Tower Heater
For Customer Services & Spare Parts please call 0345 209 7461
Or visit us at mda.russellhobbs.com
PLEASE RETAIN
FOR FUTURE REFERENCE
Model Number:
RHRETFH1002G
RHRETFH1002B
RHRETFH1002WDB
220-240V AC 50Hz 2000W
This product is only suitable for well insulated spaces or occasional use
Section
Page
Number
Contents
2
Safety Instructions
3
-5
Electrical Safety
6
Feature Diagram
7
Using Your Heater
8
-9
Cleaning & Care
10
Problem Solving
11
Guarantee
12
Connecting to the Mains
13
Specification
14
CONTENTS
2
SAFETY INSTRUCTIONS
When using electrical appliances, basic safety precautions
should always be observed, including the following:
• Read all instructions.
• Check that the mains voltage corresponds with the
rating on the appliance.
• This appliance must be positioned upright on the floor
away from curtains, furniture or wall coverings and
other flammable items.
• The appliance must not be left unattended while it is
connected to the mains supply.
• Do not touch hot surfaces. Use the handle or the controls.
• To protect against electrical shock do not immerse cord,
plug, or appliance in water or other liquid. Do not
operate with wet hands.
• Do not let the cord hang over the edge of a worktop,
table etc. or touch hot surfaces.
• Do not operate any appliance with a damaged cord or
plug, or after the appliance malfunctions or is dropped or
damaged in any manner. The supply cord cannot be
replaced. If the cord is damaged the appliance should be
scrapped.
• The use of accessory attachments not recommended
by the appliance manufacturer may cause fire, electric
shock or injury.
• This appliance must not be immersed in any liquid.
• To disconnect remove the plug from the mains outlet.
Do not pull the plug out by the cord.
• Never remove parts from the appliance, such as the
feet, screws and so on.
3
SAFETY INSTRUCTIONS
• Never use the appliance near a bath, shower or a
swimming pool.
• Never place flammable objects or clothing on top of the
appliance.
• Allow a 100cm safe area around the appliance on the top
and sides and a 150cm safe area at the front.
• Never use the appliance in a room with explosive
gas such as petrol, or while using any kinds of
flammable glues, sprays or solvents.
• Prevent overheating of the appliance by keeping the air
inlets and outlets clean and free of anything that may
cause blockage. Check all inlets and outlets regularly for
accumulated dust. DO NOT COVER.
• Do not place any part of your body near the air inlet,
outlet or on the fins, to avoid personal injury, electric
shock or fire.
• If overheating should occur, the built-in overheating
safety device will shut the appliance off.
• Caution: Some parts of this product can become very hot
and cause burns. Particular attention must be given when
children or vulnerable people are present.
• Do not insert any foreign objects into the grill.
• Keep all grills clear of any draped fabric or curtains.
• The appliance must not be located immediately below a
mains socket. Do not use the appliance with a
programmer, timer or any other device that switches the
appliance on automatically. A fire risk exists if the
appliance is covered or positioned incorrectly.
• Do not operate this appliance for any thing other than its
intended use.
• This appliance is not intended for commercial use
4
SAFETY INSTRUCTIONS
• Do not insert any foreign objects into the ventilation.
• Keep all ventilation clear of any draped fabric or curtains.
• The appliance must not be located immediately below a mains
socket. Do not use the appliance with a programmer, timer or
any other device that switches the appliance on automatically. A
fire risk exists if the appliance is covered or positioned
incorrectly.
• Caution: Some parts of this product can become very hot and
cause burns. Particular attention must be given when children
or vulnerable people are present.
• Do not operate this appliance for anything other than its
intended use.
• This appliance is not intended for commercial use.
• This product is intended for household use only. Do not use
outdoors.
• This product is only intended for heating.
• Warning: It is hazardous for anyone other than a competent
person to carry out any service or repair operation which
involves the removal of a cover which gives protection against
exposure to electrical parts.
• This heater is filled with a precise quantity of special oil. Repairs
requiring opening of the oil container are only to be made by
the manufacturer or his service agent who should be contacted
if there is an oil leak.
• When scrapping the heater, follow the regulations concerning
the disposal of oil.
• Warning: Children should not use this appliance. Close
supervision is necessary when any appliances are used near
children.
5
SAFETY INSTRUCTIONS
• This product is intended for household use only. Do
not use outdoors.
• This product is only intended for heating.
• Warning: It is hazardous for anyone other than a
competent person to carry out any service or repair
operation which involves the removal of a cover which
gives protection against exposure to electrical parts.
• Warning: Children should not use this appliance. Close
supervision is necessary when any appliances are used
near children.
• Warning: This appliance is not intended for use by
persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised
to make sure that they do not play with or use the
appliance.
• Warning: In order to avoid overheating, do not cover the
heater.
•
This symbol means “DO NOT COVER”
6
SAFETY INSTRUCTIONS
Electrical Safety
THIS APPLIANCE MUST BE PLUGGED INTO AN EARTHED
SOCKET
• Before switching on, make sure that the voltage of your
electricity supply is the same as that indicated on the
rating plate. This product is designed to operate on 220 –
240V AC; 50Hz. Connection to any other power source
may damage the unit.
• This product may be fitted with a non re-wireable plug. If
it is necessary to change the fuse in the plug, the fuse
cover must be refitted. If the fuse cover becomes lost or
damaged, the plug must not be used until a suitable
replacement is obtained.
• If the plug has to be changed because it is not suitable for
your socket, or becomes damaged in any way, it should be
cut off and an appropriate plug fitted. This should be
carried out by a qualified electrician. The plug removed
must be disposed of safely, as insertion into a 13 Amp
socket is likely to cause an electrical hazard.
7
FEATURE DIAGRAM
For Customer Services & Spare Parts please call 0345 209 7461
Or visit us at mda.russellhobbs.com
1. Power/Heat Control Dial
2. Air outlet
3. Thermostat Control Dial
4. Power Indication Light
1
2
3
4
8
USING YOUR HEATER
1. Before connecting to the mains socket, position the
appliance away from curtains, furniture or wall coverings
and other flammable materials.
2. Insert the mains plug into a suitable 13 Amp mains socket.
3. To activate the heater, turn the power control dial clock
wise to the fan icon ‘ ’ for cool air, the ‘ ’ setting for the low
heat setting (1200W) and to the ‘ ’ setting for the
maximum heat setting (2000W).
4. Turn the Thermostat Control clockwise to increase the
temperature.
Note: this appliance will not operate if the thermostat has
been set too low.
Note: If the thermostat dial is set toward the highest setting
and the power control is set to off then the indicator light will
not stay illuminated. No heat will be emitted as the power to
the heating elements is off.
9
USING YOUR HEATER
Safety Protective Devices
The appliance is fitted with an over heat protection
system and a tip over switch.
• Overheat protection - the power to the heating
elements will automatically cut off if the temperature
of the heating elements exceeds a certain limit. In
the event of overheating, the heater will stop
operating. Switch the appliance off and allow it to
completely cool.
• Tip over switch - The unit needs to be placed on a flat
and firm surface to ensure that the tip over switch is
balanced. If in the event that the unit tips over or is
placed on an uneven or soft surface the fan will not
operate as the tip over switch will be activated and
the appliance will cut out.
• Note: the safety tip over switch is housed within the
product. When the product is moved you will hear
the tip over switch moving. It will make a rattling
noise but please note this is normal.
10
CLEANING AND CARE
WARNING
Before you clean the appliance, disconnect the
mains plug from the wall socket.
• Allow the appliance to cool down completely before
cleaning.
• Do not immerse cord, plug or appliance in any liquid or
allow moisture to come into contact with electrical
parts.
• Clean the outer surface using a moist cloth and wipe
over with a dry, soft cloth.
• Do not use harsh detergents, abrasives or spray on
cleaners.
• Don’t allow water to seep into the openings or come
into contact with electrical connections.
• Allow sufficient drying time before operating again.
• Clean the air inlets and outlets regularly with a vacuum
cleaner using the brush attachment (with regular use,
at least twice a year).
• When the appliance is not in use. We recommend that,
the heater is re-packed in its original packaging and
stored in a cool, dry place.
11
PROBLEM SOLVING
My appliance does not work when I turn it on:
• Check that your appliance is plugged in and the power is
turned on at the mains socket.
• Try another mains socket.
• Check the appliance is in an upright position.
• Check that the thermostat setting has not been set too low.
• If the appliance still doesn’t work, do not try to repair it
yourself.
• Check the tip over switch has not activated by lifting the
appliance up and rotating it before placing the feet on a firm
and flat surface
If your appliance power is automatically cut off, follow the step
below:
• Unplug your appliance from the mains socket and allow it to
completely cool down.
• Inspect your appliance. Clean the air inlet and air outlet with
a vacuum cleaner if necessary. If there are any signs of
physical damage (e.g. melting, or burning of the case), do not
attempt to use the appliance. Please leave all maintenance
work to qualified personnel.
• Plug in the appliance and switch it on again. If it cuts off
again, move the appliance to a better ventilated location.
12
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Customer Service Team, on 0345 209 7461,
who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the original
purchase. If any defect arises due to faulty materials or workmanship,
the faulty product must be returned to the place of purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original proof of
purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
• It must be used for domestic purposes only and for its intended use.
• This warranty does not cover wear and tear, damage, misuse or
consumable parts.
This does not affect your statutory rights.
GUARANTEE AND CUSTOMER
SERVICES
For Customer Services & Spare Parts please call 03452097461
Or visit us at mda.russellhobbs.com
13
CONNECTION TO THE MAINS
SUPPLY
This appliance is designed to operate from a mains supply of
220-240V~50Hz/60Hz.
Check that the voltage marked on the product corresponds
with your supply voltage.
How to change the fuse
1. Slot the end of a screwdriver into the recess in the fuse
holder of the plug.
2. Pull the fuse holder upwards until free of the plug and slide
the fuse out.
3. Replace the fuse and replace fuse holder, pushing down
until locked into place.
Important: Only ever use a 10 amp fuse.
14
SPECIFICATION
15
Model number
RHRETFH1002B, RHRETFH1002G,RHRETFH1002WDB
Item Symbol Value Unit Item Unit
Heat output
Type of heat input, for electric storage local space heaters only
Nominal heat
output
P
nom 2.0 kW
manual heat charge control, with
integrated thermostat
No
Minimum
heatoutput
(indicative)
P
min 1.2 kW
manual heat charge control with
room and/or outdoor temperature
feedback
No
Maximum
continuous heat
output
P
max,c 2.0 kW
electronic heat charge control with
room and/or outdoor temperature
feedback
No
fan assisted heat output
No
Auxiliary electricity consumption
Type of heat output/room temperature control
At nominal heat
output
el
max N/A kW
single stage heat output and no
room temperature control
No
At minimum heat
output
el
min N/A kW
Two or more manual stages, no
room temperature control
No
In standby mode
el
SB 0 kW
with mechanic thermostat room
temperature control
Yes
with electronic room temperature
control
No
electronic room temperature
control plus day timer
No
electronic room temperature
control plus week timer
No
Other control options (multiple selections possible)
room temperature control, with
presence detection
No
room temperature control, with
open
windowdetection
No
with distance control option
No
with adaptive start control
No
with working time limitation
No
with black bulb sensor
No
Contact details
Product Care Trading Limited, Wigan, WN2 4AY
PCT (NI) Ltd, Belfast, BT5 5AD
Russell Hobbs is a registered trademark used under license from Spectrum
Brands (UK) Ltd. Made under license by Product Care Trading Ltd., Wigan,
WN2 4AY/PCT (NI) Ltd, Belfast, BT5 5AD.
Russell Hobbs Support: call 0345 209 7461 or visit: mda.russellhobbs.com
The ‘wheelie bin’ symbol is known as the 'Crossed-out wheelie bin Symbol'.
When this symbol is marked on a product/batteries, it means that the
product/batteries should not be disposed of with your general household
waste. Only discard electrical/electronic/battery items in separate collection
schemes, which cater for the recovery and recycling of materials contained
within. Your co-operation is vital to ensure the success of these schemes
and for the protection of the environment. For your nearest disposal facility,
visit www.recycle-more.co.uk or ask in store for details.
SEDEX – Connecting businesses and their global suppliers to share ethical
data and enabling improvement in ethical performance. Visit
www.sedex.org.uk for further information.
We reserve the right, due to possible changes to design, to alter the
instruction manual without prior notice.
Revision 2.4
16
