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Lexmark MS312DN User Manual
Lexmark MS312DN
User's Guide PDF Lexmark MS312, MS315, MS317, MS415, MS417
For MS312DN.
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Contents
Safety information
Conventions
Learning about the printer
Using this guide
Finding information about the printer
Selecting a location for the printer
Printer configurations
Additional printer setup
Installing internal options
Available internal options
Accessing the controller board
Installing an optional card
Installing hardware options
Installing optional trays
Attaching cables
Setting up the printer software
Installing the printer software
Adding available options in the print driver
Networking
Preparing to set up the printer on an Ethernet network
Preparing to set up the printer on a wireless network
MS315 and MS415 Wireless Setup Wizard
Connecting the printer using the Wireless Setup Wizard
MS312 Wi-Fi Protected Setup
Connecting the printer to a wireless network using Wi-Fi Protected Setup
MS315 and MS415 Wi-Fi Protected Setup
Connecting the printer to a wireless network using Wi-Fi Protected Setup
Connecting MS312 to a wireless network using the printer software
Using the Wireless Setup Utility (Windows only)
Using the Wireless Setup Assistant (Macintosh only)
Connecting the printer to a wireless network using the Embedded Web Server
Verifying printer setup
MS312 and MS317 printing menu settings and network setup pages
Printing a menu settings page
Printing a network setup page
MS315, MS415, and MS417 printing menu settings and network setup pages
Printing a menu settings page
Printing a network setup page
Using MS312 and MS317
Using the printer control panel
Understanding the colors of the Sleep button and indicator lights
Installing the Local Printer Settings Utility
Using the Local Printer Settings Utility
Using MS315, MS415, and MS417
Using the control panel
Understanding the colors of the Sleep button and indicator lights
Accessing the Embedded Web Server
Loading paper and specialty media
MS312 and MS317 paper size and type setup
Setting the paper size and type
Configuring Universal paper settings
MS315, MS415, and MS417 paper size and type setup
Setting the paper size and type
Configuring Universal paper settings
Using the standard bin and paper stop
Loading trays
Loading the multipurpose feeder
Linking and unlinking trays
MS312 and MS317 tray linking
Linking and unlinking trays
Configuring a custom paper type
Assigning a custom paper type
MS315, MS415, and MS417 tray linking
Linking and unlinking trays
Creating a custom name for a paper type
Assigning a custom paper type
Paper and specialty media guide
Paper guidelines
Paper characteristics
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Using specialty media
Tips on using card stock
Tips on using envelopes
Tips on using labels
Tips on using letterhead
Tips on using transparencies
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Printing
Printing a document
Printing from a computer
MS312 and MS317 toner darkness adjustment
Adjusting toner darkness
MS315, MS415, and MS417 toner darkness adjustment
Adjusting toner darkness
Printing from a mobile device
Printing from a mobile device using Mopria Print Service
Printing from a mobile device using Google Cloud Print
Printing from a mobile device using AirPrint
Printing from a mobile device using Lexmark Mobile Print
MS315, MS415, and MS417 printing confidential and other held jobs
Storing print jobs in the printer
Printing information pages
MS312 and MS317 information pages
Printing a font sample list
MS315, MS415, and MS417 information pages
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Saving money and the environment
Saving paper and toner
Using recycled paper
Conserving supplies
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Managing the printer
Finding advanced networking and administrator information
Copying printer settings to other printers
Configuring supply notifications from the Embedded Web Server
MS312 and MS317 printer management
Accessing the remote control panel
Viewing reports
Restoring factory default settings
Creating a printer control panel PIN
Saving energy
Using Eco-Mode
Using Hibernate mode
Setting Hibernate Timeout
Using Schedule Power Modes
MS315, MS415, and MS417 printer management
Checking the virtual display
Modifying confidential print settings
Saving energy
Using Eco-mode
Reducing printer noise
Using Hibernate mode
Setting Hibernate Timeout
Using Schedule Power Modes
Adjusting the brightness of the printer display
Restoring factory default settings
Adjusting Sleep mode
Securing the printer
Using the security lock feature
Statement of Volatility
Erasing volatile memory
Erasing non-volatile memory
MS312 and MS317 non-volatile memory erase
Erasing non-volatile memory
MS315, MS415, and MS417 non-volatile memory erase
Erasing non-volatile memory
Finding printer security information
Understanding the printer menus
MS312 and MS317 menus list
Menus list
MS315, MS415, and MS417 menus list
Menus list
Paper menu
MS312 and MS317 paper menu
Default Source menu
Paper Size/Type menu
MS315, MS415, and MS417 paper menus
Default Source menu
Paper Size/Type menu
Configure MP menu
Substitute Size menu
Paper Texture menu
Paper Weight menu
Paper Loading menu
Custom Types menu
Universal Setup menu
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
MS312 and MS317 network/ports menu
Standard Network or Network [x] menu
Reports menu
Wireless menu
MS315, MS415, and MS417 network/ports menus
Standard Network or Network [x] menus
Reports menu
Wireless menu
Network Card menu
TCP/IP menu
IPv6 menu
Standard USB menu
Standard Parallel menu
AppleTalk menu
SMTP Setup menu
Security menu
MS315, MS415, and MS417 security menu
Confidential Print menu
Security Audit Log menu
Set Date and Time menu
Settings menu
MS312 and MS317 general settings
General Settings menu
MS315, MS415, and MS417 general settings
General Settings menu
Print Settings
Setup menu
Finishing menu
Quality menu
XPS menu
PostScript menu
MS312 and MS317 print settings
Utilities menu
PCL Emul menu
MS315, MS415, MS417 print settings
Job Accounting menu
Utilities menu
PDF menu
PCL Emul menu
HTML menu
Image menu
MS315, MS415, and MS417 help menu
Help menu
Clearing jams
Avoiding jams
Identifying jam locations
Paper jam in the front door
Paper jam in the rear door
Paper jam in the standard bin
Paper jam in the duplex unit
Paper jam in trays
Paper jam in the multipurpose feeder
Maintaining the printer
Cleaning the printer
Checking the status of parts and supplies
Estimated number of remaining pages
Ordering parts and supplies
Using genuine Lexmark parts and supplies
Ordering toner cartridges
Ordering an imaging unit
Storing supplies
Replacing supplies
Replacing the toner cartridge
Replacing the imaging unit
Moving the printer
Moving the printer to another location
Shipping the printer
Troubleshooting
Understanding the printer messages
MS312 and MS317 printer messages
Bin full. Remove paper.
Cannot collate large document [37]
Cannot defrag flash memory [37]
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [paper size] load [orientation]
Change [paper source] to [paper type] [paper size] load [orientation]
Complex page may misprint [39]
Defective flash memory [51]
Flash memory full [52]
Flash memory unformatted [53]
Memory low, no Resource Save [35]
Network error, port [x] [54]
Network error, standard port [54]
Paper too short [34]
Printer restart. Check last job.
Rear USB port disabled [56]
Too many trays. Remove some. [58]
MS315, MS415, and MS417 printer messages
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [paper size] load [orientation]
Change [paper source] to [paper type] [paper size] load [orientation]
Complex page, some data may not have printed [39]
Configuration change, some held jobs were not restored [57]
Defective flash detected [51]
Incorrect paper size, open [paper source] [34]
Insufficient memory to support Resource Save feature [35]
Insufficient memory to collate job [37]
Insufficient memory for Flash Memory Defragment operation [37]
Insufficient memory, some Held Jobs were deleted [37]
Insufficient memory, some held jobs will not be restored [37]
Network [x] software error [54]
Not enough free space in flash memory for resources [52]
Printer had to restart. Last job may be incomplete.
Remove paper from standard output bin
Serial option [x] error [54]
SMTP server not set up. Contact system administrator.
Standard network software error [54]
Standard parallel port disabled [56]
Standard USB port disabled [56]
Too many flash options installed [58]
Too many trays attached [58]
Unformatted flash detected [53]
Unsupported option in slot [x] [55]
Weblink server not set up. Contact system administrator.
Cartridge, imaging unit mismatch [41.xy]
Cartridge nearly low [88.xy]
Cartridge low [88.xy]
Cartridge very low, [x] estimated pages remain [88.xy]
Close front door
Credentials invalid. Print job canceled.
Imaging unit nearly low [84.xy]
Imaging unit low [84.xy]
Imaging unit very low, [x] estimated pages remain [84.xy]
Insert tray [x]
Load [paper source] with [custom string] [orientation]
Load [paper source] with [custom type name] [orientation]
Load [paper source] with [paper size] [orientation]
Load [paper source] with [paper type] [paper size] [orientation]
Load multipurpose feeder with [custom type name] [orientation]
Load multipurpose feeder with [custom string] [orientation]
Load multipurpose feeder with [paper size] [orientation]
Load multipurpose feeder with [paper type] [paper size] [orientation]
Memory full [38]
Non-Lexmark [supply type], see User’s Guide [33.xy]
Parallel port disabled [56]
Print quota exceeded. Print job canceled.
Print quota exceeded. Print job incomplete.
Reinstall missing or unresponsive cartridge [31.xy]
Reinstall missing or unresponsive imaging unit [31.xy]
Replace cartridge, 0 estimated pages remain [88.xy]
Replace cartridge, printer region mismatch [42.xy]
Replace imaging unit, 0 estimated pages remain [84.xy]
Replace maintenance kit [80.xy]
Replace unsupported cartridge [32.xy]
Replace unsupported imaging unit [32.xy]
Solving printer problems
Basic printer problems
The printer is not responding
Printer display is blank
Option problems
Cannot detect internal option
Tray problems
MS312 and MS317 paper feed problems
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
MS315, MS415, and MS417 paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Solving print problems
Printing problems
Print jobs do not print
Printing slows down
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Large jobs do not collate
Unexpected page breaks occur
MS312 and MS317 printing problems
Print job takes longer than expected
MS315, MS415, and MS417 printing problems
Multiple-language PDF files do not print
Confidential and other held jobs do not print
Print job takes longer than expected
Print quality problems
Clipped pages or images
Shadow images appear on prints
Gray background on prints
Incorrect margins on prints
Paper curl
Print irregularities
Repeating defects appear on prints
Print is too dark
Print is too light
Printer is printing blank pages
Skewed print
Printer is printing solid black pages
Transparency print quality is poor
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Horizontal voids appear on prints
Vertical voids appear on prints
Toner specks appear on prints
Toner fog or background shading appears on prints
Toner rubs off
Uneven print density
MS312 and MS317 print quality problem
Characters have jagged or uneven edges
MS315, MS415, and MS417 print quality problem
Characters have jagged or uneven edges
Embedded Web Server does not open
Contacting customer support
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Licensing notices
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
India E-Waste notice
Product disposal
Static sensitivity notice
ENERGY STAR
Temperature information
Laser notice
Laser advisory label
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
European Community (EC) directives conformity
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
Index
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Contents
Table of Contents
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Previous
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Troubleshooting
Bookmarks
MS312, MS315, MS317
, MS415, and
MS417
User'
s Guide
November 2017
www
.lexmark.com
Machine type(s):
4514
Model(s):
330, 335, 530
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Pages: 210
Author: Lexmark
File created: 2017-10-02
Published: 2023-11-09
Updated: 2023-11-09
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Other documents for Lexmark MS312DN
The following documents are available:
Other Documents
User's Guide PDF Lexmark MS312, MS315, MS317, MS415, MS417 - (English)
Read Online
|
Download pdf
Quick Reference Lexmark MS312 - (English)
Download
Printer Data Cleanup Guide PDF - (English)
Download
Virtual Configuration Center Administrator's Guide - (English)
Download
Embedded Web Server Administrator's Guide - (English)
Download
Card Stock and Label Guide - (English)
Download
Universal Print Driver Version 3.0a White Paper - (English)
Download
Product Information Guide - (English)
Download
Printer, Option, and Stand Compatibility Guide - (English)
Download
Printer Drivers for UNIX & Linux Systems - (English)
Download
Paper and Specialty Media Guide PDF - (English)
Download
Default-to-Duplex Driver Information Guide - (English)
Download
Specification
Technical Reference PDF Lexmark MS312 - (English)
Download
Photos
Photos:
View Photos
Specifications
Brand:
Lexmark
Model: MS312DN
Category:
Printer - Copier - Fax - Scanner
See other models:
MX810DTME
MX812DXE
X364DN
CS410DN
MX331ADN
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Table of Contents
×
Contents
2
Safety information
6
Conventions
6
Learning about the printer
9
Using this guide
9
Finding information about the printer
9
Selecting a location for the printer
10
Printer configurations
11
Additional printer setup
14
Installing internal options
14
Available internal options
14
Accessing the controller board
14
Installing an optional card
15
Installing hardware options
17
Installing optional trays
17
Attaching cables
18
Setting up the printer software
19
Installing the printer software
19
Adding available options in the print driver
20
Networking
20
Preparing to set up the printer on an Ethernet network
20
Preparing to set up the printer on a wireless network
21
MS315 and MS415 Wireless Setup Wizard
22
Connecting the printer using the Wireless Setup Wizard
22
MS312 Wi-Fi Protected Setup
22
Connecting the printer to a wireless network using Wi-Fi Protected Setup
22
MS315 and MS415 Wi-Fi Protected Setup
23
Connecting the printer to a wireless network using Wi-Fi Protected Setup
23
Connecting MS312 to a wireless network using the printer software
24
Using the Wireless Setup Utility (Windows only)
24
Using the Wireless Setup Assistant (Macintosh only)
24
Connecting the printer to a wireless network using the Embedded Web Server
25
Verifying printer setup
25
MS312 and MS317 printing menu settings and network setup pages
25
Printing a menu settings page
25
Printing a network setup page
26
MS315, MS415, and MS417 printing menu settings and network setup pages
26
Printing a menu settings page
26
Printing a network setup page
27
Using MS312 and MS317
28
Using the printer control panel
28
Understanding the colors of the Sleep button and indicator lights
29
Installing the Local Printer Settings Utility
29
Using the Local Printer Settings Utility
30
Using MS315, MS415, and MS417
31
Using the control panel
31
Understanding the colors of the Sleep button and indicator lights
32
Accessing the Embedded Web Server
32
Loading paper and specialty media
33
MS312 and MS317 paper size and type setup
33
Setting the paper size and type
33
Configuring Universal paper settings
33
MS315, MS415, and MS417 paper size and type setup
34
Setting the paper size and type
34
Configuring Universal paper settings
34
Using the standard bin and paper stop
34
Loading trays
35
Loading the multipurpose feeder
39
Linking and unlinking trays
42
MS312 and MS317 tray linking
42
Linking and unlinking trays
42
Configuring a custom paper type
43
Assigning a custom paper type
43
MS315, MS415, and MS417 tray linking
44
Linking and unlinking trays
44
Creating a custom name for a paper type
44
Assigning a custom paper type
45
Paper and specialty media guide
46
Paper guidelines
46
Paper characteristics
46
Unacceptable paper
47
Selecting paper
47
Selecting preprinted forms and letterhead
47
Using recycled paper and other office papers
48
Storing paper
49
Using specialty media
49
Tips on using card stock
49
Tips on using envelopes
50
Tips on using labels
50
Tips on using letterhead
51
Tips on using transparencies
51
Supported paper sizes, types, and weights
52
Supported paper sizes
52
Supported paper types and weights
53
Printing
55
Printing a document
55
Printing from a computer
55
MS312 and MS317 toner darkness adjustment
55
Adjusting toner darkness
55
MS315, MS415, and MS417 toner darkness adjustment
56
Adjusting toner darkness
56
Printing from a mobile device
56
Printing from a mobile device using Mopria Print Service
56
Printing from a mobile device using Google Cloud Print
56
Printing from a mobile device using AirPrint
57
Printing from a mobile device using Lexmark Mobile Print
57
MS315, MS415, and MS417 printing confidential and other held jobs
57
Storing print jobs in the printer
57
Printing information pages
58
MS312 and MS317 information pages
58
Printing a font sample list
58
MS315, MS415, and MS417 information pages
59
Printing a font sample list
59
Printing a directory list
59
Canceling a print job
59
Canceling a print job from the printer control panel
59
Canceling a print job from the computer
59
Saving money and the environment
60
Saving paper and toner
60
Using recycled paper
60
Conserving supplies
60
Recycling
60
Recycling Lexmark products
61
Recycling Lexmark packaging
61
Returning Lexmark cartridges for reuse or recycling
61
Managing the printer
62
Finding advanced networking and administrator information
62
Copying printer settings to other printers
62
Configuring supply notifications from the Embedded Web Server
62
MS312 and MS317 printer management
63
Accessing the remote control panel
63
Viewing reports
64
Restoring factory default settings
64
Creating a printer control panel PIN
64
Saving energy
65
Using Eco-Mode
65
Using Hibernate mode
65
Setting Hibernate Timeout
66
Using Schedule Power Modes
66
MS315, MS415, and MS417 printer management
67
Checking the virtual display
67
Modifying confidential print settings
67
Saving energy
67
Using Eco-mode
67
Reducing printer noise
68
Using Hibernate mode
69
Setting Hibernate Timeout
69
Using Schedule Power Modes
70
Adjusting the brightness of the printer display
70
Restoring factory default settings
70
Adjusting Sleep mode
71
Securing the printer
72
Using the security lock feature
72
Statement of Volatility
72
Erasing volatile memory
73
Erasing non-volatile memory
73
MS312 and MS317 non-volatile memory erase
73
Erasing non-volatile memory
73
MS315, MS415, and MS417 non-volatile memory erase
73
Erasing non-volatile memory
73
Finding printer security information
74
Understanding the printer menus
75
MS312 and MS317 menus list
75
Menus list
75
MS315, MS415, and MS417 menus list
75
Menus list
75
Paper menu
76
MS312 and MS317 paper menu
76
Default Source menu
76
Paper Size/Type menu
77
MS315, MS415, and MS417 paper menus
80
Default Source menu
80
Paper Size/Type menu
80
Configure MP menu
83
Substitute Size menu
83
Paper Texture menu
83
Paper Weight menu
85
Paper Loading menu
86
Custom Types menu
87
Universal Setup menu
88
Reports menu
88
Reports menu
88
Network/Ports menu
89
Active NIC menu
89
MS312 and MS317 network/ports menu
89
Standard Network or Network [x] menu
89
Reports menu
91
Wireless menu
91
MS315, MS415, and MS417 network/ports menus
92
Standard Network or Network [x] menus
92
Reports menu
93
Wireless menu
93
Network Card menu
94
TCP/IP menu
94
IPv6 menu
95
Standard USB menu
96
Standard Parallel menu
98
AppleTalk menu
99
SMTP Setup menu
100
Security menu
101
MS315, MS415, and MS417 security menu
101
Confidential Print menu
101
Security Audit Log menu
102
Set Date and Time menu
102
Settings menu
103
MS312 and MS317 general settings
103
General Settings menu
103
MS315, MS415, and MS417 general settings
107
General Settings menu
107
Print Settings
111
Setup menu
111
Finishing menu
112
Quality menu
114
XPS menu
115
PostScript menu
115
MS312 and MS317 print settings
115
Utilities menu
115
PCL Emul menu
116
MS315, MS415, MS417 print settings
118
Job Accounting menu
118
Utilities menu
120
PDF menu
120
PCL Emul menu
121
HTML menu
123
Image menu
124
MS315, MS415, and MS417 help menu
125
Help menu
125
Clearing jams
126
Avoiding jams
126
Identifying jam locations
127
Paper jam in the front door
128
Paper jam in the rear door
130
Paper jam in the standard bin
131
Paper jam in the duplex unit
131
Paper jam in trays
132
Paper jam in the multipurpose feeder
132
Maintaining the printer
134
Cleaning the printer
134
Checking the status of parts and supplies
134
Estimated number of remaining pages
135
Ordering parts and supplies
135
Using genuine Lexmark parts and supplies
135
Ordering toner cartridges
135
Ordering an imaging unit
137
Storing supplies
137
Replacing supplies
138
Replacing the toner cartridge
138
Replacing the imaging unit
139
Moving the printer
141
Moving the printer to another location
141
Shipping the printer
142
Troubleshooting
143
Understanding the printer messages
143
MS312 and MS317 printer messages
143
Bin full. Remove paper.
143
Cannot collate large document [37]
143
Cannot defrag flash memory [37]
143
Change [paper source] to [custom string] load [orientation]
143
Change [paper source] to [custom type name] load [orientation]
143
Change [paper source] to [paper size] load [orientation]
144
Change [paper source] to [paper type] [paper size] load [orientation]
144
Complex page may misprint [39]
144
Defective flash memory [51]
144
Flash memory full [52]
145
Flash memory unformatted [53]
145
Memory low, no Resource Save [35]
145
Network error, port [x] [54]
145
Network error, standard port [54]
145
Paper too short [34]
146
Printer restart. Check last job.
146
Rear USB port disabled [56]
146
Too many trays. Remove some. [58]
146
MS315, MS415, and MS417 printer messages
147
Change [paper source] to [custom string] load [orientation]
147
Change [paper source] to [custom type name] load [orientation]
147
Change [paper source] to [paper size] load [orientation]
147
Change [paper source] to [paper type] [paper size] load [orientation]
147
Complex page, some data may not have printed [39]
148
Configuration change, some held jobs were not restored [57]
148
Defective flash detected [51]
148
Incorrect paper size, open [paper source] [34]
148
Insufficient memory to support Resource Save feature [35]
148
Insufficient memory to collate job [37]
149
Insufficient memory for Flash Memory Defragment operation [37]
149
Insufficient memory, some Held Jobs were deleted [37]
149
Insufficient memory, some held jobs will not be restored [37]
149
Network [x] software error [54]
149
Not enough free space in flash memory for resources [52]
150
Printer had to restart. Last job may be incomplete.
150
Remove paper from standard output bin
150
Serial option [x] error [54]
150
SMTP server not set up. Contact system administrator.
150
Standard network software error [54]
150
Standard parallel port disabled [56]
151
Standard USB port disabled [56]
151
Too many flash options installed [58]
151
Too many trays attached [58]
151
Unformatted flash detected [53]
151
Unsupported option in slot [x] [55]
152
Weblink server not set up. Contact system administrator.
152
Cartridge, imaging unit mismatch [41.xy]
152
Cartridge nearly low [88.xy]
152
Cartridge low [88.xy]
152
Cartridge very low, [x] estimated pages remain [88.xy]
152
Close front door
153
Credentials invalid. Print job canceled.
153
Imaging unit nearly low [84.xy]
153
Imaging unit low [84.xy]
153
Imaging unit very low, [x] estimated pages remain [84.xy]
153
Insert tray [x]
153
Load [paper source] with [custom string] [orientation]
153
Load [paper source] with [custom type name] [orientation]
154
Load [paper source] with [paper size] [orientation]
154
Load [paper source] with [paper type] [paper size] [orientation]
154
Load multipurpose feeder with [custom type name] [orientation]
154
Load multipurpose feeder with [custom string] [orientation]
155
Load multipurpose feeder with [paper size] [orientation]
155
Load multipurpose feeder with [paper type] [paper size] [orientation]
155
Memory full [38]
155
Non-Lexmark [supply type], see User’s Guide [33.xy]
155
Parallel port disabled [56]
156
Print quota exceeded. Print job canceled.
156
Print quota exceeded. Print job incomplete.
156
Reinstall missing or unresponsive cartridge [31.xy]
156
Reinstall missing or unresponsive imaging unit [31.xy]
157
Replace cartridge, 0 estimated pages remain [88.xy]
157
Replace cartridge, printer region mismatch [42.xy]
157
Replace imaging unit, 0 estimated pages remain [84.xy]
157
Replace maintenance kit [80.xy]
158
Replace unsupported cartridge [32.xy]
158
Replace unsupported imaging unit [32.xy]
158
Solving printer problems
159
Basic printer problems
159
The printer is not responding
159
Printer display is blank
161
Option problems
161
Cannot detect internal option
161
Tray problems
162
MS312 and MS317 paper feed problems
163
Paper jam message remains after jam is cleared
163
Jammed pages are not reprinted
163
MS315, MS415, and MS417 paper feed problems
164
Paper frequently jams
164
Paper jam message remains after jam is cleared
164
Jammed pages are not reprinted
165
Solving print problems
165
Printing problems
165
Print jobs do not print
165
Printing slows down
166
Job prints from the wrong tray or on the wrong paper
167
Incorrect characters print
167
Tray linking does not work
168
Large jobs do not collate
168
Unexpected page breaks occur
169
MS312 and MS317 printing problems
169
Print job takes longer than expected
169
MS315, MS415, and MS417 printing problems
170
Multiple-language PDF files do not print
170
Confidential and other held jobs do not print
171
Print job takes longer than expected
171
Print quality problems
172
Clipped pages or images
172
Shadow images appear on prints
173
Gray background on prints
174
Incorrect margins on prints
175
Paper curl
176
Print irregularities
177
Repeating defects appear on prints
178
Print is too dark
179
Print is too light
180
Printer is printing blank pages
181
Skewed print
182
Printer is printing solid black pages
183
Transparency print quality is poor
184
Streaked horizontal lines appear on prints
184
Streaked vertical lines appear on prints
185
Horizontal voids appear on prints
187
Vertical voids appear on prints
188
Toner specks appear on prints
189
Toner fog or background shading appears on prints
189
Toner rubs off
189
Uneven print density
190
MS312 and MS317 print quality problem
190
Characters have jagged or uneven edges
190
MS315, MS415, and MS417 print quality problem
191
Characters have jagged or uneven edges
191
Embedded Web Server does not open
192
Contacting customer support
193
Notices
194
Product information
194
Edition notice
194
GOVERNMENT END USERS
194
Trademarks
195
Federal Communications Commission (FCC) compliance information statement
196
Licensing notices
197
Noise emission levels
197
Waste from Electrical and Electronic Equipment (WEEE) directive
197
India E-Waste notice
197
Product disposal
198
Static sensitivity notice
198
ENERGY STAR
198
Temperature information
198
Laser notice
198
Laser advisory label
199
Power consumption
199
Product power consumption
199
Sleep Mode
200
Hibernate Mode
200
Off mode
200
Total energy usage
200
European Community (EC) directives conformity
201
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
201
Index
204
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