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20
EN
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set
to WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
Installing the LG ThinQ
Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Open Source Software Notice
Information
To obtain the source code that is contained in
this product, under GPL, LGPL, MPL, and other
open source licenses that have the obligation to
disclose source code, and to access all referred
license terms, copyright notices and other relevant
documents please visit https://opensource.lge.
com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
This offer is valid to anyone in receipt of this
information for a period of three years after our last
shipment of this product.
Smart Diagnosis
This feature is only available on models with the
c or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s
negligence, the service may not operate due
to external factors such as, but not limited to,
Wi-Fi unavailability, Wi-Fi disconnection, local
app store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
• Launch the
LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions provided in the
LG ThinQ application.
Demand Response
Function
When the appliance operates in Demand
Response (DR) mode, the Demand Response
function can control energy usage or delay the
operation of some functions to save energy during
peak usage periods.
• You can override the Demand Response
function any time (using the LG ThinQ or
appliance’s control panel).
• To use the Demand Response function, you
need to register your appliance with your
electric utility company.
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