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Lexmark X363DN User Manual
Lexmark X363DN
User's Guide Lexmark X264dn, X363dn, X364dn, X364dw
For X363DN.
PDF File Manual
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235 pages
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Contents
Safety information
Learning about the printer
Thank you for choosing this printer!
Finding information about the printer
Selecting a location for the printer
Printer configurations
Basic functions of the scanner
Understanding the ADF and scanner glass
Understanding the printer control panel
Additional printer setup
Installing internal options
Installing a flash memory card
Installing hardware options
Installing a 250- or 550-sheet drawer
Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing printer software
Updating available options in the printer driver
Setting up wireless printing
Information you will need to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
Installing the printer on a wired network
Minimizing your printer's environmental impact
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using Eco-Mode
Adjusting Power Saver using the printer control panel
Adjusting Power Saver using the Embedded Web Server
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Reducing printer noise
Loading paper and specialty media
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Avoiding jams
Loading trays
Using a multipurpose or manual feeder
Using the multipurpose feeder
Using the manual feeder
Paper capacities
Linking and unlinking trays
Linking trays
Unlinking trays
Assigning a Custom Type
name
Changing a Custom Type
name
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Paper sizes supported by the printer
Printing
Printing a document
Printing from a flash drive
Printing on both sides of the paper (duplexing)
Printing specialty documents
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Copying
Making copies
Making a quick copy
Copying using the ADF
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying to transparencies
Copying to letterhead
Customizing copy settings
Copying from one size to another
Making copies using paper from a selected tray
Copying on both sides of the paper (duplexing)
Reducing or enlarging copies
Making a copy lighter or darker
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Pausing the current print job to make copies
Placing an overlay message on each page
Canceling a copy job
Improving copy quality
E-mailing
Getting ready to e-mail
Setting up the e-mail function
Setting up the address book
Creating an e-mail shortcut using the Embedded Web Server
E-mailing a document
Sending an e-mail using the keypad
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Canceling an e-mail
Faxing
Getting the printer ready to fax
Initial fax setup
Choosing a fax connection
Connecting to an analog telephone line
Connecting to a DSL service
Connecting to a PBX or ISDN system
Connecting to a distinctive ring service
Connecting the printer and a telephone or answering machine to the same telephone line
Connecting to an adapter for your country or region
Connecting to a computer with a modem
Setting the outgoing fax name and number
Setting the date and time
Turning daylight saving time on or off
Sending a fax
Sending a fax using the printer control panel
Getting ready to send a fax using the computer
Installing a PostScript driver
Sending a fax using the computer
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the printer control panel
Using shortcuts and the address book
Using fax shortcuts
Using the address book
Customizing fax settings
Changing the fax resolution
Printing incoming faxes on both sides of the paper (duplexing)
Making a fax lighter or darker
Sending a fax at a scheduled time
Forwarding a fax
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Understanding fax options
Original Size
Content
Sides (Duplex)
Resolution
Darkness
Improving fax quality
Scanning to a computer or flash drive
Scanning to a computer
Scanning to a flash drive
Understanding the Scan Center features
Understanding scan profile options
Quick Setup
Format Type
Compression
Default Content
Color
JPEG Quality
Darkness
Resolution
Original Size
Orientation
Duplex
Advanced Imaging
Improving scan quality
Understanding printer menus
Menus list
Paper menu
Default Source menu
Size/Type menu
Configure MP menu
Paper Texture menu
Paper Weight menu
Paper Loading menu
Custom Types menu
Custom Scan Sizes menu
Universal Setup menu
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Network menu
Network Reports menu
Network Card menu
TCP/IP menu
IPv6 menu
Wireless menu
AppleTalk menu
USB menu
Settings menu
General Settings menu
Copy Settings menu
Fax Settings menu
Flash Drive menu
Flash Drive menu
Print Settings
Setup menu
Finishing menu
Quality menu
Utilities menu
PDF menu
PostScript menu
PCL Emul menu
Image menu
Set Date and Time
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the scanner glass
Cleaning the ADF separator rollers
Storing supplies
Checking the status of supplies from a network computer
Moving the printer to another location
Shipping the printer
Ordering supplies
Ordering toner cartridges
Ordering a photoconductor kit
Ordering ADF replacement parts
Replacing supplies
Replacing the toner cartridge
Replacing the photoconductor kit
Administrative support
Finding advanced networking and administrator information
Restoring the factory default settings
Using the Embedded Web Server
Viewing reports
Checking the device status
Restricting access to printer menus
Setting up e-mail alerts
Configuring supply notifications
Copying printer settings to other printers
Clearing jams
Clearing jams
Understanding jam messages and locations
200-201 paper jams
202 paper jam
231 paper jam
233 paper jam
234 paper jam
235 paper jam
242 paper jam
251 paper jam
290â294 paper jams
Troubleshooting
Solving basic printer problems
Printer control panel display is blank or displays only diamonds
Understanding printer messages
Answering
Call complete
Close front door
Defragmenting Flash DO NOT POWER OFF
DO NOT TOUCH Reading flash data DO NOT POWER OFF
Fax failed
Fax Station Name not set up
Fax Station Number not set up
Formatting Flash DO NOT POWER OFF
Hex Trace
Invalid Engine Code
Invalid Network Code
Line busy
Load manual feeder with
Load
with
Memory full, cannot send faxes
Network/Network
No analog phone line
No answer
No dial tone
Power Saver
Programming Engine Code DO NOT POWER OFF
Programming flash DO NOT POWER OFF
Programming System Code DO NOT POWER OFF
Queued for sending
Remove packaging material, check
Remove paper from standard output bin
Scanner ADF Cover Open
Scanner Jam Access Cover Open
Toner is low
Unsupported USB device, please remove
Unsupported USB hub, please remove
USB/USB
Waiting
Waiting for redial
31.yy Replace defective or missing cartridge
34 Short paper
35 Insufficient memory to support Resource Save feature
37 Insufficient memory for Flash Memory Defragment operation
37 Insufficient memory to collate job
38 Memory full
39 Complex page, some data may not have printed
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Network
software error
54 Standard network software error
56 Standard USB port disabled
58 Too many flash options installed
58 Too many trays attached
84 PC Kit life warning
84 Replace PC Kit
88.yy Cartridge is low
200.yy Paper jam
201.yy Paper jam
202.yy Paper jam
231.yy Paper jam
233.yy Paper jam
234.yy Paper jam
235.yy Paper jam
24x.yy Paper jam
251.yy Paper jam
290â292 ADF Scanning Jams
293 Paper Missing
293.02 Flatbed Cover Open
294 ADF Jam
840.01 Scanner Disabled
840.02 Scanner Auto Disabled
Solving printing problems
Jobs do not print
Make sure the printer is ready to print
Check to see if the standard exit bin is full
Check to see if the paper tray is empty
Make sure the correct printer software is installed
Make sure the internal print server is installed properly and working
Make sure you are using a recommended printer cable
Make sure printer cables are securely connected
Multiple-language PDFs do not print
Job takes longer than expected to print
Reduce the complexity of the print job
Change the Page Protect setting to Off
Change environmental settings
Job prints from the wrong tray or on the wrong paper
Check the Paper Type setting
Incorrect characters print
Tray linking does not work
Load the same size and type of paper in each tray
Make sure the Paper Size and Paper Type settings are the same for each tray
Large jobs do not collate
Make sure Collate is set to On
Reduce the complexity of the print job
Unexpected page breaks occur
Solving copy problems
Copier does not respond
Check the display for error messages
Check the power
Scanner unit does not close
Poor copy quality
Check the display for error messages
The toner may be low
The scanner glass may be dirty
The copy is too light or too dark
Check the quality of the original document
Check the document placement
Unwanted toner is in the background
Patterns (moiré) appear in the output
Text is light or disappearing
The output appears washed out or overexposed
The print is skewed
Partial document or photo copies
Check the document placement
Check the Paper Size setting
Unable to pause print job to make copies
Solving scanner problems
Checking an unresponsive scanner
Scan was not successful
Check the cable connections
An error may have occurred in the program
Scanning takes too long or freezes the computer
Other software programs may be interfering with scanning
The scan resolution may be set too high
Poor scanned image quality
Check the display for error messages
The scanner glass may be dirty
Adjust the scan resolution
Check the quality of the original document
Check the document placement
Partial document or photo scans
Check the document placement
Check the paper size setting
Cannot scan from a computer
Check the display for error messages
Check the power
Check the cable connections
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
Check the display for error messages
Check the power
Check the printer connections
Check the telephone wall jack
Review this digital phone service checklist
Check for a dial tone
Temporarily disconnect other equipment
Check for jams
Temporarily disable Call Waiting
Voice Mail service may be interfering with the fax transmission
The printer memory may be full
Can send but not receive faxes
Check to see if the paper tray is empty
Check the ring count delay settings
The toner may be low
Can receive but not send faxes
Make sure the printer is in Fax mode
Make sure the document is loaded properly
Make sure the shortcut number is set up properly
Received fax has poor print quality
Re-send the document
The toner may be low
Make sure the fax transmission speed is not set too high
Solving option problems
Option does not operate correctly or quits after it is installed
Reset the printer
Check to see if the option is connected to the printer
Make sure the option is installed
Make sure the option is selected
Drawers
Make sure the paper is loaded correctly
Reset the printer
Flash memory card
Solving paper feed problems
Paper frequently jams
Check the paper
Make sure there is not too much paper in the tray or feeder
Check the guides
The paper absorbed moisture due to high humidity
Paper jam message remains after jam is cleared
Page that jammed does not reprint after you clear the jam
Solving print quality problems
Isolating print quality problems
Blank pages
Packing material may be on the toner cartridge
The toner may be low
Characters have jagged or uneven edges
Check the print quality settings
Make sure downloaded fonts are supported
Clipped images
Check the guides
Check the paper size setting
Gray background
Ghost images
The photoconductor kit is defective
Check the Media Type setting
Incorrect margins
Check the guides
Check the Paper Size setting
Check the Page size setting
Paper curl
Check the Paper Type setting
The paper has absorbed moisture due to high humidity
Print is too dark
Check the darkness, brightness, and contrast settings
The paper has absorbed moisture due to high humidity
Check the paper
Check the Paper Type setting
The toner cartridge may be defective
Print is too light
Check the darkness, brightness, and contrast settings
The paper has absorbed moisture due to high humidity
Check the paper
Check the Paper Type setting
The toner is low
The toner cartridge may be defective
Skewed print
Check the paper guides
Check the paper
Toner fog or background shading appears on the page
The toner cartridge may be defective
There is toner in the paper path
Toner rubs off
Check the Paper Type setting
Check the Paper Texture setting
Toner specks
The toner cartridge may be defective
There is toner in the paper path
Transparency print quality is poor
Check the transparencies
Check the Paper Type setting
Streaked horizontal lines
The toner may smear when paper is fed from a specific source
The toner cartridge may be defective
Make sure the paper path is clear
There may be excess toner in the paper path
Streaked vertical lines
The toner may smear when paper is fed from a specific source
The toner cartridge is defective
Make sure the paper path is clear
There may be excess toner in the paper path
Solid black or white streaks appear on transparencies or paper
Make sure the fill pattern is correct
Check the paper type
Make sure the toner is distributed evenly in the toner cartridge
The toner cartridge may be defective or low on toner
Embedded Web Server does not open
Check the network connections
Check the network settings
Contacting Customer Support
Notices
Product information
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Noise emission levels
Temperature information
Waste from Electrical and Electronic Equipment (WEEE) directive
Static sensitivity notice
ENERGY STAR
Mercury statement
Laser notice
Laser advisory label
Power consumption
Product power consumption
Power Saver
Off mode
Total energy usage
European Community (EC) directives conformity
Regulatory notices for telecommunication terminal equipment
Notice to users of the US telephone network: FCC requirements
South Africa telecommunications notice
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Notice to Users in the European Union
Regulatory notices for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Industry Canada (Canada)
Taiwan NCC RF notice statement
Notice to users in the European Union
Statement of Limited Warranty
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
Index
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Contents
Table of Contents
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Troubleshooting
Bookmarks
Lexmark X264
dn, X363dn, X36
4dn,
and
X364dw
Use
r's
Gu
ide
Augus
t 2011
www.lex
mark.com
Machine t
ype(s):
7013
Mod
el
(s
):
231, 2
35, 432, 43
6, 43W,
d01, d02, g
d1, gd2, d
n1, dn2,
gd1, gd2
Loading ...
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File type: PDF
File name: 37924444_x363dn.pdf
File size: 5.54 MB
File Language: English
Pages: 235
Author: Lexmark
File created: 2011-08-25
Published:
2023-11-10
Updated: 2023-11-10
Download File
Other documents for Lexmark X363DN
The following documents are available:
Other Documents
User's Guide Lexmark X264dn, X363dn, X364dn, X364dw - (English)
Read Online
|
Download pdf
Quick Reference Lexmark X264dn, X363dn, X364dn, X364dw - (English)
Download
Printer Data Cleanup Guide PDF - (English)
Download
Network Scan Drivers User's Guide - (English)
Download
Virtual Configuration Center Administrator's Guide - (English)
Download
Embedded Web Server — Security Administrator's Guide - (English)
Download
Card Stock and Label Guide - (English)
Download
Universal Print Driver Version 3.0a White Paper - (English)
Download
Product Information Guide - (English)
Download
Printer, Option, and Stand Compatibility Guide - (English)
Download
Printer Drivers for UNIX & Linux Systems - (English)
Download
Paper and Specialty Media Guide PDF - (English)
Download
Specification
Technical Reference - (English)
Download
Photos
Photos:
View Photos
Specifications
Brand:
Lexmark
Model: X363DN
Category:
Printer - Copier - Fax - Scanner
See other models:
CX825DE
X862
T644DTN
XM7155
C524DTN
Related Products
Lexmark X364DN
Lexmark X364DW
Table of Contents
×
Contents
2
Safety information
6
Learning about the printer
8
Thank you for choosing this printer!
8
Finding information about the printer
8
Selecting a location for the printer
9
Printer configurations
10
Basic functions of the scanner
13
Understanding the ADF and scanner glass
14
Understanding the printer control panel
15
Additional printer setup
19
Installing internal options
19
Installing a flash memory card
19
Installing hardware options
21
Installing a 250- or 550-sheet drawer
21
Attaching cables
22
Verifying printer setup
23
Printing a menu settings page
24
Printing a network setup page
24
Setting up the printer software
24
Installing printer software
24
Updating available options in the printer driver
25
Setting up wireless printing
26
Information you will need to set up the printer on a wireless network
26
Installing the printer on a wireless network (Windows)
27
Installing the printer on a wireless network (Macintosh)
28
Installing the printer on a wired network
31
Minimizing your printer's environmental impact
34
Saving paper and toner
34
Using recycled paper
34
Conserving supplies
34
Saving energy
35
Using Eco-Mode
35
Adjusting Power Saver using the printer control panel
36
Adjusting Power Saver using the Embedded Web Server
36
Recycling
36
Recycling Lexmark products
37
Recycling Lexmark packaging
37
Returning Lexmark cartridges for reuse or recycling
37
Reducing printer noise
37
Loading paper and specialty media
39
Setting the Paper Size and Paper Type
39
Configuring Universal paper settings
39
Avoiding jams
40
Loading trays
41
Using a multipurpose or manual feeder
45
Using the multipurpose feeder
45
Using the manual feeder
49
Paper capacities
50
Linking and unlinking trays
51
Linking trays
51
Unlinking trays
51
Assigning a Custom Type
name
51
Changing a Custom Type
name
52
Paper and specialty media guidelines
53
Paper guidelines
53
Paper characteristics
53
Unacceptable paper
54
Selecting paper
54
Selecting preprinted forms and letterhead
54
Using recycled paper and other office papers
55
Storing paper
55
Supported paper sizes, types, and weights
56
Paper types and weights supported by the printer
56
Paper sizes supported by the printer
57
Printing
59
Printing a document
59
Printing from a flash drive
59
Printing on both sides of the paper (duplexing)
61
Printing specialty documents
61
Tips on using letterhead
61
Tips on using transparencies
62
Tips on using envelopes
63
Tips on using labels
63
Tips on using card stock
64
Printing information pages
65
Printing a font sample list
65
Printing a directory list
65
Printing the print quality test pages
65
Canceling a print job
66
Canceling a print job from the printer control panel
66
Canceling a print job from the computer
66
Copying
68
Making copies
68
Making a quick copy
68
Copying using the ADF
68
Copying using the scanner glass
69
Copying photos
69
Copying on specialty media
69
Copying to transparencies
69
Copying to letterhead
70
Customizing copy settings
70
Copying from one size to another
70
Making copies using paper from a selected tray
71
Copying on both sides of the paper (duplexing)
71
Reducing or enlarging copies
72
Making a copy lighter or darker
72
Adjusting copy quality
73
Collating copies
73
Placing separator sheets between copies
74
Copying multiple pages onto a single sheet
74
Pausing the current print job to make copies
75
Placing an overlay message on each page
75
Canceling a copy job
76
Improving copy quality
76
E-mailing
77
Getting ready to e-mail
77
Setting up the e-mail function
77
Setting up the address book
78
Creating an e-mail shortcut using the Embedded Web Server
78
E-mailing a document
78
Sending an e-mail using the keypad
78
Sending an e-mail using a shortcut number
79
Sending an e-mail using the address book
80
Canceling an e-mail
80
Faxing
81
Getting the printer ready to fax
81
Initial fax setup
81
Choosing a fax connection
82
Connecting to an analog telephone line
83
Connecting to a DSL service
83
Connecting to a PBX or ISDN system
84
Connecting to a distinctive ring service
84
Connecting the printer and a telephone or answering machine to the same telephone line
85
Connecting to an adapter for your country or region
86
Connecting to a computer with a modem
90
Setting the outgoing fax name and number
92
Setting the date and time
92
Turning daylight saving time on or off
93
Sending a fax
93
Sending a fax using the printer control panel
93
Getting ready to send a fax using the computer
94
Installing a PostScript driver
94
Sending a fax using the computer
95
Creating shortcuts
96
Creating a fax destination shortcut using the Embedded Web Server
96
Creating a fax destination shortcut using the printer control panel
97
Using shortcuts and the address book
97
Using fax shortcuts
97
Using the address book
98
Customizing fax settings
98
Changing the fax resolution
98
Printing incoming faxes on both sides of the paper (duplexing)
98
Making a fax lighter or darker
98
Sending a fax at a scheduled time
99
Forwarding a fax
99
Viewing a fax log
100
Blocking junk faxes
100
Canceling an outgoing fax
100
Understanding fax options
101
Original Size
101
Content
101
Sides (Duplex)
101
Resolution
101
Darkness
101
Improving fax quality
102
Scanning to a computer or flash drive
103
Scanning to a computer
103
Scanning to a flash drive
104
Understanding the Scan Center features
104
Understanding scan profile options
105
Quick Setup
105
Format Type
105
Compression
105
Default Content
105
Color
105
JPEG Quality
105
Darkness
106
Resolution
106
Original Size
106
Orientation
106
Duplex
106
Advanced Imaging
106
Improving scan quality
106
Understanding printer menus
108
Menus list
108
Paper menu
108
Default Source menu
108
Size/Type menu
109
Configure MP menu
111
Paper Texture menu
111
Paper Weight menu
112
Paper Loading menu
112
Custom Types menu
113
Custom Scan Sizes menu
114
Universal Setup menu
114
Reports menu
115
Reports menu
115
Network/Ports menu
116
Active NIC menu
116
Network menu
116
Network Reports menu
117
Network Card menu
118
TCP/IP menu
118
IPv6 menu
119
Wireless menu
119
AppleTalk menu
120
USB menu
121
Settings menu
122
General Settings menu
122
Copy Settings menu
125
Fax Settings menu
127
Flash Drive menu
132
Flash Drive menu
132
Print Settings
135
Setup menu
135
Finishing menu
136
Quality menu
138
Utilities menu
139
PDF menu
140
PostScript menu
140
PCL Emul menu
141
Image menu
143
Set Date and Time
143
Maintaining the printer
146
Cleaning the exterior of the printer
146
Cleaning the scanner glass
146
Cleaning the ADF separator rollers
147
Storing supplies
148
Checking the status of supplies from a network computer
148
Moving the printer to another location
149
Shipping the printer
149
Ordering supplies
150
Ordering toner cartridges
150
Ordering a photoconductor kit
150
Ordering ADF replacement parts
151
Replacing supplies
151
Replacing the toner cartridge
151
Replacing the photoconductor kit
153
Administrative support
157
Finding advanced networking and administrator information
157
Restoring the factory default settings
157
Using the Embedded Web Server
157
Viewing reports
158
Checking the device status
158
Restricting access to printer menus
158
Setting up e-mail alerts
159
Configuring supply notifications
159
Copying printer settings to other printers
159
Clearing jams
161
Clearing jams
161
Understanding jam messages and locations
161
200-201 paper jams
162
202 paper jam
164
231 paper jam
166
233 paper jam
167
234 paper jam
168
235 paper jam
168
242 paper jam
169
251 paper jam
170
290â294 paper jams
171
Troubleshooting
176
Solving basic printer problems
176
Printer control panel display is blank or displays only diamonds
176
Understanding printer messages
176
Answering
176
Call complete
176
Close front door
176
Defragmenting Flash DO NOT POWER OFF
176
DO NOT TOUCH Reading flash data DO NOT POWER OFF
177
Fax failed
177
Fax Station Name not set up
177
Fax Station Number not set up
177
Formatting Flash DO NOT POWER OFF
177
Hex Trace
177
Invalid Engine Code
177
Invalid Network Code
178
Line busy
178
Load manual feeder with
178
Load
with
178
Memory full, cannot send faxes
178
Network/Network
178
No analog phone line
178
No answer
178
No dial tone
179
Power Saver
179
Programming Engine Code DO NOT POWER OFF
179
Programming flash DO NOT POWER OFF
179
Programming System Code DO NOT POWER OFF
179
Queued for sending
179
Remove packaging material, check
179
Remove paper from standard output bin
179
Scanner ADF Cover Open
179
Scanner Jam Access Cover Open
180
Toner is low
180
Unsupported USB device, please remove
180
Unsupported USB hub, please remove
180
USB/USB
180
Waiting
180
Waiting for redial
180
31.yy Replace defective or missing cartridge
180
34 Short paper
180
35 Insufficient memory to support Resource Save feature
181
37 Insufficient memory for Flash Memory Defragment operation
181
37 Insufficient memory to collate job
181
38 Memory full
181
39 Complex page, some data may not have printed
181
51 Defective flash detected
181
52 Not enough free space in flash memory for resources
182
53 Unformatted flash detected
182
54 Network
software error
182
54 Standard network software error
182
56 Standard USB port disabled
182
58 Too many flash options installed
182
58 Too many trays attached
183
84 PC Kit life warning
183
84 Replace PC Kit
183
88.yy Cartridge is low
183
200.yy Paper jam
183
201.yy Paper jam
184
202.yy Paper jam
184
231.yy Paper jam
184
233.yy Paper jam
184
234.yy Paper jam
185
235.yy Paper jam
185
24x.yy Paper jam
185
251.yy Paper jam
185
290â292 ADF Scanning Jams
186
293 Paper Missing
186
293.02 Flatbed Cover Open
186
294 ADF Jam
186
840.01 Scanner Disabled
186
840.02 Scanner Auto Disabled
187
Solving printing problems
187
Jobs do not print
187
Make sure the printer is ready to print
187
Check to see if the standard exit bin is full
187
Check to see if the paper tray is empty
187
Make sure the correct printer software is installed
187
Make sure the internal print server is installed properly and working
187
Make sure you are using a recommended printer cable
188
Make sure printer cables are securely connected
188
Multiple-language PDFs do not print
188
Job takes longer than expected to print
188
Reduce the complexity of the print job
188
Change the Page Protect setting to Off
188
Change environmental settings
188
Job prints from the wrong tray or on the wrong paper
189
Check the Paper Type setting
189
Incorrect characters print
189
Tray linking does not work
189
Load the same size and type of paper in each tray
189
Make sure the Paper Size and Paper Type settings are the same for each tray
189
Large jobs do not collate
189
Make sure Collate is set to On
189
Reduce the complexity of the print job
189
Unexpected page breaks occur
189
Solving copy problems
190
Copier does not respond
190
Check the display for error messages
190
Check the power
190
Scanner unit does not close
190
Poor copy quality
190
Check the display for error messages
191
The toner may be low
191
The scanner glass may be dirty
191
The copy is too light or too dark
191
Check the quality of the original document
191
Check the document placement
191
Unwanted toner is in the background
191
Patterns (moiré) appear in the output
191
Text is light or disappearing
192
The output appears washed out or overexposed
192
The print is skewed
192
Partial document or photo copies
192
Check the document placement
192
Check the Paper Size setting
192
Unable to pause print job to make copies
192
Solving scanner problems
192
Checking an unresponsive scanner
192
Scan was not successful
193
Check the cable connections
193
An error may have occurred in the program
193
Scanning takes too long or freezes the computer
193
Other software programs may be interfering with scanning
193
The scan resolution may be set too high
193
Poor scanned image quality
193
Check the display for error messages
193
The scanner glass may be dirty
193
Adjust the scan resolution
193
Check the quality of the original document
193
Check the document placement
194
Partial document or photo scans
194
Check the document placement
194
Check the paper size setting
194
Cannot scan from a computer
194
Check the display for error messages
194
Check the power
194
Check the cable connections
194
Solving fax problems
194
Caller ID is not shown
194
Cannot send or receive a fax
195
Check the display for error messages
195
Check the power
195
Check the printer connections
195
Check the telephone wall jack
195
Review this digital phone service checklist
195
Check for a dial tone
195
Temporarily disconnect other equipment
196
Check for jams
196
Temporarily disable Call Waiting
196
Voice Mail service may be interfering with the fax transmission
196
The printer memory may be full
196
Can send but not receive faxes
196
Check to see if the paper tray is empty
196
Check the ring count delay settings
196
The toner may be low
197
Can receive but not send faxes
197
Make sure the printer is in Fax mode
197
Make sure the document is loaded properly
197
Make sure the shortcut number is set up properly
197
Received fax has poor print quality
197
Re-send the document
197
The toner may be low
197
Make sure the fax transmission speed is not set too high
197
Solving option problems
198
Option does not operate correctly or quits after it is installed
198
Reset the printer
198
Check to see if the option is connected to the printer
198
Make sure the option is installed
198
Make sure the option is selected
198
Drawers
198
Make sure the paper is loaded correctly
198
Reset the printer
199
Flash memory card
199
Solving paper feed problems
199
Paper frequently jams
199
Check the paper
199
Make sure there is not too much paper in the tray or feeder
199
Check the guides
199
The paper absorbed moisture due to high humidity
199
Paper jam message remains after jam is cleared
199
Page that jammed does not reprint after you clear the jam
199
Solving print quality problems
200
Isolating print quality problems
200
Blank pages
200
Packing material may be on the toner cartridge
200
The toner may be low
200
Characters have jagged or uneven edges
201
Check the print quality settings
201
Make sure downloaded fonts are supported
201
Clipped images
201
Check the guides
201
Check the paper size setting
201
Gray background
202
Ghost images
202
The photoconductor kit is defective
202
Check the Media Type setting
202
Incorrect margins
203
Check the guides
203
Check the Paper Size setting
203
Check the Page size setting
203
Paper curl
203
Check the Paper Type setting
203
The paper has absorbed moisture due to high humidity
203
Print is too dark
204
Check the darkness, brightness, and contrast settings
204
The paper has absorbed moisture due to high humidity
204
Check the paper
204
Check the Paper Type setting
204
The toner cartridge may be defective
204
Print is too light
205
Check the darkness, brightness, and contrast settings
205
The paper has absorbed moisture due to high humidity
205
Check the paper
205
Check the Paper Type setting
205
The toner is low
205
The toner cartridge may be defective
205
Skewed print
206
Check the paper guides
206
Check the paper
206
Toner fog or background shading appears on the page
206
The toner cartridge may be defective
206
There is toner in the paper path
206
Toner rubs off
206
Check the Paper Type setting
206
Check the Paper Texture setting
206
Toner specks
207
The toner cartridge may be defective
207
There is toner in the paper path
207
Transparency print quality is poor
207
Check the transparencies
207
Check the Paper Type setting
207
Streaked horizontal lines
207
The toner may smear when paper is fed from a specific source
207
The toner cartridge may be defective
208
Make sure the paper path is clear
208
There may be excess toner in the paper path
208
Streaked vertical lines
208
The toner may smear when paper is fed from a specific source
208
The toner cartridge is defective
208
Make sure the paper path is clear
208
There may be excess toner in the paper path
208
Solid black or white streaks appear on transparencies or paper
209
Make sure the fill pattern is correct
209
Check the paper type
209
Make sure the toner is distributed evenly in the toner cartridge
209
The toner cartridge may be defective or low on toner
209
Embedded Web Server does not open
209
Check the network connections
209
Check the network settings
209
Contacting Customer Support
210
Notices
211
Product information
211
Edition notice
211
UNITED STATES GOVERNMENT RIGHTS
212
Trademarks
212
Federal Communications Commission (FCC) compliance information statement
212
Noise emission levels
213
Temperature information
213
Waste from Electrical and Electronic Equipment (WEEE) directive
213
Static sensitivity notice
213
ENERGY STAR
214
Mercury statement
214
Laser notice
214
Laser advisory label
214
Power consumption
215
Product power consumption
215
Power Saver
215
Off mode
215
Total energy usage
215
European Community (EC) directives conformity
216
Regulatory notices for telecommunication terminal equipment
216
Notice to users of the US telephone network: FCC requirements
216
South Africa telecommunications notice
217
Notice to users of the Canadian telephone network
217
Notice to users of the New Zealand telephone network
218
Notice to Users in the European Union
219
Regulatory notices for wireless products
219
Exposure to radio frequency radiation
219
Notice to users in Brazil
220
Industry Canada (Canada)
220
Taiwan NCC RF notice statement
221
Notice to users in the European Union
221
Statement of Limited Warranty
222
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
225
Index
229
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