Operating instructions
Cordless vacuum cleaner
en-GB
M.-Nr. 11 829 700
HS19
Contents
2
Warning and Safety instructions...................................................................... 4
Safety instructions and warnings for AP01/AP02/AP03 battery, LG01/LG02
charger, LS03 charger cradle (depending on the model) .................................... 9
Guide to the appliance...................................................................................... 14
Caring for the environment .............................................................................. 16
Installation and connection .............................................................................. 18
Assembling the vacuum cleaner ......................................................................... 18
Using the PowerUnit solo.................................................................................... 18
Connecting the Comfort handle .......................................................................... 19
Connecting the PowerUnit and the suction tube ................................................ 19
Inserting the battery ............................................................................................ 20
Connecting the Electrobrush............................................................................... 20
General battery information................................................................................. 21
Charging the battery (without wall mounting)...................................................... 21
Charging the battery (with wall mounting)........................................................... 22
Wall mounting...................................................................................................... 23
Battery charging state indicator (while charging) ................................................ 25
Battery charging state indicator (while in use)..................................................... 25
Using the supplied accessories ....................................................................... 26
Accessories holder for the suction tube.............................................................. 26
MultiFloorXXLElectrobrush............................................................................... 27
CarpetCarerollerbrush ...................................................................................... 27
HardfloorCaresoftroller (HXHC) ....................................................................... 28
ElectroCompact handheld brush (HXSEB)........................................................ 29
Additional battery (HXLA) ................................................................................... 29
Battery charger cradle (HXLS) ............................................................................ 30
Use...................................................................................................................... 31
Switching on and off ........................................................................................... 31
Selecting the suction power level ....................................................................... 31
Carpet protective function................................................................................... 31
Self-standing function for short pauses in vacuuming........................................ 32
Illuminating the work area ................................................................................... 32
Maintenance ...................................................................................................... 33
Purchasing accessories ...................................................................................... 33
Filter system ........................................................................................................ 34
Activating the ComfortClean function ................................................................. 34
Emptying the dust container ............................................................................... 35
Cleaning the pre-filter and fine dust filter ............................................................ 36
Contents
3
Cleaning the dust container ................................................................................ 38
Cleaning the Electrobrush/handheld brush (depending on model)..................... 38
Replacing the rechargeable battery .................................................................... 39
Error messages ................................................................................................. 40
Problem solving guide ...................................................................................... 41
Service................................................................................................................ 43
Contact in case of malfunction ........................................................................... 43
Warranty .............................................................................................................. 43
Cleaning and care ............................................................................................. 44
Optional accessories ........................................................................................ 45
Purchasing accessories ...................................................................................... 45
Electrical connection for the UK...................................................................... 47
Warning and Safety instructions
4
This vacuum cleaner conforms to current safety requirements. In-
appropriate use can lead to personal injury and damage to prop-
erty.
Please read the operating instructions before using the vacuum
cleaner for the first time. They contain important information on the
safety, use and maintenance of the vacuum cleaner. This will pre-
vent both personal injury and damage to the appliance.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
“Installation and connection” section as well as the safety instruc-
tions and warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Always disconnect the vacuum cleaner from the power supply
when you have finished using it, before changing any accessories,
as well as for maintenance work, cleaning and troubleshooting.
Use the On/Off switch on the Comforthandle to do this.
Warning and Safety instructions
5
Correct application
This vacuum cleaner is intended for cleaning flooring in domestic
households and similar residential environments. This vacuum
cleaner is not suitable for use on construction sites.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner can be used for all normal cleaning of car-
pets, rugs and robust hard flooring.
This vacuum cleaner is intended for use at altitudes of up to
4000m above sea level.
The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not vacuum people or animals. Any other types of use,
modifications or alterations are not permitted.
The vacuum cleaner can only be used by people (including chil-
dren) with reduced physical, sensory, or mental capabilities, or lack
of experience or knowledge, if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and re-
cognise the consequences of incorrect operation.
Warning and Safety instructions
6
Safety with children
Children under 8 years of age must be kept away from the va-
cuum cleaner unless they are constantly supervised.
Children aged 8 and older may only use the vacuum cleaner
without supervision if they have been shown how to use it in a safe
manner. Children must be able to understand and recognise the pos-
sible dangers caused by incorrect operation.
Children must not be allowed to clean or maintain the vacuum
cleaner unsupervised.
Please supervise children in the vicinity of the vacuum cleaner and
do not let them play with it.
Danger of suffocation. Packaging, e.g. plastic wrappings, must be
kept out of the reach of babies and children. Whilst playing, children
could become entangled in packaging or pull it over their head and
suffocate.
Warning and Safety instructions
7
Technical safety
The vacuum cleaner operates at 25.2V.
It is classified as a class III appliance.
This appliance is supplied by a safety extra-low voltage (SELV)
power source where the voltage is low enough to protect users from
the risk of electrical shock. A Class II charger is used for supplying
power to charge the vacuum cleaner.
Compare the connection data on the data plate of the charger
(voltage and frequency) with that of the mains electricity supply. This
data must match exactly. Without modifications, the charger is suit-
able for 50Hz and 60Hz.
The mains electrical plug must be fitted with an appropriate fuse.
Before using the vacuum cleaner and its accessories, check for
any visible signs of damage. Do not use a damaged appliance.
The MieleMultiFloorXXLElectrobrush and the Miele Electro
Compact handheld brush (varies according to the model) are addi-
tional motor-driven devices designed specially for this Miele vacuum
cleaner. For safety reasons, the vacuum cleaner must not be used
with a different Miele Electrobrush/handheld brush or an Electro-
brush/handheld brush produced by another manufacturer.
Before and during use, make sure that no coarse dirt or debris is/
gets trapped in the bottom of the Multi Floor XXL Electrobrush or in
the bottom of the Electro Compact handheld brush (supplied de-
pending on model).
Store the vacuum cleaner and all accessories at an ambient tem-
perature between 0°C and 45°C.
While the vacuum cleaner is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise
the warranty will be invalidated.
Warning and Safety instructions
8
Repairs should only be carried out by a Miele authorised service
technician. Repairs and other work by unqualified persons can cause
considerable danger to users.
Correct use
Do not use the vacuum cleaner without the dust container, pre-fil-
ter and fine dust filter fitted.
Do not vacuum up anything which has been burning or is still
glowing e.g. cigarettes, ashes or coal, whether glowing or apparently
extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or
damp dirt. Wait until any freshly cleaned or shampooed rugs or car-
pets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such
as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any inflammable or combustible liquids or
gases and do not vacuum in areas where such substances are
stored.
Never touch the MultiFloorXXL Electrobrush or ElectroCompact
handheld brush (varies according to the model) while it is rotating.
Do not use the MultiFloorXXL Electrobrush or the ElectroCom-
pact handheld brush (varies according to the model) at head height.
Do not vacuum at head height and do not let the suction get any-
where near a person's head.
Warning and Safety instructions
9
Safety instructions and warnings for AP01/AP02/AP03 bat-
tery, LG01/LG02 charger, LS03 charger cradle (depending
on the model)
Safety with children
People (including children) with reduced physical, sensory or men-
tal capabilities, or lack of experience or knowledge, who are unable
to use the LG01/LG02 charger or LS03 chargercradle safely may
only use this vacuum cleaner if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and re-
cognise the consequences of incorrect operation.
Keep the AP01/AP02/AP03 battery out of the reach of children.
Children must be kept away from the LG01/LG02 charger and the
LS03 charger cradle unless they are constantly supervised.
Technical safety
Batteries will deplete over time. They can then leak corrosive flu-
ids. Avoid contact with the eyes and skin. In the event of contact,
rinse thoroughly with water and seek medical advice.
The AP01/AP02/AP03 battery, the LG01/LG02 charger and the
LS03 charger cradle are designed for use with the Miele HS19 va-
cuum cleaner. For safety reasons, the vacuum cleaner must not be
used with a battery, charger or charger cradle produced by another
manufacturer.
If you are using a mains plug adapter, make sure that it is ap-
proved for continuous operation.
Warning and Safety instructions
10
Temporary or permanent operation on an autonomous power sup-
ply system or a power supply system that is not synchronised with
the mains power supply (e.g. island networks, back-up systems) is
possible. A prerequisite for operation is that the power supply sys-
tem complies with the specifications of EN50160 or an equivalent
standard.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronised with the mains power supply, or these measures must
be replaced by equivalent measures in the installation. As described,
for example, in the current version of BS OHSAS 18001–2 ISO
45001.
Charge and use the battery at an ambient temperature between
0°C and 45°C.
Using the battery outside of this ambient temperature range will limit
its performance.
Only the LG01/xx or LG02/xx charger supplied or the LS03/xx
charger cradle supplied or purchased as an optional accessory
should be used to charge the AP01/AP02/AP03 battery.
xx stands for 01, 02, 03, 04, 05, 06, 07 or 08; these numbers identify
the version of your LG01/LG02 charger and your LS03 char-
gercradle.
Warning and Safety instructions
11
XX LG01/LS03 LG02
01 AT, BE, BG, CH, CL, CZ, DE, DK,
EE, ES, FI, FR, GR, HR, HU, IT, KZ,
LT, LU, LV, NL, NO, PL, PT, RO, RS,
RU, SE, SI, SK, TR, UA, ZA
AT, BE, BG, CH, CL, CZ, DE, DK,
EE, ES, FI, FR, GR, HR, HU, IT, KZ,
LT, LU, LV, NL, NO, PL, PT, RO, RS,
RU, SE, SI, SK, TR, UA, ZA
02 AE, HK, IE, MY, SG, UK AE, HK, IE, MY, SG
03 BR, CA, MX, US BR, CA, JP, MX, US
04 AU, NZ AU, NZ
05 CN CN
06 KR KR
07 JP UK
08 IN
Stop using the AP01/AP02/AP03 battery immediately if you notice
an unusual smell from it, if liquid is leaking from it, if it is significantly
overheating or if it is discoloured or deformed. Dispose of the AP01/
AP02/AP03 battery immediately (see safety notice “Disposing of the
AP01/AP02/AP03 battery” at the end of this chapter as well as
“Caring for the environment – Disposing of old batteries”).
The AP01/AP02/AP03 lithium-ion battery is subject to the danger-
ous goods legislation. The user is permitted to transport the AP01/
AP02/AP03 battery by road without having to observe any further re-
quirements. Please contact the Miele Customer Service Department
before sending the AP01/AP02/AP03 battery. Only send AP01/AP02/
AP03 batteries that are undamaged and have been fully run down.
Insulate the metal contacts with adhesive tape to prevent short cir-
cuits. Pack the AP01/AP02/AP03 battery in such a way that it is not
able to move around inside the packaging.
Warning and Safety instructions
12
Correct use
Do not drop or throw the AP01/AP02/AP03 battery. For safety
reasons, do not continue to use an AP01/AP02/AP03 battery which
has been damaged.
Keep the AP01/AP02/AP03 battery away from naked flames or
other heat sources. Do not heat the AP01/AP02/AP03 battery. Do
not expose the rechargeable battery to direct sunlight.
Do not dismantle the AP01/AP02/AP03 battery.
Do not cause a short circuit by bridging the contacts of the AP01/
AP02/AP03 battery, either unintentionally or deliberately.
Do not allow the AP01/AP02/AP03 battery to come into contact
with liquids.
Disposing of the AP01/AP02/AP03 battery: remove the AP01/
AP02/AP03 battery from the vacuum cleaner. Insulate the metal con-
tacts with adhesive tape to prevent short circuits. Dispose of the
AP01/AP02/AP03 battery in a municipal recycling facility. Do not dis-
pose of the AP01/AP02/AP03 battery with your household waste.
Warning and Safety instructions
13
Cleaning
Do not immerse the vacuum cleaner or any accessories supplied
with it in water.
The MultiFloorXXL Electrobrush and the ElectroCompact hand-
held brush (depending on the model), the PowerUnit, the suction
tube and the Comfort handle contain electrical wires. The plug con-
nectors must not come into contact with water. Danger of electric
shock. They should only be cleaned with a dry cloth.
Clean the vacuum cleaner and accessories only with a dry or
slightly damp cloth when disconnected from the power supply. Ex-
ception:
- Dust container: empty the dust container and remove the pre-fil-
ter. Clean the dust container using water and mild washing-up li-
quid only. Then dry the dust container carefully. Replace the pre-
filter in the dust container.
Accessories and spare parts
Only use genuine accessories with the “ORIGINAL Miele” logo on
the packaging. The manufacturer cannot otherwise guarantee the
safety of the product.
Miele can only guarantee the safety of the appliance when genu-
ine Miele replacement parts are used. Faulty components must only
be replaced with genuine Miele replacement parts.
Transport
The packaging material protects the vacuum cleaner from trans-
port damage. We recommend you keep the packaging for transport
purposes.
Guide to the appliance
14
Guide to the appliance
15
a
Fine dust filter (HXFSF-2)
b
Pre-filter
c
Dust container
d
Dust container flap
e
PowerUnit with a connection at the bottom for the battery, a connector at the
bottom for the suction tube and Electrobrush, and a connector at the top for
the suction tube and Comfort handle
f
Release buttons for battery (on both sides of the battery)
g
Charging socket (at the bottom of the battery)
h
AP01/AP02/AP03 lithium-ion battery (HXLA)
i
Electrobrush connector
j
MultiFloorXXLElectrobrush (some models feature BrilliantLightlighting)
k
Removable roller brush
l
Flap
m
Release catch for opening the Electrobrush
n
Release buttons
o
Battery charging state indicator
p
Suction tube
q
Release button for Comfort handle (on the back)
r
On/Off switch with suction power selector
s
Comfort handle
Caring for the environment
16
Disposing of the packaging
material
The packaging material is used for
handling and protects the appliance
from transport damage. The packaging
material used is selected from materials
which are environmentally friendly for
disposal and can generally be recycled.
Recycling the packaging material re-
duces the use of raw materials. Use
material-specific collection points for
valuable materials and take advantage
of return options.
We recommend you keep the pack-
aging material for transport purposes.
Disposing of your old appli-
ance
Before disposing of your old appliance,
remove the fine dust filter and dispose
of it with your household waste.
Electrical and electronic appliances
contain many valuable materials. They
also contain certain materials, com-
pounds and components which were
essential for their correct functioning
and safety. These could be hazardous
to human health and to the environment
if disposed of with household waste or
if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with household waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle elec-
trical and electronic appliances in your
local community, with your dealer or
with Miele, free of charge. By law, you
are solely responsible for deleting any
personal data from the old appliance
prior to disposal. You are legally obliged
to remove any old batteries which are
not securely enclosed by the appliance
and to remove any lamps without des-
troying them, where this is possible.
These must be taken to a suitable col-
lection point where they can be handed
in free of charge. Please ensure that
your old appliance poses no risk to chil-
dren while being stored for disposal.
Caring for the environment
17
Disposing of old batteries
In many cases, electrical and electronic
appliances contain batteries which
must not be disposed of with house-
hold waste after use. You are legally ob-
liged to remove any old batteries which
are not securely enclosed by the appli-
ance and take them to a suitable collec-
tion point (e.g. retailer) where they can
be handed in free of charge. Insulate
the metal contacts with adhesive tape
to prevent short circuits. Batteries may
contain substances which can be haz-
ardous to human health and the envir-
onment.
The labelling on the battery will provide
further information. For example, batter-
ies containing lithium are marked “Li-
ion”. The bin symbol with a cross
through it means that the batteries must
not be disposed of in household waste.
We are also required to inform you that
a bin with a cross through it which also
has one or more chemical symbols on it
indicates that the battery contains lead
(Pb), cadmium (Cd) and/or mercury
(Hg).
3E&G+J
Old batteries contain valuable raw ma-
terials which can be recycled. Dispos-
ing of batteries separately makes them
easier to handle and recycle.
Installation and connection
18
Assembling the vacuum
cleaner
You can assemble the vacuum cleaner
in 2different ways.
You can place the suction tube either
above or below the PowerUnit.
Take care to assemble the vacuum
cleaner exactly as shown in the dia-
gram.
The advantages of placing the
PowerUnit at the bottom of the va-
cuum cleaner are as follows:
- Secure self-standing function possible
(see “Use – Self-standing function for
short pauses in vacuuming”)
- Ergonomic (reduced strain on the
wrist)
- Convenient cleaning of large surfaces
The advantages of placing the
PowerUnit at the top of the vacuum
cleaner are as follows:
– Convenient cleaning underneath fur-
niture
– PowerUnit can be removed quickly
Using the PowerUnit solo
The PowerUnit can be used on its own
(PowerUnit solo) without the suction
tube and Electrobrush as a quick way
of vacuuming up crumbs and fluff in
specific areas.
Tip: This configuration is particularly
suitable when using the 3-piece ac-
cessory set (see “Using the accessories
supplied”).
Installation and connection
19
Connecting the Comfort
handle
Depending on how you decide to con-
figure your vacuum cleaner, you can
connect the Comforthandle to either
the suction tube or the PowerUnit.
Push the Comforthandle down onto
the suction tube connector from
above until it audibly clicks into place
(left image detail).
Slide the Comforthandle along the
guide line on the dust container
handle and down onto the PowerUnit
connector from above until it audibly
clicks into place (right image detail).
Switch off the vacuum cleaner using
the On/Off switch on the front of the
Comforthandle if you want to separ-
ate the sections.
Press the release catch and remove
the Comforthandle by pulling it up-
wards.
Connecting the PowerUnit and
the suction tube
Depending on how you decide to con-
figure your vacuum cleaner, the suction
tube is located either above or below
the PowerUnit.
Slide the suction tube along the guide
line on the dust container handle and
down onto the PowerUnit connector
from above until it audibly clicks into
place (left image detail).
Installation and connection
20
Push the PowerUnit connector into
the suction tube from above until it
audibly clicks into place (right image
detail).
Press the release catch to separate
the individual sections from each
other.
Inserting the battery
Push the battery along the guide lines
until it audibly clicks into place in the
PowerUnit.
If you want to separate the sections
again, press both release catches at
the side of the battery to remove the
battery.
Connecting the Electrobrush
Depending on how you decide to con-
figure your vacuum cleaner, you can
connect either the PowerUnit connector
or the suction tube connector to the
Electrobrush.
Push the connector into the Electro-
brush from above until it audibly
clicks into place.
Installation and connection
21
To separate the individual sections
from each other, press the release
catch on the Electrobrush and pull
the connector out of the Electro-
brush.
General battery information
The rechargeable battery is supplied
not fully charged.
Charge the battery completely before
using it for the first time. Allow approx-
imately 4hours for this.
To activate the battery, it is essential to
place it in the PowerUnit when charging
it for the first time.
Once the battery is fully charged, the
battery charging state indicator on the
PowerUnit switches off to conserve en-
ergy.
The maximum charging capacity is
only achieved once the battery has
been charged and run down five
times.
A full charge provides enough power for
14minutes if the vacuum cleaner is
used at the maximum power level in its
fully assembled state.
However, if you use the PowerUnit solo
and select the minimum power level,
you can vacuum for up to 60minutes at
a time.
Charging the battery (without
wall mounting)
You can store the vacuum cleaner up-
right and charge the battery directly.
Before charging the battery for the first
time, you must read the information in
“Installation and connection – General
battery information”.
Connect the PowerUnit to the Elec-
trobrush to provide a secure base for
the vacuum cleaner.
Swing the vacuum cleaner forwards
until the Electrobrush connector aud-
ibly clicks into place.
Plug the supplied charging cable into
the charging socket on the bottom of
the battery.
Plug the charger into a power socket.
The charging process will start.
Installation and connection
22
You can read more about this in “Bat-
tery charging state indicator (while
charging)”.
Charging the battery (with wall
mounting)
There are 2 ways to store and charge
the vacuum cleaner in the supplied wall
bracket.
Before charging the battery for the first
time, you must read the information in
“Installation and connection” – “Gen-
eral battery information”.
You will need a suitable location near
a free power socket for mounting the
appliance on the wall.
Installation and connection
23
Wall mounting
The supplied wall bracket has a mount-
ing plate with a bag of screws attached
to the back.
Attach the mounting plate to the point
on the wall where you want the wall
mounting to be.
Remove the bag of screws.
Press the release catch at the bottom
of the wall bracket.
Remove the mounting plate from the
wall bracket by sliding it downwards.
Attaching the mounting plate
2plugs and 2T20 TORX screws are
supplied for attaching the mounting
plate to the wall.
You will also need a battery-operated
screwdriver or a drill (with a drilling dia-
meter of 6mm).
Depending on how your vacuum
cleaner is configured, select a distance
of 45cm or 98cm between the bottom
edge of the mounting plate and the
floor.
Be careful not to damage any cables
laid in the wall.
Installation and connection
24
Attach the mounting plate to the wall.
Connecting the accessories
holder (if required)
An accessories holder is supplied for
storing the 3-piece accessory set on
the wall bracket (see “Using the ac-
cessories supplied”).
Push the accessories holder onto the
wall bracket as far as it will go.
Connecting the wall bracket
Slide the wall bracket down into the
mounting plate from above until it
audibly clicks into place.
Slide the PowerUnit of the fully as-
sembled vacuum cleaner, with the
battery inserted, down into the wall
bracket from above.
Plug the supplied charging cable into
the charging socket on the bottom of
the battery.
Plug the charger into the power
socket.
Installation and connection
25
The charging process will start.
Battery charging state indic-
ator (while charging)
The battery charging state is displayed
on the PowerUnit.
Charging capacity Display
Approx.0–34% Bottom light
flashes slowly
Approx.35–69% Bottom light is
lit up; middle
light flashes
slowly
Approx.70–90% Bottom and
middle lights are
lit up; top light
flashes slowly
Approx.91–99%
100%
Bottom, middle
and top lights
are lit up
Switches off
Once the battery is fully charged, the
battery charging state indicator
switches off to conserve energy.
If the battery has not been used for a
long time and has run down, it will go
into safe mode. As a result, the battery
charging state indicator will only re-
spond after approximately 30–60
minutes when charging in the
PowerUnit.
Battery charging state indic-
ator (while in use)
The battery charging state is displayed
on the PowerUnit.
Charging capacity Display
Approx.100–70% Top, middle and
bottom lights
are lit up
Approx.69–35% Middle and bot-
tom lights are lit
up
Approx. 34–15% Bottom light is
lit up
Approx. 14–0% Bottom light
flashes slowly
We recommend allowing the battery to
run down completely before recharging
it. In this way, you will benefit from the
battery's full capacity.
Using the supplied accessories
26
Miele offers a range of suitable ac-
cessories for many special applica-
tions (see “Optional accessories”).
Upholstery nozzle XL
Accessory for cleaning upholstery,
mattresses and cushions
Crevice nozzle
Accessory for cleaning in folds,
crevices or corners
Dusting brush
Accessory for vacuuming skirting
boards, carved furniture or orna-
ments.
The head can be swivelled to ad-
just the angle.
d Accessories holder for wall
bracket
For storing the 3-piece accessory
set
Symbols on the holder show where to
attach the different accessories.
You can fit the accessories holder to the
wall bracket (see “Installation and con-
nection – Connecting the accessories
holder”).
Accessories holder for the
suction tube
This accessories holder allows you to
carry around 2 accessories from the 3-
piece accessory set while you vacuum.
Using the supplied accessories
27
MultiFloorXXLElectrobrush
Follow the flooring manufacturer’s
cleaning and care instructions.
Damage caused by trapped ma-
terial.
Risk of the flooring getting
scratched.
Make sure that there is no coarse dirt
or debris trapped in the bottom of
the Electrobrush, e.g. shards or
stones.
When fitted with the red roller brush (fit-
ted as standard), the Electrobrush can
be used for daily cleaning of carpets,
rugs and hard floors.
For optimum cleaning results on ordin-
ary carpets and rugs, use this red
roller brush.
When cleaning delicate carpets and
rugs, we recommend using the grey
CarpetCarerollerbrush supplied.
Tip: The suction tube is not a conveni-
ent option for cleaning carpeted stairs.
Tip: If you ever need to vacuum up sub-
stantial amounts of coarse dirt or
debris, use the PowerUnit solo (see “In-
stallation and connection – Using the
PowerUnit solo”).
CarpetCarerollerbrush
Follow the flooring manufacturer’s
cleaning and care instructions.
When fitted with this grey roller brush,
the Electrobrush can be used to clean
delicate carpets and rugs.
Insert the CarpetCarerollerbrush into
the Electrobrush instead of the roller
brush fitted as standard.
Using the supplied accessories
28
Unlock the cover on the side of the
Electrobrush so that the symbol
becomes visible a.
Lift the cover up as far as it will go b.
Remove the roller brush that has
been fitted as standard c.
Insert the CarpetCarerollerbrush.
Close and lock the cover.
HardfloorCaresoftroller
(HXHC)
(depending on model)
Follow the flooring manufacturer’s
cleaning and care instructions.
When fitted with the Hardfloor Care soft
brush, the Electrobrush can be used to
clean delicate hard floors.
Insert the HardfloorCaresoftbrush into
the Electrobrush instead of the roller
brush fitted as standard (see “Car-
petCarerollerbrush” above).
When you use the Hardfloor Care soft
roller, the Electrobrush power con-
sumption is automatically set to the
optimum level – this can lead to a
change in the operating noise.
Using the supplied accessories
29
ElectroCompact handheld
brush (HXSEB)
(depending on model)
Follow the flooring manufacturer’s
cleaning and care instructions.
Damage caused by trapped ma-
terial.
Risk of the flooring getting
scratched.
Make sure that there is no coarse dirt
or debris trapped in the bottom of
the handheld brush, e.g. shards or
stones.
The handheld brush is particularly suit-
able for intensive cleaning of car seats
and carpeted stairs.
For optimum cleaning results on up-
holstery, use the upholstery nozzle XL.
Tip: The suction tube is not a conveni-
ent option for cleaning car seats or
stairs.
Tip: If you ever need to vacuum up sub-
stantial amounts of coarse dirt or
debris, use the PowerUnit solo (see “In-
stallation and connection – Using the
PowerUnit solo”).
Additional battery (HXLA)
(depending on model)
Using the additional battery doubles the
amount of time the vacuum cleaner can
be used for.
Before charging for the first time, you
must read the information in “Installa-
tion and connection – General battery
information”.
Using the supplied accessories
30
Battery charger cradle (HXLS)
(depending on model)
Before charging for the first time, you
must read the information in “Installa-
tion and connection – General battery
information”.
When charging the battery for the first
time, you must use the PowerUnit. As of
the second charging operation, you can
use the battery charger cradle instead.
Push the battery into the charger
cradle until it audibly clicks into place.
Insert the plug into a power socket.
The charging process will start. The
battery charging state indicator flashes
on the left.
You can find out more about the battery
charging state indicator in “Installation
and connection – Battery charging state
indicator”.
If you place the run-down battery in
the charger cradle straight after use, it
will only start charging once the bat-
tery has cooled down.
The cooling process can take up to
60minutes. The battery charging state
indicator on the charger cradle will not
respond during this time.
Use
31
Switching on and off
Pull the plug out of the charging
socket on the bottom of the battery.
If you have been keeping the battery
in the wall bracket, take the vacuum
cleaner out of the wall bracket.
For the best possible cleaning results,
always activate the ComfortClean
function before switching on the va-
cuum cleaner (see “Maintenance” –
“Activating the ComfortClean func-
tion”).
Press the On/Off switch on the Com-
fort handle.
Selecting the suction power
level
The suction power level can be adjus-
ted for the specific situation. Reducing
the suction power reduces the amount
of effort required to manoeuvre the
Electrobrush.
There are 3power levels to choose from
on the Comfort handle:
Min. Lowest power level for light
soiling
Eco Medium power level for nor-
mal soiling
Max. Highest power level for
heavy soiling
The floor covering detection function is
activated at every power level.
The Electrobrush power consumption is
automatically set to the optimum level
based on the type of flooring and roller
brush used – this can lead to a change
in the operating noise.
Carpet protective function
When the vacuum is at a standstill, the
power of the Electrobrush is reduced
automatically after a few seconds, to
protect the floor surface.
Use
32
Self-standing function for short
pauses in vacuuming
(For safety reasons, this function can
only be used when the PowerUnit is fit-
ted at the bottom of the vacuum
cleaner)
If you are vacuuming with the
PowerUnit fitted at the bottom of the
vacuum cleaner, you can easily inter-
rupt operation while the appliance is
switched on.
Swing the vacuum cleaner forwards
until the Electrobrush connector aud-
ibly clicks into place.
The vacuum cleaner stays securely up-
right, the Electrobrush switches itself off
and the battery is conserved.
If you then unlock the connector on the
Electrobrush, the Electrobrush will
switch on again.
Illuminating the work area
(depending on model)
The Electrobrush on your vacuum
cleaner is equipped with BrilliantLight to
illuminate the work area.
Maintenance
33
Risk of injury caused by rotating
roller brush.
You can injure yourself on the rotat-
ing roller brush.
Switch the vacuum cleaner off before
doing any maintenance work. Use
the On/Off switch on the Comfort
handle to do this.
We recommend using only genuine
Miele accessories bearing the “ORI-
GINAL Miele” logo on the packaging.
Only these will guarantee the optimum
performance of your vacuum cleaner
and the best possible cleaning results.
Please note that faults and damage
caused by use of accessories which
do not bear the “ORIGINAL Miele”
logo on the packaging are not covered
by the vacuum cleaner warranty.
Purchasing accessories
Original Miele accessories are available
from the Miele webshop, the Miele Cus-
tomer Service Department and from
your Miele dealer.
Original Miele accessories are identified
by the “ORIGINAL Miele” logo on the
packaging.
With 3D4U, Miele also offers free ac-
cessories to download for your 3D
printer (www.miele.com, Service,
3D4U).
Maintenance
34
Filter system
Fine dust filter (HXFSF-2)
Pre-filter
Dust container
d Dust container flap
Activating the ComfortClean
function
Always run the interim cleaning function
for the fine dust filter before emptying
the dust container. You should also run
it whenever the suction power begins to
drop.
This enables the vacuum cleaner to
achieve the very best cleaning perform-
ance again straight away.
The fine dust filter is located in the lid
of the dust container. Twist it anti-
clockwise by 3 180° turns. Use the
recesses to help you.
You will hear an operating noise, which
is a normal part of how the Comfort-
Clean function works.
Maintenance
35
Emptying the dust container
Empty the dust container at the latest
when the dust has reached the MAX
marking on the dust container.
Turn the lid of the dust container in
the direction of the arrow as far as
the first stop. Use the grey gripping
surfaces to help you do this.
Lift the dust container upwards to re-
move it.
Provided that no prohibited sub-
stances are present, the contents of
the dust container can be disposed of
with normal household waste.
Hold the dust container close to the
bin to prevent dust from billowing out.
Turn the lid of the dust container in
the direction of the arrow as far as
the next stop. Use the grey gripping
surfaces to help you do this.
The dust container flap will open and
the dust will fall out.
Maintenance
36
If chunks of dust, hair or coarse debris
do not fall out, remove the pre-filter by
pulling it upwards (see “Cleaning the
pre-filter and fine dust filter” below).
Turn the lid of the dust container back
to its original position.
Close the dust container flap, making
sure it clicks into place.
Slide the dust container handle along
the guide line and down onto the
PowerUnit connector from above until
the dust container audibly clicks into
place.
Cleaning the pre-filter and fine
dust filter
Clean both filters thoroughly at least
once every 3 months.
When cleaning them, it is essential to
follow the steps in the order de-
scribed.
Remove the dust container.
Empty the dust container over a bin.
Turn the lid of the dust container bey-
ond the stop until the arrow tips are
aligned at the top a.
Remove the pre-filter by pulling it up-
wards b.
Twist the fine dust filter anti-clock-
wise by 10 180° turns. Use the re-
cesses to help you.
You will hear an operating noise, which
is a normal part of how the Comfort-
Clean function works.
Maintenance
37
Twist the fine dust filter clockwise.
Use the recesses to help you.
Remove the fine dust filter.
Risk of damage caused by incor-
rect cleaning.
The fine dust filter can become dam-
aged and be less effective as a res-
ult.
Do not clean the fine dust filter with
water and avoid cleaning the inside.
Do not use pointed or sharp-edged
objects to clean the filter. Do not
brush the fine dust filter.
Hold the fine dust filter over a bin.
Empty the fine dust filter by carefully
tapping the rubberised lower edge.
Turn the fine dust filter slightly while
you do this to free the dirt from all of
the crevices.
Risk of damage caused by incor-
rect cleaning.
The pre-filter can become damaged
and be less effective as a result.
Do not clean the pre-filter with water.
Do not use pointed or sharp-edged
objects to clean the filter.
Clean the pre-filter with the dusting
brush supplied or with a dry cloth.
After cleaning the fine dust filter and
pre-filter, reinsert the former into the
latter by pressing the round cap on
top of the fine dust filter down as far
as it will go.
To continue achieving the best pos-
sible cleaning results, replace the fine
dust filter (HXFSF-2) with a new one
after approx. 3years.
Reinsert the pre-filter in the dust con-
tainer.
Maintenance
38
To do this, line up the guides (arrows)
and turn the pre-filter back to its ori-
ginal position.
Close the dust container flap, making
sure it clicks into place.
Reattach the dust container to the
PowerUnit connector.
Cleaning the dust container
Clean the dust container as required.
Remove the dust container.
Empty the dust container over a bin
and lift the pre-filter upwards to re-
move it.
Clean the dust container using water
and mild washing-up liquid.
Dry the dust container thoroughly.
Reinsert the pre-filter in the dust con-
tainer and turn the pre-filter back to
its original position.
Reattach the dust container to the
PowerUnit connector.
Cleaning the Electrobrush/
handheld brush (depending on
model)
Disconnect the Electrobrush/hand-
held brush from the vacuum cleaner.
Place the Electrobrush/handheld
brush upside down on a level, clean
surface.
Cut any threads or hairs that have
wound themselves around the roller
brush with a pair of scissors. To guide
the scissors, move along the guide
track on the roller brush.
Maintenance
39
Then run the vacuum cleaner to va-
cuum up the cut threads and hairs.
If the small running wheels are very
heavily soiled or blocked, you can re-
move them for easier cleaning (not ne-
cessary in the case of the handheld
brush). To remove them, use a flat-
head screwdriver.
Removing the roller brush from
the Electrobrush
(Not possible with the handheld brush)
You can take the roller brush out of the
Electrobrush in order to remove stub-
born soiling and clean the inside of the
Electrobrush.
Unlock the cover on the side of the
Electrobrush so that the symbol
becomes visible a.
Lift the cover up as far as it will go b.
Remove the roller brush c.
Remove the roller brush handle if you
identify heavy soiling there d.
Clean the roller brush and the roller
brush handle, and remove any stub-
born soiling inside the Electrobrush.
Reassemble the Electrobrush in re-
verse order.
Replacing the rechargeable
battery
An original Miele AP01/AP02/AP03 lith-
ium-ion rechargeable battery (HX LA) is
required.
Follow the instructions regarding the
handling and disposal of rechargeable
batteries found in the following sec-
tions: “Warning and safety”, “Caring
for the environment” and “Installation
and connection - General battery in-
formation”).
Error messages
40
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Error messages are displayed with a quick flashing light on the battery charging
state indicator on the PowerUnit.
Problem Cause and remedy
Top indicator is flashing
quickly
“Comforthandle not recognised” error
Remove the Comforthandle and reconnect it (see
“Installation and connection – Connecting the
Comforthandle”).
Remove the battery, wait for 10seconds and rein-
sert it.
Middle indicator is
flashing quickly
“Motor overheating” error
Empty and clean the dust container, pre-filter and
fine dust filter (see “Maintenance”).
Remove the battery, wait for 10seconds and rein-
sert it.
Wait for approximately 30minutes before switch-
ing the vacuum cleaner back on again.
Middle and top indicat-
ors are flashing quickly
“Jammed roller brush” error
Insert the grey CarpetCarerollerbrush instead of
the red roller brush fitted as standard (see “Using
the accessories supplied – Carpet Care roller
brush”).
Select a lower power level (see “Use – Selecting
the suction power level”).
Bottom and top indicat-
ors are flashing quickly
Internal system error
Remove the battery, wait for 10seconds, reinsert
it and charge it.
Bottom and middle in-
dicators are flashing
quickly
“Battery overheating” or “Battery not recognised” er-
ror
Wait for approximately 30minutes before switch-
ing the vacuum cleaner back on again.
Insert an original Miele AP01/AP02/AP03 lithium-
ion rechargeable battery (HX LA).
Problem solving guide
41
Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/
Off switch on the Comfort handle to do this.
Problem Cause and remedy
The vacuum cleaner
does not start when it is
switched on.
There is no battery inserted or the battery has been
inserted incorrectly.
Insert the battery or check how the battery is posi-
tioned (see “Installation and connection – Inserting
the battery”).
The rechargeable battery is not sufficiently charged.
Charge the battery exactly as described in these
operating instructions (see “Installation and con-
nection – General battery information” and “Char-
ging the battery”).
An original Miele battery has not been inserted.
Insert an original Miele AP01/AP02/AP03 lithium-
ion rechargeable battery (HX LA).
The battery was not placed in the PowerUnit when
charging it for the first time.
To activate the battery, it must be placed in the
PowerUnit the first time it is charged (see “Installa-
tion and connection – General battery information”
and “Charging the battery”).
The charger is still plugged in.
Pull the plug out of the charging socket on the bot-
tom of the battery.
The operating noise is
changing during vacu-
uming.
The Electrobrush power consumption is automatic-
ally set to the optimum level based on the type of
flooring and roller brush used.
The noise is not unusual – the vacuum cleaner is
functioning normally.
Problem solving guide
42
Problem Cause and remedy
The Electrobrush
switches itself off.
The Electrobrush is overloaded – this can happen on
surfaces like deep-pile carpet.
Switch the vacuum cleaner off and switch it on
again at a reduced suction power level. Use the
On/Off switch on the Comfort handle to do this.
The roller brush is not
rotating.
The roller brush that has been fitted is not the ideal
choice for the type of flooring.
Select a lower power level (see “Use – Selecting
the suction power level”).
Insert the grey CarpetCarerollerbrush (see “Us-
ing the accessories supplied – Carpet Care roller
brush”).
The roller brush is dirty.
Clean the roller brush (see “Maintenance – Clean-
ing the Electrobrush” and “Removing the roller
brush from the Electrobrush”).
Cleaning performance
is reduced.
The fine dust filter/pre-filter is soiled.
Run the interim cleaning function for the fine dust
filter (see “Maintenance – Activating the Comfort-
Clean function”).
Clean both filters thoroughly (see “Maintenance –
Cleaning the pre-filter and fine dust filter”).
The fine dust filter is worn.
Insert a new fine dust filter (HXFSF-2).
The cleaning perform-
ance is poor.
The dust container is full.
Empty and clean the dust container (see “Mainten-
ance”).
The Electrobrush is dirty/blocked.
Clean the Electrobrush (see “Maintenance –
Cleaning the Electrobrush” and “Removing the
roller brush from the Electrobrush”).
The vacuum cleaner
keeps falling over.
You have configured the vacuum cleaner with the
PowerUnit at the top.
Reassemble the vacuum cleaner so that it is con-
figured with the PowerUnit at the bottom (see “In-
stallation and connection – Assembling the va-
cuum cleaner”).
Service
43
Contact in case of malfunction
In the event of any faults which you
cannot remedy yourself, please contact
your Miele Dealer or Miele Service.
Contact information for Miele Service
can be found at the end of this docu-
ment.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
Warranty
For information on the appliance war-
ranty specific to your country, please
contact Miele. See end of this docu-
ment for address.
In the UK, your appliance warranty is
valid for 2 years from the date of pur-
chase. However, you must activate your
cover by calling 0330 160 6640 or re-
gistering online at www.miele.co.uk.
Cleaning and care
44
Risk of injury caused by rotating
roller brush.
You can injure yourself on the rotat-
ing roller brush.
Always switch the vacuum cleaner
off before cleaning it. Use the On/Off
switch on the Comfort handle to do
this.
Vacuum cleaner and accessories
Risk of electric shock from mains
voltage.
If moisture gets into the charger,
there is a risk of electric shock.
Do not let the charger get wet.
Follow the special cleaning instruc-
tions for the dust container in the
“Maintenance” section.
The vacuum cleaner and all plastic ac-
cessories should be cleaned with a
commercially available cleaner suitable
for plastic.
Damage due to unsuitable clean-
ing agents.
All surfaces are susceptible to
scratching. Contact with unsuitable
cleaning agents can alter or discol-
our all surfaces.
Do not use abrasive cleaning agents,
glass cleaning agents, all-purpose
cleaners or oil-based care products.
Optional accessories
45
Follow the flooring manufacturer’s
cleaning and care instructions.
We recommend using only genuine
Miele accessories bearing the “ORI-
GINAL Miele” logo on the packaging.
Only these will guarantee the optimum
performance of your vacuum cleaner
and the best possible cleaning results.
Please note that faults and damage
caused by use of accessories which
do not bear the “ORIGINAL Miele”
logo on the packaging are not covered
by the vacuum cleaner warranty.
Purchasing accessories
Original Miele accessories are available
from the Miele webshop, the Miele Cus-
tomer Service Department and from
your Miele dealer.
Original Miele accessories are identified
by the “ORIGINAL Miele” logo on the
packaging.
With 3D4U, Miele also offers free ac-
cessories to download for your 3D
printer (www.miele.com, Service,
3D4U).
Certain models are supplied with one or
more of the following accessories as
standard.
Electro Compact handheld
brush (HXSEB)
For intensive cleaning of car seats and
carpeted stairs.
HardfloorCaresoftroller
(HXHC)
For cleaning delicate hard floors.
Radiator brush (SHB 30)
For dusting radiators, narrow shelves
and crevices.
Mattress nozzle (SMD 10)
For vacuuming upholstery, mattresses,
cushions, curtains, covers etc.
Crevice nozzle, 300mm
(SFD
10)
Extra long crevice nozzle for cleaning in
folds, crevices and corners.
Crevice nozzle, 560mm
(SFD
20)
Flexible crevice nozzle for vacuuming
hard to reach places.
Optional accessories
46
AP01/AP02/AP03 additional
battery (HX LA)
For doubling the amount of time the va-
cuum cleaner can be used for.
Before charging for the first time, you
must read the information in “Installa-
tion and connection – General battery
information”.
LS03 (HXLS) charger cradle
For charging the additional battery inde-
pendently of the appliance, i.e. while
the appliance is in use.
Before charging for the first time, you
must read the information in “Installa-
tion and connection – General battery
information”.
Fine dust filter (HXFSF-2)
To continue achieving the best possible
cleaning results, replace the fine dust
filter that is fitted as standard with a
new one after approx. 3years (see
“Maintenance – Cleaning the pre-filter
and fine dust filter”).
Electrical connection for the UK
47
All electrical work should be carried out
by a suitably qualified and competent
person in strict accordance with current
national and local safety regulations (BS
7671 in the UK). The voltage and fre-
quency are given on the data plate loc-
ated underneath the vacuum cleaner.
Please ensure that these match the
household mains supply. The fuse rat-
ing is quoted on the plug. The appli-
ance is supplied with a cable and moul-
ded plug ready for connection to a
230-240 V/50 Hz a.c. single phase sup-
ply.
United Kingdom
Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW
Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: [email protected]
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Level 4, 141 Camberwell Road
Hawthorn East, VIC 3123
Tel: 1300 464 353
Internet: www.miele.com.au
Miele Electrical Appliances Co., Ltd.
1-3 Floor, No. 82 Shi Men Yi Road
Jing' an District
200040 Shanghai, PRC
Tel: +86 21 6157 3500
Fax: +86 21 6157 3511
E-mail: [email protected],
Internet: www.miele.cn
China Mainland
Miele (Hong Kong) Ltd.
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025
Fax: (852) 3579 1404
Email:
Website: www.miele.hk
Hong Kong, China
Miele India Pvt. Ltd.
1st Floor, Copia Corporate Suites,
Commercial Plot 9,
Mathura Road, Jasola,
New Delhi - 110025
E-mail: customercare@miele.in
Website: www.miele.in
India
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24
Tel: (01) 461 07 10
Fax: (01) 461 07 97
E-Mail: [email protected]
Internet: www.miele.ie
Ireland
Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana
Petroleum
Solaris Dutamas No. 1
Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
Miele New Zealand Limited
IRD 98 463 631
8 College Hill
Freemans Bay, Auckland 1011
New Zealand
Tel: 0800 464 353
Internet: www.miele.co.nz
New Zealand
Miele Pte. Ltd.
29 Media Circle
#11-04 ALICE@Mediapolis
Singapore 138565
sTel: +65 6735 1191
Fax: +65 6735 1161
E-Mail: [email protected]
Internet: www.miele.sg
Singapore
Miele (Pty) Ltd.
63 Peter Place
Bryanston 2194
P.O. Box 69434
Bryanston 2021
Tel: (011) 875 9000
Fax: (011) 875 9035
E-mail: [email protected]
Internet: www.miele.co.za
South Africa
Miele Appliances Ltd.
Showroom 1
Eiffel 1 Building
P.O. Box 114782 - Dubai
Tel. +971 4 3044 999
Fax. +971 4 3418 852
800-MIELE (64353)
E-Mail: [email protected]
Website: www.miele.ae
United Arab Emirates
Manufacturer:
Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Thailand
Miele Appliances Ltd.
BHIRAJ TOWER at EmQuartier
43rd Floor Unit 4301-4303
689 Sukhumvit Road
North Klongton Sub-District
Vadhana District
Bangkok 10110, Thailand
Sheikh Zayed Road, Umm Al Sheif
SOxxx - 1622 M.-Nr. 11 829 700 / 01
