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20
EN
Problem Possible Causes & Corrective Action
Water drips Indoors.
The air conditioner is not tilted to the outside.
• For proper water disposal, make sure the air conditioner slants slightly from
the cabinet front to the rear.
Water collects in
base pan.
Moisture removed from air and drains into base pan.
• This is normal for a short period in areas with little humidity; normal for a
longer period in very humid areas.
Air conditioner turns
on and off rapidly.
Dirty air filter - air restricted.
• Clean air filter.
Outside temperature extremely hot.
• Refer to installation instructions or check with installer.
Noise when unit is
cooling.
Air movement sound.
• This is normal. If too loud, set to lower FAN Setting.
Window vibration - poor installation.
• Refer to installation instructions or check with installer.
Room too cold.
Set temperature too low.
• Increase set temperature.
Remote sensing
deactivating
prematurely.
Remote control not located within range.
• Place remote control within 20 feet & 120° radius of the front of the unit.
Remote control signal obstructed.
• Remove obstruction.
NOTE
• If you see “CH” in the display, please call 1-800-243-0000.
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