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22
TROUBLESHOOTING
Problem Possible Cause Solution
Undercooked
food
a. Cooking time is too short or
power is too low.
b. Food is not completely defrosted.
c. Wrong materials used in
microwave.
d. Oven ventilation ports are
restricted.
a. Increase cooking time and/or
power.
b. Completely defrost food before
cooking.
c. Refer to chart on p. 14 for
materials you can and can’t use.
d. Move unit so there is ample
space around ventilation ports
(see p. 12).
Incompletely
or unevenly
defrosted
food
a. Defrosting time is too short or
power is too low.
b. Wrong materials used in
microwave.
c. Food is not flipped or stirred.
a. Increase defrosting time and/or
power.
b. Refer to chart on p. 14 for
materials you can and can’t use.
c. Flip or stir food midway through
defrosting cycle.
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