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Lexmark MX911DTE User Manual
Lexmark MX911DTE
User's Guide PDF Lexmark MX910, MX911, MX912
For MX911DTE.
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365 pages
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Contents
Safety information
Learning about the printer
Finding information about the printer
Connecting the printer to an outlet
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Using the ADF and scanner glass
Understanding the printer control panel
Using the control panel
Understanding the colors of the Sleep button and indicator lights
Understanding the home screen
Using the touch-screen buttons
Setting up and using the home screen applications
Finding the IP address of the printer
Finding the IP address of the computer
Accessing the Embedded Web Server
Customizing the home screen
Understanding the different applications
Activating the home screen applications
Finding information about the home screen applications
Setting up Forms and Favorites
Setting up Card Copy
Using MyShortcut
Setting up Multi Send
Setting up Scan to Network
Setting up Remote Operator Panel
Exporting and importing a configuration
Additional printer setup
Installing internal options
Available internal options
Accessing the controller board
Installing a memory card
Installing an optional card
Installing an Internal Solutions Port
Removing a printer hard disk
Installing hardware options
Order of installation
Installing optional trays
Attaching cables
Setting up the printer software
Installing the printer
Adding available options in the print driver
Networking
Preparing to set up the printer on an Ethernet network
Preparing to set up the printer on a wireless network
Connecting the printer using the Wireless Setup Wizard
Connecting the printer to a wireless network using Wi-Fi Protected Setup
Connecting the printer to a wireless network using the Embedded Web Server
Changing port settings after installing an internal solutions port
Setting up serial printing (Windows only)
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading trays
Loading the multipurpose feeder
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Assigning a custom paper type
Paper and specialty media guide
Using specialty media
Tips on using card stock
Tips on using envelopes
Tips on using labels
Tips on using letterhead
Tips on using transparencies
Paper guidelines
Paper characteristics
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
Paper types and weights supported by the printer
Paper sizes, types, and weights supported by the finishers
Printing
Printing forms and a document
Printing forms
Printing from a computer
Adjusting toner darkness
Printing from a flash drive or mobile device
Printing from a flash drive
Supported flash drives and file types
Printing from a mobile device
Printing confidential and other held jobs
Storing print jobs in the printer
Printing held jobs
Modifying confidential print settings
Printing information pages
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Copying
Making copies
Copying using the ADF or scanner glass
Copying photos
Copying on transparencies or letterhead
Creating a copy shortcut
Creating a copy shortcut using the printer control panel
Customizing copy settings
Copying to a different size
Making copies using paper from a selected tray
Copying different paper sizes
Copying on both sides of the paper (two-sided)
Reducing or enlarging copies
Adjusting copy quality
Collating copies
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Creating a custom copy job
Placing a header or footer on pages
Canceling a copy job while pages are being printed
Understanding the copy options
Copy from
Copy to
Scale
Darkness
Sides (Duplex)
Collate
Copies
Content
Save As Shortcut
Punch
Staple
Using the advanced options
E-mailing
Setting up the printer to e-mail
Configuring e-mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the control panel
E-mailing a document
Sending an e-mail using the control panel
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Customizing e-mail settings
Changing the output file type
Canceling an e-mail
Understanding the e-mail options
Recipient(s)
Subject
Message
File Name
Original Size
Resolution
Content
Save As Shortcut
Darkness
Send As
Page Setup
Scan Preview
Using the advanced options
Faxing
Setting up the printer to fax
Initial fax setup
Choosing a fax connection
Setting up fax using a standard telephone line
Setting up fax using digital subscriber line
Setting up fax using VoIP telephone service
Setting up fax using cable modem connection
Setting up fax in countries or regions with different telephone wall jacks and plugs
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Sending a fax at a scheduled time
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Creating a fax destination shortcut using the printer control panel
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Viewing a fax log
Blocking junk faxes
Canceling a fax job
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Understanding the fax options
Resolution
Darkness
Page Setup
Content
Delayed Send
Color
Scan Preview
Using the advanced options
Scanning
Using Scan to Network
Scanning to an FTP address
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address
Scanning to an FTP address using the control panel
Scanning to a computer or flash drive
Setting up Scan to Computer
Scanning to a flash drive
Understanding the scan options
FTP
File Name
Save As Shortcut
Original Size
Darkness
Resolution
Send As
Content
Page Setup
Scan Preview
Using the advanced options
Understanding the printer menus
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
Configure MP menu
Substitute Size menu
Paper Texture menu
Paper Loading menu
Custom Types menu
Custom Names menu
Custom Scan Sizes menu
Custom Bin Names menu
Universal Setup menu
Bin Setup menu
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network [x] menu
Reports menu
Network Card menu
TCP/IP menu
IPv6 menu
Wireless menu
AppleTalk menu
Standard USB menu
Parallel [x] menu
Serial [x] menu
SMTP Setup menu
Security menu
Edit Security Setups menu
Miscellaneous Security Settings menu
Confidential Print menu
Erase Temporary Data Files menu
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Copy Settings menu
Fax Settings menu
Fax Mode (Analog Fax Setup) menu
E-mail Settings menu
FTP Settings menu
Flash Drive menu
Print Settings
Setup menu
Finishing menu
Quality menu
Job Accounting menu
Utilities menu
XPS menu
PDF menu
PostScript menu
PCL Emul menu
HTML menu
Image menu
Help menu
Saving money and the environment
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using Hibernate mode
Using Eco-Mode
Adjusting Sleep mode
Adjusting the brightness of the printer display
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Securing the printer
Using the security lock feature
Statement of Volatility
Erasing volatile memory
Erasing non-volatile memory
Erasing printer hard disk memory
Configuring printer hard disk encryption
Finding the printer security information
Maintaining the printer
Cleaning printer parts
Cleaning the printer
Cleaning the scanner glass
Cleaning the charger and the printhead lens
Emptying the hole punch box
Checking the status of parts and supplies
Checking the status of parts and supplies on the printer control panel
Checking the status of parts and supplies from the Embedded Web Server
Estimated number of remaining pages
Ordering supplies
Using genuine Lexmark parts and supplies
Ordering a toner cartridge
Ordering a photoconductor unit
Ordering a waste toner bottle
Ordering staple cartridges
Ordering a 300K maintenance kit
Storing parts and supplies
Storing supplies
Storing the rollers
Replacing supplies
Replacing a photoconductor unit
Replacing the staple cartridge
Replacing the staple cartridge in the staple finisher
Replacing the staple cartridge in the booklet finisher
Replacing the staple cartridge in the staple, hole punch finisher
Replacing the toner cartridge
Replacing the waste toner bottle
Replacing the 300K maintenance kit
Replacing the exhaust and ozone filters
Replacing the pick, feed, and separator rollers
Replacing the transfer module
Replacing the transfer roller
Resetting the maintenance counter
Replacing the ADF scan pad
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Managing the printer
Checking the virtual display
Setting up e-mail alerts
Viewing reports
Copying printer settings to other printers
Configuring supply notifications from the Embedded Web Server
Restoring factory default settings
Clearing jams
Avoiding jams
Understanding jam messages and locations
[x]-page jam, clear jammed paper from multipurpose feeder. [200.xx]
[x]-page jam, open door C and clear all jammed paper. [2yy.xx]
[x]-page jam, slide the 3000-sheet tray and open door C. [2yy.xx]
[x]-page jam, open door D and clear all jammed paper. [24y.xx]
[x]-page jam, slide the 3000-sheet tray and open door D. [24y.xx]
[x]-page jam, slide the 3000-sheet tray and open door F. [24y.xx]
[x]-page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [4yy.xx]
[x]-page jam, press latch to access area G. Leave paper in bin. [40y.xx]
[x]-page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93]
[x]-page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx–428.xx]
[x]-page jam, press latch at area E to open ADF’s top cover. [28y.xx]
Troubleshooting
Understanding the printer messages
Cartridge low [88.xy]
Cartridge nearly low [88.xy]
Cartridge very low [88.xy]
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [paper size] load [orientation]
Change [paper source] to [paper type] [paper size] load [orientation]
Close door [x]
Complex page, some data may not have printed [39]
Configuration change, some held jobs were not restored [57]
Defective flash detected [51]
Disk full [62]
Disk full, scan job canceled
Disk must be formatted for use in this device
Disk near full. Securely clearing disk space.
Empty the hole punch box
Error reading USB drive. Remove USB.
Error reading USB hub. Remove hub.
Fax memory full
Fax partition inoperative. Contact system administrator.
Fax server 'To Format' not set up. Contact system administrator.
Fax Station Name not set up. Contact system administrator.
Fax Station Number not set up. Contact system administrator.
Incorrect paper size, open [paper source] [34]
Insert hole punch box
Insert Tray [x]
Insufficient memory for Flash Memory Defragment operation [37]
Insufficient memory to collate job [37]
Insufficient memory to support Resource Save feature [35]
Insufficient memory, some Held Jobs were deleted [37]
Insufficient memory, some held jobs will not be restored [37]
Insufficient space between paper stacks in Tray 3
Load [paper source] with [custom string] [paper orientation]
Load [paper source] with [custom type name] [paper orientation]
Load [paper source] with [paper size] [paper orientation]
Load [paper source] with [paper type] [paper size] [paper orientation]
Load Multipurpose Feeder with [custom string] [paper orientation]
Load Multipurpose Feeder with [custom type name] [paper orientation]
Load Multipurpose Feeder with [paper size] [paper orientation]
Load Multipurpose Feeder with [paper type] [paper size] [paper orientation]
Load staples
Load staples [G11, G12]
[x] maintenance kit very low [80.xy]
Memory full [38]
Memory full, cannot print faxes
Memory full, cannot send faxes
No analog phone line connected to modem, fax is disabled.
Network [x] software error [54]
Not enough free space in flash memory for resources [52]
Open door H and remove paper from beneath area H10
Paper changes needed
Parallel port [x] disabled [56]
Photoconductor low [84.xy]
Photoconductor very low [84.xy]
Printer had to restart. Last job may be incomplete.
Reinstall missing or unresponsive cartridge [31.xy]
Reinstall missing or unresponsive photoconductor [31.xy]
Remove defective disk [61]
Remove packaging material, [area name]
Remove packaging material, open door C, remove metal clips, remove all screws from scanner carriage
Remove paper from all bins
Remove paper from bin [x]
Remove paper from [linked set bin name]
Remove paper from standard output bin
Replace all originals if restarting job.
Replace cartridge, 0 estimated pages remain [88.xy]
Replace cartridge, printer region mismatch [42.xy]
Replace jammed originals if restarting job.
Replace [x] maintenance kit, 0 estimated pages remain [80.xy]
Replace missing photoconductor [31.xy]
Replace missing waste toner bottle [82.xy]
Replace missing cartridge [31.xy]
Replace paper pick rollers in [paper source], use parts and instructions in tray 1 or tray 2 compart ...
Replace photoconductor, 0 pages remain [84.xy]
Replace unsupported cartridge [32.xy]
Replace unsupported photoconductor [32.xy]
Replace waste toner bottle [82.xy]
Restore held jobs?
Scanner disabled by admin [840.01]
Scanner disabled. Contact system administrator if problem persists. [840.02]
Scanner jam, remove jammed originals from the scanner [2yy.xx]
Scanner maintenance required, use ADF Kit [80]
Scanner maintenance required soon, use ADF Kit [80]
Serial port [x] disabled [56]
Some held jobs were not restored
SMTP server not set up. Contact system administrator.
Standard network software error [54]
Standard USB port disabled [56]
Supply needed to complete job
The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results.
Too many flash options installed [58]
Too many trays attached [58]
Tray [x] paper size unsupported
Unformatted flash detected [53]
Unsupported disk
Unsupported option in slot [x] [55]
Waste toner bottle nearly full [82.xy]
Weblink server not set up. Contact system administrator.
Solving printer problems
Basic printer problems
The printer is not responding
Printer display is blank
Hardware and internal option problems
Cannot detect internal option
Internal print server does not operate correctly
Internal Solutions Port does not operate correctly
Tray problems
USB/parallel interface card does not operate correctly
Paper feed problems
Jammed pages are not reprinted
Paper frequently jams
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Confidential and other held jobs do not print
Envelope seals when printing
Error message about reading the flash drive appears
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Multiple-language PDF files do not print
Print job takes longer than expected
Print jobs do not print
Tray linking does not work
Unexpected page breaks occur
Print quality problems
Characters have jagged or uneven edges
Clipped pages or images
Gray background on prints
Horizontal voids appear on prints
Incorrect margins on prints
Paper curl
Printer is printing blank pages
Printer is printing solid black pages
Print irregularities
Print is too dark
Print is too light
Repeating defects appear on prints
Shadow images appear on prints
Skewed print
Streaked horizontal lines appear on prints
Streaked vertical lines appear on prints
Toner fog or background shading appears on prints
Toner rubs off
Toner specks appear on prints
Transparency print quality is poor
Uneven print density
Vertical voids appear on prints
Solving copy problems
Copier does not respond
Partial document or photo copies
Poor copy quality
Solving fax problems
Caller ID is not shown
Cannot send or receive a fax
Can receive but not send faxes
Can send but not receive faxes
Fax and e-mail functions are not set up
Solving scanner problems
Cannot scan from a computer
Partial document or photo scans
Poor scanned image quality
Scan job was not successful
Scanner unit does not close
Scanning takes very long or freezes the computer
The scanner does not respond
Solving home screen application problems
An application error has occurred
Embedded Web Server does not open
Contacting customer support
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Licensing notices
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
Taiwan RoHS information 限用物質含有情況標示
India E-Waste notice
Product disposal
Static sensitivity notice
ENERGY STAR
Temperature information
Laser notice
Laser advisory label
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Japanese VCCI notice
European Community (EC) directives conformity
Radio interference notice
Regulatory notices for telecommunication terminal equipment
Notice to users of the US telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users of the New Zealand telephone network
Japanese telecom notice
Notice to Users in the European Union
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
Industry Canada (Canada)
Notice to users in the European Union
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
Patent acknowledgment
Index
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Contents
Table of Contents
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Troubleshooting
Bookmarks
MX910 Series
User'
s Guide
September 2022
www
.lexmark.com
Machine type(s):
7421
Model(s):
036, 236, 436
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File type: PDF
File name: 56033917_mx911dte.pdf
File size: 9.5 MB
File Language: English
Pages: 365
Author: Lexmark
File created: 2023-10-15
Published: 2023-11-09
Updated: 2023-11-09
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Other documents for Lexmark MX911DTE
The following documents are available:
Other Documents
User's Guide PDF Lexmark MX910, MX911, MX912 - (English)
Read Online
|
Download pdf
Quick Reference Lexmark MX910 Series - (English)
Download
Finishing Guide MX910 Series - (English)
Download
Voice Guidance Administrator's Guide PDF - (English)
Download
Virtual Configuration Center Administrator's Guide - (English)
Download
Embedded Web Server Administrator's Guide - (English)
Download
Card Stock and Label Guide - (English)
Download
Universal Print Driver Version 3.0a White Paper - (English)
Download
Product Information Guide - (English)
Download
Printer, Option, and Stand Compatibility Guide - (English)
Download
Printer Drivers for UNIX & Linux Systems - (English)
Download
Paper and Specialty Media Guide PDF - (English)
Download
Installation Instruction
Voice Guidance Kit Installation Guide - (English)
Download
Specification
Technical Reference Lexmark MX910 Series - (English)
Download
Photos
Photos:
View Photos
Specifications
Brand:
Lexmark
Model: MX911DTE
Category:
Printer - Copier - Fax - Scanner
See other models:
CX825DTE
MX622ADHE
CX625ADHE
MX721ADHE
B3442DW
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Table of Contents
×
Contents
2
Safety information
7
Learning about the printer
9
Finding information about the printer
9
Connecting the printer to an outlet
10
Selecting a location for the printer
10
Printer configurations
11
Understanding the basic functions of the scanner
13
Using the ADF and scanner glass
14
Understanding the printer control panel
15
Using the control panel
15
Understanding the colors of the Sleep button and indicator lights
15
Understanding the home screen
16
Using the touch-screen buttons
18
Setting up and using the home screen applications
20
Finding the IP address of the printer
20
Finding the IP address of the computer
20
Accessing the Embedded Web Server
20
Customizing the home screen
21
Understanding the different applications
21
Activating the home screen applications
22
Finding information about the home screen applications
22
Setting up Forms and Favorites
22
Setting up Card Copy
23
Using MyShortcut
24
Setting up Multi Send
24
Setting up Scan to Network
25
Setting up Remote Operator Panel
25
Exporting and importing a configuration
26
Additional printer setup
27
Installing internal options
27
Available internal options
27
Accessing the controller board
27
Installing a memory card
30
Installing an optional card
31
Installing an Internal Solutions Port
32
Removing a printer hard disk
36
Installing hardware options
38
Order of installation
38
Installing optional trays
38
Attaching cables
44
Setting up the printer software
45
Installing the printer
45
Adding available options in the print driver
45
Networking
46
Preparing to set up the printer on an Ethernet network
46
Preparing to set up the printer on a wireless network
46
Connecting the printer using the Wireless Setup Wizard
47
Connecting the printer to a wireless network using Wi-Fi Protected Setup
48
Connecting the printer to a wireless network using the Embedded Web Server
49
Changing port settings after installing an internal solutions port
49
Setting up serial printing (Windows only)
50
Verifying printer setup
50
Printing a menu settings page
50
Printing a network setup page
50
Loading paper and specialty media
51
Setting the paper size and type
51
Configuring Universal paper settings
51
Loading trays
51
Loading the multipurpose feeder
53
Linking and unlinking trays
56
Linking and unlinking trays
56
Creating a custom name for a paper type
56
Assigning a custom paper type
57
Paper and specialty media guide
58
Using specialty media
58
Tips on using card stock
58
Tips on using envelopes
58
Tips on using labels
59
Tips on using letterhead
59
Tips on using transparencies
60
Paper guidelines
60
Paper characteristics
60
Selecting paper
61
Selecting preprinted forms and letterhead
61
Using recycled paper and other office papers
61
Storing paper
63
Supported paper sizes, types, and weights
63
Paper sizes supported by the printer
63
Paper types and weights supported by the printer
66
Paper sizes, types, and weights supported by the finishers
67
Printing
70
Printing forms and a document
70
Printing forms
70
Printing from a computer
70
Adjusting toner darkness
70
Printing from a flash drive or mobile device
71
Printing from a flash drive
71
Supported flash drives and file types
72
Printing from a mobile device
73
Printing confidential and other held jobs
73
Storing print jobs in the printer
73
Printing held jobs
73
Modifying confidential print settings
74
Printing information pages
74
Printing a font sample list
74
Printing a directory list
74
Canceling a print job
75
Canceling a print job from the printer control panel
75
Canceling a print job from the computer
75
Copying
76
Making copies
76
Copying using the ADF or scanner glass
76
Copying photos
76
Copying on transparencies or letterhead
77
Creating a copy shortcut
77
Creating a copy shortcut using the printer control panel
77
Customizing copy settings
78
Copying to a different size
78
Making copies using paper from a selected tray
78
Copying different paper sizes
78
Copying on both sides of the paper (two-sided)
79
Reducing or enlarging copies
79
Adjusting copy quality
79
Collating copies
79
Placing separator sheets between copies
80
Copying multiple pages onto a single sheet
80
Creating a custom copy job
80
Placing a header or footer on pages
81
Canceling a copy job while pages are being printed
81
Understanding the copy options
81
Copy from
81
Copy to
81
Scale
82
Darkness
82
Sides (Duplex)
82
Collate
82
Copies
82
Content
82
Save As Shortcut
82
Punch
82
Staple
82
Using the advanced options
83
E-mailing
84
Setting up the printer to e-mail
84
Configuring e-mail settings
84
Creating an e-mail shortcut
85
Creating an e-mail shortcut using the Embedded Web Server
85
Creating an e-mail shortcut using the control panel
85
E-mailing a document
85
Sending an e-mail using the control panel
85
Sending an e-mail using a shortcut number
86
Sending an e-mail using the address book
86
Customizing e-mail settings
86
Changing the output file type
86
Canceling an e-mail
86
Understanding the e-mail options
86
Recipient(s)
86
Subject
86
Message
87
File Name
87
Original Size
87
Resolution
87
Content
87
Save As Shortcut
87
Darkness
87
Send As
87
Page Setup
88
Scan Preview
88
Using the advanced options
88
Faxing
89
Setting up the printer to fax
89
Initial fax setup
90
Choosing a fax connection
90
Setting up fax using a standard telephone line
90
Setting up fax using digital subscriber line
95
Setting up fax using VoIP telephone service
96
Setting up fax using cable modem connection
98
Setting up fax in countries or regions with different telephone wall jacks and plugs
99
Connecting to a distinctive ring service
103
Setting the outgoing fax name and number
103
Setting the date and time
103
Configuring the printer to observe daylight saving time
104
Sending a fax
104
Sending a fax at a scheduled time
105
Creating shortcuts
105
Creating a fax destination shortcut using the Embedded Web Server
105
Creating a fax destination shortcut using the printer control panel
106
Customizing fax settings
106
Changing the fax resolution
106
Making a fax lighter or darker
107
Viewing a fax log
107
Blocking junk faxes
107
Canceling a fax job
108
Holding and forwarding faxes
108
Holding faxes
108
Forwarding a fax
108
Understanding the fax options
109
Resolution
109
Darkness
109
Page Setup
109
Content
109
Delayed Send
109
Color
110
Scan Preview
110
Using the advanced options
110
Scanning
111
Using Scan to Network
111
Scanning to an FTP address
111
Creating shortcuts
111
Creating an FTP shortcut using the Embedded Web Server
111
Creating an FTP shortcut using the printer control panel
112
Scanning to an FTP address
112
Scanning to an FTP address using the control panel
112
Scanning to a computer or flash drive
113
Setting up Scan to Computer
113
Scanning to a flash drive
113
Understanding the scan options
114
FTP
114
File Name
114
Save As Shortcut
114
Original Size
114
Darkness
114
Resolution
114
Send As
114
Content
114
Page Setup
115
Scan Preview
115
Using the advanced options
115
Understanding the printer menus
116
Menus list
116
Paper menu
117
Default Source menu
117
Paper Size/Type menu
117
Configure MP menu
120
Substitute Size menu
121
Paper Texture menu
121
Paper Loading menu
122
Custom Types menu
124
Custom Names menu
124
Custom Scan Sizes menu
124
Custom Bin Names menu
124
Universal Setup menu
125
Bin Setup menu
125
Reports menu
127
Reports menu
127
Network/Ports menu
128
Active NIC menu
128
Standard Network or Network [x] menu
128
Reports menu
130
Network Card menu
130
TCP/IP menu
130
IPv6 menu
132
Wireless menu
132
AppleTalk menu
133
Standard USB menu
134
Parallel [x] menu
135
Serial [x] menu
137
SMTP Setup menu
140
Security menu
141
Edit Security Setups menu
141
Miscellaneous Security Settings menu
142
Confidential Print menu
143
Erase Temporary Data Files menu
144
Security Audit Log menu
144
Set Date and Time menu
146
Settings menu
148
General Settings menu
148
Copy Settings menu
157
Fax Settings menu
162
Fax Mode (Analog Fax Setup) menu
162
E-mail Settings menu
170
FTP Settings menu
175
Flash Drive menu
179
Print Settings
184
Setup menu
184
Finishing menu
186
Quality menu
188
Job Accounting menu
189
Utilities menu
190
XPS menu
191
PDF menu
191
PostScript menu
192
PCL Emul menu
192
HTML menu
195
Image menu
196
Help menu
196
Saving money and the environment
197
Saving paper and toner
197
Using recycled paper
197
Conserving supplies
197
Saving energy
198
Using Hibernate mode
198
Using Eco-Mode
198
Adjusting Sleep mode
199
Adjusting the brightness of the printer display
199
Recycling
199
Recycling Lexmark products
199
Recycling Lexmark packaging
200
Returning Lexmark cartridges for reuse or recycling
200
Securing the printer
201
Using the security lock feature
201
Statement of Volatility
201
Erasing volatile memory
202
Erasing non-volatile memory
202
Erasing printer hard disk memory
202
Configuring printer hard disk encryption
203
Finding the printer security information
203
Maintaining the printer
204
Cleaning printer parts
204
Cleaning the printer
204
Cleaning the scanner glass
204
Cleaning the charger and the printhead lens
205
Emptying the hole punch box
208
Checking the status of parts and supplies
209
Checking the status of parts and supplies on the printer control panel
209
Checking the status of parts and supplies from the Embedded Web Server
209
Estimated number of remaining pages
209
Ordering supplies
210
Using genuine Lexmark parts and supplies
210
Ordering a toner cartridge
210
Ordering a photoconductor unit
210
Ordering a waste toner bottle
210
Ordering staple cartridges
211
Ordering a 300K maintenance kit
211
Storing parts and supplies
211
Storing supplies
211
Storing the rollers
211
Replacing supplies
212
Replacing a photoconductor unit
212
Replacing the staple cartridge
214
Replacing the staple cartridge in the staple finisher
214
Replacing the staple cartridge in the booklet finisher
217
Replacing the staple cartridge in the staple, hole punch finisher
219
Replacing the toner cartridge
220
Replacing the waste toner bottle
222
Replacing the 300K maintenance kit
224
Replacing the exhaust and ozone filters
224
Replacing the pick, feed, and separator rollers
226
Replacing the transfer module
229
Replacing the transfer roller
232
Resetting the maintenance counter
233
Replacing the ADF scan pad
234
Moving the printer
236
Before moving the printer
236
Moving the printer to another location
236
Shipping the printer
237
Managing the printer
238
Checking the virtual display
238
Setting up e-mail alerts
238
Viewing reports
238
Copying printer settings to other printers
239
Configuring supply notifications from the Embedded Web Server
239
Restoring factory default settings
240
Clearing jams
241
Avoiding jams
241
Understanding jam messages and locations
242
[x]-page jam, clear jammed paper from multipurpose feeder. [200.xx]
244
[x]-page jam, open door C and clear all jammed paper. [2yy.xx]
244
[x]-page jam, slide the 3000-sheet tray and open door C. [2yy.xx]
246
[x]-page jam, open door D and clear all jammed paper. [24y.xx]
249
[x]-page jam, slide the 3000-sheet tray and open door D. [24y.xx]
250
[x]-page jam, slide the 3000-sheet tray and open door F. [24y.xx]
251
[x]-page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [4yy.xx]
254
[x]-page jam, press latch to access area G. Leave paper in bin. [40y.xx]
257
[x]-page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93]
260
[x]-page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx–428.xx]
263
[x]-page jam, press latch at area E to open ADF’s top cover. [28y.xx]
268
Troubleshooting
270
Understanding the printer messages
270
Cartridge low [88.xy]
270
Cartridge nearly low [88.xy]
270
Cartridge very low [88.xy]
270
Change [paper source] to [custom string] load [orientation]
270
Change [paper source] to [custom type name] load [orientation]
270
Change [paper source] to [paper size] load [orientation]
270
Change [paper source] to [paper type] [paper size] load [orientation]
271
Close door [x]
271
Complex page, some data may not have printed [39]
271
Configuration change, some held jobs were not restored [57]
271
Defective flash detected [51]
271
Disk full [62]
272
Disk full, scan job canceled
272
Disk must be formatted for use in this device
272
Disk near full. Securely clearing disk space.
272
Empty the hole punch box
272
Error reading USB drive. Remove USB.
272
Error reading USB hub. Remove hub.
272
Fax memory full
273
Fax partition inoperative. Contact system administrator.
273
Fax server 'To Format' not set up. Contact system administrator.
273
Fax Station Name not set up. Contact system administrator.
273
Fax Station Number not set up. Contact system administrator.
273
Incorrect paper size, open [paper source] [34]
273
Insert hole punch box
274
Insert Tray [x]
274
Insufficient memory for Flash Memory Defragment operation [37]
274
Insufficient memory to collate job [37]
274
Insufficient memory to support Resource Save feature [35]
274
Insufficient memory, some Held Jobs were deleted [37]
274
Insufficient memory, some held jobs will not be restored [37]
274
Insufficient space between paper stacks in Tray 3
274
Load [paper source] with [custom string] [paper orientation]
275
Load [paper source] with [custom type name] [paper orientation]
275
Load [paper source] with [paper size] [paper orientation]
275
Load [paper source] with [paper type] [paper size] [paper orientation]
275
Load Multipurpose Feeder with [custom string] [paper orientation]
275
Load Multipurpose Feeder with [custom type name] [paper orientation]
276
Load Multipurpose Feeder with [paper size] [paper orientation]
276
Load Multipurpose Feeder with [paper type] [paper size] [paper orientation]
276
Load staples
276
Load staples [G11, G12]
277
[x] maintenance kit very low [80.xy]
277
Memory full [38]
277
Memory full, cannot print faxes
277
Memory full, cannot send faxes
277
No analog phone line connected to modem, fax is disabled.
277
Network [x] software error [54]
277
Not enough free space in flash memory for resources [52]
278
Open door H and remove paper from beneath area H10
278
Paper changes needed
278
Parallel port [x] disabled [56]
278
Photoconductor low [84.xy]
278
Photoconductor very low [84.xy]
278
Printer had to restart. Last job may be incomplete.
278
Reinstall missing or unresponsive cartridge [31.xy]
279
Reinstall missing or unresponsive photoconductor [31.xy]
279
Remove defective disk [61]
279
Remove packaging material, [area name]
279
Remove packaging material, open door C, remove metal clips, remove all screws from scanner carriage
279
Remove paper from all bins
279
Remove paper from bin [x]
279
Remove paper from [linked set bin name]
280
Remove paper from standard output bin
280
Replace all originals if restarting job.
280
Replace cartridge, 0 estimated pages remain [88.xy]
280
Replace cartridge, printer region mismatch [42.xy]
280
Replace jammed originals if restarting job.
281
Replace [x] maintenance kit, 0 estimated pages remain [80.xy]
281
Replace missing photoconductor [31.xy]
281
Replace missing waste toner bottle [82.xy]
281
Replace missing cartridge [31.xy]
281
Replace paper pick rollers in [paper source], use parts and instructions in tray 1 or tray 2 compart ...
282
Replace photoconductor, 0 pages remain [84.xy]
282
Replace unsupported cartridge [32.xy]
282
Replace unsupported photoconductor [32.xy]
282
Replace waste toner bottle [82.xy]
282
Restore held jobs?
282
Scanner disabled by admin [840.01]
282
Scanner disabled. Contact system administrator if problem persists. [840.02]
283
Scanner jam, remove jammed originals from the scanner [2yy.xx]
283
Scanner maintenance required, use ADF Kit [80]
283
Scanner maintenance required soon, use ADF Kit [80]
283
Serial port [x] disabled [56]
283
Some held jobs were not restored
283
SMTP server not set up. Contact system administrator.
283
Standard network software error [54]
284
Standard USB port disabled [56]
284
Supply needed to complete job
284
The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results.
284
Too many flash options installed [58]
284
Too many trays attached [58]
284
Tray [x] paper size unsupported
285
Unformatted flash detected [53]
285
Unsupported disk
285
Unsupported option in slot [x] [55]
285
Waste toner bottle nearly full [82.xy]
285
Weblink server not set up. Contact system administrator.
285
Solving printer problems
286
Basic printer problems
286
The printer is not responding
286
Printer display is blank
288
Hardware and internal option problems
288
Cannot detect internal option
288
Internal print server does not operate correctly
289
Internal Solutions Port does not operate correctly
289
Tray problems
290
USB/parallel interface card does not operate correctly
291
Paper feed problems
291
Jammed pages are not reprinted
291
Paper frequently jams
292
Paper jam message remains after jam is cleared
292
Solving print problems
293
Printing problems
293
Confidential and other held jobs do not print
293
Envelope seals when printing
294
Error message about reading the flash drive appears
294
Incorrect characters print
295
Job prints from the wrong tray or on the wrong paper
295
Large jobs do not collate
296
Multiple-language PDF files do not print
296
Print job takes longer than expected
297
Print jobs do not print
298
Tray linking does not work
299
Unexpected page breaks occur
299
Print quality problems
300
Characters have jagged or uneven edges
300
Clipped pages or images
300
Gray background on prints
302
Horizontal voids appear on prints
302
Incorrect margins on prints
303
Paper curl
304
Printer is printing blank pages
305
Printer is printing solid black pages
306
Print irregularities
307
Print is too dark
308
Print is too light
309
Repeating defects appear on prints
311
Shadow images appear on prints
312
Skewed print
313
Streaked horizontal lines appear on prints
313
Streaked vertical lines appear on prints
314
Toner fog or background shading appears on prints
316
Toner rubs off
316
Toner specks appear on prints
317
Transparency print quality is poor
317
Uneven print density
318
Vertical voids appear on prints
318
Solving copy problems
319
Copier does not respond
319
Partial document or photo copies
320
Poor copy quality
320
Solving fax problems
322
Caller ID is not shown
322
Cannot send or receive a fax
323
Can receive but not send faxes
325
Can send but not receive faxes
326
Fax and e-mail functions are not set up
326
Solving scanner problems
327
Cannot scan from a computer
327
Partial document or photo scans
328
Poor scanned image quality
328
Scan job was not successful
329
Scanner unit does not close
329
Scanning takes very long or freezes the computer
330
The scanner does not respond
330
Solving home screen application problems
331
An application error has occurred
331
Embedded Web Server does not open
332
Contacting customer support
333
Notices
334
Product information
334
Edition notice
334
GOVERNMENT END USERS
334
Trademarks
335
Federal Communications Commission (FCC) compliance information statement
336
Licensing notices
336
Noise emission levels
336
Waste from Electrical and Electronic Equipment (WEEE) directive
337
Taiwan RoHS information 限用物質含有情況標示
337
India E-Waste notice
339
Product disposal
339
Static sensitivity notice
339
ENERGY STAR
339
Temperature information
339
Laser notice
340
Laser advisory label
340
Power consumption
340
Product power consumption
340
Sleep Mode
341
Hibernate Mode
341
Off mode
341
Total energy usage
342
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
342
Japanese VCCI notice
342
European Community (EC) directives conformity
342
Radio interference notice
343
Regulatory notices for telecommunication terminal equipment
343
Notice to users of the US telephone network: FCC requirements
343
Notice to users of the Canadian telephone network
344
Notice to users of the New Zealand telephone network
345
Japanese telecom notice
345
Notice to Users in the European Union
346
Regulatory notices for wireless products
346
Modular component notice
347
Exposure to radio frequency radiation
347
Industry Canada (Canada)
347
Notice to users in the European Union
347
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
350
Patent acknowledgment
352
Index
353
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