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23
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The handle is not in
position.
The bolts are not properly
seated.
Make sure the bolts are correctly installed
through the handle bars. Check to see if the
hand knobs are tight. Refer to Assembling
the Handle section in this manual.
The snow thrower
doesn't start.
The battery is not
charged.
Charge the battery by following the
procedures in the battery and charger
manual.
The switch is defective.
Have the switch replaced by an authorized
service center.
Battery is too cold.
Remove battery from snow thrower. Bring
battery and charger into warm area for 15
minutes on charge. After 15 mins, remove
from charger and install in Snow thrower
for use.
The battery is not
attached to the motor.
Check the connection between the motor
connector and the battery.
Battery may require
service or replacement.
Call toll free helpline, at 1-855-345-3934 or
replace battery.
The motor is on, but the
impeller does not turn.
The belt is damaged.
Replace the belt (see the section entitled
Replacing the Drive Belt).
The snow thrower
leaves a thin layer of
snow behind.
The scraper is worn.
Inspect the scraper for wear or damage.
Replace the scraper (see the section
entitled Replacing the Scraper).
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