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en Service
18
Fault Cause and troubleshooting
Automatic ignition is
not working.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
The appliance is not earthed or has not been connected correctly, or the earth cable is
damaged.
▶
Contact an electrician.
The burner flame is
not uniform.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The gas does not ap-
pear to be flowing
normally or there is
no gas being pro-
duced at all.
The gas supply has been shut off by the intermediate valves.
▶
Open the intermediate valves.
The gas cylinder is empty.
▶
Replace the gas cylinder.
There is a smell of
gas in the kitchen.
The control knob is open.
▶
Close the control knob.
The gas cylinder has not been connected correctly.
▶
Ensure that the gas cylinder has been connected correctly.
The gas pipe to the appliance is leaking.
1.
Close the main gas tap.
2.
Ventilate the room.
3.
Immediately call an authorised installer, who can inspect the gas system and issue an in-
stallation certificate.
4.
Do not use the appliance until you are sure that gas is not leaking from the installation or
the appliance.
The burner switches
off as soon as you re-
lease the control
knob.
Control knob not pressed down long enough.
1.
Keep the control knob pressed down for a few seconds after ignition.
2.
Press the control knob down firmly.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The power level indic-
ator in the display
continually deviates
from the power level
that was selected us-
ing the control knob.
Incorrect calibration of the electronics.
▶
Carry out the calibration in accordance with the installation instructions.
Automatic ignition is
not working and the
or symbol ap-
pears in the display.
The electronics have overheated.
▶
Switch the burners off or use only the lowest power level until the electronics have
cooled down sufficiently.
, , , , ,
, light up in the
display.
Electronics fault.
1.
Disconnect the cooktop from the mains.
2.
Wait a few seconds before reconnecting it.
3.
If the indicator continues to light up, contact the after-sales service.
12 Service
DO NOT MODIFY THIS APPLIANCE. Only authorized
personnel from the Service Centre are qualified to work
on the appliance.
Any of the following are considered to be abnormal
operation and may require servicing:
¡ Yellow tipping of the cooktop burner flame.
¡ Sooting up of cooking utensils.
¡ Burners not lighting properly.
¡ Gas valves, which are difficult to turn.
In case the appliance fails to operate correctly, contact
the authorised service provider in your area.
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