User Guide
Version 10.0
For United States
English
Illustrations in this guide are provided
for reference only and may differ from
actual product appearance.
Copyright
© 2022 Roku, Inc. All rights reserved. ROKU, the ROKU Logo, and “NOW THIS IS TV” are trademarks and/or registered
trademarks of Roku, Inc. Material in this User Manual is the property of Roku, Inc., and is protected under US and
International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole
or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Roku, Inc., is a violation of
Roku, Inc.’s, rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner,
electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission
of Roku, Inc.
Requests for permission to store, reproduce, transmit or distribute materials shall be made to both of the following
address:
Roku, Inc.
1155 Coleman Avenue,
San Jose, CA 95110
Product name: TCL • Roku TV
Document name: TCL • Roku TV User Guide
Document revision: 10.0 – United States, English
Publication date: 1-June-2022
iii
Contents
Welcome ................................................................................................................................................... 1
The new standard in Smart TVs ................................................................................................................................. 1
Get the most out of your new TV ............................................................................................................................ 2
Connections and setup ..................................................................................................................... 7
Before initial setup ........................................................................................................................................................... 7
Protect against power surges ............................................................................................................................... 7
Safety information ....................................................................................................................................................... 7
Avoid audio interference .......................................................................................................................................... 7
Avoid direct light ......................................................................................................................................................... 8
Set up your new TV ......................................................................................................................................................... 8
What’s in the box ......................................................................................................................................................... 8
To use the stand .......................................................................................................................................................... 9
Optional – To mount on a wall ............................................................................................................................. 9
The VESA number is the horizontal and vertical measurement of the mounting holes. For
example, 200X200 refers to the fact that the mounting measurements are 200mm
horizontally and 200mm vertically. ....................................................................................................................... 10
Connecting an antenna, cable, or satellite box ................................................................................................. 11
Connecting external equipment with a composite AV video cable ....................................................... 11
Connecting external equipment with an HDMI
®
cable .................................................................................. 12
Connecting headphones or analog soundbar .................................................................................................. 12
Connecting headphones to the Roku Enhanced Voice remote .............................................................. 13
Connecting an AV receiver or digital soundbar .............................................................................................. 13
Preparing for Internet connectivity ....................................................................................................................... 14
AC power ............................................................................................................................................................................ 15
Roku remote batteries ................................................................................................................................................. 15
TCL • Roku TV remote ................................................................................................................................................. 16
Panel buttons ................................................................................................................................................................... 20
Single button ............................................................................................................................................................... 20
Three buttons .............................................................................................................................................................. 21
Game-pad style joystick ......................................................................................................................................... 21
Four buttons ................................................................................................................................................................. 21
Five buttons (with mute) ...................................................................................................................................... 22
Five buttons (without mute) ............................................................................................................................... 22
Guided Setup ...................................................................................................................................... 23
Starting Guided Setup ................................................................................................................................................. 23
Guided Setup ................................................................................................................................................................... 24
iv
Network connection ................................................................................................................................................ 27
Activation ....................................................................................................................................................................... 31
Connect your devices ............................................................................................................................................. 33
The Home screen ............................................................................................................................. 36
Personalize your Home screen ........................................................................................................................... 37
Benefits of connecting ................................................................................................................... 39
Connecting brings out your TV’s full potential! .............................................................................................. 39
Take advantage of awesome features ............................................................................................................... 40
What is streaming? ........................................................................................................................................................ 41
What if I didn’t connect my TV? ............................................................................................................................ 43
Setting up live TV ............................................................................................................................. 44
How do I set up the TV tuner? ................................................................................................................................ 45
Using your TV .................................................................................................................................... 50
Status indicator .............................................................................................................................................................. 50
Standby mode energy savings ................................................................................................................................ 51
Getting help ....................................................................................................................................................................... 51
Opting into Smart TV experience .......................................................................................................................... 52
Disable Smart TV experience .............................................................................................................................. 52
Disable Auto Notifications .................................................................................................................................... 53
Watching live TV channels ........................................................................................................................................ 53
Changing channels ................................................................................................................................................... 53
Using the Live TV Channel Guide .......................................................................................................................... 54
Navigating the Live TV Channel Guide in connected mode ............................................................... 55
Changing channel options in connected mode ......................................................................................... 56
Managing channels in connected mode ............................................................................................................. 57
Favorite channels in connected mode ........................................................................................................... 58
Edit channel lineup in connected mode ........................................................................................................ 58
Hide all streaming TV channels in connected mode ............................................................................... 59
Managing channels in non-connected mode .................................................................................................. 60
Favorite channels in non-connected mode ................................................................................................ 60
Surf only favorite channels in non-connected mode ............................................................................. 60
Edit channel lineup in non-connected mode ............................................................................................... 61
Viewing program information ................................................................................................................................. 62
Adjusting settings while watching a program ................................................................................................ 64
Pausing live TV ................................................................................................................................................................ 64
Requirements .............................................................................................................................................................. 64
Enabling Live TV Pause ......................................................................................................................................... 65
Using Live TV Pause ................................................................................................................................................ 66
Notes about Live TV Pause .................................................................................................................................. 67
More Ways to Watch ................................................................................................................................................... 68
v
Using More Ways to Watch ................................................................................................................................. 68
Getting the most from More Ways to Watch ............................................................................................. 70
Automatic network recommendation ................................................................................................................. 70
Switching TV inputs ...................................................................................................................................................... 71
Auto-detecting devices ......................................................................................................................................... 72
Adjusting audio/video settings .......................................................................................................................... 72
Setting preferred audio language for streaming channels .................................................................. 72
Automatic game console configuration ........................................................................................................ 72
Using Roku Voice commands ................................................................................................................................. 74
Using Roku Voice remotes (select models only) ...................................................................................... 74
Playing content from USB storage devices ...................................................................................................... 77
Auto player launch ................................................................................................................................................... 77
Playing content from local network media servers ...................................................................................... 78
Setting up a payment method ................................................................................................................................ 79
Using your TV in a hotel or dorm room .............................................................................................................. 79
About using your TV on a restricted public network ............................................................................ 80
Getting your TCL • Roku TV on line on a restricted public network ............................................. 80
Using Apple AirPlay and the Apple Home app ................................................................. 83
Apple AirPlay ................................................................................................................................................................... 83
Other AirPlay things to try ................................................................................................................................... 83
Apple Home app ............................................................................................................................................................ 83
Some Apple HomeKit things to try .................................................................................................................. 84
Adjusting TV settings ..................................................................................................................... 85
Settings menu ................................................................................................................................................................. 85
Options menu .................................................................................................................................................................. 86
Options menu settings ................................................................................................................................................ 87
Accessibility ...................................................................................................................................................................... 89
Accessibility menu settings ................................................................................................................................. 89
Video description through Secondary Audio Program (SAP) ................................................................. 91
Picture settings ............................................................................................................................................................... 92
Picture settings menu options ............................................................................................................................ 92
Auto Low Latency Mode (ALLM) ..................................................................................................................... 95
Variable refresh rate (VRR) ................................................................................................................................. 95
Sound settings ................................................................................................................................................................ 96
Roku Smart Soundbar ............................................................................................................................................ 96
Volume mode (select models only) ................................................................................................................. 98
Sound settings – Dolby
®
Audio Processing (select models only) ..................................................... 99
Expert Picture Settings (4K models only) ...................................................................................................... 100
Changing privacy settings ....................................................................................................................................... 101
Advertising .................................................................................................................................................................. 101
Microphone ................................................................................................................................................................ 102
vi
Featured Free ................................................................................................................................... 105
My Feed .............................................................................................................................................. 106
Movies Coming Soon ................................................................................................................................................. 106
Movies, TV programs, and people ....................................................................................................................... 106
Searching for something to watch ........................................................................................ 108
How do I search? ......................................................................................................................................................... 108
Keyboard search using the remote ................................................................................................................ 109
Voice Search from a Roku Voice remote .................................................................................................... 109
Searching from the Roku mobile app ............................................................................................................ 110
Searching with Google Assistant ..................................................................................................................... 110
Searching with Amazon Alexa ............................................................................................................................ 111
Direct-to-playback search results ..................................................................................................................... 112
Searching for free content ................................................................................................................................... 112
I searched for a program. Now what? ................................................................................................................. 112
Follow on Roku ............................................................................................................................................................... 113
Recent Searches ............................................................................................................................................................. 113
Roku Zones ...................................................................................................................................................................... 114
Using the Roku Channel Store ................................................................................................... 115
Automatic Account Link ............................................................................................................................................ 116
Customizing your TV ...................................................................................................................... 117
Add TV inputs ................................................................................................................................................................. 117
Add streaming channels ............................................................................................................................................ 118
Rename inputs ................................................................................................................................................................ 118
Remove unwanted tiles .............................................................................................................................................. 119
Rearrange tiles .............................................................................................................................................................. 120
Change the look and feel with themes ............................................................................................................... 121
Change menu volume ................................................................................................................................................. 122
Configure power settings ......................................................................................................................................... 122
Power on settings .................................................................................................................................................... 122
Auto power savings ................................................................................................................................................ 123
Standby LED On/Off .............................................................................................................................................. 123
Fast TV start ............................................................................................................................................................... 123
Configure accessibility .............................................................................................................................................. 124
Captions mode ......................................................................................................................................................... 124
Captions preferred language ............................................................................................................................. 125
Captions style ............................................................................................................................................................ 125
Audio Guide settings .............................................................................................................................................. 127
Customize the Home screen .................................................................................................................................. 128
vii
Parental controls .............................................................................................................................. 129
Creating a parental control PIN ............................................................................................................................ 129
Blocking broadcast TV programs ....................................................................................................................... 130
Enabling parental control of TV programs ................................................................................................ 130
Blocking based on US TV ratings ..................................................................................................................... 131
Blocking based on US movie ratings ............................................................................................................. 132
Blocking based on Other ratings .................................................................................................................... 133
Blocking based on Canadian English ratings ............................................................................................ 133
Blocking based on Canadian French ratings ............................................................................................ 134
Blocking unrated programs ................................................................................................................................ 135
What happens when a TV program is blocked? .......................................................................................... 136
Changing the parental control PIN ..................................................................................................................... 138
Resetting parental controls .................................................................................................................................... 138
More settings ..................................................................................................................................... 139
Guest Mode ..................................................................................................................................................................... 139
Network settings ........................................................................................................................................................... 141
ZIP Code ........................................................................................................................................................................... 142
Time settings .................................................................................................................................................................. 142
Scan again for live TV channels ............................................................................................................................ 143
HDMI
®
mode (4K models only) .............................................................................................................................. 144
Control by mobile apps ............................................................................................................................................ 144
TCL • Roku TV premium audio ............................................................................................................................. 145
Home theater configuration ................................................................................................................................... 146
Turning off the TV speakers for home theater use ................................................................................ 146
Setting up a digital audio connection ........................................................................................................... 146
Choosing an audio format .................................................................................................................................. 147
Turning off the TV screen while listening to music ................................................................................ 148
Controlling other devices through CEC ....................................................................................................... 149
Restart the TV ............................................................................................................................................................... 150
Reset the TV ..................................................................................................................................................................... 151
Reset audio/video settings .................................................................................................................................. 151
Factory reset everything ....................................................................................................................................... 151
What if I can’t access the Factory Reset option? .................................................................................... 152
Network connection reset ................................................................................................................................... 153
Roku account PIN ........................................................................................................................................................ 154
Update the TV ................................................................................................................................................................ 155
Checking for updates on a connected TV ................................................................................................... 155
Getting updates on a non-connected TV ................................................................................................... 156
Other devices .................................................................................................................................... 158
Mirror your phone or tablet .................................................................................................................................... 158
Roku mobile app .......................................................................................................................................................... 159
Private Listening on the Roku mobile app ................................................................................................. 159
viii
Universal remotes ........................................................................................................................................................ 160
FAQ ......................................................................................................................................................... 161
Other information ............................................................................................................................ 162
FCC Information ........................................................................................................................................................... 162
Battery Caution & Disposal Information ........................................................................................................... 162
Electronics & Packaging Recycling Information .......................................................................................... 163
Care and Cleaning ....................................................................................................................................................... 163
Television Specifications .......................................................................................................................................... 164
Notices .............................................................................................................................................................................. 164
TCL North America Limited Warranty ......................................................................................................... 164
ix
Important information
The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the
presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient
magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the product.
This symbol indicates that this product incorporates double insulation between hazardous main voltage and
user accessible parts. When servicing, use only identical replacement parts.
: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. This product
should not be exposed to dripping or splashing. No objects filled with liquids, such as vases, should be placed on or
near the product.
: The TV is unstable if it is not properly attached to the base or mounted to the wall. Be sure to follow the
base or wall mounting instructions provided in the User’s Guide to ensure your safety.
: Do not expose batteries to excessive heat such as sunshine, fire, and so forth.
Proper operating voltage
Refer to the identification/rating label located on the back panel of your product for its proper operating voltage.
Cable TV installer notice of proper grounding
This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the
Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the
cable ground should be connected to the grounding system of the building as close to the point of cable entry as
practical.
Installation location
Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t place the TV on soft
carpeting or similar surface because the ventilation slots on the bottom of the unit will be blocked, resulting in
reduced lifetime from overheating. To assure adequate ventilation for this product, maintain a spacing of 4 inches
from the top and side of the TV receiver and 2 inches from the rear of the TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from being accidentally
tipped over, pushed off, or pulled off the stand. This could cause personal injury and/or damage to the TV. Refer to
the Important Safety Instructions on the following pages.
Low power standby mode
The Power button (indicated by the power symbol) on this TV and its remote control puts the TV into a very low
power standby mode but does not completely turn the power off. To completely shut the power off, you must
disconnect the power cord from the power outlet. The main plug/appliance coupler is used as a disconnect device.
Therefore, you should be sure that the TV is installed in a manner to enable the power cord to be disconnected when
necessary.
Note: In situations where the power plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily
Accessible and operable.
x
Product Registration
1.
Please register your purchase on-line at www.TCL.com. It will make it easier to contact you should it ever be
necessary. Registration is not required for warranty coverage.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the
serial and model numbers in case you need them. These numbers are located on the product.
Model No.
____________________________________________
Serial No.
_____________________________________________
Purchase Date
________________________________________
Dealer/Address/Phone
__________________________________
xi
Important Safety Instructions
1.
Read these instructions.
2.
Keep these instructions.
3.
Heed all warnings.
4.
Follow all instructions.
5.
Do not use this apparatus near water.
6.
Clean only with a dry cloth.
7.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8.
Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including
amplifiers) that produce heat.
9.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
10.
WARNING: Please refer the information on exterior bottom enclosure for electrical and safety information
before installing or operating the apparatus.
11.
WARNING: The main plug is used to disconnect the device and should remain readily operable.
12.
When not in use, tie up the power cordset with a cable tie or with something similar. It should not be near
sharp edges as it may cause abrasion of the power cordset. When put into use again, please make sure the
power cordset is not damaged. If any damage is found, please use a replacement power cord specified by
the manufacturer or that is identical to the original one.
13.
No open flame sources, such as lit candles, should be placed on, under, or near the apparatus.
14.
Unplug this apparatus during lightning storms or when unused for long periods of time.
15.
Only use attachments/accessories specified by the manufacturer.
16.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid
any injury.
17.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
18.
For safe operation of the apparatus, please follow these installation requirements:
Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall. Keep at
least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the
apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers,
curtains, table-cloths or any other objects. Do not expose the apparatus to any external heat sources. Do not
place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels
of humidity or to any possible sources of moisture. When disposing of used batteries from the remote
control, consult local regulations regarding proper disposal.
19.
If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is
grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of
the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1)
provides information with respect to proper grounding of the mast and supporting structure, grounding of
the lead in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge
unit, connection to grounding electrodes, and requirements for the grounding electrode.
See following example:
1
Welcome
Congratulations on the purchase of your new TCL • Roku TV! Discover the joy of
endless entertainment. After it’s set up, you’ll be able to access a world of streaming
content channels that may include paid subscription channels and thousands of free
channels.
Important
: Your TV receives automatic updates from time to time, enabling new content
and features. This edition of the User Guide describes TCL • Roku TV version 10.0. To
determine the current version of your TCL • Roku TV, go to
Settings > System > About
after
you complete Guided Setup.
The new standard in Smart TVs
Welcome to TV like you’ve most likely never seen before—a home screen that you can
personalize with your favorite devices and streaming channels. Choose from hundreds
of thousands of streaming movies and TV episodes, plus music, sports, kids, family,
international and much more. You should never run out of things to watch.
Note
: A paid subscription or other payments may be required for some channel
content. Channel availability is subject to change and varies by country.
2
Get the most out of your new TV
Follow these steps to get the most out of your new TV.
• Connect to the Internet
•
It’s easy, and it will unlock a world of entertainment. All you need is a
network connection. There are hundreds of free streaming channels, paid
subscription services, and convenient ways to rent or buy a favorite movie
or program.
• Pick your favorite streaming channels
•
Find the entertainment you love. From the latest blockbuster movies to
your favorite TV programs, with tons of live sports, a broad selection of
music streaming channels, popular programming in a dozen international
languages, 24x7 live news and so much more, your new TCL • Roku TV has
your sweet spot. A paid subscription or other payments may be required for
some channels.
• Find live broadcast and streaming TV programs in the Live TV Channel Guide
•
Use the Live TV Channel Guide to see not only what’s on TV right now, but
what will be on in the coming two weeks. And for many over-the-air
programs, if you start watching the program after it is already in progress,
or you see something you missed in the Live TV Channel Guide, you can use
More Ways to Watch to find streaming channels where you can see the
program from the beginning, find other episodes, or entire seasons of the
program, if applicable.
• Use Roku’s Smart TV experience to discover More Ways to Watch
•
Use this feature to find out how you can stream the program you are
watching from the beginning, find more episodes of the program, discover
similar programs and movies, and see the full description of the program.
• Personalize your Home screen
•
Put your favorite streaming channels and TV inputs front-and-center on the
Home screen. No more flipping through inputs or wading through
complicated menus. You can even customize the names of each input and
move tiles around so your most-often used devices and streaming channels
are only a click away.
• Search for your favorite movie, TV program, actor, or director
•
Once you’re connected to the Internet, you can easily search across top
streaming channels and live TV channels. Search by movie or TV program
3
title, actor or director—all from one place. Search by typing words or
phrases using the on-screen keyboard or on your mobile device, or speak
words or phrases in a conversational tone using Voice Search. Some
channels and content require payment.
•
Receive a Roku Zone when you search by popular genres or subjects. A
Roku Zone is a collection of relevant entertainment organized into
browsable rows such as New Releases, Free, and Rent or Buy. On 4K TVs,
include “4K” in your search to see 4K movies and programs in the 4K
Movies & TV Zone.
• Pause live TV
•
Pause, resume, fast forward, and rewind TV programs by connecting your
own USB drive to the TV and pause live TV for up to 90 minutes.
Note
: Live TV Pause is available on digital TV programs received on the
ANT
input, and only when the TV is linked to a valid Roku account.
• Watch the Roku Tips & Tricks channel
•
Tune in to the Roku Tips & Tricks channel to watch videos and learn more
about your TV’s features, new products, and popular support topics.
• Control your TV with voice commands
•
Use your Roku Voice Remote (select models), Enhanced Voice Remote
(select models), or the free Roku mobile app to control your TCL • Roku TV.
Use conversational voice commands to search for programs by title, actor,
director, or genre. On selected streaming channels, you can search without
leaving the current channel. Your search results appear in the lower portion
of the screen. The current channel’s results appear first followed by results
from other channels.
Just tap
Voice
on your remote to see helpful hints about how to use Roku
Voice, and then explore these additional voice features:
•
See what’s on TV in the Live TV Channel Guide. For example, say “Show
Guide.” Jump to a specific live or streaming channel. For example, say
“Go to 7 point 3” to open Live TV on channel 7.3. Or say, “Go to Netflix”
to open Netflix.
•
Use voice commands to launch streaming channels, switch inputs, or
change live TV channels.
1
•
Set sleep timers. For example, say “Turn the TV off in 30 minutes”, or
“Go to sleep at 11 p.m.”
1 Voice features support English and Spanish languages when the corresponding TV language is selected.
4
•
Go directly to playing a program whenever your search command can
be uniquely identified and the requested content is available at no
additional cost to you.
1
•
Search for movies based on popular quotes. For example, say “What
movie is this from – ‘Here’s looking at you, kid’.”
•
Only on 4K TVs, say “Show me 4K movies” to see a list of 4K movies
available across participating streaming channels.
•
Use Roku Voice to make on-screen keyboard entries in a variety of on-
screen keyboards. Keyboards that support voice entry have a
microphone icon next to the input field. You can say letters, characters,
and numbers for an easy way to enter the required information.
•
Use voice commands to turn the display off (for enjoying streaming
music), turn closed captions on or off, and to replay the last few seconds
of a movie or TV program.
•
Control the Roku Media Player to play your personal music and show
movies and photos. Say commands like, “Play classic rock on Roku
Media Player,” “Skip ahead 20 seconds,” or “Play the next song.”
•
Ask Siri on your Apple device to control your TCL • Roku TV with just your
voice
2
. Say things like “Hey Siri, play jazz on the living room TV” to play
music from your iPhone, iPad, Apple Watch, HomePod Mini, or Mac on your
TCL • Roku TV. TCL • Roku TVs also support Apple HomeKit
1
, which allows
you to easily and securely control your Roku device while using the Home
app or Siri. After installing your TCL • Roku TV, set it up with just a few
simple steps within the Apple Home app. You can even create your own
custom automations and scenes that include HomeKit-enabled accessories
such as your TCL • Roku TV, to control your home setting.
1 Direct-to-playback commands work with selected streaming channels. Direct playback occurs only
when there is a high confidence of match, the content is free or you are already subscribed, and the
channel is already added to your Home screen.
2 Apple AirPlay 2 and HomeKit are supported by TCL • Roku TVs except for models beginning with “6”
(6XXXX) and “5” (5XXXX).
5
•
Use Google Home, Google Pixel phone, or the Google Home mobile app to
control your TCL • Roku TV. You can search for movies and TV programs,
launch most channels, control playback, adjust the volume, switch inputs,
turn the TV on and off, and more. Control multiple Roku devices by
including the location of the device in your commands. For example, say
“Hey Google, turn off Roku in the bedroom.” For information on linking and
controlling your TCL • Roku TV, see
https://support.roku.com/article/360009649613-how-do-i-control-my-
roku-streaming-device-with-the-google-assistant-.
•
Use Amazon Echo Dot, Echo Plus, Echo Show, or the Amazon Alexa mobile
app to control your TCL • Roku TV. You can search for movies and TV
programs, launch most channels, control playback, adjust the volume,
switch inputs, turn the TV on and off, and more. Control multiple Roku
devices by including the location of the device in your commands. For
example, say “Hey Alexa, pause Roku in the living room.” For information on
adding the Alexa Roku skills and controlling your TCL • Roku TV, see:
https://support.roku.com/article/360017961074-how-do-i-use-amazon-
alexa-with-my-roku-streaming-device-
• Use Apple AirPlay 2 with your iOS and MacOS devices
•
Effortlessly share videos, photos, music, and more from Apple devices on
TCL • Roku TVs
1
. Control AirPlay sessions with pause, rewind, and more
using your iPhone, iPad, or Mac. Play music from your Apple devices on TCL
• Roku TVs and other AirPlay 2 enabled speakers in your home at the same
time in perfect sync. Plus, mirror the screen from your iPhone, iPad, or Mac
to the big screen.
• Send your personal media to the big screen
•
Send personal photos, videos, and music from your compatible smartphone
or tablet to the TV screen in just a few taps. Plus, with certain channels, you
can send movies, programs, sport highlights, and more directly to your TV.
• Follow movies coming soon
•
Use My Feed to choose from and follow a list of upcoming movies, and then
watch for alerts each time one of your followed movies becomes available
or changes price.
• Take charge with the Roku mobile app
1 Apple AirPlay 2 and HomeKit are supported by TCL • Roku TVs except for models beginning with “6”
(6XXXX) and “5” (5XXXX).
6
•
Control your TV from your compatible smartphone or tablet with the free
mobile app for iOS
®
and Android™ mobile devices
1
. Browse channels, view
My Feed, listen to audio from live TV and streaming channels. Search more
easily using your mobile device’s keyboard and Voice Search.
2
•
Mirror your compatible smartphone or tablet on your TV. Share videos,
photos, web pages, and more from compatible devices.
• Get the best streaming experience with automatic network recommendation
•
While you are watching a streaming channel, and during manual wireless
network scans, your TV will recommend the optimal wireless network
connection. You can choose to switch to the recommended network or
continue with the current connection.
• Connect your TCL • Roku TV to networks found in hotels and college dorms
•
Temporarily link your smartphone or tablet to your TV to agree to any
terms, enter codes, or provide required information before you can get
Internet access in locations that require these additional steps (also known
as restricted public networks.
Note
: Using your TCL • Roku TV on a restricted public network requires
wireless availability and use of your network-connected smartphone, tablet,
or computer to authenticate access to your account. You must use your TCL
• Roku TV remote, and not the Roku mobile app, to initiate the connection
process. Streaming content might be limited due to your geographic location
or due of restrictions imposed by the network host.
Go to support.roku.com for device compatibility information.
Let’s get started.
1 IOS® is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license. Android™ is a trademark of Google Inc.
2
Voice features support English and Spanish languages.
7
Connections and setup
Before initial setup
Protect against power surges
•
Connect all components before you plug any power cords into the wall outlet
or power strip.
•
NEVER plug your TCL Roku TV into an outlet that is controlled by a wall
switch.
•
Turn off the TV before you connect or disconnect any cables.
•
Make sure all antennas and cables are properly grounded. Refer to the
Important Safety Instructions.
Safety information
•
Prevent TV from overheating by placing in an area with good ventilation.
•
Do not block ventilation holes on the TV. Position the TV so air can circulate
freely on all sides.
•
Do not stack objects on the TV.
•
If you place the TV on a stand, make sure you allow adequate ventilation.
•
If you connect an audio receiver or amplifier to the TV, place it on the top shelf
so the heated air will not overheat the TV.
Avoid audio interference
•
Position cables properly; insert each cable firmly into the designated jack.
•
Route all cables down one side of the back of the TV instead of straight down
the middle.
•
If your antenna uses 300-ohm twin lead cables, do not coil the cables.
•
Keep twin lead cables away from audio/video cables.
8
Avoid direct light
Do not place the TV where sunlight or room lighting is directed toward the screen.
Use soft or indirect lighting.
Set up your new TV
Warning
: To avoid the danger of suffocation, keep plastic packaging away from pets,
babies, and children. Do not use packaging bags in cribs, beds, carriages, or playpens.
Open the box and remove the TV and other items. Be careful, the TV is heavy! We
strongly recommend that two people unbox the TV.
Be sure to check all the foam packaging as the stands from some TV’s are stored in
the foam for protection.
What’s in the box
9
To use the stand
Your TCL Roku TV comes without the stands attached so that you can choose to use
the stands or mount your TV to a wall using a wall mount (sold separately). If you
want to mount your TV to the wall, don’t attach the stand legs.
– To prevent damage to the screen, carefully place your TV on a soft, cushioned
surface.
– Put the column of the stands into the TV, align the stands with the screw holes
located on the TV. Secure the stands to the TV with four (4) screws.
Refer to your TV’s Quick Start Guide or other provided documentation to for model-
specific information about attaching the base or a wall mount and making
connections to AC power and to your other audio/video devices. The following
information applies to all TCL • Roku TV models.
Optional – To mount on a wall
(wall mount not included)
Warning
: This product should only be mounted by a professional installer.
Warning
: Never install or mount this product to the ceiling with the screen side facing
down. Installing or mounting this product to the ceiling or the underside of a structure
or surface is hazardous and may result in personal injury and/or property damage.
10
Preparation must be done before mounting your TV on a wall.
If you are mounting your TV to the wall, don’t attach the stands.
•
VESA 300x300, 2 M6x12mm 2 M6x18mm screws
•
VESA 300x300, 4 M6x12mm screws
•
VESA 300x300, 2 M6x12mm 2 M6x16mm screws
•
VESA 400x300, 4 M6x23mm screws
The VESA number is the horizontal and vertical measurement of the mounting holes.
For example, 200X200 refers to the fact that the mounting measurements are
200mm horizontally and 200mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net weight to
avoid causing damage.
11
Connecting an antenna, cable, or satellite box
If you are using an antenna, CATV cable without a set-top box, or a cable or satellite
box that has only an antenna output, connect a 75-ohm coaxial cable (not provided)
from the device to the
ANT/CABLE
input on the TV.
Tip
: If you are using an antenna with a 300-ohm twin-lead cable, you need to use a
300-to-75-ohm adapter (not provided) to adapt the twin-lead cable to a connection
that is compatible with the TV’s antenna input.
Tip
: If you receive your TV stations through a set top box from a cable or satellite TV
provider, connect it to the TV using the best connection method available. From most
to least desirable:
• HDMI
®
input
– Digital HD and SD video
• AV input
– analog SD video
• Antenna input
– analog SD video using NTSC
Connecting external equipment with a composite
AV video cable
If the best connection available on your device is AV or composite video output,
connect it to the TV using a composite AV cable (not provided). Composite AV
cables typically have three RCA-type plugs on each end, color coded as follows:
• Yellow
– Video
• Red
– Audio, right channel
• White or black
– Audio, left channel
Connect each plug to the corresponding connector on the device and on the TV.
12
Note
: Select models have an AV Input that looks like a headphone jack. Use the
breakout cable (included) to adapt this input to the three RCA-type plugs on your
composite cable.
Connecting external equipment with an HDMI
®
cable
If possible, connect your devices using HDMI
®
cables (not provided). They
help to provide the best video quality and also carry audio signals, so that
only one cable is needed. For better picture quality, we recommend that
you use cables designated as High Speed HDMI
®
Cables.
Tip
: You might need to configure the device to send its signal through its
HDMI
®
connector.
The connector labeled
HDMI (ARC)
has the additional ability to use the audio
return channel to send digital audio to a receiver or soundbar, as explained
in Connecting an AV receiver or digital soundbar. Only on select models:
The connector labeled
HDMI (eARC)
provides the same functionality as the
HDMI ARC
connector, plus the ability to pass through full-resolution sound
formats such as Dolby Atmos and DTS:X from and to devices that support
these formats, without additional processing by the TV. Additional details
are provided in Choosing an audio format.
Connecting headphones or analog soundbar
You can connect headphones or an analog soundbar (not provided) to the
TV’s headphone jack.
Tip
: Inserting a plug in the headphone jack disables the sound from the TV’s
built-in speakers.
13
Warning
: Loud noise can damage your hearing. When using headphones, use the lowest
volume setting on your headphones that still lets you hear the sound.
Select models also have an audio line out connection that is not affected by TV
volume or mute settings and does not disable the TV speakers. Use this connection
when you want to use your amplifier or soundbar to control the TV volume. To turn
off the TV’s built-in speakers, from the Home screen menu, navigate to
Settings > Audio >
TV speakers
and change the setting.
Connecting headphones to the Roku Enhanced
Voice remote
Select TCL • Roku TVs come with the Roku Enhanced Voice Remote or Roku Voice
Remote Pro. On these models, you can connect headphones to the jack on the left
side of the remote.
Tip
: Inserting a plug in the remote’s headphone jack disables the sound from the TV’s
built-in speakers or attached receiver or soundbar. The volume and mute controls on
the right side of the remote adjust the volume level of the connected headphones.
Warning
: Loud noise can damage your hearing. When using headphones, use the lowest
volume setting on your headphones that still lets you hear the sound. You might
notice that connecting headphones to your remote shortens the remote’s battery life
somewhat.
Connecting an AV receiver or digital soundbar
You can enjoy Dolby Audio™ multichannel sound from your TV if you connect a digital
amplifier or soundbar (not provided) in either of two ways:
Digital optical audio out (S/PDIF)
– Connect a TOSLINK optical cable (not provided) from
the TV to the Optical input on your receiver or soundbar.
14
HDMI® ARC
–
Connect an HDMI
®
cable
(not provided) from the
HDMI (ARC)
connector to
the HDMI
®
input on your receiver or soundbar. This connection uses the Audio Return
Channel (ARC) feature of HDMI
®
to output sound from the TV to a compatible device.
To use this feature, you must configure the TV to enable HDMI
®
ARC, as explained in
Enable HDMI
®
ARC.
HDMI® eARC
– Select models only: Connect an HDMI
®
cable (not provided) from the
HDMI (eARC)
connector to the HDMI (ARC) or HDMI (eARC) input on your receiver or
soundbar. If your receiver or soundbar supports HDMI enhanced ARC (eARC), the TV
can pass through full-resolution sound from programs containing enhanced audio. If
your receiver or soundbar does not support eARC, use the TV’s eARC port to make
the ARC connection. The eARC port is backward compatible with the ARC standard.
Preparing for Internet connectivity
If you want to watch streaming content and take advantage of most of the cool
features of your TCL • Roku TV, connect it to the Internet through a wireless
modem/router or a wireless access point (not provided). The TV has a
built-in wireless LAN adapter.
Note
: The TV supports only its internal wireless network adapter—it does not
support the use of a USB network adapter.
Select models have both wired and wireless network connectivity. To use
the wired network connection, connect an RJ-45 Ethernet cable (not
provided) from the jack on the back of your TV to your network router or
switch. The wired connection automatically supports both 10 Base-T and
100 Base-T Ethernet.
15
AC power
Plug your TV into a power outlet. You can tell that the TV has power because the
status indicator lights up when the TV is off.
The topic Status indicator explains how the status indicator shows what is happening
with the TV.
Roku remote batteries
Review the Battery Caution & Disposal Information on page 161
Open the back of your Roku remote and insert the included batteries, observing the
proper orientation as indicated in the battery compartment. Reattach the back cover.
16
TCL • Roku TV remote
Use the following information to identify the buttons on your Roku remote.
Note
: Remote buttons and features vary somewhat by model. Your remote might not
have all buttons or features listed.
•
If your remote has a
VOICE
just below the purple pad, you have a Roku Voice
remote.
•
If your remote has a headphone jack on its left edge, you have a Roku
Enhanced Voice remote or Roku Voice Remote Pro.
Roku Voice remotes have additional capabilities as noted in the following table.
BUTTON FUNCTION DESCRIPTION
POWER
Turns TV on and off.
BACK
• Menu
: Goes back to previous menu/screen.
• Home screen tile
: Moves highlight back to the Home
screen option.
• Watching live TV or a TV input
: Returns to Home screen.
• Playing streaming content
: Stops playing stream and
returns to the previous menu or screen.
• Browsing streaming content
: Goes to the previous level in
the content tree.
HOME
Immediately returns to the Home screen.
17
BUTTON FUNCTION DESCRIPTION
DIRECTIONAL PAD
•
Moves the highlight in the corresponding direction.
• OK
chooses the highlighted option.
While watching TV:
• UP/DOWN
changes channel.
• LEFT
displays the Live TV Channel Guide (connected
mode) or channel list (non-connected mode).
• LEFT/RIGHT
TVs operating in non-connected mode:
while in the channel list switches between ALL
CHANNELS and FAVORITE CHANNELS.
TVs with Live TV Pause enabled: when the program
is paused, moves backward/forward approximately
10 seconds in the program buffer.
•
While in the channel list,
OK
selects the highlighted
channel. While watching live TV: displays the
program information banner.
or
VOICE
or
SEARCH
Only on select models with Roku Voice remotes, hold
and say the name of a movie, TV program, actor,
director, or genre, including the special genres “free”
and “4K.” Or, say a command to start streaming, change
a channel, and more
1
.
For more information, go to:
go.roku.com/voicesearch
1 Voice features support English and Spanish languages.
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BUTTON FUNCTION DESCRIPTION
REPLAY
Select models. Streaming programs that support this
feature and TVs with Live TV Pause enabled, jumps back
a few seconds with each press and resumes playing.
If Live TV Pause is disabled, jumps to previous channel.
When using an on-screen keyboard: Backspaces in the
text you are entering.
In the Live TV Channel Guide
1
: Returns to the current
day and time.
REWIND
PLAY/PAUSE
FAST FWD
Scan backward, pause, play, and scan forward in
streaming content and live TV channels (if Live TV
Pause is enabled).
Press
REWIND
or
FAST FWD
one, two, or three
times to control the speed of the operation.
REWIND
and
FAST FWD
also jump backward and
forward one screen at a time when viewing long lists,
such as when you are browsing programs in the channel
list or Live TV Channel Guide
1
.
STAR
Displays additional options when available. On-screen
hints let you know when this button is active.
1 Live TV Channel Guide is available only in the United States.
19
BUTTON FUNCTION DESCRIPTION
or
FACTORY ASSIGNED
CHANNEL SHORTCUT
Dedicated buttons show the logo of a preset streaming
content provider. Dedicated content providers vary by
model and region. Pressing a button:
•
Displays the streaming channel’s main page if you
have already added the channel to your Home
screen.
•
Displays the streaming channel’s sign-up page if
you have not already added the channel.
UP
DOWN
MUTE
Located on the right edge of the remote.
Increases/decreases volume and mutes the TV sound.
Note
: If the TV is muted, pressing
VOLUME UP
unmutes.
Pressing
VOLUME DOWN
does not unmute the sound.
HEADPHONE
Select models with Roku Enhanced Voice Remote or
Roku Voice Remote Pro. Connect headphones to the
jack on the left edge of the remote to listen privately.
Plugging in headphones mutes the TV speakers.
20
Panel buttons
Your TV has buttons on its side, bottom, or back panel that perform simple control
functions. The TV panel buttons are not a substitute for the remote, as they do not
give you access to all TV functions.
Depending on model, your TV model has one of several different panel button
designs. Choose the one that applies to your TV from the following list:
•
Single button
•
Three buttons
•
Game-pad style joystick
•
Four buttons
•
Five buttons (with mute)
•
Five buttons (without mute)
Single button
If your TV has this style of panel button, you can perform the following functions:
• Turn TV on
: short press.
• Display the Input List
: short press when TV is on.
• Select the next input in the Input List
: short press while the TV is showing the Input
List.
• Dismiss the Input List without changing inputs
: no press.
• Turn TV off
: long press.
Short press = less than two seconds
Long press = more than two seconds
No press = no press within two seconds
21
Three buttons
If your TV has this style of panel buttons, you can perform the following functions:
• Turn TV on
: middle button, short or long press.
• Volume up
: right button when Input List is not active.
• Volume down
: left button when Input List is not active.
• Display Input List
: middle button, short press when TV is on.
• Highlight next input in the Input List
: right button when Input List is active.
• Highlight previous input in the Input List
: left button when Input List is active.
• Select highlighted item in the Input List
: middle button, short press, or no press.
• Turn TV off
: middle button, long press.
Short press = less than two seconds
Long press = more than two seconds
No press = no press within four seconds
Game-pad style joystick
If your TV has this style of panel button, you can perform the following
functions:
• Press in
: Toggle between power ON and Standby.
• Press up or down
: Increase/decrease the volume.
• Press left or right
: Switch inputs. Each press moves the highlight up or down one
item. Pausing for a few moments selects the highlighted item.
Four buttons
If your TV has this style of panel buttons, you can perform the following functions:
• Power
: Turns the power on and off.
• Input
: Selects among TV inputs. Each press moves down one item. Pausing for a
few moments selects the highlighted item.
• Volume +
: Increases the volume.
• Volume –
: Decreases the volume.
22
Five buttons (with mute)
If your TV has this style of panel buttons, you can perform the following functions.
Note that the order of the buttons might vary from model to model. Examine the
panel button labels to determine your TV model’s layout.
• Power
: Turns the power on and off.
• Input
: Selects among TV inputs. Each press moves down one item. Pausing for a
few moments selects the highlighted item.
• Volume +
: Increases the volume.
• Volume –
: Decreases the volume.
• Mute
: Mutes and unmutes the sound.
Five buttons (without mute)
If your TV has this style of panel buttons, you can perform the following functions.
Note that the order of the buttons might vary from model to model. Examine the
panel button labels to determine your TV model’s layout.
• Power
: Turns the power on and off.
• Input +
: Selects the next TV input. Each press moves down one item. Pausing for
a few moments selects the highlighted item.
• Input -
: Selects the previous TV input. Each press moves up one item. Pausing
for a few moments selects the highlighted item.
• Volume +
: Increases the volume.
• Volume –
: Decreases the volume.
23
Guided Setup
With the preliminaries out of the way, it’s time to turn on your TV. As the TV starts for
the first time, it leads you through Guided Setup, which configures the TV before you
start to use it.
During Guided Setup, you’ll:
•
Answer a few questions
•
Provide network connection information
•
Get a software update
•
Link your TV to your Roku account.
•
Connect devices such as a DVD player, game console, or cable box.
Starting Guided Setup
To start Guided Setup, press
POWER
on the remote to turn on your TV.
Note
: Guided Setup normally runs only once, the first time you turn on your TV. If you
need to run Guided Setup again, you must perform a factory reset as explained in
Factory reset everything.
When you first turn on your TV, it will take a few seconds to get itself ready. You’ll
notice the following things happening:
1.
The status indicator blinks every time the TV is busy doing something; in this
case it’s powering up and getting ready for you.
2.
The splash screen appears and the status indicator blinks slowly for a few more
seconds. The power-on screen shows a brand logo while the TV starts up.
24
3.
After a few seconds, Guided Setup starts.
Guided Setup
At this point, you should be seeing the
Language
screen.
1.
Only on models that have a Roku Voice remote: A few moments after the
Let’s
get started screen
appears, Guided Setup starts the pairing process for the Roku
Voice remote. (You’ll know if you have this type of remote because it has a
VOICE
or
SEARCH
button just below the purple directional pad.) If the Roku
25
Voice remote does not pair automatically, follow the instructions on the screen
to complete the pairing process.
Accessibility
: On TVs sold in the United States, if you are blind or visually impaired,
you can activate Audio Guide, a text-to-speech screen reader to help you
navigate the TV’s menus and commands. To enable the Audio Guide, press
STAR
Þ
four times in rapid succession. Repeat to disable Audio Guide. (
STAR
Þ
is
located directly below the purple directional pad on the right side of the Roku
remote.)
If you enabled Audio Guide, choosing any language other than English disables
it.
2.
Press
DOWN
on the purple directional pad to highlight your preferred language,
and then press
OK
.
3.
Some models have a country selection screen: If you don’t see this screen, skip
ahead to the next step.
If you see this screen, select your country, and then press
OK
.
Accessibility
: If you enabled Audio Guide, choosing any country other than United
States disables it.
26
4.
Press
OK
to select
Set up for home use
. This is the right choice for enjoying your TV
at home. It provides energy saving options as well as access to all features of
the TV.
Note
:
Set up for store use
configures the TV for retail display and is not
recommended for any other use. In store mode, some features of the TV are
missing or limited. To switch from one mode to the other, you have to perform
a factory reset as explained in Factory reset everything, and then repeat Guided
Setup.
27
Network connection
After you select
Set up for home use
, the TV prompts you to make a network
connection. If your TV has both wired and wireless connections, you’ll see the
following screen. If your TV has only wireless connectivity, skip the following step.
5.
Only on models that display the
Connect to the Internet
screen: Make a selection:
• Wireless connection
– Highlight
Set up new wireless connection
and press
OK
. The TV
prompts you through wireless setup. Skip ahead to the next step for help
with the process.
• Wired connection
– Highlight
Connect to wired network
and press
OK
. The TV
immediately attempts to connect to your wired network, your local
network, and then the Internet. Go to Step 9 to continue with Guided Setup.
• Connect to the Internet later
– If you don’t want to connect to the Internet right
now, you can select this option, and then press
OK
. You can still use the TV
to watch live TV channels, and connect your devices to play games, watch
DVDs, or watch channels from a cable box or another streaming device.
When you’re ready to connect, it’s easy. We’ll show you how in Benefits of
connecting.
28
Note
: If you decide not to connect, Guided Setup skips ahead to setting up the
devices that you’ve connected to your TV. Jump ahead to Connect your devices
to complete Guided Setup.
6.
On models that have wireless only, and models with both wired and wireless
when you’ve selected
Wireless
: The TV scans for the wireless networks within
range and displays them in order, with the strongest signals first. In addition to
your own wireless signal, the TV might pick up signals from your neighbors.
Press
UP
or
DOWN
to highlight the name of your wireless network, and then
press
OK
to select it.
Note
: Some networks, such as those often found in dorm rooms, hotels, and
other public places, require you to read and agree to terms, enter a code, or
provide identifying information before letting you connect to the Internet. If
your TCL • Roku TV detects that you are connecting to such a network, it
prompts you through the connection process using your smartphone or tablet
to provide the needed information. For more information, see Using your TV in
a hotel or dorm room.
29
Other options
• Scan again / Scan again to see all networks
– The name of this option depends on
the number of wireless networks within range.
• Scan again
appears if the list already shows all available wireless networks
within range. If you don’t see your wireless network name in the list, you
might need to adjust the location of your wireless router or the TV, turn
on your router, or make other changes. When everything is ready, select
Scan again
to see if your network name now appears in the list.
• Scan again to see all networks
appears if there are more wireless networks
than the strongest ones it initially listed. If you don’t see your wireless
network name in the list, this option displays the complete list. If you still
don’t see your network name, you might have your router configured to
provide wireless service as a “private network.”
Note
: Highlighting either of these options displays an informational panel
with the unique media access control (MAC) address of your TCL • Roku
TV. You will need the MAC address if your wireless router is configured
to use MAC address filtering.
• Private network
– If your wireless network name is hidden, it won’t appear in
the list. Select
Private network
and then press
OK
to display an on-screen
keyboard. Use the keyboard to enter your network name. Unless you
changed the factory-set network name, you can find the name (also called
SSID) on a label on the router.
30
Tip
: Wireless networks that are password-protected display a “padlock” icon
adjacent to the name. This icon enables you to know that you are going to
be prompted to enter a password after you select that network.
7.
Only if you select a password protected wireless network: An on-screen
keyboard appears. Enter your wireless network password by using the purple
directional pad to navigate the keyboard, and pressing
OK
to select a
highlighted letter, number, or symbol. When you finish, press
DOWN
to select
Connect
, and then press
OK
.
After you select
Connect
, the TV displays progress messages as it connects to
your wireless network, your local network, and the Internet.
31
8.
Only if your TV cannot get the correct time zone and current time from your
network service provider: The
Choose your time zone
screen appears. Press
UP
or
DOWN
to highlight your time zone, and then press
OK
.
Tips
: Your TV needs to know the local time zone so that it can correctly display
information about the program you are currently watching.
Your TV automatically checks for updates periodically. These updates provide
new features and improve your overall experience with the TV. After an update,
you might notice that some options have moved, and that there are new
options or features. This User Guide describes version 10.0. To determine your
current TCL • Roku TV software version, go to
Settings > System > About
after you
complete Guided Setup. You can download an updated User Guide that
matches your TCL • Roku TV software version from the TCL • Roku TV web site.
Activation
After the TV restarts, it prompts you through activation.
9.
Use a computer, tablet, or smartphone with an Internet connection to link to a
new or existing Roku account.
32
Note
: Roku does not charge for activation support –
beware of scams
. For detailed
information, see How do I protect myself from activation and technical support
scams?
Why do I need a Roku account?
You need a Roku account for several reasons:
•
It links you, your TCL • Roku TV, and your other Roku streaming devices to the
Roku Channel Store and billing service.
•
Streaming content providers know that it’s OK to send content you request to your
TCL • Roku TV.
•
Roku can automatically send updates to your device.
You need a Roku account to activate your device and access entertainment across
thousands of streaming channels. Linking to a Roku account also activates several
advanced features on your TV, such as Guest Mode, the Roku mobile app, and Live TV
Pause, to name just a few. Roku accounts are free, and while a valid credit card number
is not required to create your account, providing your credit card information makes
renting, purchasing, and subscribing to entertainment from the Roku Channel Store
fast and convenient.
After you activate your TV, the TV gets an acknowledgement, and then adds
your newly-selected and pre-existing streaming channels from other Roku
devices on the same account. This process is automatic and takes a few
moments—a little longer if you have added a lot of streaming channels.
Tip
: Streaming channels from all of the Roku streaming devices associated with
your account are synchronized periodically. All of your Roku streaming devices
therefore display the same set of channels (subject to compatibility with the
device).
33
Connect your devices
Next, Guided Setup helps you set up the external devices that you want to use
with it, such as a cable box, Blu-ray™ player, or game console.
10.
Press
OK
to proceed:
34
11.
Connect all the devices you plan to use with your TV, turn them all on, and then
select
Everything is plugged in and turned on
. The TV now takes you step by step
through each of its inputs and asks what kind of device you have connected.
For each input that has a connected and active device, you can see its picture
and hear its sound.
12.
Press
UP
or
DOWN
to highlight the label you want to associate with the input,
and then press
OK
. If you are not using the input, select
Nothing
, and the input
won’t appear on the Home screen.
13.
While setting up your devices, rather than using the predefined names and
icons, you can set a custom name and icon. To do so, scroll up or down to
highlight
Set custom name & icon
, and then press
OK
. Follow the instructions on the
screen to enter a name and select an icon for the input. See Rename inputs for
more information.
Note
: If you specify a custom name for an input, voice commands will not
reliably switch to that input. Voice commands typically can only switch among
inputs that use built-in names, such as “AV,” and “Cable Box,” and “DVR.”
14.
Repeat the previous step for each input.
You’re done with Guided Setup.
35
Note
: Some TCL • Roku TVs, depending on where you live and other factors, show you
an introductory video filled with some great hints and tips. If you’re not interested in
viewing this video, press
HOME
on the remote to go to the TCL • Roku TV Home
screen.
Whenever you press
HOME
, the Home screen greets you.
From here, you can explore everything your TV has to offer. Use the purple directional
pad to move around, and then press
OK
to select a highlighted item. We’ve designed
the TV to encourage you to explore, and you can probably figure out most of the
capabilities and settings on your own. If you have any questions or difficulties, you
can find answers and solutions in this guide.
36
The Home screen
The following illustrations show typical Home screens, which vary depending on
location, connected mode, selected theme, number of TV inputs enabled, and
streaming channels and apps added.
Note
: A paid subscription or other payments may be required for some channel
content. Channel availability is subject to change and varies by country. Not all
content is available in countries or regions where Roku
®
products are sold.
Typical connected Home screen
1.
Home screen menu—shows options available to you when you are on the Home screen.
2.
Highlighted option—press
OK
to select.
3.
TV input tiles—select an input to watch the connected device.
4.
Streaming channel and app tiles—select a tile and press
OK
to go to the indicated streaming
channel or application. You can add any number of channels from the Roku Channel Store.
5.
Direct access tiles – shortcuts to often used features.
6.
Options hint—press
STAR
Þ
to see options when this symbol is present.
7.
Next screen hint—press
RIGHT
to see the next screen.
37
Typical non-connected Home screen
1.
Home screen menu—shows options available to you when you are on the Home screen.
2.
Highlighted option—press
OK
to select.
3.
TV input tiles—select an input and press
OK
to watch the connected device.
4.
Direct access tiles – shortcuts to often used features.
5.
Options hint—press
STAR
Þ
for options when this symbol is present.
6.
Next screen hint—press
RIGHT
to see the next screen.
Personalize your Home screen
There are many things you can do to personalize your Home screen and make it just
right for you and your family:
•
Only in connected mode: Add streaming channels by using the
Streaming
Channels
menu option or the
Add Channels
shortcut to browse the Roku Channel
Store.
•
Only in connected mode: Change the screen theme by going to
Settings > Themes
to find and pick one to suit your mood.
•
Customize the Home screen. Hide or show the shortcut tiles that appear at the
bottom of your Home screen grid. Only in connected mode, hide Featured Free
or hide Movie Store and TV Store.
38
•
Remove a tile by highlighting it and pressing
STAR Þ
. Then highlight
Remove input
or
Remove channel
and press
OK
.
•
Move a tile by highlighting it and pressing
STAR Þ
. Then highlight
Move input
or
Move channel
and press
OK
. Use the purple directional pad to move the tile, and
then press
OK
to lock it in its new location. Move the shortcut tiles within the
shortcut area only. Shortcuts are designed to always appear at the very bottom
of the grid, so you can access them quickly by pressing
UP
once when you’re at
the top of the grid.
•
Only on channels that you have subscribed through your linked Roku account,
manage your subscriptions by highlighting a streaming channel tile and
pressing
STAR Þ
. Then highlight
Manage subscription
and press
OK
. Select
Cancel
subscription
and then follow the instructions to confirm your cancellation.
•
Rename a TV input tile by highlighting it and pressing
STAR Þ
. Then highlight
Rename input
and press
OK
. Highlight a new name in the list, and then press
OK
to
assign that name to the tile.
Rather than using the predefined names and icons, you can set a custom name
and icon. To do so, scroll up or down to highlight
Set custom name & icon
, and then
press
OK
. Follow the instructions on the screen to enter a name and select an
icon for the input.
Note
: If you specify a custom name for an input, voice commands will not
reliably switch to that input. Voice commands typically can only switch among
inputs that use built-in names, such as “AV,” and “Cable Box,” and “DVR.”
39
Benefits of connecting
Connecting brings out your TV’s full potential!
Make any night a movie night
Thousands of movies to choose from, across all major streaming movie channels
1
.
You’ll never run out of something new to watch.
Check out The Roku Channel
Use The Roku Channel as your new home page for a huge assortment of free on-
demand and streaming movies, programs, live news, and kid’s TV. Add premium
subscriptions to watch many of your favorite channels in one place, and manage them
all through your Roku account.
Get in the groove
Stream endless hours of music from free and subscription-based channels. With
almost instant access to thousands of music artists, your favorite beats are just as
close as your remote.
Explore your passions
In addition to the most popular streaming channels, your TCL • Roku TV also offers
hundreds of other streaming channels to fuel your passions—including fitness,
cooking, religion, outdoors, international programming and much more.
1 A paid subscription or other payments may be required for some channels. Channel availability is
subject to change and varies by country. Not all content is available in countries or regions where Roku
®
products are sold.
40
Enjoy FREE trials of popular channels
Your TCL • Roku TV comes loaded with special offers, including free trials (if eligible)
from popular streaming channels. REMEMBER THAT YOU MUST CANCEL BEFORE
THE FREE TRIAL ENDS TO AVOID SUBSCRIPTION FEES.
Take advantage of awesome features
Powerful, voice-enabled search
lets you use voice commands to find movies and TV
programs by title, actor, director, or genre across multiple streaming channels
1
.
Additionally, your search commands can include popular movie quotes, and words
like “free” and “4K.” In addition to streaming channels, your search results include live
TV programs airing in your region.
Voice commands with multiple device support
let you use Apple Siri
2
, Google Assistant, or
Amazon Alexa to change stations, TV inputs, launch streaming channels, and more.
Include a location in your command such as “in the bedroom” to specify which Roku
device you want to control.
Automatic account linking
keeps track of supported streaming subscriptions on other
Roku devices, so that you won’t have to re-enter your user name and password when
adding the same channel on your newly-activated TCL • Roku TV.
3
Live TV Channel Guide
is an electronic program guide that is available any time you are
watching broadcast programs or streaming programs from the Live TV tile. If you
prefer, you can hide streaming channels from the Live TV Channel Guide.
If you highlight a broadcast program that has a purple asterisk (
Þ
), you can press
STAR
Þ
to see More Ways to Watch. And you can make your recently-watched
channels easier to find by grouping them together in the Live TV Channel Guide.
More Ways to Watch
gives you recommendations about the program you are watching
on the
Live TV
,
HDMI
, or
AV
input, gives you options to stream the current program from
1 Voice features support English and Spanish languages.
2 Roku 4K TVs only.
3 Not all streaming channels currently support automatic account linking.
41
the beginning, the entire season, or the entire series, and recommends other
programs with similar themes. It also uses the shows you watch to display ads that
are more relevant to you.
Roku Zones
organize your search results into browsable rows, such as New Release,
Free, and Rent or Buy, so you can see at a glance how a program is offered. If you
have a 4K TCL • Roku TV, results also include a 4K Spotlight Zone.
4K Spotlight Channel
now has a new look and simpler navigation to help you find 4K
entertainment quickly. Launching the channel takes you to the 4K Movies and TV
Zone, where you’ll find a regularly updated, hand-curated selection of 4K
entertainment from channels across the Roku platform. You can browse a wide
variety of 4K titles across a number of categories such as Most Popular, Action, and
more, to find the perfect movie or program to enjoy in beautiful 4K resolution.
Live TV Pause
lets you connect a USB drive (not provided) and pause live TV for up to
90 minutes. After pausing, you can play, fast-forward, rewind, and pause again to any
point within the rolling 90-minute window.
Tips & Tricks channel
is packed with videos created by Roku to help you learn more about
features, new products, and popular support topics.
My Offers
show up in the Home screen menu if you are eligible for special offers or
discounts on Roku products.
Mobile Private Listening
on the Roku mobile app lets you listen to streaming programs
and live TV programs on headphones (not provided) plugged into your IOS
®
or
Android™ mobile device.
What is streaming?
Streaming is viewing or listening to video or audio content that is sent over the
Internet, or located on a network-connected media server or on a USB device
plugged into the TV’s USB port.
42
With streaming, you can buy or rent most programs on demand, when it’s convenient
for you, and you can also watch live streaming channels and events. Also, you can
play, pause, rewind, and fast forward most on-demand streaming programs.
Tip
: Some content cannot be paused or skipped. For example, if you are viewing live
programming or a program that is supported by ads, you might not be allowed to skip
the ads.
Your TCL • Roku TV lets you choose from thousands of streaming channels that offer
a huge selection of entertainment:
•
Thousands of movies and TV episodes, both live and on-demand
•
Unlimited music, live and on-demand
•
Tons of live and on-demand sports
•
Commercial-free programming for kids and family
•
International programming in 22 languages
•
24x7 news and in-depth news commentary
Many streaming channels are free. Some streaming channels let you purchase or rent
the latest movie releases or popular TV series. Some channels charge a monthly
subscription fee and others are available at no additional cost if you subscribe to a
companion service through your cable or satellite provider.
If you have an existing subscription to a streaming provider, you can just sign in with
your existing user name and password.
To play streaming content, add one or more streaming channels to your Home screen.
Use the
Add Channels
shortcut on the Home screen or the
Streaming Channels
option on
the Home screen menu to go to the Channel Store, and then select the streaming
channel you want to add. The channel remains on your Home screen unless you
remove it, and you can watch it at any time.
For more information on using the Roku Channel Store feature, see Using the Roku
Channel Store.
43
Note
: A paid subscription or other payments may be required for some channels.
Channel availability is subject to change and varies by country. Not all content is
available in countries or regions where Roku
®
products are sold.
What if I didn’t connect my TV?
What if you went through Guided Setup and chose
Connect to the Internet later
? No
worries. Your TCL • Roku TV makes it easy to connect whenever you want. As you
move around the Home screen, you’ll see several places where you can start the
connection process. For example:
•
Now and then you’ll see a message appear on the panel to the right of the
Home screen offering a
Connect Now
option. You can highlight and select the
Connect Now
option to get started.
•
Use the
Connect and activate now
option. From the Home screen menu, select
Settings
, then
Network
, and then
Connect and activate now
.
•
If you want to start over from the beginning, do a
Factory reset
, and then go
through Guided Setup again. This time, select your home network when
prompted.
44
Setting up live TV
In addition to the other entertainment possibilities of your TCL • Roku TV, you might
want to watch broadcast channels from an antenna or cable TV service connected to
the
ANT
input. On your TCL • Roku TV, you can watch broadcast TV in much the same
way you watch other entertainment choices: select the
Live TV
tile from the Home
screen.
The first time you select the
Live TV
tile, you have to set up the TV tuner. Setting up the
TV tuner scans for active channels and adds them to your Live TV channel list.
Why do I have to set up the TV tuner?
Not everyone needs to use the TV tuner. For example, you might have a set top box provided
by a cable or satellite company that receives all of your channels. Most of these set top boxes
use an HDMI
®
connection.
More and more people are watching only streaming TV and do not have a TV antenna or
cable/satellite service. If you don’t need the TV tuner, you can bypass setting it up and instead
remove it from the Home screen as explained in Remove unwanted tiles.
When you set up live TV, the TV scans the signals on its antenna input for channels with a
good signal, and adds those to the channel list, skipping dead channels and channels with a
very weak signal.
The TV lets you add two analog channels, even if they have no signal, for the purpose of using
an older set top box, VCR, or game console that can only output a signal on analog channel 3
or 4. Typically, you’ll only need one of these channels, but both are provided to make setup
simpler. You can hide the one you don’t want as explained in Edit live TV channel lineup.
45
How do I set up the TV tuner?
1.
Make sure your antenna (not provided) or TV cable is connected to the TV’s
ANT/CABLE
input.
2.
On the Home screen, select the
Live TV
tile. If it is not on your Home screen, go
to
Settings > TV Inputs
to add it.
3.
Read the simple on-screen instructions, and then select
Start finding channels
.
46
4.
If prompted, select your time zone. You’ll only need to do this if the TV can’t
figure out your time zone from your Internet connection.
Why does the TV need my time zone?
The TV needs to know your time zone so that it can correctly display time information
about the program you are currently watching. In most cases, it can get the time zone
automatically and skips this step.
47
5.
When prompted, select whether to add analog channels 3 and 4. These
channels enable you to connect older set top boxes, VCRs, or game consoles.
6.
Wait while your TV scans for live TV stations…
48
… and then cable TV channels.
Scanning for channels can take several minutes.
Tip
: If you use a set-top box to receive cable TV channels (and don’t have your
cable connected directly to the TV’s
ANT
input), you can save time by skipping
the cable TV portion of the channel scan.
7.
When the channel scans finish, the TV shows the number of channels it added.
49
8.
Only in connected mode, you have the option of setting up Live TV Pause.
Pausing live TV explains how to set up and use this feature. If you don’t want to
set up Live TV Pause, or if this option is not available to you, select
Done
to start
watching live TV.
Tip
: Repeat the channel scan from time to time to make sure you are receiving all of
the latest channels. Broadcasters add and remove channels, move channels to
different parts of the spectrum, and change the power levels of their channels
periodically. Your antenna reception and picture quality depend on the position of
your antenna and on your location relative to the antennas of broadcasters in your
area. To repeat the channel scan, use the purple directional pad to highlight the
Live
TV
tile, press
STAR
Þ
, select
Scan for channels
, and then press
OK
.
You’ll also have to repeat the channel scan if you remove and re-add the
Live TV
tile
from the Home screen or perform a factory reset.
Now, you’re ready to watch live TV! While you’re watching, try the following tips:
•
Press
UP
or
DOWN
to change channels.
•
Press
LEFT
to display the channel list (non-connected mode) or Live TV Channel
Guide (connected mode), and then press
UP
or
DOWN
to select a channel to
watch. Or press
REWIND
or
FAST FWD
to jump through the channel list or
Live TV Channel Guide a page at a time.
•
Press
OK
to display information about the current program.
•
Press
STAR
Þ
to see options for picture and sound settings.
•
Only in connected mode, use a Roku Voice remote, the Roku mobile app,
Google Assistant, or Amazon Alexa to search for programs by title, actor,
director, or genre. The TV or the Roku mobile app displays the results along
with the streaming channels that offer the requested content.
Note
: If your TV did not come with a Roku Voice remote, you can order one from
https://www.roku.com/products/accessories/roku-tv.
50
Using your TV
This section provides information on using the day-to-day features of your TV.
Status indicator
Your TV has a single status indicator. It goes on and off and blinks in different ways
depending on the status of the TV, as shown in the following table:
TV CONDITION STATUS INDICATOR MEANING
On (screen is active) Off Screen is communicating that TV is on.
Screensaver (screen is active) Off Screen is communicating that TV is on.
Off (no power) Off TV is not connected to power.
Off (standby) On TV is connected to power and is ready
to use.
Starting up from off state Slow pulsing blink until
startup completes
TV is doing something.
On (receiving update from
USB)
Slow pulsing blink until
update completes
TV is doing something.
Remote command received Dims on/off once TV has received your command.
Network connection lost Two short blinks, pause,
repeat
TV was connected and paired with a
Roku account and now has no network
connection.
Powering down to standby
mode
Slow pulsing blink until the TV
reaches standby.
TV is doing something.
51
Standby mode energy savings
When you turn off your TV, it remains in a higher power mode for a few minutes, after
which it goes into a very low power standby mode. If you turn on the TV again before
it has entered the very low power mode, it turns on immediately. After the TV goes
into the lower power standby mode, it takes a few seconds longer to start up.
Only in connected mode, you can optionally enable
Fast TV start
. When this option is
enabled, your TV starts up almost immediately regardless of how long it has been
turned off, but uses somewhat more power in standby mode. Fast TV start also gives
you access to some additional features, such as turning on the TV with voice
commands and turning off the screen when listening to music. For more information,
see Fast TV start.
Getting help
Only in connected mode, the Roku Tips & Tricks channel has helpful videos about
many aspects of using your TV. You can access the channel in two ways:
•
Select the
Roku Tips & Tricks
channel on the Home screen.
•
Navigate from the Home screen menu to
Settings > Help
and select
Launch Roku Tips
& Tricks
.
52
Opting into Smart TV experience
Only in connected mode, the first time you select live TV, an HDMI input, or AV input,
your TV offers to enable the Smart TV experience. If you decide to enable it at this
time, you’re all set to enjoy its recommendations and features.
The Smart TV experience uses automatic content recognition (ACR) and other
technology to collect information about what you watch on live TV, and on devices
like media players and cable boxes connected to the
HDMI
or
AV
inputs. Opting in
means that you give permission to analyze the programs you watch for the purpose
of making recommendations, as well as showing ads that are more relevant to you.
If you decide not to enable the Smart TV experience at this first opportunity, you can
enable it later. Or, if you decide you’d rather not use the feature, you can disable it,
but be aware that previously collected information is retained and not deleted.
Disable Smart TV experience
If you decide you want to disable Smart TV experience, follow these steps:
1.
From the Home screen menu, go to
Settings > Privacy > Smart TV experience
.
2.
Navigate to the right to highlight
Use info from TV inputs
.
53
3.
Press
OK
on the remote to clear the check box.
Disable Auto Notifications
If you want to keep the Smart TV experience enabled, but you do not want to see
notifications while you are watching programs, you can disable notifications. To do so,
follow these steps:
1.
From the Home screen menu, go to
Settings > Privacy > Smart TV experience
.
2.
Navigate to the right to highlight
Use info from TV inputs
.
3.
Press
DOWN
to highlight
Enable auto notifications
.
4.
Press
OK
to clear the check box.
Note
: These settings do not affect recommendations for More Ways to Watch that you
see in the Live TV Channel Guide when watching live TV channels. Those
recommendations show up only in the Live TV Channel Guide and do not rely on ACR
technology.
Watching live TV channels
Select the
Live TV
tile in the Home screen. Your TV remembers the last channel you
watched and starts with that channel playing.
Changing channels
To change channels, you can do any of the following:
•
Press
UP
to change to the next higher channel.
•
Press
DOWN
to change to the next lower channel.
54
•
Press
LEFT
to display the channel list (in non-connected mode) or Live TV
Channel Guide
1
(in connected mode), and then press the arrow keys to select
the channel or program you want to watch. Press
REWIND
or
FAST FWD
to
move through the list one page at a time. When you’ve highlighted the channel
or program you want to watch, press
OK
. (If you decide you don’t want to
change channels, press
BACK
.)
•
Only if Live TV Pause is not enabled, press
REPLAY
to jump to the previous
channel. Press again to return to the channel you were watching before you
pressed
REPLAY
.
Note
: If
REPLAY
is not available on your remote, you can use this feature in the
Roku mobile app. For more information, see Roku mobile app.
Using the Live TV Channel Guide
Only in connected mode, use the Live TV Channel Guide to find both over-the-air and
live streaming TV programs. The Live TV Channel Guide lets you scroll through all the
TV channels you receive (except those you have hidden, if any), plus a large number
of live streaming programs. You can see what’s on right now and the upcoming 14
days.
For live, over-the-air TV programs, you can use More Ways to Watch to find the
program you’re watching and start watching it from the beginning from one of your
streaming channels. Your clue that there are More Ways to Watch a program is a
purple star (
Þ
) next to the program name in the guide.
For example, you might turn on your TV at 10 minutes past the hour and discover you
are missing the current episode of Empire. But there is a purple star next to the
program title, so you can press
STAR
Þ
and find that there are several streaming
channels where you can watch the current episode from the beginning. You also can
find more episodes of Empire, and other programs that have a similar theme.
1 Live TV Channel Guide is available only in the United States.
55
Note
: A paid subscription or other payments may be required for some streaming
channels.
To view the Live TV Channel Guide, press
LEFT
while watching live TV. The Live TV
Channel Guide opens with the name of the current program highlighted, and a lot
more information.
1.
Program information for the highlighted program. See Viewing program information for details.
2.
More Ways to Watch indicator. See More Ways to Watch for more information.
3.
Channel list. Navigate
UP
or
DOWN
.
4.
Time slots. Navigate
LEFT
or
RIGHT
. Press
FAST FWD
or
REWIND
to skip ahead or back a screen
at a time.
5.
Program list
6.
Progress bar showing the approximate time with respect to the time slots.
When you are viewing the current time slot, notice that the Live TV Channel Guide
shows a light gray background for portions of programs before the current time, and
a dark background for programs and portions of programs that have not yet aired.
The line dividing these two zones is the progress bar.
Navigating the Live TV Channel Guide in connected mode
•
Use the purple directional pad to move up, down, left, and right.
56
•
To switch to a program that is currently in progress, highlight it, and then press
OK
. (Note that pressing
OK
on a past or future program does nothing.)
•
To return to the current time after navigating to a different time slot, press
REPLAY
.
•
To return to the currently airing program without causing a channel change,
press
BACK
.
•
To see More Ways to Watch, highlight any program that has a purple asterisk
(
Þ
), and then press
STAR
Þ
.While using the Live TV Channel Guide, navigate all
the way to the left so that a channel number is highlighted, and then press
STAR
Þ
to open the
Channel options
dialog.
Changing channel options in connected mode
Only in connected mode, while using the Live TV Channel Guide, navigate all the
way to the left so that a channel number is highlighted, and then press
STAR
Þ
to
open
Channel options
.
Favorite/Unfavorite this channel
– Select this option to make the selected channel a
favorite. Select again to remove the channel from your favorites. Use the
Filter
option to show only favorite channels.
57
Hide/unhide this channel
– Select this option to hide the current channel. Select again
to unhide the channel if you hid it by mistake. But note that once you close the
dialog, you cannot access the channel to unhide it. Instead, use the
Manage channels
option to unhide hidden channels.
Manage channels
– Opens the
Manage Channels
menu where hide/unhide and
favorite/unfavorite in a list of all available channels. See Managing channels for
details.
Filter
– Opens the
Filter
dialog where you can choose to see:
• All Channels
– Show all channels that you can receive.
• Recents
– Show only recently tuned channels in the order in which you
watched them.
• Favorites
– Show only channels you have marked as favorites.
Note:
When you exit and then return to
Live TV
, the filter setting returns to
All
Channels
.
Managing channels in connected mode
Only in connected mode, you can designate favorite channels and edit your channel
lineup in the
Manage Channels
menu. You can navigate to the
Manage Channels
menu in
several ways:
•
From the Home screen menu, navigate to
Settings > TV inputs > Live TV > Manage
channels
, and then select
Manage all channels
and press
OK
.
•
While watching a live TV program, press
STAR
Þ
to display the Options menu,
and then navigate to
Manage channels
and press
OK
.
•
While using the Live TV Channel Guide, navigate all the way to the left so that a
channel number is highlighted, and then press
STAR
Þ
. In the
Channel options
dialog, highlight
Manage channels
and press
OK
.
Next, in the
Manage Channels
menu, select
Favorite channels
or
Edit channel lineup
.
58
Favorite channels in connected mode
If applicable, instead see Favorite channels in non-connected mode.
Use the
Favorite Channels
menu to designate any number of channels as your favorites.
Press
UP
or
DOWN
to highlight a channel, and then press
OK
to select or clear its check
box. A
FAVORITE
symbol appears next to each channel you designate as a favorite.
Tip
: Pause for a few seconds for the TV to tune to the highlighted channel. You then
can view and hear the channel to decide whether you want to make it a favorite. If
you’ve enabled parental controls and the program on the current channel is blocked,
you won’t see a picture or hear sound while using the
Favorite channels
menu.
To switch between surfing all channels and favorite channels, use the
Filter
option in
the
Channel Options
dialog, as explained in Managing channels in connected mode.
Edit channel lineup in connected mode
If applicable, instead see Edit channel lineup in non-connected mode.
59
When you scan for channels described in Setting up live TV, the TV adds all the
channels with good signals that it can detect in your area. In addition, unless you hide
them as explained in Hide all streaming TV channels, you’ll see more than 100
streaming channels in addition to your local TV stations.
At this point, it’s likely that have more channels than you want in your channel list. Use
the
Edit channel lineup
menu to hide any channels that you don’t want in your channel
list.
Press
UP
or
DOWN
to highlight a channel, and then press
OK
to select or clear its check
box. Channels with check marks are hidden in the Live TV Channel Guide and cannot
be tuned.
Tip
: Pause for a few seconds for the TV to tune to the highlighted channel. You then
can view and hear the channel to decide whether you want to hide it. If you’ve enabled
parental controls and the program on the current channel is blocked, you won’t see a
picture or hear sound while using the
Edit channel lineup
menu.
Hide all streaming TV channels in connected mode
By default, the Live TV Channel Guide shows both antenna channels and streaming
channels in one long list. If you prefer, you can hide all streaming channels from the
Live TV Channel Guide.
60
To hide streaming TV channels, from the Home screen menu, navigate to
Settings > TV
inputs > Live TV > Manage channels
, and then highlight
Hide all streaming TV channels
and press
OK
to select the adjacent check box.
Managing channels in non-connected mode
Only in non-connected mode, your TV has a channel list but no Live TV Channel
Guide. You can designate favorite channels and edit your channel lineup as explained
in this topic.
Favorite channels in non-connected mode
If applicable, instead see Favorite channels in connected mode.
Use the channel list to designate any number of channels as your favorites and to
change from surfing among all channels or only your favorite channels.
1.
While watching live TV, Press
LEFT
to display the channel list. Notice that the
words
All channels
appear at the top of the channel list.
2.
Scroll up or down to highlight a channel that you want to make a favorite.
3.
Press
STAR
Þ
, and then press
OK
to select
Add to favorites
. If the channel is already
one of your favorites, press
OK
to select
Remove from favorites
. A
FAVORITE
symbol
appears next to each channel you designate as a favorite.
Surf only favorite channels in non-connected mode
After you’ve marked one or more channels as favorites, you can switch to your
favorite channels.
1.
While watching live TV, press
LEFT
to display the channel list.
61
2.
Press
LEFT
or
RIGHT
once to switch to
Favorites
. Notice that the word
Favorites
appears at the top of the channel list.
3.
Highlight a channel and press
OK
to select a channel or wait a few moments
until the channel list disappears.
4.
Press
UP
or
DOWN
to change to the previous or next favorite channel. Channel
surfing is limited to favorite channels only.
Note
: Favorite channels remain in effect even if you turn off or unplug your TV, until
you switch back to all channels. To surf all channels again, repeat these steps, but this
time select
All Channels
.
When you press
OK
to view the program information banner while watching a favorite
channel, a
FAVORITE
symbol appears next to the channel call sign.
Edit channel lineup in non-connected mode
If applicable, instead see Edit channel lineup in connected mode.
When you scan for channels described in Setting up live TV, the TV adds all the
channels with good signals that it can detect in your area. It’s likely that you now have
more channels than you want in your channel list.
To edit the channel lineup, from the Home screen menu, navigate to
Settings > TV inputs >
Live TV > Edit channel lineup
. You’ll see a screen listing all of your channels. Adjacent to the
list of channels is a miniature TV screen playing the highlighted channel’s picture and
sound.
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For each channel you want to hide, highlight it, and then press
OK
to select its check
box.
Tip
: If you need to view the highlighted channel to decide whether to hide it, wait a
couple of seconds for the TV to start playing the channel’s picture and sound. If you’ve
enabled parental controls and the program on the current channel is blocked, you
won’t see a picture or hear sound while editing the channel lineup.
Note
: Repeating the live TV channel scan unhides all hidden channels.
Viewing program information
You can view program information in different ways:
•
Whenever you are viewing a program and no other guides or menus are open,
press
OK
to view program information in a banner at the bottom of the screen.
This program information appears both in connected and non-connected
modes. The following illustration shows the information that is available.
•
Only in connected mode, view program information for any program listed in
the Live TV Channel Guide. Press
LEFT
while watching live TV to see the Live TV
Channel Guide. For more information, see Live TV Channel Guide.
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Program information banner
Program information might include any or all of the following, depending on availability within
the broadcast information:
•
Channel number
•
Channel call sign
•
Favorite channel icon
•
Signal strength
•
Program title and episode name/number
•
Start time, end time, and graph of program length showing current position
•
Content rating
•
Video resolution (480i, 480p, 720p, 1080i, 1080p, 4K)
•
Frame rate (24Hz, 30Hz, 60Hz for television sources, 60Hz, 70Hz, 72Hz, 75Hz for computer
sources)
•
Audio format (Mono, Stereo, Dolby Audio™ logo)
•
Audio features (SAP/MTS)
•
Only on select 4K models: HDR or Dolby Vision™
1
logo (HDMI® and streaming sources)
•
Closed captioning (CC)
•
Current time
•
Program description.
1 The Dolby Vision™ logo appears only on Dolby Vision™-certified models when displaying Dolby Vision™
content.
64
Tip
: If you’ve set up Live TV Pause and you’re watching live TV, you’ll also see a
progress bar showing the current playback position within the rolling 90-minute pause
time. For more information, see Pausing live TV.
Adjusting settings while watching a program
Press
STAR
Þ
to display the
Options
menu. Press
UP
or
DOWN
to highlight an option, and
then press
LEFT
or
RIGHT
to change the setting. The topic Adjusting TV settings
explains each of the settings in detail.
Pausing live TV
Only in connected mode, Live TV Pause gives your TCL • Roku TV the ability to pause,
play, fast forward, and rewind live TV received on the
ANT
input. You can pause live
TV for up to 90 minutes.
Requirements
To use this feature, you need to:
1.
Connect your TV to the Internet. If you didn’t connect during Guided Setup, see
What if I didn’t connect my TV?.
2.
Provide your own dedicated USB flash drive (thumb drive} with the following
minimum specifications.
•
16 GB
•
15 Mbps read/write speed
•
USB 2.0 compliant
A USB flash drive (thumb drive) meeting the minimum requirements is highly
recommended over an externally-powered hard disk drive. Note that you can
use any larger size drive—there is no limit to the maximum size—but using a
larger drive does not extend the 90-minute pause time.
65
Important
: After warning you and giving you a chance to cancel Live TV Pause
setup, all existing content on your USB drive is erased when you enable this
feature.
3.
Connect your USB drive to the TV’s USB port.
Important
: Some TV models have more than one USB port. You can connect your
Live TV Pause USB drive to any port, but make sure that nothing is connected
to other USB ports while enabling Live TV Pause. Reconnect other USB devices
after you have finished enabling Live TV Pause.
4.
Enable Live TV Pause, as explained in the following topic.
Enabling Live TV Pause
You can start setting up Live TV Pause in any of the following ways:
•
After completing a channel scan, select
Set up Live TV Pause
from the available
options.
•
Press
PLAY/PAUSE
on the Roku remote while watching a live TV channel.
•
Highlight the
Live TV
tile on the Home screen, press
STAR
Þ
on the remote, and
then select
Enable Live TV Pause
.
After starting setup of Live TV Pause in any of these ways, the TV prompts you
through the steps needed to enable this feature. Setup takes only a few moments.
Note
: Use of a USB hub is not supported.
66
Using Live TV Pause
If you have used the Roku remote to watch streaming channels, using Live TV Pause
should be very familiar to you.
•
While watching a digital live TV channel, press
PLAY/PAUSE
to pause or play
the content. After the TV program has been paused for 90 minutes, the TV
resumes playing from the point in the program where it was paused.
•
After watching a channel for a while, press
REWIND
to jump back up to the
point where you first started watching the channel, up to 90 minutes.
•
After pausing or rewinding, press
FAST FWD
to jump ahead up to the point
where you are once again watching the live TV program.
•
Press
FAST FWD
or
REWIND
repeatedly to cycle through 1x, 2x, and 3x skip
speeds. Press
REPLAY
to play back the last several seconds of the program.
•
When the program is paused, press
LEFT
or
RIGHT
to move backward or forward
through the program approximately 10 seconds per press. Small frames appear
across the screen to identify your location in the program.
Note
: If
REPLAY
is not available on your remote, you can use the Roku mobile app.
For more information, see Roku mobile app.
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Whenever you use any of the Live TV Pause features, the TV momentarily displays a
progress bar:
1.
Time at current playback position.
2.
Current playback position
3.
Extent of pause time, representing the amount of time this channel has been buffered, up to 90
minutes.
4.
90-minute mark, representing the maximum extent of pause time.
5.
Current time.
The progress bar also shows tick marks at each half hour point, to help you locate the
boundaries where one program ends and a new one begins.
Notes about Live TV Pause
•
You can use Live TV Pause only with digital broadcast and cable channels
received through the TV’s
ANT
input (ATSC and Clear QAM channels).
•
Changing channels erases and restarts the Live TV Pause buffer.
•
Returning to the Home screen, selecting another input, or turning off the TV
erases and resets the Live TV Pause buffer.
•
Disconnecting the USB drive erases the Live TV Pause buffer.
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More Ways to Watch
Only in connected mode, More Ways to Watch gives you recommendations about the
programs you’re watching on the
ANT
,
HDMI
, and
AV
inputs. You will automatically get
these recommendations in the Live TV Channel Guide for live TV programs. However,
before you can get recommendations for programs you’re watching through the
HDMI
or
AV
inputs, you must opt into the Smart TV experience to acknowledge that you
want to allow the TV to use automatic content recognition (ACR). See Opting in to
Smart TV experience for details.
Using More Ways to Watch
Not every program provides recommendations. As you use More Ways to Watch, be
aware that you’ll only see suggestions on your TV when all of the following conditions
are met:
•
Your TV is operating in connected mode in the United States.
•
You have enabled
Smart TV experience
if you are watching programs through an
HDMI
or
AV
input. (If you are watching live TV from the
ANT
input, this setting
does not matter.)
•
The program you’re watching contains the information needed to identify it.
Note that some programs, such as the daily news, typically do not activate
More Ways to Watch.
•
At least one participating streaming channel offers the movie or TV program
you are watching, or other episodes, or more programs like the one you are
watching.
If all of these conditions are met, you can view the suggestions. More Ways to Watch
recommendations appear in two different places:
•
When watching the
HDMI
and
AV
inputs, you’ll see a
More Ways to Watch
notification in the lower right corner of the screen for a few seconds unless you
have disabled
Enable auto notifications
. Press
STAR
Þ
to see the list of matching
programs.
69
Note
: After this banner disappears, you can restore the
More Ways to Watch
prompt by pressing
OK
.
•
In the Live TV Channel Guide, all programs that meet the criteria for More Ways
to Watch display a purple asterisk
Þ
next to their titles:
Highlight the program of interest and press
STAR
Þ
to see recommendations.
Regardless of how you got to this point, the options you’ll see depend on the type of
program you’re watching and the available ways there are to watch, so you might see
any or all of the following:
70
• Watch from beginning
– Streaming channels on which the same TV program or
movie is available. Generally, this option does not appear on first run programs,
because streaming content is not available until a later date.
• More episodes
– Streaming channels where you can find other episodes of the TV
program you are watching. Does not apply to movies.
• More like this
–TV programs or movies with a similar theme.
• View full description
– Full description of the selected program.
Press
DOWN
to select an option, and then press
RIGHT
to select the streaming channel
you want to watch.
Assuming you’ve already added the channel and completed any required sign-in,
More Ways to Watch takes you directly to the program in the streaming channel
where you can select and watch the program. Otherwise, it prompts you to add the
channel and, if you do, then takes you to the program.
Getting the most from More Ways to Watch
•
Streaming channels you’ve already installed appear first in the list of
suggestions.
•
When you select a streaming channel, you leave the program you are currently
watching.
•
If you’ve used the Live TV Pause feature to pause the program, your paused
program buffer is deleted. In other words, you cannot return to a live TV
channel and resume watching from where you left off.
Automatic network recommendation
Your home might have multiple wireless networks, each with its own characteristics.
While you are streaming and during manual network scans, your TV checks the
71
wireless networks nearby to make sure you are getting the optimum viewing
experience.
If your TV determines that a better connection is available while you are watching
streaming content, it recommends that you switch by displaying a message in the
lower portion of the screen:
When this happens, you can select the appropriate button to accept or reject the
recommendation, or you can select
Don’t show again
if you do not want to use this
feature.
Switching TV inputs
Switch TV inputs to access the device connected to that input, for example, a
Blu-ray™ player. Switching inputs is as easy as highlighting the input’s tile in the Home
screen, and pressing
OK
. The video signal on the input, if any, plays on the screen.
Tip
: To learn how to add, remove, rename, and rearrange the tiles on your Home
screen, see Customizing your TV.
72
Auto-detecting devices
Your TV automatically detects when you connect a new device to an
HDMI
input and
turn on its power. The input is automatically added to the Home screen if it isn’t
already present.
Adjusting audio/video settings
While watching video content on any input, press
STAR
Þ
to display the
Options
menu.
Press
UP
or
DOWN
to highlight an option, and then press
LEFT
or
RIGHT
to change the
setting. To learn about each of the audio and video settings, see Adjusting TV
settings.
Setting preferred audio language for streaming channels
You can select the preferred language for the audio played by streaming channels. If
the selected language is available in the streaming content, the TV plays that
language.
To set the preferred audio language:
1.
From the Home screen menu, navigate to
Settings > Audio > Audio preferred language
.
2.
Press
RIGHT
to highlight one of the languages.
3.
Press
UP
or
DOWN
to highlight the language you want to use.
4.
Press
OK
.
Note
: Many streaming channels have an option to select the language while you
are watching a program. The
Audio preferred language
setting sets the default for
that option.
Automatic game console configuration
Your TV automatically detects select game consoles and configures the key features
it supports to optimize TV performance while playing video games. When you
73
connect a supported and powered-on game console through an HDMI
®
input, the TV
automatically changes the input tile to the game console icon
1
. Only on selected
models with compatible game consoles, it also enables:
•
Automatic low-latency mode (ALLM)
•
Variable refresh rate
•
HDR gaming
•
High frame rate
•
Game mode
•
THX Certified game mode
Various combinations of these features are available only on select TCL • Roku TV
models, and if present, can be disabled by navigating to
Settings > TV inputs
and then
selecting the appropriate HDMI input.
When you start playing a game, your TV displays a message at the bottom of the
screen to make you aware of the settings that it will use.
1 Certain game consoles, such as the Microsoft Xbox One, do not communicate their identity until you
select the input after connecting the console.
74
Select
Cancel
before the timer runs out to keep the current TV picture settings. For
example, you might want to cancel automatic configuration if you are watching a
movie from your game console.
Using Roku Voice commands
Roku Voice commands make it fast and easy to control your TV and find
entertainment with simple voice commands like “show me comedies.” Control your TV
with commands like “switch to game console,” or “watch channel 7.1.” Use your Roku
Voice remote, the Roku mobile app, or a compatible smart speaker to speak
commands. When using a smart speaker, add “on my Roku” or, for example, “on my
bedroom Roku” to the end of the command.
To learn what commands to use, keep watch for hints that appear at appropriate
times. For example, if you are in the Options menu with the
Sleep timer
command
highlighted, a hint might appear explaining how to use a Roku Voice command to set
the sleep timer. By using the Roku Voice command, you can use the command at any
time, without a need to call up the menu.
Using Roku Voice remotes (select models only)
Only on TVs with the Roku Voice remotes: The following topics explain how to get the
most out of your TV when it includes a Roku Voice remote, Roku Enhanced Voice
Remote, or Roku Voice Remote Pro.
Re-pairing your Roku Voice remote
The Roku Voice remotes operate with wireless radio-frequency signals and must be
paired with your TV. You initially paired the remote when you set up your TV during
Guided Setup. But if your remote loses its pairing with the TV for some reason, you
can easily re-pair it using either of the following methods:
1.
Remove the battery cover from the back of the remote.
75
2.
Press and hold down the pairing button for 3 seconds or longer, until the
adjacent LED lights up.
3.
Do one of the following:
•
Turn on the TV using the power button on the TV side or back panel.
Pairing occurs as the TV starts up.
•
Use the Roku mobile app or a different remote to navigate to
Settings >
Remotes & devices > Pair new device > Remote
.
Tip
: If the remote fails to pair with the TV, try installing new batteries. Also, it’s helpful
to hold the remote within two to three feet of the TV to ensure successful pairing.
Checking the Roku Voice remote battery level
You can check the condition of the batteries in your Roku Voice remote at any time
by navigating to
Settings
> Remotes & devices
, and then pressing
OK
to select your remote
below
My paired devices
. With your remote selected, navigate right to
About
> Remote
to
view its
Battery level
. The resulting screen displays not only the battery level, but also
other information that can be useful when you need technical support with your
remote.
Tip
: When you first turn on the TV, a battery level indicator appears in the upper right
corner of the screen for a few seconds.
Finding your Roku Enhanced Voice Remote or Roku Voice Remote Pro
Only on TVs with the Roku Enhanced Voice Remote or Voice Remote Pro, when your
remote has found its way down into the sofa cushions or your dog has hidden it in the
corner, you can use the Find Remote feature to find out where it’s hiding. This feature
has a limited range, and is designed to find your Enhanced Voice remote somewhere
in the same room as the TV.
Select
Find Remote
on the
Settings > Remotes & devices > Remote settings
menu to see brief
instructions on how to activate the Find Remote feature. Note, however, that
76
selecting this option doesn’t actually activate the feature. Here are the complete
instructions:
Activate Find Remote
•
If your TV has a joystick-style control, press to the
Left
or
Right
to open the
Inputs
menu, and then press
Right
to scroll down to
Find Remote
.
•
If your TV has a column of labeled panel buttons, press the
INPUT
button to
open the
Inputs
menu, and then press the
INPUT
button again until you highlight
Find Remote
.
A moment or two after highlighting
Find Remote
, the remote starts playing your
selected Find Remote sound to let you know where it is hiding. The sound
automatically stops after a minute, or after you find the remote and press any button.
Changing and previewing the remote finder sound
Only on TVs with the Roku Enhanced Voice Remote or Voice Remote Pro, you can
customize the sound your remote makes when you use the Find Remote feature. To
customize the sound, navigate to
Settings > Remotes & devices > Remote settings > Change
remote finder sound
. Select the sound you want to use from the available settings.
77
To preview the sound you have chosen, select
Preview remote finder sound
, and then hold
down
OK
on the remote to play the sound. When you release the
OK
button, the sound
will stop.
Playing content from USB storage devices
Only in connected mode, your Home screen has the
Roku Media Player
tile. Otherwise,
the Home screen has the
USB Media Player
tile. With either player, you can play personal
music, video, and photo files from a personal USB flash drive or hard disk connected
to the TV’s USB port.
To use this feature, make sure your media files are compatible with the Roku/USB
Media Player. To see the latest list of supported formats, view
Help
in the Media
Player
1
. The Roku/USB Media Player displays supported file types only, and hides file
types it knows it cannot play.
Note
: If you do not see the Roku Media Player on your Home screen, it might have
been uninstalled. You can reinstall it from the Roku Channel Store by using the
Streaming Channels
menu option or the
Add Channels
shortcut. The USB Media Player in
non-connected mode cannot be uninstalled.
For more information about playing back your personal videos, music, and photos, go
to the following link on the Roku web site:
go.roku.com/rokumediaplayer
Auto player launch
Only in connected mode, you can set your TV to automatically open the Roku Media
Player when you connect a USB drive with a recognizable file system (such as
FAT16/32, NTFS, HFS+ or EXT2/3). To configure this setting, from the Home screen
1 There are many variants of each supported media format. Some variants may not play at all or may
have issues or inconsistencies during playback.
78
menu, navigate to
Settings > System > USB media
. At this point, the following options are
available:
• Auto-launch
– Select
Prompt
,
On
, or
Off
, as desired.
• Prompt
– (default) Display a prompt each time a recognized USB drive is
connected. The prompt provides options to launch the Roku Media Player
as well as to change future auto-play behavior.
• On
– Always launch the Roku Media Player whenever you connect a
recognized USB drive.
• Off
– Never launch the Roku Media Player automatically.
• Launch channel
– Select the app you want to use to play back media files.
Playing content from local network media servers
Only in connected mode, your TV can play personal video, music, and photo files from
a media server on your local network. Media servers include personal computers
running media server software such as Plex or Windows Media Player, network file
storage systems that have built-in media server software, and other devices that
implement the specifications of the Digital Living Network Alliance. Some servers do
not fully implement the DLNA specification but are UPNP (Universal Plug and Play)
compatible. The Roku Media Player can connect to them as well.
Some media servers can convert files into Roku compatible formats. Digital Rights
Management (DRM) protected content is not supported.
79
Setting up a payment method
For Movie Store, TV Store, and other channels that allow you to pay through your
linked Roku account, you can enter a payment method directly on your TV. Entering a
payment method on your TV means that you don’t need to go to a computer or
mobile device to set up a payment method.
To add a payment method:
1.
From the Home screen menu, navigate to
Settings > Payment method > Add payment
method
.
2.
Use the on-screen number pad to enter your credit/debit card number,
expiration date, CVV number, and ZIP Code.
Note
: If you have already set up a payment method on my.roku.com, that
payment method is identified here in such a way as not to expose any personal
data. You can use this screen to change your payment method, if desired.
3.
Select
Save Card
, and then press
OK
.
To manage your saved payment method and to see other payment methods, log into
your account at go.roku.com/pay.
Using your TV in a hotel or dorm room
Hotels, school dorms, conference facilities, and similar locations with public wireless
Internet access often require you to interact with a web page to authenticate your
access. These types or networks are called restricted public networks. When you
select a network of this type, the TV automatically detects that additional information
is needed and prompts you through using another wireless device to supply the
requested information.
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About using your TV on a restricted public network
Here are some points to keep in mind when using your TV on a restricted public
network:
•
Using your TCL • Roku TV on a hotel or dorm room network requires wireless
availability and a network-connected smartphone, tablet, or computer to
authenticate access to your wireless access point.
•
You will need your TCL • Roku TV remote.
•
Some content might be limited or unavailable if you try to connect outside
your home country due to geo-filtering.
Getting your TCL • Roku TV on line on a restricted public
network
1.
Either during Guided Setup or after using the
Settings > Network
menu to set up a
new connection, the TV automatically detects that you are connecting to a
restricted network and displays the following prompt:
81
Tip
: Your TV can connect to a restricted network only if
Enable ‘Device connect’
is
selected in
Settings > System > Advanced system settings
. (
Device connect
is enabled by
default, but if you have disabled it, the TV cannot complete the connection.)
Note
:
Device connect
is not present if the TV is in non-connected mode.
2.
After selecting the correct network, highlight
I am at a hotel or college dorm
, and
then press
OK
. The TV prompts you to use your smartphone, tablet, or laptop to
complete the connection.
3.
Use a mobile phone, tablet, or wireless-enabled computer to detect wireless
networks. In most cases, you can simply open the device’s Wi-Fi Settings or
Network Settings screen to start scanning.
Note
: The mobile phone, tablet, or computer must be on the same wireless
network to which you are connecting the TV.
4.
Connect to the network named on your TV screen. The actual network name
varies.
Note
: The previous step connects your smartphone, tablet, or computer directly
to the TV. No connection charges apply and the connection does not impact
your device’s data plan.
82
5.
The wireless connection process prompts you for a password. Enter the
password as shown on the TV screen. The actual password varies.
6.
Start the web browser on your mobile phone, tablet, or computer. When you
attempt to open any web page, the restricted connection will prompt you for
whatever information it needs. In most cases, you must agree to terms and
conditions, provide identifying information, or enter a password, PIN, or room
number to proceed. The information requested depends on the organization
that controls the wireless connection.
7.
After you enter the requested information, the TV automatically proceeds to
complete its connection and resumes normal operation.
8.
If the TV prompts you to link to your Roku account, use your mobile phone,
tablet, or computer to activate your TCL • Roku TV.
83
Using Apple AirPlay and
the Apple Home app
Apple AirPlay
AirPlay lets you share videos, photos, music, and more from your iPhone, iPad, or Mac.
To use AirPlay, your TCL • Roku TV must be on the same wireless network as your
Apple device
1
. To configure your preferred AirPlay security settings, navigate to
Settings > Apple AirPlay and HomeKit
from your TCL • Roku TV home screen. Depending on
the AirPlay settings you select, you may be required to enter a password on your
Apple device to initiate an AirPlay session on your TCL • Roku TV.
Other AirPlay things to try
•
Screen mirroring from an iOS device.
•
Screen mirroring from a Mac.
•
Using your TCL • Roku TV as an extended Mac display.
•
Playing synchronized music on multiple AirPlay 2-enabled devices, including
TCL • Roku TVs.
Apple Home app
Apple HomeKit controls compatible smart home lights, locks, thermostats, and other
devices, including TCL • Roku TVs. The Apple Home app lets you add your TCL •
1 iPhone, iPad, or iPod touch with iOS 12.3 or later. Mac with macOS Mojave 10.14.5 or later.
84
Roku TV to your Apple HomeKit ecosystem. You can also interact with HomeKit-
enabled devices by using Siri from your iPhone, iPad, Apple Watch, HomePod or Mac.
To enable your TCL • Roku TV to work with the Apple Home app
1.
From your TV’s Home screen, navigate to
Settings > Apple AirPlay and HomeKit
.
2.
Under
HomeKit
, select
Set Up
. Your TV will display a unique QR code.
3.
From your Apple device, open the Apple Home app and select
Add Accessory
.
4.
Use the Apple Home app to scan the QR code displayed on your TV and follow
the instructions.
Some Apple HomeKit things to try
On your Apple device, say:
•
“Hey Siri, play jazz in the living room.”
•
“Hey Siri, mute the TV in the office.”
•
“Hey Siri, turn off the TVs in my home.”
•
Add your TCL • Roku TV to an Apple Home scene.
Find more ideas at https://www.apple.com/ios/home/.
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Adjusting TV settings
You can adjust most picture and sound settings while you are watching a program by
pressing
STAR
Þ
to open the
Options
menu. There are some additional picture and
sound settings in the
Settings
menu.
In most cases, the changes you make apply only to the input you are using. Live TV,
each HDMI
®
input, and the AV input have their own settings that the TV remembers
when you return to that input. The TV also separately remembers the settings you
specify while viewing streaming content.
Settings menu
Use the
Settings
menu to adjust overall TV settings. Press
HOME
to go to the Home
screen menu, and then navigate to
Settings > TV picture settings
.
You can adjust the following overall TV picture settings from the
Settings screen
:
• TV brightness
– Provide a better viewing experience in darker or brighter rooms.
Increases or decreases the TV’s general brightness across all TV inputs.
Note
: This setting is identical to the
TV brightness
setting you can access in the
Options
menu while watching a program.
• HDR notification
– On select models only: Controls whether the TV displays a
notification in the upper right corner of the screen for a few seconds when
HDR or Dolby Vision content begins to play.
• On
– The TV displays a notification when HDR or Dolby Vision content
begins to play.
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• Off
– The TV does not display a notification when HDR or Dolby Vision
content begins to play.
Note
: This setting does not affect the HDR or Dolby Vision notification that
always appears in the program information banner. Press
OK
while watching a
program to open the program information banner.
• Settings per input
– Lists each TV input. Select an input, and then press
STAR
Þ
to
display the
Options
menu where you can adjust the input’s settings while
watching a live picture and listening to the sound from that input.
Tip
: You don’t have to go to the
Settings
menu first—you can display an input’s
Options
menu and adjust its settings whenever you are watching the input by
pressing
STAR
Þ
.
Options menu
The
Options
menu for each TV input provides many settings for controlling the
appearance of the picture and the quality of the audio. To view the
Options
menu,
press
STAR
Þ
whenever you are watching a TV input or streaming a video (except
when you are viewing the program information banner). The
Options
menu is a panel
that appears over the left side of the screen:
87
Typical Options menu
To adjust the settings on the
Options
menu, press
UP
or
DOWN
to highlight a setting,
and then press
LEFT
or
RIGHT
to change the setting. You’ll see the changes you make
right away in picture appearance or audio quality.
Tip
: When you highlight a setting, the header text explains the effect of its current
value. When you begin to adjust a setting, the other options are hidden so you can see
more of the screen. Even though the other settings are hidden, you can move the
highlight up or down to adjust the other settings. As soon as you press
UP
or
DOWN
,
the other settings become visible again.
Note
: Some streaming channels assign
STAR
Þ
to a different function (or no function at
all), meaning it will not open the Options menu. In these cases, use a different channel,
such as The Roku Channel, to configure options. The selected settings remain active
for all streaming channels.
Options menu settings
• Sleep timer
– Sets a timer that turns off the TV after the specific amount of time.
This setting remains in effect even if you stop watching the current input.
• TV brightness
– Affects the overall brightness of the picture. This setting applies
across the entire TV; that is, to all TV inputs and is identical to the
TV brightness
setting under
Settings >
TV picture settings
.
• Picture size
– Adjusts the aspect ratio of the picture, enabling you to view a
picture in its original format, or zoom or stretch it to fill the screen. The
Auto
setting has been found to produce the best picture in most cases.
• Picture mode
– Provides picture presets for various viewing preferences. This
setting applies to the currently-selected input only.
• Sound mode
– Adjusts the sound quality output from the TV speakers. This
setting applies across the entire TV; that is, to all TV inputs. It does not affect
88
the sound quality for headphones,
HDMI (ARC) HDMI (eARC)
, or
S/PDIF
(TOSLINK)
connectors.
• Closed captioning
– Controls when you see captions. This setting is only offered for
live TV, the AV input, streaming content and videos played in the media player.
Any set value remains in effect across only these inputs.
• Live TV
– Set captions to off, always on, on only when the TV sound is muted,
or on only during instant replay (when Live TV Pause has been enabled).
• AV input
– Set captions to off, always on, or on only when the TV sound is
muted.
• Streaming video channel or media player
– For streaming content that provides
closed captions, set captions to off, always on, on only when the TV sound
is muted, or on only during instant replay (for streaming content that
supports instant replay). Note that some streaming channels have other
methods for turning captions on and off. In these cases, the
Closed captioning
option does not appear on the
Options
menu.
Note
: If
REPLAY
is not available on your remote, you can use this feature in
the Roku mobile app. For more information, see Roku mobile app.
• SAP
– Selects whether to play a secondary audio program or multichannel
television sound, and which choice to play. This setting applies only to live TV
on digital channels.
• Picture settings –
Shows the
Picture settings
menu.
• Sound settings –
Only on select models: Shows the
Sound settings
menu.
Tip
: To dismiss the Options menu, just wait a few seconds without pressing any
buttons. Or press
STAR
Þ
again to dismiss the menu immediately.
89
Accessibility
The settings on the
Accessibility
menu enable you to change the TV’s accessibility
settings without leaving the program you are watching. These settings are also
available on the
Home
screen menu under
Settings > Accessibility
.
Note
: Some streaming channels assign
STAR
Þ
to a different function, meaning it will
not open the Options menu. In these cases, use a different channel, such as The Roku
Channel, to configure accessibility options.
Accessibility menu settings
• Audio Guide
– Turn the Audio Guide on or off. The Audio Guide is a text-to-
speech screen reader that helps blind and low-vision users navigate the Roku
user interface and on-screen menus. When enabled, the Audio Guide reads out
text, menus, and other on-screen items.
Accessibility
: If
Shortcut
is enabled, you can enable or disable the Audio Guide by
pressing the
STAR
Þ
four times in quick succession. (
STAR Þ
is located directly
below the purple directional pad on the right side of the Roku remote.)
• Speech rate
– Select the speed at which the TV speaks Audio Guide prompts.
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• Volume
– Set the volume of the Audio Guide in relation to the main TV volume.
• Shortcut
– Enable or disable the shortcut feature. When disabled, pressing
STAR
Þ
four times in quick succession does not enable or disable the Audio Guide.
• Closed captioning
– Controls when you see captions. This setting is only offered for
the
ANT
and
AV
inputs, and streaming/media player videos. Any set value
remains in effect across only these inputs.
• Live TV
– Set captions to off, always on, on only when the TV sound is muted,
or on only during instant replay (when Live TV Pause has been enabled).
• AV input
– Set captions to off, always on, or on only when the TV sound is
muted.
• Streaming video channel or media player
– For streaming content that provides
closed captions, set captions to off, always on, on only when the TV sound
is muted, or on only during instant replay (for streaming content that
supports instant replay). Note that some streaming channels have other
methods for turning captions on and off. In these cases, the
Closed captioning
option does not appear on the
Options
menu.
Note
: If
REPLAY
is not available on your remote, you can use this feature in
the Roku mobile app. For more information, see Roku mobile app.
• Captioning track
– Selects which caption track to display when closed captioning
is on. This setting remains in effect on all inputs that provide captions.
• SAP
– Selects whether to play a secondary audio program or multichannel
television sound, and which choice to play. This setting applies only to live TV
on digital channels.
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Video description through Secondary Audio
Program (SAP)
Video description of the action in a program helps individuals who are blind or visually
impaired enjoy programs. You enable video description by selecting one of the
Secondary Audio Program (SAP) options.
To hear video description narrations in programs that have them, turn on
SAP
. If there
are multiple
SAP
options for a channel, such as
Spanish
and
French
, try each one to
determine which setting carries the video description track.
Accessibility
: Broadcasters provide video descriptions only on a small number of
programs. If you are unable to hear video descriptions after following these
instructions, the program you are viewing does not provide them.
For more details about video description, go to:
https://www.fcc.gov/consumers/guides/audio-description
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Picture settings
The
Picture settings
menu for each TV input provides settings for fine tuning the
appearance of the picture. All of the settings in this menu apply only to the currently-
selected input.
To use the
Picture settings
menu, first press
STAR
Þ
to display the
Options
menu. Then
select
Picture settings
.
Typical Picture settings menu
Note
: Some streaming channels assign
STAR
Þ
to a different function, meaning it will
not open the Options menu. In these cases, use a different channel, such as The Roku
Channel, to configure Picture settings. The selected settings remain active for all
streaming channels.
Picture settings menu options
Note
: Picture settings vary by brand and model. Not all settings are available on all TVs.
Names of certain settings also vary by brand and might differ from the names listed
here.
• Picture mode
– Provides picture presets for various viewing preferences. This
setting duplicates the one on the
Options
menu. When you change the
Picture
93
mode
, other picture settings adjust accordingly. For example, setting the
Picture
mode
to
Vivid
sets
Brightness
,
Contrast
,
Sharpness
, and other values to produce a
very vibrant picture. Setting
Picture mode
to
Movie
changes the settings to
produce a picture suitable for enjoying movies in a darkened room. If you make
changes to the individual picture settings—for example,
Contrast
, or
Sharpness
—
these settings are saved for the current input and the current picture mode. In
this way, you can set
HDMI 1
input’s
Movie
picture mode to use different settings
than the
HDMI 2
input’s
Movie
picture mode and the
Live TV
input’s
Movie
picture
mode. Use
Reset picture settings
, described below, to return the input’s selected
picture mode to its original values.
• Local dimming
– Only on select models: Sets the amount of dimming applied to
multiple areas of the screen’s backlight intensity. This setting can make dark
areas darker without affecting the brightness of light areas.
• Dynamic contrast
– Only on select models: Automatically adjusts the backlight
level to achieve the optimum contrast and prevent excessive differences
between light and dark areas of the screen.
• Micro contrast
– Only on select models: Improves image contrast.
• Backlight
- Adjusts the overall light intensity of the screen.
• Brightness
– Adjusts the dark level of the picture.
• Contrast
– Adjusts the white level of the picture.
• Sharpness
– Adjusts the sharpness of edges in the picture.
• Color
– Adjusts the saturation of colors in the picture. A setting of 0 removes all
color and displays a black and white picture.
• Tint
– Adjusts the color balance from green to red to obtain accurate colors in
the picture.
• Color temperature
– Adjusts the overall color tones in the picture from
Normal
to
slightly more bluish (
Cool
) to slightly more reddish (
Warm
).
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• Frame rate conversion
– Only on select models. Each TV brand uses a different
name for this option. Adjusts the amount of motion processing applied to the
video signal. A higher setting results in more smoothing, but can cause
undesirable picture artifacts in certain types of content. Each
Picture mode
has a
different default setting.
• Film mode
– Only on select models. Each TV brand uses a different name for this
option. When enabled, this feature reduces “judder” that is often present when
24 frame-per-second movies are upscaled to 60Hz TV standards.
Film mode
is
On
by default in
Movie
and
HDR Dark
picture modes, and
Off
by default in other
picture modes.
• Blur reduction
– Only on select 120Hz models. Each TV brand uses a different
name for this option. Reduces blur, especially for fast-moving images such as
sports.
• Black frame insertion
– Only on select models that also have the local dimming
feature. Each TV brand uses a different name for this option. Reduces motion
blur caused by the refresh rate of the screen. Enabling this feature inserts black
frames between picture frames in a way that improves the clarity of fast
moving objects. It provides an improved viewing experience for video games
and sporting events, but reduces the brightness of the picture. You can select
settings of
Low
,
Medium
,
High
, or
Off
to achieve the desired picture quality.
•
Game mode
– Only on HDMI
®
and AV inputs: Controls whether Game mode is
enabled. When
On
, the TV performs less image processing and has less input
lag. When
Off
, the TV performs more image processing and has more input lag,
which is less desirable for action games.
• Reset picture settings
– Returns all picture settings for the input’s currently-
selected
Picture mode
to their original values.
95
Auto Low Latency Mode (ALLM)
Only on select models: Auto Low Latency Mode (ALLM) detects when certain game
consoles are connected to an
HDMI
input, and then automatically configures the best
settings for action games when that input is selected. When ALLM is active, the
manual
Game mode
setting is not available.
Variable refresh rate (VRR)
Only on select models: Variable refresh rate (VRR) allows a compatible game console
or computer connected via HDMI to control the refresh rate of the TV. This feature
helps to ensure that the TV does not begin to display a video frame until the video
source has completely rendered it. The result is smoother image animation with a
lower instance of stutter or tearing. Use of this feature requires that:
• Variable refresh rate
is turned
On
in the HDMI settings for the input. This setting is
Off
by default.
•
The
HDMI mode
is set to
Auto
or
HDMI 2.0
in the HDMI settings for the input.
• Game mode
is enabled.
•
The connected device supports VRR.
Tip
: To dismiss the
Picture settings
menu, just wait a few seconds without pressing any
buttons. Or press
STAR
Þ
again to dismiss the menu immediately.
96
Sound settings
Your TV model might have any one of the following premium sound settings available
in the
Options
menu:
•
No Sound settings
•
Roku Smart Soundbar
•
Volume mode
•
Dolby
®
Audio Processing
•
Sonic Emotion™ Premium
Roku Smart Soundbar
You can purchase and connect a Roku Smart Soundbar to the
HDMI ARC
or
HDMI eARC
port on any model of TCL • Roku TV. When you do, you can put away your Roku
Smart Soundbar remote control, because the
Sound settings
menu on the TV provides
direct access to the soundbar settings. These settings replace the premium sound
settings, if any, that might be available when the Roku Smart Soundbar is not
connected.
Tip:
The TV automatically hides the
HDMI
port to which you connect your Roku Smart
Soundbar on the basis that you never will need to worry about accessing it directly. If
you want to access the soundbar directly rather than through your TCL • Roku TV, you
can add the
HDMI ARC
or
HDMI eARC
input to your Home screen.
To access Roku Smart Soundbar settings, first press
STAR
Þ
to display the
Options
menu, then select
Sound settings
.
NOTE:
Virtual Surround is available on the Roku Smart Soundbar (9101R). You can pair
it with a Roku Wireless Subwoofer to expand your home audio setup.
97
Sound settings menu – Roku Smart Soundbar
• Sound mode
– Select from among various preset sound modes to make shows
and music sound its best.
• Volume mode
– Select from among modes for normal listening, volume leveling,
and night listening.
• Speech clarity
– Select
Off
,
Low
, or
High
to make voices easier to hear above the
rest of the program.
• Expanded stereo
– Select one of the available settings to simulate surround sound
or, only with Roku Wireless TV Speakers in the rear channel position, to play
stereo sound from all speakers.
• Surround level
– Only if you have Roku Wireless TV Speakers paired as surround
sound devices, this option lets you select the surround volume level to your
liking.
• Virtual surround
– When you do
not
have Roku Wireless TV Speakers paired as
surround sound devices, this option enhances the stereo sound from the
soundbar to simulate surround sound.
98
• Dolby AC-4 Dialog Enhancement
– Only on select models: Select
On for AC-4
to
enhance the dialog in content that supports the AC-4 audio format.
• Reset sound settings
– Returns all sound settings to their defaults.
Volume mode (select models only)
To access Volume mode, first press
STAR
Þ
to display the
Options
menu, then select
Sound settings
1
.
Sound settings menu for models with Volume mode
Tip
: Some streaming channels assign
STAR
Þ
to a different function, meaning it will not
open the
Options
menu. In these cases, use a different channel, such as The Roku
Channel, to set the Volume mode. The selected mode remains active for all streaming
channels.
1 On some models the
Volume mode
option is in the
Options
menu rather than in
Sound settings
.
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Sound settings menu - Volume mode
• Off
– Volume mode is inactive and content volume is unmodified.
• Leveling
– Provides a consistent volume level across different types of content,
so that you need not change the volume every time you switch channels or
when a commercial comes on.
• Night
– Soft sounds, such as whispers, are increased while loud sounds, such as
explosions, are decreased, making it easier to hear your TV at night without
disturbing others.
• Dolby AC-4 Dialog Enhancement
– Only on select models: Select
On for AC-4
to
enhance the dialog in content that supports the AC-4 audio format.
Sound settings – Dolby
®
Audio Processing (select models only)
Each TV input has separate settings for fine tuning sound quality. All of the settings in
this menu apply only to the currently-selected input. To access the DAP settings, first
press
STAR
Þ
to display the
Options
menu, then select
Sound settings
.
Sound settings menu for models with Dolby® Audio Processing
100
Tip
: Some streaming channels assign
STAR
Þ
to a different function, meaning it will not
open the
Options
menu. In these cases, use a different channel, such as The Roku
Channel, to configure Dolby
®
Audio Processing. The selected settings remain active for
all streaming channels.
Sound settings menu– Dolby
®
Audio Processing
• Sound mode
– Select from among various preset sound modes to improve
speech, make music sound its best, boost bass or treble, or simulate a theater.
Use
Reset audio settings
, described below, to return the input’s current settings to
their original values.
• Virtual surround
(Only on select models)
– Options vary by TV model. Simulates
surround sound that otherwise would require installation of a surround sound
audio system. Sometimes, the effect interferes with dialog clarity. Use the
Dialog
enhancer
option to compensate.
• Dialog enhancer
– Improves the clarity of speech when on.
• Dolby AC-4 Dialog Enhancement
– Only on select models: Select
On for AC-4
to
enhance the dialog in content that supports the AC-4 audio format.
• Reset sound settings
– Returns
Virtual surround
and
Dialog enhancer
settings to their
default settings for the selected
Sound mode
.
Expert Picture Settings (4K models only)
4K (UHD) TV models have additional picture settings for demanding home theater
enthusiasts. Expert Picture Settings include gamma, noise reduction, 11-point white
balance adjustment, and extended color space management.
You can access Expert Picture Settings only by using the Roku mobile app on an iOS
®
or Android™ mobile device. For more information, go to the following link on the Roku
web site:
go.roku.com/expertpicturesettings
101
Changing privacy settings
Note
: Privacy settings are not present on TVs operating in non-connected mode.
Advertising
Only in connected mode, by default your TV uses an advertising identifier to track
your TV usage. You can change the privacy settings on your TV in two ways: resetting
the advertising identifier and limiting ad tracking.
Reset the advertising identifier
Resetting the advertising identifier clears the prior usage history that your TV stores,
and then begins tracking again. From that point forward, your new usage patterns
affect the advertisements you see on your TV.
1.
From the Home screen menu, navigate to
Settings > Privacy > Advertising
.
2.
Highlight
Reset advertising identifier
. Press
STAR
Þ
to view more information about
this option. When you finish reading the information, press
OK
to close the More
Information window.
3.
Press
OK
to reset the advertising identifier, and then press
OK
again to dismiss
the verification message.
Limit ad tracking
You can limit Roku’s tracking of your usage behavior by limiting ad tracking. When
you do, your TV will display ads that are not personalized based on your TV’s
advertising identifier.
1.
From the Home screen menu, navigate to
Settings > Privacy > Advertising
.
2.
Highlight
Limit ad tracking
. Press
STAR
Þ
to view more information about this
option. When you finish reading the information, press
OK
to close the More
Information window.
3.
Press
OK
to select the
Limit ad tracking
check box.
102
Note
: If you perform a factory reset and then reconnect your TV, ad tracking is restored
until you repeat these steps.
Microphone
Your TCL • Roku TV does not have a built-in microphone. However streaming channel
providers can use the microphone on Roku Voice remotes (only on select models) or
on your mobile device when the Roku mobile app is running. You can control whether
streaming channels have permission to use the microphone.
Note
: These settings affect only streaming channel access to the microphone. They do
not affect your TCL • Roku TV’s Voice Search feature.
Channel microphone access
You can control which streaming channels have permission to use the microphone,
giving you control over how the microphone is used by each streaming channel. The
default setting is
Prompt
, so channels will not be able to turn on the microphone
without your permission.
To change microphone access settings:
1.
From the Home screen menu, navigate to
Settings > Privacy > Microphone
.
2.
Select
Channel microphone access
.
3.
Select one of the following settings:
• Prompt
– Display a notification the first time a streaming channel requests
the use of the microphone. When such a notification appears, you can
select either
Allow microphone access
or
Deny microphone access
on a per-channel
basis. If you choose to allow microphone access, you’ll be prompted to
confirm your choice by entering a numeric code that appears on the screen.
• Always allow
– Do not prompt, but always allow any streaming channel to use
the microphone.
103
• Never allow
– Do not prompt, but never allow any streaming channel to use
the microphone.
Channel permissions
After granting or denying microphone access on a per-channel basis, you can reset
channel permissions to enable them to follow the system-wide setting you specify
under Channel microphone access.
To reset channel permissions:
1.
From the Home screen menu, navigate to
Settings > Privacy > Microphone
.
2.
Select
Channel permissions
.
3.
Highlight
Reset channel permissions
, or highlight a specific listed channel, and then
press
OK
to deny microphone access to all or to a specific channel.
Smart TV experience
If you have connected your TV to the Internet, your TV prompts you to opt in to the
Smart TV experience when you first start watching TV programs. Regardless of your
decision at that time, you can change your decision later.
To change your Smart TV experience choices:
1.
From the Home screen menu, navigate to
Settings > Privacy > Smart TV experience
.
2.
Highlight the setting you want to change, and then press
OK
to enable or
disable it.
• Use info from TV inputs
– Authorizes Roku to collect and share information
about what, when, and how you are watching and use this to make
recommendations.
104
• Enable auto notifications
– Displays brief notifications from the Smart TV
experience across the bottom of the screen when recommendations are
available.
Note
: These settings do not affect recommendations for More Ways to Watch that
you see in the Live TV Channel Guide when watching live TV channels.
105
Featured Free
Only in connected mode, use Featured Free to discover content that is free to watch.
As you browse through the programs, the featured channel’s icon appears in the
upper left corner of the screen. Use the purple directional pad to highlight a program,
and then press
OK
to see more information about it.
Once you are viewing a program’s details, press
OK
to start playing the program. If
you’ve already added the channel, you’ll be taken directly to the channel and the
program will begin to play. If you have not added the channel, it will be added for you
before playing the program.
If you don't want to see Featured Free on the Home screen menu, you can hide it.
To hide
Featured Free
:
1.
From the Home Screen menu, navigate to
Settings > Home screen
, and then press
RIGHT
.
2.
Select
Featured Free
.
3.
Highlight
Hide
, and then press
OK
.
106
My Feed
Only in connected mode, use My Feed to find out when you can watch movies
coming soon, and to get updates on movies, TV programs, and actors that you are
following.
Movies Coming Soon
My Feed gives you updates on your list of movies that are coming soon to theaters.
With My Feed, you’ll know when your favorite movie is ready to stream, the channels
it is on, and how much it will cost.
Select the movies you want to follow by going to
My Feed > Movies Coming Soon
. You’ll
then see a list of newly released movies that are not yet available on Roku streaming
devices. Select a movie, and then select
Follow this movie on Roku
. When you return to
the main
My Feed
screen, you’ll see banners for each of your newly-followed movies
along with banners for movies and TV programs you’re already following.
Movies, TV programs, and people
In addition to following movies coming soon, you can follow any movie, TV program,
or actor across top streaming channels. To follow a program, search to find the movie,
TV program, or name that you want to follow, and then select
Follow this movie/TV
show/person on Roku
. For more information, see Searching for something to watch.
Note
: The TV takes a bit of time to update your newly-followed programs. Until it finds
at least one channel offering the movie, the content banner in My Feed shows
Check
back later for updates
.
107
My Feed alerts you any time a movie or TV program you are following becomes
available on another channel and whenever its price changes. A number in
parentheses next to
My Feed
in the Home screen menu means that My Feed has
updated information that you haven’t viewed yet. For example, if three of your
followed programs have updates, you’ll see
My Feed (3)
.
Note
: When a movie or TV program you are following becomes available, the streaming
channel offering the movie might require that you subscribe or pay a fee to view it.
108
Searching for something
to watch
Searching for movies and programs across streaming channels and live TV is one of
the unique features of your TCL • Roku TV. Within a single search operation, you can
search by:
•
Movie name
•
TV program name
•
Actor or director name
•
Streaming channel name
•
Interactive game name
•
Popular quotes, such as “May the Force be with you.”
•
Genre, including the special genres, “free” and “4K.”
Note
: Roku Search is only available if your TV is operating in connected mode and
linked to a Roku account. Roku Search doesn’t search across all streaming channels,
but searches across lots of popular streaming channels. The actual channels it
searches vary by locale.
How do I search?
You can search in several different ways:
•
By using an on-screen keyboard that you navigate using the purple directional
pad on your remote
•
By typing on the Roku mobile app on your phone or tablet
•
By speaking search phrases in English or Spanish using a Roku Voice remote,
the Roku mobile app, Alexa, or Google Home Assistant.
109
For more details about Voice Search, go to go.roku.com/voicesearch
.
Keyboard search using the remote
1.
Select
Search
on the Home screen menu.
2.
Use the purple directional pad to navigate the on-screen keyboard, entering a
few characters of the search term.
Each additional character you enter narrows down the search, making the
search results more relevant. You’ll often see the results you are seeking after
entering only a few letters.
3.
When you see the program you are searching for, press
RIGHT
to highlight it.
Continue pressing
RIGHT
to see more details about how to watch the program.
Voice Search from a Roku Voice remote
Only with models that have a Roku Voice remote:
1.
Press and hold either
VOICE
or
SEARCH
, depending on your remote.
Hint
: Tap the button to see on-screen tips about searching. Repeat to see a
different set of tips.
2.
While holding down the button, say the name of a movie, TV program, actor,
director, or genre (including the special genres, “free” and “4K”). Or say, for
example, “What movie is this from ‘May the Force be with you’,” to search for a
movie based on a popular quote. You also can search for news programs. Say
things like, “Show the news,” “Play news,” or “Play news on newsy.”
110
Note
: You can use either English or Spanish for voice searches, according to the
TV language you set in
Settings > System > Language
.
The TV lists the results of your search across many streaming channels and live
TV channels.
3.
Press
RIGHT
to move the highlight into the list of search results.
4.
Press
UP
or
DOWN
to scroll through the list of search results to highlight the
item you want to view.
Searching from the Roku mobile app
Use the free Roku mobile app on your compatible smartphone or tablet to make
searching even faster. Use your mobile device’s keypad to type more quickly and
easily than with the on-screen keyboard on your TV. Or, search by touching the Voice
Search icon and saying the name of the movie, TV program, actor, director, genre,
streaming channel, or game.
When you use the Roku mobile app to search, search results are shown on your
mobile device instead of on the TV screen. When you make a selection from the
search results, the TV starts playing the selected program.
For more information, see Roku mobile app.
Searching with Google Assistant
Use your Google Home, Google Pixel phone, or the Google Home mobile app to
search for programs:
1.
Link your Roku account to your Google account using the Google Home mobile
app on your iOS or Android device.
2.
Start your command with “Hey Google” or “OK Google,” and follow the
command with “on Roku.” Some examples:
•
“Hey Google, show me documentaries on Roku.”
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•
“OK Google, show me comedies on Roku.”
Note
: You also can issue commands to control your TCL • Roku TV. And, if you have
enabled
Fast TV Start
on your TV, you can turn on your TV by saying, “OK Google, turn
on Roku.”
For more information about setting up and using Google Assistant with your TCL •
Roku TV, see https://support.roku.com/article/360009649613-how-do-i-control-my-
roku-streaming-device-with-the-google-assistant-.
Searching with Amazon Alexa
Use your Amazon Echo Dot, Echo Plus, Echo Show, or the Amazon Alexa mobile app
to search for programs:
1.
Link your Roku account to your Amazon account using the Amazon Alexa app
on your iOS or Android device.
2.
Start your command with “Alexa,” and follow the command with “on Roku.”
Some examples:
•
“Alexa, turn up the volume on Roku.”
•
“Alexa, show me documentaries on Roku.”
Note
: You also can issue commands to control your TCL • Roku TV. And, if you have
enabled
Fast TV Start
on your TV, you can turn on your TV by saying, “Alexa, turn on
Roku.”
For more information about setting up and using Amazon Alexa with your TCL • Roku
TV, see https://support.roku.com/article/360017961074-how-do-i-use-amazon-alexa-
with-my-roku-streaming-device-.
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Direct-to-playback search results
With direct-to-playback, voice search results jump directly to and start playing the
program whenever your search command can be uniquely identified and the
requested content is available at no additional cost to you.
1
Searching for free content
You’ll discover an almost endless list of content through your TCL • Roku TV, and
much of it is free. You can easily find free content by including the word “free” in your
search. For example:
• Roku Voice remote or Roku mobile app
—Say, “Show me free comedies” or “Show me
free romance,” or simply, “Show me free shows.”
• Google Home, Google Pixel phone, or the Google Home mobile app
—Say “OK Google,
show me free programs on Roku,” or “Hey Google, show me free
documentaries on Roku.”
• Amazon Alexa
—Say “Alexa, show me free miniseries on Roku” or “Alexa, show me
free dramas on Roku.”
I searched for a program. Now what?
Now that you’ve highlighted the program, movie, actor, game, or streaming channel
you were looking for, press
RIGHT
.
If your search result was an actor, director, or other item that does not represent a
single item of content, you’ll see another list to narrow down your search. If you do a
Roku Voice search, the TV shows visual search results rather than a list of text results.
In all cases, use the purple directional pad to find the program you want to watch.
1 Direct-to-playback commands work with selected streaming channels. Direct playback occurs only
when there is a high confidence of match, the content is free or you are already subscribed, and the
channel is already added to your Home screen.
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If your search result was a game or a streaming channel, you will see detailed
information, images, and available actions, such as a list of results and the cost, if any,
of using the item or channel.
Note
: Some channels may require a paid subscription.
Follow on Roku
Rather than watch the program you found in Search, you can add it to My Feed and
wait until it’s available on a particular streaming channel or available at a better price.
From the search results screen, select
Follow on Roku
. Then go to
My Feed
periodically to
check for updates to each of your followed movies, TV programs, or people. For more
information, see My Feed.
Recent Searches
The next time you use
Search
from the Home screen menu, the
Search
screen displays a
list of recent search selections in place of the search instructions.
Using the recent search selections list makes it easy to quickly get to a previously
found item, for example, to find another movie with the same actor, or another TV
program in the same series.
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Roku Zones
Roku Zones are search results grouped within popular genres, for example, “action,”
“comedy,” and “horror." To see Roku Zones in search results, search for a genre name
and look for the word
Zone
added to the end of a search result. Or, to see all Roku
Zones, search for “zone” and then scroll down in the results until you pass other
programs beginning with “zone.”
When you open a Roku Zone, the results are organized into browsable rows such as
“New Releases,” “Included With Subscription,” “Free,” “Rent / Buy,” “Rent for $3 or
less,” “Classic Movies & TV Shows,” and others. If you’re searching on a 4K TCL • Roku
TV, results also include an “Available in 4K” row.
You can select a title to view channel availability and pricing information, and then
select the channel to watch. To go back without making a selection, press
BACK
.
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Using the Roku Channel
Store
Only in connected mode, either the
Streaming Channels
menu option or the
Add Channels
shortcut takes you to the Roku Channel Store, where you can add new subscription
based and free streaming channels to your TV.
Tip
: Search for streaming channels by using the
Search
option, as explained in Searching
for something to watch. Use Roku Voice Search if you prefer. When you use Voice
Search, if your TV recognizes a channel name, it launches the channel if you already
have installed it. Otherwise, it offers to install it for you. At that point, you can choose
to install or cancel.
To make it easier to find what you want, the streaming channels in the Roku Channel
Store are categorized by topic. Press
UP
or
DOWN
to highlight the category you want,
and then press
RIGHT
to move the highlight into the grid of streaming channel tiles.
When you find a streaming channel you want to add or learn more about, highlight it
and press
OK
to display more details.
•
If the streaming channel you are adding is free, you can select
Go to channel
to
start watching it immediately.
•
If there is a one-time or recurring fee associated with using the streaming
channel, you must agree to the terms and conditions, accept the fee, and—if
you created one when you activated your TCL • Roku TV—enter your Roku PIN
code to authorize the charges.
•
If you already have a subscription to the channel—for example, you already
subscribe to Netflix or you receive HBO through your cable TV provider—you
must complete a different, simple authorization step to add the streaming
channel.
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You need only complete the authorization or activation step one time, when you
initially add the streaming channel. After that, you just select the streaming channel
tile from the Home screen to start watching. (Channel and content availability are
subject to change. Charges may apply to your selection.)
Tip
: New streaming channels are added continuously to the Roku Channel Store, so be
sure to check back frequently for new options.
Note
: If you don’t remember your PIN, or if you want to change whether you need to
use a PIN to make purchases on your Roku account, see Roku account PIN.
Automatic Account Link
Some subscription channels take advantage of Automatic Account Link. If you have
multiple Roku devices, channels that support this feature require you to supply your
user name and password on only one device. For a growing list of channels that
support this feature, see:
https://support.roku.com/article/360021586854-how-do-i-set-up-my-
subscription-channels-on-a-second-roku-streaming-device-
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Customizing your TV
There are several things you can do to personalize your TV.
Add TV inputs
As you use your TV, you might find that you need to add a TV input tile that you did
not add during Guided Setup. To add a TV input:
1.
From the Home screen menu, navigate to
Settings > TV inputs
. Notice that the list
of inputs is divided into two sections:
Inputs being used
and
Inputs not used
.
2.
Press
UP
or
DOWN
to highlight an input in the
Inputs not used
section of the list.
3.
Press
RIGHT
to move the highlight to
Set up input
.
4.
Press
OK
to add the input.
5.
Press
HOME
to return to the Home screen. Notice that the input has been
added to the top of the Home screen. If you want to move the input tile to a
different position in the grid, see Rearrange tiles.
Tip
: If you purchase and connect a Roku Smart Soundbar, your TCL • Roku TV
automatically controls all required sound settings, power, volume, and mute through
your TV’s remote control, and hides the HDMI port to which you connected it. If you
want to access the soundbar directly rather than through your TCL • Roku TV, you can
add its HDMI input to your Home screen.
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Add streaming channels
You can add streaming channels by searching in the Roku Channel Store from any of
the following locations:
• Streaming channels
option
• Search
(including Roku Voice Search)
• Add Channels
shortcut
New streaming channels are added to the bottom of the Home screen. If you want to
move the channel tile to a different position in the grid, see Rearrange tiles.
Hint
: If you have multiple Roku devices, they all show the same set of streaming
channels after their next daily update, unless the channel is not compatible with the
device. So don’t be surprised when you add a channel to your TCL • Roku TV and then
see it the next day on your Roku Streaming Stick or Roku Premiere.
Rename inputs
Rather than trying to remember that your Blu-ray™ player is connected to
HDMI 1
and
your game console is connected to
HDMI 3
, you can rename the TV inputs to match
the connected device.
Note
: Renaming an input also changes the icon associated with it.
To rename an input, you can either:
•
Highlight the input tile in the Home screen, and then press
STAR
Þ
to display a
list of options. From the list of options, select
Rename input
. Then select a new
name and icon.
or
•
From the Home screen menu, navigate to
Settings > TV inputs
. On the
TV inputs
screen, select the input you want to rename, select
Rename
, and then select a
new name and icon from the provided list.
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Rather than using the predefined names and icons, you can set a custom name and
icon. To do so, scroll up or down to highlight
Set custom name & icon
, and then press
OK
.
Follow the instructions on the screen to enter a name and select an icon for the input.
Press
HOME
to return to the Home screen. The new name and icon are now in
effect.
Remove unwanted tiles
It’s easy to remove unused TV inputs and unwanted channel or app tiles. For example,
if you never use the
HDMI 3
input, or if you don’t like the weather app you added from
the Roku Channel Store, you can remove them from your Home screen.
Note
: You also can remove the
Live TV
tile if you never use the TV tuner. But be aware
that removing the
Live TV
tile also deletes the channel list. You’ll have to set up the TV
tuner again next time you want to view live TV. Instructions for setting up the TV tuner
can be found in Setting up live TV.
•
To remove any tile, highlight the tile in the Home screen, and then press
STAR
Þ
to display a list of options. From the list of options, select
Remove input
. In the
screen that follows, confirm you want to remove the input.
•
Alternatively, to remove a TV input tile, navigate to
Settings > TV inputs
. On the
TV
inputs
screen, select the input you want to remove, and then select
Remove >
Confirm
. Then press
HOME
to return to the Home screen.
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Rearrange tiles
When you add a TV input tile, it’s added at the top of your Home screen. When you
add a new streaming channel, it’s added at the bottom of your Home screen.
You can easily rearrange the order of the tiles on the Home screen to suit your
viewing preferences. For example, you might want
Live TV
to be the first tile in your
Home screen. But if you mostly watch one streaming channel, you might want its tile
to be the first one on your Home screen.
1.
On the Home screen, highlight one of the tiles you want to move.
2.
Press
STAR
Þ
to display a list of options for the type of tile you selected.
3.
Select
Move input
or
Move channel
. The list of options disappears and the
highlighted tile shows arrows indicating how it can be moved.
Note
: A paid subscription or other payments may be required for some channels.
Channel availability is subject to change and varies by country. Not all content
is available in countries or regions where Roku
®
products are sold.
4.
Use the purple directional pad to move the highlighted tile to its new position.
As you move the tile, it pushes other tiles out of its way.
5.
Press
OK
to lock the tile into its new position.
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6.
Repeat these steps to move other tiles until you have arranged your Home
screen to your liking.
Change the look and feel with themes
Only in connected mode, another way to customize your TV is to change its theme.
The theme establishes the look, feel, and sounds of the TV through colors, designs,
fonts, wallpaper (background), screensaver, and menu navigation sounds.
To change the theme, from the Home screen menu navigate to
Settings > Theme
. In the
Themes
screen, choose from the following options:
• Theme packs
– Choose from a selection of packages that include coordinated
wallpapers, screensavers, and sounds.
• Wallpapers
– Select a wallpaper of your choice.
• Screensavers
– Select a screensaver of your choice.
• Sounds
– Select a sound set of your choice.
• Seasonal themes
– Turn seasonal themes on or off. When this feature is on, Roku
overrides your selected theme with a theme of their own choosing for various
holidays and significant events. After the holiday or event passes, the TV
reverts to your selected theme.
• Screensaver wait time
– Select the idle time after which you want your selected
screensaver to appear.
• Restore default theme
– Every TCL • Roku TV has a theme based on the TV brand
and model. Use this option to restore that default theme.
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Change menu volume
Menu sounds are the noises the TV makes to let you know it received your command.
You can change the volume of these menu sounds or turn them off.
To adjust the menu volume, from the Home screen menu, navigate to
Settings >
Audio >
Menu volume
. Navigate to the right and then change the setting to
High
,
Medium
,
Low
, or
Off
.
Configure power settings
Power settings configure features related to how your TV’s power settings work.
Power on settings
Power on settings tell the TV what to do when you turn on the power. To configure
the power on settings, from the Home screen, navigate to
Settings > System > Power >
Power on
. Highlight the preferred power on location in the list, and then press
OK
.
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Auto power savings
To help you save energy, your TV can automatically turn itself off after a period of
inactivity or a period during which no signal has been detected. It is factory-
configured to do both of these things, but you can change these settings if needed.
To configure automatic power off, from the Home screen menu navigate to
Settings >
System > Power >
Auto power savings
. In the
Power settings
screen, highlight the following
options and press
OK
to turn them on or off:
• Reduce power after 15 minutes
– If no video or audio activity and no user interaction
occur for 15 minutes, the TV automatically turns off the screen and sound.
• Turn off after 4 hours
– If no video or audio activity and no user interaction occur
for 4 hours, the TV goes into standby mode.
Standby LED On/Off
Normally, the status indicator is lit whenever the TV is in standby mode. If you prefer
the status indicator to not be lit in standby mode, you can turn it off. To do so, from
the Home screen menu, navigate to
Settings > System > Power >
Standby LED
, and then
select
Off
.
After making this change, the status indicator still performs all other indication
functions.
Fast TV start
Only in connected mode, you can enable
Fast TV start
. As you might expect,
Fast TV start
lets you start watching your TV almost instantly after turning it on. But it also enables
other convenient features, such as the ability to listen to certain music channels with
the TV screen off and the convenience of being able to turn on and control your TV
using voice commands.
Be aware that enabling
Fast TV start
makes your TV use somewhat more power when it
is powered off to standby mode.
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Configure accessibility
Accessibility settings enable users with vision or hearing impairment to use the TV
more effectively. Accessibility settings are located under
Settings > Accessibility
.
Captions mode
The
Captions mode
settings specify when closed captions appear. Change caption
settings from the Home screen menu by selecting
Settings > Accessibility > Captions mode
.
At this point, you can choose among the following options:
• Off
– No captions appear.
• On always
– Captions appear whenever they are available from the program
source.
• On replay
– Captions appear only when you use the replay feature, and only when
you are watching a streaming program that supports instant replay, watching a
video through the Roku or USB media player, or watching a TV channel after
enabling Live TV Pause.
• On mute
– Captions appear only when the TV is muted.
Tip
: You can change the captions mode while watching a program. Press
STAR Þ
to
display the
Options
menu, and then select
Closed captioning
. However, some streaming
channels require you to enable captions through a setting within their channel even
though you have turned on captions elsewhere.
Note
: Once enabled, the captions mode applies to all inputs that support captions and
remains enabled until you turn it off.
125
Captions preferred language
Use the
Captions preferred language
setting to select the language in which you want
closed captioning to appear, when that language is available. If your preferred
language is not available, then captioning reverts to the default language for the
program, which usually is English.
Highlight the language you prefer, and then press
OK
to select it.
Captions style
Use the
Captions style
settings to control how closed captions look when displayed on
your TV. Access caption style settings from the Home screen menu by selecting
Settings > Accessibility > Captions style
. At this point, you can choose among the following
options:
• Text style
– Choose from a list of fonts. As you move the highlight to each font,
you can see a sample of the result in an adjacent panel.
• Text edge effect
– Choose from a list of edge effect styles, such as raised,
depressed, and various shadows. As you move the highlight to each effect, you
can see a sample of the result in an adjacent panel.
• Text size
– Choose from a list of sizes. As you move the highlight to each size,
you can see a sample of the result in an adjacent panel.
• Text color
- Choose from a list of colors for the text. As you move the highlight
to each color, you can see a sample of the result in an adjacent panel.
• Text opacity
- Choose from a list of opacity settings for the text. This setting
determines how much the area behind the text shows through the text. A value
of 100% blocks all of the content behind the text. As you move the highlight to
each setting, you can see a sample of the result in an adjacent panel.
• Background color
- Choose from a list of colors for the background area behind
the text. As you move the highlight to each color, you can see a sample of the
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result in an adjacent panel. Note that you won’t see any change unless you set
the
Background opacity
to a value other than
Off.
• Background opacity
- Choose from a list of opacity settings for the background of
the caption. This setting determines how much the area behind the caption
background shows through the background. A value of 100% blocks all of the
content behind the background. As you move the highlight to each setting, you
can see a sample of the result in an adjacent panel.
• Window color
- Choose from a list of colors for the window rectangle surrounding
the entire caption. As you move the highlight to each color, you can see a
sample of the result in an adjacent panel. Note that you won’t see any change
unless you set the
Window opacity
to a value other than
Default
or
Off
.
• Window opacity
- Choose from a list of opacity settings for the window rectangle
surrounding the entire caption. This setting determines how much the area
behind the caption window shows through the window. A value of 100% blocks
all of the content behind the window. As you move the highlight to each
setting, you can see a sample of the result in an adjacent panel.
127
Audio Guide settings
Audio Guide settings help users who are blind or visually impaired to configure the
text-to-speech reader, enabling them to operate their TV more easily. Audio Guide
uses voice prompts that speak volume and channel changes, menu options, and
setting changes. Access Audio Guide settings from the Home screen menu by
navigating to
Settings > Accessibility
, and then select from the following options in the
Audio Guide
section:
• Audio Guide
– Turn Audio Guide on or off.
• Speech rate
– Select one of four speeds at which to hear spoken guide
information:
Slow
,
Normal
,
Fast
, or
Very Fast
.
• Volume
– Select the volume at which to hear spoken guide information, relative
to the main TV volume.
• Shortcut
– Enable or disable the shortcut feature. When enabled (the default),
pressing
STAR Þ
four times in quick succession enables or disables the Audio
Guide.
128
Customize the Home screen
If you prefer to not see certain features on the Home screen, you can hide them.
To hide Shortcuts:
1.
From the Home Screen menu, navigate to
Settings > Home screen
, and then press
RIGHT
.
2.
Select
Shortcuts
.
3.
Highlight
Hide
, and then press
OK
.
To hide Featured Free:
1.
From the Home Screen menu, navigate to
Settings > Home screen
, and then press
RIGHT
.
2.
Select
Featured Free
.
3.
Highlight
Hide
, and then press
OK
.
To hide Movie Store and TV Store:
1.
From the Home Screen menu, navigate to
Settings > Home screen
, and then press
RIGHT
.
2.
Select
Movie Store and TV Store
.
3.
Highlight
Hide
, and then press
OK
.
Once hidden, you can restore any or all of these features by following the same steps,
replacing
Hide
with
Show
.
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Parental controls
Parental controls enable you to control whether the members of your household can
view certain kinds of broadcast TV programs. When a program or feature is blocked,
you can unblock it by entering a parental control PIN that only you know.
Note
: Parental controls block content from the TV tuner and from streaming options, if
any, on the Home screen menu. Parental controls do not block content on other TV
inputs or content from streaming channels you add to your TV.
Creating a parental control PIN
The first time you access the
Parental controls
screen, you must create a new parental
control PIN. Thereafter, whenever you want to change parental control settings,
unblock programming that has been blocked, change the PIN, or disable parental
controls, you must enter your parental control PIN.
Tip
: Your parental control PIN has no connection to your Roku account PIN. You can
make them the same if you want—this is entirely your choice.
To create a new parental control PIN, from the Home screen menu navigate to
Settings
> Parental controls
. The screen displays a numeric keypad. Use the purple directional pad
to enter a four-digit code, and then press
OK
. Then repeat the process to enter the
same PIN again, just to make sure you correctly entered the PIN you want to use.
Important
: If you forget your parental control PIN,
the only way to recover is to perform a
factory reset operation
, as explained in Factory reset everything.
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Blocking broadcast TV programs
For broadcast TV, parental controls use information embedded in the broadcast
signal to determine whether to allow a program to be displayed. Parents can
configure parental controls to block broadcast TV programs that meet or exceed a
specific rating, so they cannot be viewed or heard unless the correct parental control
PIN is entered.
Note
: Rating standards differ by country.
Enabling parental control of TV programs
The first step in blocking TV programs is to enable parental control of TV programs.
This setting is provided separately to make it easier for you to turn parental control of
TV programs on and off without disturbing their settings. For example, your kids are
going to summer camp for two weeks, and while they are gone, you don’t want to
have to deal with unblocking programs that you want to watch by entering your
parental control PIN. All you need to do is clear
Enable parental controls
, and all TV
programs are unblocked. When the kids return, select
Enable parental controls
again, and
all of your parental control settings are restored in a single operation.
To enable parental control of TV programs:
1.
In the Home screen menu, navigate to
Settings > Parental controls
, and then enter
your parental control PIN.
2.
In the
Parental controls
screen, navigate to
TV tuner > Parental control of TV shows
.
3.
Make sure the check box next to
Enable parental controls
is checked. If not,
highlight it and press
OK
.
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Blocking based on US TV ratings
Most broadcast US TV programs—other than movies—contain rating data that
enables parental controls to block programs that parents don’t want others to view.
The ratings are divided into two groups that function independently:
• Youth group
– TV-Y, TV-Y7
• Main group
– TV-G, TV-PG, TV-14, TV-MA
Within each of these groups, the ratings interact such that if you block a particular
level of content, the TV also blocks all content with a higher rating. Conversely, if you
unblock a particular level of content, the TV also unblocks all content with a lower
rating. For example, if you block TV-PG programs, the TV also blocks TV-14 and TV-
MA programs. If you subsequently unblock TV-14 programs, TV-PG programs are also
unblocked, but TV-MA programs remain blocked.
Similarly, within the main group, content types can be individually blocked. For
example, you can block just coarse language in programs with a TV-PG rating. If you
do, then the TV also blocks programs with coarse language in the higher ratings (TV-
14 and TV-MA). Subsequently unblocking coarse language in TV-14 ratings does not
unblock coarse language in TV-MA programs, but it does unblock coarse language in
TV-PG programs.
To block TV programs based on US television ratings:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, navigate to
TV tuner > TV ratings
. Choose among the
following settings:
• Entire ratings
– Highlight the rating you want to block, and then navigate to
the right and select the first option that blocks the entire rating level (and
all higher rating levels).
• Individual content types
– Highlight the rating that contains the content type
you want to block, and then select the content types you want to block
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from among those listed. Remember that blocking a content type in one
rating blocks the equivalent content type in all higher rating levels.
Blocking based on US movie ratings
Most movies in the US are rated by the Motion Picture Association of America, or
MPAA, so the ratings are known as MPAA ratings. TV broadcast signals carry movie
rating data that enables parental controls to block programs that parents don’t want
others to see. The ratings are:
•
G – General audiences
•
PG – Parental guidance suggested
•
PG-13 – Parents strongly cautioned for children age 13 or younger
•
R – Restricted
•
NC-17 – Not for age 17 or younger
Unlike US TV ratings, there are no individual content types within the ratings. But like
TV ratings, blocking movies with a particular rating also blocks movies with a higher
rating, and unblocking movies with a particular rating also unblocks movies with a
lower rating.
Tip
: Blocking movies with an NC-17 rating also blocks programs with the now-obsolete
X rating, which can still occur in the program data of older movies.
To block movies based on MPAA ratings:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, navigate to
TV Tuner > Movie ratings
.
3.
Select the rating level you want to block. You need only select one rating level,
and all higher levels are automatically blocked.
133
Blocking based on Other ratings
Your TV can block programs having ratings that had not been defined when the TV
was manufactured. It does this by detecting a new Rating Region Table in a program
and then downloading the new table and displaying its rating in the Parental controls.
When the TV downloads a new Rating Region Table, it adds a new option to the list
of rating types:
Other ratings
. If you see this option in the
Parental controls
screen, you
have tuned to a station that has implemented a new rating table. Once the new rating
table has been downloaded to the TV, it remains in the TV until it is factory reset, and
you can configure blocking based on the new ratings.
New Region Rating Tables can have independent rating levels, or rating levels that
interact in the same ways as the built-in US TV and MPAA Movie ratings.
Tip
: If your TV downloads a new Region Rating Table, you’ll have to experiment with its
settings to understand how to use it.
Blocking based on Canadian English ratings
Canadian-English language and third-language programs that are broadcast in
Canada are rated by the Action Group on Violence on Television, or AGVOT. TV
broadcast signals carry rating data that enables parental controls to block programs
that parents don’t want others to view based on content containing violence,
language, sex, or nudity. The ratings are:
•
C – Children under 8 years
•
C8 – Children 8 years and older
•
G – Generally suitable for all age groups
•
PG – Parental guidance suggested for viewers under 14 years
•
14+ – Generally not suitable for viewers under 14 years
•
18+ – Generally not suitable for viewers under 18 years
Blocking content with a particular rating also blocks content with a higher rating, and
unblocking content with a particular rating also unblocks movies with a lower rating.
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To block programs based on AGVOT ratings:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, navigate to
TV tuner > Canadian English ratings
.
3.
Select the rating level you want to block. You need only select one rating level,
and all higher levels are automatically blocked.
Blocking based on Canadian French ratings
Canadian-French language programs that are broadcast in Canada are rated by
Québec’s Ministry of Culture and Communications. TV broadcast signals carry rating
data that enables parental controls to block programs that parents don’t want others
to view based on content containing violence, language, sex, or nudity. The ratings
are:
•
G – Generally suitable for all age groups
•
8+ – Viewers 8 years and older
•
13+ – Viewers 13 years and older
•
16+ – Viewers 16 years and older
•
18+ – Adults only
Blocking content with a particular rating also blocks content with a higher rating, and
unblocking content with a particular rating also unblocks movies with a lower rating.
To block programs based on Canadian-French ratings:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, navigate to
TV tuner > Canadian French ratings
.
3.
Select the rating level you want to block. You need only select one rating level,
and all higher levels are automatically blocked.
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Blocking unrated programs
Some broadcast TV programs and movies do not have an assigned rating, and are
considered to be “Unrated”. Whether or not such programs contain content that is
objectionable to you cannot be determined. However, you can choose to block such
programs.
To block all unrated broadcasts:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, navigate to
TV tuner > Block all unrated programs
.
3.
Highlight
Unrated programs
and press
OK
. When blocking is enabled, the adjacent
padlock icon changes from unlocked to locked.
Tip
: Blocking programs that have not been assigned a rating does not block programs
that specifically have been assigned a US TV rating of “None” (for example a
broadcast of a local town council meeting). Programs that do not have an assigned
rating display
Rating NA
(for “not applicable,” meaning a rating is not needed).
In the absence of other ratings for a program, the parental controls do not consider
the MPAA US movie rating
N/A
(MPAA rating not applicable to this content) and
NR
(applicable content not rated by the MPAA) to be ratings. In these cases, the TV
handles the program as though it is unrated, blocking the program if
Unrated programs
blocking is enabled.
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What happens when a TV program is blocked?
After you’ve set up parental controls, TV programs and movies are blocked:
•
When you change channels and the new channel is playing a program whose
rating exceeds your settings.
•
When a new program comes on the channel you are watching and its rating
exceeds your settings.
When a program is blocked by parental control settings, the TV displays a blocked
message:
Whenever this blocked message appears, both the video and audio of the program
are blocked, as well as program data that would normally appear in the area at the
bottom of the screen. Only in connected mode: program title and information show as
“Blocked” as well.
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To watch the blocked program, you need to know the PIN code defined when you
enabled parental controls, as explained in Creating a parental control PIN.
1.
Press
OK
to select
Unblock
. The Parental Control PIN pad appears.
2.
Use the purple directional pad to enter your parental control PIN code, and
then press
OK
to select
Unblock everything
.
Tip
: To shield your parental control PIN from others in the room, press
STAR
Þ
to hide
the highlighted number. When you hide the highlight, you will have to count key
presses to keep track of which number is selected.
After unblocking programs that have been blocked, all blocking is disabled for two
hours or until you turn off the TV.
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Changing the parental control PIN
To change your parental control PIN:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, highlight
Change PIN
.
3.
Move the highlight into the adjacent keypad, and then use the purple
directional pad to enter a four-digit code, and then press
OK
. Then repeat the
process to enter the same PIN again, just to make sure you correctly entered
the PIN you want to use.
Resetting parental controls
So now your kids have grown up and gone away to college, and you no longer want
to deal with blocked programs.
To erase all parental control settings:
1.
From the Home screen menu, navigate to
Settings > Parental controls
, and then
enter your parental control PIN.
2.
In the
Parental controls
screen, highlight
Reset parental controls
.
3.
Follow the instructions on the screen to confirm that you want to erase all
parental control settings.
Tip
: Resetting parental controls also erases your parental control PIN.
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More settings
This section describes the features and settings of the TV that were not covered in
the other parts of this guide.
Guest Mode
Only in connected mode, when you enable Guest Mode, your guests can sign in to
subscription channels using their own account credentials instead of using yours.
Your guests’ credentials are then automatically removed on the date they specify.
By enabling Guest Mode, your guests won’t have access to your personal streaming
channel accounts and won’t be able use your Roku account to make purchases.
Instead, your guests can safely access their own subscription channels. And they
won’t have to remember to sign out before they leave.
To enable Guest Mode:
1.
From the Home screen menu, navigate to
Settings > System > Guest Mode
.
2.
Select
Enter Guest Mode
.
3.
Use the purple directional pad to enter your Roku account PIN in the on-screen
keypad.
4.
Select
OK
to confirm and put the TV into Guest Mode.
Note
: You also can enable and disable Guest Mode remotely logging in to my.roku.com
on your computer or smart phone, logging in to your account, scrolling down to
My
linked devices
, and then selecting
Enable Guest Mode
or
Disable Guest Mode
, respectively.
After you put your TV into Guest Mode, it is ready to welcome your guests, allowing
them to select a sign-out date. On the home screen, they will find an assortment of
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default subscription channels They can enjoy free content from The Roku Channel
and many others, or sign-in and watch movies and TV programs from their own
subscriptions and saved content libraries. Your guests can use the Roku Channel
Store to find and add channels they watch at home with confidence that they
automatically will be removed on their sign-out date.
For more information about the experience your guests will have when Guest Mode is
enabled, see:
https://support.roku.com/article/360015612834--how-do-i-set-up-auto-sign-out-
mode-for-my-guests-
To disable Guest Mode:
1.
Press
HOME
to return to the Home screen menu.
2.
Navigate to
Settings > System > Guest Mode
.
3.
Select
Exit Guest Mode
.
4.
Use the purple directional pad to enter your Roku account PIN in the on-screen
keypad.
5.
Select
OK
and confirm that you want to disable Guest Mode.
After you disable Guest Mode, all of your original settings are restored and your
channels are reinstalled. You might need to sign in to your subscription channels
again to access your content.
Note
: Any game data that was stored on your Roku device is not restored.
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Network settings
If needed, you can change your network settings at any time. For example, if you
change the name of your wireless network (its SSID) or its password, you will need to
change your TV’s settings so that it can continue to connect. Also, if you decided not
to connect to the Internet in Guided Setup, you can use network settings to connect
at a later time.
To change network settings, from the Home screen menu, navigate to
Settings >
Network
, and then press
RIGHT
. At this point, you can choose from among the following
options:
• About
– Lists important information about your current network connection,
such as status, connection type, IP addresses, and MAC address. This
information is often useful when contacting customer support with connection
issues.
• Check connection
– Select your existing network connection type, and then press
OK
to start checking the network connection. The TV uses your current network
information to reconfirm the wireless or wired network connection to the local
network and the Internet connection.
• Set up connection
– Select a network connection type, and then select the option
to set up a new connection. Follow the on-screen instructions to complete the
network connection. For help with each of the steps, see Network connection.
• Bandwidth saver
– Enable or disable this feature as appropriate. If
On
, your TV
prompts you to stop streaming if you haven’t used the remote control within
the past four hours. If you do not respond, streaming stops to save your data
allocation and increase the network bandwidth available to other devices in
your home. Change to
Off
to disable the automatic bandwidth saving feature.
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Note
: Some networks, such as those found in dorm rooms, hotels, and other public
places, may require you to read and agree to terms, enter a code, or provide
identifying information before letting you connect to the Internet. For more
information, see Using your TV in a hotel or dorm room.
ZIP Code
Your TV needs to know your ZIP Code so that it can display the correct channels and
program guide information. It attempts to determine your location by using
information from your Internet connection; however, the information available from
this source is not always accurate. To ensure you have the most accurate program
guide information, use the
ZIP Code
option to enter your correct code.
To set your correct ZIP Code, from the Home screen menu, navigate to
Settings > System
> ZIP Code
, and then press
RIGHT
. Use the purple directional pad to enter your ZIP Code
in the on-screen keypad, and then select
OK
.
Time settings
You can change time settings to suit your preferences. You can find the following
settings by navigating from the Home screen menu to
Settings > System > Time
:
• Sleep timer
– Set a time delay after which the TV will automatically shut off. This
setting reflects the setting you can make in the
Options
menu from any TV input,
as explained in Options menu settings.
Note
: The sleep timer setting is not input specific, and also can be set by using
the
Sleep timer
shortcut in the Home screen grid.
• Time zone
– Correct time zone information is needed to correctly display
program data. Choose whether to set the time zone automatically or manually,
and if set manually, select your current time zone. Usually, a TV connected to
the Internet can discover its own time zone automatically, but sometimes a TV
that is not connected to the Internet cannot and so must be set manually.
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Initially, this setting is made when you set up the TV tuner, as explained in
Setting up live TV.
• Clock format
– Choose whether to display time in a 12-hour or 24-hour format, or
to turn off time display. This setting is available only on TVs that are connected
to the Internet. Non-connected TVs do not display the time.
Scan again for live TV channels
There will be times when you need to create a new channel list. For example, you:
•
Change cable providers
•
Reorient your TV antenna
•
Move to a different city with different channels
Whenever you need to update your TV channel list, you can repeat the channel scan.
Tip
: Even if you don’t change anything related to your TV channel reception, you
should repeat the channel scan from time to time to make sure you are receiving all of
the latest channels. Broadcasters add and remove channels, move channels to
different parts of the spectrum, and change the power levels of their channels
periodically.
Note
: Repeating the tuner channel scan unhides all hidden channels.
To repeat the channel scan, highlight the
Live TV
tile on the Home screen, and then
press
STAR
Þ
. Next, select
Scan for channels
and press
OK
. After that, the screens and
options that appear during this process are identical to those described in How do I
set up the TV tuner?
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HDMI
®
mode (4K models only)
On 4K (UHD) TVs, you can independently configure each
HDMI
input to match the
capabilities of the connected device. From the Home screen menu, navigate to
Settings
> TV inputs
, and then select an enabled
HDMI
input. Next, select
HDMI mode
and then
select one of the following settings:
• Auto
– Let the TV determine the best setting. Use this option unless your HDMI
®
device does not correctly communicate its HDMI
®
version information.
• HDMI 1.4
– Configure the input for compatibility with HDMI
®
version 1.4, which
supports a maximum refresh rate of 30 Hz at full UHD resolution. Most HDMI
®
devices will work correctly with the TV in this mode.
• HDMI 2.0
– Configure the input for compatibility with HDMI
®
version 2.0, which
supports a maximum refresh rate of 60 Hz at full UHD resolution. You must use
this mode to view HDR content from the device connected to this
HDMI
input.
However, note that many older HDMI
®
devices do not work correctly when the
TV’s
HDMI
input is set to this mode.
Control by mobile apps
You can choose the level of control you want to allow your TV to accept from
external devices, such as smart phones, tablets, and virtual assistants. Device connect
settings enable other devices, including the Roku mobile app, to control your TV over
the local area network in your home.
To adjust the level of external control access:
1.
From the Home screen menu, navigate to
Settings > System > Advanced system
settings > Control by mobile apps
.
2.
Select
Network access
.
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3.
Select one of the following settings:
• Default
– Devices can connect only through a private network address, and
accept commands only from other private network addresses on your home
network. This setting is suitable for most cases, including use of the Roku
mobile app on your smartphone.
• Permissive
– Devices can connect under all conditions, but accept commands
only from private network addresses or the same subnetwork within your
home network. This setting might be required when attempting to operate
the TV from a third-party application, for example, one of the Internet of
Things (IoT) applications such as ifttt.com.
• Disabled
– Device connection is completely disabled. The TV does not accept
external commands from any source, including the Roku mobile app.
TCL • Roku TV premium audio
Your TCL • Roku TV works with several Roku premium audio products, including the
Roku Smart Soundbar, TCL • Roku TV Wireless Speakers and the Roku Wireless
Subwoofer. Hold down
HOME
for a few seconds to start the pairing process, and
then follow the instructions on your TV screen to complete pairing.
With TCL • Roku TV premium audio devices, you can listen to all of your TV programs
as well as the sound from any streaming channel. Select audio-only channels even let
you listen to music with the TV screen turned off. After you have paired your speakers
with your TCL • Roku TV, all sound normally comes from the paired speakers instead
of the internal TV speakers.
If you have connected a Roku Smart Soundbar to your TCL • Roku TV, you can use
the TV’s
Sound settings
menu to control sound options, including sound mode, volume
mode, speech clarity and virtual surround sound. See Roku Smart Soundbar for
details.
146
Home theater configuration
Your TV has several features that make it an ideal TV for a home theater. But you
might not notice them because they remain in the background until you decide to use
them.
Turning off the TV speakers for home theater use
You can turn off the TV’s built-in speakers if desired by changing the setting under
Settings > Audio > Speakers
and change the setting. However, if you use an
HDMI ARC
or
HDMI eARC
connection with CEC enabled, the TV automatically mutes its internal
speakers when it sends sound to an external device. It also mutes all sound when you
use the headphone jack on the TV, private listening through the Roku Enhanced
remote or the Roku mobile app.
Setting up a digital audio connection
To take advantage of your TV’s advanced audio capabilities, connect it to an external
amplifier, receiver, or soundbar by using either of these two digital audio connections:
• HDMI ARC or HDMI eARC
– The HDMI
®
Audio Return Channel (ARC) or on
select TVs only, the HDMI
®
Enhanced ARC (eARC) connector enables
the TV to output digital audio on one of its HDMI
®
connectors. The
connected amplifier then can function simultaneously as an input source to the
TV, if needed, without the need to use additional cables.
To use the ARC or eARC capability, you must connect an HDMI
®
cable from
your amplifier’s HDMI
®
ARC or eARC connector to the
HDMI ARC
or
HDMI eARC
connector on the TV. You also must do the following:
•
Be sure your HDMI
®
cable is HDMI
®
certified.
•
Enable
HDMI ARC
under
Settings > System > Control other devices (CEC)
, as explained
in Enable HDMI
®
ARC.
147
• S/PDIF optical
– The S/PDIF optical connector outputs a digital audio
signal. To use the optical output, connect a TOSLINK optical cable
from the amplifier to the Optical or S/PDIF connector on the TV.
Important
: To make sure the S/PDIF outputs audio reliably, you must turn off the
TV’s speakers. To do so, from the Home screen menu, navigate to
Settings > Audio
> Speakers
and change the setting to
Off
.
Note
: Dolby Audio™ support for Dolby Digital Plus™ format is not available
through the S/ PDIF optical output. This format is only available through the
HDMI ARC
connection.
Tip
: Even when you use S/PDIF for audio, the TV can correctly detect more
audio formats if you connect an HDMI
®
cable between the TV’s
HDMI ARC
or
HDMI
eARC
port and the receiver’s ARC or eARC port.
Choosing an audio format
After making the required HDMI
®
ARC, eARC, or S/PDIF optical connection, go to
Settings > Audio > Digital audio format
and select the audio format to use.
Choosing
Auto
is the easy solution, and generally provides good results. However, if
you have a high-end sound system and want to make sure you are getting the best
sound quality available in the programs you are watching, you can choose another
setting.
• Auto
– Automatically detects the incoming audio format and transcodes it to a
compatible available format for the audio output (ARC, eARC, or S/PDIF).
• Passthrough
– Passes through the input audio to the connected receiver without
transcoding, sometimes resulting in better audio quality especially for high-end
audio formats such as those that take advantage of the higher bandwidth of
eARC, including Dolby MAT and Dolby Digital Plus 7.1, among others.
• Stereo
– Always outputs stereo, regardless of input audio format.
148
• Custom
– When selected, reveals the following additional options for Dobly and
DTS audio:
• Dolby
– Converts all input formats to either Dolby Digital or Dolby Digital
Plus, according to the option you choose:
• Dolby Digital
– Converts all input formats to Dolby Digital.
• Dolby Digital Plus
– Converts all input formats to Dolby Digital Plus.
• DTS
– If you select
On
, converts all audio sources except DTS to Dolby Digital
or Dolby Digital Plus according to the Dolby option you selected. If DTS is
detected and the receiver supports DTS, this option passes through the
DTS audio without modification. If you select
Off
, the TV does not detect or
pass through DTS audio.
Note
: DTS audio formats are meant to be used with ARC, eARC, or S/PDIF
connections to a DTS-capable home theater receiver. If you enable DTS when using
the TV speakers, you might not hear any audio.
Turning off the TV screen while listening to music
Certain music channels enable you to turn off the TV screen while streaming music to
your TV speakers, soundbar, home theater receiver, or TCL • Roku TV Wireless
Speakers.
To turn off the TV screen on supported channels:
1.
Press
STAR Þ
to display the Options menu.
2.
Press
DOWN
to highlight
Turn off display
.
3.
Press
OK
.
Note
: This feature is available only on select streaming audio channels, and only when
the TV is operating in connected mode with
Fast TV Start
enabled. To enable
Fast TV Start
,
from the Home screen menu, navigate to
Settings > System > Power
.
149
Controlling other devices through CEC
Consumer Electronics Control (CEC) enables your TV and other CEC-compatible
home entertainment devices to control one another in various ways. First, the CEC-
compatible devices must “discover” one another and report their capabilities. After
this, one device can control another according to the features you enable. For
example, playing a disc on a Blu-ray™ player could switch the TV to the Blu-ray™
player’s input. Or, powering off the TV could also power off the Blu-ray™ player and
the home theater receiver.
Discover connected CEC devices
To discover CEC devices:
1.
Make sure that your CEC-compatible devices are connected to the TV with a
suitable certified HDMI
®
Cable that supports HDMI
®
ARC and CEC control.
2.
Turn on each device and make sure all devices are CEC enabled.
Tip
: Some manufacturers have their own branded names for CEC functionality,
so you might need to read the product documentation to correctly identify the
CEC features of the device.
3.
On the TV’s Home screen menu, navigate to
Settings > System > Control other devices
(CEC)
and then select
Search for CEC devices
. Press
OK
to repeat the discovery
process, if necessary.
When finished, the TV displays a list of CEC devices that are connected to each
HDMI
input, as well as any devices that had previously been connected. The TV remembers
the names of multiple CEC devices even when they are no longer connected. If the list
is longer than the allowed space, press
STAR
Þ
to see a complete list in a scrollable
window.
Enable HDMI
®
ARC or eARC
HDMI
®
ARC, or on selected TVs, eARC, is the audio return channel that is available on
one of the TV’s
HDMI
ports. The audio return channel enables you to send Dolby
150
Audio™ content or DTS audio content back to a home theater receiver that is also
sending an audio and video signal into the TV. Using HDMI
®
ARC or eARC reduces the
number of cables needed and controls the volume and mute state of the receiver
while watching TV.
HDMI
®
ARC or eARC is disabled by default. To enable it, in the Home screen menu,
navigate to
Settings > System > Control other devices (CEC)
, and then highlight
HDMI ARC
. Press
OK
to enable or disable the feature.
Enable 1-touch play
1-touch play enables a device to control which TV input is active. For example,
pressing
Play
on your Blu-ray™ player switches the TV to the Blu-ray™ input.
1-touch play is disabled by default. To enable 1-touch play, from the Home screen
menu, navigate to
Settings > System > Control other devices (CEC)
and highlight
1-touch play
.
Press
OK
to enable or disable the feature.
Enable system standby
The system standby feature causes other devices to power off when you power off
your TV. Depending on the CEC System Standby implementation, it also might enable
connected devices to power off your TV when you power off the device.
System standby is disabled by default. To enable system standby, in the Home screen
menu, navigate to
Settings > System > Control other devices (CEC)
and highlight
System standby
.
Press
OK
to enable or disable the feature.
Restart the TV
You can restart the TV when necessary. Restarting has the same effect as unplugging
the TV power and then plugging it in again.
To restart the TV, navigate to
Settings > System > Power
, and then select
System restart
.
Highlight
Restart
, and then press
OK
to confirm restart.
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While the TV restarts, the screen goes dark for a few seconds, and then displays the
startup screen for a few more seconds. When the restart operation completes, the TV
displays the activity you selected in Power on settings.
Reset the TV
You can choose to reset only the TV picture and audio settings to their original
values, or perform a full factory reset to return the TV to the state it was in when you
first unpacked and turned it on.
Reset audio/video settings
To reset only the TV picture and audio settings to their original values, navigate to
Settings > System > Advanced system settings > Factory reset
, and then highlight
Reset TV
audio/video settings
. Read the information on the screen to make sure you understand
what the reset operation does.
To proceed with the reset operation, press
PLAY/PAUSE
three times in a row.
Factory reset everything
A full factory reset returns the TV’s settings to their original state and removes all
personally identifiable information from the TV. When finished, you must repeat
Guided Setup, reconnecting to the Internet, re-linking your Roku account, and
reloading any streaming channels. You also must repeat live TV setup and input
configuration.
Factory reset is the recommended choice if you want to transfer the TV to another
owner, and it is the only choice if you want to switch from Store mode to Home mode
(if you inadvertently selected Store mode during Guided Setup).
To perform a factory reset, navigate to
Settings > System > Advanced system settings > Factory
reset
, and then highlight
Factory reset everything
. Read the information on the screen to
make sure you understand what this reset operation does.
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To proceed with the full factory reset, use the on-screen number pad to enter the
code displayed on the screen, and then select
OK
to proceed.
When the factory reset operation completes, the TV restarts and displays the first
Guided Setup screen.
What if I can’t access the Factory Reset option?
It is possible for your TV to get into a state where you cannot access the various
menus, including the menu option that lets you perform a factory reset operation. If
that happens, you can force the TV to reset by following these steps.
Models with a RESET button
1.
Using a straightened paper clip or ball-point pen, press and hold the recessed
RESET button on the TV connector panel.
2.
Continue to hold the RESET button for approximately 12 seconds.
When the reset cycle completes, the status indicator comes on dim.
3.
Release the RESET button. The TV is now powered off.
4.
Turn on the TV and proceed through Guided Setup. See Guided Setup.
Models without a RESET button
1.
On the TV panel (not the remote) press and hold down the MUTE and POWER
buttons.
2.
Unplug the TV power, and then plug it in while continuing to hold down the
MUTE and POWER buttons.
3.
When you see the startup screen appear on the TV, release the buttons.
4.
Turn on the TV and proceed through Guided Setup. See Guided Setup.
153
Network connection reset
If you want to remove your network connection information without disturbing other
settings, navigate from the Home screen menu to
Settings > System > Advanced systems
settings > Network connection reset
, and then select
Reset connection
.
When you select this option, the TV removes your wireless network information,
including the name of the connection (its SSID) and your wireless password, if any,
and then it restarts. After restarting, your TV retains all of its other settings including
its association with your Roku account.
After resetting your network connection, navigate from the Home screen menu to
Settings > Network > Set up new connection
to set up your network connection and enjoy all
of the benefits of your connected TV.
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Roku account PIN
When you created your Roku account, you were given the opportunity to create a
PIN code and to specify when it must be used. Roku lets you optionally require that
users enter your PIN as an additional verification method when making purchases
through the TV or adding items from the Roku Channel Store. In addition, you must
have a Roku account PIN before you can enable or disable Guest Mode.
If you created a Roku account PIN and want to change it, or you don’t remember your
PIN, or if you didn’t create a Roku account PIN and want to add one, you can easily
make these changes.
1.
On a computer, tablet, or smartphone, use your web browser to go to
https://my.roku.com and sign in.
After signing in, the
My account
page appears.
2.
Under
PIN preference
, click
Update
to open the
Choose your PIN preferences
page.
3.
Skip this step if you just want to change your PIN. Otherwise, choose the
option you prefer from among those listed:
•
Require a PIN to make purchases or to add any item from the Channel
Store.
•
Require a PIN to make purchases.
•
Do not require a PIN to make purchases.
4.
If you choose either of the first two options, enter your PIN twice in the
appropriate boxes.
5.
Click
Save Changes
to save your changes and return to the
My Account
page. Note
that your current setting is described under
PIN preference
.
155
Update the TV
If your TV is operating in connected mode, it will automatically get updates from time
to time. You don’t need to do anything. But if you are aware that an update is
available and you don’t want to wait until the TV updates itself, you can manually
check for updates.
If your TV is operating in non-connected mode, you can still get updates by using a
USB flash drive.
You can download an updated User Guide that matches your TCL • Roku TV software
version from the Roku web site at:
www.roku.com/support
To determine your current TCL • Roku TV software version, go to
Settings > System >
About
, and then press
OK
or navigate to the right.
Checking for updates on a connected TV
If you’re one of those people who has to have the latest, most up-to-date features the
moment they are available, you can check for updates as often as you want.
To check for updates, navigate to
Settings > System > System update
, and then select
Check
now
. The TV responds either with a message saying that your TV is up to date, or with
a message saying that an update is available.
Follow the instructions on the screen to install the system update.
Note
: Sometimes system updates install new system software, and other times they
install new features for streaming channels. Therefore, you won’t always see a change
in the behavior of your TV after a system update.
156
Getting updates on a non-connected TV
If your TV is not connected to the Internet, you can still get system updates by using
a USB flash drive and a computer with an Internet connection.
To get a system update, navigate to
Settings > System > System update
:
The
System update
screen on a non-connected TV gives you the opportunity to connect
your TV to the Internet to automatically receive updates. We recommend this option
if it is possible in your situation. To proceed, select
Connect to the Internet
and follow the
instructions in What if I didn’t connect my TV?.
Otherwise, if you can’t connect to the Internet, select
I can’t connect
, and then follow the
instructions on the screen. Here’s a summary:
1.
On an Internet-connected computer, go to the web site displayed on the
System
update
screen.
2.
On the
USB Update
web page, select the correct brand and model, and then click
Next
.
3.
Click
Download Software
, and then save the file to the root folder of a standard
USB flash drive.
157
USB flash drive
Any normal USB flash drive will work, provided it has a FAT-16 or FAT-32 file system
format. (This is the default for most flash drives.)
The size of the download is small—usually less than 100 MB—and so will fit on most any
size flash drive you might have.
4.
When the download finishes, take the USB flash drive to the TV and plug it into
the USB port. When you do, the TV validates the files on the flash drive and
displays a 12-digit code.
5.
Write down the code and the web address, and take this information back to
your Internet-connected computer.
6.
On the
12-digit code
page, enter the code your TV displayed, and then click
Next
.
7.
On the
6-digit code
page, write down the 6-digit code that appears, and then
take it back to your TV.
12- and 6-digit codes
The USB update process uses a pair of codes to validate that you are authorized to
install an update, and to ensure you are not attempting to install an old, unsupported
version of the system software.
8.
Using the TV remote, select
Next
to move to the next screen, and then use the
on-screen keyboard to enter the 6-digit code. When finished, select
OK
. The
system update begins. Do not remove the USB flash drive until the TV restarts.
When the update finishes, the TV restarts. You can check the new version number by
navigating to
Settings > System > About
.
158
Other devices
Mirror your phone or tablet
Only in connected mode, your TV has a feature called screen mirroring that lets you
mirror your compatible smartphone or tablet on your TV. Share videos, photos, web
pages, and more from compatible devices.
By default, your TV’s screen mirroring mode is set to
Prompt
. In this mode, when your
TV receives a screen mirroring request, it prompts you with the following options,
unless you have previously selected
Always allow
or
Never allow
for the device:
• Always accept
– Always accept mirrored content from the mobile device without
additional prompting in the future for this device.
• Accept
– Accept mirrored content from the mobile device this time only. Prompt
again next time this device attempts to mirror content.
• Ignore
– Do not accept mirrored content from the mobile device at this time.
Prompt again next time this device attempts to mirror content.
• Always ignore
– Never accept mirrored content from this mobile device.
Note
: You can manage and change the list of devices that are set to
Always allow
or
Never allow
by navigating from the Home screen menu to
Settings > System > Screen
mirroring > Screen mirroring devices
.
•
If you prefer to always allow all screen mirroring attempts without prompting,
go to
Settings > System > Screen mirroring
, and then change the
Screen mirroring mode
to
Always allow
.
•
If you prefer to never allow screen mirroring from any device, change the
Screen
mirroring mode
to
Never allow
.
159
For information on which devices may work with screen mirroring and instructions on
how to use it, go to the following link on the Roku web site:
go.roku.com/screenmirroring
Roku mobile app
Roku makes the Roku mobile app free for compatible iOS
®
and Android™ mobile
devices.
The Roku mobile app is an alternative control center for your TCL • Roku TV, plus a
way to stream Roku content while you are on the go. The Roku mobile app helps you
find and add new Roku Channels, more easily search and find something to watch and
even use your voice to search without typing.
Find more information and get the Roku mobile app by using the following link to the
Roku web site:
go.roku.com/mobileapp
Private Listening on the Roku mobile app
Only on compatible Apple and Android devices, the Roku mobile app enables you to
use headphones connected to your device to listen to streaming programs and live
digital TV channels. Make sure you have the latest version of the Roku mobile app
before using this feature.
For more information, go to the following link on the Roku web site:
go.roku.com/privatelistening
160
Universal remotes
In many cases, you can program your cable or satellite universal remote to also
control your TV. You will need to have instructions for programming the remote
handy. Check with your cable or satellite provider for instructions.
For details on how to set up the TV to work with universal remotes, go to the
following link on the Roku web site:
go.roku.com/universalremote
161
FAQ
For the latest answers to Frequently Asked Questions, visit the Roku support website:
go.roku.com/support
162
Other information
FCC Information
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
4-Series, include models (S431/S433/S435)
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Supplier Name: TTE Technology, Inc. (dba TCL North America)
Supplier Address: 1860 Compton Avenue, Corona, California 92881, USA
Supplier phone number and internet contact information: 1-877-300-8837
support.tcl.com/us.
Battery Caution & Disposal Information
1.
For best results, use alkaline type batteries.
2.
Install only new batteries of the same type in your product.
3.
Failure to insert batteries in the correct polarity, as indicated in the battery
compartment, may shorten the life of the batteries or cause batteries to leak.
4.
Do not mix old and new batteries.
5.
Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
163
6.
Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or
Nickel Metal Hydride) batteries.
7.
Do not dispose of batteries in fire.
8.
Batteries should be recycled or disposed of as per state and local guidelines.
9.
Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD
(for example, in the case of some lithium BATTERY types).
Electronics & Packaging Recycling Information
For information on recycling your old TVs, sound bars, and home comfort products,
and to find drop-off locations in your area, please visit the
Electronics Recycling”
area of the TCL website at www.tcl.com. Click on our convenient interactive map to
quickly locate a solution in your community. TCL encourages consumers to always
look for a recycling or reuse alternative to discarding televisions and other electronics,
and in many areas TCL has programs for consumers to drop-off and recycle
televisions free of charge.
Look for convenient How2Recycle
®
labels on the product box for help preparing your
new TV packaging for recycling. These labels show important information identifying
the various types of packaging material included with you new TV along with easy-to-
understand recycling instructions.
Warning
: To avoid the danger of suffocation, keep plastic packaging away from pets,
babies, and children. Do not use packaging bags in cribs, beds, carriages, or playpens.
Care and Cleaning
•
: Turn off your TV before cleaning.
•
Clean the TV as needed using a soft lint-free cloth. Be sure to occasionally
dust the ventilation slots in the cabinet to help assure adequate ventilation.
•
Never use strong cleaning agents, such as ammonia-based
cleaners, or abrasive powder. These types of cleaners will damage the TV.
The TV’s screen may be cleaned with a soft, lint-free cloth as well. Take care
not to scratch or mar the screen. If necessary, you may use a cloth
dampened with warm water. While cleaning, do not spray liquid directly on
the screen, or allow liquid to run down the screen and inside the TV. Also,
never place drinks or vases with water on top of the TV. This could increase
the risk of fire, shock hazard or damage to the TV.
164
Television Specifications
•
Broadcasting system
US System NTSC-M, ATSC standard (8VSB),
QAM
•
Receiving Channels
VHF2
-
13, UHF14
-
69, CATV 14
-
36 (A)
-
(W), 37
-
59
(AA)- (WW), 60-85 (AAA)-(ZZZ), 86-94 (86)-
(94), 95-99 (A-5)-(A-1), 100-135(100)-(135), 01
(4A)
•
Tuner type
Frequency synthesized
•
Operating Temperature
5°C to 35°C (41°F to 95°F)
•
Operating Humidity
20% to 80%, non-condensing
•
Storage Temperature
-15°C to 45°C (5°F to 113°F)
•
Storage Humidity
10% to 90%, non-condensing
Notices
TCL North America Limited Warranty
What your warranty covers: Defects in materials or workmanship to the original
owner of this TCL product when purchased as new from an Authorized Dealer of TCL
brand products and packaged with this warranty statement.
WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) Months from the original date of purchase.
Parts: Twelve (12) Months from the original date of purchase.
WARRANTY PERIOD (COMMERCIAL USE):
Labor: Six (6) Months from the original date of purchase.
Parts: Six (6) Months from the original date of purchase.
Commercial Use includes, but is not limited to, the use of this product in a commercial
or business environment, the use of this product in an institution or for institutional
purposes, or for other commercial purposes including rental purposes.
Should your TCL device prove to be defective in material or workmanship under
normal use during the warranty period listed above, effective from the date of original
consumer purchase of the product, TCL North America at its sole discretion will, (1)
165
pay an Authorized TCL Service Center for both labor charges and parts to repair your
device, or (2) replace your device with a new or refurbished/recertified equivalent
product. If repaired at an Authorized TCL Service Center, TCL is not responsible for
the transportation costs to the Authorized TCL Service Center. However, TCL will pay
for the return shipping. TCL will provide instructions for the packaging and shipping
of the unit. Units that are improperly packed and damaged during shipping are not
covered under this limited product warranty. This limited product warranty is good
only to the original purchaser of the product and effective only when used in North
America. You must have your original purchase receipt or proof of purchase (bill of
sale or receipted invoice) which states the condition of the unit (new, used), the unit’s
date of purchase, place of purchase, and model/serial number.
HOW SERVICE IS HANDLED: Call 1-800-825-6747 and choose the appropriate
prompt. Please have product type, model number, serial number, and ZIP code ready.
Troubleshooting and prior approval from a TCL representative MUST occur before
sending in your product for repair.
Product Registration Information
You can find the model number and serial number on a label on the back or side of
the product. Register your product online at register.tcl.com.
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED
WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS
DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING
WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR
TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN
IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY
NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL
PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS
WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT
WWW.TCL.COM/EN TO VIEW THE MOST CURRENT VERSION.
166
THIS LIMITED PRODUCT WARRANTY DOES NOT APPLY TO:
1. Service calls to your home for delivery or pick-up, installation, instruction,
replacement of house fuses, connection of house wiring or plumbing, or to correct
unauthorized repairs.
2. Failure of the product to perform due to signal reception problems not caused by
your unit, or due to power failures or interruptions or inadequate electrical service.
3. Damage caused by transportation or handling, including damage during shipment
from a Retailer (please contact your Retailer for assistance).
4. Damage caused to the product by accident, vermin, lightning, wind(s), fire, flood(s),
or act(s) of God.
5. Damage caused by operating the product in a corrosive or wet atmosphere.
6. Repairs when your TCL product is used in other-than-normal, single-family
household use, or contrary to the instructions described in the product User’s Guide.
7. Damage resulting from accident, alteration, misuse, abuse, neglect, insects, normal
wear-and-tear, cosmetic damage, mishandling, power line surges, improper or faulty
installation, or improper repair or maintenance. Improper repair includes the use of
parts not approved or specified by TCL.
8. Markings or images on the product’s LCD/LED panel resulting from viewing fixed
images (including but not limited to certain 4:3 images on wide screen televisions,
and/or data or images in fixed screen locations from banners, video games, or certain
broadcast networks).
9. Normal maintenance as described in the User’s Guide (including but not limited to
cleaning or replacing filters, cleaning coils, or other normal maintenance).
10. Use of accessories or components that are not compatible with this product.
11. Products with altered, missing, defaced, unreadable, or removed serial numbers.
12. Changes in the appearance of the product that do not affect product performance.
13. Increases in utility costs and/or additional utility expenses.
14. Products purchased from non-authorized TCL resellers.
15. Products sold in any condition other than new from the original manufacturer, or
sold outside of North America.
The cost of repair or replacement under these excluded circumstances shall be borne
by the consumer.
CONTACT INFORMATION:
TCL North America
1860 Compton Ave
Corona, California 92881
1- 800-825-6747
www.tcl.com/en
167
Legal statement
Please note—Use of the Roku TV is governed by the Roku TV End User License Agreement (see below). In addition, an
end user online profile and billing account with Roku, Inc. (“Roku”) on Roku’s website (“Roku Account”) is required to
stream content via the Internet using your Roku TV. A Roku Account gives you access to movies, television shows,
and other audio-visual entertainment in the “Roku Channel Store,” a storefront of applications provided by Roku via
your device’s on-screen menu. After your Roku Account is created, you can link your Roku TV to your account. By
using the Roku TV, you agree to these statements. For the avoidance of doubt, the content disclaimer set forth herein
shall refer to all content and channels accessible and available on the Roku TV, including those available via the Roku
®
streaming platform, as well as broadcast cable.
Due to the various capabilities of the Roku TV, as well as limitations in the available content available therein, certain
features, applications, and services may not be available on all Roku TV s, or in all territories. Some features on the
Roku TV may also require additional peripheral devices or membership fees that are sold separately. Please visit the
Roku, Inc. website for more information on the Roku TV and content availability. The services and availability of
content on the Roku TV are subject to change from time to time without prior notice.
All content and services accessible through the Roku TV belong to Roku, Inc. or third parties and are protected by
copyright, patent, trademark and/or other intellectual property laws. Such content and services are provided solely for
your personal noncommercial use. You may not use any content or services in a manner that has not been authorized
by the content owner or service provider. Without limiting the foregoing, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or
services displayed through the Roku TV.
Third party services may be changed, suspended, removed, terminated or interrupted, or access may be disabled at
any time, without notice, and Roku makes no representation or warranty that any content or service will remain
available for any period of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Roku has no control. Without limiting the generality of this statement, Roku
expressly disclaims any responsibility or liability for any change, interruption, disabling, removal of or suspension of
any content or service made available through the Roku TV. Roku, the content providers, or the service providers may
impose limits on the use of or access to certain services or content, in any case and without notice or liability. Any
questions or requests for service relating to the content or services made available on the Roku TV should be
submitted to the respective cable content or service provider or as described in the Roku TV User Guide.
In the event of a conflict between the Roku TV End User Agreement and the terms set forth in this Legal Statement,
the Roku TV End User Agreement shall prevail and control in all circumstances.
The use of this product and any accompanying services are in accordance with, and
governed by, the TCL North America Privacy Policy, which can be viewed at
(www.tcl.com/us/en/terms-privacy), and is subject to change from time to time.
Roku TV Terms of Use
168
Dolby Audio™
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories. Copyright 1992-2015 Dolby
Laboratories. All rights reserved.
Dolby Vision™
Dolby, Dolby Vision, and the double-D symbol are trademarks of Dolby Laboratories.
Manufactured under license from Dolby Laboratories. Confidential unpublished works.
Copyright © 2013-2015 Dolby Laboratories. All rights reserved.
HDMI
®
The terms HDMI
®
and HDMI
®
High-Definition Multimedia Interface, and the HDMI
®
Logo
are trademarks or registered trademarks of HDMI
®
Licensing LLC in the United States
and other countries.
Roku
ROKU, TCL • ROKU TV and the ROKU logo are the trademarks or registered trademarks
of Roku, Inc. All other trademarks and logos herein are the property of their respective
owners.
