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18
WARNING
If a system error occurs or an improper operation is performed while
riding the Helix, the device will alert the user in a variety
of ways.
You will notice the running indicator light will turn red and you will hear a
beep sound, alerting you to take precaution and cease operation. The
hoverboard may stop suddenly.
The following are common occurrences that will produce safety alerts.
These notices should not be ignored, and appropriate action should be
taken to correct any improper operation, failure, or errors.
• Unsafe riding surfaces (uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The Helix is still charging.
• During operation, the platform self initiates to tilt due to excess speed.
• The hoverboard is overheating, or the motor temperature is too high.
• The Helix has been rocking back and forth for over 30 seconds.
• If the system enters protection mode, the alarm indicator will light up
and the hoverboard will vibrate. This typically occurs when the battery is
about to run out of power.
• If the platform is tilted forward or backward more than 10 degrees, the
Helix will power o and stop suddenly, possibly causing the rider to lose
balance or fall o.
• If any tires are blocked, the Helix will stop after 2 seconds.
• When the battery level has depleted below protection mode, the Helix
will power o and stop after 15 seconds.
• If a high discharge current is produced during use (such as driving up a
steep slope for a long period of time), the Helix will power o and stop
after 15 seconds.
• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris, or dirt inside the port.
• Plug the charger into a grounded wall outlet. The charging indicator light
on the charger will be green.
• Connect the charging cable to the power supply (100V240V, 50 Hz/60
Hz).
• Align and connect the 3-pin charging cable into the charging port of the
Helix. DO NOT FORCE THE CHARGER INTO THE CHARGING PORT, AS
THIS MAY CAUSE THE PRONGS TO BREAK OFF OR CAUSE PERMANENT
DAMAGE TO THE CHARGING PORT.
• Once attached to the hoverboard, the charging indicator light on the
charger should change to red, indicating that your device is now being
charged.
• When the red light on your charger turns to green, then your
hoverboard is fully charged. A full charge may take up to 6 hours. While
charging, you will see a red light.
• If you charge the hoverboard while it is powered on, you will see a yellow
lashing light on the hoverboard that indicates it is charging.
•After fully charging your Helix, unplug the charger from your Helix and
the power outlet.
BATTERY SPECIFICATIONS
Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to Up to 6 hours
Voltage: 36V
Initial Capacity: 4Ah
BATTERY MAINTENANCE
• The lithium-ion battery is built into the Helix. Do not disassemble
the Helix to remove the battery or attempt to separate it from
the Helix.
• Use only the charger and charging cable supplied by Hover-1. Use of any
other charger or cable may lead to damage to the hoverboard,
overheating, and risk of ire. Use of any other charger or cable voids the
manufacturer warranty.
• Do not connect or attach the Helix or the battery to a power supply plug
or directly to a car’s cigarette lighter.
• Do not place the Helix near a ire or leave it out in direct sunlight. Heating
the Helix can break or ignite the battery inside the device.
• Do not continue charging the battery if it does not recharge within the
speciied charging time. Doing so may cause the battery to become hot,
rupture, or ignite.
• To preserve natural resources, please recycle or dispose of batteries
properly. This product contains lithium-ion batteries. Local, state, or
federal laws may prohibit disposal of lithium-ion batteries in ordinary
trash. Consult your local waste authority for information regarding
available recycling and/or disposal options.
• Do not attempt to modify, change, or replace your battery.
• Do not use your Helix if the battery begins to emit odor, overheats, or
begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children or animals to touch the battery.
• The battery contains dangerous substances. Do not open the battery or
insert anything into the battery.
• Do not attempt to charge the Helix if the battery has discharge or emits
any substances. In that case, immediately distance yourself from the
battery in case of ire or explosion.
CHARGING YOUR HELIX
WARNING
When the Helix turns o during a safety
alert, all operation systems will halt. Do not
attempt to ride the Helix when the system
initiates a stop. Turn your Helix o and back
on to unlock it from a safety lock.
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