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Problem Possible Cause Solution
The air fryer
does not work.
The appliance is not
plugged in.
Plug the appliance into
an earthed wall socket.
The appliance is not
turned on.
Turn the timer dial and the
temperature control to desired
values and check the drawer is
fully closed.
Fried snacks are not
crispy when they come
out of the air fryer.
Wrong type of snacks
used.
Use oven snacks or lightly
brush some oil onto the snacks
for a crispier result.
The fryer contains grease
from previous use.
White smoke is caused by
grease heating up inside the
fryer. Make sure you clean the
fryer properly after each use.
The fried food is
not done.
Too much food has
been added to the
air fryer.
Put smaller batches of food in
the air fryer. Smaller batches
are fried more evenly.
The set temperature
is too low.
Set the temperature to the
required temperature setting.
(refer to the ‘Settings Table).
The food hasn’t been
cooked for long enough.
Set unit to the required cooking
time (refer to the ‘Settings Table).
Fresh fries are fried
unevenly in the air fryer.
Wrong type of potatoes
used.
Use fresh potatoes and make
sure they stay firm during frying.
The potato sticks were
not rinsed adequately
before frying.
Rinse the potato sticks
properly to remove starch
from the outside.
Fresh fries are not
crispy when they come
out of the air fryer.
The crispiness of the
fries depends on the
amount of oil brushed
onto fries before frying.
Make sure you dry the potato
sticks properly before you apply
oil to them.
Cut the potato sticks smaller
for a crispier result.
Add slightly more oil to fries for
a crispier result (before frying).
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