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PROBLEM
POSSIBLE REASONS
SOLUTIONS
The flame
goes out
during
operation
Thermocouple
The thermocouple is contaminated
by food residue.
Clean the thermocouple.
The flame is too low and cannot
reach the thermocouple.
Adjust the flame a little higher.
Flame is too
high
Nozzle
The burner is connected with a
natural gas nozzle and needs to be
connected with a propane nozzle
Change the natural gas nozzle to a liquid
propane nozzle.
(Use the supplied screwdriver when changing
the nozzles. Never use an electric
screwdriver or drill to remove/replace the
nozzles or to make the hole larger.)
Regulator
The regulator is set for natural gas
use and needs to be switched to
liquid propane.
Contact your local qualified service technician
to set the regulator so that it is set for liquid
propane.
Flame is too
low
Nozzle
The burner is connected with a liquid
propane nozzle and needs to be
connected with a natural gas nozzle.
Change the liquid propane nozzle to a natural
gas nozzle.
(Use the supplied screwdriver when changing
the nozzles. Never use an electric
screwdriver or drill to remove/replace the
nozzles or to make the hole larger.)
Regulator
The regulator is set for liquid propane
use and needs to be switched to
natural gas.
Contact your local qualified service technician
to set the regulator so that it is set for natural
gas.
Gas not
reaching the
cooktop
Gas supply
Ensure the service valve is
connected to the gas supply.
If not the valve is not connected, contact your
local qualified service technician to connect
the service valve to the gas supply.
The arrow on the regulator is not
pointing towards the cooktop.
Contact your local qualified service technician
to reverse the regulator so that the arrow is
pointing towards the cooktop.
Strange
smell
Gas leaking
The gas supply pipe is old and
broken.
Contact your local qualified service technician
to change the gas supply pipes.
The main burner is not lit.
Ignite again after there is no strange smell.
Hissing
noise
coming from
burner
Burners
Only possible cause is burner pieces
are not placed correctly on the
burner support.
Install the burner pieces again.
Installation Instructions
INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER.
IMPORTANT: SAVE THESE INSTRUCTIONS FOR LOCAL ELECTRICAL INSPECTOR'S USE.
READ AND SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
17
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