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www.SereneLifeHome.com8 www.SereneLifeHome.com 9
CLEANING AND MAINTENANCE
1. Use a wet soft cloth or towel to wipe the massage, with the volatile agents not
allowed.
2. Store it in a dry and well-ventilated place.
3. DO NOT store it in a place with direct sunlight, high temperature or moisture.
WARM PROMPTS
1. In using the massager, please shift the toggle switch to "ON" rst and then aim
the IR sending window on the remote control at the IR receiving window on the
massager. lf the rechargeable battery built in the massage runs low, please
charge it with a power adapter. If the remote control cannot work normally,
please replace the button battery (CR2032) inside it.
2. In charging, please use a power adapter and then shift the toggle switch to
"Charge".
Fault Possible Cause Solution
The massager
cannot be
charged or has
no display in
charging.
Check if the USB charging
cable is properly connected.
Insert the plug of the power
adapter properly.
Check if the toggle switch
of the massager is shifted
to "Charge" position.
Conrm its toggle switch is
shifted to "Charge" position.
Check if the electrode
slices contact close to your
neck skin.
The electrode slices must
contact close to your neck skin.
Check if there are some hairs,
cloths, accessories, etc. at the
contact area of electrode
slices and your skin.
Please remove or separate such
objects.
It displays
normally but
no response
or stimulation
could fell.
Check if the massage
intensity is adjusted.
The intensity is defaulted to Level
0 when booting and needs
adjusting; or some users are not
sensitive to the intensity in Level 1
to 2 and could increase the
intensity properly.
There is a sense
of tingling
Check if the electrode slices
contact close to your neck
skin.
Wet your neck skin with a wet towel
rst and then contact the electrode
slices close to the skin, and then
adjust properly the intensity and
massage mode.
Check if the massage lasts too
long.
It is suitable to massage for 10 to
20 minutes every time and not to
exceed twice a day.
Check if the massage intensity
is too high.
Properly reduce the intensity.
Check if your skin is allergic to
electrode slices.
The cold weather causes your
skin dry.
Check if your skin has a history of
allergy. If slight, please reduce the
massage time; if serious, please
stop using the massager and then
seek for desensitization treatment.
Wet your skin and the surface of
electrode slices with a wet towel.
Fault Possible Cause Solution
Use the massager after
staying up late.
Please use it the next day as
the electrolyte reduces after
staying up late.
Check if your neck skin
contact close to electrode
slices.
Contact them close to your
skin and then adjust properly
the intensity.
There is no
sense of
tingling.
Check if there is some dirt
or oil stain on electrode slices.
Clean their surfaces.
A red mark is
left after use.
Check ifthere is a serious
sense of tingling or if some
other unguent is applied
during use of the massager.
Please stop using the massager
and the red mark will disappear
in 3 to 5 days generally.
Check if there are some
hairs or accessories at the
contact area of electrode
slices and your skin.
Please remove or separate the
accessories or hairs.
The stimulation
felt is weak.
Check if the rechargeable
battery runs low.
If it runs low, please use an
external power supply to supply
the power.
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