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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
ge.com
Possible Causes
Surfaceunitswill not Improper cookware
maintain a rolling boil being used.
or cooking is not
What To Do
• Lrse pans which are flat and match the diameter
of the surihce unit selected.
Surface units do not Cooktop controls • Check to see the correct control is set fin" the stm'hce
work properly improperly set. unit you are usin ,
A fuse in your home may be • Rei)lace the fllse or reset the circuit breakei:
blown or the circuit breaker
tripped.
Scratches(mayappear
ascracks)oncooktop
/iiil i)i ii)i/iliiii)iI i
Incorrect clemlh_g
methods being used.
Cookwaxe with rough bottoms
being used or coarse paxtides
(salt or sm_d) were between
the cookwaJ0e and the surface
of the cooktop.
Cookwaxe has been slid
• Scratches are not rem_wable. Tinv scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make stii'e bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
across the cooktop surface.
Areas ofdiscoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is noru/al. The surihce may appear discolored
with a light colored glass when it is hot. This is temporary and will disal)pear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequentcycling Improper cookware • Use only flat cookware to minimize cvclin
off and on of being used.
surface units
Control signals after You forgot to enter a • Press the BAKEpad and desired teml)erature or the
entering cooking time bake temperature or SELFCLEAN pad and desired clean time.
or delay start cleaning time.
Fooddoesnotbake Oven controls improperly set. • See the Using the oven section.
or roast properly
Rack position is incorrect • See the Using the oven section.
or the rack is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
adjustment. 3 /
• See the Adjust the oven thermostat--Do it yourself!
section.
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