a saved report to view.
Figure 4-32 Report Screen
c) Via the functions on the Navigation Bar
The diagnostics report can also be viewed from such diagnostics function screens
including Auto Scan, Read Codes, Live Data, and Active Test screens. Tap the
button in the Diagnostics Toolbar, and select Save as PDF to save the PDF
document.
55
Figure 4-33 Read Codes Screen
4.12.2.2 Diagnostics Reports Viewing
All the saved reports can be viewed in the Data Manger application.
Ta p Data Manager > Vehicle History. Select a specific vehicle history record and
then tap View PDF in the upper-right corner to view the report.
Once you save the reports by tapping the Save as PDF button, tap Data Manager >
PDF to view these local reports.
Once you save the reports by tapping the Get Report or Report to Cloud button,
tap Data Manager > Cloud Report to view these reports saved to the Autel cloud
platform.
4.12.2.3 Diagnostics Report Cloud Sharing
Tap Data Manager > Cloud Report to enter the Report List screen.
Figure 4-34 Report List Screen
56
NOTE
Note that if the report displays , it means the report has been uploaded to the cloud
successfully, and you can share the report with others; if the report displays , it
means the report has failed to upload to the cloud, but will try to automatically upload to
the cloud when entering the Report again.
Choose a report displaying , then tap the Share icon .
There are three ways to share reports: scan the QR code, send by email, and send
by SMS (via phone number).
Figure 4-35 Report Sharing Screen
4.13 Exit Diagnostics
The Diagnostics application operates while communication between the tablet and the
vehicle is still active. It is important to properly exit from the diagnostics operation
interface to stop all communications with the vehicle before closing the Diagnostics
application.
NOTE
Damage to the vehicle Electronic Control Module (ECM) may occur if communication is
disrupted. Ensure all forms of communication links such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all interfaces
before disconnecting the test cable and power supply.
To exit the Diagnostics application
On an active diagnostic screen
1. Tap the Back or ESC button to exit a diagnostic session.
2. Or tap Vehicle Swap button in the diagnostics toolbar to return to the
Vehicle Menu screen.
57
On the Vehicle Menu screen
1. Tap the Home button in the top toolbar.
2. Or tap the Back button in the navigation bar at the bottom of the screen.
3. Or tap the Home button in the diagnostics toolbar to exit the application
directly and return to the MaxiSys Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle and it is
safe to open other MaxiSys applications or exit the MaxiSys Diagnostics System and
return to the Home screen.
58
5 Intelligent Diagnostics
Intelligent Diagnostics is a specific fault code analysis function, with which you can
access the most comprehensive and the latest code-specific data, DTC analysis, repair
assist, repair tips, and relevant repair cases. It has been drawn from real world shop
repair orders and records and with input from experienced industry professionals.
Intelligent Diagnostics adopts the scientific data cloud computing technology to match
the specific fault code with the exact vehicle model. And the data has been verified by
automotive maintenance professionals.
The following are main parts of the code data contained in Intelligent Diagnostics:
1. Vehicle System and Detected DTC(s)
2. Technical Service Bulletin (OEM Information)
3. DTC Analysis
4. Repair Assist
5. Repair Tips
6. Relevant Cases
NOTE
Before launching the Intelligent Diagnostics function, please ensure the network is
connected successfully.
5.1 Accessing Intelligent Diagnostics
5.1.1 Auto Scan
Before launching Intelligent Diagnostics, please ensure that vehicle communication has
been established. Connect the MaxiSys diagnostics tablet to the test vehicle through the
VCI. For detailed instructions to establish vehicle communication with the MaxiSys tablet,
see
Establish Vehicle Communication.
Once communication is established, enter the Diagnostics application and select a
vehicle model. After a vehicle model is selected, tap Auto Scan from the Main menu.
The System List screen will appear. Tap the Fault Scan button at the bottom to scan
system faults. For detailed instructions on using the Auto Scan function, see
Auto Scan.
59
Figure 5-1 System List Screen
Tap the Fault Scan button at the bottom. After scanning, a system with identified faults
will display in red, with the number of faults displayed on the right. The number of total
faults will display on the top.
Figure 5-2 Fault Scan Screen
After scanning system faults, there are four methods to access the Intelligent Diagnostics
screen:
Access via the Intelligent Diagnostics button to view code-related information
of all DTCs for the whole vehicle.
60
Access via the Intelligent Diagnostics icon to view code-related information of
a specific DTC.
Access via the Enter System button to view code-related information of a
specific DTC.
Access via the Enter System icon to view code-related information of a specific
DTC.
5.1.2 Access via Intelligent Diagnostics Button
After all the faults of the vehicle systems are scanned, tap the Intelligent Diagnostics
button on the bottom of the screen to directly enter the Intelligent Diagnostics screen.
Entering the Intelligent Diagnostics screen, you can find the TSB and DTC analysis
information of all DTCs for all the systems that have been scanned.
Figure 5-3 Intelligent Diagnostics Button Screen
5.1.3 Access via Intelligent Diagnostics Icon
You can also use the Intelligent Diagnostics icon to enter the Intelligent Diagnostics
function to get detailed fault repair instructions of a specific DTC.
If the Intelligent Diagnostics function is available for the vehicle, the Intelligent
Diagnostics icon will display on the right. The details of the detected faults, including the
fault code, fault description and status, will be displayed under the system name or
module. Tap the Intelligent Diagnostics icon on the right to directly enter the
Intelligent Diagnostics screen.
61
Figure 5-4 Intelligent Diagnostics Icon Screen
5.1.4 Access via Enter System Button
Select a system from the DTC list to activate the Enter System button at the
bottom of the screen. Tap the Enter System button.
Figure 5-5 Enter System Button Screen
Select Trouble Codes from the function menu screen to enter the trouble codes
screen. Available functions vary by vehicle.
62
Figure 5-6 Function Menu Screen
Tap the Intelligent Diagnostics icon to the right of the DTC description,
or select a specific DTC from the DTC list, and then tap the Intelligent
Diagnostics button at the bottom of the screen to enter the Intelligent
Diagnostics function.
Figure 5-7 Trouble Codes Screen
5.1.5 Access via Enter System Icon
When entering a specific system by tapping the Enter System icon , you can also
access the Intelligent Diagnostic screen if the Intelligent Diagnostics function is available
for this vehicle.
Tap the Enter System icon on the right of a system. Follow the instructions in the
Access
via Enter System Button section to continue.
63
Figure 5-8 Enter System Icon Screen
5.2 Intelligent Diagnostics Operation
Intelligent Diagnostics is an important and powerful function of MaxiSys Elite II Pro. It
provides substantial information for intelligent diagnosis of the faults detected, offering
Technical Service Bulletin, DTC analysis, Repair Assist, and Repair Tips to help you
repair detected faults. It also provides relevant case information for viewing.
Figure 5-9 Intelligent Diagnostics Layout
The Intelligent Diagnostics function consists of the following sections:
1. Vehicle System and Detected DTCs — displays the name of the vehicle system(s)
and the detected DTCs.
2. Technical Service Bulletin — contains DTC-related recalls, TSB, and OEM
campaigns.
64
3. DTC Analysis — provides repair assistance information related to the fault code.
4. Repair Assist — intelligently prioritizes DTCs and leads the user to the proper
repair.
5. Repair Tips — displays the detailed steps of detecting and clearing DTCs. Repair
steps are for reference only.
6. Relevant Cases — offers relevant fault-clearing cases for reference.
5.2.1 Vehicle System and Detected DTC(s)
This section displays the scanned vehicle systems that contain faults. Tap the drop-down
menu to view comprehensive information of all systems or switch to different fault codes
for details.
Tap the arrow button on the right to display a drop-down list of all systems along with
specific DTCs. Touch and slide up or down on the screen to review all codes in the list.
Select all systems or select a DTC to view the corresponding Intelligent Diagnostics
information.
Figure 5-10 Vehicle System and Detected DTC(s) Screen
5.2.2 Technical Service Bulletin (OEM Information)
The Technical Service Bulletin function matches the selected fault code with relevant
vehicle manufacturer TSBs. All TSBs related to the selected DTC are listed in the display
window. Select one to open the page and view the TSB in details.
65
Figure 5-11 Technical Service Bulletin Screen 1
Figure 5-12 Technical Service Bulletin Screen 2
5.2.3 DTC Analysis
On the Intelligent Diagnostics screen, the DTC Analysis contains repair assistance and
information related to the fault codes, including the fault description, condition, fault
influence, possible causes, and possible solution. The repair assistance information vary
by vehicle.
66
Figure 5-13 DTC Analysis Screen
5.2.4 Repair Assist
The Repair Assist displays a list of items and their descriptions, completion status, and
priorities. The higher the priority number is (1 is the highest), the earlier the related items
should be tested.
To perform Repair Assist
1. Tap the Repair Assist button on the Intelligent Diagnostics screen.
Figure 5-14 Repair Assist Screen 1
2. Tap the Run button from the Function Buttons section or tap the icon on
the right of the selected item to perform Repair Assist function.
67
Figure 5-15 Repair Assist Screen 2
3. The fault analysis information such as the repair steps, requires tools, trigger
conditions, and system description displays on the screen. Read carefully and
tap Continue to proceed.
Figure 5-16 Repair Assist Screen 3
NOTE
In some cases, you need to tap this icon to fold the right column so that the
whole interface of Select Branch can be shown.
4. In the repair process, it may integrate one or more diagnostic functions such as
Read Codes, Erase Codes, Live Data, Freeze Frame, and Active Test as
needed.
68
Figure 5-17 Repair Assist Screen 4
5. In some cases, a solution will be generated to guide you to solve the problem
with some reference information.
Figure 5-18 Repair Assist Screen 5
6. The related wires can also be located on the Wiring screen. Tap the legend
button in the upper-right corner to search or tap a certain module name to
locate it. After location, the related wires will be highlighted. Also, you can directly
tap a certain module in the diagram to highlight it and the related wires.
69
Figure 5-19 Repair Assist Screen 6
Operation instructions of the buttons on the right side of the screen are as follows:
Tap this button to search or tap a certain module name to locate it.
Tap this button to switch to the last one or tap this button to switch to the
next one.
Tap this button to find what you have previously viewed.
Tap this button to hide the unrelated wires, and tap this button to show the
hidden wires.
Tap this button to restore the initial settings.
Tap this button to exit the full screen, and tap this button to enter the full
screen.
5.2.5 Repair Tips
The Repair Tips function displays a range of diagnostic and repair steps, including the
information needed in order to clear the faults. Repair steps are for reference only.
70
Figure 5-20 Repair Tips Description
5.2.6 Relevant Cases
This section offers recommended repair cases that may be relevant to the current vehicle
and/or the current fault. These repair cases may provide greater insight into diagnosing
and repairing your vehicle. Tap the relevant cases to review.
Figure 5-21 Relevant Case Screen
To review relevant cases information
1. Tap the Relevant Cases icon to display main page.
2. Scroll through the page and to locate relevant information.
3. Tap the arrow icon at the left top and return to the previous repair case page.
71
6 Service
The Service section is specially designed to provide quick access to the vehicle systems
for various scheduled service and maintenance tasks. The typical service operation
screen is a series of menu-driven commands. Follow the on-screen instructions to select
appropriate options, enter values or data, and perform necessary actions. The
application will display detailed instructions to complete selected service operations.
Figure 6-1 Service Menu
Several most commonly used services are described in this chapter.
6.1 Oil Reset Service
Perform reset for the Engine Oil Life system, which calculates an optimal oil life change
interval depending on the vehicle driving conditions and climate. The Oil Life Reminder
must be reset each time the oil is changed so that the system can calculate when the
next oil change is required.
NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
3. For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles, for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.
72
6.2 Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.
6.2.1 EPB Safety
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.
Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.
Only perform maintenance work when the vehicle is stationary and on level ground.
Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.
6.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.
6.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostic socket.
NOTE
This function is not supported by all vehicles.
The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection system.
73
The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.
6.5 Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration. Cars
driven a lot at idling speed and low load will attempt to regenerate earlier than cars often
driven with higher load and speed. For regeneration to take place, a prolonged high
exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible (i.e.,
frequent short journeys), a diagnostic trouble code will eventually be registered in
addition to the DPF light and “Check Engine” indicators displaying. A service
regeneration can be requested in the workshop using the diagnostics tool.
Before performing a forced DPF regeneration using the tool, check the following items:
The fuel light is not on.
No DPF-relevant faults are stored in system.
The vehicle has the specified engine oil.
The oil for diesel is not contaminated.
IMPORTANT
Before diagnosing the problem vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant measured
value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a faulty
EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
74
3. If the vehicle needs to be driven in order to perform a DPF service, a second person
is required for the function. One person should drive the vehicle while the other
person observes the screen on the tool. Do not attempt to drive and observe the
scan tool at the same time. This is dangerous and puts your life and the lives of other
motorists and pedestrians at risk.
6.6 Immobilizer (IMMO) Service
An immobilizer is an anti-theft mechanism that prevents an automobile's engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn't require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equipped
with an immobilizer.
As an anti-theft device, an immobilizer disables one of the systems needed to start a
car's engine, usually the fuel supply or the ignition. This is accomplished by radio
frequency identification between a transponder in the ignition key and a device called a
radio frequency reader in the steering column. When the key is placed in the ignition, the
transponder sends a signal with a unique identification code to the reader, which relays
it to a receiver in the vehicle computer control module. If the code is correct, the computer
allows the fuel supply and ignition systems to operate and start the car. If the code is
incorrect or absent, the computer disables the system, and the car will be unable to start
until the correct key is placed in the ignition.
The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.
6.7 Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the straight-
ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel
must be set exactly to the straight-ahead position before calibration. In addition, the VIN
is also read from the instrument cluster and stored permanently in the SAS EEPROM.
On successful completion of calibration, the SAS fault memory is automatically cleared.
Calibration must always be carried out after the following operations:
Steering wheel replacement
SAS replacement
Any maintenance that involves opening the connector hub from the SAS to the
column
75
Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the SAS or assembly, or any part of the steering
system may have occurred
NOTE
Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer's recommendation for repair.
All software screens shown in this manual are examples, and actual test screens
may vary by test vehicle. Pay attention to the menu titles and onscreen instructions
to make correct option selections.
Before starting procedure, make sure the vehicle has an ESC button. Look for
button on dash.
76
7 Battery Test
Battery Test conducts battery and cranking/charging systems analysis and enables
technicians to view the health status of the vehicle’s battery and electrical system.
Functions include in-vehicle test and out-vehicle test.
NOTE
The MaxiBAS BT506 tester is sold separately.
Figure 7-1 Battery Test Screen
7.1 Test Preparation
7.1.1 Inspect the Battery
Before starting a test, observe the battery for:
Cracking, buckling or leaking (If you see any of these defects, replace the battery.)
Corroded, loose or damaged cables and connections (Repair or replace as needed.)
Corrosion on the battery terminals, and dirt or acid on the case top (Clean the case
and terminals using a wire brush and a mixture of water and baking soda.)
7.1.2 Connect the Battery Tester
To pair the BT506 battery tester with the MaxiSys Elite II Pro tablet
1. Press and hold the Power/Lock button to turn on the tablet and battery tester.
Ensure that each unit is sufficiently charged before use.
77
2. Enable Bluetooth on the MaxiSys Elite II Pro by tapping VCI Manager > BAS
BT, and the tablet automatically scans for an available tester for pairing. The
device name will appear as “Maxi” suffixed with a serial number.
3. Check the serial number of your battery tester and select the desired device
for pairing.
4. When paired successfully, the connection status will read as “Connected.”
To connect to a battery
Connect the red clamp to the positive (+) terminal and the black clamp to the
negative (-) terminal of the battery.
7.2 In-vehicle Test
In-vehicle Test is used for testing batteries that are installed in a vehicle. An in-vehicle
test includes Battery Test, Starter Test, and Generator Test. These tests help determine
the health status of the battery, the starter, and the generator.
IMPORTANT
A disclaimer page will appear when accessing any function on the Home screen for the
first time. Please read the end user agreement and tap Accept to continue. If you tap
Decline, you will not be able to use the features properly.
78
Prior to testing any battery, ensure that the battery tester is paired with the tablet via
Bluetooth and is connected properly to a battery.
7.2.1 Start the test
To start the battery test
1. Tap the Battery Test application on the MaxiSys Job Menu. Select In-vehicle
Test.
2. Confirm your vehicle information and make sure the VIN information is filled.
3. Confirm your battery information, including voltage, type, standard, and capacity.
Tap Next to continue in-vehicle test functions.
Figure 7-2 Battery Information Screen
Please refer to the table below for a list of buttons that may appear when accessing the
functions:
Table 7-1 Top Toolbar Buttons
Button
Name
Description
Battery
Connection
The value on the icon indicates the real-time voltage of
the tested battery. In the battery test, the button will turn
green if the battery is good; otherwise, it will turn red.
Home
Returns to the MaxiSys Job Menu.
Next
Tap to proceed.
79
Button
Name
Description
Back
Returns to the previous screen.
Exit
Returns to the Job Menu.
7.2.2 Battery Test
1. Follow the on-screen instructions. Check the boxes once all required tasks are
completed and tap Start Testing.
Figure 7-3 Battery Test Screen
2. Wait until the test is completed. The test results will be displayed on the tool.
Figure 7-4 Battery Test Results Screen
80
Battery Test Results
The battery test results include a color-coded results summary, a list of test data, and
repair tips.
Table 7-2 Battery Test Results
Result
Repair Tip
Good Battery
Battery is good.
Good &
Recharge
Battery is good but insufficiently charged. Recharge the battery.
Charge &
Retest
Battery requires charge to determine its condition.
Bad Cell
Replace the battery.
Replace
Battery
Replace the battery.
NOTE
Please always complete the battery test before you proceed to the starter and generator
tests.
7.2.3 Starter Test
Follow the on-screen instructions to complete the test. Start the engine and let it idle. The
test results will appear as follows:
Figure 7-5 Starter Test Results Screen
81
Table 7-3 Starter Test Results
Result
Description
Cranking Normal
The starter is good.
Current Too Low
Low momentary discharge capacity.
Voltage Too Low
Low battery storage capacity.
Not Started
The starter is not detected for starting.
7.2.4 Generator Test
Follow the on-screen instructions to complete the test. The test results will appear as
follows:
Figure 7-6 Generator Test Results Screen
Table 7-4 Generator Test Results
Result
Description
Charging Normal
The generator is functioning normally.
Output Too Low
The belt linking the starter and the generator is
loose.
The cable linking the starter and battery is loose or
corroded.
Output Too High
The generator is not properly connected to the
ground.
The voltage adjuster is broken and needs
replacement.
Ripple Too Large
The commutation diode is broken.
82
Result
Description
No Output
The cable is loose.
Some vehicles with power management systems
do not provide path for charging due to the sufficient
load capacity of the battery.
The generator or the voltage adjuster is broken and
needs replacement.
7.3 Out-vehicle Test
Out-vehicle Test is used to test the conditions of batteries that are not connected to a
vehicle. This function aims to check the health status of the battery only.
7.3.1 Test Procedure
To start the out-vehicle test
1. Tap the Battery Test application on the MaxiSys Job Menu. Select Out-vehicle
Test.
2. Connect the tester clamps to the battery terminals.
3. Select the appropriate battery type, rating standard, and CCA value. Tap Start
Testing to start the test.
Figure 7-7 Out-vehicle Test Screen
4. The test results will display in a few seconds.
83
Figure 7-8 Out-vehicle Test Results Screen
7.3.2 Test Results
Icons are color-coded to indicate status.
Table 7-5 Out-vehicle Test Results
Result
Description
Good Battery
Battery meets required standards.
Good & Recharge
Battery is good, but low on charge. Fully charge the
battery. Check for causes of low charge.
Charge & Retest
Battery requires charge to determine its condition.
Replace Battery
Battery fails to meet industry-accepted standards.
Bad Cell
Battery fails to meet industry-accepted standards.
84
8 OEM Authorization
The OEM Authorization application allows to unlock the gateway ECU (CGW) for some
vehicles to perform advanced diagnostics tests.
NOTE
Make sure the tablet is connected to the Internet before launching the OEM Authorization
application.
To unlock the gateway ECU (CGW)
1. Connect the MaxiSys tablet to the vehicle through the VCI. See
Establish Vehicle
Communication
for details.
2. Tap Diagnostics on the MaxiSys Job Menu.
3. Tap Renault, select the vehicle type and tap OK to confirm the vehicle
information.
4. On the Information screen, tap Unlock.
Figure 8-1 Information Screen
5. On the Purchase screen, tap OK. Select purchase method and pay to unlock the
gateway. On the Purchase Successful screen, tap OK.
85
Figure 8-2 Purchase Screen
6. Exit the application. Tap OEM Authorization on the MaxiSys Job Menu. On the
OEM Authorization screen, tap Renew. The Unlocking Information screen
appears, on which you can view the remaining service sessions.
Figure 8-3 Unlocking Information Screen
86
9 Settings
Access the Settings menu to adjust default settings and view information about the
MaxiSys system.
Figure 9-1 Settings Screen
The following options are available for the MaxiSys system settings:
Unit
Language
Printing Settings
Report Settings
Push Notifications
Auto Update
Vehicle List
System Settings
About
This section describes the operation procedures for the settings.
9.1 Unit
This option allows you to change the measurement unit for the diagnostics system.
To change the unit setting
1. Tap the Settings application on the MaxiSys Job Menu.
87
2. Tap the Unit option on the left column.
3. Select the appropriate measurement unit. A check mark displays to the right of
the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu.
Or select another settings option for the system setup.
9.2 Language
This option allows you to change the display language for the MaxiSys system.
To adjust the language setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Language option on the left column.
3. Select the appropriate language. A check mark displays to the right of the
selected language.
4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu.
Or select another settings option for the system setup.
9.3 Printing Settings
9.3.1 Printing Settings
This option allows you to print from the tablet to a network printer via a computer.
To set up the printer connection
1. Tap Settings on the MaxiSys Job Menu.
2. Tap Printing Settings on the left column.
3. Select Print via PC-Link or Print via Wi-Fi. A check mark will display to the right
of the selected item.
4. Tap Home on the top-left corner to return to the MaxiSys Job Menu. Or select
another settings option for the system setup.
9.3.2 Printing Operations
To install the MaxiSys Printer driver program
1. Download Maxi PC Suite from
www.autel.com > Support > Downloads > Autel
Update Tools, and install to your Windows-based PC.
2. Double-click on Setup.exe.
3. Select an installation language and the wizard will load.
4. Follow the instructions on the screen and click Next to continue.
88
5. Click Install and the printer driver program will be installed to the computer.
6. Click Finish to complete the installation.
This section describes how to receive files from the MaxiSys tablet and perform printing
through the computer.
NOTE
Make sure the computer installed with the MaxiSys Printer driver program is connected
to a printer.
To perform printing through a computer
1. Make sure the tablet is connected to the computer network, via Wi-Fi or LAN,
before printing.
2. Run the PC Link program on the computer.
3. Click Test Print to check whether the printer works properly.
4. Tap the Print button on the toolbar of the tablet. A test document will be sent to
the computer.
If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys printer
will automatically print the received document.
If the Auto Print option in the MaxiSys Printer is not selected, click the Open
PDF File button to view files. Select the file(s) to be printed and click Print.
9.4 Report Settings
This option automatically synchronizes the diagnostics information of the vehicle to the
vehicle history and forms a diagnostics report for the user to upload. Tap the ON/OFF button
to enable/disable the Report Upload to Cloud function. The button appears blue if the
function is enabled and gray if the function is disabled.
9.5 Push Notifications
This option allows you to manage notifications. The Notification Preference is turned on
by default and cannot be turned off by users so that certain system notifications such as
system security warning will not be blocked. Internet access is required for receiving
online messages.
To manage other notifications
1. Tap Settings on the MaxiSys Job Menu.
2. Tap Push Notifications on the left column.
3. Tap the button on the right to open a drop-down list.
4. There are four options: Enable all notifications, Limit to 3 notifications or less per
week, Limit to 1 notification per week, and Disable all notifications. Select
89
whichever you want.
5. Tap Home on the top-left corner to return to the MaxiSys Job Menu. Or select
another settings option for the system setup.
When the Push Notifications function is performed and new messages are received by
the MaxiSys device, a notification message displays on the MaxiSys Job Menu. Press
on the message bar and drag it down to display a list of received messages. Slide the
list up or down to view additional messages if present.
Tap a specific message to launch the corresponding application. For example, if you tap
on an Update notification message, the Update application will be launched.
9.6 Auto Update
This option allows you to preset a time to update the software. There are three update
options: OS Update, MaxiSys Update, and Vehicle Update.
Tap ON/OFF to enable/disable the Auto Update function. The button displays blue if the
Auto Update is enabled and displays gray if the Auto Update is disabled. Set the time of
the day for updating. If a specific time is set, the selected software will be automatically
updated at this specific time.
9.7 Vehicle List
This option allows you to sort the vehicles either by alphabetical order or by frequency of
use.
To adjust the vehicle list setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Select Vehicle List on the left column.
3. Select the required sort type. A check mark will display to the right of the selected
item.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu.
Or select another settings option for system setup.
9.8 System Settings
This function provides you with direct access to the Android system settings interface,
where you can adjust various system settings for the Android system platform, regarding
wireless and networks settings, various device settings such as sound and display, as
well as system security settings, and check related information about the Android system.
Refer to Android documentation for additional information.
90
9.9 About
The About function provides information of the MaxiSys diagnostics device, including the
product name, version, hardware, and serial number.
To check the MaxiSys product information in About
1. Tap the Settings application on the MaxiSys Job Menu.
2. Select the About option on the left column. The product information screen
displays on the right.
3. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu.
Or select another settings option for the system setup after viewing.
91
10 Data Manager
The Data Manager application allows you to store, print, and review the saved files,
manage the workshop information, customer information records, and keep test vehicle
records.
Selecting the Data Manager application opens the file system menu. There are nine
main functions available.
Figure 10-1 Data Manager Screen
The table below describes each of the function buttons in the Data Manager application.
Table 10-1 Buttons in Data Manager
Name
Button
Description
Vehicle History
Tap to view the diagnostics records.
Workshop
Information
Tap to view or edit the workshop information.
Customer
Tap to create a new customer account file.
Image
Tap to view the screenshots.
Cloud Report
Tap to review the saved reports and share cloud
reports.
PDF
Tap to view the reports stored as PDF files.
92
Name
Button
Description
Review Data
Tap to view the recorded data.
Data Logging
Tap to view communications with Autel support
service and ECU information of the test vehicle.
The saved data can be reported and sent to the
technical center via the Internet.
Uninstall Apps
Tap to uninstall applications.
10.1 Vehicle History
This function stores records of test vehicle, including vehicle information and the retrieved
DTCs from previous diagnostic sessions. Test information is summarized and displays
in an easy-to-read table listing. The Vehicle History also provides direct access to the
previously tested vehicle and allows you to directly restart a diagnostic session without
needing to perform auto or manual vehicle selection.
Figure 10-2 Vehicle History Screen
1. Top Toolbar Buttons — navigation and application controls.
2. Main Section — displays all the vehicle records.
To activate a test session for the recorded vehicle
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Vehicle History to open the screen. Tap Diagnostics, Battery Test or
Service to select test records.
3. Tap the icon at the bottom of the thumbnail of a vehicle record.
93
4. The Diagnostics screen of the vehicle appears and a new diagnostics session is
activated. Or select a vehicle thumbnail to select a record. A Test Records
window appears. Review the recorded information of the test vehicle and tap the
button on the upper-right corner to continue diagnostics.
10.1.1 Test Records
A Test Record is a detailed data form of the tested vehicle, which includes general vehicle
information, service record, customer information, and the diagnostic trouble codes
retrieved from previous test sessions. Technician Notes will also display if present.
NOTE
The MaxiSys tablet must establish a connection to the VCI to restart test sessions on a
previously tested vehicles.
Figure 10-3 Test Records Sheet
To edit the Test Records
1. Tap Data Manager on the MaxiSys main screen.
2. Select Vehicle History.
3. Select a specific vehicle history record thumbnail from the main section. The
historical test sheet will appear.
4. Tap the Edit button (a pen icon) to start editing.
5. Tap each item to enter information or attach files or images.
6. Tap Add a Customer to correlate the historical test sheet to an existing customer
account, or add a new account to be correlated with the test vehicle record. See
Customer for more information.
7. Tap Done to save the updated record or tap Cancel to exit without saving.
94
NOTE
The vehicle VIN, license number, and customer account are correlated by default. Vehicle
records will automatically be correlated using this vehicle and customer identification.
10.2 Workshop Information
The Workshop Information allows you to enter, edit, and save detailed workshop
information, such as shop name, address, phone number, and other remarks, which,
when printing vehicle diagnostics reports and other correlated test files, will appear as
the header of your printed documents.
Figure 10-4 Workshop Information Sheet
To edit the Workshop Information sheet
1. Tap Data Manager on the MaxiSys Main Screen.
2. Select Workshop Information.
3. Tap on each field to enter the corresponding information.
4. Tap Done to save the updated workshop information or tap Cancel to exit
without saving.
10.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer accounts that are correlated with the test vehicle records.
To create a customer account
1. Tap the Data Manager application on the MaxiSys main screen.
2. Select Customer.
95
3. Tap the Add a Customer button. An empty information form appears. Tap each
field to enter the appropriate information.
NOTE
Required fields are denoted by an asterisk.
4. For customers with more than one vehicle for service, tap Add New Vehicle
Information. To delete the added vehicle information, tap the button.
5. Tap Complete on the upper-right corner of the screen to save the customer
information or tap Cancel to exit without saving.
To edit a customer account
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A Customer
Information record appears.
4. Tap Edit on the top toolbar to start editing.
5. Tap on the input field to edit the information.
6. Tap Complete to save the updated information or tap Cancel to exit without
saving.
To delete a customer account
1. Tap Data Manager on the MaxiSys Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A Customer
Information record appears.
4. Tap Edit on the top toolbar to start editing.
5. Tap Delete on the top of the screen. A reminder message appears.
6. Tap OK to confirm the command and delete the account. Tap Cancel to cancel
the request.
10.4 Image
The Image section is a PNG database containing all captured screenshots.
96
Figure 10-5 Image Database Screen
1. Toolbar Buttons — used to edit, print or delete the image files. See Table 10-2 Toolbar
Buttons Description
below for detailed information.
2. Main Section — displays the stored images.
Table 10-2 Toolbar Buttons Description
Name
Button
Description
Back
Return to the previous screen.
Search
Tap to enter the search page.
Edit
Tap to display the editing toolbar to print, delete or
view image.
Cancel
Tap to close the editing toolbar or cancel file search.
Search
Quickly searches the image by entering the time of
the screenshot.
Print
Tap to print the selected image.
Delete
Tap to delete the selected image.
Email
Tap to attach the selected image to an email.
To edit/delete image(s)
1. Select Data Manager on the MaxiSys Job Menu.
2. Select Image to access the PNG database.
3. Tap Edit on the top-right corner of the window. The editing screen appears.
97
4. Select the image(s) you want to edit by tapping the check box at the bottom-right
corner of the image.
5. Tap Delete to delete the selected images or delete all images. Tap the Print icon
to print the selected image(s). Tap Email to attach the selected image(s) to an
email.
10.5 Cloud Report
The Cloud Report section stores diagnostics reports. You can view local reports or share
the report to the Autel cloud after entering the report database and selecting a specific
report.
10.6 PDF Files
The PDF section stores and displays all PDF files of the saved data. After entering the
PDF database, select a PDF file to view the stored information.
This section uses the standard Adobe Acrobat Reader application for file viewing and
editing. Please refer to the associated Adobe Acrobat Reader manual for more detailed
instructions.
10.7 Review Data
The Review Data function allows you to play back the recorded data frames from live
data streams.
On the Review Data main screen, select a record to play back.
Figure 10-6 Data Playback Screen
98
1. Main Section — displays the recorded data frames.
2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the record data from frame to frame.
Tap Back to exit data playback.
10.8 Data Logging
The Data Logging section allows you to launch the Support platform to view all records
with or without feedback (saved) data logs on the diagnostics system. For more
information, please refer to Data Logging.
10.9 Uninstall Apps
This section allows you to manage the software application installed on the MaxiSys
Diagnostics System. Selecting this section opens a management screen, on which you
can check all the available vehicle diagnostics applications.
Select the vehicle software you want to delete by tapping on the car brand icon. The
selected item will display a blue check mark on the upper-right corner. Tap the Delete
button on the top bar to delete the software from the system database.
99
11 VCI Manager
The VCI Manager is for connecting the MaxiSys Elite II Pro tablet with a VCI through
Bluetooth. This application allows you to pair the tablet with the VCI and to check its
communication status.
11.1 VCI Connection via Bluetooth
The VCI needs to be either connected to a vehicle or to an available power source, so
that it is powered up during the synchronization procedure. Make sure the tablet has a
fully charged battery or is connected to an external power supply.
Figure 11-1 VCI Bluetooth Pairing Screen
To pair the VCI with the tablet via Bluetooth
1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI's vehicle data connector.
3. Connect the 16-pin end of the main cable to the vehicle Data Link Connector
(DLC).
4. Tap VCI Manager on the MaxiSys Job Menu.
5. Select VCI BT (short for VCI Bluetooth) from the connection mode list. Tap the
Bluetooth toggle to turn it ON. The device will start searching for available units
for pairing.
6. Depending on the VCI you use, the device name may appear as “Maxi”
suffixed with the VCI’s serial number. Select the appropriate device for pairing.
7. When paired successfully, the connection status reads “Connected.”
100
8. The VCI button on the system navigation bar at the bottom of the screen will
display a green circle BT icon, indicating the tablet is connected to the VCI.
NOTE
A VCI can be paired with only one tablet at a time, and once it is been paired, the device
will not be discoverable by any other unit.
11.2 BAS Connection via Bluetooth
The MaxiBAS BT506 battery tester needs to be either connected to a vehicle or to an
available power source, so that it is powered up during the synchronization procedure.
Make sure the tablet is fully charged or is connected to an external power supply.
Figure 11-2 BAS Bluetooth Pairing Screen
To pair the BT506 battery tester with the tablet
1. Turn on both the MaxiBAS BT506 and MaxiSys Elite II Pro tablet.
2. Tap VCI Manager on the MaxiSys Job Menu.
3. Select BAS BT from the connection mode list. Tap the BAS Bluetooth toggle to
turn it ON. The tablet automatically scans for an available battery tester for
Bluetooth pairing. The device name will appear as “Maxi” suffixed with a serial
number.
4. Check the serial number of your BT506 battery tester and select the desired
device on the tablet for pairing.
5. When paired successfully, the connection status will read as “Connected.”
11.3 VCI Update
The VCI Update provides the latest update for the MaxiFlash VCI. Before updating the
VCI, please make sure the tablet network is stable.
101
Figure 11-3 VCI Update Screen
To update the VCI
1. Power on the tablet.
2. Connect the VCI to the tablet via Bluetooth or USB.
3. Tap VCI Manager on the MaxiSys Job Menu.
4. Select VCI Update from the connection mode list.
5. The current version and the latest version of the VCI will appear. Tap Update
Now to update the VCI if available.
11.4 BAS Update
The BAS Update provides the latest update for the MaxiBAS BT506. Before updating the
battery tester, please make sure the tablet network is stable.
Figure 11-4 BAS Update Screen
102
To update the MaxiBAS BT506
1. Power on the tablet and the MaxiBAS BT506.
2. Connect the MaxiBAS BT506 to the tablet via Bluetooth or USB.
3. Tap VCI Manager on the MaxiSys Job Menu.
4. Select BAS Update from the connection mode list.
5. The current version and the latest version of the MaxiBAS BT506 will appear.
Tap Update Now to update the MaxiBAS BT506 if available.
NOTE
Do not leave the BAS Update page during upgrade.
103
12 Update
The Update application allows you to download the latest software. The updates can
improve the MaxiSys applications’ capabilities, typically by adding new tests, new vehicle
models or enhanced applications.
This section describes the update operations for the MaxiSys tablet. The tablet
automatically searches for available updates for all of the MaxiSys software when it is
connected to the Internet. Any updates that are found can be downloaded and installed
on the tablet with a stable Internet connection.
Figure 12-1 Update Screen
1. Navigation and Controls
Home Button — returns to the MaxiSys Job Menu.
Renew Button — extends subscription.
Refresh — refreshes the interface.
Search — searches specific update item by inputting the file name, for example,
a specific vehicle manufacturer.
More — includes three options: my devices, my orders, and my coupons.
2. Status Bar
Left Side — displays the account information and the validity period of
subscription.
Right Side — displays the countdown for validity period of subscription; displays
the download speed and update progress which indicates the completion status.
3. Function Button
Name (A–Z) — tap to change the sort order of available updates. There are 5
104
ways to view updates: Date (Old to New), Date (New to Old), Frequency, Name
(A–Z), and Name (Z–A).
Update All — tap to select software for bulk download.
4. Main Section
Left Column — displays vehicle logos.
Middle Column — displays a brief introduction about the new changes to the
software operation or capabilities. Tap button to display an information screen
to view more details, and tap the dim area around to close the window.
Right Column — according to the operating status of each software item, the
button appears differently.
a) Tap Get to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
To update the software
1. Power up the tablet, and ensure that it is connected to a power source and has
a steady Internet connection.
2. Tap the Update application button on the MaxiSys Job Menu, or tap the update
notification message when received. The Update application screen appears.
3. Check all available updates:
To update all items, tap the Update All
button.
To update some items, tap the Get button on the right column of the specific
item. This option is highly recommended to ensure updates are performed
correctly, especially when you are unsure of the speed and stability of your
Internet connection.
4. Tap the Pause button to suspend the updating process. Tap Continue to resume
the update and the process will continue from the pause point.
5. When the updating process is completed, the software will be installed
automatically. The new version will replace the older version.
105
13 Support
This application launches the Support platform which synchronizes Autel's online service
base station with the MaxiSys tablet. In order to synchronize the device to your online
account, you need to register the product through the Internet when you use it for the
first time. The Support application is connected to Autel's service channel and online
communities that provides the quickest way for problem solutions, send help requests to
obtain direct service and support.
13.1 Product Registration
In order to get access to the Support platform and obtain update and other services from
Autel, you are required to register the MaxiSys tablet the first time you use it. See Autel
User Center for detailed information.
13.2 Support Screen Layout
The Support application interface is navigated by the Home button on the top navigation
bar.
Figure 13-1 Support Application Screen
The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu. Selecting one subject from the main menu displays the
corresponding function interface on the right.
106
13.3 My
Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including User Info,
Device Info, Update Info, and Service Info.
13.3.1 Personal Info
The User Information and Device Information are both included under the Personal Info
section.
User Information — displays detailed information of your registered online Autel
account, such as your Autel ID, name, address and other contact information.
Device Information — displays the registered product information, including the
serial number, registration date, expire date, and warranty period.
13.3.2 Update Info
The Update Info section displays a detailed list of the product's software update history,
including the product serial number, software version or name, and the update time.
13.3.3 Service Info
The Service Info section displays a detailed record list of the device's service history
information. Each time the device is sent back to Autel for repair, the device's serial
number and the detailed repair information, such as the fault type, changed components,
or system reinstallation, will be recorded and updated to the associated online product
account that will be synchronized to the Service Info section.
13.4 Training
The Training section provides quick links to Autel's online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.
13.5 Data Logging
The Data Logging section keeps records of all Feedback (submitted), Not Feedback
(but saved) or History (up to the latest 20 test records) data loggings on the diagnostics
system. The support personnel will receive and process the submitted reports through
the Support platform. The solution will be sent back within 48 hours. You may continue
to correspond with Support until the issue is resolved.
107
Figure 13-2 Data Logging Screen
To make a reply in a Data Logging session
1. Tap the Feedback tab to view the submitted data loggings.
2. Select the latest message from Autel support service.
3. Tap the input field at the bottom of the screen and enter your reply. Additionally,
tap the Audio button to record a voice message or tap the Camera button to take
a screenshot.
4. Tap Send to send your reply to Support.
13.6 FAQ Database
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel's online member account, shopping, and payment
procedures.
Account — displays questions and answers about the use of Autel's online user
account.
Shopping & Payment — displays questions and answers about online product
purchase and payment methods or procedures.
108
14 MaxiViewer
MaxiViewer allows you to search the functions supported by our tools and the version
information. There are two ways of searching, either by searching the tool and the vehicle
or searching the functions.
To search by vehicle
1. Tap the MaxiViewer application on the MaxiSys Job Menu.
2. Tap the tool name on the top-left to drop down the tool list, and tap the one you
want to search.
3. Choose the vehicle brand, model, and year you want to search.
Figure 14-1 MaxiViewer Screen
4. All the functions supported by the selected tool for the selected vehicle are
displayed such as vehicle’s system, function, sub function, version, and more.
To search by the functions
1. Tap the MaxiViewer application on the MaxiSys Job Menu.
2. Tap the tool name on the top-left to drop down the tool list, and choose the one
you want to search.
3. Enter the function you want to search in the top-right search box. The screen will
display all vehicles that support this function, along with information such as the
vehicles' year, system, capacity, type, series, function, sub-function, and version.
NOTE
Fuzzy search is supported.
109
15 MaxiScope
The MaxiScope application configures the MaxiSys Diagnostics Device to operate as an
automotive oscilloscope when used in combination with the MaxiScope module. This
function provides all the features needed for performing electrical and electronic circuit
tests as well as monitoring signal activities on any modern vehicles, which shows you
what is really going on with a vehicle’s electrical system.
Please download the latest user manual for Autel MaxiScope device from
www.autel.com > Specialty Tools > MORE PRODUCTS > MaxiScope MP408 >
Downloads.
110
16 MaxiVideo
The MaxiVideo application configures the MaxiSys tablet to operate as a digital video
scope by simply connecting the tablet to a MaxiVideo camera. This function allows you
to examine difficult-to-reach areas normally hidden from sight, with the ability to record
digital still images and videos, which offers you an economical solution to inspect
machinery, facilities, and infrastructure in a safe and quick way.
Two sizes of imager head are available: 8.5 mm and 5.5 mm.
NOTE
The MaxiVideo camera and its fittings are optional. Please purchase them separately.
For detailed product operation instructions, please refer to the Quick Reference Guide of
the MaxiVideo camera.
111
17 Quick Link
The Quick Link application provides you with convenient access to Autel's official website
and many other well-known sites in automotive service, which offers you abundant
information and resources, such as technical help, knowledge bases, forums, training,
and expert consultations.
Figure 17-1 Quick Link Screen
To open a quick link
1. Tap Quick Link on the MaxiSys Job Menu. The Quick Link application screen
displays.
2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.
3. Now you can start exploring the website.
112
18 Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast, and secure remote control interface. You can use the application
to receive ad-hoc remote support from Autel's support center, colleagues or friends, by
allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.
18.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number, under which all TeamViewer clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a globally unique
ID. The first time the Remote Desktop application is started, this ID is generated
automatically based on the hardware characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from a third party.
Figure 18-1 Remote Desktop Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desktop application on the MaxiSys Job Menu. The
TeamViewer interface displays and the device ID is generated and shown.
3. Your partner must install the Remote Control software to the computer by
downloading the TeamViewer full version program online
(
http://www.teamviewer.com). Start the software on the computer at the same
time in order to provide support and take control of the tablet remotely.
113
4. Provide your ID to the partner, and wait for him/her to send you a remote control
request.
5. A message displays to ask for your confirmation to allow remote control on your
device.
6. Tap Allow to accept or tap Deny to reject.
114
19 User Feedback
The User Feedback feature allows you to submit questions related to this product.
Figure 19-1 User Feedback Screen
To send new user feedback
1. Register the product online, see Autel User Center for detailed information.
2. Tap User Feedback on the MaxiSys Job Menu. The device information is
automatically synchronized with the online account.
3. Enter your telephone number/email address, feedback type, theme, and problem
description. You can also attach a voice recording, photo, photo album, screen
captures, image or PDF files with the form. To help resolve the issue efficiently,
we recommend you to complete the form with as many details as possible.
4. Tap Submit to send the completed form to Autel's online service center. The
submitted feedback will be carefully read and handled by our support personnel.
115
20 Autel User Center
The Autel User Center application allows you to register your tool to download the latest
released software, thereby enhancing the functionality of the MaxiSys application by
adding new vehicle models or enhanced applications to the database.
There are two ways for product registration:
A. Register the product using the MaxiSys tablet
To log in with your account and register your tool
1. Tap Autel User Center from the MaxiSys Job Menu. The following screen
displays.
Figure 20-1 Autel User Center Screen
2. If you already have an Autel ID, you can log in with your phone number and
verification code, or tap Log In with Password to log in with your Autel ID and
password. If you do not have an Autle ID yet, tap Register to create an Autel
ID.
3. Once your account is successfully registered, you will enter the main menu of
the Autel User Center.
4. Select Device Management on the main menu.
5. Tap the Link Device button on the upper-right corner of the Device
Management screen. The serial number and password of the device will
automatically appear on the Link Device screen.
6. Tap the Link button to complete the product registration.
116
B. Register the product on the Autel website
To register the diagnostics device
1. Visit the website:
pro.autel.com.
2. If you have an Autel account, log in and skip to Step 7.
3. If you are a new member to Autel, click Register to create your Autel ID.
4. Enter your personal information. Fields marked with an asterisk (*) are
mandatory.
5. After all the mandatory information is entered, read the Autel User Service
Agreement and Autel Privacy Policy, then check the box to accept the terms
and click Register.
6. Once your account is successfully registered, you will be redirected to the
Product Registration screen. If not, click the button on the screen.
7. Your product serial number and password are required to enter. To find your
serial number and password on the tablet: go to Settings ＞ About.
8. Enter your tablet’s serial number and password.
9. Enter the CAPTCHA code and click Submit to complete your product
registration.
117
21 Maintenance and Service
To ensure that the tablet and the combined VCI perform at their optimum level, we advise
that the product maintenance instructions in this section are strictly followed.
21.1 Maintenance Instructions
The following includes how to maintain your devices, together with precautions to take.
Use a soft cloth dampened with alcohol or mild glass cleaner to clean the tablet
touchscreen at the end of each work day.
Do not use any abrasive cleansers, detergent or automotive chemicals on the tablet.
Keep the devices in dry conditions and within specified operating temperatures.
Dry your hands before using the tablet. The touchscreen of the tablet may not work
when it is moist, or when you tap the touchscreen with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before and after each
use.
Do not attempt to disassemble your tablet or the VCI unit.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger or accessories will void the limited
product warranty.
Ensure that the battery charger does not contact conductive objects.
Do not use the tablet beside microwave ovens, cordless phones and certain medical
or scientific instruments to prevent signal interference.
21.2 Troubleshooting Checklist
A. When the tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostic application are properly updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off your
device if it is not in use.
118
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery is fully charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold temperature. Charge
the device in a temperate area.
Your device may not be connected to the charger properly. Check the connector.
NOTE
If the problems persist, please contact Autel's technical support personnel or your local
selling agent.
21.3 About Battery Usage
Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to
recharge your battery when there is electricity left.
DANGER
The built-in lithium-ion polymer battery is factory-replaceable only. Incorrect replacement
or tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.
Do not disassemble, open, crush, bend, deform, puncture, or shred the battery.
Do not modify, remanufacture or attempt to insert foreign objects into the battery, or
expose the battery to fire, explosion, or other hazards.
Only use the specified charger and USB cables. Use of non-Autel-authorized charger
or USB cables may lead to device malfunction or failure.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
you suspect damage, take the tablet to a service center for inspection.
Try to keep closer to your wireless router to reduce battery usage.
The time needed to recharge the battery varies depending on the remaining battery
capacity.
Battery life inevitably shortens over time.
Unplug the charger once the tablet is fully charged since overcharging may shorten
battery life.
Keep the battery in temperate environments. Do not place it inside a car when it is
too hot or too cold, which may reduce the capacity and life of the battery.
119
21.4 Service Procedures
This section provides information on technical support, repair service, and application for
replacement or optional parts.
21.4.1 Technical Support
If you have any question or problem on product operations, please contact us.
AUTEL NORTH AMERICA
Phone: 1-855-AUTEL-US (855-288-3587) Monday-Friday 9AM-6PM Eastern Time
Website:
www.autel.com
Email: [email protected]; [email protected]
Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
AUTEL EUROPE
Phone: +49(0)89 540299608 Monday-Friday, 9:00AM-6:00PM Berlin Time
Website:
www.autel.eu
Email: [email protected]; [email protected]
Address: Landsberger Str. 408, 4. OG, 81241 München, Germany
AUTEL CHINA HEADQUARTER
Phone: +86-0755-8614-7779 Monday-Friday, 9:00AM-6:00PM Beijing Time
Website:
www.auteltech.cn
Email: [email protected]; [email protected]
Address: 7-8th, 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
AUTEL APAC
Phone: +81-045-548-6282
Website: www.autel.com/jp/
Email: [email protected]om; s[email protected]
Address: 6th Floor, Ari- Nadoribiru 3-7-7, Shin-Yokohama, Kouhoku-Ku,
Yokohama-Shi, Kanagawa-Ken, 222-0033 Japan
AUTEL IMEA
Phone: +971 585 002709
Website:
www.autel.com
Email: [email protected]; [email protected]
120
Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE
AUTEL LATIN AMERICA
Phone: +52 33 1001 7880 (Spanish in Mexico), +55 19 97816 4911 (Portuguese in
Brazil)
Website:
www.autel.com
Email: [email protected]om; [email protected]; brs[email protected]
Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
For technical assistance in other markets, please contact your local selling agent.
21.4.2 Repair Service
If it is necessary to send back your device for repair, please download and fill out the
repair service form from
www.autel.com. The following information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the address below:
7-8th, 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen,
518055, China
21.4.3 Other Services
You can purchase the accessories directly from authorized tool suppliers of Autel, or your
local distributor or agent.
Your purchase order should include the following information:
Contact information
Product or part name
121
Item description
Purchase quantity
122
22 Compliance Information
FCC Compliance FCC ID: WQ8-MS908S2122
This equipment has been tested and verified to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
SAR:
The radiated output power of this device is below the FCC radio frequency exposure
limits. Nevertheless, the device should be used in such a manner that the potential for
human contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests
for SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels to use only the power required to
reach the network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.
123
RoHS Compliance
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
CE Compliance
This product is declared to conform to the essential requirements of the following
directives and carries the CE mark accordingly:
Radio Equipment Directive 2014/53/EU.
124
23 Warranty
23.1 12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiSys diagnostics device that should this product or any part thereof
during normal usage and under normal conditions be proven defective in material or
workmanship that results in product failure within twelve (12) months period from the date
of purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company's option, without charge for parts or labor directly
related to the defect(s).
NOTE
If the warranty period is inconsistent with local laws and regulations, please comply with
the relevant local laws and regulations.
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.
