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Firsttrythesolutionssuggestedhere.Ifyouneedfurtherassistanceormorerecommendationsthatmayhelpyouavoidaservicecall,refertothe
warrantypageinthismanualandscanthecodetherewithyourmobiledevice,orvisitwww.whirlpool.com/product_helpforrecommendations
thatmayhelpyouavoidaservicecall.InCanada,visithttp://www.whirlpool.ca.
Contactusbymailwithanyquestionsorconcernsattheaddressbelow:
IntheU.S.A.:
WhirlpoolBrandHomeAppliances
CustomereXperienceCenter
553BensonRoad
BentonHarbor,MI49022-2692
Pleaseincludeadaytimephonenumberinyourcorrespondence
InCanada:
WhirlpoolBrandHomeAppliances
CustomereXperienceCentre
200- 6750CenturyAve.
MississaugaONL5N0B7
IIIP eeze ©pe ation
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
FaiJure to folJow these instructions can result in death,
fire, or electrical shock.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
PROBLEM RECOMMENDED SOLUTIONS
Freezer Will Not Operate
Lights Do Not Work
Water in Defrost Drain Pan
Motor Seems to Run Too
Much
Temperature Is Too Warm
Check that the freezer is not running an automatic defrost cycle.
Check that it is plugged into a grounded 3 prong outlet.
Check that the temperature control is turned on.
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Check that it is plugged into a grounded 3 prong outlet.
Check that the light bulb is tight in the socket and is not burned out.
It is normal for water to drip into the defrost drain pan when freezer is defrosting.
When humidity is high, it is normal for water in the defrost pan to take longer to evaporate.
Check that door closes properly.
Defrost and clean the freezer to remove excessive frost.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down. If this is
the situation, wait approximately 6 to 8 hours to allow the freezer to reach the correct temperature.
Get all items out at one time, keep food organized and close door as soon as possible.
Check that the door gasket is sealed all the way around. If not, contact a qualified person or technician.
Check that space around freezer meets air circulation requirements. See "Location Requirements."
NOTE: If none of the above, your new freezer will run longer than your old one due to its high-efficiency motor.
Check that air vents are clear. See "Ensuring Proper Air Circulation" for air vent locations.
Get all items out at one time, keep food organized and close door as soon as possible.
Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down.
Check that the temperature control is set correctly for surrounding conditions.
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