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18
Issues Self check Solutions
In humid regions, a large
temperature difference between
the room’s air and the conditioned
air can cause white mist. After a
while, indoor temperature and
humidity will decrease and the
mist will disappear.
Remove the odour source and
clean the reusable filter.
Temperature can’t be adjusted
under auto mode.
Temperature setting range:
61°F(16°C) - 86°F(30°C).
Clean the air filter.
Adjust the temperature setting
and mode.
Close windows and curtains
during periods of high heat or
bright sunshine.
Make sure all doors and
windows are closed.
Disconnect power, wait
30 seconds and restart, then
turn on the unit again.
Low hissing sound when the
system starts, has just stopped
running, or is defrosting. This
noise is normal and is caused
by the refrigerant gas stopping
or changing direction.
Are the indoor
temperature or
humidity levels high?
Check whether there’s
odour source such as
new furniture or
smoking, etc.
Unit is running under
auto mode?
Your desired
temperature exceeds
the set temperature
range?
Is the air filter dirty?
Are the temperature
and mode settings
proper?
Is direct or strong
sunlight shining into
the room during cooling?
Are doors and windows
open to the room?
Check if there’s
interference such as
cell phone towers,
thunder, wireless
devices, etc.
Air conditioner was just
turned on or turned off?
White mist emitted
from indoor unit
Strange odours
emitted
Set temperature
can’t be adjusted
Poor cooling
or heating
performance
Operation is
unstable and
abnormal
Abnormal noises
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