Tripp Lite U244-001-R USB 2.0 to DVI/VGA External User Manual

Owner’s Manual

Warranty

Registration:

chance to win a FREE Tripp Lite

product—www.tripplite.com/warranty

USB to VGA/DVI Adapter

Model #: U244-001-R

USB to VGA Adapter

Model #: U244-001-VGA-R

USB to HDMI Adapter

Model #: U244-001-HDMI-R

Table of Contents

1. Introduction 2

1.1 Features 2

1.2 Package Contents 2

1.3 System Requirements 2

2. Installation 3

3. Using the Adapter 4

3.1 Display Properties 4

3.2 Extending Video to the Add-On Display 6

3.3 Mirroring Video on the Add-On Display 8

3.4 Making the Add-On Display the Primary Display 8

4. Troubleshooting 9

5. Speciﬁcations 11

6. Warranty And Warranty Registration 12

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

201108084-93-3099.indd 1 8/12/2011 4:40:37 PM

1. Introduction

1.1 Features

• Addsanadditionalmonitor,LCDorprojectorthroughasingleUSB2.0port

• Simultaneouslyconnectupto6displayadapterstoaWindowscomputerorupto4

on a Mac

• Hot-pluggable;addorremovemonitorwithouttheneedforasystemreboot

• Automaticallyresumesfromhibernationandsuspendmodes

• Supportsvideoresolutionsupto1920x1080(60Hz),1080p(60Hz)

• Setadditionalmonitorstoextendtheprimarydisplay,duplicatetheprimarydisplay,

or set an additional monitor as the primary display

• U244-001-RcomeswithaDVItoVGAadapter,allowingyoutoconnecteithera

DVIorVGAdisplay

1.2 Package Contents

Before installation, please check the items in the package. The package should

contain the following items:

•(1)U244-001-Ror(1)U244-001-VGA-Ror(1)U244-001-HDMI-R

• (1)DriverCD

•(1)USBCable

•(1)Owner'sManual

•(1)DVItoVGAAdapter(U244-001-Ronly)

1.3 System Requirements

Windows

• Windows2000orlater

• USB2.0port

• VGA,DVIorHDMImonitor

Mac

• AnIntel-basedMacrunningOSX10.4orlater.PowerPC-basedMacsarenot

supported.

• USB2.0port

• VGA,DVIorHDMImonitor

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1. Introduction

Computer requirements when using 1 – 2 display adapters:

 • 1.2GHzSingleCoreCPU

 • 512MBmemory

Computer requirements when using 3 display adapters:

 • 1.8GHzSingleCoreCPU

 • 1GBmemory

Computer requirements when using 4 – 6 display adapters:

 • 1.6GHzCoreDuoCPU

 • 1GBmemory

Note: Only 1 added monitor can support DVD playback. In order to support

DVD playback, your computer must meet the following requirements:

 • 2.0GHzCoreDuoCPU

 • 1GBmemory

 • Adapterscreenresolutionmustbesetto800x600with16-bitcolor

2. Installation

Note: Install the driver on your computer before connecting the display

adapter(s).

1.InsertthedriverCDintoyourcomputer’sCD-ROMdrive.Thesetupprogramshould

runautomatically.Ifthesetupprogramfailstostartonitsown,opentheCDand

double-clickontheappropriatedriverle,dependingonyourOS.

Note:

• ForWindows2000users,ifpromptedforasystempatch,youmust

download and install the required patch before the driver can be

installed.

• ForWindowsVistaand7users,ifyouencounteraUserAccountControl

popup, choose to allow the installation to proceed. This may require an

administrator’s password. If you encounter a driver signature dialog box,

choose to continue the installation anyways.

• Ifamessagestating“DisplayLinksoftwareforUSBdisplayadapteris

already up to date,” then the necessary software for this unit is already

installed, and you can proceed to step 5.

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2.ForWindowsusers,theset-upprocesswillbeginautomatically.ForMacusers,an

install screen will appear with a Display Link Software Installer link. Click this link to

begininstallation.Followthepromptsthatappeartocompletetheprocess.

3.Whenthisprocessiscomplete,youwillneedtorestartyourcomputertonishthe

installation.

4.Afterrestartingyourcomputer,connecttheincludedUSBcablefromanavailable

USB2.0porttothedisplayadapter.

5.ConnectyourdisplayadaptertoamonitorusingaDVIorVGAcable,dependingon

your adapter/monitor connection type.

6.Onceconnected,thecomputerwillrecognizethedisplayadapter,andcomplete

theinstallation.Thevideoshouldnowbedisplayedontheadd-onmonitor.Note: It

may take a few moments before the screen appears on the add-on monitor.

Also,itisnormalforthescreentoickeronandoffafewtimeswhenrst

connected. If the add-on monitor remains blank, you may need to restart

your computer one more time.

Using Multiple Display Adapters

When using multiple display adapters, it is only necessary to install the driver software

once.Afterconnectingtherstdisplayadaptertothecomputer,simplymoveonto

connectingthenextdisplayadapter.

Note: When using Windows Vista XDDM mode, only one display adapter will

beabletobeconguredtouseExtendedmode,andtheremainingdisplay

adapters will be forced to use Mirror mode. Windows Vista XDDM mode is

a video card driver mode that provides a Windows XP interface on a Vista

computer.

2. Installation

3. Using the Adapter

3.1 Display Properties

Onceinstalled,thecomputervideocanbeExtended from the primary display to

theadd-ondisplay,Mirroredtodisplaythesamethingonboth,orchangedtouse

theadd-ondisplayastheprimarydisplay.ThiscanbedonebyopeningtheDisplay

Settingspageonyourcomputer(seebelow)andchangingthesettings.

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3. Using the Adapter

Windows

ToaccessthedisplaysettingsonaWindowscomputer,right-clickonyourcomputer’s

desktop, and select the Properties or Personalize option, depending on your Windows

operating system. From there you will need to access the Settings or Display option to

get to the Display Settings page. A quick way to access this page is to use the display

adaptericoninthelower-rightcornerofyourcomputerscreen.Right-clickonthis

icon and select the Advanced option to automatically pull up your computers Display

Settings page.

BelowareadditionalsettingsthatareavailabletoWindowsusersviathedisplay

adapterright-clickmenu:

• CheckforUpdates– Connects to Windows Update and checks for newer versions

oftheDisplayLinksoftware,anddownloadsthemifavailable.

• OptimizeforVideo–Whenplayingvideocontentonanadd-onmonitor,this

settingcanhelptoimproveplaybackperformance.Note: Text may appear less

clear when this is enabled.

• FittoTV–WhenusingyourdisplayadaptertoconnectaTVtoyourcomputer,the

Windows desktop may not always completely appear on the screen. This setting can

beusedtoadjustthepicturetodisplayproperly.

Inadditiontothedisplayadapterright-clickmenu,WindowsVistaand7userscan

pressthe[WindowsKey]andthe[P]keyatthesametimetopullupthemenubelow,

which quickly allows you to switch the display settings.

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3. Using the Adapter

Note:

• Thedisplayadaptericononlyappearsinthelower-rightcornerofWindows

computers, and offers a quick way to adjust the display(s) settings. The

settings available in this right-click menu may vary depending on your

Windows operating system.

• OnlyMirrormodeissupportedunderWindowsVistaDisplayDriverModel

(WDDM)mode.Inaddition,theAeroExperience(Flip3Deffect)willbe

disabled under Windows Vista Display Driver Model (WDDM) mode as long

as the display adapter is connected.

Mac

ToaccessthedisplaysettingsonaMaccomputer,openyourcomputer’sSystem

Preferences menu and selects the Displaysoption.Aquickwaytoadjustthese

settingsisbyclickingonthemonitoriconintheupper-rightcornerofthescreen.

When the Show displaysinmenubarsettingischeckedintheDisplay Settings menu,

clickingthemonitoriconwilldisplayamenuthatincludestheavailablemonitorsand

settings.

3.2 Extending Video to the Add-On Display

Toextendthevideooftheprimarymonitortotheadd-onmonitor,followthesteps

below:

Windows

1.Openyourcomputer’sDisplay Settings page.

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2.Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishtochange,or

choosetheadd-ondisplayfromthedrop-downmenu.Theprimary display is always

icon 1.

3. Onceyou’veselectedthemonitoriconfortheadd-ondisplay,checkthecheckboxto

extendvideoontothemonitor,orselecttheextensionoptionfromthedrop-downlist.

4.DragthemonitoriconsintheDisplay Settings page so that they are positioned to

replicatethelocationoftheactualdisplays.Forexample,ifdisplay1isdirectlyto

theleftofdisplay2,themonitoriconsshouldbepositionedthatway.Thisaffects

whichsideofthescreenthemouseisallowedtomovetothenextdisplayfrom,

andisthereforeessentialtoensuresmoothmousemovementbetweendisplays.

5. Click the Applybuttontoactivatethechanges.Thecomputervideowillnowbe

extendedfromtheprimarydisplaytotheadd-ondisplay.

Note: When playing a DVD, it is recommended that you play the DVD on a

monitor connected to the computer via standard cabling, and not an add-on

monitor connected via display adapter. If you need to play DVD on an add-on

monitor,youmusthavea2.0GHzCoreDuoCPUwith1GBmemory,andthe

screenresolutionmustbesetto800x600with16-bitcolor.Ifmultipledisplay

adapters are connected to a computer, only 1 of them can play DVD content.

Mac

1.Openyourcomputer’sDisplay Settings page.Bydefault,allmonitorsaddedtoyour

computerwillbeextendedtotherightoftheprimarydisplay.

2.Ifthedisplaysaresettobemirrored,theMirror Displayscheckboxwillbechecked.

Touncheckthischeckboxandextendthevideoamongstalldisplays,checkthe

Arrangement option in the Display Settings page.

3.Whenunchecked,videowillbeextendedamongsttheconnectedmonitors,withthe

Arrangementscreendisplayiconstorepresentthelocationofthemonitors.Drag

the monitor icons so that they are positioned to replicate the location of the actual

displays.Forexample,ifdisplay1isdirectly

to the left of display 2, the monitor icons

shouldbepositionedthatway.Thisaffects

which side of the screen the mouse is allowed

tomovetothenextdisplayfrom,andis

therefore essential to ensure smooth mouse

movementbetweendisplays.Theprimary

displaywillalwaysbeindicatedbyawhitebar

at the top of its icon.

3. Using the Adapter

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3.3 Mirroring Video on the Add-On Display

Todisplaythesamethingonboththeprimaryandadd-ondisplay,followthesteps

below:

Windows

1.Openyourcomputer’sDisplay Settings page.

2.Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishtochange,or

choosetheadd-ondisplayfromthedrop-downmenu.Theprimarydisplayisalways

icon 1.

3.Un-checktheboxnexttoExtend the desktop onto this monitor, or select the option

fromthedrop-downmenutoduplicatethedisplay,andthenclicktheapplybutton.

Note: In Mirror mode, the add-on display settings are limited by those of the

primarydisplay.Iftheprimarydisplayonlysupportsaresolutionof1280x

1024,theadd-onmonitorwillbelimitedtoaresolutionof1280x1024orless.

Mac

1.Openyourcomputer’sDisplay Settings page.

2.BringuptheArrangementsscreenbyclickingontheArrangements option in the

Display Settings page.

3. (Setting all add-on displays to mirror mode)Tosetalloftheadd-ondisplaysto

mirror the primary display, simply check the Mirror Displays setting.

4.(Setting some add-on displays to mirror mode)Tosetsomeoftheadd-ondisplays

tomirrortheprimarydisplay,whileothersareleftasextended,unchecktheMirror

Displays setting.

5. Whileholdingdownthe[Cmd]and[Alt]keysonthekeyboard,dragtheiconofthe

add-onmonitorthatyouwishtomirrorontotheiconoftheprimarydisplay.

6.Repeatstep4foreachadd-ondisplayyouwishtomirror,whileleavingtheother

displaysextended.

3. Using the Adapter

3.4 Making the Add-On Display the Primary Display

Tomaketheadd-ondisplaytheprimarydisplayforthecomputer,followthesteps

below:

Windows

1.Openyourcomputer’sDisplay Settings page

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3. Using the Adapter

2.Selectthemonitoriconthatrepresentstheadd-ondisplayyouwishtochange,or

choosetheadd-ondisplayfromthedrop-downmenu.Theprimarydisplayisalways

icon 1.

3.ChecktheboxnexttoThis is my main monitor and click the Applybuttontomake

theadd-ondisplaytheprimarydisplayforthecomputer.

Note:

• Somecomputersrequireyoutorstun-selecttheoriginalprimarydisplay

before setting a new primary display.

• Oncesetastheprimarydisplay,theadd-ondisplaywillcontinuetobethe

primary display as long as it is connected to the computer. Once disconnected,

the primary display will default back to the monitor connected to the computer

via standard cable.

Mac

1.Openyourcomputer’sDisplay Settings page.

2.BringuptheArrangementsscreenbyclickingontheArrangements option in the

Display Settings page.

3.Dragthewhitebaratthetopoftheprimarymonitoricontotheiconofthedisplay

that you wish to make the new primary monitor.

Q: Why is the display on the add-on monitor

blank?

A: IfthemonitorpowerLEDisGreen,waita

moment for the monitor to display the video,

asitmaytakesometimeforthevideotobe

displayedontheadd-onmonitor.Ifafterafew

minutes the video does not display, restart your

computer. Also, make sure the computer is not

instandbyorhibernationmode,whichwillcause

theadd-onmonitortobeblank.

 IfthemonitorpowerLEDisRed,checkifthe

connection is properly made. If the connection

isneandtheproblemstillexists,uninstallthe

driver, unplug the adapter and reinstall the driver.

4. Troubleshooting

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4. Troubleshooting

Q: Why is the add-on monitor ﬂickering?

A: Thisisusuallycausedbyalowrefreshrate.Whenin“MirrorMode,”increase

the refresh rate of the main monitor. This will in turn increase the refresh rate of

theadd-onmonitor,whichshouldstoptheickering.Whenin“ExtendedMode,”

increasetherefreshrateoftheadd-onmonitor.

Q: When I play MPEG ﬁle by Windows Media Player on the extended monitor, why

does the display become abnormal when I switch it to full screen mode?

A: IfyoursystemisWindowsXPSP1,upgradingtoSP2willsolvethisproblem.

Q: Why does the video not display properly when in “Full-Screen” mode?

A: Trythefollowingtipstoimprovethesmoothnessofthemovieplayback:

•Reducetheresolutionofthedisplayto640x480or800x600.

•Usetheadapterinextendedmode.

•TerminateanyotherCPUintensiveapplicationsrunningonthecomputer.

•AssomemediaplayersrequireDirectXhardwaresupporttocorrectlyoperate,

tryadifferentmediaplayerwhichrequireslessDirectXsupport.

•Dragthemediaplayertotheadd-onscreenandclosetheplayer.Restartthe

playeranditshouldopenontheadd-onmonitor.Nowtryplayingthemediale

again.

•Tryreducingthehardwareaccelerationleveloftheprimarydisplay(NOT

theadd-onmonitor)tolevels1,2or3andrestartingthemediaplayer.The

hardwareaccelerationcanbefoundbyright-clickingonyourdesktopandclick

“Properties>Settings>Advanced>Troubleshoot.”

•Thevideoplaybackmaybeunusualwhentheadd-onmonitorismirroring

theprimarydisplayandthereisanotherextendedscreenconnectedtothe

computer.Theextendedscreenmustbedisabledbeforethecontentwillbe

correctlyclonedtotheadd-onmonitor.

Q: In “Extended Mode,” why does the add-on monitor have a black border

around the desktop?

A: Thishappenswhentheresolutionusedbytheadd-onmonitorislargerthanthe

resolutionusedbytheprimarymonitor.Tosolvethisproblem,conguretheadd-

on monitor to use the same resolution as the primary monitor.

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4. Troubleshooting

5. Speciﬁcations

Feature Speciﬁcation

Source Connector USBAMale(viatheincludedUSB2.0cable)

DisplayConnector HDMIF,DVI-IForHD15F

MaximumNumberof

DisplayAdapters

6(Windows),4(Mac)

RAM 8Mx16DDRSynchronousDRAM(SDRAM)

Power Bus-powered

SupportedOperatingSystems Windows2000andabove,MacOSX10.4andabove

OperatingTemperature 10°to40°C(50°to104°F)

Storage Temperature -20°to70°C(-4°to158°F)

RelativeHumidity Lessthan85%,Non-Condensing

SupportedVideoResolutions

(Note: Interlaced and reduced

blanking modes are not

supported)

Resolution 16-Bit Refresh Rate 32-Bit Refresh Rate

640x480 60,72,75,85 60,72,75,85

800x600 56,60,72,75,85 56,60,72,75,85

1024x768 60,70,75,85 60,70,75,85

1280x720(720p) 60 60

1280x768 60,75,85 60,75,85

1280x800 60 60

1280x1024 60,75,85 60,75

1366x768 60 60

1400x1050 60,75,85 60,75,85

1600x1200 60 60

1680x1050 60 60

1920x1080(1080p) 60 60

Q: In “Extended” mode, why does the cursor disappear?

A: Ifyou’reinextendedmodebuthavenotyetconnectedtheadd-onmonitortothe

U244-001-R,thedesktopwillstillpantotheadd-onmonitor.It’spossiblethat

yourcursorhasmovedtotheextendeddesktopandisnolongervisibleonthe

primary display.

 Whenthisoccurs,trythefollowing:

•Connecttheadd-onmonitortotheU244-001-R.Youshouldbeabletosee

the mouse cursor once the computer screen is displayed.

•Moveyourmousetotryanddragthecursorbackontotheprimarymonitor.

•UnplugtheU244-001-Rfromthecomputertorestorethecursor.

201108084-93-3099.indd 11 8/12/2011 4:40:39 PM

6. Warranty and Warranty Registration

1-Year Limited Warranty

TrippLitewarrantsitsproductstobefreefromdefectsinmaterialsandworkmanshipfora1-yearperiodfromthedateofretail

purchasebyenduser.

TrippLite’sobligationunderthiswarrantyislimitedtorepairingorreplacing(atitssoleoption)anysuchdefectiveproducts.Toobtain

serviceunderthiswarrantyyoumustobtainaReturnedMaterialAuthorization(RMA)numberfromTrippLiteoranauthorizedTrippLite

servicecenter.ProductsmustbereturnedtoTrippLiteoranauthorizedTrippLiteservicecenterwithtransportationchargesprepaid

andmustbeaccompaniedbyabriefdescriptionoftheproblemencounteredandproofofdateandplaceofpurchase.Thiswarranty

doesnotapplytoequipmentwhichhasbeendamagedbyaccident,negligenceormisapplicationorhasbeenalteredormodiedin

anyway,includingopeningoftheunit’scasingforanyreason.Thiswarrantyappliesonlytotheoriginalpurchaserwhomusthave

properly registered the product within 10 days of retail purchase.

EXCEPTASPROVIDEDHEREIN,TRIPPLITEMAKESNOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGWARRANTIESOF

MERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.Somestatesdonotpermitlimitationorexclusionofimplied

warranties;therefore,theaforesaidlimitation(s)orexclusion(s)maynotapplytothepurchaser.

EXCEPTASPROVIDEDABOVE,INNOEVENTWILLTRIPPLITEBELIABLEFORDIRECT,INDIRECT,SPECIAL,INCIDENTALOR

CONSEQUENTIALDAMAGESARISINGOUTOFTHEUSEOFTHISPRODUCT,EVENIFADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGE.

Specically,TrippLiteisnotliableforanycosts,suchaslostprotsorrevenue,lossofequipment,lossofuseofequipment,lossof

software,lossofdata,costsofsubstitutes,claimsbythirdparties,orotherwise.

Warranty Registration

Visitwww.tripplite.com/warrantytoregisterthewarrantyofyournewTrippLiteproduct.You’llbeautomaticallyenteredintoadrawing

for a chance to win a FREE Tripp Lite product!*

* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.

Warning!

Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonablybeexpectedtocausethefailureof

thelifesupportequipmentortosignicantlyaffectitssafetyoreffectivenessisnotrecommended.Donotusethisequipmentinthe

presenceofaammableanestheticmixturewithair,oxygenornitrousoxide.

FCC Notice, Class B

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcause

harmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesired

operation.

Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttopart15ofthe

FCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.This

equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningthe

equipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

AnychangesormodicationstothisequipmentnotexpresslyapprovedbyTrippLitecouldvoidtheuser’sauthoritytooperatethis

equipment.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

UndertheWasteElectricalandElectronicEquipment(WEEE)Directiveandimplementingregulations,whencustomersbuynew

electricalandelectronicequipmentfromTrippLitetheyareentitledto:

• Sendoldequipmentforrecyclingonaone-for-one,like-for-likebasis(thisvariesdependingonthecountry)

• Sendthenewequipmentbackforrecyclingwhenthisultimatelybecomeswaste

TrippLitefollowsapolicyofcontinuousimprovement.Productspecicationsaresubjecttochangewithoutnotice.

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support

201108084•933099-EN

201108084-93-3099.indd 12 8/12/2011 4:40:39 PM

Tripp Lite U244-001-R USB 2.0 to DVI/VGA External Multi-Monitor Video Card, 128 MB SDRAM

Product's Documents

Owner's Manual

Specifications

Tripp Lite U244-001-R Questions and Answers