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11
THD20.. | 05/2014
en
Simple troubleshooting
Problem Possible cause Remedy
Theapplianceisnotworking
and none of the control lights
areilluminated.
Theappliancemayhaveno
powersupply.
Check the appliance to see if it is
connectedtothepowersupply.
Themachineisrunningbutitis
notproducinganywater.
Thewatertankisnottted
correctly.
Pleasecheckthatthewatertankis
correctlytted.
Thewatertankwasremoved
duringthebrewingstageor
thereisairinthesystem.
Drawthewateronceagain.
Theoatinthewatertankis
stuck.
Cleanthewatertankandrelease
theoat.
It is not possible to set the
temperature.
Thechild-prooflockisactivated. Deactivatethechild-prooflock.
Thewatersplutterswhen
drawn.
Thecupstandissettoolow. Reducethedistancebetweenthe
wateroutletandthecupbyraising
thecupstand.
Build-upoflimescaleinthe
wateroutlet.
Descale the appliance as de
-
scribedinthechapter“Descaling”.
Thetemperatureofthewater
drawnistoolow.
Thetemperaturesetdisplaysthe
watertemperaturedirectlyatthe
wateroutlet.
Selectahighertemperature.
Theglassorcupistoocold. Rinseouttheglassorcupwithhot
waterbeforellingitordrawwater
rsttoheatitup.
Thereisabuild-upoflimescale
intheappliance.
Descale the appliance as
describedintheinstructions.
Withextremelycalciferouswater,
descale the appliance more often
thanthesymbolisdisplayed.
Wateriscollectinginthewater
outlet.
Condensationwatermayresult
duetophysicalproperties.
It is normal for condensation to
appear,simplywipeitaway.
TheOsymbolislightingeven
thoughthereisasufcient
amountofwaterinthewater
tank.
Theoatinthewatertankis
stuck.
Cleanthewatertankandrelease
theoat.
N
lightsupafteronlyafew
drawingcycles.
Possibleoperatingerror. Descale the appliance as
described in the chapter
“Descaling”.
Nlightsupeventhoughalter
hasbeenused.
Evenlteredwatercontainslow
amountsofcalciumcarbonate.
Descale the appliance as
described in the chapter
“Descaling”.
Nlightsupeventhoughthe
appliancehasjustbeen
descaled.
Thedescalingprogrammewas
interruptedbecauseof,for
example,toolittlewaterora
powerfailure.
Carryoutthedescalingprogramme
again as described in the chapter
“Descaling”.
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