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Tips & Troubleshooting
7
Firmware Updater
We occasionally release firmware updates, which may include new features and performance
enhancements. We highly recommend updating the MP3 player to the latest firmware. It is
highly recommended to update the firmware after the first battery charge.
For the latest firmware, access http://kb.sandisk.com/app/clipsport and follow these steps:
1. Click on the banner, “Download Firmware Updater.”
2. Click on the downloader file and press “run.”
3. Follow the step-by-step instructions to upgrade the firmware.
4. Restart the player after firmware update is complete.
Quick Tips: After the first download, the Updater will automatically notify you of any new
firmware updates. User manual is also available via the Updater.
Earbuds
The player comes with adjustable earbuds that can be customized to fit various ear sizes. To
properly fit earbuds, try different cups until you find the size that fits most snugly in your ear.
Then slide cord fastener upward under chin to tighten.
1. To remove the earbud cup, hold the earbud and gently pull the cup away from the
earbud stem. (Do not hold or pull on the earbud base or cord.)
2. To replace the earbud cup, gently push the cup onto the earbud stem until it fits
firmly into place.
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