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WARRANTY
CUSTOMER SERVICE
RainPoint provides a 1-year warranty against manufacturing defects in
materials and workmanship from the date of purchase.
During the warranty period , we’ll replace free of charge the product
found to be defective under reasonable use and seice as determined
solely by RainPoint.
To place a warranty request, please email us with your order ID at
seice@rainpointus.com and we’ll respond within 24 hours.
LOT NO.: XXXXX (on the back of the timer)
US Free Hotline(English): +1 833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
UK Free Hotline(English Deutsch): +44 800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET )
Email: seice@rainpointus.com
WhatsApp: +1 626-780-5952
Still have trouble with setup , please search for " RainPoint " on Youtube
for installation videos!
If the user manual doesn’t have what you're looking for or you need
other help, please contact us before returning the product to the store
and let us know the LOT NO. of your device.
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EN
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