i
Trademarks
Autel
®
, MaxiCOM
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
, MaxiRecorder
®
, and MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in China, the United
States, and other countries. All other marks are trademarks or registered trademarks of their
respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in any
form or by any means electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including lost profits) as a result of using this product.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
For details, please refer to the
Service Procedures in this manual.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are numerous procedures, techniques, tools, and parts required for servicing vehicles,
as well as the skills of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we cannot
possibly anticipate or provide advice or safety messages to cover every circumstance. It is
the automotive technician's responsibility to be knowledgeable of the system being tested. It
is crucial to use proper service methods and test procedures. It is essential to perform tests
in an appropriate and acceptable manner that does not endanger your safety, the safety of
others in the work area, the device being used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
device only as described in this manual. Be sure to read, understand, and follow all safety
messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage. All
safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of at the time of publication.
Autel cannot know, evaluate or advise you in regards of all possible hazards. You must be
certain that any condition or service procedure encountered does not jeopardize your
personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc., away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition wires,
and spark plugs. These components create hazardous voltages when the engine is
running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, and free from oil, water, and grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostics procedures and precautions. Failure to do so may result in personal
injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.
iv
CONTENTS
SAFETY INFORMATION ........................................................................................................ II
SAFETY INSTRUCTIONS ...................................................................................................... II
1 USING THIS MANUAL ...................................................................................................... 1
CONVENTIONS ............................................................................................................. 1
2 GENERAL INTRODUCTION ............................................................................................. 3
MAXICOM TABLET ...................................................................................................... 3
MAXIFLASH VCI — VEHICLE COMMUNICATION INTERFACE ............................................... 8
ACCESSORIES KIT ...................................................................................................... 10
3 GETTING STARTED ....................................................................................................... 13
3.1 POWER UP ................................................................................................................ 13
3.2 POWER DOWN ........................................................................................................... 16
4 DIAGNOSTICS ................................................................................................................ 18
4.1 ESTABLISH VEHICLE COMMUNICATION AND SELECTION .................................................. 18
4.2 DIAGNOSTICS SCREEN LAYOUT ................................................................................... 28
4.3 AUTO SCAN ............................................................................................................... 32
4.4 CONTROL UNIT .......................................................................................................... 35
4.5 ECU INFORMATION .................................................................................................... 36
4.6 TROUBLE CODES ....................................................................................................... 37
4.7 LIVE DATA ................................................................................................................. 38
4.8 ACTIVE TEST ............................................................................................................. 45
4.9 SPECIAL FUNCTIONS .................................................................................................. 46
4.10 PROGRAMMING AND CODING ..................................................................................... 47
4.11 GENERIC OBDII OPERATIONS ................................................................................... 50
4.12 DIAGNOSTICS REPORT ............................................................................................. 53
4.13 EXIT DIAGNOSTICS ................................................................................................... 59
5 INTELLIGENT DIAGNOSTICS ........................................................................................ 61
5.1 ACCESSING INTELLIGENT DIAGNOSTICS FUNCTION ........................................................ 61
5.2 INTELLIGENT DIAGNOSTICS OPERATION ........................................................................ 69
6 SERVICE ......................................................................................................................... 79
6.1 OIL RESET SERVICE ................................................................................................... 79
6.2 ELECTRIC PARKING BRAKE (EPB) SERVICE ................................................................. 80
6.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE .............................................. 80
6.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ........................................................ 81
6.5 DIESEL PARTICLE FILTER (DPF) SERVICE .................................................................... 81
v
6.6 IMMOBILIZER (IMMO) SERVICE ................................................................................... 82
6.7 STEERING ANGLE SENSOR (SAS) SERVICE .................................................................. 82
7 DATA MANAGER ............................................................................................................ 84
7.1 VEHICLE HISTORY ...................................................................................................... 85
7.2 WORKSHOP INFORMATION .......................................................................................... 87
7.3 CUSTOMER ............................................................................................................... 87
7.4 IMAGE ....................................................................................................................... 88
7.5 REPORT .................................................................................................................... 90
7.6 PDF FILES ................................................................................................................ 90
7.7 REVIEW DATA ............................................................................................................ 90
7.8 UNINSTALL APPS ....................................................................................................... 91
7.9 DATA LOGGING .......................................................................................................... 91
8 SETTINGS ...................................................................................................................... 92
8.1 OPERATIONS ............................................................................................................. 92
9 UPDATE .......................................................................................................................... 96
10 VCI MANAGER ............................................................................................................. 98
10.1 WI-FI CONNECTION .................................................................................................. 98
10.2 VCI BLUETOOTH PAIRING ......................................................................................... 99
10.3 BAS BLUETOOTH PAIRING ...................................................................................... 100
10.4 VCI UPDATE ......................................................................................................... 101
10.5 BAS UPDATE ........................................................................................................ 102
11 BATTERY TEST .......................................................................................................... 104
11.1 MAXIBAS BT506 TESTER ...................................................................................... 104
11.2 TEST PREPARATION ............................................................................................... 106
11.3 IN-VEHICLE TEST.................................................................................................... 107
11.4 OUT-VEHICLE TEST ................................................................................................ 112
12 SUPPORT ................................................................................................................... 115
12.1 PRODUCT REGISTRATION ....................................................................................... 115
12.2 SUPPORT SCREEN LAYOUT ..................................................................................... 115
12.3 MY ACCOUNT ........................................................................................................ 116
12.4 TRAINING .............................................................................................................. 117
12.5 DATA LOGGING ...................................................................................................... 117
12.6 FAQ DATABASE .................................................................................................... 118
13 REMOTE DESKTOP ................................................................................................... 119
13.1 OPERATIONS ......................................................................................................... 119
vi
14 QUICK LINK ................................................................................................................ 121
15 MAXIVIEWER ............................................................................................................. 122
16 MAXIVIDEO ................................................................................................................ 124
16.1 ADDITIONAL ACCESSORIES ..................................................................................... 124
16.2 OPERATIONS ......................................................................................................... 128
17 USER FEEDBACK ...................................................................................................... 130
18 MAINTENANCE AND SERVICE ................................................................................. 131
18.1 MAINTENANCE INSTRUCTIONS ................................................................................. 131
18.2 TROUBLESHOOTING CHECKLIST ............................................................................... 131
18.3 ABOUT BATTERY USAGE ......................................................................................... 132
18.4 SERVICE PROCEDURES .......................................................................................... 133
19 COMPLIANCE INFORMATION ................................................................................... 135
20 WARRANTY ................................................................................................................ 137
20.1 12-MONTH LIMITED WARRANTY ............................................................................... 137
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may make reference to modules and optional
equipment that are not included in your system.
Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
1.1.2 Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips, and comments.
Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.
1.1.3 Hyperlinks
Hyperlinks are available in electronic documents. Blue text indicates a selectable
hyperlink, a website link or an email address link.
1.1.4 Illustrations
Illustrations used in this manual are samples, and the actual testing screen may vary for
each vehicle being tested. Observe the menu titles and on-screen instructions to make
correct option selection.
1.1.5 Procedures
An arrow icon indicates a procedure.
2
Example:
To use the camera:
1. Tap the Camera icon. The camera screen opens.
2. Focus the image to be captured in the viewfinder.
3. Tap the camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the taken photo.
4. Tap the thumbnail image on the top-right corner of the screen to view the stored
image.
5. Tap the Back or Home button to exit the camera application.
3
2 General Introduction
MaxiCOM Ultra Lite is a multi-platform diagnostics solution comprised of a powerful 12.9-
inch TFT-LCD touchscreen Android-based tablet, a VCI communication and diagnostics
unit, and an on-tool and cloud-based repair instructions and expert advice. As an
intelligent diagnostics and information system, MaxiCOM Ultra Lite not only displays the
relevant repairs gathered from experienced industry experts, but provides step-by-step
guidance to ensure the repair is done correctly and efficiently.
There are two main components to the MaxiCOM system:
MaxiCOM Tablet — the central processor and monitor for the system.
MaxiFlash VCI — Vehicle Communication Interface.
This manual describes the construction and operation of these devices and how they
work together to deliver diagnostics solutions.
MaxiCOM Tablet
2.1.1 Function Descriptions
Figure 2-1 MaxiCOM Tablet, Front View
1. 12.9" TFT-LCD Capacitive Touchscreen
2. Ambient Light Sensor — detects ambient light brightness
3. Power LED — refer to Table 2-1 Power LED Description for details
4. Front Camera
5. Built-in Microphone
4
Table 2-1 Power LED Description
LED
Color
Description
Power
Green
Lights green when the tablet is charging and the
battery level is above 90%.
Lights green when the tablet is powered on and the
battery level is above 15%.
Yellow
Lights yellow when the tablet is charging and the battery
level is below 90%.
Red
Lights red when the tablet is powered on and the battery
level is below 15%.
Figure 2-2 MaxiCOM Tablet, Back View
6. Docking Station Port
7. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet
8. Speaker
9. Rear Camera
10. Camera Flash
Figure 2-3 MaxiCOM Tablet, Top View
5
11. Mini USB Port — cannot be used with the USB Port simultaneously
12. USB Port
13. USB Port
14. Micro SD Card Slot
15. HDMI (High-Definition Multimedia Interface) Port
16. Head Phone Jack
17. DC Power Supply Input Port
18. Power/Lock Button — long press to turn the tablet on/off, or tap to lock the screen
Figure 2-4 Docking Station
1. DC Power Port — connects to the AC/DC adapter for power supply
2. Charging Dock — holds the tablet for optimum viewing and convenient charging
3. Status Indicator
The Indicator displays differently in response to the tablet status described below:
A. Green — battery power of the tablet is sufficient (≥90%)
B. Yellow — battery level is above 14% but below 90%
C. Red — battery level is below 14%
NOTE
Ensure the charging dock is clear of any small metal or other conductive parts to avoid
short circuit damage to the charger and the tablet.
6
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal battery pack
AC/DC power supply
Vehicle utility power port
IMPORTANT
Do not charge the battery when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).
2.1.2.1 Internal Battery Pack
The tablet can be powered with its internal rechargeable battery pack, which if fully
charged can provide sufficient power for about 8 hours of continuous operation.
2.1.2.2 AC/DC Power Supply — using power adapter or docking station
The tablet can be powered from an electrical outlet using the AC/DC power adapter or
docking station. The AC/DC power supply also charges the internal battery pack.
2.1.2.3 Vehicle Utility Power Port
The tablet can be powered from any utility power port on the test vehicle through a direct
cable connection. The vehicle power cable connects to the DC power supply port on the
top side of the tablet.
2.1.3 Technical Specifications
Table 2-2 Tablet Specifications
Item
Description
Operating System
Android 7.0
Processor
Samsung Exynos 8895V octa-core processor (2.3 GHz
Quad-core Mongoose + 1.7 GHz Quad-core A53)
Memory
4 GB RAM & 256 GB on-board memory
Display
12.9-inch TFT-LCD with 2732 x 2048 resolution &
capacitive touchscreen
7
Item
Description
Connectivity
Wi-Fi x 2 (802.11 a/b/g/n/ac 2 x 2 MIMO)
Bluetooth v.5.0 + EDR
GPS
USB 2.0 (two USB host Type A, one USB mini
device)
HDMI 2.0
SD card (supports up to 256 GB)
Camera
Rear: 16 megapixel, autofocus with flashlight
Front: 5.0 megapixel
Sensors
Gravity accelerometer
Ambient Light Sensor (ALS)
Audio
Input/Output
Microphone
Dual speakers
3-band 3.5 mm stereo/standard headset jack
Power and Battery
18,000 mAh 3.8 V lithium-polymer battery
Charging via 12 V AC/DC power supply with the
temperature between 0 °C and 45 °C
Input Voltage
12 V/3 A Adapter
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
−20 to 60 °C (−4 to 140 °F)
Dimensions (WxHxD)
366.5 mm (14.43") x 280.9 mm (11.06") x 34 mm
(1.34")
Weight
2.18 kg (4.81 lb.)
Protocols
DoIP, PLC J2497, ISO-15765, SAE-J1939, ISO-14229
UDS, SAE-J2411 Single Wire Can (GMLAN), ISO-
11898-2, ISO-11898-3, SAE-J2819 (TP20), TP16, ISO-
9141, ISO-14230, SAE-J2610 (Chrysler SCI), UART
Echo Byte, SAE-J2809 (Honda Diag-H), SAE-J2740
(GM ALDL), SAE-J1567 (CCD BUS), Ford UBP,
Nissan DDL UART with Clock, BMW DS2, BMW DS1,
SAE J2819 (VAG KW81), KW82, SAE J1708, SAE-
J1850 PWM (Ford SCP), SAE-J1850 VPW (GM
Class2)
8
MaxiFlash VCI — Vehicle Communication Interface
2.2.1 Function Descriptions
Figure 2-5 MaxiFlash VCI Programming Device
1. DC Power Supply Input Port
2. Vehicle Data Connector
3. Ethernet Port
4. Vehicle LED
Flashes green when the device is communicating with the vehicle system
5. Connection LED
Lights solid green when the device is properly connected with the tablet via the
USB cable
Lights solid cyan (blue/green) when connected via Wi-Fi
Lights solid blue when connected via wireless Bluetooth connection
6. Power LED
Lights solid green when powered on
Flashes red when VCI is upgrading
Lights solid red when system failure occurs
Lights yellow automatically at power up when VCI is self-testing
7. USB Port
9
IMPORTANT
Do not disconnect the programming device while the vehicle LED status light is on! If the
flash programming procedure is interrupted while the vehicle's ECU is blank or only
partially programmed, the module may be unrecoverable.
2.2.1.1 Programming Capability
The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming
interface device. Using the updated OEM software, it is capable of replacing the existing
software/firmware in the Electronic Control Units (ECU), programming new ECUs and
fixing software-controlled drivability issues and emission issues.
2.2.1.2 Communication Capability
The MaxiFlash VCI supports Bluetooth (BT), Wi-Fi, and USB communications. It can
transmit vehicle data to the tablet with or without a cable connection. In open areas, the
working range of the transmitter through Bluetooth communication is up to 328 feet (about
100 m). The working range of 5G Wi-Fi is up to 164 feet (50 m). If the signal is lost due to
being taken out of range, communication will be restored once the tablet is within range.
2.2.2 Power Sources
The VCI can receive power from the following sources:
Vehicle power
AC/DC power supply
2.2.2.1 Vehicle Power
The VCI operates on 12/24 Volt vehicle power, which receives power via the vehicle data
connection port. The device powers on whenever it is connected to an OBDII/EOBD
compliant Data Link Connector (DLC). For non OBDII/EOBD compliant vehicles, the
device can be powered from an auxiliary power outlet adapter or other suitable power port
on the test vehicle using the auxiliary power cable.
2.2.2.2 AC/DC Power Supply
The VCI can be powered from a wall socket using the AC/DC power adapter.
10
2.2.3 Technical Specifications
Table 2-3 MaxiFlash VCI Specifications
Item
Description
Communications
Bluetooth V2.1 + EDR
USB 2.0
Wi-Fi 5G
Ethernet
Wireless Frequency
5 GHz
Input Voltage Range
12 V DC to 24 V DC
Supply Current
170 mA @12 V DC
100 mA @ 24 V DC
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
−20 to 60 °C (−4 to 140 °F)
Dimensions (L x W x H)
149 mm (5.87") x 86 mm (3.38") x 35 mm (1.28")
Weight
0.29 kg (0.64 lb.)
Accessories Kit
2.3.1 Main Cable
The VCI can be powered through the Autel Main Cable V2.0 (the V2.0 icon can be seen
on the cable) when connected to an OBDII/EOBD compliant vehicle. The Main Cable
connects the VCI to the vehicle's Data Link Connector (DLC), through which the VCI can
transmit vehicle data to the tablet.
11
Figure 2-6 Main Cable — 1.5m in Length
Note
MaxiFlash VCI can be connected by the Autel Main Cable V2.0 only. DO NOT use other
Autel main cables to connect the MaxiFlash VCI.
2.3.2 OBDI-Type Adapters (Optional)
The optional OBDI-type adapters are for Non-OBDII vehicles. The adapter used depends
on the type of vehicle being tested. The most common adapters are shown below.
Benz-14
Chrysler-16
BMW-20
Nissan-14
Kia-20
Fiat-3
PSA-2
Mazda-17
Volkswagen
/Audi-2+2
Benz-38
Mitsubishi/
Hyundai-12+16
2.3.3 Accessories
Autel USB Cable V2 (the V2 icon can be seen on
the cable)
Connects the tablet to the VCI unit.
AC/DC External Power Adapter
Connects the tablet to the external DC power port for
power supply.
12
Auxiliary Power Outlet Adapter
Supplies power to the tablet or the VCI through
connection to the vehicle’s auxiliary power outlet, as
some non-OBDII vehicles cannot provide power via
the DLC connection.
Clamp Cable
Supplies power to the tablet or the VCI through
connection to the vehicle battery.
Light Fuse x2
A safety device for the auxiliary power outlet adapter.
USB to Ethernet Adapter
Network connection function can be realized through
this device.
13
3 Getting Started
Make sure the tablet has sufficient power or is connected to an external power supply (see
Power Sources on page 6).
NOTE
The images and illustrations depicted in this manual may differ slightly from those in the most
recent product.
3.1 Power Up
Long press (press and hold) the Power/Lock button on the top right side of the tablet to
switch on the unit. The system boots up and shows the lock screen with 3 entry options.
1. MaxiCOM Home — Swipes up on the MaxiCOM Home icon to enter the MaxiCOM Job
Menu shown as below.
2. Unlock — Swipes up on the Lock icon at the center to unlock the screen or enter the
MaxiCOM Job Menu when booting up.
3. Camera — Swipes up on the Camera icon to launch the camera.
Figure 3-1 MaxiCOM Job Menu
1. Application Buttons
2. Page Control and Navigation Menu
3. Status Icons
NOTE
We recommend that you lock the screen when not in use to protect private information in the
system and conserve power.
14
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu-driven, allowing for quick access to test procedures and
data through a series of questions and options. Detailed descriptions of the menu items
are found in the chapters for each application.
3.1.1 Application Buttons
Table 3-1 describes each of the applications in the MaxiCOM system.
Table 3-1 Applications
Button
Name
Description
Diagnostics
Accesses diagnostics functions. See Diagnostics
on page 18.
Service
Accesses the Special Functions menu. See
Service on page 79.
Data
Manager
Accesses the saved repair shop, customer, and
vehicle data including detailed vehicle diagnostics
and test records. See Data Manager on page 84.
Settings
Accesses the System Settings menu. See
Settings on page 92.
Update
Accesses system software update menu. See
Update on page 96.
VCI Manager
Accesses VCI connection menu. See VCI
Manager on page 98.
Battery Test
Assesses the Battery Test menu. See Battery
Test on page 104 for details.
Support
Synchronizes Autel's online service database with
the MaxiCOM tablet. See Support on page 115.
Remote
Desktop
Configures your unit to receive remote support
using the TeamViewer application. See Remote
Desktop
on page 119.
Quick Link
Provides associated website bookmarks to allow
quick access to product updates, service, support,
and other information. See Quick Link on page
121.
15
Button
Name
Description
MaxiViewer
Provides a quick search for supported functions
and/or vehicles. See
MaxiViewer on page 122.
MaxiVideo
Configures the unit to operate as a video scope
device by connecting to an imager head cable for
close vehicle inspections. See
MaxiVideo on page
124.
User
Feedback
Allows you to submit feedback related to this
product. See User Feedback on page 130.
3.1.2 Page Control and Navigation Menu
Operations of the Navigation menu at the bottom of the screen are described in the table
below:
Table 3-2 Page Control and Navigation Menu
Button
Name
Description
Page Control
Indicates the location of the current screen.
Swipe screen left or right to view previous or
next screen.
Back
Returns to the previous screen.
Home
Returns to the MaxiCOM Job Menu.
Android Home
Returns to the Android system Home screen.
Recent Apps
Displays a list of currently running applications.
Tap an app icon to launch. Remove an app by
swiping it to the right.
Split Screen
Tap icon to display a split screen.
Browser
Launches the Google Chrome browser.
Camera
Tap to launch camera. Press and hold to
capture a screenshot of the display screen.
Saved files are stored in the Data Manager
application for later review. See
Data Manager
on page 84.
16
Button
Name
Description
Display &
Sound
Adjusts the brightness of the screen and the
volume of the audio output.
VCI
Opens the VCI Manager application. A green
icon at the bottom-right corner indicates the VCI
is connected, while a red “x” indicates no
connection.
MaxiCOM
Shortcut
Returns to the Diagnostics screen.
Service
Shortcut
Returns to the Service screen.
To use the camera
1. Tap the Camera icon. The camera screen opens.
2. Focus the image to be captured in the viewfinder.
3. Tap the camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the taken photo.
4. Tap the thumbnail image on the top-right corner of the screen to view the stored
image.
5. Tap the Back or Home button to exit the camera application.
Note
After swiping the camera screen from left to right, the camera mode and video mode can
be toggled by tapping the blue camera icon or video icon.
3.1.3 System Status Icons
Your MaxiCOM tablet is a fully functional Android tablet with the standard Android
operating system status icons. Refer to your Android software documentation for
additional information.
3.2 Power Down
All vehicle communications should be terminated before shutting down the tablet. A
warning message appears if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating with the vehicle
may lead to ECU (Electronic Control Unit) problems on some vehicles. Please fully exit
the Diagnostics application before shutting off the tablet.
17
To power down the MaxiCOM tablet
1. Press and hold the Power/Lock button.
2. Tap Power Off.
3. Tap OK.
3.2.1 Reboot System
In case of a system crash, long press the Power/Lock button and tap Reboot to restart
the system.
18
4 Diagnostics
The Diagnostics application can access the electronic control module of multiple vehicle
control systems, including but not limited to the engine, transmission, anti-lock brake
system (ABS), and airbag system (SRS).
4.1 Establish Vehicle Communication and Selection
4.1.1 Establish Vehicle Communication
The Diagnostics operations require connecting the MaxiCOM tablet to the test vehicle
through the VCI using the Main Cable V2.0 (Use the applicable OBDI-type adapter if
needed). To establish proper vehicle communication with the tablet, you need to perform
the following steps:
1. Connect the VCI to the vehicle's DLC for both communication and power source.
2. Connect the VCI to the tablet via Bluetooth pairing, Wi-Fi or USB connection.
3. When the above steps are completed, check the VCI navigation button at the bottom
bar on the screen. If a green BT, Wi-Fi or USB icon appears at the lower-right corner,
the MaxiCOM Diagnostics Platform is ready to start vehicle diagnosis.
4.1.1.1 Vehicle Connection
The method used to connect the VCI to a vehicle's DLC depends on the vehicle's
configuration as follows:
A vehicle equipped with an On-board Diagnostics Two (OBDII) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.
A vehicle not equipped with an OBDII management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through the
auxiliary power outlet or a connection to the vehicle battery.
OBDII Vehicle Connection
This type of connection only requires the main cable without any additional adapter.
To connect to an OBDII vehicle
1. Connect the main cable's female adapter to the Vehicle Data Connector on the
VCI, and tighten the captive screws.
2. Connect the cable's 16-pin male adapter to the vehicle's DLC, which is generally
located under the vehicle dashboard.
19
NOTE
The vehicle's DLC is not always located under the dashboard. Refer to the user manual
of the test vehicle for additional connection information.
Non-OBDII Vehicle Connection
This type of connection requires both the main cable and a required OBDI adapter for the
specific vehicle being serviced.
There are three possible scenarios for Non-OBDII vehicle connection:
DLC connection supplies both communication and power.
DLC connection supplies communication and power is to be supplied via the
vehicle’s auxiliary power outlet.
DLC connection supplies communication and power is to be supplied via connection
to the vehicle battery.
To connect to a Non-OBDII Vehicle
1. Connect the main cable's female adapter to the Vehicle Data Connector on the
VCI, and tighten the captive screws.
2. Locate the required OBDI adapter and connect its 16-pin jack to the main
cable's male adapter.
3. Connect the attached OBDI adapter to the vehicle's DLC.
NOTE
Some vehicles may have more than one adapters or may have test leads instead of an
adapter. Make the proper connection to the vehicle DLC as required.
To connect the auxiliary power outlet adapter
1. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port on the device.
2. Connect the male connector of the auxiliary power outlet adapter to the vehicle’s
auxiliary power outlet.
To connect the clamp cable
1. Connect the tubular plug of the clamp cable to the male connector of the
auxiliary power outlet adapter.
Figure 4-1 Connect the Clamp Cable
20
2. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port of the VCI.
3. Connect the clamp cable to the vehicle's battery.
NOTE
After the VCI is successfully connected to the vehicle, the Power LED on the VCI lights,
and a beeping sound will be heard.
4.1.1.2 VCI Connection
After the VCI is properly connected to the vehicle, the Power LED on the VCI lights solid
green, and is ready to establish communication with the tablet.
The VCI device supplied with the MaxiCOM Ultra Lite tool kit supports three
communication methods with the tablet: Bluetooth, Wi-Fi, and USB.
Bluetooth Connection
In open areas, the working range for Bluetooth (BT) communication is about 328 feet (100
m), giving technicians greater mobility to perform vehicle diagnosis from anywhere in the
repair shop.
To expedite multi-vehicle diagnostics, more than one VCIs can be used in busy repair
shops enabling technicians to quickly pair (via Bluetooth) their diagnostics tablets to each
VCI separately and therefore eliminating the need to physically connect the VCI to each
vehicle.
To pair the tablet with the VCI via Bluetooth
1. Power up the tablet.
2. Select the VCI Manager application from the MaxiCOM Job Menu.
3. Select VCI BT from the connection mode list. Tap the Bluetooth toggle to turn it
ON. The device automatically scans for VCIs available for Bluetooth pairing.
Available VCIs are listed in the Settings section on the right side of the screen.
NOTE
If no VCI is found, this may indicate that the signal strength is too weak to be detected.
Reposition the VCI and remove all possible objects that may cause signal interference.
Tap the Refresh button at the top-right corner to rescan for the VCI.
4. Typically, the VCI name appears as “Maxi” suffixed with the VCI serial number.
Select the VCI for pairing. (If more than one VCI is used in the shop, ensure the
correct VCI is selected to pair.)
5. When pairing is successful, the connection status reads “Connected.”
6. The VCI icon on the tablet navigation bar on the bottom appears as a green
circle BT icon when the tablet and the VCI are connected.
Refer to
VCI Bluetooth Pairing on page 99 for additional information.
21
Wi-Fi Connection
The VCI supports 5 GHz Wi-Fi connection. In open areas, the working range of 5G Wi-Fi
communication is up to 164 feet (50 m).
To pair the tablet with the VCI via Wi-Fi
1. Power up the tablet.
2. Select the VCI Manager application from the MaxiCOM Job Menu.
3. Select Wi-Fi from the connection mode list. Tap the Wi-Fi toggle to turn it ON.
The tablet automatically scans for VCIs available for Wi-Fi connection.
Available VCIs are listed in the Settings section on the right side of the screen.
4. Typically, the VCI name appears as “Maxi” suffixed with the VCI serial number.
Select the required device for connection.
5. When pairing is successful, the connection status reads “Connected.”
6. The VCI icon on the tablet navigation bar at the bottom appears as a green
circle Wi-Fi icon when the tablet and the VCI are connected.
Refer to
Wi-Fi Connection on page 98 for additional information.
USB Cable Connection
The USB cable connection is a simple and quick way to establish communication between
the tablet and the VCI. After properly connecting the USB cable from the tablet to the VCI,
the VCI navigation button at the bottom bar of the screen appears as a green circle USB
icon and the connection LED on the VCI lights solid green, indicating the connection
between the devices is successful.
The MaxiCOM diagnostics platform is now ready to perform vehicle diagnosis.
NOTE
Since the USB connection provides the most stable communication and is therefore the
recommended communication method between the tablet and VCI when operating ECU
programming or coding. The USB communication method will take priority over other
communication methods.
4.1.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI, an error message appears. An error
message indicates the tablet is not communicating with the VCI. Troubleshoot the
error by performing the following steps:
Ensure the VCI is powered on.
When using the wireless connection, ensure the network is configured correctly and
the proper device has been connected.
If the tablet loses communication abruptly during the diagnosis, ensure no objects
are causing signal interference.
Ensure the VCI is properly positioned with its front-side up.
22
Move the tablet closer to the VCI. If using the wired connection, ensure the cable is
securely attached to the VCI.
Ensure the VCI communication mode is lit for the selected communication type:
Bluetooth, Wi-Fi, or USB.
B. If the VCI is unable to establish a communication link, troubleshooting instructions will
appear. Possible causes for the communication error include:
The VCI is unable to establish a communication link with the vehicle.
A vehicle system has been selected for diagnosis that is not supported by the vehicle.
There is a loose connection.
There is a blown vehicle fuse.
The vehicle or the data cable has a wiring fault.
There is a circuit fault in the data cable or adapter.
The vehicle identification is incorrectly entered.
4.1.2 Getting Started
Prior to first use of the Diagnostics application, ensure the VCI is properly connected to
and is communicating with the tablet. See
Establish Vehicle Communication on page 18.
4.1.2.1 Vehicle Menu Layout
When the VCI is properly connected to the vehicle, and paired to the tablet, the platform
is ready to start vehicle diagnosis. Tap the Diagnostics application button on the
MaxiCOM Job Menu, the Vehicle Menu displays on the screen.
Figure 4-2 Vehicle Menu
Screen
1. Top Toolbar Buttons
2. Automobile Manufacturer Buttons
23
Top toolbar Buttons
The operations of the Toolbar buttons at the top of the screen are listed and described in
the table below:
Table 4-1 Top Toolbar Buttons
Name
Button
Description
Home
Returns to the MaxiCOM Job Menu.
VID Scan
Opens a dropdown list; tap Auto Detect for auto VIN
detection; tap Manual Input to enter a VIN code or
license number manually. Tap Scan VIN/License to
scan the VIN code/license number using the built-in
camera.
All
Displays all the vehicle makes in the vehicle menu.
Favorites
Displays user-favorited vehicle makes.
History
Displays your saved vehicle historical records. This
option provides direct access to previously tested
vehicle records. See Vehicle History on page 85.
America
Displays the American vehicle menu.
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
China
Displays the Chinese vehicle menu.
Search
Tap the search field to display a virtual keyboard and
enter a vehicle manufacturer to test.
Cancel
Tap to exit the search screen or cancel an operation.
Automobile Manufacturer Buttons
The Automobile Manufacturer buttons display the various vehicle brands. Select an
automobile manufacturer button after the VCI is properly connected to the test vehicle to
start a diagnostics session.
4.1.3 Vehicle Identification
The MaxiCOM diagnostics system supports five methods of Vehicle Identification.
24
1. Auto VIN Scan
2. Manual Input
3. Scan VIN/License
4. Manual Vehicle Selection
5. OBDII Direct Entry
4.1.3.1 Auto VIN Scan
The MaxiCOM diagnostics system features the latest VIN-based Auto VIN Scan function
to identify test vehicles with just one tap, enabling the technician to quickly identify the
exact vehicle and scan its available systems for fault codes.
To perform an Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu appears.
2. Tap the VID Scan button on the top toolbar.
3. Select Auto Detect. The tablet starts VIN scanning on the vehicle's ECU. Once
the test vehicle is successfully identified, the system will guide you to the Vehicle
Diagnostics screen.
Figure 4-3 Auto Detect
Screen
In some cases, when you have selected the vehicle brand instead of performing Auto VIN
Scan in the first place, the system still provides an option to perform a VIN scan.
Select Automatic Selection and tap the Read button. The system will acquire VIN
information automatically. The system also allows users to manually enter the VIN.
25
Figure 4-4 Automatic Selection Screen
4.1.3.2 Manual Input
For vehicles that do not support the Auto Scan function, the MaxiCOM diagnostics system
allows you to enter the VIN or license number manually, or simply take a photo of the VIN
sticker or license plate for quick vehicle identification.
To perform Manual Input
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
2. Tap the VID Scan button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN code or license number.
Figure 4-5 Manual VIN Input
5. Tap OK. The vehicle will be identified and matched to the vehicle database and
the Vehicle Diagnostics screen will appear.
26
6. Tap the icon on the top-right corner to exit Manual Input.
4.1.3.3 Scan VIN/License
Tap Scan VIN/License in the dropdown list (
Figure 4-3). The camera will be opened. On
the right side of the screen, from top to bottom, three options are available: Scan Bar
Code, Scan VIN, and Scan License.
Note
The Scan License option is supported in limited regions. If not available, manually enter
the license number.
Select one of the three options and position the tablet to align the VIN or license number
within the scanning window, the result appears in the Recognition Result dialog box after
being scanned. Tap OK to confirm the result, and then the vehicle information
confirmation screen will appear on the tablet. If all the vehicle information is correct, tap
the icon on the middle of the screen to confirm the VIN of the vehicle being tested. Tap
OK to continue.
Figure 4-6 Scan VIN Code Sample 1
If the VIN/License number cannot be scanned, please manually enter it. Tap OK to
continue. Manually enter the license number and select a vehicle brand in the vehicle
information confirmation screen. Tap the icon on the middle of the screen to confirm the
VIN of the vehicle being tested. Tap OK to continue.
27
Figure 4-7 Scan VIN Code Sample 2
4.1.3.4 Manual Vehicle Selection
When the VIN is not automatically retrievable through the vehicle's ECU, or when the VIN
is unknown, you can select the vehicle manually.
Step-by-step Vehicle Selection
This mode of vehicle selection is menu-driven. Select the Manufacturer icon on the
Vehicle Menu screen to open the Vehicle Selection screen. Tap the Manual Selection
button on the left of the screen. Select the vehicle information like the Brand, Model,
Capacity, Engine type and Model year on the same screen. Tap the Reset button to
reselect the vehicle information, if needed.
Figure 4-8 Manual Vehicle Selection Screen
28
4.1.3.5 Alternative Vehicle Identification
Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the user
may perform a generic OBDII or EOBD diagnostics. See
Generic OBDII Operations on
page 50 for additional information.
4.2 Diagnostics Screen Layout
This section consists of various commonly used functions, including Auto Scan, Control
Unit, and more. The available functions vary by vehicle.
Figure 4-9 Diagnostics Screen
1. Diagnostics Toolbar Buttons
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section
6. Function Buttons
Diagnostics Toolbar Buttons
The Diagnostics Toolbar contains several buttons that allow you to print and save the
displayed data along with other operations. The table provides a brief description for the
operations of these buttons.
29
Table 4-2 Diagnostics Toolbar Buttons
Name
Button
Description
Home
Returns to the MaxiCOM Job Menu.
Vehicle
Swap
Exits the diagnostics session and returns to the
vehicle menu screen to select another vehicle for
testing.
Settings
Opens the Settings screen. See Settings on page
92.
Print
Saves and prints a copy of the displayed data. See
Printing Settings on page 93.
Help
Provides instructions or tips for operations of various
diagnostics functions.
Save
Provides 3 ways to save data.
Tap Take a Screenshot to take a screenshot
image.
Tap Save All Data to save a PDF file (use this
option when data displays on multiple screens).
Tap Save Report to save the data to Autel
cloud platform.
These files are stored in Data Manager for later
review. See
Data Manager on page 84.
Data
Logging
Use this function when encountering an error during
test or diagnosis. This function will record the
communication data and ECU information of the test
vehicle and send it to Autel technical staff to review
and provide a solution.
Go to the Support application to view the processing
progress. See
Data Logging on page 117.
To print data in Diagnostics
1. Tap the Diagnostics application button on the MaxiCOM Job Menu. The Print
button on the diagnostics toolbar is available throughout the Diagnostics
operations.
2. Tap Print and a drop-down menu displays.
a) Print This Page — prints a screenshot of the current screen.
b) Print All Data — prints a PDF copy of all displayed data.
3. A temporary file will be created and sent via the computer to the printer.
4. When the file is sent, a confirmation message appears.
30
NOTE
Make sure the tablet and the printer are connected either by Wi-Fi or LAN before printing.
For more instructions on printing, see Printing Settings on page 93 for details.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The Data
Logging button on the diagnostics toolbar is available throughout the
Diagnostics operations.
2. Tap the Data Logging button to display the error options. Select a specific error,
and a submission form will appear to let you fill in the report information.
3. Tap the Send button in the upper-right corner of the screen to submit the report
form via the Internet. A confirmation message appears when sent successfully.
Current Directory Path
The Current Directory Path shows all directory names to access the current page.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the following items:
1. Network Status Icon
— indicates whether a network is connected.
2. VCI Icon
— indicates the communication status between the tablet and the VCI
device.
3. Battery Icon — indicates the battery status of the vehicle.
Navigation Bar
The Navigation Bar on the left side of the screen displays the main menu of the
diagnostics functions. The main menu varies by the vehicle being tested. The common
menu includes Auto Scan, Control Unit, Hot Function, Service, Vehicle Profile,
Programming, and more.
Main Section
The Main Section varies depending on the stage of operations, which shows vehicle
identification selections, the main menu, test data, messages, instructions, and other
diagnostics information.
Function Buttons
The type of function buttons displayed at the bottom of the screen vary by operation.
Functions include navigation, reporting, and code clearing. The functions of these
buttons will be described in the following sections when relevant.
31
The table below provides a brief description of how the function buttons operate.
Table 4-3 Function Buttons in Diagnostics Screen
Name
Description
Intelligent
Diagnostics
Directly accesses the Intelligent Diagnostics screen to view the
code-related information of ALL DTCs for the whole vehicle.
For detailed operation instructions, please refers to the
Intelligent Diagnostics Operation for details.
Report
Displays the diagnostics data in report form.
Quick Erase
Erases all fault information after scanning.
Fault Scan
Scans vehicle system modules.
Pause
Temporarily pauses scanning process.
Enter System
Enters the ECU system.
ESC
Returns to the previous screen or exits Diagnostics screen.
Select one of the system modules from the Topology or List and tap Enter System to
enter the specific system functions.
NOTE
The Diagnostics Toolbar (located on the top of the screen) will be active throughout the
diagnostics session for such tasks as printing and saving the displayed data, obtaining
help information, and logging data.
4.2.1 Screen Messages
Messages appear when additional input is needed before proceeding. There are three
main types of on-screen messages: Confirmation, Warning, and Error.
Confirmation Messages
These usually appear as an "Information" screen, when you are about to perform an
action that cannot be reversed or when an action has been initiated and your confirmation
is needed to continue.
When a user-response is not required, the message only appears briefly.
Warning Messages
These appear when completing the selected action may result in an irreversible change
or loss of data. An example of this message is the "Erase Codes" message.
32
Error Messages
These appear when a systemic or procedural error has occurred. Possible errors include
cable disconnection and communication interruption.
4.2.2 Making Selections
The Diagnostics application is a menu-driven program that presents a series of options.
As you select from a menu, the next menu in the series appears. Each selection narrows
the focus and leads to the desired test.
4.3 Auto Scan
There are two options available in the Navigation Bar on the left side of the screen when
accessing the Diagnosis section (Figure 4-9):
1. Auto Scan — starts auto scanning for all the available systems on the vehicle
2. Control Unit — displays a selection menu of all the available control units of the test
vehicle
The main section of Auto Scan screen displays a System List for most vehicles, but a
topology map at the same time for some vehicles, including Volkswagen, Audi, BMW,
Ford, Land Rover, Jaguar, Chrysler, Fiat, Volvo, and more.
A. Topology Tab Page
The Topology tab page displays a system distribution diagram of the vehicle control
modules.
Figure 4-10 Topology Tab Page
33
B. List Tab Page
Figure 4-11 List Tab Page
The Auto Scan function performs a comprehensive scan of all the systems in the vehicle
ECU to locate faults and retrieve DTCs. Tap Fault Scan to start. Systems with no faults
detected will appear in green; systems containing faults will appear in orange.
Column 1 — displays system numbers
Column 2 — displays scanned systems
Column 3 — displays scan results
-!-: Indicates that the scanned system may not support the code reading function, or
there is a communication error between the tablet and the control system.
-?-: Indicates that the vehicle control system has been detected, but the tablet cannot
access it.
Fault | #: Indicates there is/are fault code(s) present; "#" indicates the quantity of
detected faults.
Pass | No Fault: Indicates the system was scanned and no fault has been detected.
Not Scanned: Indicates the system has not been scanned.
No Response: Indicates the system has not received a response.
To perform an Auto Scan
Using topology for BMW as an example:
1. Tap the Diagnostics application button on the MaxiSys Job Menu. Choose the
corresponding vehicle information and enter the Vehicle Diagnostics page.
34
Figure 4-12 Vehicle Information Selection Screen
2. The Topology tab page displays in the main section. Tap the Fault Scan button
at the bottom of the screen to scan the vehicle system modules.
Figure 4-13 Auto Scan Screen Sample 1
3. A system scanned with no faults detected appears in green; a system scanned
with faults detected will appear in orange. The number of total faults will appear
on the upper-right corner.
35
Figure 4-14 Auto Scan Screen Sample 2
Select System
On the Auto Scan screen, there is a Select System icon on the upper-right corner.
Select the corresponding system(s) to scan, saving more time than scanning all systems.
4.4 Control Unit
The Control Unit allows you to manually locate a required control system for testing
through a series of choices. Simply follow the menu driven procedure, and make proper
selection each time; the program will guide you to the diagnostics function menu after a
few choices you have made.
Tap the Control Unit in the Navigation Bar on the left side of the Diagnostics screen
(Figure 4-9) to enter the Function Menu screen.
Figure 4-15 Function Menu Screen
36
Available functions may vary by vehicle. The function menu may include:
ECU Information — displays detailed ECU information. Select to display information
screen.
Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module; the latter allows
you to erase DTCs and other data from the ECU.
Live Data — retrieves and displays live data and parameters from the vehicle's ECU.
Active Test — provides specific subsystem and component tests. This selection may
display as Actuators, Actuator Test or Function Tests. Available tests vary by vehicle.
Special Functions — provides component adaptation or variant coding functions for
custom configurations, and allows entry of adaptive values for certain components
after repairs. Depending on the test vehicle, this selection may sometimes appear as
Control Unit Adaptations, Variant Coding, Configuration or something similar.
4.5 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type and version numbers.
Figure 4-16 ECU Information Screen
1. Diagnostics Toolbar Buttons — see
Table 4-2 Diagnostics Toolbar Buttons on page 29
for detailed descriptions of the operations of each button.
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section — the left column displays the item names; the right column displays the
37
specifications or descriptions.
6. Function Button — in this case, only the ESC button is available. Tap it to exit after
viewing.
4.6 Trouble Codes
4.6.1 Read Codes
This function retrieves and displays DTCs from the vehicle control system. The Read
Codes screen varies for each vehicle being tested. For some vehicles, freeze frame data
can also be retrieved for viewing. A sample Read Codes screen appears as below:
Figure 4-17 Read Codes Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons on page 29
for detailed descriptions of the operations of each button.
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section
Column 1 — displays the retrieved codes from the vehicle.
Column 2 — indicates the status of the retrieved codes.
Column 3 — provides detailed descriptions for the retrieved codes.
Column 4 — provides access to the Intelligent Diagnostics screen.
6. Function Buttons
Intelligent Diagnostics — tap to enter the Intelligent Diagnostics screen to check
38
related repair cases and help information.
Freeze Frame — a snowflake icon appears when freeze frame data is available for
viewing; Tap to display data screen. The Freeze Frame interface is similar to that of
the Read Codes interface and shares similar operations.
Search — tap to search the selected DTC for additional information on the Internet.
Erase Codes — tap to erase codes from the ECU. It is recommended that DTCs
are read and needed repairs are performed before erasing codes.
Read Codes — retrieves and displays the DTCs from the vehicle control system.
The Read Codes screen varies for each vehicle being tested.
ESC — tap to return to the previous screen or exit the function.
4.6.2 Erase Codes
After reading the retrieved codes from the vehicle and making repairs, you can erase the
codes from the vehicle using this function. Before performing this function, make sure the
vehicle's ignition key is in the ON (RUN) position with the engine off.
To erase codes
1. Tap Erase Codes in the Function Buttons.
2. A warning message appears to inform you of data loss when this function is
applied.
a) Tap Yes to continue. A confirmation screen appears when the operation is
successfully done.
b) Tap No to exit.
3. Tap ESC on the confirmation screen to exit Erase Codes.
4. Perform the Read Codes function again to ensure the operation is successful.
4.7 Live Data
When this function is selected, the screen shows the data list for the selected module.
The parameters display in the order that they are transmitted by the ECU, so expect
variation among vehicles.
Gesture scrolling allows you to quickly move through the data list. Touch the screen and
drag your finger up or down to reposition the parameters being displayed if the data
occupies more than one screen. The figure below shows a typical Live Data screen:
39
Figure 4-18 Live Data Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons on page 29
for detailed descriptions of the operations of each button.
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section
Name Column — displays the parameters.
a) Check Box — tap the check box to the left of a parameter to select the item. Tap
the check box again to deselect it.
b) Drop-down Menu — tap the drop-down menu to the right of the parameter to open
a submenu, and view data display-mode options.
Value Column — displays the values of the parameters.
Unit Column — displays the units for the parameters.
To change the Unit mode, tap the Settings button in the top toolbar and select a
required mode. See Unit on page 92.
Display Mode
There are four display modes available for data viewing, allowing you to view various
types of parameters in the mode best suited to represent the data.
Tap the drop-down menu to the right of a parameter to open a submenu. A total of 7
buttons will be displayed: The 4 buttons on the left represent different data display modes,
plus one Information button (active when additional information is available), one Unit
40
Change button (for switching the unit of displayed data), and one Trigger button (tap to
open the "Trigger Settings" window).
Figure 4-19 Display Mode Screen
Each parameter displays the selected mode independently.
Analog Gauge Mode — displays the parameters in gauge charts.
Text Mode — default displays the parameters as a text list.
NOTE
Some status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT,
can only be displayed in Text Mode. Others, such as a sensor reading, can be displayed
in both text and graph modes.
Waveform Mode — displays the parameters in waveform graphs.
In this mode, five control buttons will appear to the right of the parameter, allowing you to
manipulate the display status.
Figure 4-20 Waveform Graph Mode Screen
41
Settings Button (SetY) — sets the minimum and maximum value of the Y-axis.
Scale Button — changes the scale values.
There are two scale buttons, displayed above the waveform graph to the right side, which
can be used to change the scale values of the X-axis and Y-axis of the graph. There are
four scales available for the X-axis: x1, x2, x4 and x8, and three scales available for the
Y-axis: x1, x2, and x4.
Edit Button — edit the waveform color and line thickness.
Zoom-in Button — tap once to display the selected data graph in full screen.
Exit Button — tap to exit the waveform mode.
Full Screen Display — this option is only available in the waveform mode, and is mostly
used in Graph Merge status for data comparison. There are three control buttons available
on the top-right side of the screen under this mode.
Scale Button — tap to change the scale values below the waveform graph. There
are four scales available for the X-axis: x1, x2, x4 and x8, and three scales available
for the Y-axis: x1, x2, and x4.
Edit Button — tap to open an edit window, in which you can set the waveform color
and the line thickness displayed for the selected parameter.
Zoom-out Button — tap to exit full screen display.
Exit Button — tap to exit waveform mode.
To edit the waveform color and line thickness in a data graph
1. Select a parameter to be displayed in waveform mode.
2. Tap the Edit button, and an edit window will appear.
Figure 4-21 Waveform Edit Screen
3. The selected parameter is shown automatically in the left column.
4. Select a color from the second column.
42
5. Select a line thickness from the right column.
6. Tap Done to save the settings and exit, or tap Cancel to exit without saving.
NOTE
In full screen display mode, you can edit the waveform color and line thickness by tapping
the Edit button on the top-right side of the screen.
Trigger Settings
On the Trigger Settings screen, you can set a standard range by filling in minimum and
maximum values. When exceeding these values, the trigger function will be executed and
the device will automatically record and save the generated data. You can review the
saved live data by tapping the Review button at the bottom of the screen.
Tap the drop-down menu to the right of a parameter to open a submenu. The Trigger
button is the last one in the submenu. Tap to display the Trigger Settings window.
Figure 4-22 Trigger Setting Screen
Two buttons and two input boxes are available in the Trigger Settings window.
a) Trigger — toggles the trigger on and off. The trigger is ON by default.
b) Buzzer Alarm — switches the alarm on and off. The alarm function makes a beeping
sound as an alert when the data reading reaches the preset minimum or maximum
value. The buzzer alarm will only sound at the first trigger.
c) MIN — tap this input box to display a virtual keyboard to enter a lower threshold value.
d) MAX — tap this input box to display a virtual keyboard to enter an upper threshold
value.
43
To set a trigger
1. Tap the drop-down button to the right of a parameter to open a submenu.
2. Tap the Trigger button to the right of the submenu to open the Trigger Settings
window.
3. Tap the MIN input box and enter the minimum threshold value.
4. Tap the MAX input box and enter the maximum threshold value.
5. Tap OK to save the settings and return to the Live Data screen, or tap Cancel
to exit without saving.
When the trigger is successfully set, a trigger mark displays in front of the parameter.
The mark is gray when it is not triggered, and displays orange when triggered. Moreover,
two horizontal lines display on each of the data graphs (when Waveform Graph Mode is
applied) to indicate the threshold values. The limit lines are shown in different colors to
differentiate them from the parameter waveforms.
Digital Gauge Mode — displays the parameters in the form of a digital gauge graph.
6. Function Buttons
The operations of the function buttons on the Live Data screen are described below:
Cancel All — tap to cancel all selected parameters. Up to 50 parameters can be
selected at one time.
Show Selected/Show All — tap to toggle between the two options; one displays the
selected parameters, the other displays all the available items.
Graph Merge — tap to merge selected data graphs (for Waveform Mode only). This
function is very useful when comparing different parameters.
NOTE
This mode supports a Graph Merge of 2 to 5 digital parameters. Non-digital parameters
are not supported.
To merge selected data graphs
1) Select parameters to be merged.
2) Tap the Graph Merge button at the bottom of the Live Data screen.
a) This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
select 2 to 5 digital parameters. Tap the Got It button to return to the
previous screen and select supported parameters.
b) If selected parameters are not supported in this mode, a message will
display advising the user to select only parameters that are supported. A
message will also display if more than 5 parameters have been selected.
44
Please select 2 to 5 of the supported parameters and tap the OK button
to merge.
3) Tap the Cancel Merge button at the bottom of the Live Data screen to cancel
merge.
To Top — moves a selected data item to the top of the list.
Setting — tap to set the recording duration.
To set the live data record duration
1. Tap the Settings button at the bottom of the Live Data screen.
2. Tap the > button to the right of Recording Time After Trigger bar and select
a time length.
3. Tap OK to save the settings and return to the Live Data Settings screen, or tap
the X button on the upper-right corner to exit without saving.
4. Tap Done on the upper-right corner of the Live Data Settings screen to confirm
and save the settings, and return to the Live Data screen, or tap Cancel to exit
without saving.
Clear Data — tap to clear all cached live data.
Freeze — displays the retrieved data in freeze mode.
Previous Frame — moves to the previous frame of frozen data.
Next Frame — moves to the next frame of frozen data.
Play/Pause — tap to play/pause the frozen data.
Resume — tap to exit the freeze data mode and return to normal data display.
Record — starts recording the live data of the selected data. Tap the Record button
at the bottom of the Live Data screen. A message will display prompting user to
select parameters to record. Tap the Got It button to confirm. Scroll down and select
data to record. Tap the Record button to start recording. Tap the Resume button to
stop recording. The recorded live data can be viewed in the Review section at the
bottom of the Live Data screen. The recorded data can also be reviewed in the Data
Manager.
Resume — Tap to stop data recording and return to normal data display.
Flag — appears when the Record function is applied. Tap to set flags to note
points of interest when recording data. Notes can be added during playback in
Review or Data Manager. Select the preset flag to open a popup window and
display a virtual keyboard to input notes.
Review — reviews the recorded data. Tap to display a recording list, and select one
item to review.
45
NOTE
Only data recorded during the current operation can be reviewed on the Live Data screen.
All historical recorded data can be reviewed in "Review Data" in the Data Manager
application.
Previous Frame — switches to the previous frame of recorded data.
Next Frame — switches to the next frame of recorded data.
Play/Pause — tap to play/pause recorded data.
Show Selected — displays the selected parameters.
Graph Merge — merges selected data graphs.
Back — exits the Review screen and returns to the Live Data screen.
Back — returns to the previous screen or exits the function.
4.8 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.
During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data or by
monitoring the operation of the actuators. Such tests may include toggling a solenoid,
relay or switch, between two operating states.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Select test from the menu options. Follow the instructions displayed on the screen to
complete the test. Procedures and instructions vary by vehicle.
Figure 4-23 Active Test Screen
The function buttons on the lower-right corner of the Active Test screen manipulate the
test signals. The operational instructions are displayed in the main section of the test
46
screen. Follow the on-screen instructions and make appropriate selections to complete
the tests.
Tap the ESC function button to exit the test when finished.
4.9 Special Functions
These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been completed.
Figure 4-24 Special Function Screen Sample 1
Select a function to display detailed function information and the execution screen.
Figure 4-25 Special Function Screen Sample 2
List Tab Page
Column 1 — displays the description of the function being performed or the live data
corresponding to the special function
47
Column 2 — displays the execution status such as Completed or Activated or may
display live data values that correspond to the special function
Column 3 — displays the measurement units of the live data
Tap a function button to perform the selected function or exit the function.
4.10 Programming and Coding
Since the introduction of OBDII and leading up to modern hybrids and EVs, hardware and
software technologies in cars have been advancing at an exponential rate. Updating
software may be the only way to fix the following issues:
Drivability
Fuel Efficiency
Power Loss
Fault Codes
Durability of Mechanical Parts
The Programming and Coding function is used to “re-flash” the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version, as
well as to reprogram adaptive data of certain components after making repairs or
replacements.
NOTE
The programming function applies only when the vehicle is connected to a VCI, which
serves as a PassThru interface to establish communication and transfer data to the
vehicle's ECU.
Available programming or coding operations vary by test vehicle. Only available
operations display in the tablet menu.
There are two general types of programming operations:
A. Coding — also known as Teach-in Program, or Component Adaptation, is used to
reprogram adaptive data for vehicle control modules after repairs or replacements of
vehicle parts.
B. Reprogramming — downloads the latest version of software from the online server
database via the Internet access (this procedure is done automatically when the tablet
is connected to the Internet, so there is no need to check for software updates yourself),
and reprograms the newest version into the vehicle's ECU.
NOTE
Ensure that the tablet is connected to a stable Internet access before applying the ECU
programming function, so that the tablet is able to access the vehicle manufacturer's
server for update service.
48
Selecting the Programming or Coding function opens a menu of operation options that
varies by vehicle make and model. Selecting a menu option either displays a programming
interface or opens another menu of additional choices. Follow all screen instructions while
performing the programming or coding operations. How and what information is presented
on the screen vary by the type of operation being performed.
4.10.1 Coding
The main section of the Coding screen displays a list of vehicle components and the
coding information that mainly consists of two parts:
1. All available systems for coding are displayed on the left side, and the coding data or
value on the right side.
2. The bottom of the main section displays the function buttons that enable you to
manipulate the operation.
Check the vehicle condition and the coding information carefully. Use the function button
to edit codes for the corresponding components. Tap Send when you finish editing all
items. When the operation is completed, an execution status message, such as
Completed, Finished or Successful, may appear.
Tap ESC to exit the function.
4.10.2 Reprogramming
Before reprogramming begins
The tablet must be connected to a stable Wi-Fi network.
The tablet must be connected to the VCI by USB.
The tablet battery must be fully charged during module programming. Connect the
tablet to a charger if needed.
Attach battery maintainer to vehicle battery to ensure a steady voltage is maintained
throughout programming. Voltage requirements differ by vehicle manufacturer. Consult
vehicle manufacturer recommendations prior to programming a module.
Do not quit the application during module programming as the process may fail and
may also result in permanent damage to the module.
49
Figure 4-26 Reprogramming Operation Screen
Typical reprogramming operations require you to input and validate the VIN number first.
Tap the input box and enter the correct number. The programming interface then appears.
The main section of the reprogramming interface offers information about the hardware,
the current software version and the newest software versions to be programmed into the
control units.
A series of on-screen operational instructions will display to guide you through the
programming procedure. Carefully read the on-screen information and follow the
instructions to execute the programming procedure.
4.10.3 Re-flash Errors
IMPORTANT
When reprogramming onboard, always make sure the vehicle battery is fully charged and
in good working condition. During reprogramming, the operation may fail if voltage falls
below the proper operation voltage. Sometimes a failed operation can be recovered, but
the failed reprogramming can also ruin the control module. We recommend connecting
an external battery maintainer to the vehicle to ensure a steady voltage throughout
reprogramming. The required voltage differs by vehicle manufacturer. Consult vehicle
manufacturer for correct voltage to be maintained.
Occasionally a flash update procedure may not complete properly. Common causes of
flash errors include: poor cable connections among the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is complete, or low vehicle
battery voltage.
If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically repeat if
the previous operation does not succeed.
50
4.11 Generic OBDII Operations
The OBDII/EOBD vehicle diagnosis option offers a quick way to check for DTCs, isolate
the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior
to emissions certification testing, verify repairs, and perform other emissions-related
services. The OBDII direct access option is also used for testing OBDII/EOBD-compliant
vehicles that are not included in the Diagnostics database. Diagnostics toolbar buttons
at the top of the screen are available for specific vehicle diagnostics. See
Table 4-2
Diagnostics Toolbar Buttons on page 29 for details.
4.11.1 General Procedure
To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics application button in the MaxiCOM Job Menu. The Vehicle
Menu displays.
2. Tap the EOBD button. There are two options to establish communication with the
vehicle.
Auto Scan — select to establish communication using each protocol in order to
determine which one the vehicle is using.
Protocol — select to open a submenu of various protocols. A communication
protocol is a standardized way of data communication between an ECM and a
diagnostics tool. Global OBD may use several different communication
protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for the OBDII
Diagnostics Menu to appear.
Figure 4-27 OBDII Diagnostics Menu
4. Select a function option to continue.
DTC & FFD
51
I/M Readiness
Live Data
O2 Sensor Monitor
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
NOTE
Supported functions may vary by vehicle.
4.11.2 Function Descriptions
This section describes the various functions of each diagnostics option:
4.11.2.1 DTC & FFD
When this function is selected, the screen displays a list of Current Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake icon will display on the right side of the DTC item. The Erase Codes function
can be applied by tapping the function button at the bottom of the screen.
Figure 4-28 DTC & FFD Screen
Current Codes
Current codes are emission-related DTCs from the ECU of the vehicle. OBDII/EOBD
Codes have a priority according to their emission severity, with higher-priority codes
overwriting lower-priority ones. The priority of the code determines the illumination of
the Malfunction Indicator lamp (MIL) and the erasing-code procedure. Manufacturers
52
rank codes differently, so DTCs may vary by vehicle.
Pending Codes
These are codes whose storing conditions have been met during the last drive cycle,
but need to be met on two or more consecutive drive cycles before the DTC stored.
The purpose of displaying pending codes is to assist the service technician after a
vehicle repair when diagnostics information is cleared, by reporting test results after a
single driving cycle.
a) If a test fails during the driving cycle, the DTC associated is reported. If the pending
fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically
cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system. If
test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.
Freeze Frame
In most cases, the stored frame is the last-DTC reported. Certain DTCs, those that
have a greater impact on vehicle emission, have a higher priority. In these cases, DTC
of the highest priority is the one for which the freeze frame records are retained. Freeze
frame data includes a “snapshot” of critical parameter values at the time the DTC is
stored.
Erase Codes
This option is used to clear all emission-related diagnostics data including DTCs,
freeze frame data, and specific manufacturer-enhanced data from the vehicle ECU.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to Not
Ready or Not Complete status.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue, or No to
exit.
4.11.2.2 I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
Selecting I/M Readiness opens a submenu with two choices:
Since DTCs Cleared — displays the status of monitors since the last time the DTCs
were erased.
This Driving Cycle — displays the status of monitors since the beginning of the current
drive cycle.
53
4.11.2.3 Live Data
This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast in
the vehicle data stream.
Live data can be displayed in various modes. See
Live Data on page 38 for detailed
information.
4.11.2.4 O2 Sensor Monitor
This function allows retrieval and review of recent O2 sensor monitor test results stored
on the vehicle on-board computer.
The O2 Sensor Monitor test function is not supported by vehicles that communicate using
a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped
vehicles, refer to
On-Board Monitor.
4.11.2.5 On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are useful
after the service when a vehicle control module memory is already erased.
4.11.2.6 Component Test
This function enables dual-directional control of the ECU so that the diagnostics tool can
transmit control commands to operate the vehicle systems. This function is useful in
determining how well the ECU responds to a command.
4.11.2.7 Vehicle Information
This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other test vehicle
information.
4.11.2.8 Vehicle Status
This function checks the current condition of the vehicle, such as the communication
protocols of OBDII modules, number of fault codes, and status of the Malfunction Indicator
Lamp (MIL).
4.12 Diagnostics Report
4.12.1 Pre-scan and Post-scan
To perform the pre-scan and post-scan functions
1. Auto Scan the Vehicle — the Auto VID function can automatically identify the
vehicle and its equipped systems. All available modules in all systems will be
scanned automatically. Codes and code details will be listed.
54
2. Print Pre-scan Report — vehicle images can be taken with tablet and attached to
scan report. The report file can be generated and submitted. The report can be
customized with shop and vehicle information.
3. Repair Vehicle — creates efficient repair plan from the start.
4. Auto Scan Repaired Vehicle — ensures no new faults were created during repair
and no DTCs are present at completion.
5. Print Post-scan Report — proves all DTCs on pre-scan report are fixed.
4.12.2 Diagnostics Report PDF
The diagnostics report can be reviewed, saved, and printed in multiple applications of the
platform.
a) Via the History function:
Enter the Diagnosis main page, and tap History in the Top Diagnostics Toolbar.
Figure 4-29 History Screen
Select a history record and tap the ellipses button in the upper-right corner to get
the test report, view the PDF document, or print, email and delete the historical test.
55
Figure 4-30 Historical Test Screen
b) Via the Report function:
Tap Data Manager on the MaxiCOM Job Menu. Tap Report to open the report
list.
Figure 4-31 Report Screen Sample 1
Select a specific history record from the report list.
56
Figure 4-32 Report Screen Sample 2
View the local reports or share the report to Autel cloud.
Figure 4-33 Report Screen Sample 3
Tap the ellipses button in the upper-right corner to save the report to the document
cloud or print the report.
57
Figure 4-34 Report Screen Sample 4
c) Via the Auto Scan function:
Enter the Auto Scan page and tap Fault Scan in the Function Button Bar at the
bottom of the screen.
Figure 4-35 Auto Scan Screen Sample 1
When the system scan is completed, tap Report in the Function Button bar at the
bottom of the screen.
58
Figure 4-36 Auto Scan Screen Sample 2
Tap the button in the Diagnostics Toolbar, and select Save All Data to save
the PDF document, select Take a Screenshot to save the screenshot of the
current page, or select Save Report to save the vehicle test report.
Figure 4-37 Auto Scan Screen Sample 3
59
Figure 4-38 PDF Document Screen
d) Via the buttons on the Navigation Bar:
The diagnostics report can also be viewed from the Auto Scan, Trouble Codes, Live
Data, and Active Test screens. Tap the button in the Diagnostics Toolbar, and
select Save All Data to save the PDF document.
Figure 4-39 Read Codes Screen
4.13 Exit Diagnostics
The Diagnostics application operates while communication with the vehicle is still active.
It is important to properly exit from the diagnostics operation interface to stop all
communications with the vehicle before closing the Diagnostics application.
60
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Ensure all forms of communication links such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all interfaces
before disconnecting the test cable and power supply.
To exit the Diagnostics application
1. On an active diagnostics screen, tap the Back or ESC function button to exit a
diagnostics session;
Or
2. Tap the Vehicle Swap button in the diagnostics toolbar to return to the Vehicle
Menu screen. On the Vehicle Menu screen, tap the Home button in the top
toolbar or tap the Back button in the navigation bar at the bottom of the screen;
Or
3. Tap the Home button in the diagnostics toolbar to exit the application directly
and return to the MaxiCOM Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle and it is safe
to open other MaxiCOM applications, or exit the MaxiCOM Diagnostics System and return
to the Android system's Home screen.
61
5 Intelligent Diagnostics
Intelligent Diagnostics is a specific fault code analysis function, with which you can
access the most comprehensive and the latest code-specific data, DTC analysis, repair
assist, repair tips, and relevant repair cases. It has been drawn from actual shop repair
orders and records and with input from experienced industry professionals.
Intelligent Diagnostics adopts the scientific data cloud computing technology to match the
specific fault code with the exact vehicle model. And the data has been thoroughly verified
by automotive maintenance professionals.
The following are main parts of the code data contained in Intelligent Diagnostics:
1. Vehicle System and Detected DTC(s)
2. Technical Service Bulletin (OEM Information)
3. DTC Analysis
4. Repair Assist
5. Repair Tips
6. Component Measurement
7. Relevant Cases
NOTE
Before performing the Intelligent Diagnostics function, please ensure the network is
connected successfully.
5.1 Accessing Intelligent Diagnostics Function
5.1.1 Auto Scan
Before starting Intelligent Diagnostics, please ensure that vehicle communication has
been established. Connect the MaxiCOM Diagnostics tablet to the test vehicle through
the VCI. For detailed directions to establish vehicle communication with the MaxiCOM
tablet, see
Establish Vehicle Communication.
Once communication has been established, enter the Diagnostics application and select
a vehicle model. After a vehicle model is selected, tap Auto Scan from the Main menu.
The System list screen will appear. For detailed instructions on using the Auto scan
function, see
Auto Scan.
62
Figure 5-1 System List Screen
For a number of vehicle brands, including Volkswagen, Audi, BMW, Ford, Land Rover,
Jaguar, Chrysler, Fiat, Volvo, and more, a topology map is available to display the
relationship among vehicle systems.
Figure 5-2 Topology Display Screen
Select the List tab to display the vehicle systems as a list.
63
Figure 5-3 List Screen
5.1.2 Scan System Faults
Once the vehicle system listing or Topology mapping has been completed, tap the Fault
scan button at the bottom of the System list, Topology or List screen to find the faults in
the vehicle systems.
1) On the System list screen, tap the Fault scan button at the bottom. After scanning,
a system with identified faults will display in red, with the number of faults displayed
on the right. The number of total faults will appear on the top.
Figure 5-4 Fault Scan on System List Screen Sample 1
64
Figure 5-5 Fault Scan on System List Screen Sample 2
2) On the Topology screen, a system with identified faults will appear in orange, with
the number of faults displayed in the upper-right corner of the system icon. The
number of total faults will appear on the top.
Figure 5-6 Fault Scan on Topology Screen
3) On the List screen, a system with identified faults will also appear in red, with the
number of faults on the right. The number of total faults will appear on the top.
65
Figure 5-7 Fault Scan on List Screen
After scanning system faults, there are two methods to access the Intelligent Diagnostics
screen:
Access via the Intelligent Diagnostics button to view code-related
information of all DTCs for the whole vehicle.
Access via the Intelligent Diagnostics icon to view code-related information
of a specific DTC.
5.1.3 Access via Intelligent Diagnostics Button
After all the faults of the vehicle systems are scanned, tap the Intelligent diagnostics
button on the lower corner of the screen to directly enter the Intelligent Diagnostics screen.
Entering the Intelligent Diagnostics screen, you can find the TSB, DTC analysis, repair
assist, and repair tips information of All DTCs for all the systems that have been scanned.
For detailed operation instructions, please refer to the
Intelligent Diagnostics Operation
for details.
66
Figure 5-8 Intelligent Diagnostics Button Screen
5.1.4 Access via Intelligent Diagnostics Icon
You can also use the Intelligent Diagnostics icon to enter the Intelligent Diagnostics
function to get detailed fault repair instructions of a specific DTC.
The details of the detected fault(s), including the fault code, fault description, and status,
will be displayed right under the system name or module. If the Intelligent Diagnostics
function is available for this vehicle, the Intelligent Diagnostics icon will display on the
right.
On the List screen, tap the Intelligent Diagnostics icon on the right side to enter the
Intelligent Diagnostics screen directly.
Figure 5-9 Intelligent Diagnostics Icon Screen Sample 1
Or on the Topology screen, once the system scan is complete, tap a system icon (displays
in orange if faults are detected) to display complete system name with the Intelligent
67
Diagnostics icon shown below. Tap the Intelligent Diagnostics icon to enter the
Intelligent Diagnostics screen directly.
Figure 5-10 Intelligent Diagnostics Icon Screen Sample 2
When entering a specific system by tapping the arrow-shaped icon , you can also
access the Intelligent Diagnostics screen if the Intelligent Diagnostics function is available
for this vehicle.
To access the Intelligent Diagnostics screen after entering a specific system
1. On the System list, Topology or List screen, tap the arrow icon to enter a
system, the Function menu will appear. Available functions vary by vehicle.
Figure 5-11 Entering System Icon Screen (List)
68
Figure 5-12 Entering System Icon Screen (Topology)
2. Select Trouble codes from the Function menu screen and the trouble codes
screen will appear.
Figure 5-13 Function Menu Screen
3. Tap the Intelligent Diagnostics icon to the right of the DTC description.
Or select a specific DTC from the DTC list, and then tap the Intelligent
Diagnostics button at the bottom of the screen.
69
Figure 5-14 Trouble Codes Screen
5.2 Intelligent Diagnostics Operation
Intelligent Diagnostics is an important and powerful function of MaxiCOM Ultra Lite. It
provides substantial information for intelligent diagnosis of the faults detected, offering
Technical Service Bulletin, DTC Analysis, Repair Assist, Repair Tips, and Component
Measurement to help you repair detected faults. It also provides relevant repair case
information for viewing.
Figure 5-15 Intelligent Diagnostics Layout
70
The Intelligent Diagnostics function consists of the following sections:
1. Vehicle System and Detected DTC(s) — displays the name of the vehicle system(s)
and the detected DTC(s).
2. Technical Service Bulletin — contains DTC-related recalls, TSB, and OEM
campaigns.
3. DTC Analysis — provides repair assistance information related to the fault code.
4. Repair Assist — intelligently prioritizes DTCs and leads the user to the proper repair.
5. Repair Tips — details the steps for determining and clearing faults.
6. Component Measurement — provides detailed information and guides on using an
oscilloscope to test components for faults.
7. Relevant Cases — offers relevant fault-clearing repair cases for reference.
5.2.1 Vehicle System and Detected DTC(s)
This section displays the scanned vehicle systems that contain faults. Tap the drop-down
menu to view comprehensive information of ALL systems or switch to different fault codes
for details.
Tap the arrow button on the right to display a drop-down list of all systems along with
specific DTCs. Use your finger to touch and slide upward or downward on the screen to
review all codes in the list. Select ALL systems or select a DTC to view the corresponding
Intelligent Diagnostics information.
Figure 5-16 Vehicle System and Detected DTC(s) Screen
71
5.2.2 Technical Service Bulletin (OEM Information)
The Technical Service Bulletin function matches the selected fault code with relevant
vehicle manufacturer TSBs. All TSBs that relate to the selected DTC are listed in the TSB
display window. Select a TSB to open the TSB page and view the TSB in details.
Figure 5-17 TSB Screen
Figure 5-18 TSB in Details
5.2.3 DTC Analysis
On the Intelligent Diagnostics screen, the DTC Analysis contains repair assistance and
information related to the fault codes, including the fault description, condition, fault
influence, possible cause, and possible solution. The repair assistance information vary
by vehicle.
72
Figure 5-19 DTC Analysis Screen
5.2.4 Repair Assist
The Repair Assist displays a list of items and their descriptions, completion status, and
priorities. The higher the priority number is (1 is the highest), the earlier the related items
will be tested.
To perform Repair Assist
1. Tap the Repair Assist button on the Intelligent Diagnostics screen to open the
page.
Figure 5-20 Repair Assist Screen Sample 1
2. Tap the Run icon on the right or tap the Run button at the bottom to
perform the selected item. Simply follow the screen prompts and make a series
of choices.
73
Figure 5-21 Repair Assist Screen Sample 2
Table 5-2 Completion Status in Repair Assist
Button
Name
Description
Completed
This indicates that all branches of the
procedure are completed.
Uncompleted
This indicates that certain branches of the
procedure has not uncompleted.
Not running
This indicates that no branch of the
procedure is running.
3. Please note that when there are more than one DTCs in Select Branch, the
ones that have run would be highlighted in blue. Tap the Continue button to go
to the next step.
Figure 5-22 Repair Assist Screen Sample 3
74
NOTE
In some cases, you need to tap the right-arrow icon on the center divider to hide the right
column so that the whole interface of Select Branch can be seen.
4. In this repair process, it may integrate one or more diagnostics functions such
as Read Codes, Erase Codes, Live Data, Freeze Frame and Active Test as
needed.
Figure 5-23 Repair Assist Screen Sample 4
5. In some cases, it is necessary to check the circuits. Tap the Link icon to
open the Location Diagram page; it will show the location of the component in
the car.
Figure 5-24 Repair Assist Screen Sample 5
6. Tap the Link icon to open the Wiring Diagram page to locate the related
wirings. Tap the legend button in the upper-right corner to locate
components, connectors, wiring, and ground electrodes by tapping the names
in the list when necessary.
75
Figure 5-25 Repair Assist Screen Sample 6
The instructions for using the Wiring Diagram are as follows:
Figure 5-26 Repair Assist Screen Sample 7
① Tap this button to search or tap a certain module name to locate it. After location,
the related wires will be highlighted. Also, you can directly tap a certain module in the
diagram to highlight it and the related wires.
② Tap this button to switch to the last one or tap this button to switch to the next
one.
③ Tap this button to find what you have previously viewed.
④ Tap this button to hide the unrelated wires, and tap this button to show the
hidden wires.
Tap this button to restore the initial settings.
Tap this button to exit the full screen, and tap this button to enter the full screen.
7. If you want to view details of the connector, tap the Connector tab then you will
see the picture.
76
Figure 5-27 Repair Assist Screen Sample 8
8. Measure the resistance/voltage/current between the two pins according to the
prompts in the multimeter to see if the measured value is correct or not.
NOTE
If you have connected to a VCMI device, tap the F1 button to start measurement directly.
9. After the inspection finishes, a solution will be generated to guide you to solve
the problem with some reference information.
Figure 5-28 Repair Assist Screen Sample 9
5.2.5 Repair Tips
The Repair Tips function displays a range of diagnostics and repair steps，including the
information needed in order to clear the faults. The repair steps are provided in text and
video.
77
Figure 5-29 Repair Tips Description
5.2.6 Component Measurement
The component measurement section directs technicians to oscilloscope in one click. This
section may include relevant waveforms and waveform analysis to aid the technician in
diagnostics and repairs.
Figure 5-30 Component Measurement Screen
NOTE
To run the oscilloscope for measuring components, connect the tablet to a VCMI device.
Connection to a VCI can only provide information on related waveforms and waveform
analysis.
78
5.2.7 Relevant Cases
This section offers recommended repair cases that may be relevant to the current vehicle
and/or the current fault. These repair cases may provide greater insight into diagnosing
and repairing your vehicle. Tap the relevant cases to review.
To review relevant cases information
1. Tap the Relevant Cases icon to display the main page.
2. Scroll through the page to locate relevant information.
3. Tap the arrow icon on the upper-left corner and return to the previous repair case
page.
79
6 Service
The Service section is designed to provide quick access to the vehicle systems for various
scheduled service and maintenance tasks. The typical service operation screen is a series
of menu driven executive commands. Follow on-screen instructions to select appropriate
execution options, enter correct values or data, and perform necessary actions. The
application will display detailed instructions to complete selected service operations.
After entering each special function, the screen will display two application parts:
Diagnosis and Hot Functions. The Diagnosis including auto scan and control unit
functions enables the reading and clearing of codes which is sometimes necessary after
completing certain special functions. Hot Functions consists of subfunctions of the
selected special function.
Figure 6-1 Service Menu
In this chapter we will discuss several of the most commonly used services.
6.1 Oil Reset Service
This function performs a reset of the Engine Oil Life system, which calculates the optimal
oil life change interval depending on the vehicle driving conditions and climate. The Oil
Life Reminder must be reset each time the oil is changed, so the system can calculate
when the next oil change is required.
80
NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
3. For some vehicles, the scan tool can reset additional service lights such as the
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.
6.2 Electric Parking Brake (EPB) Service
This function has a multitude of ways to maintain the electronic braking system safely and
effectively. The applications include deactivating and activating the brake control system,
assisting with brake fluid control, opening and closing brake pads, and setting brakes after
disc or pad replacement.
6.2.1 EPB Safety
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.
Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostics work on the brake system. This can be done from the tool
menu.
Only perform maintenance work when the vehicle is stationary and on level ground.
Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.
6.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are replaced.
81
6.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostics socket.
NOTE
1. This function is not supported by all vehicles.
2. The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection.
The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.
6.5 Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration. Cars
driven a lot at idling speed and low load will attempt to regenerate earlier than cars driven
more with higher load and speed. For regeneration to take place, a prolonged high
exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostics trouble code will eventually be registered in addition
to the DPF light and “Check Engine” indicators displaying. A service regeneration can be
requested in the workshop using the diagnostics tool.
Before performing a forced DPF regeneration using the tool, check the following items:
The fuel light is not on.
No DPF-relevant faults are stored in system.
The vehicle has the specified engine oil.
The oil for diesel is not contaminated.
82
IMPORTANT
Before diagnosing the problem vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostics log and read out relevant measured
value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a faulty
EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a second person
is needed for the function. One person should drive the vehicle while the other person
observes the screen on the Tool. Do not attempt to drive and observe the scan tool
at the same time. This is dangerous and puts your life and the lives of other motors
and pedestrians at risk.
6.6 Immobilizer (IMMO) Service
An immobilizer is an anti-theft mechanism that prevents an automobile's engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn't require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equipped
with an immobilizer.
As an anti-theft device, an immobilizer disables one of the systems needed to start a car's
engine, usually the fuel supply or the ignition. This is accomplished by radio frequency
identification between a transponder in the ignition key and a device called a radio
frequency reader in the steering column. When the key is placed in the ignition, the
transponder sends a signal with a unique identification code to the reader, which relays it
to a receiver in the vehicle computer control module. If the code is correct, the computer
allows the fuel supply and ignition systems to operate and start the car. If the code is
incorrect or absent, the computer disables the system, and the car will be unable to start
until the correct key is placed in the ignition.
The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.
6.7 Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the straight-
ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel
must be set exactly to the straight-ahead position before calibration. In addition, the VIN
83
is also read from the instrument cluster and stored permanently in the SAS EEPROM. On
successful completion of calibration, the SAS fault memory is automatically cleared.
Calibration must always be carried out after the following operations:
Steering wheel replacement
SAS replacement
Any maintenance that involves opening the connector hub from the SAS to the
column
Any maintenance or repair work on the steering linkage, steering gear or other related
mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the SAS, SAS assembly, or any part of the steering
system may have occurred
NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer's recommendation for repair.
2. All software screens shown in this manual are examples, and actual test screens may
vary by test vehicle. Pay attention to the menu titles and onscreen instructions to
make correct option selections.
3. Before starting procedure, make sure the vehicle has an ESC button. Look for button
on dash.
84
7 Data Manager
The Data Manager application allows you to store, print, and review saved files, manage
workshop information, customer information records, and store test vehicle records.
Selecting Data Manager opens the file system menu. There are nine main functions
available.
Figure 7-1 Data Manager Main Screen
The table below describes each of the function buttons in Data Manager.
Table 7-1 Buttons in Data Manager
Button
Name
Description
Vehicle
History
View the diagnostics records.
Workshop
Information
View or edit the workshop profile information.
Customer
Create a new customer account file.
Image
View saved screenshots.
Report
View report list.
PDF
View diagnostics reports.
85
Button
Name
Description
Review Data
View recorded data.
Uninstall
Apps
Uninstall applications.
Data Logging
View communications with Autel support service
and ECU information for the test vehicle. The saved
data can be reported and sent to the technical
center via the Internet.
7.1 Vehicle History
This function stores vehicle test records, including vehicle information and the retrieved
DTCs from previous diagnostics sessions. Test information is summarized and displays
in an easy-to-read table listing. The Vehicle History also provides direct access to the
previously tested vehicles and allows you to directly restart a diagnostics session without
needing to perform auto or manual vehicle selection.
Figure 7-2 Vehicle History Screen
1. Top Toolbar Buttons — navigation and application controls.
2. Main Section — displays all the test records.
To activate a test session for a recorded vehicle
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Vehicle History to open the screen. Tap Diagnostics, Service or Battery
Test to select diagnostics test records or service test records.
3. Tap the Diagnostics icon at the bottom of the thumbnail of a vehicle record.
86
4. The Diagnostics screen of the vehicle displays and a new diagnostics session is
activated. See
Diagnostics for detailed instructions on vehicle diagnostics
operations.
Or,
5. Select a vehicle thumbnail to select a record. A History Test record sheet appears.
Review the recorded information of the test vehicle, and tap the Diagnostics
button on the upper-right corner to continue diagnostics.
7.1.1 Historical Test Records
The Historical Test is a detailed data form of the tested vehicle, which includes general
vehicle information, service record, customer information, and the diagnostics trouble
codes retrieved from the previous test sessions. Technician Notes will also appear if
present.
NOTE
The MaxiCOM tablet must connect to the VCI to restart test sessions on previously tested
vehicles.
Figure 7-3 Historical Test Records Sheet
To edit a Historical Test Record
1. Tap Data Manager in the MaxiCOM Job Screen.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main section. The
historical test record will appear.
4. Tap the Edit button (the pen icon) to start editing.
5. Tap each item to input information or attach files or images.
87
6. Tap Add a Customer to correlate the historical Records sheet to an existing
customer account, or add a new account to be correlated with the test vehicle
record. See 7.3 Customer on page 87 for more information.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.
NOTE
The vehicle VIN, license number, and customer account are correlated by default. Vehicle
records will automatically be correlated using this vehicle and customer identification.
7.2 Workshop Information
Workshop Information allows you to input, edit, and save the detailed workshop profile
information, such as shop name, address, phone number and other remarks, which , when
printing vehicle diagnostics reports and other associated test file, will display as the
header of the printed documents.
Figure 7-4 Workshop Information Sheet
To edit the Workshop information sheet
1. Tap Data Manager in the MaxiCOM Job Screen.
2. Select Workshop Information.
3. Tap on each field to input the corresponding information.
4. Tap Done to save the updated workshop information, or tap Cancel to exit without
saving.
7.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer accounts correlated with the test vehicle history records.
To create a customer account
1. Tap the Data Manager application in the MaxiCOM Job Screen.
88
2. Select Customer.
3. Tap the Add a customer button. An empty information form displays. Tap each
field to input the appropriate information.
NOTE
The items that must be filled are indicated as required fields.
4. For customers with more than one vehicle for service, tap Add New Vehicle
Information. To delete the added vehicle information, tap the button.
5. Tap OK in the upper-right corner of the screen to save the customer information,
or tap Cancel to exit without saving.
To edit a customer account
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the top toolbar to start editing.
5. Tap on the input field to edit or amend information, and enter updated
information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
To delete a customer account
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the top toolbar to start editing.
5. Tap Delete button on the top of the screen. A message displays.
6. Tap OK to confirm the command, and the account is deleted. Tap Cancel to
cancel the request.
7.4 Image
The Image section is a database containing all captured screenshots in .png file format.
89
Figure 7-5 Image Database Screen
1. Toolbar Buttons — used to edit, print or delete stored image files. See Table 7-2 Toolbar
Buttons Description
on page 89 for detailed information.
2. Main Section — displays the stored images.
Table 7-2 Toolbar Buttons Description
Button
Name
Description
Back
Return to the previous screen.
Search
Enter the search page.
Edit
Display the editing toolbar to print, delete or
view image.
Cancel
Close the editing toolbar or cancel file search.
Search
Quickly searches the image by entering the
time of the screenshot.
Print
Print the selected image.
Delete
Delete the selected image.
Email
Send the selected image via email.
To edit/delete image(s)
1. Select Data Manager from the MaxiCOM Job Menu.
2. Select Images to access the image database.
3. Tap Edit on the top right corner of the window. The editing screen displays.
4. Select the image(s) you want to edit by tapping the check box at the bottom-right
corner of the image.
90
5. Tap Delete to delete the selected images or delete all images. Tap Print to print
the selected image(s). Tap Email to send the selected image(s) to an email.
7.5 Report
The Report section stores diagnostics reports. You can view local reports or share the
report to Autel cloud after entering the report database and selecting a specific report.
For more Report information, please refer to Diagnostics Report on Page 53.
7.6 PDF Files
The PDF section stores and displays all PDF files of saved data. After entering the PDF
database, select a file to view.
This section uses the standard Adobe Acrobat Reader application for file viewing and
editing. Please refer to the associated Adobe Acrobat Reader manual for more detailed
instructions.
7.7 Review Data
The Review Data function allows you to play back the recorded data frames from live data
streams.
On the Review Data main screen, select a record file to play back.
Figure 7-6 Data Playback Screen
1. Main Section — displays the recorded data frames.
2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the record data from frame to frame.
Tap Back to exit data playback.
91
7.8 Uninstall Apps
This section allows you to manage the software application installed on the MaxiCOM
Diagnostics System. Selecting this section opens a management screen, on which you
can check all the available vehicle diagnostics applications.
Select the vehicle software you want to delete by tapping on the vehicle brand icon, after
which the selected item will display a blue check mark at the upper-right corner. Tap the
Delete button on the top bar to delete the software from the system database.
7.9 Data Logging
The Data Logging section allows you to launch the Support platform to view records of all
feedback or not feedback (saved) data logs on the diagnostics system. For more
information, please refer to
Data Logging on page 117.
92
8 Settings
Access the Settings menu to adjust MaxiCOM system settings and view information about
the system. The following options are available for the MaxiCOM system settings:
Units
Language
Printing Settings
Report Settings
Auto Update
Vehicle List
Country/Region Code
System Settings
About
8.1 Operations
This section describes the operation procedures for the settings.
8.1.1 Units
This option allows you to change the units of measurement for the diagnostics system.
To change the units setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Units option on the left column.
3. Select the appropriate units of measurement (Metric or Imperial). A check mark
displays to the right of the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
8.1.2 Language
This option allows you to change the display language of the MaxiCOM system.
To adjust the language setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Language option on the left column.
93
3. Select the appropriate language. A check mark displays to the right of the
selected language.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
8.1.3 Printing Settings
Printing Setting
This option allows you to print from the tablet to a network printer via a computer.
To setup a printer connection
1. Tap Settings on the MaxiCOM Job Menu.
2. Tap Printing Settings on the left column.
3. Tap Print via Network to activate the printing function, which enables the device
to send files to the printer through the PC via Wi-Fi or Ethernet connection.
4. Tap Home on the top-left corner to return to the MaxiCOM Job Menu, or select
another settings option for further system setup.
Printing Operations
To install the MaxiSys Printer driver
1. Download Maxi PC Suite from www.autel.com > Support > Downloads > Autel
Update Tools, and install to your Windows-based PC.
2. Double-click on Setup.exe.
3. Select an installation language to launch the installation wizard.
4. Follow the instructions on the screen and click on Next to continue.
5. Click Install and the printer driver will be installed on the computer.
6. Click Finish to complete the installation.
NOTE
The MaxiSys printer runs automatically after the installation.
This section describes how to receive files from the MaxiCOM tablet and perform printing
through the computer:
To print from a computer
1. Make sure the tablet is connected to the computer network via Wi-Fi or LAN
before printing.
2. Run the MaxiSys Printer program on the computer.
3. Click Test Print to check whether the printer works properly.
4. Tap the Print button on the toolbar of the tablet. A test document will be sent to
the computer.
If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys printer will
automatically print the received document.
94
If the Auto Print option in the MaxiCOM Printer is not selected, click the Open
PDF File button to view files. Select the file(s) to be printed and click Print.
NOTE
Make sure the computer with the Printing Services program installed is connected to a
printer.
8.1.4 Report Settings
This option allows you to manage the test reports. There are two options: Scan report
and Report upload to Cloud.
To adjust the Report Settings
1. Tap Settings on the MaxiCOM Job Menu.
2. Tap Report Settings on the left column.
3. Select the report setting option you want to set. Tap ON/OFF to enable or
disable the function. If the function is enabled, the button displays blue, or if
disabled, the button displays gray.
4. Tap Home on the top-left corner to return to the MaxiCOM Job Menu, or select
another settings option for further system setup.
8.1.5 Auto Update
This option allows you to preset a time to update the software. There are three update
options: OS Update, MaxiCOM Update and Vehicle Update.
Tap ON/OFF to enable or disable Auto Update. The button displays blue if the Autel
Update is enabled and displays grey if the Auto Update is disabled. Set the time of the
day for updating. If a specific time is set, the selected software will be automatically
updated at that specific time.
8.1.6 Vehicle List
This option allows you to sort the vehicles either by alphabetic order or by frequency of
use.
To adjust the vehicle list setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Select Vehicle List on the left column.
3. Select the required sort order. A check mark will display to the right of the selected
item.
4. Tap the Home button in the top-left corner to return to the MaxiCOM Job Menu, or
select another settings option for further system setup.
95
8.1.7 Country/Region Code
This function provides Wi-Fi channel options for different country regions to ensure
reliable and stable Wi-Fi communication. Please connect the tablet with VCI before
making adjustment.
To adjust the country code setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Country/Region Code option on the left column.
3. Select the appropriate country region. A message displays to confirm your
selection.
4. Tap the Home button in the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
NOTE
If the tablet can NOT find the VCI via Wi-Fi connection after setting the country code,
please use the USB or Bluetooth connection to retry.
8.1.8 System Settings
This function provides you with direct access to the Android system settings interface,
where you can adjust various system settings for the Android operating system, regarding
wireless and networks settings, various device settings such as sound and display, as
well as system security settings, and check related information about the Android system.
Refer to your Android documentation for additional information.
8.1.9 About
The About function provides information about the MaxiCOM diagnostics device, including
the product name, version, hardware, and serial number.
To check the MaxiCOM product information in About
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Select the About option on the left column. The product information displays on
the right.
3. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another settings option for further system setup.
96
9 Update
The Update application allows you to download the latest released software. The updates
can improve the MaxiCOM applications’ capabilities, typically by adding new tests,
expanded vehicle coverage, or enhanced applications.
The device automatically searches for available updates for all of the MaxiCOM
components when it is connected to the Internet. Any updates that are found can be
downloaded and installed on the device. This section describes installing an update to
the MaxiCOM Diagnostics System.
Figure 9-1 Update Screen
1. Navigation and Controls
Home Button — returns to the MaxiCOM Job Menu.
Renew — renews the subscription.
Refresh — refreshes the available update list.
Search Bar — searches specific update item by file name or keyword.
2. Status Bar
Left Side — displays the MaxiCOM device model information and serial number.
Right Side — displays an update progress bar indicating the completion status.
3. Main Section
Left Column — displays vehicle brands.
Middle Column — displays a brief introduction about the new changes to the
software operation or capabilities. Tap the button to view more details, and tap
the dim area outside the information box to close the window.
Right Column — depending on the operation status of each software, the button
appears differently:
97
a) Tap Get to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to continue updating a paused update.
To update the software
1. Power up the tablet and ensure that it is connected to a power source and has a
steady Internet connection.
2. Tap the Update application button from the MaxiCOM Job Menu; or tap the
update notification message when received. The Update application screen
appears.
3. Tap the Get button on the right column of the specific item to start. Tap the Pause
button to suspend the updating process. Tap Continue to resume the update
and the process will continue from the pause point.
4. When the updating process is completed, the software will be installed
automatically. The new version will replace the old version.
98
10 VCI Manager
VCI Manager is for connecting the MaxiCOM tablet with a VCI through Wi-Fi or Bluetooth,
or with a battery tester via Bluetooth. This application allows you to pair the tablet with the
VCI/battery tester and to check the communication status.
Figure 10-1 VCI Manager Screen
10.1 Wi-Fi Connection
Wi-Fi Connection is an advanced function for quick linkage with the VCI. Since Wi-Fi
connection supports 5G, the MaxiCOM tablet and VCI share a faster and more stable
connection when using this communication method. The tablet can be operated up to 50
meters away from the VCI when connected to the vehicle.
Figure 10-2 Wi-Fi Connection Screen
99
To connect the VCI with the tablet via Wi-Fi connection
1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI's vehicle data connector.
3. Connect the 16-pin end of the main cable to the vehicle Data Link Connector
(DLC).
4. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
5. Select Wi-Fi from the connection mode list.
6. Tap the Wi-Fi toggle to turn it ON. The device will start to search for available
units.
NOTE
If no VCI is found, this may indicate that the signal strength is too weak to be detected.
Reposition the VCI, and remove all possible objects that may cause signal interference.
Tap the Refresh button at the top-right corner to rescan for VCI.
7. Depending on the type of VCI you use, the device name may appear as “Maxi”
suffixed with a serial number. Select the appropriate device for connection.
8. When connection is established, the connection status reads “Connected.”
9. The VCI button on the system Navigation bar at the bottom of the screen
displays a green badge with a Wi-Fi icon, indicating the tablet is connected to
the VCI.
10. To disconnect the device, tap the connected device listing again.
11. Tap Back on the top-left to return to the MaxiCOM Job Menu.
NOTE
To ensure quick connection, please perform this operation in a steady network
environment.
10.2 VCI Bluetooth Pairing
Bluetooth Paring provides a simple wireless connection. The VCI needs to be either
connected to a vehicle or to an available power source, so that it is powered up during the
synchronization procedure. Make sure the tablet has a fully charged battery or is
connected to an AC/DC power supply.
100
Figure 10-3 VCI Bluetooth Pairing Screen
To pair the VCI with the tablet via Bluetooth
1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI's vehicle data connector.
3. Connect the 16-pin end of the main cable to the vehicle Data Link Connector
(DLC).
4. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
5. Select VCI BT from the connection mode list.
6. Tap the Bluetooth toggle to turn it ON. The device will start to search for
available units.
7. Depending on the type of VCI you use, the device name may appear as “Maxi”
suffixed with a serial number. Select the appropriate device for connection.
8. When connection is established, the connection status reads “Connected.”
9. The VCI button on the system Navigation bar at the bottom of the screen
displays a green badge with a BT icon, indicating the tablet is connected to the
VCI.
10. To disconnect the device, tap the connected device listing again.
11. Tap Back on the top-left to return to the MaxiCOM Job Menu.
NOTE
A VCI can be paired to only one tablet at a time, and once it has been paired, the device
will not be discovered by any other unit.
10.3 BAS Bluetooth Pairing
The MaxiBAS BT506 device needs to be either connected to a vehicle or to an available
power source, so that it is powered up during the synchronization procedure. Make sure
the tablet is fully charged or is connected to an external power supply.
101
Figure 10-4 Battery Tester Bluetooth Pairing Screen
To pair the BT506 tester with the tablet
1. Press and hold the Power button to turn on the MaxiCOM tablet. Ensure that
the unit is sufficiently charged before using.
2. Power on the MaxiBAS BT506.
3. Tap VCI Manager on the MaxiSys Job Menu of the tablet.
4. Select BAS BT from the connection mode list.
5. Toggle Bluetooth ON. The tablet automatically scans for an available battery
tester for pairing. The device name will appear as “Maxi” suffixed with a serial
number.
6. Check the serial number of your BT506 tester and select the desired device on
the tablet for pairing.
7. When paired successfully, the connection status will read “Connected.”
8. To disconnect the device, tap the connected device again.
9. Tap Back icon on the top-left to return to the MaxiCOM Job Menu.
10.4 VCI Update
The Update module provides the latest update for the MaxiCOM tablet. Before updating
the VCI firmware, please make sure your tablet network is stable.
102
Figure 10-5 VCI Update Screen
To update the VCI
1. Power on the tablet.
2. Connect the VCI to the tablet via USB cable or Bluetooth.
3. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
4. Select VCI Update from the connection mode list.
5. The current version and the latest version of the VCI firmware will be displayed.
Tap Update Now to update the VCI firmware.
10.5 BAS Update
The BAS Update module provides the latest update for the MaxiBAS BT506. Before
updating the BT506 tester, please make sure your tablet network is stable.
Figure 10-6 BAS Update Screen
103
To update the MaxiBAS BT506
1. Power on the tablet and the MaxiBAS BT506.
2. Connect the MaxiBAS BT506 device to the tablet via Bluetooth or USB cable.
3. Tap VCI Manager on the MaxiSys Job Menu of the tablet.
4. Select BAS Update from the connection mode list.
5. The current version and the latest version of the MaxiBAS BT506 will be displayed.
Tap Update Now to update the MaxiBAS BT506.
104
11 Battery Test
The MaxiBAS BT506 is a battery and electrical system analysis tool that uses Adaptive
Conductance, an advanced battery analysis method to produce a more accurate
examination of the battery’s cold cranking ability and reserve capacity, which is vital to
determining a battery’s true health. The MaxiBAS BT506 enables technicians to view the
health status of the vehicle's battery and electrical system. Together with the MaxiBAS
BT506, this application can complete battery & starting and charging system tests and
display the test results.
11.1 MaxiBAS BT506 Tester
11.1.1 Function Descriptions
Figure 11-1 MaxiBAS BT506 Tester
Power Button
Status LED
Power LED
USB Port
Battery Clamp Cable
105
Table 11-1 LED Description
LED
Color
Description
Status
LED
Flashing Green
The tester is communicating via USB cable.
Flashing Blue
The tester is communicating via Bluetooth.
Flashing Red
Battery clamps are connected to the wrong battery
terminals.
Power
LED
Solid Green
The tester is powered on and the battery is sufficiently
charged.
Flashing Green
The tester is charging. (Turns solid green when
battery is fully charged.)
Solid Red
The device is in boot mode.
Flashing Red
The battery level is low. Please charge the device.
11.1.2 Power Sources
The MaxiBAS BT506 tester can receive power from the following sources:
Internal battery pack
AC/DC power supply
IMPORTANT
Do not charge the battery when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).
Internal Battery Pack
The MaxiBAS BT506 tester can be powered with its internal rechargeable battery.
AC/DC Power Supply — Using Power Adapter
The MaxiBAS BT506 tester can be powered from an electrical outlet using the AC/DC
power adapter. The AC/DC power supply also charges the internal battery.
106
11.1.3 Technical Specifications
Table 11-2 Technical specifications
Item
Description
Connectivity
USB 2.0, type C
Bluetooth 4.2
Input Voltage
5 V DC
Working Current
< 150 mA at 12 V DC
Internal Battery
3.7 V/800 mAh lithium-ion polymer battery
CCA Range
100 to 2000 A
Voltage Range
1.5 to 16 V
Working Temperature
−10 to 50 °C (14 to 122 °F)
Storage Temperature
−20 to 60 °C (−4 to 140 °F)
Dimension (L x W x H)
107 mm (4.21’’) x 75 mm (2.95”) x 26 mm (1.02”)
(clamp cable not included)
Weight
320 g (0.7 lb.)
11.2 Test Preparation
11.2.1 Inspect the Battery
Before starting a test, observe the battery for:
Cracking, buckling or leaking (If you see any of these defects, replace the battery.)
Corroded, loose or damaged cables and connections (Repair or replace as needed.)
Corrosion on the battery terminals, and dirt or acid on the case top (Clean the case
and terminals using a wire brush and a mixture of water and baking soda.)
11.2.2 Connect the Battery Tester
To pair the BT506 with the MaxiCOM tablet
1. Press and hold the Power Button to turn on both the MaxiCOM tablet and
BT506. Ensure that the unit is sufficiently charged before using.
2. Enable Bluetooth on the tablet by tapping VCI Manager > BAS BT, and the
tablet automatically scans for an available tester for pairing. The device name
will appear as “Maxi” suffixed with the device serial number.
3. Check the serial number of your BT506 tester and select the desired device
for pairing.
4. When paired successfully, the connection status will read as “Connected” and
107
the Status LED will flash blue.
Figure 11-2 Connecting with the Tablet
To connect to a battery
1. Press and hold the Power button to turn on the BT506.
2. Connect the red clamp to the positive (+) terminal and the black clamp to the
negative (-) terminal of the battery.
Figure 11-3 Connecting to a Battery
11.3 In-vehicle Test
In-vehicle Test is used for testing batteries that are installed in a vehicle. An in-vehicle test
includes Battery Test, Starter Test, and Generator Test. These tests help determine the
health status of the battery, the starter, and the generator.
IMPORTANT
Before using the diagnostics functions, download the desired vehicle software on the
Update screen.
108
NOTE
The complete in-vehicle test includes battery test, starter test and generator test, in
sequence.
Confirm Vehicle Information
1. Select In-vehicle Test.
2. Confirm your vehicle information and make sure the VIN information is filled.
3. Confirm your battery information, including voltage, type, standard, and capacity.
Tap Next to continue.
Figure 13-4 Battery information Screen
Please refer to the table below for a list of buttons that may appear when accessing the
functions:
Table 11-3 Top Toolbar Buttons
Button
Name
Description
Battery
Connection
The value on the icon indicates the real-time voltage
of the tested battery. In the battery test, the button will
turn green if the battery is good; otherwise, it will turn
red.
Next
Tap to proceed.
Home
Returns to the MaxiCOM Job Menu.
Back
Returns to the previous screen.
Exit
Returns to the Job Menu.
109
11.3.1 Battery Test
1. Follow the on-screen instructions. Check the boxes once all required tasks are
completed, and tap Start Testing.
Figure 11-5 Battery Screen
2. Wait until the test is completed. The test results will be displayed on the tablet.
Figure 11-6 Battery Test Results Screen
Battery Test Results
The battery test results include a color-coded results summary, a list of test data, and
repair tips.
110
Table 11-4 Test Results
Result
Repair Tip
Good Battery
Battery is good.
Good & Recharge
Battery is good but insufficiently charged. Recharge the battery.
Charge & Retest
Battery requires charge to determine its condition.
Bad Cell
Replace the battery.
Replace Battery
Replace the battery.
NOTE
Please always complete the battery test before you proceed to the starter and generator
tests.
11.3.2 Starter Test
Follow the on-screen instructions to complete the test. Start the engine and let it idle. The
test results will appear as follows:
Figure 11-7 Starter Test Result Screen
111
Table 11-5 Starter Test Results
Result
Description
Cranking Normal
The starter is good.
Current Too Low
Low momentary discharge capacity.
Voltage Too Low
Low battery storage capacity.
Not Started
The starter is not detected for starting.
11.3.3 Generator Test
Follow the on-screen instructions to complete the test. The test results will appear as
follows:
Figure 11-8 Generator Test Results Screen
Table 11-6 Generator Test Results
Result
Description
Charging Normal
The generator is functioning normally.
Output Too Low
The belt linking the starter and the generator is
loose;
The cable linking the starter and battery is loose or
corroded.
112
Result
Description
Output Too High
The generator is not properly connected to the
ground;
The voltage adjuster is broken and needs
replacement.
Ripple Too Large
The commutation diode is broken.
No Output
The cable is loose;
Some vehicles with power management systems
do not provide path for charging due to the sufficient
load capacity of the battery;
The generator or the voltage adjuster is broken and
needs replacement.
NOTE
To measure the current, connect the current clamp. Tap the Settings button on the main
menu to enter the application. Swipe the Current Clamp toggle to turn it ON.
11.4 Out-vehicle Test
Out-vehicle Test is used to test the conditions of batteries that are not connected to a
vehicle. This function aims to check the health status of the battery only.
11.4.1 Test Procedure
To start the out-vehicle test
1. Select Out-vehicle Test.
2. Connect the tester clamps to the battery terminals.
3. Select the appropriate battery type, rating standard, and CCA value. Tap Start
Testing to start the test.
113
Figure 11-9 Out-vehicle Test Screen
4. The test results will display in a few seconds.
Figure 11-10 Out-vehicle Test Results Screen
114
11.4.2 Test Results
Icons are color-coded to indicate status.
Table 11-7 Out-vehicle Test Results
Result
Description
Good Battery
Battery meets required standards.
Good & Recharge
Battery is good, but low on charge. Fully charge
the battery. Check for causes of low charge.
Charge & Retest
Battery requires charge to determine its condition.
Replace Battery
Battery fails to meet industry-accepted standards.
Bad Cell
Battery fails to meet industry-accepted standards.
115
12 Support
This application launches the Support platform which synchronizes Autel's online support
service with the MaxiCOM tablet. In order to synchronize the device to your online account,
you need to register the product through the Internet when you use it for the first time. The
Support application is connected to Autel's service channel and online communities that
provides the quickest way to find solutions and send help requests to obtain direct service
and support from the online community.
12.1 Product Registration
In order to get access to the Support platform and obtain update and other services from
Autel, you are required to register the MaxiCOM Diagnostics Device the first time you
use it.
To register the diagnostics device
1. Visit the website: http://pro.autel.com.
2. If you have an Autel account, sign in with your account ID and password.
3. If you are a new member to Autel, click the Register button to create your Autel ID.
4. Enter the required personal information in the input fields.
5. Enter your email address, then click Request. You will receive an email from Autel
with your verification code. Open the email and copy the code into the proper input
box.
6. Set a password for your account, and enter the password again to confirm. Read
the Autel User Service Agreement and Autel Privacy Policy, then check the box
to accept the terms. After all the information is entered, click Register. A Product
Registration screen will appear.
7. Your product serial number and password are required to complete your
registration. To find your serial number and password on the tablet: go to Settings
＞About.
8. Enter your tablet serial number and password on the Product Registration screen.
Enter the CAPTCHA code and click Submit to complete your registration
procedure.
12.2 Support Screen Layout
The Support application interface is navigated by the Home Button on the top navigation
bar.
Home Button — returns to the MaxiCOM Job Menu.
116
Figure 12-1 Support Application Screen
The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu; selecting one subject from the main menu displays the
corresponding functional interface on the right.
12.3 My
Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including User Info,
Device Info, Update Info, and Service Info.
12.3.1 Personal Info
The User Info and Device Info are both included under the Personal Info section.
User Info — displays detailed information of your registered online Autel account,
such as your Autel ID, Name, Address and other contact information.
Device Info — displays the registered product information, including the Serial
Number, Registration Date, Expire Date, and Warranty Period.
12.3.2 Update Info
The Update Info section displays a detailed list of the product's software update history,
including the product serial number, software version or name, and the update time.
12.3.3 Service Info
The Service Info section displays a detailed record list of the device's service history
information. Every time the device has been sent back to Autel for repair, the device's
serial number and the detailed repair information, such as the fault type, changed
117
components, or system reinstallation will be recorded and updated to the associated
online product account that will be synchronized to the Service Info section.
12.4 Training
The Training section provides quick links to Autel's online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.
12.5 Data Logging
The Data Logging section keeps a record of all tickets (with and without feedback from
Autel Tech Support) and a history of the latest 20 data logs on the diagnostics system.
Autel support personnel will receive and process these submitted reports through the
Support platform and the solution will be sent back within 48 hours. You may continue to
correspond with Autel Tech Support until the issue is resolved.
Figure 12-2 Data Logging Screen
To issue a reply in a Data Logging section
1. Tap the Feedback tab to view the submitted data loggings.
2. Select the latest message from Autel Tech Support service.
3. Tap the input field at the bottom of the screen and enter your reply. Additionally,
you may tap the Audio button to record a voice message or tap the camera button
to take a screenshot.
4. Tap Send to send your reply to Support.
118
12.6 FAQ Database
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel's online member account, shopping, and payment
procedures.
Account — displays questions and answers about the use of Autel's online user
account.
Shopping & Payment — displays questions and answers about online product
purchase and payment methods or procedures.
119
13 Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast and secure remote-control interface. You can use the application
to receive ad-hoc remote support from Autel's support center, colleagues or friends by
allowing them to control your MaxiCOM tablet on their PC via the TeamViewer software.
13.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number, under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a unique global ID.
The first time the Remote Desktop application is started, this ID is generated automatically
based on the hardware characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from a third party.
Figure 13-1 Remote Desktop Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desktop application on the MaxiCOM Job Menu. The
TeamViewer interface appears and the device ID is generated and displayed.
3. Your partner must install the Remote Control software to their computer by
downloading the TeamViewer program (full version) online
(
http://www.teamviewer.com). Start the software on their computer at the same
time in order to provide support and take control of the tablet remotely.
120
4. Provide your ID to the partner, and wait for them to send you a remote control
request.
5. A message displays to ask for your confirmation to allow remote control on your
device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
121
14 Quick Link
The Quick Link application provides you with convenient access to Autel's official website
and many other well-known sites in the automotive service industry to provide technical
help, knowledgebase, forums, training, and expert consultations.
Figure 14-1 Quick Link Screen
To open a quick link
1. Tap Quick Link on the MaxiCOM Job Menu. The Quick Link screen appears.
2. Select a website thumbnail from the main section. The browser is launched and
the selected website is opened.
3. Now you can start exploring the website.
122
15 MaxiViewer
MaxiViewer allows you to search for functions supported by our tools and the version
information. There are two ways of searching, either by searching the tool and the vehicle
or searching the functions.
To search by vehicle
1. Tap the MaxiViewer application on the MaxiCOM Job Menu. The MaxiViewer
screen appears.
2. Tap the tool name on the top-left to drop down the tool list and select the one
you want to search.
3. Choose the vehicle brand, model, and year you want to search.
Figure 15-1 MaxiViewer Screen Sample 1
4. All the functions supported by the selected tool for the selected vehicle are
displayed within three columns: function, sub function, and version.
123
Figure 15-2 MaxiViewer Screen Sample 2
To search by the functions
1. Tap the MaxiViewer application on the MaxiCOM Job Menu. The MaxiViewer
screen appears.
2. Tap the tool name on the top-left to drop down the tool list, then choose the one
you want to search.
3. Enter the function you want to search in the top-right search box. The screen will
display all vehicles that support this function, along with information such as the
vehicles' year, system, capacity, type, function, sub-function, and version.
NOTE
Partial search is supported: type in any part of the function-related keywords to find all
available information.
124
16 MaxiVideo
The MaxiVideo application configures the MaxiCOM Diagnostics Device to operate as a
digital video scope by simply connecting the tablet to a MaxiVideo Camera. This function
allows you to examine difficult-to-reach areas normally hidden from sight, with the ability
to record digital still images and videos, which offers you an economical solution to inspect
machinery, facilities, and infrastructure in a safe and quick way.
WARNINGS:
Follow these instructions to reduce the risk of injury from electric shock, entanglement
and other causes and prevent tool damage.
Do not place the imager head into anything or anywhere that may contain a live electric
charge or moving parts, which increases the risk of electric shock or entanglement
injuries.
Do not use the imager head cable to modify surroundings, clear pathways or clogged
areas.
When inspection is completed, carefully withdraw the imager head from the inspected
area.
The imager head cable is waterproof to a depth of 3 m (10'). Greater depths may cause
leakage into the imager head cable, electric shock or tool damage.
The working temperature of the imager head is between 32 °F (0 °C) and 113 °F
(45 °C).
Check-Ups:
FOR AUTOMOBILES: Ensure the automobile is not running during inspection to avoid
damage from hot metal and liquid under the hood. Do not get oil or gasoline on the
imager head.
FOR PIPES: If you suspect that a metal pipe may carry electric charge, have a
qualified electrician to check the pipe before inspecting it.
FOR WALLS: Before you inspect the inside of a wall with the imager head, turn off the
circuit breaker to the house.
WORKING AREA: Ensure the working area has sufficient light.
16.1 Additional Accessories
The MaxiVideo Camera and its fittings are the additional accessories. Both sizes (8.5 mm
and 5.5 mm) of the imager head are optional and available for purchase along with the
standard MaxiCOM tool kit.
125
16.1.1 MaxiVideo Camera
Figure 16-1 MaxiVideo Camera
1. Removable Imager Head Cable — connects to the tablet when performing
MaxiVideos for image and video viewing.
2. Handgrip — ergonomically designed handle for comfortable grips and agile
operation.
3. USB Cable — connects the MaxiVideo Camera to the MaxiCOM tablet.
16.1.2 Imager Head Accessories
Figure 16-2 8.5 mm Imager Head Accessories
1. Mirror — helps to look around corners and see the unreachable areas.
2. Hook — unclogs obstacles and picks up wires in the pipes or confined areas.
3. Magnet — picks up small metal objects such as dropped rings or screws.
126
Figure 16-3 5.5 mm Imager Head Accessories
1. Mirror — helps to look around corners and see the unreachable areas.
2. Magnet — picks up small metal objects, such as dropped rings or screws.
16.1.3 Accessory Assembly
16.1.3.1 For 8.5 mm Imager Head
The three accessories, including the Magnet, Hook, and Mirror, can be attached to the
Imager Head in the same manner described below:
1. Hold the accessory and the imager head.
2. Slip the end of the accessory over the imager head and then fix the accessory.
16.1.3.2 For 5.5 mm Imager Head
The two accessories, including the Magnet and Mirror, can be attached to the Imager
Head in the same manner described below:
127
1. Hold the accessory and the imager head.
2. Screw the thread part of the accessory over the imager head to fix the accessory.
16.1.4 Technical Specifications
Table 16-1 Specifications
Item
Description
Optimal Viewing
Distance
0.79 to 2.36" (2 to 6 cm) with 8.5 mm-diameter
imager head
0.79 to 2.36" (2 to 6 cm) with 5.5 mm-diameter
imager head
Resolution
JPG images (640 x 480)
AVI videos (320 x 240)
Operating Temperature
Main Unit: 0 °C to 55 °C (ambient)
Cable: −10 °C to 70 ° C
Storage Temperature
−20 °C to 75 °C (ambient)
Waterproof
Imager head and cable to 1 m
Weight
0.3 kg for 8.5 mm diameter imager head
0.2 kg for 5.5 mm diameter imager head
128
16.2 Operations
Before opening the MaxiVideo application, the imager head cable must be connected to
the tablet through the USB port. Install the correct imager head accessories according to
the specific needs.
NOTE
When in operation, the imager head cable can be manipulated so as to better access
confined or awkward spaces.
To take images using the MaxiVideo application
1. Connect the imager head cable to the USB port on the top of the tablet.
2. If not already done, power up the tablet.
3. Tap the MaxiVideo application on the MaxiCOM Job Menu. The MaxiVideo
interface displays, showing a camera operating screen. The imager head camera
is used by default.
4. Select the Camera icon at the lower-right corner to take images.
5. Focus the image to be captured in the view finder by adjusting and properly
locating the imager head cable.
6. Tap the blue ring on the screen. The view finder now displays the captured picture
and auto-saves the taken photo.
7. Tap the thumbnail image on the top-right corner of the screen to view the stored
image, and slide the screen left and right to view the images.
8. Tap on the selected image and the edit toolbar instantly displays.
9. Tap the corresponding button to share or delete an image.
10. Tap the Back or Home button on the Navigation bar at the bottom of the screen
to exit the MaxiVideo application.
To record a video using the MaxiVideo application
1. Connect the imager head cable to the USB port on the top side of the tablet.
2. If not already done, power up the tablet.
3. Tap the MaxiVideo application on the MaxiCOM Job Menu. The MaxiVideo
interface appears, showing a camera operating screen. The Imager head camera
is used by default.
4. Select the Video icon at the lower-right corner to record a video.
5. Properly locate the imager head cable to focus the inspection scene for recording.
6. Tap the red ring on the operating screen to start recording.
7. Tap the red circle again to stop recording. The recorded video is automatically
saved.
8. Tap the gallery icon at the bottom-right corner to review all the recorded videos.
129
9. Select the corresponding button on the upper-right corner to search or delete a
video.
130
17 User Feedback
The User Feedback feature allows you to submit questions related to this product.
Figure 17-1 User Feedback Screen
To send new user feedback
1. Register the product online. See
Product Registration for detailed information.
2. Tap User Feedback on the MaxiCOM Job Menu. The device information is
automatically synchronized with the online account.
3. Enter your telephone number/email address, feedback type, theme, and problem
description. You can also attach a voice recording, photo, photo album, screen
captures, image or PDF files to the form. To help us resolve the issue more
efficiently, we recommend you complete the form with as much details as possible.
4. Tap Submit to send the completed form to Autel's online service center. The
submitted feedback will be carefully read and handled by our service personnel.
131
18 Maintenance and Service
To ensure that the tablet and the combined VCI unit perform at their optimum level, we
advise that the product maintenance instructions in this section are strictly followed.
18.1 Maintenance Instructions
The following includes instructions on how to maintain your devices, together with
precautions to take.
Use a soft cloth dampened with alcohol or mild glass cleaner to clean the tablet
touchscreen at the end of each work day.
Do not use any abrasive cleansers, detergent, or automotive chemicals on the tablet.
Keep the devices in dry conditions and within specified operating temperatures.
Dry your hands before using the tablet. The touchscreen of the tablet may not work
when it is moist, or when you tap the touchscreen with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before and after each
use.
Do not attempt to disassemble your tablet or the VCI unit.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger or accessories will void the limited
product warranty.
Ensure that the battery charger does not contact conductive objects.
Do not use the tablet beside microwave ovens, cordless phones and certain medical
or scientific instruments to prevent signal interference.
18.2 Troubleshooting Checklist
A. When the tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostics application are properly updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off your
132
device if it is not in use.
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery is charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold temperature. Charge
the device in a temperate area.
Your device may not be connected to the charger properly. Check the connector.
NOTE
If the problems persist, please contact Autel's technical support personnel or your local
selling agent.
18.3 About Battery Usage
Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to
recharge your battery when there is electricity left.
DANGER
The built-in lithium-ion polymer battery is factory-replaceable only; incorrect replacement or
tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.
Do not disassemble, open, crush, bend, deform, puncture, or shred the battery.
Do not modify, remanufacture or attempt to insert foreign objects into the battery, or
expose the battery to fire, explosion, or other hazards.
Only use the specified charger and USB cables. Use of non-Autel-authorized charger
or USB cables may lead to device malfunction or failure.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
you suspect damage, take the tablet to a service center for inspection.
Try to keep closer to your wireless router to reduce battery usage.
The time needed to recharge the battery varies depending on the remaining battery
capacity.
Battery life inevitably shortens over time.
Unplug the charger once the tablet is fully charged since overcharging may shorten
battery life.
Keep the battery in temperate environments. Do not place the battery inside a car
when it is too hot or too cold, which may reduce the capacity and life of the battery.
133
18.4 Service Procedures
This section provides information on technical support, repair service, and application for
replacement or optional parts.
18.4.1 Technical Support
If you have any question or problem on product operations, please contact us.
AUTEL NORTH AMERICA
Phone:1-855-AUTEL-US (855-288-3587) (Monday-Friday 9AM-9PM EST)
Website:
www.autel.com
Email: [email protected]; [email protected]
Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
AUTEL EUROPE
Phone: +49(0)89 540299608 (Monday-Friday, 9:00AM-6:00PM Berlin Time)
Website: www.autel.eu
Email:
Address: Landsberger Str. 408, 81241 München, Germany
AUTEL CHINA HQ
Phone: 0086-755-2267-2493 (Monday-Friday, 9:00AM-6:00PM Beijing Time)
Website:
www.auteltech.cn
Email: [email protected]; [email protected]
Address: 7-8th, 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
AUTEL LATIN AMERICA
Website:
www.autel.com
Email:
Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
AUTEL APAC
Phone: +045 5948465
Website:
www.autel.com/jp/
Email: [email protected]; [email protected]
Address: 719, Nissou Building, 3-7-18, Shinyokohama, Kouhoku, Yokohama,
Kanagawa, Japan 222-0033
134
AUTEL IMEA DMCC
Phone: +971 585 002709
Website:
www.autel.com
Email: [email protected]; [email protected]
Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE
For technical assistance in other markets, please contact your local selling agent.
18.4.2 Repair Service
If it is necessary to send back your device for repair, please download and fill out the
repair service form from
www.autel.com. The following information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with approved
credit terms.
Send the device to your local agent, or to the address below:
7-8th, 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
18.4.3 Other Services
You can purchase the accessories directly from authorized tool suppliers of Autel, or your
local distributor or agent.
Your purchase order should include the following information:
Contact information
Product or part name
Item description
Purchase quantity
135
19 Compliance Information
FCC Compliance FCC ID: WQ8MAXISYSULTRA
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
SAR
The radiated output power of this device is below the FCC radio frequency exposure limits.
Nevertheless, the device should be used in such a manner that the potential for human
contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests for
SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels so as to use only the power required
to reach the network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.
136
CE Compliance
RED Directive 2014/53/EU.
RoHS Compliance
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
137
20 Warranty
20.1 12-month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiCOM Diagnostics Device that should this product or any part thereof
during normal usage and under normal conditions be proven defective in material or
workmanship that results in product failure within twelve (12) months period from the date
of purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company's option, without charge for parts or labor directly
related to the defect(s).
The Company shall not be liable for any incidental or consequential damages arising from
the use, misuse, or mounting of the device. Some states do not allow limitation on how
long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.
