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9
Troubleshooting
If the sound is distorted: Try lowering the volume control of your sound source or musical
instrument. Also, try to reduce the overall volume of Pro Glow 1500.
If there is too much bass: Try adjusting the tone or EQ control from Pro Glow 1500 or your sound
source to lower the bass level. This will allow you to play the music louder before clipping (distortion)
occurs.
If there is a high-pitched whistling noise when using a microphone: This is probably feedback.
Point the microphone away from the speaker.
If you can’t hear the microphone over the music volume: Turn down the music volume from your
source.
When I press Previous (
) or Next ( ), it doesn’t increment to the next FM station: Short
presses of the button will jump to presets. Hold the button down to seek to the next station.
If the radio station channel is flashing: The unit is currently muted. Unmute to stop the flashing and
resume playback.
If the Bluetooth logo is flashing rapidly: The unit is currently in pairing mode.
If the Bluetooth logo is flashing slowly: A device is paired, but the music is muted. Unmute to stop
the flashing and resume playback.
The USB track number (Example: 001) is flashing slowly: The USB drive music playback is muted.
Unmute to stop the flashing and resume playback.
The LCD shows “NONE”: If a USB drive or SD card is already properly inserted, make sure it
contains playable files (MP3s, WAVs, and WMA files).
If you cannot connect your audio device to Pro Glow 1500 via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Pro Glow 1500 as close together as
possible while trying to connect. Make sure both the audio device and Pro Glow 1500 are
unobstructed by walls, furniture, etc.
• Reset the Bluetooth connection on Pro Glow 1500 to disconnect Pro Glow 1500 from any
other audio device and restart the search process. If this does not work right away, power off
Pro Glow 1500 and then power it back on. See Operation > Pairing a Bluetooth Device for
more information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth off and back on.
You can find this under the Bluetooth menu in the Settings for your phone or other audio
device.
If this does not work, and you have connected to Pro Glow 1500 before, find Pro Glow 1500 in the
list of available or previously connected devices in your audio device's Bluetooth menu, tap the
"gear" or “i” icon located next to it and then select Unpair or Forget. Turn Pro Glow 1500 off and
back on and try pairing again once it reappears in your available devices list.
Note: If Pro Glow 1500 has been paired to another audio device recently that is still within range, you
may need to repeat this process with that audio device to fully disconnect.
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