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Troubleshooting
Toilet Seat and Toilet Lid (Auto open/close)
Trouble Please check
Ref.
Page
The toilet lid closes
on its own
●
Is "Auto open/close" set to "ON"?
You can turn it "OFF".
●
Is "Auto close delay" set to "25 seconds"?
●
The seat switch will not turn on unless you sit on the seat properly.
Sit back on the toilet seat.
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11
The toilet lid and toilet
seat open at the same time
●
Is "Seat/lid" set to "Seat·lid"?
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Stops (or closes)
while opening
●
If the lid or seat hits an obstruction the
rst time it opens after the power plug
is inserted, it may stop (or close) partway during the next operation.
Eliminate any obstructions and unplug the power plug. Insert the power
plug again after about 5 seconds. Then press
"Opening and closing the
toilet seat" button.
-
Cannot open or
close with the
remote control
●
If it opens automatically.
Check "Is the remote control working?"
●
If automatic opening does not work either
The toilet lid may not be mounted correctly.
Mount them correctly.
●
Incorrect detection may occur when operating under
uorescent lights.
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40
-
Toilet Seat and Toilet Lid
Trouble Please check
Ref.
Page
The toilet seat is
cold
●
Is the toilet seat temperature set to "OFF" or a low level?
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●
Is energy saver in operation?
The energy saver feature is on when the "Energy saver" LED is on and the
"Power" LED is off on the main display.
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
You can turn it "OFF" if the energy saver feature is "ON".
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●
Have you been seated for a long time?
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
Stand up from the seat and then use again.
-
●
The seat switch will not turn on unless you sit on the seat properly.
Sit back on the toilet seat.
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●
Is a toilet lid or seat cover installed?
Remove any covers.
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Energy Saver
Trouble Please check
Ref.
Page
The Energy saver LED
does not light up
●
Did you unplug the power plug or was there a power outage?
The "Energy saver" LED on the main display may go off when the power is
turned on even if the energy saver feature is "ON".
(It will turn on within about 24 hours since the setting is retained.)
-
The timer energy saver
feature is not working
●
Did you replace the remote control batteries?
"Timer energy saver" may be canceled when the batteries are replaced.
Set the timer energy saver again at the time you want to start it.
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The auto energy
saver+ or auto
energy saver feature
is not working
●
Because the function takes several days learning the usage conditions before
starting energy saver, the amount of energy saving may be low, depending
on the frequency of use.
Check the energy saver setting.
30
Deodorizer
Trouble Please check
Ref.
Page
The deodorizer
seems to be not
working
●
Is "Deodorizer" set to "OFF"?
Set to "ON".
●
Even after sitting down, you do not hear operation sounds.
Sit back on the toilet seat.
●
If you hear an operation sound from the deodorizer, but odours are not removed.
Clean the deodorizing filter.
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-
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A strange odor is
emitted
●
Are you using an air freshener or deodorizer that you purchased separately?
Doing so may reduce the effectiveness of the product's deodorizer or cause
strange odors.
Remove the air freshener or deodorizer.
-
The auto power deodorizer
feature is not working
●
Is "Auto power deodorizer" set to "OFF"?
Set to "ON".
●
It starts about 10 seconds after you stand up from the toilet seat.
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-
Sanitary
Trouble Please check
Ref.
Page
The soft light, bowl light
and CLEAN indicator
do not light up
●
Is the "Soft light", "Bowl light" and "CLEAN indicator" setting "OFF"?
Set to "ON".
●
If the "CLEAN indicator" LED is not lit, it is time to replace the component that
generates "EWATER+". (Replacement will be charged) Consult the installer,
seller, or TOTO customer service (see contact information on the back cover).
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-
Pre-mist and
after-mist do not
work
●
Is "Auto bowl CLEAN" set to "OFF"?
Set to "ON".
●
The following functions do not work when the toilet seat is open.
Is "Seat/lid" of "Auto open/close" set to [Seat•lid]?
You can change it to "Lid".
●
The pre-mist does not work for about 90 seconds after the after-mist has
nished.
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-
The pre-mist sprays
out spontaneously
●
Because the body sensor can detect movement through the wall or door in
front of the toilet, the "Auto bowl CLEAN" function may cause the toilet to pre-
mist even when you are outside of the bathroom.
You can switch "Auto bowl CLEAN" to OFF.
●
If the cleansing functions (e.g., Rear cleansing and Front cleansing) are not used for
about 8 hours, "Auto bowl CLEAN" starts and mist is sprayed inside the bowl unit.
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Reference
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