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13
TROUBLESHOOTING
FCC DISCLAIMER
This product has been tested and complies with the requirements for Federal Communication
Commission, Part 18 and CAN ICES-1/NMB-1. Although this product is tested and complies with FCC, it
may interfere with other devices. If this product is found to interfere with another device, separate the
other device and this product. Conduct only the user maintenance found in this instruction manual. Other
maintenance and servicing may cause harmful interference and can void the required FCC compliance.
CAUTION: All servicing of this humidifier must be performed by authorized HoMedics service
personnel only.
PROBLEM POSSIBLE CAUSE SOLUTION
Peculiar odor • Unit is new
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Old water in water reservoir
• Remove the tank cap and let
the tank air out in a cool, dry
place for 12 hours
• Empty the old water,
clean the tank, and fill
with clean water
• Pour out any remaining
water in the water reservoir
Excessive noise • Unit is not level
• Low water level
• Place unit on a flat,
even surface
• Check the water level; refill
the tank if the water is low
White dust accumulation • Hard water used
• Demineralization Cartridge
needs to be replaced
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
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