USER GUIDE
NZ AU UK IE SG
DISHDRAWER™ DISHWASHER
DOUBLE MODELS
DD60DI9, DD60DHI9, DD60D4NX9, DD60D4NB9, DD60D4ZB9,
DD60D4HNX9, DD60D4HNB9, DD60D4HZB9
SINGLE MODELS
DD60SI9, DD60STI9, DD60SLI9, DD60SHI9, DD60SHTI9, DD60ST4NX9,
DD60ST4NB9, DD60ST4ZB9, DD60ST4HNX9, DD60ST4HNB9,
DD60ST4HZB9
3
CONTENTS
Registration
To register your product visit our website: fisherpaykel.com/register
Safety and warnings 5
First use 8
Loading suggestions 10
Wash programs 11
Operating instructions 12
Wash modifiers 13
Delay start 15
Keylock & Childlock 16
Detergent 17
Rinse aid 20
Water softener (some models only) 22
Preferences 24
Wi-Fi connection & remote mode 26
Racking features 28
Maintenance 33
Troubleshooting 37
Fault codes 41
Manufacturer’s Warranty and Service guide 43
5
READ AND SAVE THIS GUIDE
When using your DishDrawer™ Dishwasher, follow basic precautions, including
the following:
General
z
The information in this guide must be followed to minimise the risk of fire or explosion
or to prevent property damage, personal injury or loss of life.
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Use the DishDrawer™ Dishwasher only for its intended function as described in this user
guide.
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This appliance is intended to be used in household and similar applications such as:
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staff kitchen areas in shops, offices and other working environments
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farm houses
z
by clients in hotels, motels and other residential environments
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bed and breakfast environments.
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NSF 184-Certified residential dishwashers are not intended for licensed
food establishments.
z
Use only detergents or rinse aid recommended for use in a domestic dishwasher and
keep them out of reach of children. Check that the detergent dispenser is empty after
the completion of each wash program.
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When loading items to be washed, locate sharp items so that they are not likely to
damage the internal lid of the DishDrawer™ Dishwasher and load sharp knives with the
handle up to reduce the risk of cut injuries.
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Do not touch the filter plate in the DishDrawer™ Dishwasher base during or immediately
after use, as it may be hot.
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Do not operate your DishDrawer™ Dishwasher unless all enclosure panels are properly
in place.
z
Do not tamper with the controls.
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Do not abuse, sit on, stand in or on the drawer or dish rack of the
DishDrawer™ Dishwasher.
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The drawer should not be left in the open position since this could present a
tripping hazard.
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The foldaway cup racks are designed to support cups, glasses and kitchen utensils.
When the foldaway cup racks are in the drawer do not lean on or use them to support
your body weight.
z
To reduce the risk of injury, do not allow children to play in or on the
DishDrawer™ Dishwasher.
z
Under certain conditions, hydrogen gas may be produced in a hot water heater system
that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using the DishDrawer™
Dishwasher, turn on all hot water taps and let the water flow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do
not smoke or use an open flame during this time.
z
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children away from the
DishDrawer™ Dishwasher when the door is open.
z
Under no circumstances should you open the drawer whilst the DishDrawer™
Dishwasher is in operation.
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Knock on the front of the drawer to pause and wait until you hear four beeps before
opening the drawer.
SAFETY AND WARNINGS
6
SAFETY AND WARNINGS
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The DishDrawer™ Dishwasher must be used with the motor assembly, filter plate, drain
filter and spray arm in place. To identify what these parts are refer to 'Maintenance'.
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Take care not to load dishware items so they prevent the internal lid from properly
sealing with the drawer. Items should be placed so they do not protrude above
the drawer.
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Cleaning and maintenance shall not be done by children without supervision.
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Do not allow children to play inside, on or with this appliance or any
discarded appliance.
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If the DishDrawer™ Dishwasher is not being used for long periods of time, turn the
electricity and water supply off.
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Household appliances are not intended to be used by children. Children of less than 8
years old must be kept away from the appliance unless continuously supervised. This
appliance can be used by children aged from 8 years and above, and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge, if
they have been given supervision or instruction concerning the use of the appliance in a
safe way and they understand the hazards involved.
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If a dishwasher cleaner is used, we recommend running a wash program with detergent
immediately afterward to prevent any damage.
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The DishDrawer™ Dishwasher is designed for washing normal household utensils. Items
that are contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline
chemicals are not to be washed in the DishDrawer™ Dishwasher.
z
Do not wash plastic items unless they are marked dishwasher safe or equivalent. For
plastic items not marked, check the manufacturer’s recommendations.
Installation
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This DishDrawer™ Dishwasher must be installed and located in accordance with the
Installation instructions before it is used. If you did not receive Installation instructions
with your DishDrawer™ Dishwasher, you can order them by calling your Authorised
Repairer or download them from our local Fisher & Paykel website, listed on the
back cover.
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Installation and service must be performed by a Fisher & Paykel trained and supported
service technician.
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If the power supply cord is damaged, it must be replaced by a Fisher & Paykel trained
and supported service technician or a qualified trades person in order to avoid
a hazard.
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Ensure the DishDrawer™ Dishwasher is secured to adjacent cabinetry using the brackets
provided. Failure to do so may result in an unstable product, which may cause damage
or injury.
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Do not operate this appliance if it is damaged, malfunctioning, partially disassembled
or has missing or broken parts, including a damaged power supply cord or plug.
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Do not store or use petrol, or other flammable vapours and liquids in the vicinity of
the DishDrawer™ Dishwasher.
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Connect to a properly rated, protected and sized power supply circuit to avoid
electrical overload.
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Ensure the power supply cord is located so that it will not be stepped on, tripped over
or otherwise subject to damage or stress.
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Do not install or store the DishDrawer™ Dishwasher where it will be exposed to
temperatures below freezing or exposed to weather.
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Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket
outlet box) to connect the DishDrawer™ Dishwasher to the power supply.
7
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This appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least resistance
for electric current.
z
This appliance is equipped with a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is installed
and grounded in accordance with all local codes and ordinances. Improper connection
of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or Fisher & Paykel trained and supported service technician if you
are in doubt as to whether the appliance is properly grounded.
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Do not modify the plug provided with the appliance; if it will not fit the outlet, contact
a Fisher & Paykel trained and supported service technician or qualified electrician.
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If the DishDrawer™ Dishwasher is installed as a permanently connected appliance,
this appliance must be connected to a grounded metal, permanent wiring system,
or an equipment-grounding conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on the appliance.
Maintenance
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Disconnect the appliance from the power supply before any cleaning or maintenance.
z
When disconnecting the appliance pull the plug rather than the power supply cord or
junction of cord to avoid damage.
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Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in this guide. We recommend contacting a Fisher & Paykel
trained and supported service technician or Customer Care.
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Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
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Keep the area around/underneath your appliance free from the accumulation of
combustible materials, such as lint, paper, rags and chemicals.
Wi-Fi
z
Do not change or modify the wireless communication device in any way. Changes or
modifications not expressly approved by Fisher & Paykel could void the user’s authority
to operate the equipment.
SAFETY AND WARNINGS
8
FIRST USE
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Ensure the installer has completed the ‘Final checklist’ in the Installation instructions.
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Read this guide, taking special note of the 'Safety and warnings' section.
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Remove all internal and external packaging and dispose of it responsibly. Recycle items
that you can.
The control panel is located on the inside of the drawer. Opening the drawer will
automatically turn the DishDrawer™ Dishwasher on.
1 2 57
6
4
3
Control panel overview
DishDrawer™ Dishwasher
features
1 Upper tub
2 Lower tub
3 Toe kick
Double model illustrated
1
2
3
Control panel features
1 Wash program selector
2 Wash modifier selector
3 Start
4 Wash program indicators
5 Wash modifier indicators
6 Delayed start indicator
7 Lock indicator
8 Wi-Fi indicator
8
9
FIRST USE
Cutlery & silverware
All cutlery and silverware should be
rinsed immediately after use to prevent
tarnishing,
RINSE cycle is recommended.
Silver should not come into contact with
stainless steel, mixing these can cause
staining. Remove silver cutlery from
the DishDrawer™ Dishwasher and hand
dry immediately.
Aluminium
Aluminium can be dulled by detergent.
The degree of change depends on the
quality of the detergent or aluminium.
Other metals
Iron and cast iron can rust and stain other
items. Copper, pewter and brass tend
to stain.
Woodware
Woodware is generally sensitive to heat
and water. Regular use in the DishDrawer™
Dishwasher may cause deterioration
over time.
Glassware
Most glassware is dishwasher safe. Crystal,
very fine and antique glassware may etch
and will develop a cloudy appearance.
Plastics
Some plastics may change shape or
colour with hot water. Refer to the
manufacturer’s guide. Dishwasher safe
plastic should be weighed down so it
does not flip and fill with water or fall
through the base rack during the wash.
Decorated items
Most modern china patterns are
dishwasher safe. Antique items, those with
a pattern painted over the glaze, gold
rims or hand painted china may be more
sensitive to machine washing.
Glued items
Certain adhesives are softened or
dissolved in machine washing.
If your home has hard water
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Refer to 'Powdered detergent quantity recommendations' and 'Water softener'.
z
Use rinse aid. We recommend you raise the rinse aid setting to 5 to help improve wash
performance. Refer to 'Preferences' for details.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your DishDrawer™ Dishwasher.
If your home has soft or softened water
z
Avoid using too much detergent. Refer to 'Powdered detergent quantity
recommendations.'
Dishware
The combination of high temperatures and dishwasher detergent may cause damage to
some items. Refer to the manufacturer's guidance or wash by hand if in doubt.
Water hardness
Hard water is water with a high concentration of minerals such as calcium and magnesium.
It can be detrimental to the performance of your DishDrawer™ Dishwasher and parts can
fail over time. Glassware washed in hard water will become cloudy and dishes will become
spotted or covered in a white film over time. Water hardness varies by geographical
location.
If you live in a hard water area, and your DishDrawer™ Dishwasher does not have a built-in
water softener, we recommend fitting a water softener to the household water supply.
10
LOADING SUGGESTIONS
Ensure
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Spray arms can rotate freely.
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Glass and other fragile items are stable.
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All dish openings are facing downwards.
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Plates are evenly spaced.
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All sharp objects are located securely to avoid
injury or damage to the product.
Avoid
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Overcrowding.
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Any protrusions below the racks and basket that
may prevent spray arm rotation.
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Any protrusions at the top of the drawer.*
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Blocking water from any items on the foldaway
cup racks.
*maximum dishware height for standard tub models is 280mm and 310mm for tall tub models.
Scrape food off dishware before carefully loading into the drawer. When loading your
drawer, ensure items are placed so water coming from the rotating spray arm below can
reach all areas or wash performance will be reduced.
MAXIMUM PLACE SETTINGS PER DRAWER**
UK/Ireland
6
New Zealand/Australia
7
Singapore
7
**Refer to 'Wash program data & standards test information' for details.
11
Your DishDrawer™ Dishwasher has a number of wash programs designed to suit your needs.
Selecting the most appropriate cycle for each load will help ensure the best wash results.
The Eco program is the most efficient program in terms of combined energy and water
consumption. Loading the dishwasher to capacity will contribute to water and energy
savings. Pre-rinsing of tableware items will increase water and energy consumption and is
not recommended. Washing tableware with a household dishwasher usually consumes less
energy and water than hand washing, when used according to manufacturer's instructions.
WASH PROGRAMS
WASH PROGRAM DESCRIPTION
HEAVY
Heavily soiled pots, pans and dishes
MEDIUM
Dishes that are quite heavily soiled or food soils that have
been left to dry overnight
ECO
Normally soiled dishes for optimum water and energy usage
FAST
Lightly soiled dishes
DELICATE
Lightly soiled and heat sensitive crockery and glassware
RINSE
Prevents odours and soils from drying on dishes
Setting a wash program
Ensure DishDrawer™ Dishwasher is turned on
and detergent has been added.
Press
to scroll through the available wash
programs. The selected wash program will
illuminate on the display.
Press
to start the wash and close the door
within 7 seconds.
1
3
12
OPERATING INSTRUCTIONS
Pausing a wash
Resuming a wash
Cancelling a wash
Knock twice on the door.
Wait for three short and one long tone before
opening the drawer. Forcing it open mid cycle may
cause damage or injury.
If the drawer is not restarted within 7 minutes it will
tone intermittently until it is restarted.
Press and hold .
If there is any water in the drawer, it will drain
before the DishDrawer™ Dishwasher turns off.
To resume, press
and close the drawer.
13
WASH MODIFIERS
After setting the wash program, you may select one of the following the additional options.
Only one modifier can be set at a time.
EXTRA DRY
Increases the final rinse
temperature and the length
of the drying phase.
QUICK
Uses additional water
and energy for a faster
wash time.
SANITIZE
Raises the water
temperature during the
rinse phase to sanitize.
WASH PROGRAM MODIFIER AVAILABLE
HEAVY
Extra Dry, Quick, Sanitize
MEDIUM
Extra Dry, Quick, Sanitize
ECO
n/a
FAST
Extra Dry
DELICATE
Extra Dry, Quick
RINSE
n/a
Ensure DishDrawer™ Dishwasher is turned
on, detergent has been added and a
wash program has been selected.
1
Press
to scroll through the wash
modifier options. The selected wash
modifier indicator will illuminate on the
display.
Press
to start the wash and close the
drawer within 7 seconds.
2
Setting a wash modifier
14
WASH MODIFIERS
Using SANITIZE
The SANITIZE wash modifier adjusts the wash program to meet the conditions required by
Section 6, NSF 184 for sanitization to occur. While SANITIZE is running, the wash program is
monitored to ensure that these conditions are met.
Only programs utilising the
SANITIZE wash modifier are certified to meet the conditions
required by Section 6, NSF 184. Other wash programs may not reach the temperatures
required for sanitization to occur. See table on previous page for wash programs that have
sanitize available.
For sanitization to occur, the temperature of the water needs to reach 70°C. Ensure all
items are dishwasher safe before running the sanitize modifier.
If the wash is interrupted or the water supply is turned off during the program, the heating
conditions for sanitization may not be met. You may need to run the program again.
If sanitization has been successful
If sanitization has not been successful
The wash will finish as normal.
An alert will sound and when the drawer is
opened the
SANITIZE indicator will flash.
1 Check if the water supply has been turned
off or the wash program interrupted.
2 Press and hold
once to stop the beeping
and then again to clear the alert code.
3 Reset
SANITIZE and run the cycle again
For more information, refer to 'Fault codes'.
15
DELAY START can delay the start of the wash program between 1–12 hours. The display will
show the number of hours until the wash program is set to begin.
Press and hold
to set the delay start time.
Each tone indicates a 1h delay.
will illuminate and a tone will sound to
indicate each hour of delay.
Close the drawer. The wash will start when
the delay time is over.
If you scroll past 12 hours the DishDrawer™
Dishwasher will exit
DELAY START mode.
DELAY START
1
2
3
1
Cancelling Delay start
Open the drawer, then press and hold
until dims.
16
Keylock
Childlock
KEYLOCK & CHILDLOCK
To activate KEYLOCK
Press and hold
until you hear a tone and
illuminates.
To activate
CHILDLOCK
Press and hold
until you hear two tones and
illuminates.
Cancelling Keylock or Childlock
If the drawer is open
Press and hold
until dims.
If the drawer is closed
Knock three times on the drawer.
KEYLOCK disables all buttons across the control panel and door for the selected drawer.
CHILDLOCK disables all buttons across the control panel and door and locks the selected
drawer closed.
17
DETERGENT
Press the latch down to open the dispenser.
Check that the dispenser is empty and dry.
1
2
Add detergent and close the dispenser until
it clicks shut.
The detergent will automatically be released
into the drawer during the wash program.
main
dispenser
secondary
dispenser
When washing heavily soiled dishware in hard water, more detergent may be required. Refer to 'Powdered
detergent quantity recommendations'.
WARNING: Dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons
away from the dishwasher when it is open. Check the powdered detergent dispenser is
empty after each wash.
Detergent may cause discolouration on aluminium handles. Remove immediately if spilt.
Unsuitable detergents
These types of detergent are not suitable and may damage your DishDrawer™ Dishwasher
and lead to a service call that is not covered by warranty:
z
Liquid detergents
z
Laundry detergents
z
Hand washing liquids
z
Soaps
z
Disinfectants
Using powdered detergent
Use the markings to help you measure the correct quantities. Do not place tablets
or pouches in the dispenser. Refer to the following 'Powdered detergent quantity
recommendations' table and the detergent manufacturer’s guidance. No detergent is
needed for
RINSE.
18
DETERGENT
Using solid tablets or pouches
Using tablets could improve wash performance in hard water areas. Follow manufacturer
guidance. Some tablets or pouches may not be suitable for all wash programs.
Place directly in tub
Place the tablet or pouch between the
racking at the side as shown.
Do not place on the base of the drawer as
it may interfere with the spray arm rotation
and affect wash performance.
Place on tablet tray
Place tablet or pouch on tablet tray in
cutlery basket ensuring it doesn't come
in direct contact with dishes or cutlery.
Place in cutlery basket
Place tablet or pouch in cutlery basket,
ensuring it doesn't come in direct
contact with dishes or cutlery.
19
DETERGENT
Powdered detergent quantity recommendations
The recommended detergent quantity depends on water hardness and the soil level of your
dishes. Use the table below to determine the optimal powdered detergent quantity based
on water hardness and soil level. Refer to 'Wash program' descriptions to select a program
for soil level.
WATER HARDNESS
SOIL
LEVEL
POWDER QUANTITY PER
DRAWER
TABLET
SOFT <100PPM
LIGHT
10g 1/3
Not
recommended
MEDIUM
20g 2/3 OK
HEAVY
30g Full OK
MODERATE 100–250PPM
LIGHT
20g 2/3
Not
recommended
MEDIUM
20g 2/3 OK
HEAVY
30g Full OK
HARD >250PPM
LIGHT
30g Full OK
MEDIUM
30g Full OK
HEAVY
>30g
Fill main and
secondary
dispensers
OK
20
RINSE AID
Rinse aid provides a streak-free finish to glass and dishware as well as preventing metal
from tarnishing. We recommend using a liquid rinse aid regularly for optimal drying results.
During dispensing, a pulsing sound may be heard, this is normal.
The rinse aid dispenser is located on the
inside of the drawer underneath the detergent
dispenser. It holds approximately 50ml of
rinse aid.
How much rinse aid to use
The amount of rinse aid dispensed in each wash may need adjusted to suit your water
conditions. Refer to 'Preferences' and 'Water softener' for guidance.
When to refill rinse aid
z
If the indicator glows or flashes bright red, refill rinse aid.
z
If the indicator glows or flashes dimly or not at all, you do not need to refill – there is
enough rinse aid for the wash.
When using lighter coloured rinse aids, the indicator may not dim as prominently as when
using darker rinse aids.
rinse aid
dispenser
rinse aid
indicator
21
RINSE AID
How to refill rinse aid
Turn the plug anticlockwise and remove.
1
2
3
Refit the plug, turning clockwise
until secure.
Ensure the plug is closed tight with the hand
grip in a vertical position.
Pour rinse aid into the opening, taking care
not to spill any into the drawer or on the
aluminium handles.
Spillages must be wiped up immediately as spilt rinse
aid will cause excessive foaming which may result in
a service call that will not be covered by warranty. It
may also discolour the aluminium.
22
WATER SOFTENER (SOME MODELS ONLY)
The salt reservoir is located on the inside of
the drawer next to the detergent dispenser. It
holds up to approximately 350g of salt (actual
capacity will vary depending on brand and grain
size of salt used).
Double models: each drawer has a separate salt
reservoir.
Salt recommendations
The salt reservoir must always be filled with granular salt designed for dishwasher water
softening. We do not recommend the use of cooking salt like table salt, rock salt or pellets
as they may contain impurities that will damage the water softener. Do not add detergent
or rinse aid to the salt reservoir. This will cause damage.
salt indicator light
salt reservoir cap
SETTING
WATER HARDNESS SCALES
PPM* GPG** °DH °FH °E / °CLARK MMOL/L
0 0 – 100 0 – 6 0 – 5.6 0 – 10 0 – 7 0 – 0.1
1 100 – 250 6 – 14 5.6 – 14 10 – 25 7 – 17.5 0.1 – 2.5
2 250 – 350 14 – 20 14 – 19.6 25 – 35 17.5 – 24.5 2.5 – 3.5
3 350 – 450 20 – 26 19.6 – 25.2 35 – 45 24.5 – 31.5 3.5 – 4.5
4 450 – 550 26 – 32 25.2 – 30.8 45 – 55 31.5 – 38.5 4.5 – 5.5
5 550 – 625 32 – 36 30.8 – 35 55 – 62 38.5 – 43.8 5.5 – 6.2
Water hardness recommendations
z
Use the table below to determine the optimal water hardness setting. Your local water
company will be able to help.
z
If you have a household water softener installed, use the setting recommended for water
with a hardness under 100 ppm/6 gpg, irrespective of the water hardness in your area.
z
If your water hardness is above 625 ppm/36 gpg, the wash performance of your
DishDrawer™ Dishwasher will decline over time. The rinse aid setting should be at 5.
The water softener produces a salt solution to soften the water in regions with hard water.
It maintains good wash performance and prevents scale buildup. You do not need to use
this feature if you have a household water softener installed.
*PPM = parts per million | **GPG = grains per gallon
23
When to refill the salt reservoir
If the salt indicator is red, the salt reservoir must be filled. If the salt indicator is black, there
is enough salt in the reservoir.
WATER SOFTENER (SOME MODELS ONLY)
Using the salt reservoir
You may hear some noises when the water softener is operating, this is normal.
Turn the cap anticlockwise and remove.
1
2
3
Refit the cap, turning clockwise until secure.
If you are not washing your dishes immediately
after filling the salt reservoir, we recommend
running a
RINSE cycle to remove any salt water or
spilt granules.
Place the salt into the salt container and
carefully pour into the reservoir.
When filling the salt reservoir, you may notice water
being displaced from the water softener overflow.
This is normal.
24
PREFERENCES
You can adjust any of the settings of the below options prior to starting a wash cycle.
Wi-Fi
Allows your DishDrawer™ Dishwasher to connect to your home network. Refer to
'Wi-Fi connection & remote mode' for details.
Rinse aid
Controls the amount of rinse aid dispensed. Refer to 'Rinse aid' for details.
Water softener*
Refer to 'Water softener' for details.
Auto power-on**
Your DishDrawer™ Dishwasher is set to automatically power on for 30 seconds after a
drawer is opened. This can be turned off.
Autolock
Allows the drawer to automatically lock 30 seconds after it’s closed.
Tones
Adjusts tone settings. When set to
OFF all tones will be silenced except fault alerts.
Default cycle*
Your DishDrawer™ Dishwasher is set to automatically default to ECO when the drawer is
closed and standby mode is activated. This can be turned off.
*Some models only | **Suitable as a Sabbath option.
Settings displays
OPTION DISPLAY SETTINGS
Wi-Fi
Disconnected Connected
Rinse aid Off Max: 5
Water softener* Off Max: 5
Auto power-on** On Off
Tones On Off
Autolock
On Off
Default cycle* On Off
25
PREFERENCES
Changing the settings
Ensure there is no wash in progress, then
open the drawer.
Press and hold
and together for
four seconds.
Press
to scroll through the
available options.
Press
to change the setting within
an option. The wash program indicators will
display which setting is selected.
Press
to save the new setting and leave the
preference menu. If at any time, you want to
exit the menu, press and hold to cancel.
Double models only
You can use either drawer to change the
settings. Changing the settings in one tub will
set your preferences for both drawers.
1
2
3
4
26
WI-FI CONNECTION & REMOTE MODE
Your appliance can be connected to your home wireless network and operated remotely
using the app.
Getting started
z
Ensure your home Wi-Fi network is turned on.
z
You will be given step by step guidance on both your appliance and mobile device.
z
It may take up to 10 minutes to connect your appliance.
z
For further guidance and troubleshooting, please refer to the app.
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the Wi-Fi connection.
Connecting to your home Wi-Fi
Ensure there is no wash in progress, then
open the drawer. Press and hold
and
together for four seconds.
1
2
3
Press
to save and leave the menu after
Wi-Fi is connected. If at any time, you want
to exit the menu, press and hold to cancel.
Press and hold
to connect to the
Wi-Fi network.
When
flashes, follow the prompts within
the app to complete set-up.
27
WI-FI CONNECTION & REMOTE MODE
Enabling remote mode
Disabling remote mode
REMOTE MODE will automatically be disabled after 72 hours or if a fault occurs. Opening the
drawer will also disable REMOTE MODE.
With your DishDrawer™ Dishwasher
connected to your Wi-Fi network, press and
hold
for 4 seconds.
While
is flashing, close the drawer to
enable REMOTE MODE.
If the drawer is not closed within 7 seconds,
while
is flashing, REMOTE MODE will not
be enabled.
1
2
28
RACKING FEATURES
Removable anti-nesting grid
Use the anti-nesting grid to separate
cutlery items and stop them from nesting
together. The grid clips onto the top of the
cutlery basket.
Cutlery basket
To reduce the risk of injury, we recommend loading knives and sharp utensils with handles
facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together
and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to
avoid staining.
Cutlery basket accessories
Cutlery basket features and accessories
1 Cutlery basket
2 Removable anti-nesting grid
3 Removable tablet tray
4 Removable small items container
2
1
3
4
29
RACKING FEATURES
Removable tablet tray
If you are using dishwasher tablets or gel packs,
place them on the removable tablet tray. Ensure
the tablets are not in direct contact with dishes
or cutlery.
See 'Detergent' for more information.
Removable small items container
Small, light items like baby bottle teats are best
placed into the small items container to prevent
them from being displaced during the wash.
The container can clip to the side of the cutlery
basket, into the cutlery basket or can be placed
elsewhere in the drawer.
If you place the container elsewhere in the
drawer, ensure water from the spray arm can still
access items in and around the container. If laid
flat, ensure the solid plastic side is facing up.
30
RACKING FEATURES
To adjust height
1 Fold up to unlock the rack.
2 Adjust the height to suit by sliding up
or down.
3 Fold back down to lock in the position.
Foldable cup racks
Each cup rack can be folded away independently to create more space within the drawer
and are height adjustable.
Racking features
1 Folding tine rack
2 Adjustable tine rack
3 Base rack
4 Trap door
Not illustrated: foldable cup
racks, knife clip, glass supports
4
12
3
31
RACKING FEATURES
Knife clip Glass supports
These removable clips provide extra
stability when needed.
This clips onto the adjustable racks and
supports knives and other utensils during
the wash.
Always ensure that knife blades are
facing down.
To remove
1 Fold tines down towards each other.
2 Unclip the rack at each end by pulling
firmly towards you.
To replace
1 Line up the clips with the base rack.
2 Push firmly to click rack into place.
Folding tine rack
The folding tines can be removed if desired, however it is recommended the tines are folded
down rather than removed if more space required.
32
RACKING FEATURES
Adjustable tine rack
This rack is designed to fit deep bowls or small plates by adjusting the spacing of the tines.
To adjust spacing
To remove
To replace
Slide the tines backward or forward by
pushing or pulling the front handle.
Grip the front and back handles and
pull up to unclip.
Align front and rear clips with the base rack
and clip into place.
33
MAINTENANCE
Tub features
1 Drain filter
2 Filter plate
3 Spray arm
Disconnect the DishDrawer™ Dishwasher from the power supply and allow it to cool before
undertaking any cleaning or maintenance.
1
2
3
Cleaning surfaces
Wipe with a damp cloth and dry using a lint-free cloth.
We do not recommend using the following cleaning aids as they may damage the surfaces:
z
Plastic or stainless steel scouring pads
z
Abrasive, solvent, household cleaners
z
Acid or alkaline cleaners
Cleaning the drain filter, spray arm and filter plate
We recommend that the drain filter and filter plate in each drawer are removed and cleaned
once a month or whenever there is evidence of food particles. The spray arm in normal use
should require cleaning less frequently. These parts can be shaken to remove any foreign
material, cleaned in hot water, then rinsed in clean water.
The DishDrawer™ Dishwasher must be used with the filter plate, drain filter and spray arm
correctly in place. We recommend that you always use the DishDrawer™ Dishwasher with
the right hand folding tine rack in place.
If a dishwasher cleaner/descaler is used, you must run a wash program with detergent
immediately afterward to prevent any damage to your DishDrawer™ Dishwasher.
Extended periods of disuse
If the DishDrawer™ Dishwasher is not going to be used for some time we recommend
turning off the power and water supply, leaving it clean and empty with the drawers ajar.
When using your DishDrawer™ Dishwasher for the first time after a long period away,
we recommend pouring 3 cups of water into the drawer before use. This helps lubricate
components that may have dried out during disuse.
z
Hand washing liquids or soap
z
Stainless steel cleaners or polishes
z
Laundry detergents or disinfectants
34
Twist the drain filter counter-clockwise and
lift to remove.
Separate the holder and the mesh by
pinching one side of the mesh and pulling.
Do not attempt to remove the mesh
by pinching both sides as this may
cause damage.
Clean under hot soapy water and
rinse thoroughly.
Click the drain filter mesh back onto the
holder and twist until the arrows on the
mesh and holder align.
1
2
1
For ease of access to the drain filter and filter plate, the base rack can be removed by lifting
it from the rear. Alternately, remove the cutlery tray, lift the trap door and remove the fixed
tine rack. Refer to 'Racking features' for details.
Removing and cleaning the drain filter
Replacing the drain filter
Push the drain filter back into the tub and
rotate clockwise until the arrows on the
filter and base of the drawer align.
2
holder
mesh
MAINTENANCE
35
MAINTENANCE
With the drain filter removed, carefully
lift the drain filter plate up and out. Clean
under hot soapy water and rinse thoroughly.
Lift the spray arm off the impeller. Shake
to dislodge any loose particles, rinse under
running water and wipe with a damp cloth.
Push the drain filter plate back onto the tub
ensuring there are no particles in the recess.
Place the spray arm to the impeller. Ensure
the arm rotates freely when refitted.
Removing and cleaning the drain filter plate
Removing and cleaning the spray arm
Refitting the drain filter plate
Refitting the spray arm
impeller
36
MAINTENANCE
Winterising (cold climates)
If the DishDrawer™ Dishwasher is installed in a cold climate where temperatures fall below
zero, we recommend winterising.
Turn off the water supply.
Disconnect the drain hoses from the sink
drain pipe and the water inlet pipe from the
water valve.
Drain the water from the hoses, inlet pipe
and water valve, using a bucket or pan to
collect the water.
Reconnect the water inlet pipe to the water
valve and hoses to the sink drain pipe.
1
2
3
Remove the drain filter and the filter
plate from the bottom of the drawer.
Use a sponge to remove any remaining
water from underneath before replacing.
37
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Unclean dishes Unsuitable wash
program for
load selected.
Select the appropriate wash program for the
load. Refer to 'Wash programs'.
Spray arm unable
to rotate.
Ensure no items are obstructing the spray arm
path. Make sure the spray arm is mounted
correctly and free to rotate.
Drawer incorrectly
loaded.
Refer to 'Loading suggestions'.
Filter plate or filter is
incorrectly inserted.
Refer to 'Maintenance'.
Filter plate or filter
is blocked.
Clean the filter plate and drain filter. Refer
to 'Maintenance'.
Detergent put in the
wrong compartment of
the dispenser.
Detergent must be placed in the large
compartment. Refer to 'Detergent'.
Incorrect detergent use. Refer to 'Detergent' and follow the detergent
manufacturer’s instructions.
Excess food
on dishware.
Scrape all food scraps prior to loading.
Spray arm holes
are blocked.
Clean the spray arm.
Spray arm
rotation blocked.
Remove any protrusions below the rack and
ensure the spray arm can rotate freely.
Hard water. Increase the rinse aid setting and the amount
of detergent used. Refer to 'Water hardness'.
Hard water Increase the rinse aid setting and the amount
of detergent. Refer to 'Water hardness'.
Water softener models: Increase the water
softener setting. Refer to 'Water softener'.
Non-water softener models: If living in an area
with very hard water, consult a plumber on
installing a household water softener.
38
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Foaming Incorrect detergent use. Refer to 'Detergent'.
Egg left on plates. Rinse excess egg prior to loading.
Rinse aid setting
too high.
Decrease the rinse aid setting.
Rinse aid dispenser plug
not closed properly.
Ensure the plug is closed tight with the hand
grip in a vertical position. Refer to 'Rinse aid'.
Water leaking Drain hose
disconnected from
waste pipe.
Reconnect the drain hose to the waste pipe.
Water inlet hose not
connected correctly.
Ensure the inlet hose is connected securely.
Other leaks. Turn water and power supplies to the
DishDrawer™ Dishwasher off. Call Customer
Care or your Authorised Service Centre.
Rinse aid dispenser plug
not closed properly.
Ensure the plug is closed tight with the hand
grip in a vertical position. Refer to 'Rinse aid'.
Knocking
on the door
doesn't pause
the wash cycle
Knock to Pause sensor
is incorrectly installed or
calibrated.
Contact Customer Care.
DishDrawer™
Dishwasher™
Dishwasher
is pausing
inadvertently
Knock to Pause sensor
is recognising taps and
bumps as knocks.
Contact Customer Care.
Drawer will not
open (no tones
or wash in
progress)
CHILDLOCK is on. Turn CHILDLOCK off. Refer to
'Keylock & Childlock'.
Closed drawer auto lock
is on.
Knock once on the door and open drawer
within 30 seconds.
Power failure
during wash
program
Power outage in your
home or area.
Wait until power resumes, program will restart
in same part of wash program.
Flashing wash
modifier
indicators
A fault has occurred. Refer to 'Fault codes'.
Intermittent
beeping
DishDrawer™
Dishwasher is paused.
Open the drawer and press
then close the
drawer to resume the program.
39
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
DishDrawer™
Dishwasher will
not start
Power supply is
not connected.
Connect the power supply.
The drawer is not
closed properly.
Ensure the drawer is firmly closed.
KEYLOCK or CHILDLOCK
feature is on.
Turn KEYLOCK or CHILDLOCK off. See your
Quickstart guide for instructions.
Cycle not started.
Press
.
Too much time passed
between pressing
and closing the drawer.
Open the drawer and press
then close the
drawer within 7 seconds.
DishDrawer™
Dishwasher is in
Demo mode.
Contact Customer Care.
Fan noise after
a wash program
has finished
This is normal. The fan
continues to run to
assist with drying.
The fan will automatically stop after a set time,
or when the drawer is opened. The fan may
resume when the drawer is closed again.
Fan noise starts
when I close
the drawer,
even though I
didn’t start a
new wash
This is normal. In some
cases, the fan will
run when the drawer
is closed for a set
time after a program
has finished.
No action required. The fan will automatically
stop after the set time is over.
No powdered
detergent
dispensed
Detergent dispenser
was wet when loaded.
Clean the dispenser and ensure it is dry before
adding detergent. Refer to 'Detergent'.
The wash
seems to have
finished, but
the drawer will
not open
The wash program
is still in progress. It
is in a quiet phase
that is needed for
optimal performance.
No action required. The program will transition
into a more audible phase after the quiet
phase is over.
Water pooling
on inner rim of
drawer after
a wash
This is normal
condensation.
Wipe dry.
Water under
the filter
This is normal. No action required.
Excess water in
the drawer
Drain hose(s) bent. Straighten the drain hose(s).
Blocked filters. Refer to 'Maintenance'.
40
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Water marks on
the dishes
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting
too low.
Increase/turn on the rinse aid setting.
DishDrawer™
Dishwasher overloaded/
incorrectly loaded.
Refer to 'Loading suggestions'.
Drawer interior
is stained
Some foods may stain
the inside of the drawer.
Pre-rinse dishes before placing in the drawer.
Alternatively, using
RINSE after adding the
dishes may minimise staining.
41
DISPLAY POSSIBLE CAUSE WHAT TO DO
Wash program + lock + one or
more modifiers
Fault on drawer
1 Press
to stop the beeping,
then again to turn the
DishDrawer™ Dishwasher off.
2 Wait a few seconds. Press
again to turn the DishDrawer™
Dishwasher back on.
FAULT CODES
How do I know if there is a fault?
Your DishDrawer™ Dishwasher will beep continuously and the indicators on the control
panel will light up and flash. There are two types of fault codes – ‘F’ and ‘A’.
z
If the wash modifier and lock indicators are flashing, it is an ‘F’ fault.
z
If only the wash modifier indicators are flashing, it is an ‘A’ fault.
z
With both F and A faults, one or more wash program indicators are also lit.
Double models only
z
There may be a fault in one or both of the drawers and the fault codes may be
different in each.
z
If a fault occurs in one drawer only you are still able to use the other drawer.
To fix a fault
First try to fix the issue and clear the code according to the steps in the following tables.
If the problem persists:
1 Note down the fault code.
2 Contact Customer Care for support or to organise a visit by a service technician.
Refer to the Service and Warranty document for contact details.
‘F’ fault codes
You may be able to clear the fault by resetting the DishDrawer™ Dishwasher, follow the
steps below. When the flashing indicators have disappeared the fault has been reset and
you can continue to use your DishDrawer™ Dishwasher.
42
DISPLAY POSSIBLE CAUSE WHAT TO DO
RINSE + all modifiers
A1: Water
Supply fault.
1 Ensure the water supply is
turned on.
2 Press
once to stop the beeping,
then again to clear the fault.
3 Press
to resume the
wash program.
DELICATE, RINSE + all modifiers
A3: Drawer cannot
drain. The drainage
hose may be
blocked or kinked,
or the connection
to drainage pipe
may be blocked.
1 Ensure the drainage hose
and connection to pipes are
not blocked.
2 Press
once to stop the beeping,
then again to clear the fault.
3 Press
to resume the
wash program.
FAST, DELICATE + all modifiers
A6: The spray
arm has loosened
or come off its
mounting, or
water pressure
is too low, or a
combination of low
water pressure and
excessive foaming.
1 Open the drawer and check the
spray arm.
2 If the spray arm has loosened
or come off its mounting,
re-fit it. Check that it is firmly
seated and turns freely.
Refer to 'Maintenance'.
3 Press
once to stop the beeping,
then again to clear the fault.
4 Press
to resume the
wash program.
FAST, DELICATE + RINSE
+ all modifiers
A7: Auto recovery
program –
DishDrawer™
Dishwasher has
detected excess
foam in the drawer.
1 Let the auto recovery program
run until it is complete. The
wash program will resume when
the auto recovery program
has completed.
2 Check that you are using the right
detergent before running another
wash program.
3 If the drawer is still filled with
foam at the end of the wash
program, contact Customer Care.
Current wash program +
SANITIZE
A09:
Sanitize
cycle hasn’t met
temperature
needed to
sanitize dishes.
1 Check if the water supply has
been turned off or the wash
program interrupted.
2 Press
once to stop the beeping,
then again to clear the fault.
3 Run the sanitize cycle again.
FAULT CODES
‘A’ fault codes
Follow the steps below to try and fix the issue.
43
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty
and book a service, refer to your separate warranty and service
book or view online at https://www.fisherpaykel.com/au/help-and-
support/warranty-information
AU
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty
and book a service, or view online at https://www.fisherpaykel.com/
nz/help-and-support/warranty-information
NZ
MANUFACTURER’S WARRANTY AND SERVICE GUIDE
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty
and book a service, or view online at https://www.fisherpaykel.com/
uk/help-and-support/warranty-information
UK
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty
and book a service, or view online at https://www.fisherpaykel.com/
ie/help-and-support/warranty-information
IE
This product has been designed for use in a domestic (residential) environment. This
product is not designed for any commercial use. Any commercial use by the customer will
affect this products Manufacturer’s Warranty.
For spare parts, please contact Fisher & Paykel Customer Care. Spare parts are available for
all Fisher & Paykel products for a minimum period of 10 years from the date of manufacture.
44
Before you call for service or assistance
Check the things you can do yourself. Refer to your User guide and check:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3 You have read the 'Before you call for service or assistance', 'Fault codes' and
'Troubleshooting' sections.
If after checking these points you still need assistance or parts, please refer to your nearest
Fisher&Paykel trained and supported service technician, Customer Care, or contact us
through our website fisherpaykel.com.
In the UK if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer CareConsultants.
Toll Free: 08000 886 605
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd,
420 Cob Drive, Swan Valley
Northampton NN4 9BB
In Ireland if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer CareConsultants.
Toll Free: 1800 625174 or 01 807 7960
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd,
Unit 2D Corporate Park,
Swords Dublin
If you need service
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre can
recommend a Fisher & Paykel trained and supported service technician in your area. Or you
can book one online at fisherpaykel.com/uk/help-and-support or fisherpaykel.com/ie/help-
and-support
If you call, write or contact us via our website please provide:
your name and address, model number, serial number, date of purchase and a complete
description of the problem. This information is needed in order to better respond to
yourrequest for assistance.
Product details can be found on the front of the dishwasher on the lower left hand side.
MANUFACTURER’S WARRANTY AND SERVICE GUIDE
45
Requirements of EEC Directive 93/68
European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE) (for
European Union countries only)
GB: This appliance is marked according to the European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment
and human health, which could otherwise be caused by inappropriate waste handling of
this product.
The symbol
on the product, or on the documents accompanying the product, indicates
that this appliance may not be treated as household waste. Instead it shall be handed over
to the applicable collection point for the recycling of electrical and electronic equipment.
Disposal must be carried out in accordance with local environmental regulations for waste
disposal. For more detailed information about treatment, recovery and recycling of this
product, please contact your local city office, your household waste disposal service or the
shop where you purchased the product.
Wash program data & standards test information
Wash program data and standards test information can be viewed online by going to
https://www.fisherpaykel.com and searching your model code.
MANUFACTURER’S WARRANTY AND SERVICE GUIDE
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Tow n
Country
4191A 06.2
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2023. All rights reserved.
The models shown in this guide may not be available in all markets
and are subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher&Paykel dealer.
