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E-10
E-11
TROUBLE SHOOTING GUIDE
Water vapor and humidity
are not produced.
Power Plug: Unplug and then try again. Power Failure: When the power is
returned, try again. Tank Installation: Make sure the tank is correctly attached.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
PROBLEM
SOLUTION
Air blows but water vapor
is not produced.
Excessive Water: Remove a certain amount of water from the tank. The desired
humidity is lower than the current temperature: Increase the desired humidity.
Detergent residue and/or oil ingredients from cosmetics, etc. may be in tank;
wash out tank and try again.The surface of the ultrasonic disk is dirty: Clean
ultrasonic disk. If you use hard water, replace with softer water.
Humidity level is low.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk. The water in the
unit is too cold: Replace with cool, but not cold water. Damage on the ultrasonic
disk: Contact Customer Service
The humidity has
a bad smell.
Poor maintenance or dirty water: Clean the product thoroughly,
and fill it with fresh water.
Warm humidity is not produced.
It may take 10-15 minutes before warm humidity is created. The mist may not
feel warm due to the fact it is so fine and is cooled rather quickly from the air in
your home. Test by either feeling the base of the unit which should be warm to
the touch or by allowing the unit to run for approximately 30 minutes on warm
setting in a closed 200 sq. foot room or smaller. The room should feel moderately
warmer if the unit is working properly.
White dust is forming on
nearby furniture.
Hard water may deposit a certain amount of dust. Dust in the air also settles because
of added humidity in the room. Use distilled water if this becomes a nuisance.
Unit has stopped working.
No or low water. Unplug unit and refill tank.
The humidifier is equipped with a thermal safety device that will display “OH”
when activated. If it enters a mode showing “OH” it will automatically restart when
cooled down. If the unit does not automatically restart, then allow the unit to cool
and cycle the power button to reset and start the humidifier.
Important: If the unit continues to display “OH” or shut down, there may be an
abnormal condition and the unit may need service. Call Customer Service
Water is accumulating outside
of unit or area surrounding unit.
Saturation of humidity. Lower mist control setting.
Unit not level and water is accumulating. Unplug and place on level
surface. Point spray away from objects. Raise unit on a water-resistant
level surface 2-3 feet off of floor.
Water dripping when refilling.
Cap not tight.
Water remaining on bottom of tank. Wipe tank or tilt to drain before
transporting.
Twist to firmly secure cap after filling tank with water.
Increased noise level.
Unit must be placed on a at, level, hard surface. Make sure it is NOT
placed on a soft or absorbent surface.
Humidifier display not reaching
“auto” or desired humidity level.
There are a few things that can affect the reading.
The climate (example - if in a very cold climate, the furnace will run frequently,
letting dry air into the room). The room may be too large and may be open to
other spaces. Try warm humidification, sometimes this increases the humidity
faster. Also, unplugging it for a period of 5-8 minutes. Sometimes it is possible to
overload the unit when rst getting the product and trying out all the buttons.
1. Always unplug the unit before servicing in any way.
GENERAL CLEANING
2. Water tank. Empty water tank. Remove mist spout and clean with fresh water
and a light brush (bottle cleaning brush is recommended).
3. Outer surface of the unit. Wipe the surface of the unit with a soft, damp cloth if needed. If you notice
an accumulation of water during usage, reduce humidity and dry outer surface with a cloth.
DESCALING
• Depending on usage and water type, cleaning to remove scale may be required
weekly or every other week to optimize unit performance.
• If you live in a hard water area, we recommend the use of distilled water for your
humidifier. This will help reduce the precipitation of minerals or ‘white dust’.
• Do not clean the unit or water tank with detergents or cleaning chemicals of any kind.
ULTRASONIC DISK
1. Unplug unit.
2. Remove the tank and empty all water from unit base and tank.
3. Locate the ultrasonic disk on the inside center of the base unit.
4. Use ONLY the enclosed cleaning brush to gently clean disk
and remove build up and deposits. Do not scrub or scrape
the ultrasonic disk.
If scale becomes difficult to remove with brush:
1. Fill the Base with: mixture of 1 tsp. white vinegar and 1 tsp. water.
2. Let solution stand for 5 minutes.
3. With the vinegar in the Base, clean all interior surfaces with a soft cloth or brush to help remove scale.
4. Also check mist nozzle and mist tube in water tank. Clean as needed.
5. Rinse the Base thoroughly with water to remove scale and vinegar solution.
END OF SEASON STORAGE
• Follow the Cleaning and Descaling instructions when the humidifier will be stored at the end of the season.
• Dry the humidifier completely before storing. DO NOT store with water inside the Base or Water Tank.
• Pack the unit in its original carton and store in a cool, dry location.
NOTE: IF YOU EXPERIENCE A PROBLEM DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING
YOURSELF. DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE HUMIDIFIER
OR PERSONAL INJURY.
CLEANING
*Clean the disk with the brush only.
No other cleaning tool should be
used. BRUSH ONLY.
Ultrasonic
Disk
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