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Dedicated Application 32
About the “Headphone Control” app..........................................................32
App settings.. ......................................................................................... 33
Troubleshooting 36
Read this first......................................................................................... 36
Cannot connect.......................................................................................37
Power will not turn on.. ........................................................................... 38
The product cannot be charged................................................................. 39
The product does not operate or play back..................................................40
No sound can be heard............................................................................. 41
Sound can only be heard from one earbud.. ................................................ 42
Sound is not good or sounds strange.......................................................... 43
The sound is distorted, noisy or choppy......................................................44
Using only one of the earbuds.. ................................................................. 45
Initializing (performing a factory reset)......................................................46
Updating the firmware.............................................................................48
List of support centers.............................................................................49
Appendix 50
List of operations....................................................................................50
List of indicator displays and audio messages..............................................52
Specifications.........................................................................................54
Trademarks............................................................................................56
3
Contents
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