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For Customer Services & Spare Parts please call 0345 208 8750
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
or visit us at www.productcare.co.uk
18
Trouble shooting
Problem
Cause Solution
Your appliance does
not start.
It is not plugged in Plug the machine in
The fuse has blown Replace the fuse
Electricity cut -off Check mains power
Start/pause button not pressed Press the Start/pause button
The machine door is not completely closed
Close the machine door
Clothes aren't dry
Dryer has been underloaded
If you are drying laundry that weighs less than
0.5kg (small loads) when wet. Then the Time+
programme must be used
Dryer has been overloaded Remove excessive clothes
Incorrect programme selected for the type
of fabric you are drying
Check that you used the correct programme.
Lint/fluff filter full
Check that the lint/fluff filter has been cleaned.
A blocked filter will restrict the airflow.
Dryer not working correctly
Check that your dryer is heating - below the
door in the middle, should feel warm to the
touch after the first 10-15 minutes of its
programme
Laundry has shrunk,
become felted or
deteriorated
Programme suitable for the laundry type
might have not been used
Only dry laundry which is suitable for drying in
your machine after checking the labels on your
clothes. Also select a programme suitable for
the laundry type to dry your clothes
Long drying time
Lint/fluff filter full
The fluff filter/lint filter It should be cleaned
after each load
Incorrect programme selected for the type
of fabric you are drying
Change the programme
Flexible Vent Hose blocked or kinked
Check it for foreign objects or condensate
(water)
Air inlet obstructed Clear obstruction
Flap on the storm cover obstructed
(Permanent venting)
Clear obstruction
Clothes excessive wet Re-run the programme
Dryer has been overloaded Remove excessive clothes
External hot or can
smell hot
Lint/fluff filter full or dirty Clean the lint/fluff filter
The uptake or exhaust duct is dirty Clean the uptake or exhaust duct
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