en-us Operating instructions
fr-ca Notice d'utilisation
Dishwasher
SHEM78WH5N
2
en-us
3
Table of contents
en-us Operating instructions
( Safety Definitions. . . . . . . . . . .5
(IMPORTANT SAFETY
INSTRUCTIONS . . . . . . . . . . . .6
ƒ Causes of Damage. . . . . . . . . .9
* Getting Started . . . . . . . . . . . .10
o Home Connect . . . . . . . . . . . .15
+ Water softening system /
special salt . . . . . . . . . . . . . . .19
, Rinse Aid. . . . . . . . . . . . . . . . .21
- Loading the Dishwasher . . . .23
. Detergent . . . . . . . . . . . . . . . .30
/ Dishwasher Cycles . . . . . . . .32
0 Dishwasher Cycle Options . .33
1 Operating the Dishwasher. . .36
2 Care and Maintenance. . . . . .39
3 Troubleshooting . . . . . . . . . . .43
4 Customer Service. . . . . . . . . .53
‡ Statement of Limited Product
Warranty . . . . . . . . . . . . . . . . .54
en-us
4
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Safety Definitions en-us
5
( Safety Definitions
Safety Definitions
WARNING
This indicates that death or
serious injuries may occur as a
result of non-observance of this
warning.
CAUTION
This indicates that minor or
moderate injuries may occur as
a result of non-observance of
this warning.
NOTICE
This indicates that damage to the
appliance or property may occur as a
result of non-compliance with this
advisory.
Note: This alerts you to important
information and/or tips.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
6
(IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
This dishwasher is provided with
Installation Instructions and this Use
and Care Manual. Read and
understand all instructions before
using the dishwasher.
This dishwasher is intended for use
up to a maximum altitude of
13,000 ft (4,000 meters) above sea
level.
To reduce the risk of fire, electrical
shock, or serious injury, observe the
following:
Risk of fire, electrical shock, or serious injury
WARNING
RISK OF INJURY OR DEATH!
Misuse of the dishwasher can
result in serious injury or death.
Do not use the dishwasher in
any way not covered in this
manual or for any purpose other
than those explained in the
following pages.
WARNING
RISK OF INJURY!
Severe injury and/or product
damage could result from the
use of unauthorized service
technicians or non-original
replacement parts. All repairs
must be performed by an
authorized service technician
using only original equipment
factory replacement parts.
WARNING
RISK OF ELECTRICAL SHOCK
OR FIRE!
Electrical shock or fire could
result if the electrical supply for
the dishwasher covered in this
manual is incorrectly installed or
if the dishwasher has been
improperly grounded. Do not
use the dishwasher covered in
this manual unless you are
certain the electrical supply has
been correctly installed and the
dishwasher has been properly
grounded.
WARNING
HEALTH HAZARD!
Never use harsh chemicals to
clean your dishwasher. Some
chloride-containing products
can damage your dishwasher
and may present health
hazards!
GROUNDING INSTRUCTIONS
This appliance must be grounded to
a metal, permanent wiring system or
an equipment grounding conductor
must be run with the circuit
conductors and connected to the
equipment grounding terminal or
lead on the dishwasher. See the
Installation Instructions included with
this dishwasher for more information
on electrical requirements.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
7
WARNING
RISK OF ELECTRIC SHOCK!
This appliance must be
grounded. In the event of a
malfunction or breakdown,
grounding will reduce the risk of
electric shock by providing a
path of least resistance for
electric current. This appliance
is equipped with a cord having
an equipment-grounding
conductor.
Improper connection of the
equipment-grounding conductor
can result in risk of electric
shock. Check with a qualified
electrician if you are in doubt
whether the appliance is
properly grounded.
Safe Operation
Use this dishwasher only for its
intended function, which is the
washing of household dishware and
kitchenware rated as dishwasher
safe.
Use only detergents or rinsing agents
recommended for use in a
dishwasher, and keep them out of
the reach of children.
CAUTION
When loading items to be
washed:
ʋLocate sharp items so they
are not likely to damage the
door seal.
ʋLoad knives and other sharp
utensils with their HANDLES
UP to reduce the risk of
cut-type injuries.
ʋDo not wash plastic items
unless they are marked
“dishwasher safe” or the
equivalent. For plastic items
not so marked, check the
manufacturer’s
recommendations.
ʋDo not operate your
dishwasher unless all
enclosure panels are in
place.
ʋDo not tamper with or
override controls and
interlocks.
Do not abuse, sit or stand on the
door or dish racks of the dishwasher.
WARNING
RISK OF INJURY!
To avoid risk of injury, always
use caution when opening the
door during or following a wash
cycle as hot water or steam
may escape. Do not fully open
the door until water noises have
stopped and steam has
subsided.
NSF/ANSI 184 Certified residential
dishwashers are not intended for
licensed food establishments.
Ensure that you follow the safety
instructions, even when they are out
of reach while operating the
appliance via the Home Connect
app. Also follow the instructions
provided by the app.
Child Safety
To reduce risk of injury, do not allow
children to play in or on the
dishwasher.
When children become old enough
to operate the appliance, it is the
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
8
responsibility of the parents/legal
guardians to ensure the children are
instructed in safe practices by
qualified persons.
Proper Care and Maintenance
WARNING
RISK OF EXPLOSION!
Under certain conditions,
hydrogen gas may be produced
in a hot water system that has
not been used for two weeks or
more. Hydrogen gas is
explosive. Before using a
dishwasher that is connected to
a hot water system that has
been unused for two weeks or
longer, turn on all hot water
faucets and let the water flow
from each for several minutes.
This will release any
accumulated hydrogen gas. As
the gas is explosive, do not
smoke or use an open flame
during this time.
Remove the dishwasher door to the
washing compartment when
removing an old dishwasher for
service or discarding.
To avoid floor damage and possible
mold growth, do not allow wet areas
to remain around or under the
dishwasher.
To avoid dishwasher damage, do not
allow water to remain in your
dishwasher systems through
extended periods of freezing
temperatures. Freezing temperatures
can damage the water fill valve and
potentially other components of your
dishwasher.
NOTICE
It is highly recommended for the end
user to become familiar with the
procedure to shut off the incoming
water supply and the procedure to
shut off the incoming power supply.
See the Installation Instructions or
contact your installer for more
information.
WARNING
STATE OF CALIFORNIA
PROPOSITION 65 WARNINGS!
This product contains one or
more chemicals known to the
State of California to cause
cancer, birth defects, or other
reproductive harm.
Causes of Damage en-us
9
ƒ Causes of Damage
Causes of Damage
NOTICES
ʋNever use steam cleaning
products to clean your
dishwasher. The manufacturer will
not be liable for the possible
damages or consequences.
ʋBleach-based wipes can cause
stainless-steel doors and tubs to
rust.
ʋUsing harsh chemicals
(e.g. bleach), abrasive cleaners,
scouring pads (metal or plastic),
or abrasive cloths/paper towels
can damage your dishwasher’s
exterior door panel, fascia panel
and buttons.
ʋTo avoid dishwasher damage, do
not load the dishwasher with
paper products, plastic bags,
packing materials or anything
other than normal, dishwasher
safe dishware and kitchenware.
en-us Getting Started
10
* Getting Started
Getting Started
Appliance overview
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Getting Started en-us
11
The numbers stated below refer to
the overview images on the previous
page of this manual.
Operating panel
Dishwasher interior
components
Display indicators
Info button
Info button
The Info button 8 can be used to
display additional wash cycle
information.
1.
Press the Info button 8.
2.
Press the wash cycle button.
Information on the selected wash
cycle is indicated on the display
window at the top @.
3.
To leave, press Info button 8.
Time setting
Time setting
When the appliance is switched on
for the first time, the time starts at
12:00 o’clock.
Set the time as follows:
1.
Open the door.
2.
Switch on On/Off switch (.
3.
Press Info button 8 for
3 seconds until the following text
is indicated on the display window
at the top @:
Scroll with < >
Set with - +
Leave with Setup 3 sec.
4.
Keep pressing button > )R until
the time setting is indicated on the
display window at the top @.
5.
Make the setting with setting
buttons + - X. If the selection
buttons + - X are held down,
the set values are changed in
10-minute increments.
6.
Press and hold the Info button
8 for 3 seconds.
(On/Off button
0Wash cycles
8Info button
@Digital display
HRinse aid refill indicator
PSalt refill indicator
XSelection buttons
`Delay start button
hRemote Start button
)" Wash cycle options
)* Start button
)2 Front display
): Door handle
)B Remote start display
)J Wi-Fi display
)R < > button
1* Third rack
12 Upper rack
1: Upper spray arm
1B Detergent tab tray
1J Vent hole
1R Lower spray arm
1Z Dispenser for special salt
1b Filters
1j Silverware basket
9" Lower rack
9* Rinse aid dispenser
92 Detergent dispenser
9: Lock for detergent dispenser
9B Rating plate
¯:¯¯ Cycle time remaining
%Refill rinse aid indicator
Lights up when rinse aid is
low
$Refill salt indicator
Lights up when salt is low
}Remote Start indicator
Function Remote Start is set
|Wi-Fi indicator
Wireless network connection
is active
en-us Getting Started
12
The selected setting has now been
stored.
Note: If the appliance was
disconnected from the power supply
for a prolonged period, the time
starts at 12:00 o’clock. Set the time.
Switching on the appliance
for the first time
When the dishwasher is switched on
for the first time, you are taken
directly to the settings for switching
on the appliance for the first time.
Note: If you select Home Connect
during the initial start-up, make
further settings via your dishwasher
app. Observe the supplied Home
Connect documents.
The following text is indicated on the
display window at the top @:
Scroll with < >
Set with + -
Leave with Setup 3 sec.
The required settings for switching on
the appliance for the first time are
listed in the table below.
Change the setting as follows:
1.
Keep pressing button > )R until
the required setting is displayed.
2.
Make the selection with setting
buttons + - X.
3.
Press and hold the Info button
8 for 3 seconds.
The selected setting has now been
stored.
Settings
Switching on the
appliance for the first
time
Factory setting Infotext
by pressing Info button
Language American English Language selection.
Home Connect Manual/
Home Connect Manual/Home Connect
Time format 24h 12h or 24h.
Time setting 12:00 Set the current time.
Water hardness °E0-8 Soft Setting water hardness. When using Multitabs,
select the lowest setting.
Rinse aid disp. Level 5 Amount of rinse aid affects drying. When using
Multitabs, select setting 0.
Getting Started en-us
13
Settings
The dishwasher has been preset with
certain settings for your convenience.
You can change these factory
settings.
Change the setting as follows:
1.
Open the door.
2.
Switch on On/Off switch (.
3.
Press Info button 8 for
3 seconds until the following text
is indicated on the display window
at the top @:
Scroll with < >
Set with - +
Leave with Setup 3 sec.
4.
Keep pressing button > )R until
the required setting is displayed.
5.
Make the selection with setting
buttons + - X.
6.
Press and hold the Info button
8 for 3 seconds.
The chosen setting has now been
stored.
You have the option of resetting all
changed settings back to the original
factory settings.
Note: When you reset your
dishwasher to the factory settings,
you are taken directly to the settings
for switching on the dishwasher for
the first time.
Setting Factory setting Infotext
by pressing Info button
Time setting 12:00 Set the current time.
Time format 24h 12h or 24h.
Time display Time Show end of wash cycle with display "Time" or "In
hours".
Language American English Language selection.
Water hardness °E0-8 Soft Setting water hardness. When using Multitabs, select
the lowest setting.
Rinse aid disp. Level 5 Amount of rinse aid affects drying. When using
Multitabs, select setting 0.
Sensor setting Standard Adjusting water clarity detection for best cleaning
results.
Extra dry Off Improved drying for glasses and plasticware.
Eco forecast Off Show the water and energy consumption.
Auto Power Off Off Appliance automatically switches off at end of rinsing
process.
Front display On The front display can be selected.
Start Programme Auto 45-65 °C When switching on, the last selected wash cycle
appears.
Tone volume Level 2 Volume of signal at end of wash cycle.
Button volume Level 2 Volume when using buttons.
Wi-Fi on/off Switch wireless network connection on or off.
en-us Getting Started
14
Notes
ʋThe “Network login” menu option
is only available if Wi-Fi has been
switched on.
ʋThe “Connect to App” menu
option is only available if a
connection to the home network
has been established.
Network login Manual or
Autom./ WSP Check WPS function on router. WiFi must be turned on
for this setting to appear.
No WPS function: Manual
WPS function: Automatic
Connect to the app Start with + Connect appliance to mobile terminal device. Appliance
must be connected to the network for this setting to
appear.
Greeting On When switching on the appliance, the brand logo can
be deselected.
Factory setting Reset Resetting to the factory setting.
Setting Factory setting Infotext
by pressing Info button
Home Connect en-us
15
o Home Connect
Home Connect
This dishwasher is Wi-Fi capable and
can be remotely controlled via a
mobile device.
If your dishwasher does not connect
to the home network, you can also
operate the dishwasher manually by
pressing the buttons.
Refer to appliance overview for the
location of the buttons.
a "Appliance overview" on page 10
Info button
Info button
The Info button 8 can be used to
display additional wash cycle
information.
1.
Press the Info button 8.
2.
Press the wash cycle button.
Information on the selected wash
cycle is indicated on the display
window at the top @.
3.
To leave, press Info button 8.
Setting up the app
To be able to operate the appliance
via Home Connect, the Home
Connect app must be installed on
your mobile device.
Observe the supplied Home Connect
documents with regard to this.
Follow the steps specified by the app
to implement the settings.
Setting up Home Connect
You can set your dishwasher by
pressing the remote start button }
h or proceed as follows:
1.
Open the door.
2.
Switch on the On/Off switch (.
3.
Press Info button 8 for
3 seconds until the following text
is indicated on the display window
at the top @:
Scroll with < >
Set with - +
Leave with Setup 3 sec.
4.
Keep pressing button > )R until
the required setting is indicated
on the display window at the top
@.
5.
Make the setting with setting
buttons + - X. See table in
section a "Settings" on page 13
6.
Press and hold the Info button
8 for 3 seconds.
The chosen setting has now been
stored.
Wi-Fi |
Wi-Fi
In the Wi-Fi menu you can activate
the wireless network connection with
“on” and deactivate it with “off”.
Notes
ʋIf you have selected the Wi-Fi “off”
setting, the “Network login” and
“Connect to App” settings are not
available.
ʋRemote control of the appliance
requires a stable wireless network
connection.
Network login
The “Network login” menu option is
not available unless you have
activated Wi-Fi.
In the “Network login” menu you can
select between “Autom./WPS” and
“Manual” to connect the dishwasher
to your home network.
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en-us Home Connect
16
Automatic: Connect to the home
network using the WPS function of
your router.
Manual: Connect your mobile device
to the Home Connect network. The
network settings are then manually
entered using the Home Connect
App to connect to your home
network.
Refer to Home Connect leaflet for
detailed instructions.
Following successful connection, the
following text is indicated on the
display window at the top @.
Observe the supplied Home Connect
documents with regard to this.
Connect to App
The “Connect to App” menu option is
not available unless there was a
connection to the home network.
The “Connect to App” setting
establishes the link between the
dishwasher, App and your user
account.
Following successful connection, the
following text is indicated on the
display window at the top @.
Observe the supplied Home Connect
documents with regard to this.
About data protection:
When your Home Connect
dishwasher is connected for the first
time to a WLAN network which is
connected to the Internet, your Home
Connect dishwasher transmits the
following categories of data to the
Home Connect server (initial
registration):
ʋ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
ʋSecurity certificate of the Wi-Fi
communication module (to ensure
a secure IT connection).
ʋThe current software and
hardware version of your
dishwasher.
ʋStatus of any previous resetting to
factory settings.
This initial registration prepares the
Home Connect functions for use and
is activated the first time you use
these Home Connect functions.
Please note that the Home Connect
functions can be used only in
conjunction with the Home Connect
App. Information on data protection
can be accessed in the Home
Connect App.
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Home Connect en-us
17
Remote start button }
Remote start button
When the dishwasher is connected to
the home network, activate the
dishwasher remote control by
pressing the remote start button
}h.
If the dishwasher has still not logged
into Home Connect, access the
Home Connect settings by pressing
the remote start button }h.
Observe the supplied Home Connect
documents with regard to this.
Note: Your dishwasher is protected
against unintentional operation. If the
appliance door remains open for
more than 4 seconds after pressing
the Remote Start button }h, the
operation will be paused. Press the
Remote Start button }h again and
close the appliance door. Also see
section a "Protection against
unintentional operation" on page 36
Notes
ʋWhen the login process is
complete, the Remote Start button
}h goes out.
ʋTo activate the remote control,
press the Remote Start button
}h.
ʋIf the Home Connect Assistant
was aborted during start-up, press
the Remote Start button }h
again.
ʋIf the connection to the router
fails, the Wi-Fi )J display flashes
on the display.
Wi-Fi without a connection
to the Home Connect server
ƒ
Wi-Fi without a connection to the Home Connect server
You can use the Home Connect App
to disconnect from the Home
Connect server.
The appliance is then locally
connected to your mobile device
without any connection to the Home
Connect server.
Note: If you did not deactivate the
connection to the Home Connect
server, check your Internet
connection.
Remote diagnosis ~
Remote diagnosis
Customer Service can use Remote
Customer Service~ to access your
appliance if you contact them.
Notes
ʋYou have to confirm Customer
Service access on your appliance.
ʋYou can switch off Remote
Customer Service ~ using the
On/Off switch ( or deactivate
Customer Service access in the
Home Connect App.
Declaration of Conformity
y
Declaration of Conformity
BSH Home Appliances Group hereby
declares that the appliance which
features Home Connect functionality
is in accordance with the essential
requirements and the other relevant
provisions of the directive
1999/5/EC. A detailed R&TTE
Declaration of Conformity can be
found online at
www.bosch-home.com among the
additional documents on the product
page for your appliance.
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en-us Home Connect
18
Wi-Fi® Module FCC/IC
Statements
Model: COM1
FCC ID: 2AHES-COMGEN1
IC: 21152-COMGEN1
The Home Connect module is a
communication device designed to
provide communication between
appliances and smart devices.
This module is integrated at the
factory, under direct control of B/S/H
Home Appliances Corporation, and is
not user servicable or upgradable. At
least 77/8 inch (20 cm) separation
distance should be maintained from
device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not
expressly approved could void
your authority to use this
equipment.
This device complies with Part 15 of
the FCC Rules. Operation to the
following two conditions:
1.
This device may not cause
harmful interference, and
2.
This device must accept any
interference received, including
interference that may cause
undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry
Canada licence-exempt
RSS standard(s).
Operation is subject to the following
two conditions:
1.
This device may not cause
interference, and
2.
This device must accept any
interference, including
interference that may cause
undesired operation of the device.
Water softening system / special salt en-us
19
+ Water softening
system / special salt
Water softening system / special salt
To ensure good rinsing results, the
dishwasher requires soft water, i.e.
water which is low in lime, otherwise
limescale will be deposited on the
utensils and interior container. Tap
water above 7° dH (1.2 mmol/l)
must be softened. The water
is softened with special salt
(regeneration salt) in the water
softening system of the dishwasher.
The setting and therefore the
required amount of salt depends on
the degree of hardness of your tap
water (see following water hardness
table).
Water hardness table
Using a water hardness test strip
The strip will be included in the
detergent sample kit.
Also refer to the instructions included
with the test strip.
Sample test strip
Adjusting the water
softening system
The amount of salt dispensed can be
set from 0 to 62°E. Salt is not
required at the set value 0-8.
Set the softening system as follows:
1.
Ask your local water utility
company for the water hardness
value of your tap water.
2.
Required setting can be found in
the water hardness table.
3.
Open the door.
4.
Switch on On/Off switch (.
5.
Press Info button 8 for
3 seconds until the following text
is indicated on the display window
at the top @:
Scroll with < >
Set with - +
Leave with Setup 3 sec.
6.
Keep pressing button > )R until
the water hardness is indicated
on the display window at the top
@.
7.
Make the selection with setting
buttons + - X.
8.
Press and hold the Info button
8 for 3 seconds.
The chosen setting has now been
stored.
Using special dishwasher
salt
As soon as the low salt indicator
lights up on the digital display @,
salt should be topped off. Always
refill with special salt immediately
before switching on the appliance.
This ensures that overrun special salt
solution is immediately washed out
and does not corrode the rinsing tub.
NOTICE
Detergent will destroy the water
softening system! Never pour
detergent into the salt dispenser.
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en-us Water softening system / special salt
20
Top off the salt as follows:
1.
Undo the screw plug on the
dispenser 1Z.
2.
Fill the dispenser with water
(required only when switching on
the appliance for the first time).
3.
Add salt as illustrated (do not use
table salt, salt tablets or salt for
use with whole house water
softeners).
The water is displaced and runs
out.
For more information about buying
dishwasher salt, please contact
customer service (1-800-944-2904).
Using detergents with salt
component
Detergent with a salt component
If combined detergents with a salt
component are used, special salt can
usually be omitted up to a water
hardness of 21° dH (37° fH,
26° Clarke, 3.7 mmol/l). If the water
hardness is over 21° dH, salt must
be used.
Switching off low salt
indicator / water softening
system
Switching off water softening system
If the use of combined detergents
with a salt component impairs the
low salt indicator P on the control
panel or the text on the display
window at the top @ (enough salt
for x rinse cycles), the displays can
be switched off.
Proceed as described under “Setting
water softening system” and set the
value to 0-8. The water softening
system and salt refill indicator
are now switched off.
Rinse Aid en-us
21
, Rinse Aid
Rinse Aid
To achieve proper drying, always use
a liquid rinse aid, even if your
detergent contains a rinse aid or
drying additive.
Note: The dishwasher indicates low
rinse aid by turning on the Rinse Aid
indicator on the display @. If this
indicator lights up, you need to refill
the rinse aid dispenser 9* by
following the directions below.
Adding rinse aid
NOTICE
To avoid oversudsing or clogging, do
not overfill the rinse aid
dispenser 9*. Wipe up any spills
with a damp cloth.
1.
Open the rinse aid dispenser 9*
by pressing on the latch of the lid
and pull it open.
2.
Add liquid rinse aid to the
dispenser 9* until it is full. Do
not overfill.
3.
Close the lid. Lid must be fully
closed until it clicks in order to
seal.
4.
Wipe up any excess rinse aid that
may have puddled when the
dispenser reservoir is full.
The indicator light will go out a few
moments after the dishwasher door
is shut.
NOTICE
Do not fill the rinse aid dispenser 9*
with detergent. Doing so will damage
the dishwasher.
PD[
en-us Rinse Aid
22
Setting the amount of rinse
aid used
The amount of rinse aid dispensed
can be set from 0 to 6. Set the
amount of rinse aid to be dispensed
to 5 to obtain a very good drying
result.
You should only change the setting if
streaks remain on the dishes (lower
the amount), or if dishes are not
getting dry enough (increase the
amount).
Set the amount of rinse aid as
follows:
1.
Open the door.
2.
Switch on On/Off button (.
3.
Press Info button 8 for
3 seconds until the following text
is indicated on the display window
at the top @:
Scroll with < >
Set with - +
Leave with Setup 3 sec.
4.
Keep pressing button > )R until
the rinse aid dispenser is
indicated on the display window
at the top @.
5.
Make the selection with setting
buttons + - X.
6.
Press and hold the Info button
8 for 3 seconds.
The chosen setting has now been
stored.
Turning off rinse aid
indicator
Proceed as described in the section
“Setting the amount of rinse aid
used” and set value to 0. The rinse
aid indicator is now turned off.
NOTICE
Using no rinse aid or setting the
dispenser to 0 may result in longer
cycle times consuming more energy
and water. The higher temperatures
and longer cycle times can damage
fine china or glassware.
Loading the Dishwasher en-us
23
- Loading the
Dishwasher
Loading the Dishwasher
Dishware material
Note: Before using your dishwasher
for the first time, check the
information in this section. Some
items are not dishwasher-safe and
should be hand washed; others
require special loading.
Glass and silverware
damage
Causes:
ʋGlass type.
ʋType of dishwasher detergent.
ʋWater temperature of the wash
cycle.
Recommendation:
ʋUse only glasses and porcelain
which the manufacturer
designates as dishwasher-safe.
ʋUse a detergent which protects
silverware.
ʋUse less intensive wash cycles
and take glass and silverware
out of the dishwasher as soon as
possible after the wash cycle
ends.
Recommended
Aluminum Colored anodized aluminum
may fade over time.
Minerals in your water may
cause the aluminum to
darken or spot. This can
usually be removed with a
soap-filled steel wool pad.
China, Crystal,
Stoneware Some hand-painted utensils
may discolor, fade or spot.
Hand wash these utensils.
Position fragile glassware so
that it will not topple over or
come in contact with other
utensils during the wash
cycle.
Glass Milk glass may discolor or
become yellow.
Non-stick
Coatings Apply a light coating of
vegetable oil to non-stick
surfaces after drying.
Plastics Make sure the plasticware is
dishwasher-safe.
Stainless Steel,
Sterling Silver
and Silver
Plates
Load these so they do not
come in contact with other
metals, stainless steel
dishwasher tub walls or the
inner door.
Not Recommended
Acrylic Crazing or small cracks
throughout the acrylic, may
occur.
Adhesive-
Joined Pieces Adhesives that join
materials such as plastic,
wood, bone, steel, copper,
tin, etc. may loosen.
Bone-Handled
Utensils Handles may separate.
Iron Iron will rust. Hand wash
and dry immediately.
Non-Dishware
Items Your dishwasher is intended
for use in cleaning ONLY
standard household
dishware and kitchenware.
Pewter, Brass,
Bronze These items will tarnish.
Hand wash and dry
immediately.
Tin Tin will stain. Hand wash
and dry immediately.
Wood Wooden bowls, wooden
utensils and utensils with
wooden handles can crack,
warp and lose their finish.
en-us Loading the Dishwasher
24
Loading the racks
For best dishwashing results,
observe the following when loading
the dishwasher:
ʋDo not pre-wash items with
loosely attached food soil.
ʋRemove all food particles, bones,
toothpicks and excessive grease.
ʋPre-treat items having burned-on,
baked-on or starchy soils.
ʋLoad dishes in the dishwasher
racks so the insides of bowls,
pots and pans are facing the
spray arms.
ʋAvoid nesting and contact points
between dishes.
ʋSeparate items of dissimilar
metals. Use care to not block
movement of the spray arms.
ʋOnly wash household dishware
and kitchenware rated as
dishwasher-safe.
Refer to the Dishware Materials
section for more information
about dishware suitability.
NOTICE
To avoid dishwasher damage, do not
load the dishwasher with paper
products, plastic bags, packing
materials or anything other than
normal, dishwasher safe dishware
and kitchenware.
Loading the upper rack
Ensure items do not protrude through
the bottom of the racks and block the
spray arms.
Note: When pushing the upper
rack 12 into the dishwasher, push it
until it stops against the back of the
tub so the upper rack spray
arm 1: connects to the water
supply at the back of the tub. Do not
push racks in using the door.
Loading the lower rack
Place large items in the lower
rack 9". Load pots, pans and bowls
upside down. Do not block the vent
hole 1J with tall baking sheets.
Load these items on the right side of
the dishwasher.
Recommended loading
pattern
For daily, regular or typical use
12 place setting
Lower rack 9"
Upper rack 12
Loading the Dishwasher en-us
25
Note: Folding the cup shelves down
will allow the cups to sit at an
increased angle and reduce water
pooling on cup bottoms.
Third rack 1*
Additional loading pattern
10 place setting
Lower rack 9"
Upper rack 12
Note: Folding the cup shelves down
will allow the cups to sit at an
increased angle and reduce water
pooling on cup bottoms.
Third rack 1*
Loading the silverware
basket
Place knives and sharp utensils with
their handles up and forks and
spoons with their handles down. If
large or oddly-shaped items are
loaded in the silverware basket, be
sure they do not nest together.
en-us Loading the Dishwasher
26
WARNING
RISK OF INJURY!
The sharp points and edges of
knives and other sharp utensils
can cause serious injury. Load
knives and other sharp utensils
with edges down. Do not allow
children to handle or play near
knives and sharp utensils.
This dishwasher is equipped with a
silverware drawer that should
accommodate most silverware
loading needs.
However, if you are washing while the
silverware drawer has been removed,
or with excess silverware, a
silverware basket is also included.
When loading the silverware basket
you should avoid excessive contact
points and nesting of similar items
(allowing two spons to rest inside
one another).
A good way to avoid excessive
contact points is to load the
silverware basket with the lids
closed, inserting each piece of
silverware into one of the individual
slots.
Unloading the dishwasher
When unloading the dishwasher, to
prevent water from dripping onto dry
dishes, unload the lower
rack 9" first. Next, unload the
silverware basket 1j followed by
the upper rack 12, and then the
third rack (if equipped).
Note: Dishes are more likely to chip
when unloading before cooling.
Adjusting the height of the
rack
If required, the height of the upper
rack 12 can be adjusted to create
more space for taller utensils either in
the upper or lower rack.
Arrange large plates up to a diameter
of 13.4 in (34 cm) in the lower
basket 9" as illustrated.
With
silverware
basket
Upper rack Lower rack
Setting 1
max. ø 9.4 in
(24 cm) 13.4 in
(34 cm)
Setting 2
max. ø 10.4 in
(26.5 cm) 12 in
(30.5 cm)
Setting 3
max. ø 11.4 in
(29 cm) 11 in (28 cm)
With
third rack
Upper rack Lower rack
Setting 1
max. ø 7 in (18 cm) 13.4 in
(34 cm)
Setting 2
max. ø 8 in
(20.5 cm) 12 in
(30.5 cm)
Setting 3
max. ø 9 in
(23 cm) 11 in (28 cm)
Loading the Dishwasher en-us
27
RackMatic®
The height of the upper rack 12 can
be adjusted in 3 steps to create more
space.
1.
Pull the upper rack out of the
dishwasher until it stops.
2.
To lower the rack, push the
RackMatic® lever inward.
3.
To raise the rack, hold the basket
on the sides of the upper rack
and lift it up.
Note: Check spray arm for clearance
after adjustment.
Rack accessories
Flip tines
The upper and lower rack are fitted
with flip tines that can be folded
down depending on what you may
need to load in the rack.
Lower rack flip tines: To fold down,
pull flip tine gently forward and
release it from the notch. Push the
flip tine downward. To fold up, push
flip tines into an upright position until
the holder engages in the notch.
Upper rack flip tines: To fold down,
push flip tines downward with gentle
pressure. To fold up, push flip tines
into an upright position until the
holder engages in the notch.
Third rack
The third rack 1* horizontally
positions knives, spatulas and other
oversized tools for improved cleaning
and easier loading and unloading.
Arrange cutlery in third rack as
illustrated.
en-us Loading the Dishwasher
28
You can fold down the side shelves
to provide more room for taller items
of silverware. The front rows of
prongs can be folded down to
provide room for wider handles.
Cup shelves
The cup shelves and the space
underneath them can be used for
small cups or for larger serving
utensils.
Removing/Installing third
rack
Removing third rack 1*
1.
Pull out third rack all the way (1).
2.
Lift upper rollers over the stopper
hooks of both rails (2).
3.
Pull third rack out forward and
upward so the the holding hooks
and the lower rollers of the rack
slide over the stopper hooks of
both rails (3).
&/,&.
&/,&.
Loading the Dishwasher en-us
29
Installing third rack 1*
1.
Pull out third rack rails all the
way (1).
2.
Insert third rack at an angle. Make
sure that the stopper hooks of
both rails slide in between the
holding hooks and the lower
rollers of the third rack (2).
3.
Slide third rack in and lift the
upper rollers over the front
stopper hooks of both rails (3).
4.
Push in third rack (4).
Removing/Installing upper
rack with Rackmatic®
Removing upper rack 12
1.
Pull out upper rack all the way (1).
2.
Lift front rollers over the stopper
hook of the rail (2).
3.
Pull out upper rack forwards and
upwards so that the upper and
lower rollers of the rack slide over
the stopper hooks of both
rails (3).
en-us Detergent
30
Installing upper rack 12
1.
Pull out upper rack rails all the
way (1).
2.
Insert upper rack at an angle.
Make sure that the stopper hooks
of both rails slide in between the
upper and lower rollers on the
rear side of the rack (2).
3.
Slide upper rack in and lift the
upper rollers over the front
stopper hooks of both rails (3).
4.
Push in upper rack (4).
. Detergent
Detergent
Use only detergent specifically
designed for dishwashers. For best
results, use fresh powdered
dishwashing detergent or detergent
tabs.
NOTICE
To avoid dishwasher damage:
ʋDo not use hand dishwashing
products in your dishwasher.
ʋDo not use too much detergent if
your water is soft. Using too much
detergent with soft water may
cause etching in glassware and
fine china.
Adding detergent
1.
If the detergent dispenser 92 is
still closed, push the button 9:
to open it.
Note: Make sure the detergent
dispenser is dry and clear of
detergent residue.
2.
Pour detergent into the dry
detergent dispenser 92 only.
Add detergent. Do not overfill the
detergent dispenser.
Detergent en-us
31
When using detergent tabs, lay
them such that they do not come
in contact with the cover, insert a
detergent tab flat, not on its side.
Note: Do not place detergent
tabs or utensils in the detergent
tab tray 1B. Place tabs or other
detergent forms directly in the
detergent dispenser 92.
Dosage: see manufacturer’s
instructions on the packaging.
3.
Close the lid by placing the finger
on the lid as shown. Slide the lid
closed and press down firmly until
it clicks.
The detergent dispenser will open
automatically at the ideal time for
the set cycle. The powder or liquid
detergent is distributed in the
appliance and is dissolved,
detergent tabs will fall into the
detergent tab tray 1B where it
dissolves during the cycle.
Tip: If the dishware is only lightly
soiled, slightly less than the indicated
amount of detergent is usually
adequate.
WEVSPO
WEVSPO
PD[
WEVSPO
&/,&.
en-us Dishwasher Cycles
32
/ Dishwasher Cycles
Dishwasher Cycles
Note: The Energy Guide label was based on the Normal soil sensing cycle as
follows: The unit was tested without any rinse aid (liquid) in the rinse aid
dispenser 9*. A single dose of detergent was inserted into the detergent
Wash cycle Recommended use Possible wash cycle option
Heavy Best for cleaning items with baked-on
food or grease. These dishes would
normally require soaking or hand
scouring.
all
Auto Smartest cycle, with most flexible soil
sensing, which is ideal for mixed dishware
and food soils.
all
Delicate Best for delicate dishes and glasses. This
cycle lowers temperature and cycle
length to protect dishes and decrease
energy usage.
Delay
Speed Perfect
Eco
Extra Dry
Normal
(see note at
bottom of table)
Recommended for daily, regular or typical
use to completely wash a full load of
normally soiled dishes.
all
Note: In order to obtain optimal
performance with minimum energy
consumption, it is recommended to
disable all available options and
settings, except Auto Power Off - set
to “after one minute”
a "AutoPowerOff (Switching off
automatically after the end of the
wash cycle)" on page 37
Speed60 Cleans freshly soiled dishes with easy to
remove soils.
This cycle reduces cycle time while still
including drying.
all
Express Cleans lightly soiled dishes and reduces
overall wash time. Use this cycle to clean
glasses and dessert dishware that may
need to be reused at the same event.
Delay
Extra Dry
Half Load Use this cycle if you have only a few items
to wash (e.g. glasses, cups, plates). Saves
water, energy and time. It is recommened
to put a little less detergent in the
detergent dispenser than for a full load.
all
Rinse Use this cycle if you need to pre-rinse
dishes to avoid odors. Place unrinsed
dishes inside the dishwasher and select
the Rinse cycle. Uses less water than
hand rinsing and very low energy.
Delay
Dishwasher Cycle Options en-us
33
dispenser 92, with no detergent being used in the prewash. The unit was not
subjected to truncated testing per the definitions in the test procedure. We
recommend that dish loads such as the one in the energy certification test
have the rack position set in the highest position.
0 Dishwasher Cycle
Options
Dishwasher Cycle Options
Delay
Allows you to delay the start time of
your dishwasher up to 24 hours.
Remote Start
This option only works with the Home
Connect App. Selecting this option
allows for operation of the appliance
through a mobile device.
SpeedPerfect™*
SpeedPerfect™ is an option that
allows saving time without sacrificing
wash and dry performance. Selecting
this option ensures the same final
temperatures as the underlying cycle
by starting the heat period at an
earlier phase in the program.
Selecting this option also increases
energy consumption while reducing
cycle time.
Delicate
This option’s reduced time and
temperature are best for lightly soiled
items with easy to remove food soils.
The option also reduces the
likelihood of cloudy glasses. Rinse
aid is recommended for the high
gloss drying function (even when
using combination detergents).
Sanitize
Increases the temperatures and
retains them for an extra long time to
obtain a defined disinfecting
performance. Continuous use of this
function increases the hygiene status.
This additional option is ideal for
cleaning items such as chopping
boards and baby bottles.
The sanitize LED will light when
sanitation requirements are met.
Using the Sanitize option may also
improve drying. There is a slight
increase in energy consumption.
Eco
The “Eco” function can be used to
reduce water and energy
consumption. The running time is
extended for optimum cleaning and
drying results.
Extra Dry
An increased temperature during the
final rinse and an extended drying
phase ensure that plastic parts dry
better. There is a slight increase in
the energy consumption.
en-us Dishwasher Cycle Options
34
Wash Cycle Information
To save energy, this dishwasher has
EcoSense where the sensors in the
dishwasher automatically adjust the
cycle length, temperature and water
changes based on the amount of
food soil and the incoming water
temperature. The “Smart Control”
makes decisions that can cause the
cycle time and water usage to adjust
intermittently. Wash cycle times are
based on 120°F (49° C) water
supply. If your household water
supply is different than 120°F
(49° C), your dishwasher’s cycle
times may be impacted.
Heavy Auto Delicate Normal Speed60 Express Half Load Rinse
Cycle
time
min.
110 - 135 105 - 129 80 - 85 130 - 135 60 30 95-105 9
Water
usage
gal/L
4.9-6.4/
18.6-24.2 3.5-6.5/
13.1-24.5 2.5-3.8/
9.3-14.5 2.2-5.4/
8.3-20.6 3.8/
14.3 2.8/
10.5 2.7-4.4/
10.2-16.5 1.1/
4.1
Wash
temp.
°F/°C
150-160/
66-71 127-150/
53-66 113-122/
45-50 113-131/
45-55 122/
50 113/
45 131-150/
55-66 in-
coming
Rinse
temp.
°F/°C
162/
72 158/
70 144/
62 144-156/
62-69 158/
70 122/
50 162/
72 in-
coming
Speed Perfect
Cycle
time
min.
95-110 75-90 60-70 95-105 N/A N/A 75-90 N/A
Water
usage
gal/L
4.3-5.5/
16.3-20.5 4.3-5.3/
16.1-20.0 2.4-3.3/
9.2-12.5 4.4-5.6/
16.6-21.1 N/A N/A 4.3-5.3/
16.1-20.0 N/A
Rinse
temp.
°F/°C
162/
72 162/
72 145/
63 162/
72 N/A N/A 162/
72 N/A
Delicate
Cycle
time
min.
105-110 90-105 N/A 105-120 N/A N/A 70-80 N/A
Water
usage
gal/L
4.9-6.4/
18.6-24.2 3.5-6.5/
13.1-24.5 N/A 2.2-5.4/
8.3-20.6 N/A N/A 2.7-4.4/
10.2-16.5 N/A
Rinse
temp.
°F/°C
140/
60 140/
60 N/A 140/
60 N/A N/A 140/
60 N/A
Sanitize
Dishwasher Cycle Options en-us
35
Note: Only sanitizing cycles have been designed to meet the requirements of
Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal
and sanitization efficacy. There is no intention, either directly or indirectly, to
imply that all cycles have passed sanitization performance tests.
Cycle
time
min.
130-150 125-150 N/A 140-155 N/A N/A 115-125 N/A
Water
usage
gal/L
4.9-6.4/
18.6-24.2 3.5-6.5/
13.1-24.5 N/A 2.2-5.4/
8.3-20.6 N/A N/A 2.7-4.4/
10.2-16.5 N/A
Rinse
temp.
°F/°C
162/
72 162/
72 N/A 162/
72 N/A N/A 162/
72 N/A
Eco
Cycle
time
min.
105-120 100-115 75-80 110-120 N/A N/A 85-90 N/A
Water
usage
gal/L
4.9-6.4/
16.3-20.5 3.5-6.5/
13.1-24.5 2.5-3.8/
9.3-14.5 2.2-5.4/
8.3-20.6 N/A N/A 2.7-4.4/
10.2-16.5 N/A
Rinse
temp.
°F/°C
149/
65 149/
65 144/
62 149/
65 N/A N/A 149/
65 N/A
Extra Dry
Cycle
time
min.
130-150 125-150 115-125 140-155 80 50 115-125 N/A
Water
usage
gal/L
4.9-6.4/
18.6-24.2 3.5-6.5/
13.1-24.5 2.5-3.8/
9.3-14.5 2.2-5.4/
8.3-20.6 3.8/
14.3 2.8/
10.5 2.7-4.4/
10.2-16.5 N/A
Rinse
temp.
°F/°C
162/
72 162/
72 162/
72 162/
72 162/
72 162/
72 162/
72 N/A
Heavy Auto Delicate Normal Speed60 Express Half Load Rinse
en-us Operating the Dishwasher
36
1 Operating the
Dishwasher
Operating the Dishwasher
Note: With hidden controls, the door
must be opened before changing
settings and closed after changing
settings.
WARNING
RISK OF INJURY!
To avoid risk of injury, always
use caution when opening the
door during or following a wash
cycle as hot water or steam
may escape. Do not fully open
the door until water noises have
stopped and steam has
subsided.
Protection against
unintentional operation
Your dishwasher is equipped with a
function that helps to prevent
unintentional operation (e.g. by
children).
After setting the dishwasher, the
dishwasher door has to be closed
within 4 seconds, otherwise the
operation will be paused. There will
be a signal on the control panel
advising you to press the Start button
again and close the door.
This function will be activated when:
ʋpressing Start to begin a wash
cycle
ʋsetting Delay time and pressing
Start
ʋopening the door while Delay time
is active
ʋopening the door during a wash
cycle.
Note: This function cannot be
deactivated.
Operating the touch buttons
Buttons are sensitive and should be
touched gently. Avoid any grease or
food particles resting on the buttons
as they could activate the
dishwasher.
Wiping and cleaning can also
activate the dishwasher. For best
results, use bare, clean hands when
touching the buttons.
To clean the touch buttons wipe them
with a dry or slightly damp cloth.
Changing the settings
The dishwasher has been preset with
certain settings for your convenience.
You can change these factory
settings.
Change the setting as follows:
1.
Open the door.
2.
Switch on On/Off button (.
3.
Press Info button 8 for
3 seconds until the following text
is indicated in the digital display
@:
Scroll with < >
Set with - +
Leave with Setup 3 sec.
4.
Keep pressing button > )R until
the required setting is indicated in
the display window at the top
@.
5.
Make the selection with setting
buttons + -X.
6.
Press and hold the Info button
8 for 3 seconds.
The chosen setting has now been
stored.
Tip: If you change several settings,
first make all changes in succession.
Now press the Info button 8 for
3 seconds. This saves all set values
in the appliance.
Operating the Dishwasher en-us
37
AquaSensor
AquaSensor
The AquaSensor is an optical
measuring device which measures
the cleanliness of the rinse water.
The AquaSensor is used according
to the wash cycle. If the AquaSensor
is active, “clean” rinse water can be
transferred to the next rinse and
water consumption can be reduced
by 0.8–1-5 gal (3–6 liters). If the
rinse water is not yet clear, the water
is drained and is replaced with fresh
water. In the automatic wash cycles
the temperature and running time
can also be adjusted to the degree of
soiling.
Time display
The wash cycle time is determined
during the wash cycle by the water
temperature, the amount of dishes,
as well as the degree of soiling and
may vary (depending on the selected
wash cycle). You can change the
time display into time of day or
hours/minutes so that the remaining
cycle time of the wash cycle appears
in the display window “Finish at” (for
example 15:20 o’clock) or “Finish in”
(for example 3:25 hours).
Sensor setting
The wash cycle sequence is
optimized in Auto wash cycles with
the aid of sensors. The sensors
adjust the wash cycle strength of
Auto wash cycles depending on the
amount and type of soiling. You can
adjust the sensitivity of the sensors in
3 stages.
Standard: This setting is recommend
for daily regular or typical use. This is
the most energy efficient setting.
Sensitive: This setting adjusts the
wash cycle strength for the effective
removal of food remnants, even if the
amount of soiling is low. The energy
and water consumption is increased
accordingly.
Very sensitive: This setting adjusts
the wash cycle strength for difficult
conditions of use, for example firmly
dried on food remnants. This setting
is recommended if using biological
or eco detergents which contain
lower amounts of active agents. The
energy and water consumption is
increased accordingly.
extraDry
The final rinse uses a higher
temperature which improves
the drying result. The cycle time may
increase slightly. (Caution if utensils
are delicate!) You can switch the
extraDry function on or off. There is a
slight increase in energy
consumption.
Eco forecast
When Eco forecast is activated, the
average water and energy
consumption of the selected wash
cycle is briefly displayed in the digital
display @.
AutoPowerOff (Switching
off automatically after the
end of the wash cycle)
Auto Power Off
To save energy, the dishwasher
is switched off 1 minute after
the wash cycle ends. You can also
change this setting.
Possible settings are:
ʋoff: The appliance does not
switch off automatically.
ʋAfter one minute: The appliance
switches off after 1 minute. This is
the most energy efficient setting.
ʋAfter two hours: The appliance
switches off after 2 hours.
en-us Operating the Dishwasher
38
Tone volume
The end of the wash cycle is
indicated by a buzzer. You can also
change this setting.
Button volume
When you are operating the
dishwasher, a signal sounds
whenever a button is pressed. You
can control the volume of the signal.
If you do not like the button volume,
you can switch it off.
Greeting
When you switch on the dishwasher,
the brand logo appears. You can
switch off the brand logo.
Factory setting
You can reset all settings to the
factory setting.
Switching the appliance on
1.
Turn the water supply on fully.
2.
Open the door.
3.
Switch on On/Off switch (.
The AUTO 130 - 150° F wash
cycle has been preset as a
default whenever the appliance
starts. This wash cycle remains
selected if no other wash cycle
button 0 is pressed.
4.
Press Start button )*.
5.
Close the door.
Wash cycle sequence starts.
Note: Your dishwasher is protected
against unintentional operation. If the
appliance door remains open for
more than 4 seconds after pressing
the Start button, the operation will be
paused. Press the Start button again
and close the appliance door.
Delay start time
You can delay the start of the wash
cycle by up to 24 hours. Depending
on the setting of the time display, the
end of cycle is indicated with “Finish
in” (for example 3h 25m) or “Finish
at” (for example 15:20 hours).
1.
Open the door.
2.
Switch on On/Off switch (.
3.
Select wash cycle 0.
4.
Press Delay start button `.
5.
Keep pressing the setting buttons
+ - X until the displayed time
corresponds with your
requirements.
6.
Press Start button )*, timer
programming is activated.
7.
To delete the Delay start time,
press Start button )* for about
3 seconds.
8.
Close the door.
Note: Your dishwasher is protected
against unintentional operation. If the
appliance door remains open for
more than 4 seconds after pressing
the Start button, the operation will be
paused. Press the Start button again
and close the appliance door.
Wash cycle end
The wash cycle has ended when
“Finished” is indicated on the digital
display @.
Switching off the appliance
Short time after the end of the wash
cycle:
1.
Press On/Off button (.
2.
Turn off water supply.
3.
Remove the utensils when they
have cooled down.
Care and Maintenance en-us
39
WARNING
RISK OF INJURY!
To avoid risk of injury, always
use caution when opening the
door during or following a wash
cycle as hot water or steam
may escape. Do not fully open
the door until water noises have
stopped and steam has
subsided.
Interrupting the wash cycle
CAUTION
Expansion (overpressure) may
cause the appliance door to
open and/or water to escape! If
the door was opened on an
appliance which has a hot water
connection or is heated, always
leave the door ajar for several
minutes and then close.
1.
Open the door.
2.
Switch off On/Off switch (.
The LED’s go out. The wash cycle
is saved.
3.
To continue the wash cycle,
switch on the On/Off switch (
again.
4.
Close the door.
Note: Your dishwasher is protected
against unintentional operation. If the
appliance door remains open for
more than 4 seconds after pressing
the Start button, the operation will be
paused. Press the Start button again
and close the appliance door.
Terminating the wash cycle
(Reset)
Terminating the wash cycle
1.
Open the door.
2.
Press the Start button )* and
hold for 3 seconds
The digital display @ shows:
"Program was terminated".
3.
Close the door.
The wash cycle sequence lasts
approx. 1 min. The digital display
@ shows: “Finished”.
4.
Open the door.
5.
Switch off On/Off switch (.
6.
Close the door.
Changing the wash cycle
When the Start button ( has been
pressed, the wash cycle cannot be
changed. The only way a wash cycle
can be changed is by terminating the
wash cycle (Reset).
2 Care and
Maintenance
Care and Maintenance
A regular inspection and
maintenance of your machine will
help to prevent faults. This saves time
and prevents future problems.
Overall condition of the
dishwasher
NOTICE
ʋNever use a steam cleaner to
clean your dishwasher. The
manufacturer is not liable for any
resulting damage.
ʋRegularly wipe the front of the
appliance with a damp cloth -
water and a small amount of
liquid soap is adequate. Do not
use sponges as they could
scratch the surfaces.
ʋDo not use bleach-based wipes
as they could damage the surface
or printing.
en-us Care and Maintenance
40
ʋStainless steel appliances: To
prevent corrosion, do not use
sponges or chlorine based
cleaners. Use a stainless steel
polish to seal and protect the
surface. Do not use chlorine
based cleaners or wipes.
ʋClean the outer edges of the
inside door panel regularly to
remove debris that may collect
from normal loading. If spots
begin to appear on the stainless
steel, make sure the rinse agent is
full and functioning properly.
ʋClean the door seal regularly with
a damp cloth to remove food
particles that may collect from
normal loading and cause odor. A
soiled door seal may not seal
properly.
WARNING
Use caution when removing
parts for cleaning as some
debris may be sharp.
Filters
The Bosch® filter system 1b is
designed to prevent the need to
pre-rinse normally attached food soils
from your dishes. Simply scrape
leftover food soils off of dishware
before loading. This process will
conserve time, water and the energy
require to heat your household water
supply.
Your dishwasher filter system is
designed to filter 100% of the water
entering the spray arms to provide a
continuous supply of clean water to
remove food soils from your
dishware.
Filter components
The filter system 1b consists of
three parts.
Cleaning intervals
The filter system 1b is designed to
minimize maintenance while
providing premium cleaning
performance and minimum energy
consumption.
Depending on use habits and water
hardness, the filter system will require
some maintenance to sustain
premium cleaning performance.
Your filter system may need to be
cleaned when:
ʋYou notice food soils remaining
on the filter system or objects
trapped in the Large Object Trap.
ʋA drop in cleaning performance
or a gritty film forms on the
dishware.
A Large Object Trap
Prevents objects that should not
be placed in your dishwasher
from damaging the dishwasher
pump system or clogging your
household drain.
B Flat Fine Filter
Prevents food particles from
entering the wash chamber and
directs particles toward the micro
filter.
C Micro Filter
Directs the smallest of particles
to the household plumbing drain.
$
%
&
Care and Maintenance en-us
41
When washing normally attached
food soils that have been scraped
before loading, in a household that
runs the dishwasher every other day,
your filter should be cleaned:
Note: Clean the filter after washing
loads with large amounts of food
soils or loads with a heavy starch
content, like potatoes and pasta, to
maintain optimal performance.
To check or clean the filter system:
1.
Unscrew the Large Object Trap as
illustrated and remove the entire
filter system.
2.
Remove any residue and clean
filters by rinsing under running
water. Note: do not use abrasive
brushes or steel wool, etc., as
they may damage the filter.
3.
Reinstall the filter system in
reverse sequence and lock into
place by screwing the Large
Object Trap until the marking
arrows align.
Spray arms
Check spray arms 1:, 1R for
grease and limescale deposits. If you
find such deposits:
ʋFill detergent dispenser 92 with
detergent and start the appliance
without utensils in the cycle with
the highest rinsing temperature.
a "Wash Cycle Information"
on page 34
ʋClean the appliance with
detergents/appliance cleaners
which are particularly suitable for
use with dishwashers.
ʋUnscrew the upper spray arm
1: and pull off the lower spray
1R arm as shown. Inspect for
deposits.
Cleaning interval Use this setting,
3-6 times a year if you rinse before
loading
4-12 times a year if you only scrape
before loading
12 times a year if you have hard water
en-us Care and Maintenance
42
Drain pump
Large food remnants in the rinsing
water not retained by the filters may
block the waste water pump. In this
case:
ʋDisconnect the appliance from the
power supply.
ʋRemove the filters. a "Filters"
on page 40
ʋScoop out standing water - use a
sponge if necessary.
ʋUsing a spoon, pry off the pump
cover until it clicks, then grip the
cover and pull upward until it
resists and then pull forward.
ʋCheck inner compartment and
remove any foreign objects.
WARNING
Use caution when removing
parts for cleaning as some
debris may be sharp.
ʋPlace cover in the original
position, press down and engage.
ʋReinstall filters.
Note: The drain pump will not work
properly if the drain pump cover is
not snapped in completely until it
clicks.
Preparing your unit for
vacation
NOTICE
Before leaving for vacation during
warmer weather, besides turning off
the main valve, also turn off water
supply at the nearest point to the
dishwasher. Do not leave soiled
dishware in unit and leave door
slightly open. During colder weather,
please follow the instructions for
winterizing your unit below.
Winterizing your unit
NOTICE
If your dishwasher will be unused for
a period of time in a location that
experiences freezing temperatures
(holiday home or through a vacation
period), have your dishwasher
winterized by a professional service.
&OLFN
Troubleshooting en-us
43
3 Troubleshooting
Troubleshooting
Dishwashers may occasionally
exhibit problems that are unrelated to
a malfunction of the dishwasher itself.
The following information may help
you with a dishwasher problem
without involving a repair
professional.
Fault Cause Remedial action
Error code
§:³µ is lit. Supply hose kinked. Install supply hose without kinks.
Water supply turned off. Turn on the water supply.
Water supply jammed or calcified. Turn on the water supply.
Flow rate must be min. 10 l/min. when
water supply is open.
Filter in the water supply blocked. Switch off the dishwasher and pull out the
power supply plug. Turn off the tap.
Unscrew water connection.
Clean filter in the supply hose. Screw water
connection on again. Check for leaks.
Reconnect power supply. Switch on the
dishwasher.
Error code
§:¯Å is lit. Intake opening (on right inside of
dishwasher) covered by dishes. Arrange dishes so that the intake opening is
not obstructed.
Error code
§:³ is lit. Heating element calcified or soiled. Clean dishwasher with a dishwasher
cleaning agent or descaler. Operate the
dishwasher with water softening system
and check the setting. a "Using special
dishwasher salt" on page 19
Error code
§: is lit. Filters 1b are soiled or blocked. Clean filters. a "Filters" on page 40
Error code
§: is lit. Waste-water hose kinked or
blocked. Install hose without kinks, remove any
residue.
Siphon connection still sealed. Check connection to siphon and open if
required.
Cover on the drain pump loose. Lock cover correctly. a "Drain pump"
on page 42
Error code
§: is lit. Drain pump blocked or cover on the
drain pump is not locked in position. Clean pump and lock cover correctly.
a "Drain pump" on page 42
en-us Troubleshooting
44
Error code
§:Å is lit. Supply voltage too low. Not a dishwasher fault, have the supply
voltage and electrical installation checked.
A different
error code is
indicated on
the digital
display.
(§:¯³ to
§:´¯)
A technical fault has probably
occurred. Switch off dishwasher with the On/Off
switch (. After a short time restart the
dishwasher.
If the problem recurs, turn off the tap and
pull out the power supply plug.
Call customer service and mention the error
code.
Home network
is not loading. Wi-Fi is not active on the router. Check the wireless network connection of
your router.
Wi-Fi display
flashes Connection to the home network is
not available. Activate the wireless network on your
router.
Home Connect
cannot be
implemented
correctly.
Possible setting errors or a
technical fault. Observe the supplied documents and
support information for Home Connect.
Refill indicator
for salt P
and/or
rinse-aid H
is lit.
No rinse aid. Refill rinse aid.
No salt. Refill with dishwasher softener salt.
Sensor does not detect salt tablets. Use different dishwasher softener salt.
Refill indicator
for salt P
and/or
rinse-aid H
is not lit.
Refill indicator switched off. Activation/deactivation a ", Rinse Aid"
on page 21, a "+ Water softening
system / special salt" on page 19
There is still enough special
salt/rinse aid available. Check refill indicator, levels.
Water is left in
the dishwasher
at the end of
the wash cycle.
Filter system or area under the
filters 1b is blocked. Clean filters and area underneath.
Wash cycle has not ended yet. Wait until wash cycle ends or reset.
Fault Cause Remedial action
Troubleshooting en-us
45
Dishes not dry. No or too little rinse aid in the
dispenser. Refill rinse aid.
Wash cycle selected without drying. Select wash cycle with drying.
a "Dishwasher Cycles" on page 32
Water collecting in depressions on
the dishes and silverware. Arrange dishes in a sloping position,
arrange affected dishes as sloping as
possible.
The combined detergent used has
a poor drying performance Use different combination detergent with
better drying performance. Use of rinse aid
also increases the drying performance.
extraDry to increase drying not
activated. Activate extraDry. a "Dishwasher Cycle
Options" on page 33
Dishes were removed too early or
drying process had not ended yet. Wait until wash cycle ends or wait until 30
min after wash cycle ends before removing
dishes.
The eco rinse aid used has a limited
drying performance. Use a proprietary rinse aid. Eco products
may have limited effectiveness.
Plastic dishes
not dry. Inherent properties of plastic. Plastics do not absorb heat and therefore do
not dry as well.
Silverware not
dry. Silverware not arranged properly in
the silverware basket. Separate silverware if possible, prevent
contact points.
Silverware not arranged properly in
the third rack. Arrange silverware properly and separate if
possible.
Dishwasher
interior wet
after rinse
cycle.
No dishwasher fault. With “condensation drying”, steam
condenses into water droplets onto the
walls of the dishwasher tank. The steam
pressure inside the dishwasher pumps the
water out of the dishwasher.
Fault Cause Remedial action
en-us Troubleshooting
46
Food soils on
the dishes. Dishes placed too closely together,
racks overfilled. Arrange dishes with adequate clearance
between them ensuring that the spray jets
can reach the surface of the dishes. Prevent
contact points.
Spray arm rotation obstructed. Arrange dishes so that the spray arm can
rotate without obstruction.
Spray arm nozzles are blocked. Clean the spray arm nozzles. a "Care and
Maintenance" on page 39
Filters 1b dirty. Clean filters. a "Care and Maintenance"
on page 39
Filters 1b inserted incorrectly
and/or not engaged. Insert and engage filters correctly.
Rinse wash cycle too weak. Select a more intensive rinse cycle.
Increase sensitivity of the sensors.
Dishes precleaned too intensely;
sensors therefore decide on weak
wash cycle sequence. Stubborn
soiling cannot be completely
removed.
Do not pre-rinse dishes. Remove only large
food soils.
Increase sensitivity of the sensors.
Recommended wash cycle "Normal" or
Intensive.
Tall narrow containers in corner
areas are not rinsed adequately. Do not lean hollow containers too much and
do not place them in the corner area.
Upper rack 12 on right and left
not set to same height. Set upper rack to same height using side
levers.
Dishwasher
seems to run a
long time
Incoming water is not warm
enough. Before starting a cycle, run hot water faucet
at the sink closest to the dishwasher.
Cycle time can vary due to soil and
water conditions. Sensors in the dishwasher automatically
increase the cycle time to ensure a good
wash when heavy soil is detected.
Rinse aid dispenser 9* is empty. Add rinse aid.
Dishwasher connected to cold
water supply.
Note: Check the typical wash cycle
length.
Verify dishwasher is connected to hot water
supply plumbing.
Fault Cause Remedial action
Troubleshooting en-us
47
Detergent
residue. Detergent dispenser cover 92
blocked by dishes and therefore
does not open fully.
Dishes must not be placed above the
detergent tab tray 1B. These may block
the lid of the detergent dispenser and
prevent it from opening fully.
Do not place dishes or fragrance dispenser
in the detergent tab tray.
Detergent dispenser cover 92
blocked by the detergent tab. Detergent tab must be inserted flat and not
upright.
Detergent tab used in the quick or
short wash cycle.
Dissolving time of the detergent is
not reached in the selected short
wash cycle.
Dissolving time of detergent tab too long for
a quick or short wash cycle.
Use a detergent powder or select a more
intensive wash cycle.
Washing effect and dissolving
performance are reduced after a
prolonged storage time or
detergent is very lumpy.
Change detergent.
Water stains on
plastic parts. Droplet formation on plastic surface
is physically unavoidable. After
drying, water stains are visible.
Use a more intensive wash cycle (more
water changes).
Arrange dishes in a sloping position.
Use rinse aid.
If required, increase softening setting.
Washable or
water-soluble
coatings in the
container or on
the door.
Detergent substances are
deposited. These coatings cannot
usually be removed with chemicals
(dishwasher cleaner, ...).
Change detergent brand.
Clean dishwasher mechanically.
If there is a “white coating” on the
container floor, the water softening
system has been set very low.
Increase softening setting and change
detergent if required.
Salt dispenser cover 1Z not
closed. Close salt dispenser cover correctly.
Only for glasses: Initial glass
corrosion – can only apparently be
wiped off.
See . a "Glass and silverware damage"
on page 23
Fault Cause Remedial action
en-us Troubleshooting
48
White,
stubborn
coatings;
limescale on
the dishes,
container or
door.
Detergent substances are
deposited. These coatings cannot
usually be removed with chemicals
(dishwasher cleaner, ...).
Change detergent brand.
Clean dishwasher mechanically.
Hardness range incorrectly set or
water hardness greater than
8.9 mmol/l.
Set water softening system according to
instructions for use or top up salt.
3 in 1 detergent or bio/eco
detergent not effective enough. Set water softening system according to
instructions for use or use separate
detergents (proprietary detergent, salt, rinse
aid).
Underdosing of detergent. Increase detergent dosage or change
detergent.
Too weak rinse cycle selected. Select a more intensive rinse cycle.
Tea or lipstick
residue on the
dishes.
Too low rinsing temperature. Select wash cycle with higher washing
temperature.
Too little or unsuitable detergent. Use suitable detergent at correct dosage.
Dishes precleaned too intensely;
sensors therefore decide on weak
wash cycle sequence. Stubborn
soiling cannot be completely
removed.
Do not pre-rinse dishes. Remove only large
food soils.
Increase sensitivity of the sensors.
Recommended wash cycle "Normal"
Colored (blue,
yellow, brown),
difficult to
remove to
non-removable
coatings in the
dishwasher or
on stainless
steel dishes.
Film formation consisting of
ingredients from vegetables (e.g.
cabbage, celery, potatoes, noodles,
...) or the tap water (e.g.
manganese).
Can be partly removed with machine
cleaner or by mechanical cleaning. Coatings
are harmless.
Film formation caused by metallic
components on silver or aluminum
silverware.
Can be partly removed with machine
cleaner or by mechanical cleaning.
Colored
(yellow, orange,
brown), easily
removable
deposits inside
the dishwasher
(mainly in the
floor area)
Film formation consisting of
ingredients from food soils and
substances from the tap water
(limescale), “soapy”
Check function of the water softening
system (refill with salt) or, if using combined
detergents (tablets), activate water
softening system. a "Water softening
system / special salt" on page 19
Discoloration of
the plastic
parts inside the
dishwasher.
Plastic parts inside the dishwasher
may become discolored during the
service life of the dishwasher.
Discoloration is normal and will not impair
the function of the dishwasher.
Fault Cause Remedial action
Troubleshooting en-us
49
Plastic parts
discolored. Too low rinsing temperature. Select wash cycle with higher washing
temperature.
Dishes precleaned too intensely;
sensors therefore decide on weak
wash cycle sequence. Stubborn
soiling cannot be completely
removed.
Do not pre-rinse dishes. Remove only large
food soils.
Increase sensitivity of the sensors.
Recommended wash cycle "Normal"
Removable
streaks on
glasses,
glasses with
metallic
appearance
and silverware.
Too much rinse aid. Set rinse aid amount to lower setting.
No rinse aid added or setting too
low. Add rinse aid and check dosage
(recommended setting 4–5).
Detergent residue in the final rinse
wash cycle section. Detergent
dispenser cover blocked by dishes
(cover does not open fully).
Detergent dispenser cover must not be
obstructed by dishes.
Do not place dishes or fragrance dispenser
in the detergent tab tray.
Dishes precleaned too intensely;
sensors therefore decide on weak
wash cycle sequence. Stubborn
soiling cannot be completely
removed.
Do not pre-rinse dishes. Remove only large
food soils.
Increase sensitivity of the sensors.
Recommended wash cycle “Normal”
Initial or
existing,
irreversible
clouding of
glass.
Glasses not dishwasher-proof, only
suitable for dishwasher. Use dishwasher-proof glasses.
Avoid long steam phase (standing time after
wash cycle ends).
Use wash cycle at lower temperature.
Set water softening system according to the
water hardness (if required one setting
lower).
Use detergent with glass protection
component.
Rust spots on
the silverware. Silverware not adequately
rust-resistant. Knife blades are
frequently more severely affected.
Use corrosion-resistant silverware.
Silverware will also rust if rusting
parts are rinsed at the same time
(pan handles, damaged utensil
baskets, etc.).
Do not wash rusting parts.
Salt content in the rinsing water too
high, as salt dispenser lock not
fastened firmly or salt was spilled
while being refilled.
Fasten salt dispenser lock firmly or remove
spilled salt.
Dishwasher
cannot be
switched on or
operated.
Malfunction. Disconnect dishwasher from the power
supply; pull out the power supply plug or
switch off the fuse. Wait at least 5 seconds,
then connect the dishwasher to the power
supply.
Fault Cause Remedial action
en-us Troubleshooting
50
Dishwasher
does not start. Power supply fuse may have been
blown or circuit breaker tripped. Replace blown fuse or reset tripped circuit
breaker.
Door may not be properly latched. Press the main power switch to turn unit on.
Unit may not be turned on. Shut door completely.
Delay start may be engaged. To reset, refer to “Delay start” section in this
manual.
Child lock is activated. Deactivate the child lock. Refer to “Child
Lock” section in this manual if applicable.
The door may have been closed
without first selecting a cycle. Select a cycle and close the door.
Power cord not inserted. Ensure that the power cord is plugged all
the way into the back of the dishwasher and
into the socket. Check that the socket
functions.
The water supply may not be
connected. Check and turn on water supply.
The dishwasher door has not been
shut properly. Close the door.
The door has been open for more
than 4 seconds after pressing the
START button.
Press the START button again and close the
dishwasher door within 4 seconds (see
“Protection against unintentional
operation”).
Wash cycle
starts
automatically.
You did not wait until wash cycle
ended. Perform reset.
(see “Canceling the wash cycle“).
Fault Cause Remedial action
Troubleshooting en-us
51
Door does not
open. Door is not set correctly. Set the door correctly with the aid of the
installation instructions.
Child lock is activated. Press twice in quick succession at the top of
the door in the middle.
Dishwasher is disconnected from
the power supply. Check power supply plug and fuses.
Attach supplied emergency release to upper
right and left of the furniture panel and open
the door by gently pulling the emergency
release.
Door and door seal dirty. Clean door and door seal with a damp cloth
and a little washing-up liquid.
Automatic door opening system not
in home position. After closing the door, wait one second until
it can be opened again.
Door does not
close. Automatic door opening system not
in home position. After opening the door, wait one second
until it can be closed again.
Cover on the
detergent
dispenser
cannot be
closed.
Detergent dispenser or cover guide
blocked by sticky detergent
residue.
Remove detergent residue.
Detergent
residue in the
detergent
dispenser 92
or in the
detergent tab
tray 1B.
Spray arms blocked by dishes,
therefore detergent is not rinsed
out.
Ensure that the spray arms can rotate freely.
The detergent dispenser was damp
when filled. Pour detergent into the dry detergent
dispenser only.
Dishwasher
stops in the
wash cycle or
wash cycle is
interrupted.
Door not closed properly. Close the door.
Do not place dishes or fragrance
dispenser in the detergent tab tray.
Upper rack presses against the
door and prevents door from being
closed securely.
Check whether rear panel is being pressed
in, e.g. by socket or by hose holder which
has not been removed.
Power and/or water supply
interrupted. Restore power and/or water supply.
Fault Cause Remedial action
en-us Troubleshooting
52
--------
Filling valves
making striking
noises.
Depends on domestic installation,
as dishwasher is not defective. No
effect on dishwasher function.
No remedial action possible.
Knocking or
rattling noise. Spray arm strikes the dishes,
dishes not positioned correctly. Position dishes so that the spray arms do
not strike the dishes.
If there is a low load, the water jets
strike the washing tank directly. Load the dishwasher with more dishes or
distribute the dishes more evenly in the
dishwasher.
Light dishes move during the wash
cycle. Arrange light dishes securely.
Unusual foam
formation. Handwash liquid in the rinse aid
dispenser. Immediately refill rinse aid dispenser with
rinse aid.
Rinse aid spilled. Remove rinse aid with a cloth.
Fault Cause Remedial action
Customer Service en-us
53
4 Customer Service
Customer Service
Your Bosch® dishwasher requires no
special care other than that
described in the Care and
Maintenance section of this manual.
If you are having a problem with your
dishwasher, before calling for service
please refer to the Troubleshooting
Guide section of the manual. If
service is necessary, contact your
dealer or installer or an authorized
service center. Do not attempt to
repair the appliance yourself. Any
work performed by unauthorized
personnel may void the warranty.
If you are having a problem with your
Bosch® dishwasher and are not
pleased with the service you have
received, please take the following
steps until the problem is corrected
to your satisfaction:
1.
Call us at 1-800-944-2904
2.
Contact Customer Service from
our web site:
www.bosch-home.com/us or
www.bosch-home.ca
3.
Contact your installer or the
Bosch Authorized Service
Contractor in your area.
4.
Write us:
BSH Home Appliances Corporation
1901 Main Street
Irvine, CA 92614
Please be sure to include your model
information as well as an explanation
of the problem and the date it
started. You will find the model and
serial number information on the
label located on the edge of the
dishwasher door. Please make a
copy of your invoice and keep it with
this manual. The customer may be
required to show proof of purchase
to obtain warranty service.
Please note that Customer Service
employees would never ask for your
Home Connect password.
en-us Statement of Limited Product Warranty
54
‡ Statement of Limited
Product Warranty
Statement of Limited Product Warranty
What this Warranty Covers
& Who it Applies to:
The limited warranty provided by
BSH Home Appliances Corporation
(BSH) in this Statement of Limited
Product Warranty applies only to
Bosch® dishwashers (“Product”)
sold to you, the first using purchaser,
provided that the Product was
purchased:
ʋfor your normal, household
(non-commercial) use, and has in
fact at all times only been used
for normal household purposes;
ʋnew at retail (not a display, “as
is”, or previously returned model),
and not for resale, or commercial
use; and
ʋwithin the United States or
Canada, and has at all times
remained within the country of
original purchase. The warranties
stated herein apply only to the
first purchaser of the Product and
are not transferable.
Please make sure to return your
registration card; while not necessary
to effectuate warranty coverage, it is
the best way for BSH to notify you in
the unlikely event of a safety notice or
product recall.
How Long the Warranty
Lasts
BSH warrants that the Product is free
from defects in materials and
workmanship for a period of three
hundred sixty five (365) days from
the date of purchase. The foregoing
timeline begins to run upon the date
of purchase, and shall not be stalled,
tolled, extended, or suspended, for
any reason whatsoever.
This Product is also warranted to be
free from cosmetic defects in
material and workmanship (such as
scratches of stainless steel,
paint/porcelain blemishes, chip,
dents, or other damage to the finish
of the Product), for a period of thirty
(30) days from the date of purchase
or closing date for new construction.
This cosmetic warranty excludes
slight color variations due to inherent
differences in painted and porcelain
parts, as well as differences caused
by kitchen lighting, product location,
or other similar factors. This
cosmetic warranty specifically
excludes any display, floor, “As Is”,
or “B” stock appliances.
Extended Limited Warranty
BSH also provides these additional
limited warranties:
ʋ5 year limited warranty on
electronics: BSH will repair or
replace any BSH microprocessor
or printed circuit board if it proves
to be defective in materials or
workmanship (excludes labor
charges).
ʋ5 year limited warranty on dish
racks: BSH will replace the upper
or lower dish rack (excluding rack
components), if the rack proves
defective in materials or
workmanship (excludes labor
charges).
ʋLifetime warranty against stainless
steel rust through: BSH will repair
or replace your dishwasher with
the same model or a current
model that is substantially
equivalent or better in
functionality, if the inner liner
should rust through (excludes
labor charges).
ʋBSH will repair or replace the
stainless steel door if the door
should rust through (excludes
labor charges).
Statement of Limited Product Warranty en-us
55
Repair/Replace as Your
Exclusive Remedy
During this warranty period, BSH or
one of its authorized service
providers will repair your Product
without charge to you (subject to
certain limitations stated herein) if
your Product proves to have been
manufactured with a defect in
materials or workmanship. If
reasonable attempts to repair the
Product have been made without
success, then BSH will replace your
Product (upgraded models may be
available to you, in the sole discretion
of BSH, for an additional charge). All
removed parts and components shall
become the property of BSH at its
sole option. All replaced and/or
repaired parts shall assume the
identity of the original part for
purposes of this warranty and this
warranty shall not be extended with
respect to such parts. BSH’s sole
liability and responsibility hereunder
is to repair manufacturer-defective
Product only, using a BSH-authorized
service provider during normal
business hours. For safety and
property damage concerns, BSH
highly recommends that you do not
attempt to repair the Product
yourself, or use an unauthorized
servicer; BSH will have no
responsibility or liability for repairs or
work performed by a non-authorized
servicer. If you choose to have
someone other than an authorized
service provider work on your
Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL
AND VOID. Authorized service
providers are those persons or
companies that have been specially
trained on BSH products, and who
possess, in the opinion of BSH, a
superior reputation for customer
service and technical ability (note
that they are independent entities
and are not agents, partners,
affiliates or representatives of BSH).
Notwithstanding the foregoing, BSH
will not incur any liability, or have
responsibility, for the Product if it is
located in a remote area (more than
100 miles from an authorized service
provider) or is reasonably
inaccessible, hazardous, threatening,
or treacherous locale, surroundings,
or environment; in any such event, if
you request, BSH would still pay for
labor and parts and ship the parts to
the nearest authorized service
provider, but you would still be fully
liable and responsible for any travel
time or other special charges by the
service company, assuming they
agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or
otherwise, to provide you with any
concessions, including repairs,
pro-rates, or Product replacement,
once this warranty has expired.
Warranty Exclusions
The warranty coverage described
herein excludes all defects or
damage that are not the direct fault
of BSH, including without limitation,
one or more of the following:
ʋUse of the Product in anything
other than its normal, customary
and intended manner (including
without limitation, any form of
commercial use, use or storage of
an indoor product outdoors, use
of the Product in conjunction with
air or water-going vessels);
en-us Statement of Limited Product Warranty
56
ʋAny party’s willful misconduct,
negligence, misuse, abuse,
accidents, neglect, improper
operation, failure to maintain,
improper or negligent installation,
tampering, failure to follow
operating instructions,
mishandling, unauthorized service
(including self-performed “fixing”
or exploration of the appliance’s
internal workings);
ʋAdjustment, alteration or
modification of any kind;
ʋA failure to comply with any
applicable state, local, city, or
county electrical, plumbing and/or
building codes, regulations, or
laws, including failure to install the
product in strict conformity with
local fire and building codes and
regulations;
ʋOrdinary wear and tear, spills of
food, liquid, grease
accumulations, or other
substances that accumulate on,
in, or around the Product;
ʋAny external, elemental and/or
environmental forces and factors,
including without limitation, rain,
wind, sand, floods, fires, mud
slides, freezing temperatures,
excessive moisture or extended
exposure to humidity, lightning,
power surges, structural failures
surrounding the appliance, and
acts of God.
In no event shall BSH have any
liability or responsibility whatsoever
for damage to surrounding property,
including cabinetry, floors, ceilings,
and other structures or objects
around the Product. Also excluded
from this warranty are Products on
which the serial numbers have been
altered, defaced, or removed; service
visits to teach you how to use the
Product, or visits where there is
nothing wrong with the Product;
correction of installation problems
(you are solely responsible for any
structure and setting for the Product,
including all electrical, plumbing or
other connecting facilities, for proper
foundation/flooring, and for any
alterations including without limitation
cabinetry, walls, floors, shelving,
etc.); and resetting of breakers or
fuses.
TO THE EXTENT ALLOWED BY LAW,
THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH
RESPECT TO PRODUCT, WHETHER
THE CLAIM ARISES IN CONTRACT
OR TORT (INCLUDING STRICT
LIABILITY, OR NEGLIGENCE) OR
OTHERWISE. THIS WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED BY LAW,
WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE, SHALL
BE EFFECTIVE ONLY FOR THE
PERIOD THAT THIS EXPRESS
LIMITED WARRANTY IS EFFECTIVE.
IN NO EVENT WILL THE
MANUFACTURER BE LIABLE FOR
CONSEQUENTIAL, SPECIAL,
INCIDENTAL, INDIRECT, “BUSINESS
LOSS”, AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES,
INCLUDING WITHOUT LIMITATION
TIME AWAY FROM WORK, HOTELS
AND/OR RESTAURANT MEALS,
REMODELLING EXPENSES IN
EXCESS OF DIRECT DAMAGES
WHICH ARE DEFINITIVELY CAUSED
EXCLUSIVELY BY BSH, OR
OTHERWISE. SOME STATES DO
NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, AND
SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM
STATE TO STATE. No attempt to
alter, modify or amend this warranty
Statement of Limited Product Warranty en-us
57
shall be effective unless authorized in
writing by an officer of BSH Home
Appliances Corporation.
How to Obtain Warranty
Service
TO OBTAIN WARRANTY SERVICE
FOR YOUR PRODUCT, YOU
SHOULD CONTACT THE NEAREST
BSH AUTHORIZED SERVICE
CENTER, OR CALL 1-800-944-2904
Déclaration de la garantie limitée du produit fr-ca
115
de services agréé) ou s'il se trouve
dans un environnement
raisonnablement inaccessible, à
risque, menaçant, ou hostile ; à cet
effet, BSH se chargera, à la
demande, du paiement des travaux
et pièces, et les enverra au
fournisseur de services agréé le plus
proche de votre localité, mais vous
serez entièrement responsable des
frais de déplacement ou d'autres
frais spéciaux encourus par
l'entreprise de services, en espérant
qu'elle accepte d'intervenir pour la
réparation.
Produit hors garantie
BSH n'est pas tenu, légalement ou
autrement, de faire des concessions,
y compris des réparations, des
partages de frais ou un
remplacement du Produit une fois
que cette garantie a expirée.
Exclusions de garantie
La couverture de garantie décrite
dans le présent manuel exclut tous
les défauts ou dommages dont BSH
n'est pas directement responsable, y
compris, sans pour autant s'y limiter,
l'un ou plusieurs des points suivants :
ʋL'utilisation du Produit dans des
conditions anormales ou
inhabituelles, (y compris, mais
sans limitation, toute forme
d'utilisation commerciale,
l'utilisation ou le stockage à
l'extérieur d'un produit destiné à
un usage interne, l'utilisation du
Produit conjointement avec des
réservoirs d'air ou d'eau
courante) ;
ʋUne faute intentionnelle d'un tiers,
la négligence, la mauvaise
utilisation, l'utilisation abusive, des
accidents, l'exploitation
inadéquate, le manque
d'entretien, la mauvaise
installation, la falsification, le non
respect des instructions
d'utilisation, la manipulation sans
précaution, les réparations non
autorisées ( y compris les
réparations effectuées par
l'utilisateur ou l'étude du
fonctionnement interne de la
machine par celui-ci) ;
ʋTout ajustement, toute altération
ou toute modification ;
ʋLe non respect des codes,
règlements ou lois locaux,
étatiques ou départementaux
applicables au système
électrique, à la plomberie et/ou
aux bâtiments, y compris la non
installation du produit
conformément aux règlements et
codes de sécurité locaux
applicables au bâtiment et à la
prévention des incendies ;
ʋL'usure et la détérioration
normales, les déversements
d'aliments et de liquides, les
accumulations de graisses ou
d'autres substances sur, dans ou
autour du Produit ;
ʋLes forces et facteurs externes,
élémentaires et/ou
environnementaux, y compris,
mais sans limitation, la pluie, le
vent, le sable, les inondations, les
incendies, coulées de boue,
températures de gel, moisissures
excessives ou l'exposition
prolongée à l'humidité, la foudre,
les surtensions, défaillances de
structure autour de l'appareil, et
catastrophes naturelles.
BSH n'est en aucun cas tenu pour
responsable de de tout dommage
sur les propriétés adjacentes,
notamment les armoires, planchers,
plafonds et autres structures ou
fr-ca Déclaration de la garantie limitée du produit
116
objets se trouvant aux alentours du
Produit. Également exclus de la
garantie sont des Produits sur
lesquels les numéros de série ont été
altérés, oblitérés ou effacés ; les
visites de service vous enseignant
comment utiliser le Produit ; la
correction des défauts sur
l'installation (vous êtes entièrement
responsable de toute structure et
paramètre liés au produit, y compris
tous les circuits électriques, la
plomberie ou d'autres installations de
raccordement , des revêtements de
plancher/fondation, et de toutes les
altérations y compris, mais sans
limitation, aux armoires, murs,
planchers, étagères, etc.); et de la
réinitialisation des disjoncteurs ou
fusibles.
DANS LA MESURE OÙ LA LOI
L'AUTORISE, CETTE GARANTIE
DÉFINIT VOTRE RECOURS
EXCLUSIF QUANT AU PRODUIT,
QUELLE QUE SOIT LA NATURE DE
LA DÉCLARATION, QU'IL S'AGISSE
D'UN CONTRAT OU D'UN
PRÉJUDICE (INCLUANT LA
RESPONSABILITÉ ABSOLUE OU LA
NÉGLIGENCE) OU AUTREMENT.
CETTE GARANTIE REMPLACE
TOUTE AUTRE GARANTIE,
EXPRESSE OU ÉCRITE. TOUTE
GARANTIE IMPLICITEMENT VISÉE
PAR LA LOI, DE QUALITÉ
MARCHANDE OU D'ADÉQUATION
POUR UN USAGE PARTICULIER, OU
AUTREMENT NE SERA EFFECTIVE
QUE POUR LA PÉRIODE DE
VALIDITÉ DE LA PRÉSENTE
GARANTIE. LE FABRICANT NE
SERA EN AUCUN CAS
RESPONSABLE DE TOUTE « PERTE
COMMERCIALE » IMMATÉRIELLE,
PARTICULIÈRE, ACCESSOIRE,
INDIRECTE, ET/OU DES
DOMMAGES PUNITIFS, DES
PERTES OU DES DÉPENSES, Y
COMPRIS, SANS LIMITATION,
L'ABSENCE AU POSTE, LES FRAIS
D'HOTÊLS ET/OU DE REPAS PRIS
AU RESTAURANT, LES DÉPENSES
DE RESTRUCTURATION EN SUS
DES DOMMAGES DIRECTEMENT
CAUSÉS PAR BSH, OU
AUTREMENT. CERTAINS ÉTATS
N'AUTORISENT PAS L'EXCLUSION
OU LA LIMITATION DES
DOMMAGES IMMATÉRIELS OU
ACCESSOIRES ET D'AUTRES
N'AUTORISENT PAS LES
LIMITATIONS SUR LA DURÉE DE LA
GARANTIE IMPLICITE, IL EST DONC
POSSIBLE QUE LES RESTRICTIONS
SUSMENTIONNÉES NE VOUS
CONCERNENT PAS. CETTE
GARANTIE VOUS ACCORDE DES
DROITS SPÉCIFIQUES LÉGAUX,
LESQUELS PEUVENT VARIER D'UN
ÉTAT À L'AUTRE. Aucun
changement, aucune modification ou
aucun amendement apporté à la
présente garantie ne prendra effet à
moins d'être autorisé par écrit par un
responsable du groupe BSH Home
Appliances Corporation.
Comment bénéficier d'un
service de garantie
POUR BÉNÉFICIER D'UN SERVICE
SOUS GARANTIE POUR VOTRE
PRODUIT, VEUILLEZ CONTACTER
LE CENTRE DE SERVICES BHS
AGRÉÉ LE PLUS PROCHE, OU
APPELEZ LE 1-800-944-2904
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