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Problem solving guide
78
Messages or faults with the TwinDos system
Problem Possible cause and remedy
A new detergent
cartridge has been
inserted, but the
cartridge is identified as
empty when the
machine is switched on.
The washing machine was switched off when the
detergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert
it into the compartment.
The counter is set to 0.
There are dark specks
in the liquid detergent.
Mould has developed in the detergent.
Pour the liquid detergent out of the container and
then clean the container thoroughly.
No detergent and/or
fabric softener was
dispensed.
Automatic dispensing has not been activated.
Touch the TwinDos sensor before running the next
programme.
Automatic dispensing will be activated.
No detergent/fabric softener was dispensed although
automatic dispensing was activated.
Try again.
If detergent is still not dispensed, call Miele.
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