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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
• Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
• Is the appliance wired properly?
See Installation Instructions provided with your oven.
Oven will not operate
• Is the door completely closed?
Firmly close door.
• Is a spacer (on some models) attached to the inside of
door?
Remove spacer, then firmly close door.
• Is the electronic oven control set correctly?
See "Microwave Oven Control" section.
Is the Child Lock set?
See "Child Lock" section.
Is the Learning Mode activated?
See "Learning Mode" section.
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, contact a Sears
trained repair specialist. See back cover.
Touch screen does not take command, or takes wrong
command
• Try using fingertip or fingernail. See "Display/Touch Screen"
section.
Oven door looks wavy
• This is normal and will not affect performance.
Display shows messages
• Is the display showing an "Oven Status" screen, with a
letter/number code and instruction to inform Sears?
The oven has detected an internal problem, It has run a self-
checking program and displayed the error. Contact a Sears
trained repair specialist. See back cover.
Display shows time countdown, but oven is not
operating
• Is the Kitchen Timer in use?
See "Kitchen Timer" section.
• Is the Learning Mode in use?
See "Learning Mode" section.
Tones are not sounding
• Are tones turned off?
See "Tones" section.
Steam is coming from the vent grille
• Some steam is normal.
Fan running slower than usual
• Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
room temperature. _Y_
Cooking times seem too long
• Is the cooking power set properly?
See "Cooking Power" section.
• Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
• Is the incoming voltage less than specified in the
"Microwave Oven Safety" section?
Have a qualified electrician check the electrical system in the
home.
Turntable will not operate
Radio or TV Interference
_,,,,,,,,y_H,,_,__ • Is the oven plugged into the same outlet?
• Is the turntable properly in place?
Make sure turntable is correct-side up and is sitting securely
on the turntable support. See "Turntable" section.
Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support.
Replace turntable. Put in 1 cup (250 mL) of water, then restart
oven. If still not working, contact a Sears trained repair
specialist. See back cover. Do not operate the oven without
turntable and turntable support working properly.
Try a different outlet.
• Is the radio or 13/receiver near the oven?
Move the receiver away from the oven, or adjust the radio or
TV antenna.
• Are the oven door and sealing surfaces clean?
Make sure these areas are clean.
Turntable rotates in both directions
• This is normal and depends on motor rotation at beginning of
cycle.
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