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GEAppliances.ca
OPERATION Possible Causes What To Do
Washer won't operate Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and coldfaucets fully on.
Controls are not set properly • Checkcontrols.
Lid isopen--safety feature • Closelid and resetcycle,to the beginning if necessary.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is . Checkhouse circuit breakers/fuses. Replacefuses or
tripped/blown reset breaker. Washer should haveseparate outlet.
Timer knob not pulled • Pulltimer knob.
Lid magnet missing . Callfor service.
Movement inside machine Shifting mechanism is . When the machine ismanually turned off,the shifter will
when shut off disengaging the motor disengage the motor before completely shutting down.
If lid israised beforethe motor isdisengaged,the processwill
stop and will resumewhen lidisclosed.
Basket seems loose Basket movesor rotates freely . Washer basketdoes not havea traditional brake. Basketwill
move freely.This isnormal.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spincycle , Make sure the spin cycleselected matches the load you are
selected washing.Somefabricswillfeelwetter when rinsedwith coldwater.
Coloured spots Incorrect use offabric . Checkfabric softener package for instructions and follow
softener directions for usingdispenser.
Make sureyou have selectedthe FabricSoftener option.
Pretreat stain and rewash.
Dye transfer . Sortwhites or lightly coloured items from dark colours.
Greyed oryellowed Not enough detergent . Use more detergent (especiallywith larger loads).
clothes Be sureto follow detergent manufacturer's directions.
Hard water . Usea water conditioner likeCalgon brand or install
a water softener.
Water is not hot enough . Make sure water heater isdelivering water at
120°F-140°F(48°C-60°C).
Washer is overloaded . Selectload sizeto match clothes load.
Detergent is not • Add detergent beforeyou load items.
dissolving
Dye transfer . Sortclothes bycolour. Iffabric label states wash separately,
unstable dyes may beindicated.
Lint or residue on Clothes are air or line dried . If you do not dry your clotheswith a clothes dryer,your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loadsfor a shortertime than larger loads.
Detergent not dissolving . Add detergent before you load items.
Try a liquid detergent.
Usewarmer water temperature.
Overloading . Load clothes loosely in the washer basket.Adjust load size
based on items sizeand materials.
. Make sure load sizeselectedmatches clothes load size.
Incorrect use of fabric . Checkfabric softener package for instructions
softener and follow directions for usingdispenser.
. Make sureyou have selectedthe FabricSoftener option.
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