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11
Troubleshooting
Having trouble completing installation? Don’t worry, it’s usually an easy fix.
PROBLEM POSSIBLE CAUSES SOLUTIONS
Air Conditioner will not start
Air conditioner is unplugged
• Make sure the air conditioner plug is
pushed completely into the outlet
Fuse is blown/circuit breaker
is tripped
• Check the house fuse/circuit breaker box
and replace the fuse or reset the breaker
Power Failure
• The unit will automatically re-start when
power is restored
• There is a protective time delay (approx.
3 minutes) to prevent damage to the
compressor. For this reason, the unit may
not start normal cooling for 3 minutes after
it is turned back on.
Current interrupter device is tripped
• Press the RESET button located on the
power cord plug
• If the RESET button will not stay engaged,
discontinue use of the air conditioner and
contact a qualified service technician
Air Conditioner does not cool
as it should
Airflow is restricted
• Make sure there are no curtains, blinds,
or furniture blocking the front of the air
conditioner
Temperature control may not
be set correctly
• Lower the set thermostat tempera ture
Air filter is dirty
• Clean the filter. See the Cleaning
and Care Section of the manual
Room may be too warm
• Please allow time for the room to cool
down after turning on the air conditioner
Cold air is escaping
• Check for open furnace registers and
cold air returns
Cooling Coils are frozen • See “Air Conditioner Freezing Up” below
Air Conditioner is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
• Set the MODE to HIGH FAN or HIGH COOL
and set the thermostat to a
higher temperature
Water is dripping outside Hot and humid weather • This is normal
Water is dripping inside
the room
Air conditioner is not correctly
tilted outside
• For proper water drainage, make sure the
air conditioner is slightly tilted downward
from the front of the unit to the rear
Water collects in the base pan
Moisture removed from the air is
draining into the base pan
• This is normal for a short period in areas
with low humidity and nor mal for a longer
period in areas with
high humidity
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